2010 Nissan Versa complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/17*LJ UPDATED 03/01/17.*JB

NISSAN ISSUED A RECALL NHTSA RECALL 16V-349 RECEIVED BY ME 7/26/16 WHEREIN THEY STATED THAT "THE FRONT PASSENGER AIR BAG INFLATOR HOUSING COULD RUPTURE AND DEPLOY ABNORMALLY RESULTING IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." NISSAN FURTHER ADVISED "DO NOT ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT", WHICH HAS CAUSED A LENGTHY UNDUE HARDSHIP ON VERSA OWNERS. WHEN I CALLED ON 8/24/16, DIANA INFORMED ME THE PART WOULD BE IN BY THE END OF SEPTEMBER OR BEGINNING OF OCTOBER. THAT DID NOT HAPPEN. I THEN CALLED AGAIN ON 10/28/16, WHEN MELODIE INFORMED ME THAT THE PARTS WOULD NOT BE IN UNTIL JANUARY 2017. MY REQUEST FOR A NISSAN RENTAL WAS REFUSED, WHICH WAS NOT RIGHT CONSIDERING THE INCONVENIENCE I HAVE EXPERIENCED, NOT USING MY CAR TO ITS FULLEST CAPACITY AND ALWAYS WITH THE FEAR OF FLYING FRAGMENTS SHOULD THE HOUSING RUPTURE. MY CALL TO SHEILA IN THE CONSUMER AFFAIRS DEPT. ON 11/19/16 YIELDED THE EXACT RESULT AS BEFORE- THE PARTS WOULD NOT BE IN UNTIL JANUARY 2016. NISSAN NEEDS TO COMPLETE THE NECESSARY REPAIRS AS SOON AS POSSIBLE OR PROVIDE THE AFFECTED OWNERS WITH CAR RENTALS. IT IS LONG OVERDUE.

TAKATA RECALL - MY CHIEF COMPLAINT IS THAT I HAVE SO MANY RECALL NOTICES FOR BOTH MY NISSAN VEHICLES THIS ONE WENT UNNOTICED FOR SEVERAL WEEKS. I LIVE IN A HIGH HUMIDITY AREA SO I ASSUME WE ARE AT RISK. THE RECALL NOTICE SHOULD HAVE INCLUDED A VOUCHER FOR A RENTAL. THIS SHOULD BE THE LAW. I THINK IT IS ABSURD THAT I HAVE A CAR THAT SEATS 4-5, BUT NOW I CAN ONLY RIDE 3. WE CARPOOL SEVERAL GIRLS TO SCHOOL, SO THIS HAS BEEN A MAJOR INCONVENIENCE. THE NISSAN CORPORATION AND THE DEALER (BILL HOOD) AGREED TO PROVIDE A RENTAL. THEN THEY ARGUED (THROUGH ME) ABOUT WHO WAS GOING TO PAY FOR IT. SEVERAL WEEKS WENT BY AS THEY BICKERED. FINALLY THEY COULD NOT AGREE TO PAY FOR A RENTAL SAID "NEVER MIND." I WAS APPALLED AT THE DELAY, THE GAMES THEY PLAYED, THEN THE FINAL DECISION TO NOT SUPPLY A RENTAL AFTER THEY PROMISED THEY WOULD. I FEEL THIS WAS A TACTIC TO DELAY THINGS UNTIL THEY GOT THE PARTS "AT THE END OF SEPTEMBER". YET HERE WE ARE IN NOVEMBER WITH NO FIX IN SIGHT. THIS HAS BEEN QUITE A HARDSHIP DUE TO OUR CARPOOL SITUATION. I ALSO THINK IT IS REDICULOUS THAT THE INFO ABOUT "DEATH OR SERIOUS INJURY" WAS NOT IN BOLD PRINT ON THE CARD, LIKE OTHER INFO WAS. WHEN I MENTIONED THIS TO THE NISSAN REP (SUMMER WAS HER NAME), SHE SAID "THE CARD SAYS WHAT?" SHE HAD NO CLUE OF WHAT THE RECALL CARD STATED. NISSAN'S HELP, OR LACK THERE OF, WAS LAUGHABLE. PLEASE HELP US GET A RENTAL (PAID FOR BY THE OFFENDING COMPANY OR DEALER) OR THE PARTS WE NEED. I PAID FOR A CAR THAT SEATS 4. THANKS! (*UNHAPPY

IT HAS BEEN OVER 5 MONTHS SINCE THE RECALL WAS ANNOUNCED. NISSAN DEALER SAYS THAT THEY DO NOT HAVE PARTS. IN THE MEANTIME WE ARE ASKED NOT TO ALLOW ANYONE TO RIDE IN THE FRONT SEAT. THIS IS EXTREMELY INCONVENIENT. ALSO, I DO NOT THINK I CAN EVEN SELL THE CAR BEFORE THIS RECALL IS COMPLETE. NHTSA RECALL NUMBER: 16V-349. RECALL DATE: MAY 23, 2016. MANUFACTURER RECALL NUMBER: PM656. WE CONTACTED NISSAN OF WALNUT CREEK REGARDING THIS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE FRONT SPRING COLLAPSED AND CAUSED THE WHEELS TO LOCK UP. THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 92,000.

