FIRST PROBLEM WAS THE DRIVER SIDE VISOR WHICH KEPT FLOPPING DOWN CAUSING A HAZARD BLOCKING THE DRIVER'S VISION. SECOND PROBLEM HAPPEN LATER, THE DRIVER SEAT BROKE WHILE DRIVING, LEFT REAR BRACKET BROKE. CALL AND WROTE TO NISSAN CUSTOMER SERVICE AND WAS TOLD BOTH PROBLEMS WERE OUT OF WARRANTY AND THEY WOULD NOT HONOR MY CLAIM. THIS IS THE THIRD NISSAN THAT I HAVE OWNED, AND WILL NEVER BUY ANOTHER NISSAN PRODUCT. FOR A VEHICLE THAT HAS LESS THAN 100K MILES TO HAVE THESE PROBLEMS AND FOR NISSAN NOT TO COVER THE PROBLEM SHOWS A TRUE LACK OF CUSTOMER SERVICE. *TR
2007 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
PASSENGER SEAT OCCUPANT CONTROL UNIT FAILED AND AIRBAGS WILL NOT WORK IN CASE OF AN ACCIDENT. COST OF REPAIR IS $3950 AT 77.5K MILES. ON JUNE 30, 2014 WE NOTICED THE AIRBAG LIGHT FLASHING AND BROUGHT THE CAR TO MY REPAIR FACILITY PAYING $99 FOR DIAGNOSIS, WHO SAID THE PASSENGER SEAT WOULD NEED REPLACEMENT AND THEY RECOMMENDED WE WORK WITH NISSAN TO SEE IF THEY WOULD ASSIST THROUGH A RECALL OR OTHER MEANS DUE TO THE FACT THAT THE COST OF THE REPAIR IS HALF THE VALUE OF THE ENTIRE CAR WHICH ONLY HAS 77.5K MILES. I WENT TO ARLINGTON NISSAN AND PAID ANOTHER $120 FOR SAME DIAGNOSIS. I HAD AN OPEN TICKET WITH NISSAN ASKING THEM TO ESCALATE THE SITUATION TO RECEIVE FINANCIAL HELP IN GETTING THIS REPAIR DONE FOR THE SAFETY AND WELL BEING OF MY FAMILY AND KNOWING OTHER CARS HAVE BEEN RECALLED FOR THIS VERY SAME ISSUE. ON 7-9-2014 I WAS TOLD BY NISSAN SUPERVISOR (SUE) THE SAME THAT ALL OTHERS HAD TOLD ME, THEY UNFORTUNATELY CAN DO NOTHING TO ASSIST WITH THIS SITUATION EVEN THOUGH THEY EMPATHIZE. I HAVE HAD NUMEROUS REPAIR ISSUES WHEN THE CAR REACHED 5 YEARS AND THE COST OF REPAIRS FOR THIS CAR IS HORRENDOUS. (I.E. HEADLIGHT $200+, DRIVER SEAT $4000, ETC...) I INFORMED THEM THAT I WILL BE FILING A COMPLAINT, I WILL BE TELLING EVERYONE I KNOW MY BAD EXPERIENCES WITH NISSAN, AND THAT I WILL NEVER BE PURCHASING A NISSAN AGAIN. *TR
WHEN I ENTERED THE VEHICLE, THE BRACKET ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO ROCK AND TILT TO THE LEFT. AFTER RESEARCHING THE ISSUE ONLINE, IT APPEARS TO BE A RATHER COMMON OCCURRENCE FOR THIS MODEL YEAR. APPARENTLY NISSAN ISSUED A TSB ON THE PROBLEM, BUT DID NOT ISSUE A RECALL. IF THE DRIVER'S SEAT IS NOT SECURE, HOW EFFECTIVE CAN THE SAFETY BELT BE IN A CRASH? IT IS A REAL DANGER, AND SHOULD BE RECALLED. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAMING WAS CRACKED AND DETACHED FROM THE SEAT ALONG WITH A BOLT THAT WAS BROKEN ON THE FRAME. AS A RESULT, THE SEAT HAD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER THE TECHNICIAN DIAGNOSED THAT THE DRIVERS SEAT HINGE AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
MY VEHICLE HATCH BACK WILL NOT OPEN UNLESS I USE THE EMERGENCY LOCK WHICH IS LOCATED INSIDE THE VEHICLE. THIS CONCERNS ME BECAUSE IF THERE WAS AN EMERGENCY WHERE I WOULD NEED TO OPEN THE REAR HATCH FROM THE OUTSIDE I WOULDN'T BE ABLE TO. *TR
