Page 2 of 11 · complaints 51–100 of 504

2009 Nissan Versa complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Engine
Filed Aug 31, 2018102,500 milesPA

WHILE THE VEHICLE WAS ACCELERATING OUT FROM A STOP SIGN, IT SUDDENLY WITHOUT WARNING OR NOISE LOST ALL ABILITY TO ACCELERATE AND STALLED IN THE INTERSECTION. NO LIGHTS CAME ON AT THAT POINT. RESTARTED CAR, DROVE HOME. I COULD FEEL ACCELERATION HESITATION IN THE GAS PEDAL. NEXT MORNING I STARTED CAR, NOW HAS ENGINE LIGHT ON. I DROVE TO WORK, IT REPEATED THE BEHAVIOR ONCE. THE NEXT DAY I TOOK THE CAR TO GET THE COMPUTER CODE P2138. THE CAR STALLS EVERYDAY THE FIRST TIME IT IS DRIVEN AND I CAN FEEL THE HESITATION EVERYTIME. AFTER THE INITAL STALL, IT DRIVES FINE THE REST OF THE DAY. CHECK ENGINE LIGHT REMAINS ON. I DID UNPLUG THE ACCELERATOR PEDAL SENSOR TO AIR BLOW OFF ANY DUST. IT CONTINUES TO BEHAVE THE SAME WHETHER COMING OUT OF A STOP POSITION OR DRIVING ON THE ROAD OR HIGHWAY AND THE CHECK ENGINE LIGHT REMAINS. WILL BE TAKING IT TO NISSAN DEALER TO HAVE RECALLS CHECKED AND WILL ASK ABOUT THIS ISSUE AS WELL. I WENT ON THIS SITE AND SAW THAT OTHER NISSANS HAVE HAD THIS ISSUE OVER THE YEARS.

Air Bags
Filed Aug 30, 2018124 milesCA

"TAKATA RECALL" TOOK IN FOR SERVICE/REPAIR AND NOW WARNING LIGHT IS ON. HAVE RECEIVED SEVERAL NOTICES TO BRING CAR INTO A DEALER TO HAVE THE RECALL FIXED REGARDING THE TAKATA AIRBAGS. I HAVE HAD NO WARNING LIGHTS OR ANY ISSUES UP UNTIL BRINGING THE CAR IN FOR REPAIR FOR THE RECALL ON THE TAKATA AIRBAGS. UPON TAKING CAR TO STEVENS CREEK NISSAN WORKORDER 170159 JULY 11, 2018, MY CAR WAS RETURNED TO ME AFTER WHAT WAS NOTED ON THE WORK ORDER AS REMOVE AND REPLACE AIR BAG INFLATOR, CAMPAIGN PM685 VERSA HATCHBACK. MY CAR IS A 4 DOOR SEDAN, NOT A HATCHBACK. UPON DRIVING OFF WITH MY CAR THE WARNING LIGHT "AIRBAG" IS NO FLASHING AND WILL NOT GO OFF. THIS INDICATES SOMETHING WAS NOT DONE CORRECTLY AND NOW NISSAN REFUSES TO CORRECT THEIR ERROR UNLESS I PAY OUT OF POCKET FOR A DIEANOSTIC PLUS REPAIR FEES AND LABOR. I HAVE NEVER HAD ANY ISSUES WHATSOEVER WITH MY CAR UNTIL TAKING IT INTO STEVENS CREEK NISSAN TO HAVE A RECALL FOR THE TAKATA AIRBAGS ADDRESSED. BEFORE I SEEK ANY LEGAL ACTION I WANTED TO REACH OUT TO YOU FOR SOME ASSISTANCE. HOW SAFE AM I DRIVING MY CAR WITH THIS WARNING LIGHT "AIRBAG" ? WHY WOULD A RECALL ON THE TAKATA AIRBAGS CAUSE A ISSUE AFTER THEY WERE ADDRESSED/FIXED BY NISSAN STEVENS CREEK? AM I TO BE KILLED ON THE ROAD OR WORSE BEFORE NISSAN/TAKATA WILL TAKE RESPONSIBILITY FOR A RECALL, FIX, ERROR?

Air Bags
Filed Aug 20, 201822,556 milesLA

TAKATA INFLATORS- ON 05/19/17 THE SEVICE DEPT OF NISSAN OF LAKE CHARLES, 1700 SEIBARTH DR,. LAKE CHARLES, LA 70615 ALLEGEDLY REPLACED THE PASSENGER SIDE AIRBAG INFLATOR (PART # 98561-EM39A) AS PER RECALL PM657 07-11 VERSA AIRBAG NTB17-037 (RECALL 3), NICS275803. IF THIS PROCEDURE WAS NOT PROPERLY EXECUTED OR LOGGED, PLEASE NOTIFY THIS OWNER FORTHWITH.

