I FOUND THIS VIDEO ON YOUTUBE, THIS THE SAME NOISE I FEEL WHEN IAM DRIVING MY 2013 PATHFINDER. I ALREADY TOOK IT IN TO THE DEALERSHIP THEY SAY IT NEEDED AND ADDED CVT FLUID CAUSE IT WAS LOW ON IT. IT SEEMS THAT WAS NOT THE ISSUE CAUSE THE CVT JERKING AND THE LOST OF POWER WHEN DRIVING IS STILL THERE. THE VIN NUMBER IS [XXX],.THANKS FOR YOUR ASSISTANCE, I WAS SO HAPPY WITH THE PURCHASE THAT IF THIS ISSUE IS NOT RESOLVED.I MAY HAVE TO RETURN IT, DUE TO THE SAFETY CONCERN FOR MYSELF AND FAMILY.I HAVE ENCLOSED LINK ALSO WILL BE THERE AGAIN TOMORROW MORNING FOR THE SAME ISSUE. HTTP://WWW.YOUTUBE.COM/WATCH?V=PMJR62ZW_88. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2013 Nissan Pathfinder complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WHEN I AM ACCELERATING OR DRIVING AT LOW SPEEDS THE CAR SHUDDERS. 'BEEN TO NISSAN TWICE NOW, IT STILL SHUDDERS EVEN THOUGH THEY REPROGRAMMED THE ECM AND REPLACED THE TORQUE CONVERTER AFTER REMOVING THE ENGINE. *TR
I PURCHASED MY 2013 NISSAN PATHFINDER, LESS THAN 6 MONTHS AGO. WE CURRENTLY HAVE 7100 MILES ON IT. WE HAVE NOT EVEN HAD OUR 2ND OIL CHANGE AND I HAVE ALREADY HAD IT IN THE SHOP 4 TIMES AND I HAVE TO TAKE IT IN TODAY FOR THE SAME ISSUE, DEALING WITH THE TRANSMISSION. AT ROUGHLY 1000 MILES, WE TOOK IT BACK TO THE DEALERSHIP IN KNOXVILLE TN DUE TO A STUTTERING WHEN COMING TO A STOP, PUTTING THE CAR IN PARK AND WHEN TAKING OFF FROM A STOP. WE WAS TOLD THIS WAS DUE TO THE NEW TRANSMISSION IN THE 2013 AND THE CAR WAS TRYING TO GET IN THE BEST GEAR FOR THE MOST EFFICIENT GAS MILEAGE. CAME TIME FOR OUR 1ST OIL CHANGE AT 3500 AND WE TOLD THEM TO CHECK THE STUTTER AGAIN AND WAS TOLD THAT IT WAS DUE TO THE TRANSMISSION, BUT THE COMPUTER WOULD CORRECT ITSELF. WE TOOK THE CAR BACK TO THE DEALER AT THE BEGINNING OF SEPT AND WAS GIVEN A RENTAL FOR 2 DAYS AND WAS TOLD THE PROBLEM WAS DUE TO THE TORQUE CONVERTER AND THEY WOULD REPLACE THE PART. THEY ALSO SAID THE FIXED THE AIRBAG RECALL AT THIS APPOINTMENT. AFTER 2 DAYS THE PART CAME IN AND THE VEHICLE WAS RETURNED IN 4 DAYS AFTER THE REPAIR. ON 9/26/13 THE VEHICLE WAS STILL STUTTERING WHEN I CAME TO A RED LIGHT ON A HILL. THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL AND THE CAR DID NOT MOVE, BUT THE ENGINE RPM MOVED. THEN THE CAR KICKED INTO GEAR AND MOVED. I CAME TO ANOTHER HILL AND THE VEHICLE WAS BARELY ABLE TO MAKE IT UP THE HILL. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN ON TODAY, 9/27/13 TO HAVE IT CHECKED AGAIN. I AM W
I BOUGHT THIS VEHICLE IN NOVEMBER 2012 BECAUSE I HAD HEARD ALL GREAT THINGS ABOUT NISSAN. THE FIRST WEEK OF OWNING THE VEHICLE I HAD ISSUES WITH THE DRIVER SIDE POWER WINDOW. IT WOULD EITHER GO DOWN EXTREMELY SLOWLY OR NOT AT ALL. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY "FIXED THE PROBLEM". THE WINDOW IS STILL VERY SLOW BUT BETTER THAN IT WAS. A COUPLE WEEKS LATER, THE PASSENGER AIR BAG LIGHT STARTED GOING ON AND OFF ALL THE TIME. IT DIDN'T MATTER IF THERE WAS A PERSON IN THE SEAT OR NOT. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY "FIXED THE PROBLEM". IT STILL GOES ON ONCE IN A WHILE BUT VERY RARELY. BIGGEST PROBLEM, SINCE I BOUGHT THE VEHICLE IT HAS BEEN SHUDDERING (ALMOST LIKE GOING OVER A RUMBLE STRIP) WHEN I AM DRIVING LOW SPEEDS. (AROUND 20 MPH) I DROPPED THE VEHICLE OFF AT THE DEALERSHIP THIS MORNING AND THEY TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THEY WILL EITHER NEED TO DO A SOFTWARE UPDATE OR POSSIBLY GIVE ME A NEW TRANSMISSION. I AM NOT HAPPY!! WHEN YOU SPEND $35,000 ON A VEHICLE YOU DO NOT EXPECT ALL OF THESE PROBLEMS. I WILL NEVER BUY ANOTHER NISSAN. *TR
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND DECELERATING, THE BRAKES FAILED WHEN ENGAGED. THE CONTACT WAS ABLE TO SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,312.
