NISSAN- MURANO'S 2003-2010. WHILE TRAVELING AT APX. 20 MPH ON STRAIGHT ROAD WITH A PASSENGER, WE HEAR LOUD POP, 2006 MURANO. THEREAFTER, THE DRIVERS SEAT WAS LEANING TO THE REAR AND OFF BALANCE "ROCK LIKE A ROCKING CHAIR FROM SIDE TO SIDE, LEANING BACK ON ONE SIDE FEELING LIKE SEAT COULD JUST COME OFF COMPLETELY AND OUT OF LINE IN ITS ORIGINAL CONFIGURATION". AFTER INVESTIGATING FURTHER, A "DEFECTIVE METAL BRACING APPARATUS" THAT IS SUPPOSED TO SUPPORT THE SEAT AND HAS FAILED ON MANY OR MOST OF THIS CLASS. CORPORATE NISSAN TELLS CLIENTS "SORRY CAR IS OUT OF WARRANTY", OR, NOT A COVERED ITEM ON LIMITED WARRANTIES. NISSAN IS AWARE THIS IS AN ENORMOUS PROBLEM, THE MAGNITUDE OF CARS BROUGHT IN, THE SAFETY ISSUES, BUT CONTINUED TO MANUFACTURE, PRODUCE, ADVERTISE, SELL CLAIM "REPAIR" SUCH VEHICLES. WHY NOT,"A GREAT AMOUNT OF MONEY IS MADE FOR EVERY CLIENT COMING IN AT THEIR MERCY FOR THIS DEFECT". THIS PART FAILS ON NORMAL WEAR AND TEAR AND CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT IF SOMEONE IS OPERATING THIS VEHICLE AT A HIGHER SPEED. THE CAR IS NOT MECHANICALLY SAFE, AND NISSAN IS RUNNING A BUSINESS ON EXCESSIVE CHARGES ON CUSTOMERS IN THE THOUSANDS TO HAVE " REPAIRED". IN ADDITION, THE REPAIRS ARE NOT GUARANTEED AND THE SAME DEFECTIVE MECHANISMS THAT FAILED ORIGINALLY ARE USED OVER AGAIN FOR REPAIRS. MANUFACTURING, SALES AND REPAIRS CONTINUE THEREAFTER FOR 7 YEARS OF MONEY MADE AT THE MERCY OF CUSTOMERS. A RECALL SHOULD BE INSTITUTED AND RESTITUTION TO ALL NISSAN OWNERS THAT HAV
2006 Nissan Murano complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →
THIS HAS BEEN HAPPENING FOR ABOUT A 2 YEARS NOW. I DECIDED I WAS TIRED OF GETTING UPSET AND SLAMMING THE VISOR ON THE TOP OF THE ROOF WHEN I HIT A BUMP AND IT FALLS. I AM TIRED OF DRIVING 70 MPH ON THE INTERSTATE AND ALL OF A SUDDEN THE VISOR DROPS AND BLOCKS MY VISION. I ALMOST WAS IN A WRECK YESTERDAY BECAUSE OF THIS STUPID VISOR. I RESEARCHED IT AND REALIZED THERE ARE MULTIPLE OTHER COMPLAINTS ABOUT THE NISSAN VISOR AND THIS EXACT ISSUE. SOMEONE IS GOING TO GET KILLED WITH THIS STUPID THING. *TR
THE DRIVER'S SEAT SUDDENLY LEANED TO THE LEFT WHILE MAKING A RIGHT TURN. FORTUNATELY, IT WAS ON A SIDE STREET AND THE VEHICLE WAS NOT TRAVELING AT A HIGH RATE OF SPEED. AFTER INVESTIGATING THE PROBLEM IT WAS LEARNED THAT THE LEFT SIDE OF THE LINK ASSEMBLY (SEAT FRAME) HAD FRACTURED AT THE END OF A POORLY DESIGNED BRACKET. THERE IS OBVIOUSLY AN ONGOING PROBLEM WITH NISSAN (SEE "MURANO SEAT" ON THE INTERNET) IN RECOGNIZING THAT A PRODUCT RECALL SHOULD ISSUED. HOWEVER, WHAT IS EVEN MORE FRUSTRATING IS THAT NISSAN HAS CHANGED THE LINK ASSEMBLY DESIGN, BUT WILL NOT SELL THAT COMPONENT SEPARATELY. THEY ARE EXPECTING THE CONSUMER TO PAY IN EXCESS OF $1,000.00 TO PURCHASE THE ENTIRE SEAT FRAME ASSEMBLY WITH THE SEAT MOTORS INCLUDED! IF THE NHTSA DOES NOT SEE THIS AS A SAFETY ISSUE - THAN WHAT IS? *TR
THE DRIVERS SIDE SEAT COLLAPSED TO THE LEFT . AFTER INSPECTION ,DISCOVERED THE SEAT WELD BROKE . I CONTACTED NISSAN AND WAS TOLD TO BRING IN TO A LOCAL DEALER FOR INSPECTION . I TOLD THE NISSAN AGENT THIS IS AN EXTREMELY COMMON ISSUE WITH MURANO'S FROM WHAT I HAVE READ ON THE NISSAN FORUMS. I WILL POST AS TO RESOLUTION AFTER DEALER INSPECTS FAILED SEAT WELD. *TR
AS I WAS DRIVING DOWN A RESIDENTIAL BACK ROAD I FELT A SPRING OR SOMETHING BRAKE UNDER THE LEFT SIDE OF MY DRIVER SEAT. AT FIRST I THOUGHT A PITHIER SPRING GAVE OUT! I WAS WRONG, ONE OF THE PARTS THAT HOLDS MY SEAT UP AND IN PLACE BROKE! I BELIEVE THIS IS A DEFECT AND SAFETY ISSUE. I LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THAT THIS HAS HAPPENED TO A LOT OF OTHER PEOPLE INCLUDING MY COUSIN. I WOULD LIKE TO SEE THIS SAFETY DEFECT RESOLVED. THANK YOU FOR YOUR TIME *TR