THE DRIVER SEAT HYDRAULIC MECHANISM BROKE AND THE SEAT DOES NOT MOVE FORWARD OR BACKWARD MAKING IT DANGEROUS FOR THE DRIVER THAT NEEDS TO ADJUST THE SEAT. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
I WAS DRIVING HOME AND I HEARD A LOUD POP AND MY DRIVERS SIDE SEAT FELL INTO THE DRIVERS SIDE DOOR AND I SWERVED INTO ONCOMING TRAFFIC. THANKFULLY, THERE WERE NO CARS THAT WERE CLOSE AND NO ACCIDENT OCCURRED. I CALLED THE DEALER IN MY TOWN AND FOUND OUT IT WAS GOING TO COST $1400.00 TO FIX THE ISSUE. I CALLED SALVAGE YARDS AND COULD ONLY FIND A SEAT IN A TOWN 4 HOURS AWAY SO IT WOULD COST EXTRA TO HAVE THE SEAT SHIPPED HERE ($300.00). IN MY RESEARCH I FOUND OUT IT HAS BEEN A COMMON PROBLEM AND DECIDED TO LOOK TO SEE IF THERE HAD BEEN A RECALL. I READ ALL OF THE COMPLAINTS ON THIS SAME ISSUE AND OTHERS FROM THIS PAGE AND DETERMINED TO TAKE IT TO A LOCAL WELDER AND HAVE THE FRAME WELDED BASED ON THE FACT THAT THE CHAIR WOULD BREAK AGAIN EVEN IF THE PART HAD BEEN REPLACED WITH A NEW OR USED PART. THE GUY AT THE SHOP TOLD ME THAT THE FRAME SUPPORTING THE SEAT WAS PAPER THIN. HE COULD FIX IT AND BEEF IT UP SO THAT THE PROBLEM WOULD NOT HAPPEN AGAIN. IT COST $159.00 TO FIX AND AT THIS TIME IT IS WORKING QUITE WELL. I AM SADDENED TO FIND OUT THAT NISSAN WILL NOT STAND BY THEIR PRODUCT AND FIX THIS ISSUE! I HAVE TOLD EVERYONE I KNOW SO THAT THEY COULD PASS ON THE INFORMATION TO FRIEND'S WHO HAVE NISSAN'S. I AM AFRAID TO CONTINUE TO DRIVE THIS CAR DUE TO THE OTHER ISSUES THESE CARS HAVE BASED ON SOME OF THE COMPLAINTS I HAVE READ ON THIS SITE. *TR
MY DRIVERS SIDE VISOR HAS STARTED FLOPPING DOWN INTO MY LINE OF VISION. WHETHER IT'S FORWARD TOWARD THE WINDSHIELD OR UP AGAINST THE ROOF'S INTERIOR. IT'S GOTTEN PROGRESSIVELY WORSE AND IS A SERIOUS CONCERN, ESPECIALLY WHEN MY 6'0 HUSBAND IS DRIVING. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR EXHAUST MANIFOLD HAD CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
THE DRIVER SIDE VISOR HAS BECOME LOOSE AND WILL FALL WHILE YOU ARE DRIVING. IT HAPPENS INTERMITTENTLY. THIS IS UNSAFE FOR DRIVERS TRAVELING ON THE HIGHWAY. OUR OTHER OPTION IS TO REMOVE IT, THEN YOU RISK THE SUN IN YOUR EYES DRIVING EAST/WEST. DEALERSHIP WANTS TO CHARGE OVER 400.00 TO REPLACE THIS ITEM. IT SHOULD BE VIEWED AS A SAFETY CONCERN. *TR
THE LEFT SIDE OF DRIVER'S SEAT IS COMPLETELY OF THE TRACK/FRAME CAUSING SEAT TO NOT BE SECURED AND ALSO CAUSING SEAT TO ROCK BACK AND FORTH. *TR