AFTER UNLOCKING MY VEHICLE WITH THE REMOTE I PULLED THE HANDLE TO OPEN THE DRIVER'S DOOR AND IT CAME OFF IN MY HAND. THERE DID NOT APPEAR TO BE ANY OTHER DAMAGE TO THE DOOR OR HANDLE.

THE LIGHT IS FLASHING

I HERE A LOUD POPPING NOISE IN THE RIGHT FRONT OF THE VEHICLE WHEN MOVING IN EITHER DIRECTION. HAVING PROBLEMS KEEPING TIRES ON FRONT OF VEHICLE. STARTED SEVERAL YEARS AGO BUT GETTING LOUDER AND BEGINNING TO FEEL IT IN THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

AIR BAG RECALL AND COULD NOT CHECK VIN TO SEE IF RECALL WAS FOR MY MAKE MODEL AND YEAR TO SEE IF IT CAN BE REPAIRED IF IT IS AFFECTED NOT A COVER UP SO THEY DO NOT HAVE TO FIX IT.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

AFTER DRIVING HOME FROM THE AIRPORT, WE NOTICED SOMETHING WAS NOT RIGHT. LESS THAN TWO DAYS LATER, I CAN BARELY DRIVE MY CAR WITHOUT RADIATING PAIN FROM EVERY LITTLE ROAD BUMP. TOOK MY CAR TO THE SHOP AND SHELLED OUT OVER A GRAND TO REPLACE BOTH FRONT SPRING/STRUTS. NOW, LESS THAN 2 MONTHS LATER, MY CAR IS MAKING A HORRIFIC RATTLING SOUND THAT SHAKES THE ENTIRE CAR AND I BELIEVE SOMETHING IS WRONG (OR EVEN MISSING) FROM MY EXHAUST PIPE CONNECTION. AFTER THIS, I DID SOME RESEARCH AND THE DARN SPRINGS WERE RECALLED IN OCTOBER OF 2015. MINE BROKE IN MARCH WITH LESS THAN 60000 MILES

I HAVE ORDERED A PAIR OF TIRES FROM DISCOUNT TIRE DIRECT AND AFTER I PUT THEM ON THE CAR, I THOUGHT THEY ARE OK, SO I ORDERED ANOTHER PAIR. FEW MONTHS LATER ONE OF THE TIRES DEVELOPED UN-ROUND SHAPE AND IT WAS TORN FROM THE INSIDE. I HAVE CONTACTED DISCOUNT TIRE DIRECT, AND THEY FORCED ME TO PAY ANOTHER $14, AND I RETURNED THE BAD ONE AND THEY SENT ME ANOTHER ONE SAME MAKE AND MODEL. THIS WEEK I HAVE THE SAME PROBLEM AGAIN. ONE OF THE TIRES DEVELOPED THAT UN-ROUND SHAPE AGAIN. BOTH INCIDENTS HAPPENED ON OUR FAMILY CAR WHERE MY LITTLE KIDS ARE INSIDE THE CAR. THATS UNACCEPTABLE; IF ANY OF THESE DEFORMATIONS WOULD HAVE CAUSED THE TIRE TO EXPLODE, THAT WOULD HAVE CAUSED UNACCEPTABLE HARM TO MY FAMILY. THIS PRODUCT THREATENS THE WELL BEING OF MY FAMILY. AT THIS TIME I NO LONGER ACCEPT THIS PRODUCT AT ALL AND I DEMAND A FULL REFUND FOR ALL THE MONEY I HAVE PAID SO FAR. I HAVE ALL RECEIPTS, PHOTOS FOR THE FIRST TIRE, PHOTOS FOR THE SECOND TIRE, AND ALL 4 TIRES. NOTE: THE TIRES WRITEN ON THEM MILESTAR MS932 88H NSS-01-12F0

THIS IS A 2010 NISSAN VERSA. I BOUGHT THE CAR BRAND NEW. HAS 35K MILES ON IT. ALREADY REPLACED TRANSMISSION IN 2013. HAVE HAD NUMEROUS TIRE ISSUES THAT THE MECHANICS CAN'T SEEM TO FIGURE OUT, WHEN I TAKE IT TO THE DEALER, THEY WANT TO CHARGE HIGH DOLLARS AND THE ISSUE STILL EXISTS. TODAY WHILE BACKING STRAIGHT OUT OF MY DRIVEWAY I HEARD A HUGE BANG FOLLOWED BY THE CAR NOT MOVING FORWARD OR BACKWARDS. MY NEIGHBOR CAME OUT AND INFORMED ME THAT THE BALL JOINT ON THE RIGHT FRONT PASSENGER SIDE HAD SNAPPED. HE ALSO INDICATED THAT THIS SHOULDN'T HAPPEN TO A CAR FROM 2010 AND WITH SUCH LOW MILEAGE. THIS CAR HAS BEEN A NIGHTMARE AND MONEY PIT.