MY DRIVER'S SIDE VISOR HAS SUDDENLY DECIDED TO KEEP FALLING DOWN. IT WILL NOT STAY IN THE UPRIGHT POSITION. IT SLOWLY WORKS ITS WAY DOWNWARD. WHEN I HIT A BUMP IN THE ROAD THE OTHER DAY IT JUST FELL ALL THE WAY DOWN. THIS WAS WHILE CHANGING LANES AND COULD HAVE CAUSED AN ACCIDENT DUE TO THE DISTRACTION AND THE VISIBILITY ISSUES. I HAVE THE GOLD EXTENDED PREFERRED WARRANTY, AND NISSAN STATES IT ISN'T COVERED, YET I DON'T AGREE THAT IT IS A WEAR AND TEAR ITEM. I DON'T EVEN USE THE VISOR ENOUGH FOR IT TO BE WORN AND TORN....I THINK IT JUT FAILS OVER TIME, PERHAPS DUE TO HEAT FROM THE SUN. THIS APPEARS TO BE A RECURRING PROBLEM BASED ON THE COMPLAINTS ACTUALLY FILED HERE AT NHTSA AND THE POSTINGS FOUND ONLINE. A GOODWILL WARRANTY PROGRAM WOULD SEEM TO BE IN ORDER HERE AT THE MINIMUM. *TR
MY FOUR YEAR OLD SON WAS SITTING IN THE BACK SEAT WHEN THE SEAT BELT WOULDN'T UNLOCK ,MY SON WAS CRYING ,MY HUSBAND COULDN'T GET THE SEAT BELT TO UNLOCK ,IT WAS VERY SCARY HE HAD TO CUT IT OFF ,MY SON STOMACH WAS RED AND SWOLLEN . *TR
WHEN MY WIFE WAS DRIVING THE VEHICLE SHE HEARD A LOUD POP AND SUDDENLY THE SEAT FELL TO THE LEFT AGAIN THE DRIVERS SIDE DOOR. SHE ALMOST LOST CONTROL OF THE VEHICLE AND HAD TO PULL TO THE SIDE OF THE ROAD. WHEN SHE GOT OUT OF THE CAR TO SEE WHAT HAPPENED SHE NOTICED THAT THE SEAT WAS VERY UNSTABLE AND WHEN PUSHED TO THE CENTER OF THE CAR WITH ONE FINGER WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. WHEN I WAS CALLED TO INSPECT THE VEHICLE I FOUND THAT THE FRAME OF THE DRIVERS SIDE SEAT HAD SHEARED INTO TWO PIECES AND IN FACT SHE WAS RIGHT. THE SEAT WAS NO LONGER ATTACHED TO THE FLOOR ON THE LEFT SIDE OF THE SEAT. I LOOKED THIS UP ON THE WEB AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME THING HAPPENING TO OTHER AMERICANS WHO BOUGHT THIS CAR. NOTE: THIS CAR IS A 2006 BUT, MY WIFE ONLY DRIVES IT ON THE WEEKENDS AND THE CAR HAS VERY LOW MILEAGE AS INDICATED ABOVE. THIS IS A VERY BAD SAFETY ISSUE AS THE SEAT COULD NOW BREAK LOOSE ON THE OTHER SIDE AND THE WHOLE SEAT COULD WIND UP FALLING INTO THE REAR SEAT AREA. THIS WOULD DEFINITELY CAUSE A LOSS OF CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL WOULD BE RIPPED OUT OF THE DRIVERS HANDS AND THEIR FEET WOULD BE PULLED AWAY FROM THE GAS AND THE BRAKE PEDALS. *TR
DRIVER NEARLY LOST CONTROL OF VEHICLE WHEN DRIVERS SEAT STRUCTURE SNAPPED LEAVING DRIVER OUT OF ALIGNMENT WITH STEERING WHEEL AS WELL AS GAS AND BRAKE PEDALS.. NOTE: THIS REQUIRES AN IMMEDIATE RECALL ....[XXX] HUMAN FACTORS ENGINEER, CERTIFIED BY U.S. GOVERNMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THERE IS A KNOWN FACT THAT THE DRIVERS SEAR ON THE NISSAN MURANO (2006-2011) HAS AN ISSUE WHERE THE DRIVERS SEAT WAS POORLY CONSTRUCTED AND THE SEAT FRAME SNAPS AROUND 80,000 MILES. MY SEAT BROKE WHILE DRIVING AT ABOUT 50 MPH DOWN THE STREET, ALMOST MAKING MY WIFE CRASH THE CAR. I HAVE CONTACTED NISSAN, AND THEY OFFERED TO PAY 50% OF THE $1600 REPAIR. NOT FAIR TO ME AT ALL. I HAVE ESCALATED THE MATTER TO THE REGIONAL TEAM, AND THEY OFFERED NO MORE HELP AT ALL. READING OTHER CUSTOMER COMPLAINTS ON THE INTERNET, IT APPEARS THAT NISSAN ISN'T ADMITTING TO THE POOR CONSTRUCTION OF THE SEAT, BUT HAS SINCE CHANGED THE CONSTRUCTION OF THE SEAT IN RECENT MODELS TO A BETTER CONSTRUCTION OF THE FRAME WHERE IT SHOULD NOT BREAK. THIS SAME COMPLAINT IS ALL OVER THE INTERNET; SEVERAL VIDEOS HAVE BEEN POSTED IN REGARDS TO EXACT SAME CLAIMS. *TR
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LOUD POPPING SOUND HEARD FROM UNDER THE FRONT DRIVER'S SIDE SEAT. THE SEAT BEGAN SLIDING BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE SEAT FRAME WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR
THE DRIVER SIDE SUN VISOR DOES NOT STAY UP. IT KEEPS FALLING. I HAVE SPOKEN TO NISSAN AND THEY SAID IT IS NOT A WARRANTY ITEM. I HAVE SEARCHED THE NISSAN FORUMS AND READ WHERE ONE NISSAN MECHANIC, (METRO273) SAID THAT THIS IS A FAULTY PROBLEM WITH THE SUN VISOR AND HE HAS REPAIRED MANY. TO MY POINT THIS PRESENTS A HAZARD FOR THE DRIVER BECAUSE IF THE CAR IS IN MOTION AND THIS THING FALLS DOWN, THE DRIVER HAS TO MAKE A SPLIT DECISION BY TAKING HIS EYES OFF THE ROAD TO REMOVE THE OBSTACLE THAT IS BLOCKING HIS OR HER VIEW. NISSAN SHOULD WARRANTY THIS ITEM AND REPLACE IT FOR FREE. *TR
