Page 7 of 7 · complaints 301–339 of 339

2009 Nissan Maxima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Aug 6, 201233,000 milesMD

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING COLUMN FAILED, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TELESCOPIC MOTOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED LITTLE ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.

Steering
Filed Jul 19, 201233,500 milesNY

AFTER STARTING MY CAR I HEARD A LOUD GRINDING/WHINING NOISE COMING FROM THE STEERING WHEEL. THE AUTOMATIC TILT/TELESCOPIC STEERING WHEEL WAS STUCK IN THE UP POSITION AND FAILED TO LOWER TO THE MEMORY SET POSITION. THE LOUD AND DISTRACTING NOISE WOULD HAPPEN EVERY TIME I STARTED THE CAR AND ONLY STOPPED AFTER MANUALLY TRYING TO ADJUST THE STEERING WHEEL, WHICH DID NOT WORK. THE STEERING WHEEL IS STUCK IN A POSITION THAT SO THAT I CANNOT SEE THE GAUGES OR SPEEDOMETER PROPERLY WHICH IS DANGEROUS WHEN DRIVING. AFTER DOING SOME RESEARCH I HAVE FOUND THIS TO BE A COMMON PROBLEM AND NISSAN SHOULD ISSUE A RECALL TO FIX THIS DANGEROUS DEFECT. *TR

Steering
Filed Jul 17, 201236,000 milesAL

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE STEERING WHEEL WAS IN A LOCKED POSITION AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE GEAR BOX MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 47,000.

Steering
Filed Jul 12, 201245,000 milesCA

THE AUTOMATIC TILT STEERING WHEEL MOTOR MADE A GRINDING NOISE THEN FAILED TO MOVE THE WHEEL. THIS MODEL HAS AN AUTOMATIC ENTRY/EXIT SYSTEM THAT MOVES THE WHEEL UP AND DOWN EVERY TIME YOU ENTER/EXIT THE VEHICLE. THE TILT MECHANISM ATTEMPTS TO LOWER THE WHEEL WHENEVER I START THE CAR. THIS HAS PUT THE STEERING WHEEL IN A POSITION THAT IS EXTREMELY LOW AND WILL NOT RAISE. THIS HAS MADE STEERING DIFFICULT AND BLOCKS THE VIEW OF THE INSTRUMENT PANEL. *TR

Steering
Filed Jun 18, 201257,000 milesMA

STEERING WHEEL TILT MOTOR GRINDS AND REMAINS IN THE DOWN POSITION. UNDERSTAND SPECIAL BULLETIN NTB09-094 IS POSTED. THE CAR IS PRECARIOUSLY CHALLENGING TO DRIVE WITH THE STEERING WHEEL IN THIS POSITION WHICH ALSO MAKES IT DANGEROUS TO SEE THE DASHBOARD WITH THE WHEEL IN THE WAY. TOO MANY COMPLAINS ON THIS PROBLEM. NISSAN SHOULD ISSUE A RECALL ON THE TELESCOPIC MOTORS IN THIS CAR ASAP. *TR

Visibility › Rearview Mirrors/Devices
Filed May 3, 201259,400 milesGA

CAR WAS SITTING PARKED; HAD NOT BEEN DRIVEN FOR SEVERAL DAYS, WENT TO GET IN CAR AND REAR VIEW MIRROR WAS DANGLING. REAR VIEW MIRROR HAD BROKEN AWAY FROM WINDSHIELD, CHUNK OF WINDSHIELD BROKEN WHERE MIRROR HAD BEEN ATTACHED. *TR

Steering
Filed May 2, 201235,000 milesNJ

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE STEERING SEIZED WITHOUT WARNING. THE FAILURE OCCURRED WHILE DRIVING 35 MPH. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION FAILRED. THE RACK AND PINION WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS NOT AVAILABLE.