3 YEAR OLD CHILD WAS APPROPRIATELY BUCKLED INTO CAR SEAT IN THE BACK SEAT. SHE MANAGED TO REACH THE SEAT BELT AND PUT IT AROUND HER NECK. HER OLDER BROTHER NOTICED THIS AND STARTED YELLING AT MOTHER WHO WAS DRIVING. MOTHER PULLED OVER AND TRIED TO REMOVE THE SEAT BELT BUT IT HAD LOCKED. MOTHER FLAGGED DOWN PASSERBYS. FORTUNATELY, THIS OCCURRED ON A US MILITARY BASE OVERSEAS WHERE FIRST AID KITS ARE REQUIRED IN ALL VEHICLES INCLUDING TRAUMA SHEARS. THE TRAUMA SHEARS WERE USED TO CUT THE SEAT BELT AWAY FROM HER NECK. THE CHILD DID SUSTAIN BRUISING AND INJURIES TO BOTH THE FRONT AND BACK OF HER NECK, BUT NO LONG TERM PROBLEMS. THIS IS A PHYSICIAN WHO IS FILING THE REPORT AS I EVALUATED THE CHILD FOR HER INJURIES. *TR
TROUBLE ACCELERATING ACCOMPANIED BY LOUD SCREECHING NOISE, FOLLOWED BY LOUD CLUNKING. DIAGNOSED AS TRANSFER CASE SEVERELY CRACKED AT 79000 MILES. 2 NISSAN DEALERS AGREED THIS WAS A DEFECTIVE PART WITH HISTORY OF PROBLEMS, BUT NOT RECALLED, AND ONLY WARRANTEED TO 60,000 MILES. RIDICULOUS. ABOUT A 3300$ REPAIR. *JS
WHILE DRIVING THE DRIVER SEATS BRACKET BROKE. VERY UNSAFE. SEAT WOBBLED AND WHEN COMING TO A STOP THE SEAT WENT FORWARD. THIS IS INSANE FOR S SEAT TO JUST SNAP WHILE DRIVING ON THE HIGHWAY. AT 65000 MILES A SEAT SHOULD NOT JUST BRAKE LIKE THIS DID AND WHEN I BROUGHT IT TO THE DEALER THEY REFUSED TO FIX BECAUSE THE WARRANTY ON THE CAR WAS EXPIRED OVER MILEAGE. THIS SHOULD BE A NISSAN RECALL WITH ALL THE COMPLAINTS THEY HAVE WITH THE SAME ISSUE. TO FIX THIS SEAT WAS 1,000.00. SHAME ON YOU NISSAN. *TR
1. THIS IS SAFETY HAZARD AND MY BIGGEST CONCERN DRIVER SEAT, LEFT BRACKET BROKE. I WAS TOLD BY NISSAN DEALER THIS IS COMMON PROBLEM BUT NOT COVERED BY MY PLATINUM EXTENDED WARRANTY WHICH I PURCHASED AT TEAM NISSAN IN OXNARD, CA I WAS ALSO TOLD THE ENTIRE SEAT NEEDS TO BE REPLACED TO FIX THIS PROBLEM. I HAVE SEEN ONLINE THAT MANY PEOPLE HAVE HAD THE SAME PART BREAK. I WOULD HATE TO THINK ABOUT HOW THIS SEAT MIGHT BREAK COMPLETELY LOOSE IN A CRASH CAUSING THE DRIVER TO BE PROPELLED OUT THE FRONT WINDSHIELD & POSSIBLY KILLED. NISSAN NEEDS TO RECALL & FIX THIS PART! 2. PASSENGER FRONT WINDOW GOES UP & DOWN RANDOMLY. .I HAVE TO KEEP THE WINDOWS LOCKED SO IT DOESN'T GO DOWN MAKING MY CAR VULNERABLE FOR THEFT BECAUSE MORE THAN A FEW TIMES I CAME OUT IN THE MORNING TO FIND IT DOWN. ALSO, WHEN TRYING TO PUT IT UP, ONCE IT CLOSES IT THEN ROLLS RIGHT BACK DOWN. 3. ELECTRIC DOOR LOCKS SOMETIMES DON'T ALL LOCK WITH KEY FOB. USUALLY DRIVER DOOR & SOMETIMES OTHER DOORS DON'T LOCK WHEN USING KEY FOB. I HAVE TO CHECK ALL FOUR DOORS EVERY TIME I LOCK THE CAR. *TR
WHILE DRIVING ON FOUR LANE BLVD THE ENGINE SUDDEN CUT OFF AT A MAJOR INTERSECTION. I WAS LUCKY NOT TO BE HIT BY TRUCK BEHIND ME, I HAD NO PRIOR WARNING NO ENGINE LIGHT, ROUGH IDLE ETC. THE 2007 NISSAN MURANO SUDDEN ENGINE CUT OFF NEED TO BE INVESTIGATE BECAUSE THIS COULD HAVE BEEN A FATALITY. *TR
WHILE DRIVING THE DRIVER SEAT REAR SEAT LIFTER BRACKET, PART 87473-CA00A BROKE. THE PART HAS BEEN REDESIGNED AND IS NOW PART 87473CA01A. WHILE THE PART WAS BROKE THE SEAT HAD A LOT OF MOVEMENT AND TILTED TOWARD THE DRIVER DOOR. IT COST $579.48 TO REPAIR. *TR