DRIVING THROUGH A BEND IN THE ROAD AT APPROXIMATELY 40 MPH AND I HEARD A POP AND FELT THE SEAT GIVE TO ONE SIDE. *TR
2006 NISSAN MURANO HAS SUN VISORS (DRIVER AND PASSENGER SIDES) THAT DROP DOWN UNEXPECTEDLY WHILE CAR IS MOVING. AFTER MUCH ONLINE RESEARCH, IT APPEARS THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE AND PREVIOUS YEARS' MODELS AS WELL. IT IS A SAFETY HAZARD DUE TO THE FACT THAT YOU NEVER KNOW WHEN IT WILL FALL DOWN AND BLOCK THE DRIVER'S VISION. THE COST TO HAVE THIS REPAIRED AT THE NISSAN DEALERSHIP IS APPROXIMATELY $500. THIS IS AN EXCESSIVE AMOUNT ESPECIALLY SINCE THE FAILURE IS CAUSED BY A SMALL PLASTIC PIECE THAT WEARS DOWN FROM USE. NISSAN HAS HAD PLENTY OF TIME AND OPPORTUNITIES OVER THE YEARS TO CORRECT THIS PROBLEM, BUT THE COMPANY HASN'T DONE SO. MY FAMILY WILL NEVER PURCHASE ANOTHER NISSAN BECAUSE OF THIS ISSUE WITH THE SUN VISORS. *TR
AS I ENTERED MY VEHICLE I NOTICED THAT THE DRIVER SEAT WAS LOOSE AND COULD BE EASILY LIFTED WITH ONE HAND. ON CLOSER INSPECTION I SAW THAT THE WELDING IS BROKEN ON THE SEAT FRAME ASSEMBLY. I CONTACTED NISSAN CONSUMER AND TWICE THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO ABOUT MY SITUATION BECAUSE MY WARRANTY HAS EXPIRED. THE LOCAL DEALERSHIP QUOTED $2,476.68 PLUS TAX TO REPLACE THE DRIVER SIDE SEAT SLIDE ASSEMBLY AND ADJUSTER, ALONG WITH THE REPLACEMENT OF THE PLASTIC SIDE FINISHERS AND NISSAN REFUSES TO EVEN CONSIDER OFFERING ASSISTANCE IN PAYMENT. RIGHT NOW I'M DRIVING WITH A PIECE OF 2X4 AND SOME SCREWS TO HOLD MY SEAT IN ONE POSITION. THIS IS NOT A LIGHT-HEARTED MATTER. NISSAN KNOWS THEY ARE NEGLIGENT AND REFUSE TO ISSUE A RECALL ON THESE SEATS. MY MOST PRECIOUS CARGO IS MY 3 YR. OLD GRANDDAUGHTER. EVERY TIME I BUCKLE HER IN HER CAR SEAT, I PRAY TO GOD THAT THERE WILL NOT BE A COLLISION OF ANY KIND. THIS MATTER NEEDS TO BE ADDRESSED NOW - NOT AFTER AN ACCIDENT AND/OR DEATH CAUSED BY THE SEAT COMING COMPLETELY APART AND ME NOT BEING ABLE TO STOP THE CAR SAFELY. MY FAMILY DOES NOT WANT COMPENSATION FOLLOWING MY GRANDDAUGHTER AND/OR I BEING HOSPITALIZED OR KILLED. WE NEED THIS MATTER TO BE ADDRESSED IMMEDIATELY FOR THE SAFETY OF ALL DRIVERS/PASSENGERS OF THIS MAKE AND MODEL CAR. *TR
SUN VISOR LEFT SIDE. *TR
I HAVE PROBLEM WITH THE SUN VISOR LEFT SIDE WAS ON THE NISSAN OFFICE AND THEY SAY I HAVE TO BUY OR REPAIR THE COST IS LIKE $500.00 THEY DON'T COVER ANYTHING SO IF CAN HELP ME TO DO ANY SOLUTION THANKS. *TR
I WAS DRIVING OUT OF MY NEIGHBORHOOD WHEN I HEARD A LOUD POP UNDER THE DRIVERS SIDE CHAIR. I CAN NOW LIFT MY ENTIRE DRIVERS SIDE SEAT OFF OF THE RIGHT SIDE OF THE TRACK. AFTER I DID FURTHER RESEARCH I FOUND THIS IS A COMMON ISSUE WITH 2003-2009 MURANOS. THE METAL BRACKET HOLDING THE SEAT ONTO THE TRACK BREAKS DUE TO THE METAL BEING TOO THIN. I HAVE READ WELL OVER 250 COMPLAINTS ON THE SAME ISSUE WITH MURANOS. NISSAN REFUSES TO FIX SINCE A "CAMPAIGN" (I.E. RECALL) HAS NOT BEEN ISSUES. I WAS QUOTED $1000 TO FIX THE ISSUE. THIS IS A SAFETY ISSUE AND IRRESPONSIBLE AND NEGLIGENT ON NISSAN'S PART TO NOT RECALL THE MURANOS. I TOOK MY CAR TO 2 NISSAN SERVICE CENTERS AND BOTH MANAGERS KNEW ABOUT THIS ISSUE AND SAID ITS COMMON PROBLEM. ONE EVEN WENT SO FAR TO CALL THE PART "DEFECTIVE" YET NISSAN WILL DO NOTHING ABOUT IT. I CAN ONLY ASSUME THIS DEFECTIVE PART IS ON OTHER SEATS IN THE CAR. IT?S A MATTER OF TIME UNTIL A SEAT BREAKS AND FALLS OFF THE TRACK WHILE ON THE HIGHWAY CAUSING POTENTIAL DEATHS. NISSAN IS NEGLIGENT AND IRRESPONSIBLE. I WILL NOT BUY ANOTHER NISSAN. THEY DO NO STAND BEHIND THEIR CARS OR HAVE THEIR CONSUMER?S BEST INTERESTS IN MIND. THERE SHOULD BE A RECALL ON THIS ISSUE BASED SOLELY ON SAFETY ISSUES. BELOW IS ONE OF MANY COMPLAINT SITES ABOUT THIS ISSUE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/NISSAN/MURANO/SEAT. *TR