Steering
Filed Apr 12, 201232,200 milesCO

PLEASE INVESTIGATE THE OCCURRENCE RATE OF MY COMPLAINT!!! THE AUTOMATIC TILT STEERING MOTOR BECAME INOPERABLE AND LOCKED IN THE LOWEST DOWN POSITION UPON STARTING THE IGNITION. THE CAR IS UNCOMFORTABLE TO DRIVE WHEN THE STEERING WHEEL IS IN THE LOWEST POSITION EVEN WHEN THE AUTOMATIC SEAT ADJUSTMENTS ARE SET TO THE LOWEST POSITION. I DO NOT HAVE FULL VIEW OF THE DASHBOARD INSTRUMENTS. NISSAN HAS A TSB (TECHNICAL SERVICE BULLETIN) ON THE ISSUE AND THE DEALER TELLS ME IT IS SOMETHING THEY ARE SEEING MORE AND MORE IN THE MAXIMA AND MURANO MODELS. MY MAXIMA IS JUST 29 DAYS PAST THE WARRANTY EXPIRATION DATE. NISSAN MUST RECALL VEHICLE MODEL YEAR 2009 (NISSAN MAXIMA) TO REPAIR THE TILT STEERING MOTOR AT THEIR COST. THE REPAIR COSTS TO THE CONSUMER IS OVER $600. I BELIEVE IT IS A SAFETY ISSUE AND COULD RESULT IN IMPROPER STEERING BY THE DRIVER RESULTING IN AN ACCIDENT/INJURY/DEATH. THANK YOU *TR

Engine and Engine Cooling
Filed Mar 28, 201216,123 milesPA

MY FAMILY AND I WERE DRIVING SOUTH BOUND ON THE NEW JERSEY TURNPIKE AT 75 MPH AND THE CAR SHUTDOWN, IT WOULD NOT ACCELERATE AND LOST POWER. LUCKILY WE WERE IN THE RIGHT LANE AND I ACTED QUICKLY TO TURN ON THE HAZARDS AND GET OFF THE HIGHWAY ON TO THE SHOULDER TO AVOID A SERIOUS ACCIDENT. THIS CAR ONLY HAS ~16000 MILES AS WELL AS ALL OF ITS SCHEDULED MAINTENANCE IS UP TO DATE. AFTER GETTING IT TOWED TO THE NISSAN DEALERSHIP THEY INFORMED US THAT IT WAS A PROBLEM WITH THE MASS AIR FLOW SENSOR AND THAT EVEN THOUGH THE CAR WAS WITHIN THE WARRANTY PERIOD THE WARRANTY WOULD NOT COVER IT AS THEY FOUND A LEAF IN THE SENSOR. WE HAVE NO WAY TO VERIFY THAT THERE WAS A LEAF IN THE SENSOR AND THE CAR IS KEPT IN A GARAGE AND/OR DRIVEWAY NOWHERE NEAR A TREE. WE WANTED TO REPORT THIS INCIDENT SO THAT IF MORE INCIDENTS LIKE THIS OCCUR MAYBE A RECALL IS WARRANTED AS NISSAN'S ENGINEERING OF THE VEHICLES COULD BE AT FAULT. HOW COULD A LEAF IN GET IN THERE? IF A LEAF DOES GET IN WHY WOULD THAT CORRODE THE PART? *TR

Electrical SystemFire
Filed Mar 19, 2012130,000 milesNY

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AT ENGINE STARTUP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND SPARKS BECAME VISIBLE ONCE THE HOOD WAS OPENED. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ALTERNATOR HAD MELTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Tires
Filed Dec 31, 201137,000 milesPA

BOUGHT A 2009 NISSAN MAXIMA ON 4/21/2011, IT HAD 25206 MILES ON IT, I CURRENTLY HAVE 37000 MILES ON IT. I HAVE HAD TO ADD AIR TO MY TIRES AT LEAST ONCE A WEEK, ON CHRISTMAS DAY I CAME OUT TO A FLAT TIRE, REMOVED WHEEL AND NOTICED THE INSIDE WALL HAD SEVERAL "SPIDER WEB" CRACKS ON IT, ONE WAS BAD ENOUGH TO LEAK AIR. I WOULD LIKE TO NOW IF ANYONE ELSE HAS REPORTED THIS PROBLEM? *KB

Steering
Filed Dec 27, 201140,000 milesMD

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN A FEW WEEKS. THE FAILURE AND THE CURRENT MILEAGES WERE 40,000.