WHEN ACCELERATOR PEDAL DOES NOT ALWAYS GET CAR MOVING. THERE IS HESITATION. AT A STOP, PUT PRESSURE ON ACCELERATOR PEDAL, CAR DOESN'T MOVE, BUT THEN WILL ENGAGE AFTER A SOME SECONDS, AND JUMP FORWARD. I'VE BEEN AT A STOP EITHER STOP SIGN OR RED LIGHT AND IF ON A HILL, WILL ROLL BACKWARDS BECAUSE I CANNOT GET ANY ACCELERATION IN CAR. WHEN DRIVING ON HIGHWAY, WILL SOMETIMES STALL OUT, BUT WILL THEN PICK UP ACCELERATION.

MY FRONT COIL SPRING BROKE ON ME. I INSPECTED IT AND IT CLEARLY LOOKS LIKE RUST DAMAGE FROM LACK OF RUST PROTECTANT. I SAW THERE IS A HUGE RECALL TO THE FRONT COIL SPRINGS OF NISSAN VERSAS AND THE ONLY REASON MY VEHICLE DID NOT QUALIFY IS BECAUSE SOMEHOW THE NHTSA DOESN'T CONSIDER NEBRASKA A 'WINTER STATE'. WE HAVE WINTER WEATHER JUST LIKE OTHER STATES THAT WERE INCLUDED IN THE RECALL(IOWA, MISSOURI) AND OUR STATE DOES USE PLENTY OF SALT ON OUR ROADS. IT SEEMS COMPLETELY RIDICULOUS THAT MY CAR WOULDN'T QUALIFY BECAUSE I'M IN NEBRASKA AND NOT IOWA OR MISSOURI. THE FACT THAT I HAD TO SPEND ALMOST $1K TO FIX THIS DOESN'T MAKE ANY SENSE WHEN THE MANUFACTUER'S DEFECT IS CLEARLY THE CAUSE. ALSO, IT FELT INCREDIBLY DANGEROUS WHEN THIS BROKE ON ME. I WAS DRIVING AND ALMOST LOST CONTROL OF THE VEHICLE COMPLETELY. I FELT LUCKY I EVEN MADE IT HOME AND TO THE DEALERSHIP FOR REPAIRS.

TAKATA RECALL, MY VEHICLE WASN'T IN THE RECALL LIST BUT IT SHOULD BE. I WAS IN AN ACCIDENT AND MY PASSENGER SIDE AIRBAG WHERE I WAS SITTING DID NOT DEPLOY. I SUFFERED A CONCUSSION, CERVICAL STRAIN AND OTHER INJURIES FROM THE AIRBAG NOT DEPLOYING. POLICE REPORT NUMBER IS: A16-00409, INGHAM COUNTY SHERIFF- DELHI TOWNSHIP WAS AT THE SCENE.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY AND THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,259.

WE LIVE IN VIRGINIA, WHILE MY 18 YEAR OLD WAS DRIVING OUT OF HIGH SCHOOL TO COME HOME HE FELT A HUGE BUMP COMING AROUND THE CORNER COMING HOME (THANK GOODNESS HE WAS CLOSE TO OUR NEIGHBORHOOD AND NOT IN THE HIGHWAY). HE STOPPED THE VEHICLE CLOSE TO THE HOUSE AND NOTICED THAT AS HE WAS TURNING THE COILS MUST HAVE HIT THE TIRE BUT DUE TO THE RUST UNDER THE CAR FROM THE SALT THE MUFFLER FELL OFF. THIS COULD HAVE CAUSE SOME SEVERE DAMAGE TO SOMEONE DRIVING BEHIND HIM IF HE WAS DRIVING FASTER OR IN THE HIGHWAY. I HAVE CALLED NISSAN COOPERATION FIRST TO EXPLAIN THE SITUATION. BUT SINCE NISSAN REPRESENTATIVE MADE A SPECTACLE OF HERSELF WHEN I TOLD HER I HAD CANCER AND ITS THE ONLY VEHICLE WE HAVE THAT MY SON TAKES ME TO APPOINTMENTS THEY UNAVOIDABLY HAVE BEEN AVOIDING TO CALL ME BACK.. SHE TOLD ME I DONT SOUND LIKE I HAVE CANCER!! I DIDNT CALL FOR IGNORANCE I CALLED TO HAVE MY ISSUE RESOLVED NOT TO HAVE MY CANCER THROWN IN MY FACE. THEY HAD MY CLAIM NUMBER #21697765 TRANSFERRED TO THEIR HEAD OFFICE DUE TO THE INSENSITIVITY AND THE ISSUE. THEIR HEAD OFFICE CALLS AND LEAVES ME MESSAGES AT THE WORST TIMES OF THE DAY AND NEVER CALLS ME BACK WHEN I CALL. I AM ADDING A PICTURE OF THE RUSTED MUFFLER AND THE DAMAGE IT COULD HAVE CAUSED MY SON AND HIS LIFE AND OTHERS ON THE ROAD! TRULY THIS IS IRRESPONSIBLE ON NISSAN'S PART!!! I HAVEN'T EVEN PASSED 67000 MILES ON MY CAR. PLEASE KNOW THAT ALLSTATE WAS CALLED AND ADVISED OF ISSUE ON FEB.17,2015 SAME DAY AS INCIDENT. MY REPRESENTATIVES NAME WAS