MY DRIVER SEAT HAS BROKEN TO THE POINT WHERE IT ROCKS BACK AND TILTS FORWARD. IT LOOKS LIKE THE REAR/LEFT SIDE BRACKET THAT HOLDS THE SEAT TO THE FLOOR HAS BROKE. THE SEAT WILL RANDOMLY SHIFT AROUND WHILE DRIVING. I FEEL THE SEAT WOULD NOT HOLD ME PROPERLY IN A ACCIDENT. *TR
BROUGHT MY NISSAN MURANO FOR WATER LEAK IN THE BODY SEAL, THE CAR WAS DELIVERED TO ME WITH A BROKEN FRONT DRIVERS SEAT. THE DEALERSHIP DENIES BREAKING IT AND I DIDN'T GIVE IT TO THEM THAT WAY. I AM BEING TOLD IT IS A COMMON PROBLEM WITH THE YEAR MODEL AND THAT NISSAN IS AWARE AND WILL NOT RECALL. I AM CONSIDERING LEGAL ADVICE. *TR
WHILE DRIVING ON THE HIGHWAY I NOTICED THE BRAKE WARNING LIGHT AND BATTERY WARNING LIGHT CAME ON. I PROCEEDED TO DRIVE FOR ABOUT 15MINUTES AND ALL OF A SUDDEN THE ENGINE CUT OFF AND ALL POWER WAS LOST, NO IGNITION POWER NO POWER STEERING. GOOD THING I WAS NOT IN THE CENTER LANE OR I WOULD HAVE BEEN HIT FROM BEHIND WITH MY CHILD IN THE CAR. I SEE THERE HAS BEEN A SIMILAR RECALL# 36089 ON THE 2004 NISSAN MURANO. THE 2007 NISSAN MURANO SHOULD ALSO BE LOOKED INTO BECAUSE THIS COULD EASILY BECOME A FATALITY ISSUE! *TT
THE OIL PAN IS SO CORRODED THAT THE OIL BLEEDS THROUGH THE BOTTOM OF THE OIL PAN. THERE IS AN ENAMEL OR POWDER TYPE COATING ON THE OIL PAN THAT IS GONE. IT'S ONLY 7 YEARS OLD AND SHOULD NOT HAPPEN WITH THE VEHICLE BEING AS NEW AS IT IS. OIL PAN SHOULD BE A STURDY PART OF YOUR CAR AS IT ON THE BOTTOM OF THE ENGINE AND HOLDS CRITICAL FLUIDS. THIS TYPE OF LEAK COULD BE A FIRE SAFETY ISSUE. *JS
WAS DRIVING ON HIGHWAY WHEN THE DRIVERS SEAT FELL BACK TOWARD DOOR. SEAT WAS NOT STABLE AND ROCKED WHILE DRIVING. BROUGHT CAR IN AND WAS TOLD THE LEFT FRONT SEAT TRACK WAS BROKEN AND NEEDED TO BE REPLACED. *TR
BRACKET HOLDING SEAT BROKE. I DID NOT LOSE CONTROL OF THE CAR, BUT IT DID STARTLE ME. UPON DOING SOME RESEARCH, THERE IS AN ISSUE WITH 2003-2008 MURANOS AND THE SEAT BRACKET. THE MANUFACTURER HAS THEIR HEAD IN THE SAND ON THIS. THERE WILL BE ACCIDENT / LOSS OF CONTROL AT SOME POINT. *TR
NOTICED LEAK ON DRIVEWAY CEMENT. INVESTIGATED FOUND PS FLUID LOW. REFILLED AND CONTINUED TO LEAK. BEING REPAIRED AS WE WRITE AT MY COST. SHOULD BE RECALL AS I HAVE READ MANY REPORTS OF THIS HAPPENING. *TR
TL - THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER'S SEAT FRACTURED OFF THE TRACK CAUSING THE SEAT TO WOBBLE BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000. KMJ
I WAS DRIVING AND THE LEFT SIDE SUPPORT ON MY SEAT JUST BROKE, CAUSING ME TO BE OFF BALANCE, AND I ALMOST LOST CONTROL OF THE VEHICLE. THIS IS A MAJOR SAFETY ISSUE AS SOMEONE SITTING IN A ROCKING CHAIR ISN'T ABLE TO PROPERLY MANEUVER THE STEERING WHEEL, SINCE THEY PULL ON THE WHEEL FOR STABILITY WHEN THE CHAIR SUPPORT BREAKS. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED WHILE PARKED, THE FRONT DRIVER'S SIDE SEAT PARTIALLY DETACHED FROM THE FRAME WHEN THE SEAT WAS OCCUPIED. ALSO, WHENEVER DRIVING THE SEAT WOULD BEGAN TO ROCK IN A BACKWARD AND FORWARD MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE SERVICE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