Service Brakes
Filed Aug 19, 201899,005 milesCA

EXCESSIVE CORROSION OF STEEL BRAKE LINES ON REAR BEAM AXLE CAUSED LOSS OF BRAKE FLUID AND SUBSEQUENT LOSS OF BRAKES

Air Bags
Filed Aug 7, 2018PA

HANDLE ON DOOR CAME OFF RECALL ON AIR BAGS

Power Train
Filed Jul 24, 2018200,000 milesGA

MOTOR MOUNT BUSHING CRACKED, DETERIORATED. BROUGHT TO MY ATTENTION DURING LAST MAINTENANCE DONE. ADVISED TO REPLACE TO AVOID FUTURE DAMAGE TO DRIVE TRAIN.

Steering
Filed Jul 10, 201865,000 milesVT

I'LL HAVE 65, 700 MILES ON MY CAR IS AM A VERY SAFE DRIVER, DON'T SPEED AN TAKES CARE OF MY CAR. SO WHY AM I HEARING CLICKING NOISES IN THE STEERING COLUMN ? MY MECHANICAL C SAYS THE BILL WILL BE OVER $600. I AM 72 AN HAVE NEVER HAD THIS PROBLEM IN ANY OF MY CARS IN MY 50 YEARS OF DRIVING. I'LL HEAR CLICKING NOISES IN THE STEERING SHAFT WHEN IT TURN RIGHT.

Air Bags
Filed May 31, 201842,757 milesTX

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL CAMPAIGN AT BAYTOWN NISSAN (5445 I-10 EAST, BAYTOWN, TX 77521, (281) 394-1995). THE CONTACT WAS CONCERNED FOR HIS SAFETY AND TOOK THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE RECALL INFORMATION WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,757.

Air Bags
Filed May 7, 2018137,324 milesNJ

TAKATA RECALL ~ I TRADED THIS CAR IN FOR A NEWER ONE. BECAUSE OF THIS RECALL, NO FIX EXISTING, NOT KNOWING WHEN A FIX MIGHT COME IN, I HAD TO TAKE A $500 LOSS. WILL I GET REIMBURSED FOR THIS? THANKS

Air Bags
Filed May 4, 2018CA

BETWEEN NOTICE FOR THE PASSENGER SIDE AIR BAG RECALL AND THEN THE RECALL FOR THE DRIVER'S SIDE AIR BAG, THIS PROCESS HAS BEEN UNREASONABLY LONG AND REQUIRED FAR TOO MUCH EFFORT ON MY PART TO RESOLVE. AT EVERY STEP THIS HAS REQUIRED FAR TOO MUCH OF MY PERSONAL ATTENTION AND TIME. THE ONLY WAY I'VE BEEN ABLE TO MAKE THIS RECALL PROCESS WORK FOR ME IS BY SETTING UP A GOOGLE ALERT ABOUT NISSAN RECALLS TO REMIND ME TO CALL THEM PERIODICALLY. OTHERWISE THEY WOULD NEVER INFORM ME ABOUT ANY DEVELOPMENTS WITH THIS RECALL. WHEN I FINALLY CALLED THEM AGAIN THEY REQUIRED FAR TOO MUCH INFORMATION FROM ME JUST TO GIVE ME INFORMATION ABOUT THE RECALL. IT'S LIKE THEY JUST WANT TO PUT SO MANY ROADBLOCKS ON THIS PROCESS TO MAKE SURE THAT MOST PEOPLE JUST GIVE UP AND DRIVE UNSAFE CARS INSTEAD OF GETTING THEM FIXED. AND THAT'S AT EACH STEP. I GIVE ALL THIS INFORMATION WHEN I TALK TO ONE PERSON THEN I TALK TO SOMEONE ELSE AND HAVE TO GIVE THEM THE SAME INFORMATION AND THEN THE NEXT AND SO ON. I CAN'T BELIEVE HOW MUCH TIME THIS PROCESS WASTES. AND FINALLY THE DEALERSHIP IS READY TO REPLACE THE DRIVER SIDE AIR BAG. I SHOULD BE GRATEFUL AND HAPPY THAT THE PROCESS IS FINALLY OVER BUT THEY TELL ME THAT THEY'VE HAD THE PARTS SINCE FEBRUARY AND ASK WHAT MY PROBLEM IS GETTING THIS FIXED. FEBRUARY. THEY DIDN'T SEND ME ANY NOTICE ABOUT THIS AND THE RECALL HASN'T BEEN UPDATED TO SHOW THAT PARTS ARE AVAILABLE, AND IT'S MY FAULT SOMEHOW? NISSAN HAS TO BE HELD TO ACCOUNT FOR THIS INEFFICIENT AND WASTEFUL PROCE