THE CAR STARTED TO VIBRATE AND SURGE . IT MAKES LOUD BANG NOISES AT THE FRONT OF THE CAR. IT FEELS LIKE ITS LOOSING POWER AND ITS HARD TO PICK UP. IT HAS DONE THIS WHILE APPROACHING TO A CAR OR SLOWING DOWN. I TOOK IT TO THE DEALER AND THEY REPROGRAM THE COMPUTER BUT STILL DOING THE SAME PROBLEM OVER AND OVER. *JS
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
THE VEHICLE WOULD SHUDDER AND SHAKE VIOLENTLY AT LOW SPEEDS - 17 TO 25 MPH. I WAS CONCERNED THAT IT WOULD DAMAGE THE VEHICLE AND CAUSE MOTOR MOUNTS AND OTHER PARTS TO SHAKE LOOSE. I TOOK THE VEHICLE TO A DEALERSHIP IN SALISBURY, MD WHILE I WAS ON VACATION AND THEY SAID THEY COULD NOT DUPLICATE THE CONDITION. THEY SENT ME ON MY WAY WITH NO CORRECTIVE MEASURES. (YET IT DID IT ALL THE WAY HOME) UPON RETURNING HOME I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY WERE MUCH MORE SUPPORTIVE AND STATED THEY WERE AWARE OF THE PROBLEM WITH 2013 PATHFINDERS AND IT WOULD NEED A NEW TORQUE CONVERTER AND BE REPROGRAMMED. I LEFT THE CAR WITH THEM FOR OVER A WEEK AND THEY MADE THE REPAIRS. THEY STATED THEY DID NOT KNOW IF IT WOULD CORRECT THE PROBLEM. UPON GETTING THE CAR BACK IT NO LONGER SHOOK AND VIBRATED AT LOW SPEEDS BUT INSTEAD IT THEN SHOOK AND VIBRATED VIOLENTLY AT MID SPEEDS (40 TO 50 MPH). I RETURNED IT TO THE DEALERSHIP AND THEY DETERMINED IT NEEDED A WHOLE NEW TRANSMISSION. THEY KEPT IT 10 DAYS...REPLACED THE TRANSMISSION. I PICKED IT UP 9/20/13. WHEN I DROVE IT HOME IT WOULD NOT GO INTO GEAR. I HAD TO SHIFT IT SEVERAL TIMES TO GET IT TO MOVE OUT OF NEUTRAL AND FINALLY IT TOOK HOLD. THE FOLLOWING DAY IT WOULD NOT GO INTO REVERSE. I WAS ABLE TO GET IT TO CONNECT AFTER SEVERAL ATTEMPTS AND DROVE IT STRAIGHT BACK TO THE DEALERSHIP. I AM BACK IN A RENTAL AND HAVE NO IDEA WHAT IS GOING ON WITH MY VEHICLE. PERHAPS THE VIOLENT SHAKING IS WHAT IS CAUSING THE TRANSMISSION
I NOTICED THE VEHICLE WOULD START SPUTTERING OR SHUTTERING LIKE ITS LOOSING POWER AND THE TRANSMISSION OR ENGINE WOULD SHAKE WHILE ITS SPUTTERING. I TOOK IT TO DAN MULLINS NISSAN HERE IN LAWTON, OK AND I WAS TOLD THAT IT WAS NORMAL NOW IT IS DOING IT MORE OFTEN. *TR
PURCHASED A NEW 2013 PATHFINDER IN NOVEMBER OF 2012. WE EXPERIENCED THE PROBLEM REPORTED PER THE AIR BAG RECALL. WE HAD THE RECALL PERFORMED. SUBSEQUENT TO THE RECALL REPAIRS, WE HAVE ON MULTIPLE OCCASIONS HAD THE AIRBAG OFF LIGHT ILLUMINATE WITH AN ADULT IN THE PASSENGER SEAT. THE PROBLEM IS INTERMITTENT. WE TOOK THE VEHICLE TO A DEALER. HE WAS UNABLE TO DUPLICATE THE PROBLEM AND UNWILLING TO PURSUE A REPAIR. HE CALLED NISSAN TECH SUPPORT AND PRINTED INFORMATION TO INSTRUCT US ON HOW THE SYSTEM OPERATES AND ON HOW TO SIT CORRECTLY IN THE SEAT. WE HAVE DRIVEN FOR MANY YEARS AND ARE AWARE OF HOW SEATS WORK. WE CALLED NISSAN TO ESCALATE THE ISSUE. CLEARLY, BASED ON OUR EXPERIENCE AND THE MULTIPLE COMPLAINTS ON THE NHTSA SITE, NISSAN HAS FAILED TO ADDRESS THIS SAFETY ISSUE. *TR
AS I EASED OFF THE ACCELERATOR AND COASTED THROUGH A TURN, THE AUTOMOBILE JERKED FOR APPROXIMATELY 5 TO 10 SECONDS AND THEN RETURNED TO NORMAL. THIS HAS HAPPENED ON THREE OCCASIONS. MOST RECENTLY, ON SEPTEMBER 2ND, IN ROUTE HOME ( EXITING A CAMPSITE) OUR AUTOMOBILE JERKED AS I TOWED OUR A-LINER CAMPER OF APPROXIMATELY 1400 LBS. AGAIN, MY SPEED WAS UNDER 20 MPH. OUR AUTOMOBILE WAS TAKEN IN ONCE FOR THIS ISSUE; HOWEVER, SERVICE DEPARTMENT FOUND NO ISSUES WITH THE TRANSMISSION. *JB
TRANSMISSION SHUDDERS AS IF RUNNING OVER THE RUMBLE STRIPS ON THE SIDE OF THE ROAD. LOSS OF POWER WHEN SHUDDERS AS WELL. TRANSMISSION WILL HAVE TO BE REPLACED. *TR
VEHICLE WAS AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I STARTED TO ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE LOST POWER AND STARTED TO SLOW DOWN TO A CRAWL EVEN WITH MY FOOT STILL ON THE GAS PEDAL. THE LOSS OF POWER LASTED 2-3 SECONDS AND THEN THE VEHICLE STARTED PICKING BACK UP AND DROVE NORMAL AGAIN. THIS INCIDENT HAPPENED TWICE IN ONE WEEK. TOOK THE VEHICLE TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE PROBLEM SO THEY RETURNED THE VEHICLE TO ME AND SAID THE VEHICLE HAS NO PROBLEMS. THIS IS A SAFETY ISSUE SINCE I COULD HAVE BEEN CROSSING AND INTERSECTION WITH ONCOMING CARS AND COULD HAVE BEEN IN AN ACCIDENT. *TR