DRIVER SIDE VISOR WILL NOT STAY UP, BLINDING THE DRIVER OR SIGNIFICANTLY REDUCING VISIBILITY. *TR
DRIVER SEAT BRACKET/TRACK BROKE SUDDENLY. LEFT REAR CORNER NOW UNATTACHED AND SEAT IS WOBBLY AND NOT SECURED. *TR
I OWN A 2007 NISSAN MURANO. PROBLEMS WITH VEHICLE MISFIRING. BROUGHT TO DEALERSHIP. TOLD THAT I HAVE TO REPLACE THE FUEL SENDING UNIT. GAS GAUGE WILL SHOW FUEL IS EMPTY BUT ITS NOT. GAUGE WILL GO UP AND DOWN. *TR
ON 2/23/14, I NOTICE THERE WAS WHAT APPEARED TO BE OIL LEAKING FROM MY TRUCK. I TOOK IT TO THE DEALER ON 2/26/14, IT WAS THE IT WAS THE PRESSURE HOLES LEAKING WHICH HAVE CAUSED OTHER PROBLEMS. RACK AND PINION (R) SIDE, REPLACE FUEL SENDER TWO PARTS. SEPTEMBER OF 2013, I HAD TO HAVE BOTH RIGHT AND LEFT CONTROL ARM REPAIR. THIS SHOULD BE A RECALL AND THE CUSTOMER SHOULD NOT HAVE THE RESPONSIBILITY OF EXPENSE. *TR
THE FUEL GAUGE/SENSOR IS NOT READING PROPERLY. IT WILL SHOW THE TANK AS EMPTY EVEN WHEN IT IS NOT. I HAVE TRIED TO CONTACT NISSAN DIRECTLY, HOWEVER THEY WILL NOT ADDRESS THE PROBLEM EVEN THOUGH THERE ARE THREE OTHER MODELS OF CAR THAT HAVE BEEN RECALLED FROM THE SAME YEAR DUE TO THE SAME PROBLEM. THEY HAVE ALSO ISSUED A SERVICE BULLETIN REGARDING THE SAME ISSUE BUT REFUSED TO DO ANYTHING TO REMEDY IT ON MY VEHICLE. THIS CONCERNS ME AS IN READING OTHER COMPLAINTS REGARDING THE SAME ISSUE EXCEPT THAT THE VEHICLE CAN STALL WHILE IN MOTION CREATING A VERY UNSAFE DRIVING EXPERIENCE. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SENDING UNIT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000. *TR
I GOT INTO MY PARKED CAR AND AS SOON I SAT IN THE SEAT, THE BACK LEFT SUPPORT OF THE SEAT BASE BROKE AND DROPPED ABOUT 6 INCHES. THE SEAT NOW ROCKS WHEN YOU SIT IN IT. THIS IS A VERY BIG SAFETY HAZARD FOR DRIVING AS THERE IS NO STABILITY IN THE SEAT AND MOVES AROUND TURNS AND OVER BUMPS. IF I HAD BEEN DRIVING WHEN THIS HAPPENED THERE SURELY WOULD HAVE BEEN A CRASH. *TR
I GOT INTO MY CAR TO DRIVE SOMEWHERE, AND NOTICED THAT MY SEAT WAS LOOSE AND SHIFTING BACK AND FORTH - FROM SIDE TO SIDE. I THOUGHT THAT THERE WAS A LOOSE BOLT, AND SO I TOOK THE CAR TO THE DEALERSHIP ON 2/21, AND I WAS TOLD THAT IT WAS A BROKEN LIFTER ASSEMBLY - AND THAT THE REPAIR WOULD BE $625. I IMMEDIATELY ASKED IF THERE WAS A RECALL BECAUSE THE DEFINITELY APPEARED TO BE A "SAFETY ISSUE", AND I WAS TOLD THAT THERE WAS NOT. I HAVE DONE MY RESEARCH ON LINE, AND I SEE WHERE THIS IS AND HAS BEEN A VERY COMMON COMPLAINT FOR SEVERAL YEARS, FOR WHAT APPEARS TO BE FOR MODELS 2003 THRU 2007, AT LEAST. I FOUND PAGES AND PAGES OF COMPLAINTS FROM MANY PEOPLE. WE ALL HAVE THE SAME OPINION THAT THIS IS A MANUFACTURERS DEFECT, AND SHOULD BE REPAIRED