Air Bags
Filed Apr 30, 2018CA

TAKATA RECALL. DRIVERS AIR BAG HAS STILL NOT BEEN REPLACED. NISSAN ADVISES THAT THE REPLACEMENT BAGS ARE NOT AVAILABLE. THIS RECALL HAS BEEN IN EFFECT SINCE 2015 ANS STILL NO ACTION BY NISSAN.

Air Bags
Filed Apr 19, 2018VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (BANISTER NISSAN OF CHESAPEAKE, 930 N BATTLEFIELD BLVD, CHESAPEAKE, VA 23320, (757) 217-9022) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). AFTER THE RECALL REPAIRS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE AIR BAG INDICATOR DID NOT ILLUMINATE PRIOR TO THE RECALL REPAIR. THE DEALER PROVIDED A LOANER VEHICLE FOR SEVERAL MONTHS BECAUSE THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REPAIR FAILED TO PROVIDE A REMEDY AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Suspension
Filed Apr 11, 2018113,000 milesCO

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING UNKNOWN SPEEDS, THERE WAS A LOUD ABNORMAL CLICKING NOISE WHILE MAKING TURNS. ADDITIONALLY, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE COIL SPRING WAS FRACTURED. THE CONTACT CALLED A LOCAL DEALER (VALLEY NISSAN OF LONGMONT, 1005 KEN PRATT BLVD, LONGMONT, CO 80501) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THERE HAD NOT BEEN ANY DEATHS DUE TO THE MATTER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 113,000.

Air Bags
Filed Apr 9, 2018NY

NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE FRONT BECOMES UNATTACHED AND DRAGS THE GROUND. *JS

Air Bags
Filed Mar 29, 2018CA

TAKATA RECALL FOR THE LAST 5 MONTHS MY PASSENGER AIRBAG LIGHT IS ON AND MY SEAT BELT ON DRIVER SIDE KEEPS ON FLASHING EVEN THOUGH SEATBELT IS BUCKLED IN CORRECTLY ALSO MY TIRE LIGHT KEEPS FLASHING OFTEN

Air Bags
Filed Mar 28, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V044000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED BECAUSE THE DEALER WAS UNABLE TO ACCOMMODATE THE CONTACT'S SCHEDULE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKAWAY NISSAN (600 BURNSIDE AVE, INWOOD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Mar 26, 201858,500 milesKS

I LIVE IN THE KANSAS CITY METRO, ON THE KANSAS SIDE, LESS THAN 10 MINUTES FROM THE BORDER TO MISSOURI. THERE IS A CURRENT RECALL THAT APPLIES TO THE FRONT COIL SPRINGS OF NISSAN VERSAS (NHTSA RECALL 17V-637) BECAUSE THE SPRINGS HAVE INSUFFICIENT CORROSION COATING. THIS CURRENT RECALL APPLIES TO MISSOURI BUT NOT KANSAS. I DRIVE MY CAR IN MISSOURI ALL THE TIME BECAUSE OF MY PROXIMITY TO MISSOURI AND MY HUSBAND IS EMPLOYED IN MISSOURI. MY FRONT, RIGHT COIL SPRING BROKE ON MARCH 17, 2018. THE COIL SPRING BROKE WHEN BACKING OUT OF MY PARKING SPOT AT MY APARTMENT IN A LOT THAT IS RELATIVELY NEW AND FLAT, MEANING NO POT HOLES. A LOUD BANG WAS HEARD AND WHEN MOVING THERE WAS A LOUD CREAKING SOUND. AFTER PULLING OUT ABOUT 3 FEET I PULLED BACK IN AND TURNED THE CAR OFF. I FOUND A ROUND METAL OBJECT ON THE GROUND NEAR THE FRONT WITH RUST ON IT. IT WAS FLAT ON ONE END AND BROKEN ON THE OTHER. AFTER INSPECTING THE FRONT PASSENGER SIDE'S WHEEL WELL I DISCOVERED THAT THE REMAINING PART OF THE COIL SPRING HAD SLIPPED OFF THE STRUT LIP AND PART OF THE COIL WAS PRESSING HARD AGAINST THE TIRE. THE APPEARANCE OF THE COIL SPRING STILL ON THE CAR MATCHED THE ONE I HAD FOUND. A MECHANIC AND TOW TRUCK OPERATOR VERIFIED IT WAS IN FACT THE COIL SPRING THAT HAD BROKEN. THE ATTACHED IMAGES ARE OF THE FRONT PASSENGER SIDE WHEEL WELL WITH COIL SPRING VISIBLE AND OF THE COIL SPRING PART THAT BROKE OFF. *JS