NISSAN MURANO 2006 WITH 80 THOUSAND MILES IN GREAT CONDITION,NO FENDER BENDERS. TWO ADULT DRIVERS USE CAR .OUR WEIGHT 175 LBS AND 140LBS. WHILE DRIVING ON A MAIN STREET UNDER 40 MPH (LIMIT 45) , COMING UP TO A TRAFFIC LIGHT, I NOTICED MY DRIVERS SEAT STARTED TO BOUNCE WHILE TRYING TO STOP. WHEN THE SEAT COMES BACK DOWN IT GIVES A THUMPING SOUND. SHORT TIME LATER WHEN I ARRIVED HOME A SHOCKING FEELING CAME OVER ME AFTER I SAW MY DRIVER SEAT BOUNCE LOOSE WITH ONLY A PUSH OF A SMALL FINGER. I WAS SCARED THAT MY LIFE WAS IN DANGER ,IF I HAD TO DO AN EMERGENCY MANEUVER DUE TO A NON SECURE SEAT EVEN WITH SEAT BELTS. THEN I REALIZED I COULD HAVE PLACED OTHER PEOPLE IN HARMS WAY BY HAVING MY SEAT BREAK OFF AND FLIPPING BACKWARDS AND NOT BEING ABLE TO REACH THE BRAKES. A SCARY THOUGHT .I WOULD NEVER FORGIVE MYSELF IF I HARMED SOME ONE EVEN TO HAVING AN OEM SEAT BREAK LOOSE. PLEASE RECALL OR INSPECT ALL MURANO FRONT SEAT FRAMES. *TR
METAL FRAME HOLDING SEAT TO CAR HAS METAL FATIGUE AND HAS SEPARATED. *TR
I AM HAVING TROUBLE WITH THE VISORS IN MY VEHICLE, THEY KEEP DROPPING WHILE DRIVING, ITS VERY DANGEROUS, IT FALLS AT ANY GIVEN TIME AND I TRY TO KEEP IT UP BY HOLDING IT WHILE I'M DRIVING . I WAS ONLINE AND COULD NOT BELIEVE THE AMOUNT OF PEOPLE THAT ARE HAVING THE SAME PROBLEM, IT WAS NOT COVERED BY THE WARRANTY OR THE EXTENDED, AND NOW THEY ARE TELLING ME THE COST TO REPLACE ONE IS ALMOST $400. *TR
THE DRIVER'S SIDE SUN VISOR DOES NOT STAY IN PLACE, AND SEVERAL TIMES HAS FALLEN DOWN OBSTRUCTING MY VISION WHILE I HAVE BEEN DRIVING. FROM SEARCHING ONLINE I SEE THAT THIS IS A WIDESPREAD PROBLEM WITH THE NISSAN MURANO AND IS CLEARLY A MANUFACTURING DEFECT. NISSAN DEALERS WANT OVER $400 TO REPLACE THE VISOR... ' WHAT'S THE POINT OF REPLACING IT WITH ONE THAT WILL LIKELY HAVE THE SAME PROBLEM? THIS MORE THAN JUST AN ANNOYANCE, IT IS A REAL SAFETY HAZARD THAT WILL RESULT IN ACCIDENTS AND PEOPLE GETTING HURT OR KILLED, IF IT HASN'T ALREADY. I'M AMAZED THERE HASN'T BEEN A RECALL TO FIX THIS PROBLEM. NISSAN, DO THE RIGHT THING AND RECALL THIS FAULTY PART OR THIS WILL ABSOLUTELY BE THE LAST NISSAN VEHICLE MY FAMILY EVER BUYS. *TR
WHEN I WAS DRIVING MY CAR, JUST REACH TO MAIN ROAD AND HEARD A NOISE AND DRIVER SEAT BENT DOWN FROM LEFT REAR. LOOK LIKE DRIVER SEAT FRAME IS BROKEN FROM LEFT REAR SIDE AND SEAT IS GOING DOWN ON LEFT AND TOUGH TO DRIVE. WENT TO DEALER HE SAID YOU CAN'T DRIVE ITS SAFETY CONCERN. *TR
WHILE DRIVING ON INTERSTATE AT 70 MPH, IN THE LEFT LANE OF A 6 LANE HIGHWAY MY DRIVER'S SEAT SUDDENLY BUCKLED, SNAPPED, AND DROPPED TOWARDS THE DOOR. I IMMEDIATELY PANICKED, AFRAID TO TAKE MY EYES OFF THE ROAD I BEGAN WORKING MY WAY TO THE EXTREME RIGHT LANE TO PULL OVER AND SEE WHAT HAD JUST HAPPENED. WITH NO PRIOR INDICATIONS OF ANY PROBLEMS MY SIT JUST SUDDENLY BROKE AND I WAS LEANING ON THE DRIVER'S DOOR WHILE DRIVING. WHEN I TOOK MY CAR TO MY NISSAN DEALER I WAS TOLD THERE WERE NO RECALLS FOR THIS MATTER, LATER I LEARNED THIS TO BE A COMMON NISSAN PROBLEM. I WAS CHARGED $149.00 FOR PART AND $272.14 FOR LABOR TO HAVE 87473-CA01A :LINK ASSY-RR LI INSTALLED. SINCE THIS REPAIR THE BOTTOM SEAT MOLDING IS NOW HANGING OFF MY SEAT, I HAVE BEEN TOLD I NEED TO PURCHASE A NEW SEAT FRAME ALSO!. *TR
VEHICLE WAS TRAVELING AT APPROX. 30 MPH WHEN THE FRONT DRIVER'S SEAT GAVE WAY CAUSING THE DRIVER TO LEAN TO THE LEFT HITTING THE LEFT FRONT DOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF SAID VEHICLE BUT BECAME ALARMED AT THE SUDDEN NATURE OF THE EVENT. IT APPEARS THAT A BRACKET SUPPORTING THE SEAT BROKE. INTERNET RESEARCH AND DISCUSSIONS WITH NISSAN CUSTOMER SERVICE (LOCAL FACILITY) IS VERY AWARE OF THE SEAT PROBLEM. THERE HAVE BEEN NUMEROUS REPORTS OF FAILED BRACKETS WITH THE 2003-2009 MURANO. TO DATE, I BELIEVE THERE HAVE BEEN NO FATALITIES CAUSED BY THE SUDDEN BREAKAGE, BUT IN I MY HUMBLE OPINION, IT IS JUST A MATTER OF TIME. I AM STUNNED THAT THERE HAS NOT BEEN A RECALL. NISSAN SHOULD TAKE THE INITIATIVE AND BE PROACTIVE AND HAVE SAID VEHICLES FIXED. *TR
THE SEAT MECHANISM HAS BROKEN 2 TIMES. IT MAY NOT BE SAFE. THE DRIVERS SEAT SEEMS LOOSE SOMETHING THAT HOLDS THE SLIDING PARTS BREAKS. SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. I COULD SEE WHERE IN A CRASH THE SEAT MAY FAIL TO HOLD ITS POSITION. *TR