AT THE EXPENSE OF NISSAN. I HAVE OWNED MANY DIFFERENT MODELS OF CARS IN MY LIFETIME, AND A SEAT BREAKING IN THIS MANNER HAS NEVER HAPPENED. MY HUSBAND IS A FIREFIGHTER, AND HIS FIRST RESPONSE WAS CONCERN THAT THE WAY THE SEAT SHIFTS NOW, COULD CAUSE A SEATBELT TO INJURE OR POSSIBLY DECAPITATE A PERSON DURING A CAR CRASH. HE HAS SEEN MANY UNUSUAL THINGS HAPPEN IN HIS CAREER, SO I DON'T BELIEVE THIS IS FAR FETCHED FROM THE REALITY OF SOMETHING TERRIBLE TO HAPPEN TO A PERSON DRIVING THEIR CAR WITH A BROKEN DRIVER'S SEAT. I WAS PREPARED TO PAY FOR A BOLT TO BE REPLACED, NOT TO HAVE TO PAY FOR MY SEAT TO BE COMPLETELY REPAIRED, IN ORDER TO KEEP ME AND MY FAMILY SAFE. A SEAT SHOULD BE MADE TO ENDURE THE DAY IN AND DAY OUT OF THE WEIGHT OF PEOPLE
THE REAR MOUNT POINT FOR THE DRIVER'S SEAT HAS SNAPPED. THIS CAUSES THE DRIVER'S SEAT TO BECOME UNSTABLE AND ROCK BACK AND FORTH WHILE DRIVING. *TR
DRIVING DOWN THE ROAD AT 45 MPH AND HEARD A SNAPPING NOISE AND FELT MY DRIVERS SEAT WOBBLE. WAS ABLE TO PULL INTO THE PARKING LOT OF MY GRANDSON'S SCHOOL AND GOT OUT OF THE CAR AND NOTICED THAT MY DRIVERS SEAT WAS TITLED TO THE LEFT AND ROCKING BACK AND FORTH. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEEL FRAME OF THE SEAT NEEDED TO BE COMPLETELY REPLACED. FORTUNATELY FOR ME THAT I DID NOT HAVE AN ACCIDENT WHERE I COULD HAVE SERIOUSLY BEEN INJURED OR WORSE YET THAT I INJURED SOMEONE ELSE. THE COST FOR THE REPAIR WAS $1450. I CONTACTED NISSAN CUSTOMER CARE WHO FOR ASSISTANCE WITH FUNDING OF THIS REPAIR AND WAS TOLD THAT SEATS ARE ONLY WARRANTED FOR 3 YEARS AND THEY WERE UNWILLING TO PROVIDE ANY MONETARY ASSISTANCE. I DO NOT CONSIDER THIS AS BEING NORMAL WEAR AND TEAR OF A VEHICLE AND AM EXTREMELY DISAPPOINTED THAT NISSAN IS NOT WILLING TO STAND BEHIND THEIR PRODUCT. I APPEALED THIS DECISION WITH NISSAN CUSTOMER CARE AND THEY ARE STILL UNWILLING TO ASSIST ME WITH FUNDING. WHAT A SHAME, THEY HAVE CERTAINLY LOST A VALUED NISSAN CUSTOMER. CHECKING THE INTERNET, SPECIFICALLY YOUR WEBSITE NHTSA, IT APPEARS THAT THERE HAVE BEEN AN EXTREME LARGE NUMBER OF COMPLAINTS OF THE MURANO DRIVERS SEATS BREAKING. WHY HAS THIS ISSUE NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. HOW MANY COMPLAINTS WILL IT TAKE, TO MAKE NISSAN TO ISSUE A RECALL. SOMEONE NEEDS TO DO SOMETHING AND AM HOPING THAT NHTSA WILL DO AN INVESTIGATION AND FORCE NISSAN TO TAKE THIS ISSUE SER
THE VEHICLE WAS NOT DRIVING WELL AND THE FUEL SENSOR WAS NOT WORKING PROPERLY. WE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE LOWER CONTROL ARMS WERE REPLACED AT THAT TIME, HOWEVER THE FUEL SENSOR WAS NOT AS IT WAS AN ADDITIONAL EXPENSE WE COULD NOT PAY FOR OUT OF POCKET. THESE ARE BOTH KNOWN PROBLEMS TO NISSAN AND HAVE ALREADY BEEN RECALLED ON OTHER SUV'S OF THE SAME MODEL YEAR. IN SPEAKING TO NISSAN THERE IS NOTHING THEY ARE WILLING TO DO TO ENSURE THE SAFETY OF THE VEHICLE OR TO REIMBURSE US FOR THE REPAIR ALREADY MADE. *TR