Unknown or Other
Filed Dec 9, 2011AE

I AM A SOLDIER STATIONED IN GERMANY WHO ENCOUNTERED A TIRE BLOW OUT ON 6 DECEMBER 2011. I WAS FORTUNATE ENOUGH TO BE DRIVING ON THE MILITARY BASE AND SOMEONE CAUGHT MY ATTENTION TO NOTIFY ME. I TOOK THE VEHICLE TO THE AUTO SHOP ON THE BASE AND TOLD THEY COULD NOT ORDER THE TIRE THROUGH ANY OF THEIR VENDORS AND I HAD TO GO THROUGH THE LOCAL ECONOMY. HOWEVER, BEFORE I LEFT THEY INSPECTED THE TIRE TO IDENTIFY WHAT CAUSED THE FLAT AND STATED IT WAS A MANUFACTURER DEFECT. THE TIRE SEPERATED FROM THE SEAMS. IT WAS VERY DISTURBING THIS HAPPENDED, BECAUSE I USUALLY HAVE MY 10 YEAR OLD DAUGHTER IN THE VEHICLE. ALSO I AM USUALLY DRIVING IN THE WEE HOURS OF THE MORNING OR AT NIGHT. IN ADDITION THE TIRE WILL COST $300 TO PAY FOR. I PAID ADDITIONAL MONEY FOR A TIRE WARRANTY, WHICH DOES NOT COVER MANUFACTURER DEFECTS. *TR

Steering
Filed Sep 23, 201152,000 milesFL

TILT STEERING WHEEL LOCKED IN THE EXTREME UP POSITION WHEN DRIVERS DOOR WAS OPENED AT APPROX 2 YEARS/52,000 MILES. TILT STEERING WHEEL COULD NOT BE LOWERED UNTIL DISASSEMBLED BY THE DEALER. DRIVER VISIBILITY WAS SERIOUSLY OBSTRUCTED, ESPECIALLY FOR SHORTER DRIVERS. POTENTIAL AIR BAG EFFECTIVENESS WAS ALSO SERIOUSLY DEGRADED. NISSAN IDENTIFIED THE PROBLEM IS WITH THE STEERING COLUMN ADJUSTMENT MOTORS (TILT OR TELESCOPE) IN SERVICE BULLETIN NTB09094. HOWEVER, NISSAN HAS NOT ISSUED A RECALL AND REFUSED TO REIMBURSE THIS FIRST-TIME NISSAN OWNER FOR THIS SAFETY DEFECT. THERE IS NO CERTAINTY OF WHETHER REPLACEMENT NISSAN STEERING COLUMN ADJUSTMENT MOTORS DO NOT HAVE THE SAME UNDERLYING DESIGN DEFECT AND WILL NOT FAIL SHORTLY AFTER INSTALLATION. THE TELESCOPE ADJUSTMENT MOTOR FAILED AT APPROX 1 YEAR/38,000 MILES. TOTAL REPLACEMENT COST FOR PARTS AND LABOR FOR BOTH ADJUSTMENT MOTORS WAS APPROXIMATELY $400+. I REQUEST NISSAN AND NHTSA ISSUE A RECALL FOR THIS SERIOUS SAFETY DEFECT. *TR

Steering
Filed Sep 6, 201122,500 milesMD

THE STEERING WHEEL TILT AND TELESCOPE MOTOR STOP WORKING. I TOOK IT TO THE NISSAN DEALERSHIP TO HAVE REPAIRED UNDER WARRANTY. ONLY TO BE TOLD THAT I WAS ONE MONTH OUT OF FACTORY WARRANTY 3 YEARS OR 36,000 MILES. THE SERVICE ADVISOR SHOWED ME THAT IT WAS A BULLETIN DATED IN 2009, AT THE DEALERSHIP SERVICE DEPARTMENT SHOWING THERE WAS AN ISSUE WITH THE TILT AND TELESCOPE MOTOR. I'M OUT OF WARRANTY SO I HAVE TO PAY OUT ALMOST 1,500 DOLLARS TO GET IT REPAIRED. ITS NOT FAIR TO CONSUMERS WHEN PAYING ALMOST 40,000 DOLLARS FOR A VEHICLE THAT HAS ISSUES. IT'S NOT FAIR WHEN THE DEALERSHIPS ARE AWARE OF PROBLEMS AND NOT INFORMING THE OWNERS UNTIL IT'S DISCOVERED AFTER THE WARRANTY HAS EXPIRED. THERE SHOULD HAVE BEEN A RECALL ON THIS VEHICLE OR AT LEAST NOTIFIED THE OWNER TO HAVE DONE AT THEIR LEISURE. *TR