PROBLEM 1: WE BOUGHT THE VEHICLE NEW IN JULY. AFTER ABOUT TWO WEEKS THE CAR BEGIN TO SHUDDER BETWEEN 15-20 MPH. IT FEELS LIKE WE ARE DRIVING OVER RUMBLE STRIPS. WE TOOK THE CAR TO THE NISSAN DEALER WHERE WE PURCHASED IT. THEY SAID THERE WAS A CAMPAIGN FOR THE PROBLEM AND WOULD ORDER A TORQUE CONVERTER. WE WERE TOLD IT WAS ON BACK ORDER. AFTER TWO AND HALF WEEKS THE PART WAS INSTALLED. THE DAY WE PICKED UP THE CAR IT STILL HAD THE SAME ISSUES.WE HAVE NOTIFIED THE DEALERSHIP OF THE CONTINUING PROBLEM. PROBLEM 2: THE FRONT PASSENGER SIDE AIRBAG GOES ON AND OFF RANDOMLY, TURNING OFF THE AIRBAG. WE TOLD THE DEALERSHIP WHEN WE BROUGHT IT IN FOR THE SHUDDERING. THEY SAID IT WAS A WEIGHT LIMIT ISSUE AND THE WAY WE SIT. WE TOLD THEM IT DOES IT FOR OUR SON WHO WEIGHS 90 POUNDS AND THAT WE SIT THE SAME WAY EVERY TIME. WE ALSO TOLD THEM IT DOES IT FOR ME OFF AND ON IN THE SAME DAY AND THAT OUR WEIGHT DOESN'T FLUCTUATE THAT MUCH IN THE SAME DAY. WE WERE TOLD IT TESTED FINE, SO IT WILL NOT NEED REPAIR. JUST THIS MORNING I GOT IN THE PASSENGER SIDE THE LIGHT WAS OFF, WE WENT INTO A STORE AND WHEN I GOT BACK IN THE CAR THE LIGHT WAS ON. I HAVE TOLD THE DEALERSHIP ABOUT THIS AGAIN TODAY. *TR
MY CAR STARTED MISSING LIKE IT WAS GOING INTO NEUTRAL AND RPM'S WENT UP TO 5 AND ENGINE WAS ROARING WHILE I WAS ON THE HIGHWAY GOING 65MPH. THE SUV LOST ALL POWER AND HAD TO COAST OVER TO SIDE OF HIGHWAY. RESTED THE SUV FOR 5-10 MINUTES THEN STARTED TO MOVE ALONG AND CAR WOULD ONLY GO BETWEEN 20-40 MPH WITH INTERMITTENT PERIODS OF LOSING ALL POWER JUST LIKE I WAS IN NEUTRAL. THIS IS A BRAND NEW VEHICLE ONLY TWO WEEKS OLD AND HAVING 666 MILES AT THE TIME OF INCIDENT. THE TRANSMISSION WAS DIAGNOSED WITH INTERNAL FAILURE OF TRANSMISSION BY THE NISSAN DEALERSHIP. *TR
AT SPEEDS VARYING FROM 16MPH TO 40MPH THE VEHICLE CAN HAVE A HORRIBLE SHAKE. ONE WAY TO DESCRIBE IT IS WHEN YOU RUN OVER RUMBLE STRIPS AT HIGHWAY SPEEDS. THE VEHICLE DID HAVE THE NISSAN TSB REPAIR PERFORMED WHICH INSTALLED A NEW TORQUE CONVERTER BUT THIS DID NOT FIX THE ISSUE. MY WIFE WILL DESCRIBE THE SHAKING SIMILAR TO WHEN THE ENGINE ON A MANUAL TRANSMISSION GETS TOO LOW AND THE CAR SHAKES. I HAVE NOT BEEN ABLE TO DETERMINE A PATTERN TO RECREATE THE PROBLEM BUT IT HAPPENS NEARLY EVERY DAY. I HAVE DONE MULTIPLE TEST DRIVES WITH NISSAN SERVICE PERSONNEL BUT WAS UNABLE TO "MAKE IT HAPPEN" WHEN THE PERSON WAS IN THE CAR. I WAS TOLD BY ONE SERVICE PERSONNEL THAT THEY SEE THIS COMPLAINT MOSTLY BY WOMEN BECAUSE MEN HAVE A TENDENCY TO BE MORE AGGRESSIVE WITH THE THROTTLE. SINCE THE SHAKING OCCURS AT LOW RPM'S AND WITHIN THAT SPEED RANGE, THE ONLY WAY I KNOW TO MAKE SURE IT DOESN'T HAPPEN IS TO MAKE SURE THE RPM'S RISE QUICKLY ABOVE 2,000-2,500 RPM. IT IS NOT SAFE TO BE COASTING THRU TOWN AT 25MPH THEN HAVE TO REV THE ENGINE JUST TO MAINTAIN SPEED... I ALSO DO NOTICE A LACK OF POWER OR "TRANSMISSION CONFUSION" WHEN THE SHAKING OCCURS. ONCE THE SHAKING STARTS, THE WAY TO STOP IT IS TO ACCELERATE OR LET OFF THE GAS. EITHER WAY THERE IS A LACK OF POWER, HESITATION AND ABILITY TO ACCELERATE! *TR
WHILE DRIVING AT AROUND 10 TO 15MPH WHILE TRYING TO STOP AT A RED LIGHT THE VEHICLE BRAKE PEDAL GOT HARD AND WOULD NOT STOP. AFTER APPLYING REALLY HARD PRESSURE ON BRAKE PEDAL ABS STARTED TO WORK AND MY CAR STOPPED INCHES BEFORE STRIKING ANOTHER VEHICLE THAT WAS STOPPED AT THE LIGHT. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND THAT EVERYTHING WAS FINE. I ESCALATED THE ISSUE TO NISSAN USA AND I AM CURRENTLY WAITING TO HEAR BACK FROM THEM. CAR IS CURRENTLY STILL SITTING AT DEALERSHIP AS I FEEL UNSAFE IN DRIVING IT. *TR
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED AND JERKED WHEN ACCELERATING OR DECELERATING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TORQUE CONVERTER. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 4,000.