PASSENGER SIDE FRONT COIL SPRING BROKE WHILE DRIVING ON A PAVED ROAD IN TOWN. THERE IS A KNOWN ISSUE WITH THESE SPRINGS, AND A RECALL IN PLACE, BUT MY STATE IS NOT COVERED BY THE RECALL (EVEN THOUGH OUR ROADS ARE SALTED IN NEBRASKA ALSO). THE COIL RUBBED ON THE TIRE, RUINING IT AS WELL.

I HAD MY MECHANIC CHECK MY CAR AFTER I HEARD NOISE/VIBRATION COMING FROM THE CAR WHEN STOPPED AT A LIGHT. IT TURNS OUT THE MUFFLER IS RUSTING FROM THE MANIFOLD BACK: INCLUDING CATALYTIC CONVERTER, CENTER AND REAR MUFFLER, HARDWARE AND GASKETS AND THE HEAT SHIELD NEEDS SECURED. THE CAR IS JUST OVER 50,000 MILES, NOT A LOT AND NISSAN SHOULD BE REPLACING THIS FREE OF CHARGE BUT I WILL PROBABLY HAVE TO PAY FOR IT. THIS IS A DANGER AND THEY SHOULD BUILD THEIR PARTS BETTER TO HANDLE ROAD SALT IN THE WINTER MONTHS.

MY FRONT COIL SPRING BROKE WHILE DRIVING; VERY DANGEROUS. I HAD IT TOWED TO A LOCAL MECHANIC. IT IS STILL IN THE SHOP. TONIGHT I FOUND YOUR RECALL WEBSITE AND LEARNED THE FRONT COIL SPRINGS ARE LISTED FOR RECALL. I NEVER RECEIVED NOTIFICATION FROM NISSAN ABOUT THE RECALL. I SUSPECT THEY ARE NOT NOTIFYING CUSTOMERS.

POWER STEERING SYSTEM FAILURE. COMPUTER CAN'T TALK TO PART AND WILL POWERSTEERING WILL WORK ON AND OFF. THE CAR'S P.S. FAILED, THEN THE MECHANIC STARTED IT, STILL NO P.S., THEN WHEN CAR WAS RESTARTED AGAIN THE POWERSTEERING WORKED FINE. CAR WAS STATIONARY AND WHEN CAR WAS PUT IN GEAR PROBLEM WAS DISCOVERED

WHILE PULLING OUT OF A GAS STATION, I WAS TURNING RIGHT ONTO A ROAD AT APPROXIMATELY 20MPH WHEN I HEARD A LOUD POP NEAR THE FRONT RIGHT OF THE CAR. THE CAR WOULD SHIFT TOWARDS THE RIGHT WHEN BREAKING. I DIDN'T INITIALLY SEE ANYTHING WRONG AND HAD TO CONTINUE DRIVING IT. WHEN WE CALLED LOCAL NISSAN DEALERSHIPS, THEY WANTED TOO MUCH TO JUST SIMPLY PUT TUE CAR UP ON A LIFT TO DIAGNOSE THE ISSUE. TOOK IT TO A SMALL LOCAL SHOP, AND HAD IT PUT ON A LIFT. THE SUBFRAME HAD A BUSHING BREAK AND SEPARATE FROM THE MAIN BODY OF THE CAR, CAUSING THE WHOLE SUBFRAME TO MOVE FREELY. AFTER HAVING HAD REMOVED THE SUBFRAME, IT SHOWED ENOUGH CORROSIVE RUST THAT IT APPEARED TO COME OFF OF A CAR THAT SAT UP IN NORTHERN STATES FOR WAY TOO LONG, BEEN DRIVEN ON SALT ROADS, OR EXPOSED TO SALT FOR APPROXIMATELY 15-20 YEARS. I AM THE ORIGINAL OWNER OF THE CAR, AND HAVE NEVER LEFT THE STATE OF FLORIDA IN THE FIVE YEARS I'VE OWNED IT. I BOUGHT THE CAR WITH ONLY 8 MI ON IT AND THE PART FAILED AT APPROXIMATELY 117,000MI. NISSAN REFUSED TO DO ANYTHING WHEN I CALLED THE LOCAL DEALERSHIP, HOWEVER THIS RUST DID NOT JUST SHOW UP IN THE LAST 17,000MI PAST MY EXTENDED WARRANTY. THE LOCAL NISSAN DEALERSHIP, AND TWO OTHER SHOPS HAVE HAD TO DO OIL CHANGES, AND NOT ONCE WAS THIS ISSUE BROUGHT TO MY ATTENTION. IT DID NOT JUST SHOW UP OVERNIGHT, AND IN NO WAY WITHIN THE LAST 17-20,000 MI.