IT WAS A CHILLY WINTER AFTERNOON AND I HAD JUST PULLED OUT OF A BUSINESS PARKING LOT INTO TRAFFIC. THE SPEED LIMIT WAS 30MPH AND I WAS SLOWLY GETTING UP TO SPEED. THE TRAFFIC LIGHT CHANGED TO RED AND WHEN I APPLIED THE BRAKES, NOTHING HAPPENED. IT WAS LIKE I WAS PRESSING AGAINST A SOLID WALL. I HAD TO SWERVE AROUND CARS, HONKING MY HORN AS I COULDN'T STOP. I MANAGED TO PULL INTO ANOTHER PARKING LOT WHILE REPEATEDLY TRYING TO APPLY THE BRAKES. THE BRAKES FINALLY RELEASED AFTER ABOUT 1 MINUTE OF PUMPING. THIS HAS HAPPENED APPROXIMATELY 10 MORE TIMES SINCE THEN. THE DEALER STATES THAT THERE IS NO ISSUE WITH BRAKES AND THIS IS SOMETHING THEY'VE NEVER DEALT WITH. IT CANNOT BE REPLICATED ONCE CAR HAS BEEN RUNNING FOR MORE THAN 10 MINUTES. *TR
I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY NOTICED MY STEERING WHEEL WAS UPSIDE DOWN. LUCKILY, I COULD STILL STEER AND I IMMEDIATELY TOOK IT TO THE DEALER WHERE I HAD PURCHASED THE CAR AND AN EXTENDED WARRANTY. I HAD NOT BEEN INVOLVED IN ANY KIND OF ACCIDENT, BUT IN TRYING TO FIGURE OUT WHAT HAPPENED I THOUGHT I MIGHT HAVE GONE OVER A CURB WHILE TURNING RIGHT AND IT MAY HAVE JARRED SOMETHING. THE DEALER LATCHED ONTO THIS THOUGHT AND SAID I BROKE THE STEERING COLUMN WHEN I WENT OVER THE CURB. THEY WOULD NOT COVER THE REPAIR, DESPITE THE EXTENDED WARRANTY. I JUST DON'T BELIEVE IT. HOW COULD GOING UP ON A CURB AND DROPPING DOWN--FROM A STOP--BREAK THE STEERING COLUMN? THE DEALER SAID I NEED TO "REPLACE THE STEERING RACK AND REPLACE THE CABLE REEL." MY INSURANCE PAID ANOTHER COMPANY FOR REPAIRS AND THEY REPLACED THE "GEAR ASSEMBLY." SINCE I DON'T KNOW WHAT ANY OF THIS MEANS, I AM WRITING THE INVOICE'S DIRECT QUOTES. I REALLY BELIEVE THERE IS/WAS A DEFECT IN THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM? *TR
THE DRIVER'S SEAT FRAME MOUNT SNAPPED, CAUSING SEAT TO SHIFT, WHICH IN TURN CAUSED THE DRIVER TO SHIFT RESULTING IN VEHICLE SWERVING INTO ADJACENT LANE. DRIVE WAS ABLE TO TAKE CORRECTIVE ACTION, AVOIDING HEAD ON COLLISION. *TR
WENT IN FOR HIGH PRESSURE HOSE REPLACEMENT AND CAME OUT WITH AIR BAG LIGHT FLASHING. DEALER (WOLFCHASE NISSAN) WOULD NOT OWN UP TO IT BEING A PROBLEM. FRUSTRATED THAT NISSAN DID NOT RECALL THE 07 AS THEY SHOULD HAVE ALL CARS, ETC WITH THAT SAME SPECIFICATION INSTEAD OF A FEW. HUNDREDS OF THOUSANDS HAVE COMPLAINED BUT NOTHING SEEMS TO BE DONE FOR THE 07 MODELS. SHOULD A CONSUMER HAVE TO LOSE A LIFE DUE TO A FAULTY SENSOR OR WHATEVER THE ISSUE WITH THE PASSENGER SEAT CUSHIONS OR MODULES? NISSAN KNEW THE ISSUE EXIST BUT DOESN'T WANT TO OWN UP TO THIS RECALL. I'M BEGGING FOR AN INVESTIGATION REGARDING THIS ISSUE. PEOPLE HAVE LOST LIVES DUE TO ERRORS WITH THE AIR BAG AND I PERSONALLY DON'T WANT TO BE THE NEXT VICTIM. IF DEALER EXPECTS ME TO PAY $1200.00 FOR SOMETHING THAT I DID NOT CAUSE, THEY ARE TRULY MISTAKEN. I WILL RAISE MY VOICE TO THE HEAVENS BEFORE THAT HAPPEN. PLEASE INVESTIGATE THIS MATTER. *TR
