Page 3 of 3 · complaints 101–107 of 107

2012 Nissan Maxima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Oct 23, 201331,000 milesNJ

I WAS DRIVING SOUTH OF THE NJ TURNPIKE I HEARD A LOUD BOOM SOUND AND VIBRATIONS ON THE ACCELERATOR I LOOKED IN THE REARVIEW MIRROR AND SAW DEBRIS AND A CLOUD OF SMOKE. SMELLS OF SOMETHING BURNING ALSO THERE WAS A TREMENDOUS AMOUNT OF SMOKE COMING FROM UNDERNEATH THE HOOD OF MY CAR. I IMMEDIATELY STARTED PULLING OVER FROM THE MIDDLE LANE AS I'M PULLING OVER ALMOST CAUSING A MAJOR ACCIDENT THE CAR WENT DEAD EVERYTHING JUST BLEW OUT COAST OFF TO THE SHOULDER ALMOST KILLING MYSELF AND OTHERS. I IMMEDIATELY RUSHED OUT OF THE CAR AND STARTED RUNNING ON THE SHOULDER BECAUSE I THOUGHT MY CAR WAS GOING TO BLOW UP. I CALLED ROADSIDE ASSISTANCE AND THEY CALLED PULEIOS TOW TRUCK OF NORTH BRUNSWICK NJ WHICH WAS A HORRIBLE EXPERIENCE THEY TOWED ME OFF THE TURNPIKE I HAD TO PAY $150 OUT OF POCKET FOR THIRD PARTY TOWING THAT I HAD NO KNOWLEDGE OF NO CONTROL OF AND NO MONEY! NISSAN ROADSIDE SUPERVISOR[XXX]TOLD ME "THAT'S YOUR BILL TO PAY AND SOON AS YOU PAY WE WILL DISPATCH OUR TOW TUCK TO TAKE YOU TO NISSAN DEALERSHIP. WHERE I HAD THE CAR SERVICED." AFTER THE MONEY WAS PAID I STILL HAD TO WAIT ANOTHER 2 1/2HR. AFTER BEING STRANDED FROM QUARTER TO 9AM. JUST HEARTLESS FOR A CUSTOMER WHO WAS ALMOST KILLED ON THE NJ TURNPIKE ALL FROM THERE MANUFACTURER DEFECT IN THE BATTERY WHICH EXPLODED AND BLEW TWO BIG HOLES IN THE ENGINE. DIAGNOSTIC DONE BY NORTH PLAINFIELD NJ...MY ENGINE IS COMPLETELY BLOWN AND THE CAR IS ONLY 14 MONTHS OLD. NOW HOW DO YOU EXPLAIN THAT! INFORMATION REDACTED PURSUANT TO THE

Air Bags
Filed Aug 5, 2013TX

THE PASSENGER SIDE AIRBAG TURNS OFF WHEN EITHER WHEN MY HUSBAND WHICH IS 230LBS AND MYSELF 132 LB AND SOME OTHER PASSENGERS. REPORTED THIS TO NISSAN BROUGHT THE CAR IN. THE SAY ITS WORKING FINE. EVEN WHEN I HAVE VIDEO THAT THE AIRBAG HAS CLICKED OFF FOR LONG PERIODS OF TIME. THIS IS A MAJOR SAFETY ISSUE. *TR

Air Bags
Filed Jul 28, 20133,000 milesAZ

AIR BAG OFF LIGHT ILLUMINATES WHEN A 200 LB ADULT IS SITTING IN THE PASSENGER SEAT. THE PROBLEM IS INTERMITTENT BUT MORE OFTEN THEN NOT. THE DEALERSHIP SAYS THEY CAN NOT FIND A PROBLEM. THIS IS A BIG SAFETY ISSUE IF SOMEONE IS INVOLVED IN A FRONTAL CRASH. *TR

Air Bags
Filed May 7, 201312,000 milesTX

WHEN ANY ADULT SITS IN THE PASSENGER SEAT WHO IS NOT HEAVY WILL NOT ENABLE THE AIRBAG. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IS HOW IT IS SUPPOSE TO BE BUT THIS HAS NEVER HAPPENED IN ANY OTHER CAR. *TR

Air Bags
Filed Apr 29, 20133,000 milesIL

PASSENGER SIDE AIR BAG INTERMITTENTLY (A LOT!) DOES NOT HAVE AN AIRBAG FOR 130+ POUND PERSON, BUT DOES HAVE AIRBAG FOR 80LB CHILD. HAVE HAD TO THE DEALERSHIP MULTIPLE TIMES, NISSAN REPORTS THAT THIS IS WITHIN THEIR SPECIFICATIONS; THEY HAVE DISMISSED THE COMPLAINT. I HAVE FURTHER REPORTED TO NISSAN CONSUMER AFFAIRS COMPLAINT #11108041, BUT SINCE I'VE BEEN WORKING ON THIS FOR A YEAR NOW, I DO NOT FEEL CONFIDENT IN THEIR "HELP". *TR

Steering
Filed Jul 19, 201220,117 milesTX

TODAY I FOUND MY NISSAN MAXIMA 2009 MAKING A REPETITIVE GRINDING SOUND. UPON INVESTIGATION I DISCOVERED THAT IT WAS THE MOTOR FOR THE ADJUSTABLE STEERING WHEEL COLUMN. IT IS CURRENTLY STUCK IN THE HIGHEST POSITION AND IT IS EXTREMELY CLUMSY TO DRIVE AND BLOCKS VISION TO THE INSTRUMENT PANEL. IN RESEARCHING THE REPAIR I DISCOVERED THAT THIS IS AN INCREDIBLY COMMON EVENT AND FEEL A RECALL IS IN ORDER. PLEASE INVESTIGATE THE FREQUENT NATURE OF THIS REPAIR. *TR

Engine and Engine Cooling
Filed Oct 26, 201110,245 milesFL

TL* THE CONTACT OWNS A 2012 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC START BUTTON, WHICH THE CONTACT BELIEVED CAUSED THE VEHICLE TO STALL. IN ADDITION, WHILE SHIFTING INTO DRIVE THE VEHICLE STALLED. THE MANUFACTURER WAS CONTACTED AND WAS INVESTIGATING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 10,245.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Nissan Maxima → · Every Maxima year → · How the figures are calculated →