THE METAL HEAT SHIELD PLATE SEPARATING MUFFLER AND FUEL TANK (?) IS DETACHED FROM THE BODY OR FRAME BY CORROSION (OF THE SCREWS). IT NOT ONLY MAKE SEVERE RATTLLING NOISE WHENEVER ENGINE RUNS BUT ALSO MAY CAUSE FIRE AND EXPLOSION IF THE PLATE IS COMPLETELY LOST WHILE THE CAR IS DRIVEN ON THE ROAD. THE PLATE IS NOW BARELY HUNG ON THE MUFFLER.

CAR IN MOTION ON NJ STATE HIGHWAY 94, SPARTA, NJ. CAR HAD 39K MILES. THE FUEL PUMP FAILED ON A TWO-LANE HIGHWAY WITH NO SHOULDERS, BUT WAS ABLE TO PULL OVER INTO SOMEONE'S DRIVEWAY. IT WAS A SUNDAY AFTERNOON, 8/30/2015, BUT WAS ABLE TO GET TOWED THROUGH AAA. SITUATION WAS DANGEROUS BECAUSE IT IS A BUSY HIGHWAY. A FUEL PUMP FAILURE OCCURS WITHOUT WARNING, IS DANGEROUS, AND SHOULD NOT OCCUR IN A VEHICLE THAT HAS A NISSAN DEALER'S REGULAR SERVICE RECORD, IS UNDER 40K MILES, AND DRIVEN ONLY BY TWO PEOPLE IN THEIR 70'S. RECEIPT FOR REPAIRS IS AVAILABLE IF REQUESTED.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAING NUMBER: 15V573000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN MAY 2015 THE RIGHT SIDE FRONT SUSPENSION COIL SNAPPED. I HAD IT REPLACED AT A NISSAN DEALER AT A COST OF $270.26. ON OCT 22, 2015 THE LEFT SIDE FRONT SUSPENSION COIL SNAPPED. IT TOOK THE NISSAN DEALER NEARLY 2 WEEKS TO GET THE PART AND REPLACE IT, AT COST OF $401.93. THE CAR WAS SITTING IN A PARKING LOT THE FIRST TIME AND WAS SITTING IN MY DRIVEWAY THE 2ND TIME. THE BROKEN PART WAS FOUND ON THE GROUND AT THESE LOCATIONS.

I SUBMITTED A COMPLAINT IN OCTOBER OF 2014 REGARDING MY FAILED FRONT END SUSPENSION. SUCH ISSUE HAS SINCE GENERATED A RECALL. THE MANUFACTURER RECEIVED THE SAME REPAIR DOCUMENTATION PROVIDED TO YOUR INVESTIGATOR. THEY WILL NOT CONSIDER MY REIMBURSEMENT REQUEST UNLESS I ALLOW A NISSAN SERVICE TECH TAKE MY FRONT END SUSPENSION APART AND RE-PERFORM THE REPAIR WORK COMPLETED BY A NON-NISSAN TECH IN OCTOBER. I AM ONLY REQUESTING REIMBURSEMENT OF PART COSTS AND NOT LABOR. I HAVE OFFERED TO ALLOW A NISSAN TECH TO INSPECT THE WORK, BUT THIS RESOLUTION HAS BEEN DEEM UNACCEPTABLE BY NISSAN. ESSENTIALLY, THEY PROTECT THEMSELVES AGAINST BEING RESPONSIBLE FOR REIMBURSEMENT DONE PRIOR TO RECALL UNLESS PERFORMED BY THEIR TECHNICIANS. IS THIS ENFORCEABLE? MORE IMPORTANTLY, THE COIL WAS THE ONLY PIECE OF THE SUSPENSION RECALLED DESPITE THE FACT THAT GASKETS WERE MISSING FROM THE ASSEMBLY WHICH LED TO METAL ON METAL CONTACT AND THEREFORE WEAKENED THE STRUT ASSEMBLY NOT THE ROAD SALT AS THEY INDICATE IN THEIR RECALL. DO I HAVE ANY RECOURSE? I WOULDN'T AUTHORIZE SUCH NONSENSE FOR A $ 139 REFUND BECAUSE IT JUST MAKES NO SENSE IN TERMS OF LOST TIME. STRUT 1 IMAGE IS THE FAILED STRUT ASSEMBLY. STRUT 2 IS THE FACTORY STRUT ASSEMBLY.