Air Bags
Filed Mar 26, 2018NY

I HAVE BEEN WAITING FOR AN AIRBAG REPLACEMENT IN DRIVER'S SIDE OF MY NISSAN VERSA 2009 HATCHBACK. IT IS TAKING TOO LONG AND IT IS VERY DANGEROUS. MY DAUGHTER DRIVES THIS CAR AND I DON'T WANT HER TO GET HURT IN ANY WAY FOR FORM. PLEASE CONTACT ME ASAP TO GET THIS DONE PLEASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Mar 5, 201880,000 milesOH

THERE IS A RECALL ON NISSAN VERSA COIL SPRINGS. MY SPRING BROKE WHILE DRIVING VEHICLE ON A BUSY ROAD PRIOR TO THE RECALL. I HAD BOTH SPRINGS REPLACED DUE TO EXCESSIVE RUSTING (REASON FOR RECALL). UPON RECALL... DEALER NOTIFIED ME. SAID THE SPRINGS MUST BE REPLACED AGAIN BY A NISSAN DEALER. THEY QUOTED A PRICE OF $490 TO ME SAYING THAT THE CURRENT SPRINGS ARE IN GOOD SHAPE, BUT STRIPPED BOLTS DUE TO PRIOR REPLACEMENT. NOT ONLY DO THEY NOT REIMBURSE THE ADDITIONAL $490 FOR THE REPLACEMENT... THAT MUST BE PAID UP FRONT PRIOR TO REQUESTING THE COIL SPRING REIMBURSEMENT THEY SAY THAT THE CURRENT SPRINGS ARE FINE... AND THAT THE STRIPPED BOLTS DO NOT CAUSE ANY PROBLEMS.... OTHER THAN DOING THE REPLACEMENT, WHICH IS UNNECESSARY!!!! WHY ARE THEY CHARGING ME FOR A REIMBURSEMENT.... THE WAY I SEE IT, THEY ARE MAKING MONEY OFF A RECALL.... NOT EXACTLY THE WAY THIS IS MEANT TO WORK... I NEARLY WRECK MY CAR DUE TO DEFECTIVE EQUIPMENT AND LATER HAVING A RECALL ON THAT DEFECTIVE EQUIPMENT, MONEY IS REQUIRED FROM THE CONSUMER. NO.....

Suspension
Filed Feb 20, 201853,000 milesMI

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED, WHICH PUNCTURED AND SHREDDED THE TIRE COMPLETELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) UNTIL AFTER THE FAILURE OCCURRED. THE DEALER (JEFFREY NISSAN, 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378) REFUSED TO SERVICE THE VEHICLE PER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND OPENED THREE CASES; HOWEVER, THERE WAS NO FURTHER ASSISTANCE OFFERED IN REGARDS TO THE NHTSA RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *JS

Engine
Filed Jan 17, 201870,000 milesIL

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE VEHICLE JERKED, LUNGED, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HAWKINSON NISSAN, 5513 MILLER CIR DR, MATTESON, IL 60443) AND COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

Air Bags
Filed Jan 16, 201888,000 milesTX

TL-CONTACT OWNS A 2009 NISSAN VERSA HATCHBACK ---- RECEIEVED RECALL LETTER FROM NISSAN ---- NISSAN STATED AIRBAG PARTS ARE NOT AVAILABLE -- ASSOCIATED WITH THIS VIN JUL 17,2017 MANUFACTURER RECALL NUMBERPM685 NHTSA RECALL NUMBER17V-449 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MY CAUSE THE FRONT DRIVER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE DRIVER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDYPARTS AVAILABILITY IS CURRENTLY UNDER STUDY. HOWEVER, THE REMEDY WILL BE TO REPLACE THE DRIVER AIR BAG INFLATOR WITH A NEW ONE MANUFACTURED BY A DIFFERENT SUPPLIER, AT NO COST TO OWNERS FOR PARTS OR LABOR. MANUFACTURER'S NOTESPLEASE CONTACT NISSAN CONSUMER AFFAIRS AT (800) NISSAN-1 (OR 800-647-7261) FOR ADDITIONAL QUESTIONS. MONDAY - FRIDAY 7:00AM TO 7:00PM CST NHTSA. MAY 23,2016 MANUFACTURER RECALL NUMBERPM657 NHTSA RECALL NUMBER16V-349 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE FRONT PASSENGER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE PASSENGER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDY NISSAN IS CURRENTLY AWAITING PARTS TO REMEDY THE AFFECTED VEHICLES. NISSAN WILL SEND YOU A SECOND LETTER, WHEN PARTS ARE AVAIL