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Jan 4, 201136,229 milesPA

TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT HE LOCKED THE VEHICLE AND ACTIVATED THE ALARM BUT THE TRUNK DID NOT LOCK. THE VEHICLE WAS BURGLARIZED BECAUSE THE TRUNK WAS NOT LOCKED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT HE HAD TO STAND AT A CERTAIN DISTANCE FROM THE VEHICLE FOR THE TRUNK TO LOCK. THE FAILURE AND CURRENT MILEAGES WERE 36,229.

Unknown or Other
Filed Dec 26, 201019,000 milesNJ

MY WIFE IS A HIGH SCHOOL TEACHER. SHE HAS AN ASSIGNED SPOT WHICH IS RIGHT UP TO THE CURB NEAR AN ENTRANCE TO THE SCHOOL, APPROXIMATELY 150 FEET BETWEEN CURB AND BUILDING. AS SHE ENTERED HER SPOT AND PREPARED TO COME TO A COMPLETE STOP, WITH HER FOOT ON THE BRAKE, THE ENGINE MADE A LOUD NOISE, SHE SAW AN EXCLAMATION POINT FLASH TWICE ON THE DASHBOARD, AND WITH HER FOOT STILL ON THE BRAKE, THE CAR RACED UNCONTROLLABLY FORWARD JUMPING THE CURB AND DID NOT STOP UNTIL SHE PUSHED THE STOP/START BUTTON ON THE DASHBOARD OF THE KEYLESS SYSTEM. AS THERE WERE MANY STUDENTS AND SEVERAL TEACHERS IN THE VICINITY, IT IS EXTREMELY FORTUNATE THAT THE CAR STOPPED FOR MY WIFE AND EVERY ONE ELSE IN THE AREA.

Air Bags
Filed Sep 13, 20107,500 milesIN

2009 NISSAN MAXIMA PASSENGER SIDE AIR BAG ISSUES. EVERYTIME I SIT IN THE PASSENGER SIDE SEAT THE AIR BAG LIGHT COMES ON SAYING THAT IS NOT ON. I WEIGH 145LBS AND HAVE NEVER HAD THIS PROBLEM IN ANY OF OUR OTHER CARS. HAVE TAKEN IT TO THE DEALERSHIP, THEY REPLACED THE SEAT ONCE, IT IS STILL DOING THE SAME THING. IF I CAN'T SIT IN THE PASSENGER SIDE OF MY CAR THAT I'M PAYING $500 A MONTH TO DRIVE, THEN THEY NEED TO TAKE IT BACK. *TR

Suspension
Filed Aug 24, 201045,000 milesMS

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL POP COMING FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V358000- SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Air Bags
Filed Aug 21, 20101,451 milesIL

PASSENGER AIRBAG LIGHT CAME ON SAYING IT WOULD NOT WORK. WIFE OF 140 POUNDS WAS SITTING IN SEAT. IT WAS TURNED ON ALL THE TIME. SHE GOT IN AND OUT A FEW TIMES, THE LIGHT STILL CAME ON. THE NEXT DAY IT WENT OFF AND HAS STAYED OFF SINCE. TOOK CAR TO NISSAN DEALER THEY CHECKED IT,SAID THEY COULD NOT REPLICATE THE PROBLEM. THEY TOLD ME TO BRING CAR BACK IF IT OCCURRED AGAIN. *TR