MY POWER STEERING PUMP HAS MALFUNCTIONED AND THE HOSE HAS A HOLE IN IT. THE LEAK HAS CAUSE A BELT TO POP WHILE I WAS DRIVING. I DID NOT KNOW WHAT HAPPENED UNTIL THE TRUCK BATTERY KILLED OVER AND A MECHANIC HELPED ME WHILE THE VEHICLE DISABLED. I ALSO KNOW OF THREE OTHER NISSAN MURANO OWNERS WHO HAVE HAD THE SAME PROBLEM. TWO OF THEM HAVE PAID A LARGE AMOUT TO FIX THIS PROBLEM AND THE OTHER TRADED IN THE VEHICLE BECAUSE OF THE PROBLEM. THIS IS A DEFECT WITH MURANO AND I GOOGLED THIS ISSUE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR
I WAS DRIVING FROM WORK, WHEN I HEARD A LOUD POPPING SOUND UNKNOWN WHERE IT WAS COMING FROM SO I PULLED OVER TO INSPECT MY VEHICLE. AS I EXITED MY SEAT I NOTICE THAT THE DRIVER SIDE SEAT WAS LEANING / ROCKING TO THE LEFT SIDE AND APPARENTLY SOMETHING HAD BROKEN. I NOTIFIED NISSAN CORPORATION OFFICES WHERE I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE TO SEE IF IT WAS A RECALL ON THIS VEHICLE FOR THE DIVER SIDE SEAT. I WAS TOLD THAT THERE WERE NO RECALLS BUT TAKE TO THE NISSAN DEALER AND HAVE IT LOOKED AT THEN DO A FOLLOW UP CALL WITH HIM AFTERWARDS. I THEN WENT ON LINE AND NOTICES THAT IT WAS THOUSANDS OF PEOPLE THAT WERE HAVING THE SAME PROBLEM THAT I WAS EXPERIENCING. I COULD NOT BELIEVE THAT THERE WAS NO RECALL. THIS IS MOST DEFINITELY A SAFETY ISSUED AND I DON'T KNOW WHAT IT IS GOING TO TAKE BEFORE NISSAN REALIZE IT. *TR
THERE WAS A POPPING NOISE UNDER MY SEAT AND THEN ALL OF A SUDDEN THE DRIVER'S SEAT SAGGED TO THE BACK AND LEFT TOWARDS THE DRIVERS SIDE DOOR. I GOT OUT OF THE CAR AND CHECKED THE SEAT. IT ROCKS BACK AND FORTH NOW BECAUSE THE BRACKET THAT HOLDS THE SEAT IS BROKEN. MY SEAT LITERALLY FALLS ALL THE WAY DOWN TO THE CAR FLOOR NOW. I DECIDED TO LOOK THIS PROBLEM UP ONLINE AND I WAS ASTOUNDED TO SEE THAT THERE ARE LITERALLY THOUSANDS OF 2006 NISSAN MURANOS WITH THIS EXACT SAME PROBLEM WITH THE EXACT SAME SIGNS AND SYMPTOMS AS WHAT I HAD. WHAT WAS EVEN MORE INCREDULOUS TO ME WAS THE FAT THAT NISSAN HASN'T PUT OUT A RECALL FOR THIS ISSUE AND EXPECTS THE CONSUMER TO PAY FOR THE SEAT WHICH APPARENTLY IS GOING TO COST ME UP TO $1500 FOR THE SEAT. THIS IS A FACTORY DEFECT AND NISSAN SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM. IT MAKES THE CAR VERY HARD TO DRIVE AND CAN CAUSE THE DRIVE TO JERK TO THE LEFT WHEN THE SEAT LUNGES BACKWARDS POSSIBLY CAUSING A SERIOUS ACCIDENT. ON THE NEWS TODAY THERE WAS A RECALL FOR A CHILD'S ITEM THAT ONLY HAD 6 COMPLAINTS AND THEY RECALLED IT. NISSAN HAS HAD THOUSANDS OF COMPLAINTS AND NOTHING. *TR
WELD BROKE ON DRIVER SEAT ADJUSTER ASSEMBLY (BRACKET/FRAME). APPARENTLY, A VERY COMMON PROBLEM. *TR
I WAS DRIVING DOWN THE HIGHWAY WITH MY GIRLFRIEND AND 4 YEAR OLD DAUGHTER IN THE CAR. WE WERE DRIVING INTO A CURVE TO THE RIGHT AND I HEARD A LOUD POP. AT THE SAME TIME THE DRIVER SEAT WHICH I WAS SITTING IN FELL BACK AND TO THE LEFT CAUSING ME THE JERK THE WHEEL. WE SHOT ACROSS THE OTHER LANE SPUN AROUND AND SKIDDED TO A STOP. LUCKILY, NO CARS WERE COMING THE OTHER WAY . I DIDN'T THINK MUCH OF IT AT THE TIME UNTIL I FINALLY GOT AROUND TO BEING ABLE TO AFFORD TO FIX IT (BEING A NISSAN I KNEW IT WASN'T GOING TO BE CHEAP) , I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE 2006 NISSAN MURANO. AND THAT MINE WAS NOT AN ISOLATED INCIDENT. I CAME ACROSS HUNDREDS OF COMPLAINTS OF THIS PROBLEM, SO IT MAKES ME WONDER AFTER MY ORDEAL, HOW LONG BEFORE SOMEBODY GETS KILLED FROM THIS OBVIOUS DEFECT. , NISSAN HAS TO BE AWARE OF IT ,BUT STILL THERE HAS BEEN NO RECALL FOR THE AMERICAN PUBLIC . PLEASE TELL ME SOMEONE IS ON TOP OF THIS BECAUSE ITS NOT A TIRE PRESSURE SENSOR OR A HEAD LAMP FUSE, THIS IS THE DRIVER SEAT .IS THERE ANY MORE IMPORTANT THING IN THE CAR THAN KEEPING THE DRIVER IN CONTROL ? I THINK EVERYBODY WOULD AGREE NO. SOMEONE PLEASE DO SOMETHING. *TR