Air Bags
Filed Jan 16, 2018WA

"TAKATA RECALL" AIR BAG LIGHT IS FLASHING MY VIN NUMBER SAYS I HAVE 3 RECALLS BUT THE WEBSITE I WENT TO SAYS I DON'T QUALIFY TO GET IT LOOKED AT I HAVE RECEIVED NOTICED THAT THERE IS A RECALL ON MY CAR I WILL NOT JEPERDIZE MY FAMILY FOR SOMETHING THAT YOU CAN FIX

Air Bags
Filed Jan 15, 2018FL

I GOT A RECALL NOTICE FROM YOU AND I HAVE ATTEMPTED TO CALL SEVERAL NISSAN DEALERSHIPS AND THEY STATE THAT THEY DO NOT HAVE THE PARTS UNTIL SPING AND THEY DO NOT HAVE ANY LONER CARS TO GIVE OUT AND DO NOT KNOW WHEN THEY WILL HAVE MORE LOANER CARS. NOW MY AIRBAG LIGHT JUST WENT ON AND WILL NOT TURN OFF. IT SEEMS TO BE A PROBLEM WITH THE AIRBAGS. ITS REALLY DANGEROUS YET, THESE DEALERSHIPS DO NOT TAKE THIS SERIOUS.

Air Bags
Filed Jan 11, 2018CA

TAKATA RECALL

Air Bags
Filed Jan 10, 201826,000 milesPA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF MELBOURNE (440 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 17V028000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jan 8, 2018110,000 milesVT

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL NOISE IN THE HATCH. WHILE ATTEMPTING TO OPEN THE HATCH, THE DOOR FAILED TO REMAIN AJAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THERE WAS NO INFORMATION REGARDING THE DIAGNOSIS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Jan 4, 2018MO

"TAKATA RECALL" ON OCTOBER 21, 2017 WE TOOK OUR 2009 NISSAN VERSA INTO THE NISSAN DEALERSHIP IN ABILENE TEXAS AFTER SCHEDULING THE RECALL REPLACEMENT OF BOTH AIRBAGS. UPON PICKING UP THE VEHICLE THE SAME DAY WE WERE TOLD ONLY THE PASSENGER SIDE AIRBAG WAS REPLACED BECAUSE THEY DID NOT HAVE THE DRIVER'S SIDE AIRBAG. I WAS TOLD BY THE SERVICE ADVISOR THAT DUE TO TAKATA GOING OUT OF BUSINESS THE REPLACEMENT AIRBAG WAS NOT AVAILABLE AND COULD TAKE SEVERAL MONTHS BEFORE BECOMING AVAILABLE. I ASKED ABOUT LOANER VEHICLE AT THAT TIME AND SHE INDICATED THEIR DEALERSHIP WAS NOT PROVIDING LOANERS DUE TO LOW INVENTORY. SHE GAVE ME NISSANS 800# AND TOLD ME THEY WOULD SET-UP A RENTAL FROM ENTERPRISE. HOWEVER, THE VEHICLE WAS BEING USED BY OUR 20 YEAR OLD SON WHO IS A STUDENT AT A UNIVERSITY IN TOWN. SHE SAID HE COULDN'T OBTAIN A VEHICLE UNTIL HE WAS 21. A FEW DAY LATER I CALLED NISSAN CONSUMER AFFAIRS AND WAS TOLD TO CALL BACK AFTER OUR SON TURNED 21. ON 1/2/18 CALLED NCA BACK, THEY TOLD ME A "REGIONAL SPECIALIST" WOULD CALL ON 1/3. AT 4:58 CST ON 1/3/18 I RECEIVED THE CALL BACK, BUT IT WAS SOMEONE CALLING ON BEHALF OF THE REG.SPCLST. ESSENTIALLY TELLING US THE ABILENE DEALERSHIP HAD NO LOANERS, AND THAT THE ENTERPRISE THE DEALERSHIP USED HAD NO VEHICLES EITHER. SHE STATED THEY SHOULD BE GETTING THE REPLACEMENT PARTS "ASAP" BUT WOULD GIVE ME NO TIMEFRAME. SO I ASKED HER IF MY SON HAD TO RISK HIS LIFE BY CONTINUING TO DRIVE THE VEHICLE FOR AN UNSPECIFIED TIME PERIOD UNTIL THEN, SHE WOULD NO