I PURCHASED MY 2007 MURANO IN AUGUST 2011. FROM THE DATE OF PURCHASE, I'VE HAD MULTIPLE ISSUES. THE BRAKES HAVE BEEN A CONSTANT ISSUE, I'VE HAD TO REPLACE THE FRONT STRUTS (BEFORE 60,000 MILES) AND WAS TOLD THAT I NEED TO REPLACE THE REAR SHOCKS AS SOON AS POSSIBLE, THE DRIVER SIDE VISOR IS BROKEN, 2 MONTHS AGO IT BEGAN LEAKING OIL FOR SOME UNKNOWN REASON, AND NOW THE FRONT SEAT IS BROKEN, CAUSING THE LEFT HAND SIDE OF THE SEAT TO 'FLOAT'. I WEIGH 140 LBS SO IT'S NOT LIKE I'VE CAUSED ANY UNDUE STRESS ON THE SEAT. THE VEHICLE CURRENTLY HAS 70,000 MILES. I CANNOT AFFORD TO MAKE ALL THE REPAIRS - BUT CANNOT SELL IT UNTIL I DO MAKE THEM (WHO IN THEIR RIGHT MIND WANTS TO PURCHASE A CAR THAT NEEDS $2500 POURED INTO IT FOR REPAIRS, WITH NEW ISSUES OCCURRING ON A REGULAR BASIS). IT'S A SHAME THAT NISSAN CAN PRODUCE SOMETHING OF SUCH POOR QUALITY AND NOT BE FORCED TO STAND BEHIND THEIR PRODUCT. THIS IS THE WORST CAR I'VE EVER OWNED. IF I CAN EVER GET RID OF THIS IT I'LL NEVER OWN ANOTHER NISSAN. *TR
DRIVERS SEAT RAIL IS BROKEN AND ROCKS BACK AND FORTH. *TR
POWER STEERING LINE SPLIT, SPRAYING OIL OVER ENGINE, DRIVETRAIN AND ACCESSORIES. *TR
BROKEN SEAT FRAME. WHILE APPROACHING A RED LIGHT THE DRIVER'S FRONT SEAT HAD A SNAPPING SOUND AND I BEGAN LEANING TOWARD THE LEFT. SEAT NOW ROCKS AND LEANS TOWARD THE LEFT. *TR
WHILE BACKING OUT OF OUR GARAGE. MY WIFE HEARD A NOISE LIKE SOMETHING BROKEN AND THE SEAT IMMEDIATELY SHIFTED TO THE LEFT. NOW THE SEAT WOBBLES AND NOW LEANS TO THE LEFT, THE VEHICLE IS NOT SAFE TO DRIVE. YOU DO NOT HAVE TOTAL CONTROL OF THE VEHICLE WHILE THE SEAT WOBBLES WHEN YOU DRIVE. AFTER MY INSPECTION THE REAR CROSS SUPPORT ARM IS BROKEN WHERE IT MOUNTS TO THE LEFT TRACK ASSEMBLY. I AM A SERVICE MANAGER IN THE AUTOMOTIVE INDUSTRY. I AM INVOLVED IN FACTORY RECALLS AT THE DEALERSHIP. I CAN NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. NISSAN NEEDS TO CORRECT THIS ISSUE BEFORE THIS RESULTS IN A CASUALTY. *TR
THE VERY COMMON ISSUE OF THE DRIVER'S SIDE SEAT BROKE AND IS NOT PROPERLY ADHERED TO THE FRAME OF THE CAR. THIS POSSESSES A VITAL THREAT TO OPERATING THIS VEHICLE. I WOULD ASK THAT THIS BE CONSIDERED FOR A RECALL FROM NISSAN AS THIS IS A HUGE SAFETY ISSUE FOR MURANO OWNERS. *TR
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SEAT FRAME WELD BECAME FRACTURED, CAUSING THE SEAT TO FALL BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000. ..UPDATED 12-30-13 *BF THE CONSUMER WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS OUT OF WARRANTY THEREFORE THE CASE WAS CLOSED. THE MANUFACTURER WOULD NOT ASSIST WITH ANY REPAIRS. UPDATED 1/22/2014 *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Nissan Murano → · Every Murano year → · How the figures are calculated →