SEVERAL TIMES AND NOTICED THAT THE TRANSMISSION DOES NOT ENGAGE AND THE CAR LOSES SPEED. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT BECAUSE IS A CVT TRANSMISSION WAS NORMAL. BUT THE CAR IS STILL DOING THE SAME. *TR
VEHICLE SHUDDERING. MY 2013 PATHFINDER HAS HAD TRANSMISSION SHUDDERING FOR THE PAST 4 MONTHS WITH NO RESOLUTION. I HAVE MADE 4 TRIPS (FOR THE SAME COMPLAINT) WITH THE FOLLOWING RESULTS. 1) NISSAN KNOWS OF THE PROBLEM, WILL BE NOTIFIED WHEN A SOLUTION IS FOUND, LAST WEEK OF MAY 2013 2) UNABLE TO FIND ISSUE JUNE 2013 3) MADE A CALL TO NISSAN CUSTOMER SERVICE AND A NEW VISIT WAS SCHEDULED, ON THIRD VISIT THE PROBLEM WAS DUPLICATED BUT WAS TOLD TO WAIT RESULTS ON CURRENT VEHICLES HAVING HAD THEIR TORQUE CONVERTER AND TRANSMISSIONS BEING CHANGED. 4) ON THE 4TH VISIT 9/7/2013 (DUE TO A NEW METAL STRESS NOISE COMING FROM VEHICLE AT LOW SPEEDS) AFTER DUPLICATING THE ISSUE WAS TOLD THAT THE NOISE IS ALSO COMING FROM THE TRANSMISSION ASSEMBLY AND THAT DEALER IS WAITING FOR FIX FROM NISSAN. ORIGINALLY THE ONLY SOLUTION WAS OFFERED TO "PUSH THE GAS PEDAL" TO GET OUT OF THE SHUDDERING. AS A DRIVER YOU'RE NOT ALWAYS ABLE TO JUST PUSH THE GAS PEDAL, SPECIALLY AT THE SPEEDS THAT THIS ISSUE HAPPENS, AS YOU MAY HAVE ANOTHER VEHICLE IN FRONT OF YOU... AND OTHER VEHICLES BEHIND YOU MAY JUST INCREASE THEIR SPEED BELIEVING YOU'RE DOING THE SAME AND MAY, AS A RESULT, REAR END YOU, BECAUSE YOUR VEHICLE IS SLOWING DOWN INSTEAD OF SPEEDING UP. ANOTHER MAJOR SAFETY CONCERN IS THE BREAKING DOWN OF A TRANSMISSION, SPECIALLY DURING COLD WINTER MONTHS AND SINCE A FIX IS NOT YET AVAILABLE MAKES FOR A POTENTIAL ACCIDENT WAITING TO HAPPEN. NISSAN DOES ALSO SAY "THEY DON'T DEAL WITH LEMON LAWS" AND TO OTHER CU
EXPERIENCING SHUDDERING UPON SLOW ACCELERATIONS. FEELS LIKE DRIVING OVER RUMBLE STRIPS. BROUGHT TO DEALER WHO WAS UNABLE TO REPLICATE THE PROBLEM, THUS NO ACTION WAS TAKEN BY DEALER.
ON JUNE 15, 2013 MY VEHICLE BEGAN SHAKING WHILE I WAS DRIVING IT. I TOOK IN INTO THE DEALERSHIP THAT DAY. THEY SAID THERE WAS A RECALL ON THE TORQUE CONVERTER SO THEY REPLACED IT. THEY CALLED ME 2 WEEKS LATER TO COME GET MY VEHICLE. WITHIN THE FIRST DAY HAVING IT BACK IT WAS SHACKING EVEN WORSE LIKE IT WAS GOING TO CUT OFF. IT SCARED ME. I CALLED DEALERSHIP AGAIN THEY CAME AND PICKED UP THE VEHICLE. AFTER THE DEALERSHIP HAD MY VEHICLE FOR SEVERAL WEEKS THEY TOLD ME THEY HAD TO REPLACE THE TRANSMISSION. THE 2013 NISSAN PATHFINDER'S WERE REPORTING ISSUES WITH THEM AND I WAS TOLD I WASN'T THE ONLY OWNER GOING THROUGH THIS PROBLEM. I SHOULD CALL THE CORPORATE NISSAN OFFICE AND START A CLAIM. I DID SO THAT DAY. I GOT A CALL SAYING MY CAR WAS READY AND THEY WOULD DROP IT OFF TO ME. AFTER TWO DAYS OF HAVING MY VEHICLE I HAD PROBLEM'S ONCE AGAIN. I WAS DRIVING UP ONTO MY DRIVEWAY AND THERE WAS A INCLINE. MY ENGINE MADE THE NOISE LIKE IT WAS REARING UP I TRIED IT 3 TIMES PUSHING DOWN ON THE GAS PEDAL AND STILL NOTHING. SO, I PUT IT IN PARK AND CALLED THE DEALERSHIP THE NEXT BUSINESS DAY, THEY TEST DROVE IT AND FOUND NO PROBLEM'S WITH IT. MEANWHILE I HAD A OPEN CASE WITH NISSAN TO TRY AND BUY BACK MY VEHICLE BECAUSE I DIDN'T FEEL SAFE IN IT WITH MY 3 CHILDREN. I HEARD BACK A COUPLE DAYS AGO THAT MY REQUEST HAD BEEN DENIED. THEY HAVE OFFERED ME 2 MORE YEARS EXTENSION ON MY TRANSMISSION WARRANTY. I AM EXTREMELY DISSATISFIED. THIS WILL BE MY 3RD NISSAN OWNING AND THIS IS THE FIRST PROBLEM
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH AND MAKING A LEFT TURN, THE VEHICLE BECAME HESITANT WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *JB