I WAS GETTING OUT OF MY NISSAN MURANO TO PICK UP MY CHILD FROM SCHOOL. WHEN I GOT OUT I HEARD A STRANGE POP/CRACK NOISE AND THE SEAT WAS TITLED TO THE LEFT BACK. I OPENED THE BACK DOOR AND LOOKED UNDER THE SEAT AND FOUND THAT THERE WAS A PIECE OF METAL THAT HAD BROKEN. THIS CAUSED THE SEAT TO FALL BACKWARDS AND TO THE LEFT. I WAS UNABLE TO DRIVE IT UNTIL I FOUND A PLASTIC CUP TALL ENOUGH TO HOLD UP THE BACK LEFT CORNER OF THE SEAT SO I WAS ABLE TO DRIVE US HOME. I'M A SINGLE MOTHER BARELY MAKING IT AND CANT AFFORD A $1200 REPAIR. ESPECIALLY WHEN THERE ARE HUNDREDS OF THE SAME COMPLAINT. THE DEALERSHIPS OTHER COMPLAINTS HAVE STATED THAT IT IS A COMMON ISSUE. THIS COMMON ISSUE, HAD I BEEN DRIVING WOULD HAVE CAUSED A WRECK AND THE MANUFACTURER WILL TAKE NO RESPONSIBILITY. I PURCHASED THIS USED AND NOW I KNOW WHY THE PRIOR TWO OWNERS GOT RID OF IT. I ALSO WAS UNDER THE IMPRESSION THAT NISSAN CARED ABOUT THE PEOPLE PURCHASING THEIR VEHICLES. I WANTED A SAFE TRUCK TO TRANSPORT MY CHILD. THERE NEEDS TO BE A RECALL AND NISSAN SHOULD REPLACE THE BRACKET FREE OF CHARGE KNOWING THAT THIS IS AN ISSUE. *TR
I WAS DRIVING WITH MY COUSIN ON OUR WAY TO LUNCH WHEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A PLASTIC BOTTLE. I THEN LEARNED THAT THE DRIVERS SEAT HAD BROKE. I CALLED CONSUMER AFFAIRS NISSAN AT 1-800-647-7261 ON JANUARY 3 2013. THE CUSTOMER SERVICE REP ASKED FOR MY VIN# TO SEE IF I WAS UNDER WARRANTY. ONCE SHE LOCATED THE INFO AND FOUND THAT MY WARRANTY EXPIRED I TOLD HER THAT I WANTED TO FILE A COMPLAINT AGAINST NISSAN. I DIDN'T STOP THERE I NOTIFIED THE BBB ALONG WITH THE ATTORNEYS GENERAL OFFICE AND THE NHTSA. I WAS TOLD THAT BECAUSE MY WARRANTY WAS EXPIRED I HAD TO HAVE 9 OTHER PEOPLE IN MY AREA WHO HAD THE SAME ISSUE COME FORWARD FOR THERE TO BE AN INVESTIGATION. IT WILL BE 3 MONTHS ON THE 28TH OF MARCH THAT I'M STILL RIDING AROUND WITH A BROKEN SEAT. I DID HAVE THE SEAT WELDED BUT IT BROKE AFTER 6 DAYS. *TR
MY WIFE WAS DRIVING WHEN THE DRIVERS SIDE SUN VISOR FELL DOWN IMPAIRING HER VISION. THIS CAUSED HER TO SCRAPE THE PASSENGER SIDE RIMS ON THE CURB. I BELIEVE IT IS NOW OUT OF ALIGNMENT. LUCKILY NO ONE WAS INJURED, BUT THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE READ OTHER COMPLAINTS ABOUT THIS SAME ISSUE. I BELIEVE THE PROBLEM IS NOT THE VISOR IT'S SELF (ALTHOUGH IT IS REALLY HEAVY) BUT WHERE IT ACTUALLY MOUNTS TO THE CEILING. WHY NISSAN WILL NOT OWN UP TO THIS AND CORRECT THE ISSUE IS BEYOND ME? GUESS THEY DON'T REALLY CARE CAUSE THE ALREADY GOT YOUR MONEY. *TR
I HAD JUST STOPPED MY VEHICLE AND OPENED THE DRIVER'S DOOR, TO EXIT. AS I BEGAN TO EXIT, THE BACK LEFT CORNER OF THE DRIVER'S SEAT COLLAPSED. I REMOVED THE SEAT CONTROL PANEL AND OBSERVED THE METAL SEAT FRAME HAD BROKEN. NOTE: THIS IS THE SECOND TIME, IN THE EXACT SAME LOCATION, THIS HAS HAPPENED IN THE PAST 4 MONTHS. THE FIRST TIME THE NISSAN DEALER WHERE I PURCHASED THE CAR OFFERED TO WELD IT FOR JUST UNDER $500.00 DOLLARS OR REPLACE THE FRAME FOR JUST OVER $1300.00 DOLLARS. ADDITIONALLY, I PURCHASED A "CERTIFICATION" WITH THE VEHICLE WHEN I BOUGHT IT USED (2009 WITH 7900 MILES) AND THE CERTIFICATION, ALTHOUGH STILL ACTIVE, DOES NOT COVER THIS PART. IF I HAD PURCHASED A "GOLD" CERTIFICATION, IT WOULD HAVE BE COVERED. I OPTED TO GO TO A LOCAL, FULL SERVICE AUTO BODY SHOP WHERE IT WAS WELDED FOR $150.00. I RE-CONTACTED THE SAME LOCAL NISSAN DEALER AGAIN AND THEY OFFERED TO RESEARCH THE INCIDENT AND ATTEMPT TO HELP. TWO DAYS LATER I WAS CONTACTED AND TOLD THAT THE LOCAL NISSAN CONSUMER AFFAIRS REPRESENTATIVE DENIED COVERING ANY PART OF THE REPAIR. THE NISSAN STORE THEN OFFERED TO PAY 50% OF THE REPLACEMENT COST CITING MY CUSTOMER LOYALTY (PURCHASING 5 CARS FROM THEM AN ANOTHER 3 FROM THEIR GROUP). *TR
MY WIFE WAS DRIVING ABOUT 40 MPH AND SUDDENLY SHE HEARD A CLICK AND THE DRIVER SEAT SANK TO THE REAR LEFT. THE CAR WENT TO THE NEXT LANE BUT LIKELY NO ONE WAS CLOSE. MY WIFE WAS ABLE TO TAKE CONTROL BACK AND PUT THE CAR IN LANE. WHEN SHE RETURNED HOME, I CHECKED THE SEAT AND IT WAS BROKEN AT THE REAR LEFT. QUICK CHECK ON INTERNET AND I FOUND THAT IT WAS A COMMON PROBLEM WITH THE MURANO. TO MY SHOCK, THERE WAS AN INVESTIGATION BUT NO RECALL WAS CALLED. MY WIFE WAS VERY CLOSE TO AN ACCIDENT. IF SHE WAS DOING 55 MPH ON THE CROWDED HIGHWAY, WE WOULD HAVE A DIFFERENT STORY TO TELL. DOES SOMEONE HAS TO DIE FOR A RECALL!! *TR