Structure › Body
Filed Jan 1, 2018MA

IN 2016 THE DRIVER SIDE, FRONT, OUTSIDE DOOR HANDLE HAD BROKEN OFF. I HAD IT FIXED ONLY TO HAVE IT BROKEN OFF AGAIN THIS PAST SPRING. THIS TIME ORDERED THE PART MYSELF RIGHT FROM NISSAN. THIS WAS SUCH AN INCONVENIENCE OF TRYING TO OPEN THE DOOR UNTIL IT WAS FIXED. NOW THE DRIVER SIDE BACK, OUTSIDE DOOR HANDLE BROKE! JUST WONDERING IF THIS HAS HAPPENED TO ANYONE ELSE?? I LIVE IN THE COUNTRY SO THERE IS NO ONE AROUND TO DAMAGE IT. IT IS PARKED IN THE DRIVEWAY OFF THE STREET.

Air Bags
Filed Dec 27, 2017TX

TAKATA RECALL - BOTH DRIVERS SIDE AND PASSENGERS SIDE OF MY VEHICLE HAVE BEEN RECALLED. WHEN I CALLED THE DEALERSHIP CLOSEST TO ME, THEY TOLD ME TO COME IN TO GET MY AIRBAGS REPLACED. WHEN I WENT IN, THEY TOLD ME THAT THE DRIVER'S SIDE AIRBAG WOULD NOT BE READY AND THAT THEY WOULD GET IN CONTACT WITH ME THAT DAY TO SET UP MY RENTAL VEHICLE WHILE I WAITED FOR THE AIRBAGS TO BE AVAILABLE. AFTER CALLING AGAIN, I HAVE HEARD NOTHING FROM THEM FOR 2 WEEKS.

Air Bags
Filed Dec 27, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: FAULKNER NISSAN JENKINTOWN , 900 OLD YORK RD, JENKINTOWN, PA, 215-887-8870, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 26, 2017OR

TAKATA RECALL : AIR BAG NOT FUNCTIONING PROPERLY POSSIBLE ALARM SYSTEM MANULFUNCTION

Air Bags
Filed Dec 18, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NISSAN OF SACRAMENTO AT (916) 288-8775 (2820 AUBURN BLVD, SACRAMENTO, CA 95821) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN SPRING OF 2018. THE CONTACT WAS ADVISED TO CALL A LOCAL DEALER FOR A RENTAL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 18, 2017WI

THERE IS A RECALL ON MY VEHICLE'S AIRBAG ON THE DRIVER'S SIDE BUT PARTS ARE NOT AVAILABLE TO FIX THE PROBLEM UNTIL SPRING. THIS MAKES ME FEEL VERY UNSAFE DRIVING MY VEHICLE UNTIL THEN. WHAT HAPPENS IF I GET IN AN ACCIDENT BEFORE A FREE REPAIR IS MADE AVAILABLE TO ME?

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 15, 2017120,000 milesMA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CONNECTOR FAILED AND NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HOWEVER INFORMED THE CONTACT THAT FUEL PUMP WAS AVAILABLE HOWEVER THE FUEL CONNECTOR WAS ON BACK ORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Air Bags
Filed Dec 13, 2017AL

TAKATA RECALL I RECEIVED A NOTIFICATION IN THE MAIL, CALLED THE NUMBER, BUT WAS TOLD IT WILL BE UNTIL "SPRING" UNTIL I CAN HAVE MY CAR'S DRIVER AND PASSENGER AIRBAGS FIXED. UNTIL THEN, INSTRUCTED TO DRIVE MY CAR.

Air BagsCrash
Filed Dec 12, 201715,000 milesCA

THE PASSENGER AIRBAG DOES NOT WORK. I WAS DRIVING & TBONED, THE AIRBAG DID NOT EMPLOY. I HAVE SINCE LEARNED THAT MY AIRBAG IS NOT WORKING AND CAR WAS RECALLED, BUT NO ONE HAS REACHED OUT.

Air Bags
Filed Dec 6, 2017OK

TAKATA RECALL I AM PART OF THE TATAKA AIRBAG RECALL AND THE MANUFACTURER STILL HASN'T HAD A REMEDY FOR IT YET

Air Bags
Filed Dec 4, 2017TX

IM JUST INCREASING WORRIED THAT SOMETHING WILL TRIGGER THE AIRBAG DEPLOYMENT DUE TO THE HUMID LEVELS IN MY CITY/STATE (HOUSTON, TEXAS) BECAUSE OF THE EXTREME WEATHER WE HAVE BEEN HAVING RECENTLY. IS THERE ANY WAY TO EXPEDITE REPLACEMENT OF THE AIRBAG FOR MY VEHICLE?