I WAS AT A STOP LEAVING AN APARTMENT COMPLEX. I ENTERED A BUSY ROAD AND WHEN I PRESSED THE ACCELERATOR, THE RPM'S ROSE BUT THE VEHICLE WOULD NOT ACCELERATE. I HAD TO TAKE MY FOOT OFF THE GAS AND THEN HIT THE GAS AGAIN BEFORE IT STARTED TO PICK-UP SPEED. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. *JB
THE CAR STARTED TO VIBRATE AND SURGE AND LOUD BANG NOISES AT THE FRONT THE CAR IT FEELS LIKE ITS LOOSING POWER AND ITS HARD TO PICK UP, HAS DONE THIS WHILE APPROACHING A RED LIGHT OR SLOWING DOWN. *JB
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE VIBRATED AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO ADVISED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
I GOT A RECALL PAPER FOR THE PASSENGER AIR BAG SENSOR, WHEN I TOOK IT IN TO GET IT FIXED THEY TESTED IT AND SAID IT WAS FINE. THE LIGHT STILL COMES ON WITH NO ONE IN THE SEAT. THEN THE FUEL GAUGE WHERE IT TELLS YOU HOW MANY MILES TILL EMPTY SHOWED NOTHING BUT 3 LINES FOR 2 DAYS AND I WAS TOLD THAT THIS IN NOT AN ISSUE FOR THIS YEAR AND NOTHING WAS DONE. NOW THE BRAKES WILL GO TO THE FLOOR MORE WHEN BEING PRESSED AND THE VEHICLE WILL START ROLLING SO YOU HAVE TO PUSH HARDER ON THE BRAKES. JUST YESTERDAY THE MILEAGE THAT IS SUPPOSE TO BE MOVING WHILE DRIVING TO SHOW HOW MANY MPG YOU ARE GETTING WENT ALL THE WAY UP AND STAYED THERE THE WHOLE TIME I DROVE. THERE IS NO WAY I WAS GETTING LIKE 50 MILES PER GALLON GOING 45MPH. I TRY TO GET MY VEHICLE IN TO THE NISSAN DEALER WHERE I GOT IT FROM IN LAS CRUCES, NM AND I KEEP NOT GETTING ANSWERS OR MORE EXCUSED OF WHAT IS NOT WRONG WITH MY VEHICLE. HOW DO THEY KNOW THEY ARE NOT DRIVING IT? I AM VERY UNHAPPY AND WILL BE CHANGING VEHICLES SOON! *JS
THE HOOD OF THE 2013 NISSAN PATHFINDER SHAKES/VIBRATES WHEN DRIVING AT HIGH SPEEDS. THE VEHICLE WAS WORKED ON AT TWO DIFFERENT NISSAN DEALERSHIPS AND THE PROBLEM WAS NOT CORRECTED. THE SERVICE DEPARTMENTS ATTEMPTED TO ADJUST THE BUMPERS UNDER THE HOOD, BUT THIS DID NOT STOP THE SHAKING WHILE DRIVING AT HIGH SPEEDS. THE SERVICE MANAGER AND NISSAN CORPORATE SAY THEY HAVE SPOKEN TO THEIR TECH LINE WHICH HAS NO OTHER RECOMMENDATIONS FOR CORRECTIONS, SO AS IT STANDS I AM STUCK WITH A HOOD THAT SHAKES. I SEE THIS AS A SAFETY CONCERN AS I FEEL THE HOOD SHOULD BE SECURE ESPECIALLY WHEN DRIVEN AT 65-70 MPH. I HAVE NEVER OWNED A VEHICLE THAT HAS A HOOD THAT SHAKES AND I WOULD LIKE TO BE CONFIDENT THAT THE HOOD OF THIS VEHICLE IS SECURELY PLACED AND DOES NOT MOVE WHEN BEING DRIVEN. *JS
BOUGHT THIS VEHICLE FEW MONTHS AGO AND THE POWER WINDOW IS NOT WORKING *JS
VEHICLE SHAKING/SHUDDERING WHILE DRIVING. SEEMED LIKE THE VEHICLE IS LOOSING POWER AND NOT RESPONDING TO CONTROLS. TACHOMETER AND SPEEDOMETER GAUGE ALSO SHAKE/JITTER. *JS
1. FRONT END SHUTTERS DUE TO CVT TRANSMISSION PROBLEM, NISSAN META REPLACED TRANSMISSION TORQUE CONVERTOR BUT THAT DID NOT FIXED PROBLEM. 2. BOTH REAR TAIL GATE DECALS WERE PUT ON AT A SLIGHT ANGLE. META NISSAN REPLACED THEM BOTH, THE NISSAN DECAL AND THE PATHFINDER WORDING. 3. THEN TOP ROOF PLASTIC MOLDING RUBBER GROMMET CAME LOOSE. THE NISSAN DEALER ORDERED PARTS, BUT SINCE THEY WERE ON SHORTAGE THEY HAVE NOT COME IN YET. 4. MPG AND MPH DISPLAY IS OFF. FROM MY POINT OF VIEW IT LOOKS LIKE A SOFTWARE ISSUE WITH PROGRAM. MPH SHOULD CHANGE DYNAMICALLY AS SPEED OF VEHICLE CHANGE. THAT IS NOT THE CASE ON THIS CAR. 5. FRONT DOORS ARE INCREDIBLY HEAVY, WHY? WHEN THE DOORS ARE HALF THE WAY OPEN THEY IMMEDIATELY SHUT AND CANNOT STAY OPEN. OFTEN THE DOORS SHUT WHILE WE ARE TRYING TO GET IN THE VEHICLE. 6. PASSENGER SEAT AIR BAG SENSOR STAYS ONE WHEN SOMEONE IN SEAT. 7. FRONT BRAKE NOISE.