THIS IS THE SECOND TIME THE DRIVER'S SIDE VISOR HAS SUDDENLY BROKEN AND COME DOWN TO BLOCK MY VIEW IN THE MIDDLE OF DRIVING. I REPLACED THE ORIGINAL FOR THE SAME PROBLEM 3 YEARS AGO. SEEMS THE ISSUE WAS NOT ACTUALLY FIXED. IT NOW FALLS DOWN REGULARLY AND SUDDENLY BLOCKS MY VIEW. I'M TOLD ITS $400 TO FIX IT AGAIN. WHY HASN'T IT BEEN RECALLED? THERE IS OBVIOUSLY A DANGEROUS PROBLEM WITH THESE VISORS. *TR
AS I WAS DRIVING DOWN THE ROAD I HEARD LOUD SNAP AND THE SEAT SAGED TO THE LEFT. THE LEFT SIDE OF THE SEAT IS NOW CONSIDERABLEY LOWER THAT THE RIGHT SIDE AND YOU CAN WOBBLE THE SEAT QUITE A BIT, IT NO LONGER FEELS LIKE IT IS ATTACHED TO THE CAR VERY WELL. IT SEEMS THIS COULD BE A SERIUOS PROBLEM IN AN EMERGENCEY SITUATION! *TR
DRIVERS SIDE FRONT SEAT FRAME BROKE AND THE SEAT IS LOOSE AND SHIFTS SIDE TO SIDE. THIS OCCURRED WHEN ENTERING THE VEHICLE WHEN THE VEHICLE WAS PARKED. THIS IS AN OBVIOUS DEFECT AND NISSAN SHOULD RECALL THE 2006 MURANO FOR THIS ISSUE. *TR
THE PASSENGERS AND DRIVERS SUN VISORS SUDDENLY BEGAN FALLING DOWN AS THE VEHICLE IS DRIVING AND GOES OVER ANY DIP OR MINOR BUMP IN THE ROAD. THE VISOR DROPS AND BLOCKS THE DRIVERS VIEW OF THE ROAD. THE SAME OCCURS ON THE PASSENGER SIDE. THE VISORS WILL NOT STAY UP IN THE CLOSED POSITION. THIS IS APPARENTLY A DEFECT IN THE 2006 MURANOS AND NISSAN SHOULD RECALL THE MURANO FOR THIS ISSUE. *TR
I PURCHASED A 2006 NISSAN MURANO FROM A REPUTABLE CAR DEALER IN DALLAS,TEXAS ON DECEMBER 5, 2012. ON OR ABOUT JANUARY 22,2013, I WAS DRIVING DOWN THE ROAD AT THE ABOVE MENTIONED SPEED AND HEARD A LOUD METAL CRACKING SOUND. AFTER THE CRACKING SOUND, THE SEAT BECAME UNSTABLE AND KEPT SHIFTING BACK AND FORTH. I TOOK THE VEHICLE BACK TO CAR DEALER AND THEY CHECKED THE DRIVER FRONT SEAT AND INFORMED THEY WOULD ORDER A PART TO FIX THE PROBLEM. IN THE MEANTIME, THEY ANCHORED THE SEAT, BUT TWO DAYS LATER, THE SEAT CAME LOOSE AGAIN AND I INQUIRED ABOUT THE PART THEY SAID THEY WOULD ORDER. THE SALESMAN TOLD ME IT WAS ON ORDER BECAUSE THE PART WAS NOT AVAILABLE. SEVERAL DAYS LATER THE SALESMAN CONTACTED ME AND SAID HE HAD BAD NEWS, THAT THEY DIDN'T HAVE THE PART IN STOCK AND WOULD HAVE TO BACK ORDER IT. I WAITED FOR A WEEK AND THEN THE SAME SALESMAN CONTACTED ME AND SAID THE SEAT WOULD HAVE TO BE REPLACED IN ORDER TO FIX THE DEFECT OR THAT I SHOULD TAKE IT TO A NISSAN DEALER AND MAYBE NISSAN WOULD PAY FOR THE REPAIR. AFTER SAID CONVERSATION, I RETURNED TO MY OFFICE AND LOOKED UP THIS DEFECT AND FOUND NUMEROUS COMPLAINTS REGARDING THESE SEATS COMING LOOSE IN THE 2006 NISSAN MURANO, IAND 2007 NISSAN MURANO. FURTHER, IN THE NUMEROUS COMPLAINTS THAT I REVIEWED, NOT ONLY DID THE COMPLAINTS INCLUDE THE FRONT DRIVER SEAT, BUT THE PASSENGER SEAT AS WELL AT A COST OF OVER $1,000.00 PER SEAT. I STRONGLY FEEL THAT NISSAN IS OBLIGATED TO RECALL THE 2006 NISSAN MURANO AND THE 2007 NISSAN MURANO FOR
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 72 MPH, SHE HEARD A LOUD THUMP AND THE DRIVER'S SIDE SEAT FRACTURED AND MOVED FROM LEFT TO RIGHT. THE CONTACT RECEIVED INJURIES TO HER HIP. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FRONT DRIVER'S SEAT NEEDED A NEW UNDER CARRIAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. THE CURRENT MILEAGE WAS APPROXIMATELY 121,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE FRONT DRIVER'S SIDE SEAT COLLAPSED TOWARD THE DRIVER'S SIDE DOOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH A FRACTURED SEAT BRACKET. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC, WHO ADVISED THAT THE SEAT FRAME WOULD NEED TO BE REPLACED. THE TECHNICIAN WELDED THE SEAT BRACKET BACK TO THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