THE POWER STEERING LIGHTS COMES ON AND THE STEERING WHEEL IS HARD TO TURN.

RIGHT REAR TOE IS OUT OF SPEC. CURRENT READING IS .56 DEGREES AND SHOULD BE .32 TO -.05 DEGREES. ALIGNMENT SERVICE (PEPBOYS) SAYS TOE CAN NOT BE ADJUSTED ON THIS VEHICLE PER MANUFACTURE CONFIGURATION OF REAR SUSPENSION. THIS SEEMS TO ME LIKE A SAFETY ISSUE AS TIRE WILL WEAR DOWN AND ALSO NOT GRIP ROAD SURFACE CORRECTLY.

I FILED CASE 10786015 AND THE FILE UPLOAD DID NOT WORK. THIS IS A RETRY TO INCLUDE THE WHEEL ALIGNMENT REPORT (SEE ATTACHED). THE REAR TOE ALIGNMENT IS NOT ADJUSTABLE PER MANUFACTURER DESIGN. I BELIEVE THIS IS A SAFETY ISSUE.

LEFT FRONT SPRING BROKEN.

I MOVED MY PASSENGER SEAT BACK AS FAR AS IT WOULD GO AND MY AIRBAG LIGHT CAME ON AND HAS BEEN ON FOR MONTHS. I HAVE MOVED THE SEAT BACK AND FORTH AND IT IS STILL ON. NOT SURE WHY MOVING MY SEAT TO THE FAR BACK POSITION WOULD CAUSE MY AIRBAG LIGHT TO COME ON. IT REALLY CONCERNS ME.

CARS EXHAUST IS MADE OF VERY POOR METAL. JUST AFTER 4 YEARS MUFFLER RUSTED OFF FROM CONNECTION. REPLACED MUFFLER ON 03/25/14 WITH AFTERMARKET ONE. SPRING OF 2015 I NOTICED EXHAUST NOISE BECAME LOUDER AGAIN. AFTER INSPECTION FOUND THAT MID PIPE RUSTED OFF AT CONNECTION TO MUFFLER, AND ANOTHER LEAK IN CAT CONVERTER SECTION OF EXHAUST. MY VERSA HAS 71K MILES AND NEEDS WHOLE NEW EXHAUST. MY MOM HAS SAME VERSA AND SAME PROBLEMS. I DO NOT THINK THAT THIS IS COINCIDENCE IN MANY FORUMS VERSA OWNERS COMPLAIN ABOUT SAME PROBLEMS. LOOKS LIKE NISSAN WENT VERY CHEAP ON MATERIALS FOR THIS MODEL CARS. I HAD MANY OTHER MANUFACTURERS VEHICLES AND NONE HAD SAME ISSUES.

WHEN DRIVING DOWN THE EXPRESSWAY I WENT OVER A BUMP IN THE ROAD AND THE DRIVER'S SIDE REAR COIL SPRING BROKE. APPROXIMATELY THE FIRST 1/2 TO 3/4 OF A ROTATION OF THE BOTTOM PART OF THE COIL SPRING BROKE OFF AND WAS SITTING LOOSE IN THE COIL SPRING POCKET ON THE REAR AXLE. THIS FAILURE APPEARS TO BE THE EXACT SAME AS THE PASSENGERS FRONT COIL SPRING WHEN IT FAILED BACK IN APPROX. JUNE 2015 WHICH I ALREADY REPORT (REFERENCE # 10726251). I HAVE SAVED ALL OF THE OLD SPRINGS (BROKEN AND NON BROKEN) WHEN I MADE THE REPAIRS WITH NEW PART SETS THAT I PURCHASED FROM NISSAN DEALER IN GRAND BLANC, MI.