I PURCHASED MY 2013 NISSAN PATHFINDER BRAND NEW ON NOVEMBER 13TH, 2012. THE DAY AFTER PURCHASING THE VEHICLE, THE PASSENGER AIRBAG LIGHT CAME ON, EVEN THOUGH THE PERSON SITTING IN THE SEAT (5'9, 175LBS) WAS SITTING IN THE SEAT "PROPERLY". I BROUGHT THE CAR BACK TO THE DEALER AND WAS TOLD THE PERSON WASN'T SITTING IN THE SEAT CORRECTLY. AS SOON AS I LEFT THE DEALERSHIP, NOT EVEN A MILE AWAY, THE LIGHT CAME BACK ON WITHOUT ANYONE EVEN IN THE SEAT. I HAVE BEEN BACK TO MY DEALER AT LEAST 8 TIMES, I HAVE HAD THE SCALE CALIBRATED, A NEW SEAT PUT IN, THE RECALL FIXED, AND IT'S STILL COMING ON. MY DEALER RECOMMEND THAT IF THE LIGHT COMES ON WHILE DRIVING I SHOULD JUST PULL OVER ON THE SIDE OF THE ROAD, TURN THE CAR OFF, AND THEN RESTART IT. MOST RECENTLY I HAD THE CAR IN FOR REPAIR ON JULY 25TH, AND ON AUGUST 22ND, THE LIGHT CAME BACK ON. I HAVE BEEN WITHOUT MY BRAND NEW CAR FOR AT LEAST 2 WEEKS IN THE TIME THAT I HAVE OWNED IT FOR THEM TO "REPAIR IT". *TR
2013 NISSAN PATHFINDER: THE PABI LIGHT STAYS ON WHILE A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THE LIGHT STAYS ON AS THE INDIVIDUAL SITS' IN THE CORRECT POSITION AS THE OWNER MANUAL'S STATES. THE LIGHT ALSO STAYS ON WHILE NO ONE IS SITTING IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS PURCHASED ON FEBRUARY 18, 2013 (NEW). THE VEHICLE HAS BEEN IN 7 TIMES FOR THE SAME REPAIR. THE HAVE REPLACED THE SENSORS, THE SEAT AND THE PROBLEMS STILL OCCURS. *TR
THE CAR STARED TO SHUTTER LIKE DRIVING OVER RUMBLE STRIPS, AND LOST OF POWER. I HAVE TAKEN IT TO THE DEALER TWICE AND YOU KNOW WHAT THEY SAID CAN'T REPRODUCE IT. I HATE TAKEN CAR BACK TO THE DEALER THEY NEVER FIX ANYTHING. PLEASE HELP!!!!! *TR
MY VEHICLE HAS PERSISTENT SQUEAK COMING FROM SECOND ROW SEAT. I TOOK IT TO THE DEALER, THEY ACKNOWLEDGE THE ISSUE AND FIXED IT. THE FIX LASTED ONLY FOR 2 DAYS. ANNOYING SQUEAK IS BACK AGAIN. I WENT BACK TO THE OLYMPIA WA NISSAN DEALER 3 TIMES ABOUT THE SQUEAK ISSUE. FINALLY THEY REPLACE THE PLASTIC MOLDING BELOW THE SEAT, IT LASTED FOR 1 DAY. NOW THE SQUEAK PROBLEM IS BACK AGAIN. THE VEHICLE IS ONLY 2 MONTHS OLD HAS ONLY 3500 MILES. NOT SURE WHAT DO NOW ? *TR
PURCHASED A NEW 2013 NISSAN PATHFINDER AND IMMEDIATELY ON THE DRIVE HOME NOTICED AN ISSUE WITH THE PASSENGER SIDE AIRBAG. 1) THE PASSENGER SIDE AIRBAG "OFF" LIGHT STAYS LIT WHEN AN INDIVIDUAL IS IN THE PASSENGER SIDE FOR THE DURATION OF THE RIDE. 2) THE SUPPLEMENTAL AIRBAG WARNING LIGHT ON DASHBOARD STAYS FLASHING FOR THE DURATION OF THE RIDE. TOOK TO THE DEALERSHIP IN NORTH HAVEN, CT WHERE WE PURCHASED. THEIR DIAGNOSIS WAS THAT WE DID NOT ENTER THE CAR PROPERLY. WE NEEDED TO BOTH ENTER THE CAR, FASTEN OUR SEATBELTS, THEN TURN ON THE CAR FOR THE PASSENGER SIDE AIRBAG TO BE FUNCTIONAL. ENTERING THE VEHICLE AS ADVISED BY THE SERVICE TECHNICIAN DID IN FACT ALLOW THE PASSENGER AIRBAG "OFF" LIGHT TO BE TURNED OFF AND THE FLASHING WARNING ON THE DASHBOARD TO DISAPPEAR. I VIEW THIS AS A HUGE SAFETY ISSUE. THE PURPOSE OF THE PASSENGER AIRBAG SENSOR IS FOR IT TO BE OPERATIONAL WHEN WEIGHT IS APPLIED TO THE PASSENGER SEAT NOT FOR IT TO FUNCTION ONLY WHEN YOU FASTEN YOUR SEATBELT BEFORE STARTING THE VEHICLE. I SAID TO THE SERVICE MANAGER ?SO YOU ARE SAYING THAT THE PASSENGER AIRBAG WILL NOT OPERATE IF ANYONE ENTERS THE PASSENGER SIDE WHILE THE CAR IS RUNNING? WHAT ARE MOTHERS SUPPOSED TO DO WHEN THEY PICK UP THEIR CHILD IN AN IDLING VEHICLE?? HIS RESPONSE WAS ?I GUESS THEY WILL NEED TO PULL OVER TO THE SIDE OF THE ROAD, TURN THE CAR OFF, THEN TURN IT BACK ON FOR THE AIRBAG TO FUNCTION.? THE RECALL ON THE EARLY 2013 MODELS OF THE PATHFINDER SHOULD BE EXPANDED. THIS ISSUE NEEDS TO BE ADDR
THE PASSENGER AIRBAG LIGHT THAT INDICATES THE AIRBAG IS OFF FOR THE PASSENGER SIDE HAS COME ON OVER 4 TIMES NOW WITH BOTH MY WIFE WHO IS 5'6" ~160LB'S AND MY DAUGHTER 5'5" 90LB'S IN IT. IT CAME ON RANDOMLY ALL TIMES AND WENT OFF RANDOMLY. I TOOK IT TO THE DEALERSHIP WHO HAS STATED THAT IT DOES NOT FALL WITHIN THE VIN RANGE OF THE 2013 PATHFINDER RECALL FOR THIS SAME ISSUE. IT SEEMS THE PROBLEM IS MORE WIDESPREAD THEN NISSAN IS WILLING TO INDICATE. *TR
VEHICLE SHUDDERS (AS IF DRIVING OVER A RUMBLE STRIP) AT VARIOUS SPEEDS, BUT MOST NOTABLY WHEN SLOWLY ACCELERATING THROUGH APPROXIMATELY 40MPH. *TR