Air Bags
Filed Dec 3, 2017NJ

TAKATA INLFATORSI GOT TWO NOTICE OF RECALL THE LIGHT IS ON ALL THE TIMES CALL DEALER SAID THAT MY CAR DOES NOT HAVE A RECALL .IT HASNT BEEN REPAIR.

Air Bags
Filed Dec 2, 2017IN

TAKATA RECALL: CALLED DEALERSHIP IN BURNS HARBOR, IN ON 12-02-2017 REGARDING NEED TO GET FIX FOR SAFET RECALL. I WAS TOLD BY SALESMAN THAT COMPANY HAS NOT RELEASED PARTS FOR FIX YET. HE SAID NOTE SAYS IT WILL BE IN SPRING 2018. I ASKED ABOUT LOANER CAR AND HE SAID DEALERSHIP IS OUT OF LOANER CARS.

Air Bags
Filed Dec 1, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A NOTICE FROM THE MANUFACTURER, INDICATING PARTS WERE TO BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 29, 2017140,000 milesGA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN DID NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN OF UNION CITY, UNION CITY, GA, 770-964-4900 (DOOLEY WOOD)) AND THE AIR BAG WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE TECHNICIAN STATED THAT THE AIR BAG INDICATOR AND THE HORN WERE NOT COVERED BY THE RECALL. THE TECHNICIAN ALSO STATED THAT THE CONTACT WAS INFORMED EARLIER IN THE YEAR THAT THE CLOCKSPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WERE NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Air Bags
Filed Nov 29, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ANTIOCH NISSAN (1831 AUTO CENTER DR, ANTIOCH, CA 94509, PHONE: (925) 755-2600), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE THE BEGINNING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 2017120,000 milesUT

TAKATA RECALL: REMEDY FOR THIS SAFETY RECALL IS NOT HAPPENING IN A TIMELY MANNER - REPLACEMENT PARTS ARE NOT ANTICIPATED FOR ANOTHER 6+ MONTHS. DEALER IS PROVIDING A RENTAL CAR IN THE MEANTIME BUT IT ISN'T SUITABLE FOR WINTER DRIVING CONDITIONS AND THE AFFECTED VEHICLE IS DEPRECIATING IN THE MEANTIME.

Suspension
Filed Nov 28, 2017NY

I HAVE 2 PROBLEMS. THE FIRST IS NISSAN CLAIMS TO NOT SUPPORT RECALLS ON MY VEHICLE BECAUSE IT HAS A SALVAGE TITLE. THE SECOND IS THAT I WAS NOT INFORMED OF A RECALL ON THIS VEHICLE FOR OVER 2 YEARS. IN 2015 I HAD A FRONT SUSPENSION COIL SPRING FRACTURE. I THOUGHT THIS WAS UNUSUAL AND WENT TO THE LOCAL DEALER AND BOUGHT AN OEM REPLACEMENT COIL AND REPLACED THE BROKEN SPRING MYSELF. IN 2017 BOTH OTHER COIL SPRING FAILED AS WELL AS THE REPLACEMENT I HAD BOUGHT FROM THE DEALER IN 2015. AT THIS POINT I RESEARCHED THE PROBLEM ON THE INTERNET AND DISCOVERED THE RECALL ON THIS PART. I REPLACED THE FAILED SPRINGS WITH AFTERMARKET PARTS TO GET THE CAR BACK ON THE ROAD. I THEN SUBMITTED PAPERWORK TO NISSAN FOR REIMBURSEMENT OF THE REPLACEMENT PARTS. I WAS JUST INFORMED BY NISSAN THAT THEY WILL REIMBURSE ME FOR THE COST BECAUSE I HAVE A SALVAGE TITLE. I AM NOT AWARE THAT A SALVAGE TITLE REMOVES THE MANUFACTURER FROM THE RESPONSIBILITY FOR REPLACEMENT PARTS. MY OTHER CONCERN IS THAT I WAS NOT INFORMED ABOUT THE RECALL IN A TIMELY MANNER. I DID NOT FIND OUT ABOUT THIS RECALL UNTIL THE SPRINGS BROKE. I STILL HAVE THE LAST TWO SPRINGS THAT BROKE IN MY GARAGE. I ALSO HAVE PICTURES SHOWING THAT THE LAST SPRING NEARLY PUNCTURED ONE OF THE WHEELS WHEN IT BROKE. I HAVE CORRESPONDENCE FROM ALECE AT NISSAN THAT I CAN PROVIDE DOCUMENTING THAT NISSAN WILL NOT SUPPORT RECALLS ON THIS VEHICLE BECAUSE IT HAS A SALVAGE TITLE. I CAN PROVIDE THESE EMAILS IF THEY ARE DESIRED.