I OPENED MY DRIVERS DOOR, THE HANDLE CAME COMPLETELY OFF. THE DRIVERS DOOR WILL NOT OPEN FROM INSIDE EITHER. IT SOUNDS LIKE IT STILL WORKS BUT NOTHING HAPPENS WHEN YOU TRY TO OPEN IT FROM THE INSIDE. THE KEY WILL NOT OPEN IT, NO OUTSIDE DOOR HANDLE, POSSIBLE INTERIOR PLASTIC\ELECTRICAL COMPONENTS BROKEN. VEHICLE STILL RUNS AND DRIVES FINE. POWERTRAIN IS INTACT. INTERIOR IS FALLING APART DUE TO CHEAP CONSTRUCTION. LOOKED ONLINE TO THE NISSAN FORUM BOARD AND SAW MANY OTHER PEOPLE WITH SAME PROBLEM WITH DOOR HANDLES BREAKING FOR NO APPARENT REASON. CAR IS ONLY EQUIPPED WITH ONE KEY ENTRY ON DRIVERS SIDE ONLY. KEYFOB AND SECURITY SYSTEM STARTING TO BREAK DOWN. WENT TO NISSAN DEALERSHIP IN STEVEN POINT WI AND THEY WILL ONLY FIX IF I HAVE MONEY TO REPAIR. FORD DEALERSHIP IN WISCONSIN RAPIDS WHERE I BOUGHT THE CAR SAID THAT THE WARRANTY DOES NOT COVER THIS. REPAIR COULD COST ME OVER $700+.

AFTER ROUTINE OIL CHANGE AT LOUGHEAD NISSAN WE WERE INFORMED THAT BOTH FRONT SUSPENSION SPRINGS WERE BROKEN. THE SERVICE MANAGER CALLED IT "NORMAL WEAR AND TEAR". THE REPLACEMENT PRICE FOR A "KIT" OF STRUTS AND SPRINGS FOR BOTH FRONT SIDES IS ESTIMATED AT $1030. DIAGNOSIS WAS CONFIRMED BY PEP BOYS MECHANIC WHO SAID IT WAS AN OBVIOUS DEFECT. FOR SAFETY REASONS WORK IS BEING COMPLETED AT DEALER TODAY. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND WE HAVE NEVER HIT A BUMP OR ANYTHING ELSE THAT WOULD CAUSE THIS SUSPENSION FAILURE.

THE LEFT FRONT COIL SPRING BROKE 7/23/2015 AS I WAS DRIVING HOME AT APPROX. 30MPH.

I WAS READING A WEB SITE ABOUT VEHICLE COMPLAINTS AND THERE WAS 93 COMPLAINTS ABOUT THE FRONT COIL SPRINGS ON NISSAN VERSUS SNAPPING AND BLOWING OUT TIRES.I WENT OUT TO LOOK AT OUR 2010 NISSAN VERSA AND OUR FRONT PASSENGER SIDE COIL SPRING IS BROKEN.WITH THIS MANY COMPLAINTS THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED.THIS IS DEFINITELY A MANUFACTURERS DEFECT WITH THAT MANY INCIDENTS.PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING OVER AN ORDINARY BUMP BROKE SPRING ON PASSENGER FRONT STRUT AT BOTTOM SIDE. CLANGING/RATTLING SOUND IS HEARD OVER BUMPS NOW. I CAN MOVE THE BROKEN PIECE WITH MY HAND.

FUEL PUMP SHUT OFF THE CAR WHILE DRIVING AND LEFT STRANDED AT 18,000 MI., ENGINE BLOWN AT 25,000 MI., NOW FORT WAYNE NISSAN WANTS TO JERK ME AROUND ON A FRONT SUSPENSION PROBLEM. THE CAR MAKES A WOBBLE SOUND WHEN TAKING OFF AFTER STARTUP THAT THEY SAY IS A ABS SAFETY TEST. PROBLEM IS IT NEVER MADE THAT SOUND BEFORE, AND ONLY AFTER ENGINE REPLACEMENT. NOT ONLY DO THEY SAY THE SOUND IS NOTHING THEY SAY THE CAR DOESN'T WOBBLE AND REFUSE TO REPLACE THE DEFECTIVE PARTS WHILE IT WAS UNDER WARRANTY. ITS ALMOST LIKE THE BRAKES ARE NOT WORKING TOO. I PAID THEM 500$ FOR FRONT BRAKES AND THE CAR STILL STRUGGLES TO STOP AND I ASSUME THAT IS BECAUSE OF THE FRONT SUSPENSION PROBLEMS. I AM SO AFRAID THAT THE SPRINGS ARE BAD JUST LIKE I SEE IN THE FORUMS. MY DAD OWNED THIS CAR FIRST PUT THE FIRST 6K MILES ON IT. THIS HAS BEEN A LEMON SINCE THE DAY I GOT IT WITH 6K MILES ON IT. SOMETHING HAS TO BE DONE. I HAVE 7 KIDS AND AM TERRIFIED THAT THIS IS BEING ALLOWED TO HAPPEN. PLEASE HELP, THIS WHOLE COIL SPRING STRUT ASSEMBLY PROBLEM IS OUT OF CONTROL, PEOPLE ARE GETTING HURT ! I HAVE ALREADY HAD 4 OPEN BACK SURGERIES AND CANNOT GO THROUGH ANOTHER.