DRIVING FROM COCOA, FLORIDA TO VIRGINA, THE CAR KEPT JERKING. IT FELT LIKE WHEN THE ENGINE GOT HOT IT WAS JERKING MORE AND WORSE. BY THE TIME WE REACHED THE SOUTH OF THE BORDER (NORTH CAROLINA AND SOUTH CAROLINA) THE TRANSMISSION SHUT DOWN AND THE CAR COULDN'T MOVE (IN THE MIDDLE ON I-95). WE WERE LUCKY THERE WERE NO CARS BEHIND US OTHERWISE THERE WOULD BE A PILE OF CAR BEHIND US. *TR
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WOULD NOT ACTIVATE WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED. WHEN A 100 POUND PERSON OCCUPIED THE SEAT, THE AIR BAG WOULD NOT RECOGNIZE THE WEIGHT HOWEVER, THE AIR BAG WOULD RECOGNIZE THE WEIGHT OF A 140 POUND PERSON. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE UNDER NHTSA CAMPAIGN ID NUMBER:13V069000(AIR BAGS), BUT THE REPAIR DID NOT CORRECT THE PROBLEM. THE CONTACT SCHEDULED AN APPOINTMENT FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 4,866. UPDATE 4/7/14 VA THE CONSUMER BELIEVES THIS VEHICLE IS A LEMON IN ACCORDANCE TO THE MASSACHUSETTS CONSUMER PROTECTION ACT (MASSACHUSETTS GENERAL LAWS; C.90 SEC. 7N1/2). SINCE THE PURCHASE OF THE VEHICLE, IT HAS BEEN TAKEN TO THE DEALERSHIP FOR FAILURE A TOTAL OF 7 TIMES. THE VEHICLE HAS BEEN OUT OF SERVICE FOR REPAIRS FOR A TOTAL OF 45 BUSINESS DAYS. FAILURES ALSO INCLUDE REAR HATCH SCRAPED AGAINST THE BODY AND SPOILER CONTACTS THE ROOF WHEN OPENING/CLOSING, VEHICLE SHUDDERED AROUND 16 MILES PER HOUR, LOSS OF AIR FROM THE LEFT FRONT TIRE, DRIVER'S WINDOW WOULD NOT CLOSE, VEHICLE SHUDDERED BETWEEN 12 AND 20 MPH, AND THE CLIMATE CONTROL ON DRIVER'S SIDE NOT WORKING PROPERLY. UPDATED 04/9/2014 *JS
INTERMITTENT SHUDDERS AS IF I WAS DRIVING ON A RUMBLE STRIP AND LOSS OF POWER AFTER AN HOUR OF DRIVE. *TR
THE AIRBAG SENSOR INDICATOR HAS COME ON WITH AN ADULT OVER 150LBS IN THE PASSENGER SEAT. THIS HAS HAPPENED SEVERAL TIMES AND AT DIFFERENT SPEEDS. THE ADULT WAS SITTING CORRECTLY IN THE SEAT. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES. TOLD FIRST TIME THAT SINCE IT CAN'T BE DUPLICATED AT THE DEALERSHIP, THEY CAN'T DO ANYTHING. NEXT I WAS GIVEN A COPY OF THE OWNER'S MANUAL. LAST TIME, I TALKED WITH THE DEALERSHIP MANAGER AND HE TOLD ME THAT THE SENSOR WOULD BE REPLACED. THE DAY I WAS TO TAKE IT IN, I RECEIVED A CALL THAT IT NEEDED TO BE INSPECTED BY A NISSAN CERTIFIED TECHNICIAN. I LET HIM LOOK AT IT AND WAS TOLD THAT NOTHING SHOWED UP WRONG AND THE SENSOR WOULD NOT BE REPLACED AND GIVEN ANOTHER COPY OF THE OWNER'S MANUAL. THIS IS A SAFETY ISSUE. THE AIRBAG SHOULD NEVER TURN OFF WITH A AVERAGE SIZED ADULT IN THE SEAT. *TR
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,065. *TR
THE TRANSMISSION SEEMS TO SLIP OR STUTTER OR SHAKE AT LOW SPEEDS. WE NOTICE IT WHEN MAKING TURNS INTO PARKING LOTS OR STARTING OFF AT INTERSECTIONS OR ENTERING OR EXITING CLOVERLEAF LOOP RAMPS AT INTERSECTIONS. IT IS AN INTERMITTENT PROBLEM. SOMETIMES IT STUTTERS AND SHAKES HARDER THAN AT OTHER TIMES. WE FIRST NOTICED IT ONLY A COUPLE OF WEEKS AFTER WE BOUGHT IT. *TR
MY NISSAN PATHFINDER SUV LOSES POWER FROM 45HP TO 2HP IT IS AT THE NISSAN COMPANY AT THIS TIME 7/24/2013 WITH 347 MILES. *TR
PASSENGER SIDE AIR BAG LIGHT DOES NOT GO OFF (INDICATING AIR BAG IS NOT OPERATIONAL) WHEN WIFE SITS IN THE PASSENGER SEAT. HER WEIGHT AND HEIGHT IS ~115LBS AND 5'5". TAKEN TO DEALER 3 TIMES AND NOT ABLE TO FIX. THE DEALER CHECKED VIN AND THIS VEHICLE WAS NOT PART OF THE NISSAN RECALL. HOWEVER, THE VEHICLE WAS PURCHASED 1/9/2013 AND CLEARLY FALLS WITHIN THE MANUFACTURING DATE OF THE RECALL. I OR THE DEALER WERE NOT INFORMED. FIRST, NISSAN SHOULD EXPAND THE RECALL TO ENCOMPASS ALL AFFECTED VEHICLES AND SECOND NISSAN NEEDS TO FIGURE OUT WHAT IS CAUSING THE PROBLEM AFTER 3 ATTEMPTS FOR THE DEALER TO REPAIR. 1ST ATTEMPT: ZERO OUT SENSOR AND REPROGRAM. 2ND REPLACE SENSORS. 3RD INVESTIGATE PROBLEM WITH NISSAN TECH SERVICES AND THEY COULD NOT HELP. THIS IS A SAFETY ISSUE AND I DON'T HAVE A LOT OF CONFIDENCE THAT THE AIR BAG WOULD WORK WHEN THE LIGHT IS OUT. *TR
I WAS DRIVING AND HIT A CURB WITH THE 2 PASSENGER SIDE WHEELS SIMULTANEOUSLY AS I WAS COMING OUT OF A TURN. ONLY GOING 15-20 MPH. THE TIRES DIDN'T EVEN POP BUT ALL 3 SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE DIDN'T ROLL EITHER. THE CAR WAS COMPLETELY DRIVEABLE OTHER THAN THE AIRBAG PROBLEM. NISSAN CLAIMS THE AIRBAGS ACTED PROPERLY AFTER THEY REVIEWED THE DATA RECORDER BUT TO ME THIS IS A SERIOUS SAFETY CONCERN. NISSAN REIMBURSED ME FOR MY $1,000 INSURANCE DEDUCTIBLE WHICH TELLS ME THEY AGREE SOMETHING WAS WRONG EVEN THOUGH THEY DENY IT.