Air Bags
Filed Nov 27, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 AND 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NISSAN OF DOWNTOWN L.A. (635 W WASHINGTON) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT PARTS WOULD NOT BECOME AVAILABLE UNTIL SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Nov 27, 201774,000 milesCO

WE TOOK OUR NISSAN VERSA INTO TYNAN'S NISSAN (780 S HAVANA ST, AURORA, CO 80012) FOR THE RECALL ON THE COIL SPRINGS. AFTER THEY REPLACED THE COIL SPRINGS ON OUR LOW MILEAGE NISSAN VERSA, THE BALL JOINT ON THE PASSENGER SIDE FAILED WITHIN 10 MILES OF THEM REPLACING THE COIL SPRINGS FOR THE RECALL. WHEN THIS HAPPENED IT PUT MY AMANDA AND OUR CHILD IN DANGER. LUCKILY THEY ARE SAFE AND UNHARMED. JASON AT TYNAN'S NISSAN SERVICE DEPARTMENT INITIALLY APOLOGIZED AND SAID THEY WOULD TAKE CARE OF EVERYTHING AND GAVE US A LOANER VEHICLE, NOW 3 DAYS LATER THEY ARE TRYING CHANGING THEIR STORY AND TRYING TO MAKE US PAY FOR THE DAMAGE THEY CAUSED DURING THE RECALL REPAIR. THERE IS NO WAY THAT A PASSENGER SIDE BALL JOINT WOULD COINCIDENTALLY BREAK ON A LOW MILEAGE CAR IMMEDIATELY AFTER COIL SPRING REPLACEMENT UNLESS THEY DID SOMETHING WRONG TO THE VEHICLE TO CAUSE IT. TYNAN'S NISSAN IS EITHER NOT DOING THE RECALL REPAIRS PROPERLY, OR THEY PURPOSELY DAMAGED OUR CAR FOR THE PURPOSE OF TAKING OUR MONEY. EITHER WAY WE FEEL THEY SHOULD NO LONGER BE ALLOWED TO DO RECALL REPAIRS IF THEY CANNOT DO THEM WITHOUT CAUSING DAMAGES.

Air Bags
Filed Nov 26, 2017GA

TAKATA INFLATORS: I HAVE BEEN NOTIFIED OF A RECALL. AIRBAG HAS NOT FAILED

Air Bags
Filed Nov 26, 2017LA

THANKFULLY MY WIFE AND I HAVE NOT BEEN INVOLVED IN A TRAFFIC INCIDENT SINCE JULY 2016 AND SO HAVE NOT BEEN SUBJECTED TO POTENTIALLY DISASTROUS AFFECTS OF THE AIRBAG DISCHARGING METAL FRAGMENTS AFTER EXCESSIVE EXPOSURE TO HIGH HUMIDITY. FOR CONTEXT, WE LIVE IN NEW ORLEANS, AND I'M RELATIVELY SURE THERE ARE FEW PLACES MORE HUMID THAN NEW ORLEANS WITHIN THE UNITED STATES. AS SUCH, I WOULD CLASSIFY US AS BEING AT A HIGH RISK FOR ISSUES WITH OUR AIRBAGS. THAT BEING SAID, THE PASSENGER SIDE RECALL TOOK OVER 18 MONTHS TO BE RESOLVED, ALL THE WHILE, WE WERE TOLD TO NOT HAVE A PASSENGER IN THE FRONT PASSENGER SEAT FOR THE DURATION AND WERE NOT PROVIDED AN ALTERNATE VEHICLE TO DRIVE. WE PERSEVERED THROUGHOUT, BUT NOW ARE BEING TOLD THE DRIVER AIRBAG MAY ALSO BE FAULTY. I'M NOT SURE WHAT ALTERNATE SOLUTION THEY ARE ABLE TO PROVIDE AT THIS TIME BUT WE HAVE CERTAINLY NOT BEEN PROVIDED AN ALTERNATE VEHICLE TO DRIVE IN THE MEANTIME. WE HAVE BEEN TOLD PARTS ARE ANTICIPATED IN LATE Q1 OF 2018, BUT WE CERTAINLY WON'T BE HOLDING OUR BREATH AS THE PRIOR PART ETAS FELL FURTHER AND FURTHER BACK AS WE CHECKED IN WITH THE DEALERSHIP.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Versa → · Every Versa year → · How the figures are calculated →