SPRING BROKE UNEXPECTEDLY, WHILE DRIVING AT A LOW VELOCITY. IT'S HARD TO BELIEVE THAT A SPRING CAN BREAK AS IT DID. THE VEHICLE HAS LOW MILES, AND THE MECHANIC COULDN'T BEKIEVE IT HIMSELF. MECHANIC INFORMED ME THAT HE HAS REPAIRED TWO OTHER VEHICLES, SAME MAKE AND YEAR WITH THE SAME EXACT ISSUE, AND THE SAME EXACT SIDE. MY ESTIMATE FOR THE REPAIRS IS $1,500. IF NISSAN IS AWARE OF THE ISSUE, AND HAS DONE NOTHING ABOUT IT, THEY SHOULD BE ASHAMED OF THEIRSELVES. THIS IS A SAFETY HAZARD THAT CAN LEAD TO INJURY OR EVEN FATALITIES. I HAVE BEEN BUYING NISSAN VEHICLES FOR ALMOST TWENTY YEARS, BUT THIS HAS MADE ME LOSE CONFIDENCE IN THE COMPANY.

FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE RUBBING 2 INCH GOUGE INTO TIRE.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE DEALER DIAGNOSED THAT THE CVT TRANSMISSION FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

I WAS MAKING A RIGHT TURN WHEN I HEAR A SNAP AND THEN PASSENGER TIRE GETS POPPED AND DEFLATES. AT AN INTERSECTION GOING 10 TO 15 MPH. IT TURNS OUT MY FRONT SPRING ON THE PASSENGER SIDE COLLAPSED AND HAS SNAPPED A PEICE OF SPRING INTO MY TIRES BLOWING IT. I HAVEN'T DRIVEN THIS CAR FOR LONG, AND DRIVE QUITE SAFELY. I SINCE HAD TO PURCHASE NEW FIRES AND NOW STUCK WITH MY SPRINGS STILL COLLAPSED. SHOULD THIS INCIDENT HAVE HAPPENED WHILE DRIVING HIGHWAY, THERE WOULD MOST LIKELY BE A CASE OF AN ACCIDENT AND RISK OF INJURY AS THE INCIDENT HAPPENED QUITE SUDDENLY, LUCKILY I WASN'T AT HIGH SPEEDS. ALSO, MY FRONT BUMPER HAS SUFFERED DAMAGE AS A RESULT OF THE EXTREME HEIGHT DECLINE FROM TIRE AND SPRING INCIDENT. FIRST IMPRESSIONS TELLS ME THE SPRINGS (AND MUFFLER) USE AN ALLOY THAT SUFFERS FROM EXTREME ACCELERATED CORROSION/RUST AFTER SEEING THE MUFFLER AND SPRINGS. BUT I'D NEED TO INVESTIGATE FURTHER.

MY WIFE WAS DRIVING THE 2010 NISSAN VERSA HATCHBACK ON A SECONDARY ROAD DOING LESS THEN 30 MPH WHEN SHE SUDDENLY HEARD A 'BANG' SOUND. SHE THEN CLAIMED SHE HEARD A SIMILAR SOUND WHEN MAKING LEFT HAND TURNS. WHEN SHE ASKED ME TO INSPECT THE VEHICLE I WAS SHOCKED TO SEE THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD BROKEN IN TWO. THAT WAS THE LAST THING I EXPECTED TO SEE. THE 'SIMILAR' SOUND SHE HEARD WAS THE SOUND OF BROKEN SECTION OF COIL SPRING RATTLING AROUND THE REMAINING SPRING/STRUT ASSEMBLY. FORTUNATELY BECAUSE OF THE NATURE OF THE BREAK IT WAS CAPTIVE AND THERE WAS NO WAY FOR IT TO BECOME SUDDENLY SEPARATED FROM THE VEHICLE WHILE DRIVING. THIS COMPONENT ON A CAR SHOULD NEVER FAIL. HAD SHE BEEN DRIVING AT HIGHWAY SPEED SHE COULD HAVE BEEN KILLED. WE PAID $350 TO HAVE ONE SPRING REPLACED!!! I STILL HAVE THE BROKEN SPRING. THE MECHANIC SAVED IT FOR ME. I ALSO HAVE CLOSE UP PHOTOGRAPHS OF THE BROKEN SPRING THAT I AM MORE THEN WILLING TO PROVIDE TO ANY AGENCY INVESTIGATING THIS MATTER. NISSAN SHOULD OWN UP AND REPLACE THESE DEFECTIVE SPRINGS BEFORE SOMEONE IS KILLED.

PART OF METAL COIL SPRING FELL OFF AND CAR VEERED TO LEFT WHILE DRIVING. BROUGHT TO THE SHOP. THEY HAD TO REPLACE FRONT SHOCKS. STRUTS. COILS SPRINGS AND SWAY BAR.