I SAT DOWN IN THE DRIVERS SEAT, STARTED TO PULL OUT OF THE PARKING LOT AND HEARD A CRACKING SOUND AND FELT THE LEFT REAR OF THE SEAT DROP DOWN 1-2 INCHES. THE SEAT ROCKS FROM SIDE TO SIDE WHILE DRIVING. AFTER LOOKING IN THE AREA OF THE PRIOR LOUD CRACKING SOUND, I FOUND THE LEFT REAR SEAT BRACKET IS BROKEN. THIS IS VERY UNSAFE. THERE ARE HUNDREDS OF REPORTS ON THE INTERNET OF THIS PART FAILING IN MANY YEARS OF THE MURANO VEHICLE AND AN UPDATED STRONGER PART IS NOW AVAILABLE. THIS HAS BEEN AN ON GOING PROBELM WITH THE MURANO AND FEEL THIS TYPE OF INCIDENT SHOULD BE THE SUBJECT OF A RECALL AND REPAIRED FOR NO COST TO THE OWNER. *TR
I WAS TURNING AND NOTICE THAT MY SEAT WAS MOVING. ROCKING MOTION AND IS NOT SECURE. *TR
I WAS PULLING OUT OF AS PARKING LOT WITH HOT COFFEE IN MY CUP HOLDER. MY MOTHER WAS IN THE PASSENGER SEAT AND MY 11 YEAR OLD SON WAS IN THE BACK SEAT. I HEARD A CLUNK AND MY SEAT JOLTED BACKWARD MAKING CONTROLLING MY VEHICLE EXTREMELY DIFFICULT ALMSOT RESULTING IN HITTING A GAS STATION SIGN AND JUTTING OUT INTO A MAJOR ROADWAY. THE COFFEE SPILLED INTO MY LAP ADDING TO THE ALREADY SEVERE PROBLEM. *TR
I SAT DOWN IN THE DRIVERS SEAT AND HEARD A CRACKING SOUND AND FELT THE LEFT REAR OF THE SEAT DROP DOWN 1-2 INCHES. THE SEAT ROCKS FROM SIDE TO SIDE WHILE DRIVING. UPON INVESTIGATION I FOUND THE LEFT REAR SEAT BRACKET IS BROKEN. THIS IS VERY UNSAFE. THERE ARE HUNDREDS OF REPORTS ON THE INTERNET OF THIS PART FAILING IN MANY YEARS OF THE MURANO VEHICLE AND AN UPDATED STRONGER PART IS NOW AVAILABLE. I FEEL THIS TYPE OF INCIDENT SHOULD BE THE SUBJECT OF A RECALL AND REPAIRED FOR NO COST TO THE OWNER. *TR
WHILE DRIVING I HEARD A LOUD POP AND THE DRIVER'S SEAT SHIFTED TO THE LEFT ALMOST LOSING CONTROL OF THE CAR I PULLED OVER AND THE SEAT WAS LOOSE AT THE BASE FROM THE LEFT SIDE, AT CLOSER INSPECTION THE FRAME HAD SEPARATED AND THE METAL FRAMING HAD SPLIT. THIS ISSUE SEEMS TOO OFTEN WITH THIS VEHICLE THE MANUFACTURER SHOULD RESPOND TO THESE MULTIPLE ISSUES AND ADDRESS. *TR
UPON STARTING VEHICLE IN A.M., I HEARD A LOUD WHINE EMANATE FROM ENGINE COMPARTMENT. THE SOUND WAS EXACTLY LIKE BRITTLE LEAVES FROM A TREE WERE RUBBING ON THE MOVING BELTS. I TURNED STEERING WHEEL LEFT AND RIGHT AND STEERING SENSATION SEEMED SPORADIC AND IRREGULAR. I OPENED THE HOOD AND CHECKED SERPENTINE BELT AND POWER STEERING BELT. I THOUGHT THE BELTS MAY BE GLAZED OR HAVE LOOSENED OR HAD A FOREIGN OBJECT TOUCHING THEM. ALL LOOKED OKAY BUT THE NOISE REMAINED. THAT AFTERNOON I CALLED MY MECHANIC AND MADE APPT. MY MECHANIC CHECKED VEHICLE , ADDED POWER STEERING FLUID AS HE FOUND THERE WAS A LEAK IN THE POWER STEERING PRESSURE HOSE AND SAID HE WOULD ORDER A NEW UNIT AND INSTALL AS SOON AS POSSIBLE. HE SAID THIS IS AN EXTREMELY COMMON PART TO FAIL ON THESE MURANOS. WITHIN A FEW DAYS THE REPAIR WAS COMPLETE, HOWEVER IT SET ME BACK FOUR HUNDRED DOLLARS. I CALLED NISSAN AT 1-800- NISSAN1. THE AGENT ON BEHALF OF NISSAN REFUSED TO ACCEPT RESPONSIBILITY, HOWEVER DID MAKE A CASE NUMBER. I STATED SOMEONE WILL BE SERIOUSLY INJURED OR KILLED ONE DAY, BUT WAS MET WITH THE OBLIGATORY "WE ARE NOT RESPONSIBLE". I CALLED THE DEALER WHERE I PURCHASED THE MURANO AND WAS TOLD NISSAN IS WELL AWARE OF THE NUMEROUS FAILURES OF THIS POWER STEERING PRESSURE HOSE, AND IT IS EXTREMELY COMMON. SINCE THERE IS NO RECALL, THERE IS NOTHING THAT COULD BE DONE TO ASSIST ME. *TR
ON 12/10/12 I WAS DRIVING ABOUT 15MPH WHEN ALL OF A SUDDEN MY VEHICLE STARTED MAKING LOUD CLUNKING NOISES, BROUGHT THE VEHICLE TO MY MECHANIC WHO INSPECTED IT AND SAID THEY BELIEVED THAT IT WAS AN ISSUE WITH THE TRANSFER CASE OR TRANSMISSION WHICH SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY. NISSAN IS SAYING THAT THE TRANSFER CASE HAS NO WARRANTY EVEN THOUGH THEY KNOW THAT IT FAILS. WHEN ASKED WHY IT FAILED THE TECHNICIAN TOLD ME THAT NISSAN DOESN'T ALLOW THEM TO DIAGNOSE THE FAILURE JUST TO REPLACE IT BUT UNFORTUNATELY AT MY COST OF $3500 WHY SHOULD I BE RESPONSIBLE FOR THIS IF THEY KNOW ITS AN ISSUE AND CAN NOT GUARANTY THAT IT WON'T FAIL AGAIN! I CAN NOT AFFORD NOT SHOULD I HAVE TO PAY FOR NISSANS FAILURE! THIS IS A WIDE SPREAD ISSUE AND NISSAN NEEDS TO MAKE THIS RIGHT WITH THE CONSUMER. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2006 Nissan Murano → · Every Murano year → · How the figures are calculated →