TRAVELING IN 30MPH ZONE. SLOWED AS I NEARED INTERSECTION. GOING 5 MPH. APPROXIMATELY 40 FEET FROM INTERSECTION PUT PRESSURE ON BRAKE TO STOP CAR. NO RESPONSE AND I ROLLED TO MIDDLE OF INTERSECTION. LUCKILY NO CARS IN FRONT OF ME OR IN INTERSECTION. *TR
ON JULY 10, 2013, WHILE DRIVING MY 2013 NISSAN PATHFINDER, I HEARD 'SOMETHING' RATTLE UNDER THE REAR OF THE TRUCK AND SAW 'SOMETHING BLACK' IN MY REAR-VIEW MIRROR FLY FROM UNDER THE TRUCK. APPROXIMATELY 25 MILES LATER WHEN I STOPPED AT A LOCAL SAVEMART, STORE EMPLOYEES CALLED OVER THE PA SYSTEM FOR THE OWNER OF A NEW PATHFINDER BECAUSE FUEL WAS LEAKING 'ALL OVER THE PARKING LOT'. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO CLEAN UP THE HAZMAT AND DIRECT TRAFFIC AWAY FROM MY TRUCK. A FIREMAN AMAZED ME WHEN HE STATED THAT MY PATHFINDER HAS A UNSHIELDED PLASTIC FUEL TANK THAT'S HELD UP BY TWO STRAPS. HE ALSO STATED THAT IT APPEARED TO HIM THAT ONE BROKE, BOUNCED OFF THE ROAD AND PUNCTURED THE TANK. AFTER HAVING IT TOWED TO THE DEALERSHIP, I WAS TOLD THAT NISSAN IS NOT RESPONSIBLE FOR WHAT HAPPENED AND I'LL HAVE TO PAY TO HAVE MY TRUCK FIXED. I AM NOT TAKING WHAT THE FIREMAN SAID AS A MECHANICAL FACT, HOWEVER, THE NISSAN SERVICE REP KEPT TELLING ME THAT THE HOLE IN THE TANK WAS MADE BY A SMALL OBJECT THAT WAS OBVIOUSLY RUN OVER AND FORCED INTO THE TANK. I FIND HIS STATEMENT TOTALLY UNACCEPTABLE. IT IS REASONABLE TO ASSUME THAT A SMALL OBJECT, NO MATTER THE DENSITY, SHOULD NOT HAVE BEEN ABLE TO PUNCTURE THE FUEL TANK... THAT'S WHY I DON'T FEEL SAFE DRIVING IT ANYMORE. I FEEL THE TANK PROBABLY WON'T HOLD UP IN A CRASH AND IT'S A GOOD CHANCE IT WILL GET PUNCTURED AGAIN DURING THE LIFE OF OWNERSHIP WITH ME... I HOPE NISSAN WILL QUICKLY REALIZE THE NEED TO INITIATE A FACTORY RECALL
VEHICLE IS RUMBLING OR SHAKING AT SLOW SPEED. IT HAD HAPPENED A FEW TIMES BEFORE BUT SEEMS TO GET WORSE RECENTLY AND WAS VERY NOTICEABLE WHEN I WAS DRIVING UP/DOWN AT THE AIRPORT PARKING GARAGE AND HAVING TO MAINTAIN SLOW SPEED. IT ALSO HAPPENED FROM TIME TO TIME WHILE ON SLOW SPEED BUT HAPPENED MOST OF THE TIME WHILE MAKING TURNS. IT LAST A FEW SECONDS AND DURING THAT TIME IT WAS AS IF THE CAR WAS RIDING ON VERY ROUGH CONTINUOUS SURFACE (LIKE DRIVING ON THE WARNING STRIP TO SLOW SPEED AT THE TOLL BOOTHS). I JUST TOOK THE VEHICLE TO THE DEALER WHICH THE DESCRIPTION ON THE INVOICE SAID "CONFIRM VEHICLE SURGE AT 30/33 MPH PC1970 0.6 PERFORM TCM REPROGRAM AND VEHICLE ROAD TEST PROBLEM STEEL THERE. RESCHEDULE; NEED TO CALL TECH LINE". THE SERVICE ADVISER AT THE DEALER ASKED ME TO KEEP DRIVING IF THE PROBLEM IS STILL THERE AND IT IS. LESS THAN A MILE OUT OF THE DEALER, WHILE MAKING TURN AT THE TRAFFIC LIGHT, THE NOTICEABLE RUMBLING HAPPENED AGAIN. I AM RESCHEDULING THIS FOR SERVICE. I HOPE IT IS FIXED BEFORE OUR ROAD TRIP. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Nissan Pathfinder → · Every Pathfinder year → · How the figures are calculated →