Air Bags
Filed Aug 20, 2010MO

WE OWN A 2009 NISSAN MAXIMA THAT WAS PURCHASED NEW ON SEPTEMBER 25, 2009. WHEN DRIVING THE VEHICLE WITH MY WIFE IN THE PASSENGER SEAT THE AIR BAG SYSTEM TURNS OF THE AIRBAG. MY WIFE IS 5'5" AND 125LBS, WELL WITHIN NORMAL ADULT SIZE. UPON DISCOVERING THE PROBLEM WE HAVE TAKEN THE VEHICLE INTO THE DEALERSHIPS MECHANIC 4 TIMES OVER THE LAST 11 MONTHS WITH EVERY TIME OTHER THAN THE INITIAL VISIT LASTING ALMOST A WEEK EACH TIME. THE LAST TIME WE TOOK IT IN I CALLED THE DEALERSHIP MANAGER AND WAS TOLD THAT THEY HAD NO RECORD OF OUR VEHICLE BEING IN THERE SHOP EVER. UPON THE COMPLETION OF THE FINAL TRIP TO THE SHOP WE DISCUSSED THE ISSUES AT LENGTH WITH THE SERVICE MANAGER OF THE DEALERSHIP AND WE REPLICATED THE ISSUE IN BOTH THE 2010 AND 2011 MODEL MAXIMA'S. WE HAVE SINCE CALLED NISSAN LOOKING TO HAVE OUR CAR PURCHASED BACK OR HAVE THE PROBLEM REPAIRED SO THAT THE AIRBAG WILL WORK WITH HER IN THE CAR. AT THAT TIME WE WERE TOLD THAT NISSAN'S AIRBAG SYSTEM WAS DESIGNED TO TAKE INTO ACCOUNT ALL FACTORS AND MAKE A DECISION AT THAT TIME. AS OF AUGUST 20TH 2010 WE HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH OUR CAR AND THAT THE AIRBAG IS FUNCTIONING NORMALLY. LET IT BE NOTED THAT THERE ARE SEVERAL INSTANCES OF THIS PROBLEM DOCUMENTED ACROSS THE WEB. *TR

Engine and Engine Cooling
Filed Aug 17, 201082,000 milesMS

THE COLLAR WILL MOVE UP AND DOWN SLOW ... REPORT THE MOTOR IS BAD. *TR

Air Bags › Frontal
Filed Jul 13, 2010PA

PURCHASE CAR IN 4/2009, TOOK CAR INTO DEALER FOR AIR BAG LIGHT ON 12/30/09 AGAIN 1/18/10, 6/7/2010, AND 7/8/10 FOR AIR THE BAG LIGHT THAT COMES ON WHEN MY 150LB DAUGHTER SIT IN THE PASSENGER'S SEAT, AND THE LIGHT IS CONSTANTLY ON TELLING ME THE AIRBAG IS OFF. SHE IS 26 YEARS OLD, AND SHE HAS TO SIT IN THE BACK. I HAD TO TAKE IT BACK TO THE DEALER 4 TIMES. TWO TIMES WAS TO SHOW THEM WITH THE PASSENGER IN THE SEAT THAT THE LIGHT WAS ON SIGNALING THAT THE AIRBAG IS OFF. THE MANAGER HAD MY GRAND'S GET IN AND OUT. YEAR AND MONTHS. THERE WERE RECALLS FOR THE 2008 ALTIMA, WHY CAN I HAVE THE SAME PROBLEMS. IT'S A RECALL AND THEY DON'T WANT ACKNOWLEDGED IT NOW. I WENT ONLINE LOOKING FOR OTHER PEOPLE AND THERE ARE SOME PEOPLE EXPERIENCE THE SAME THING. THE NISSAN FORUM SAID THEY TOLD HIM THE SAME THING, AND THIS PERSON COMPLAIN ABOUT HIS WIFE SITTING IN THE PASSENGER SEAT THE SAME THING WITH THERE 2009 NISSAN. THIS IS MY 4TH NISSAN, MY SECOND FROM THE SAME DEALER. THEY TOOK MY CAR AND GAVE ME A FREE RENTAL, MY DAUGHTER GOT IN AND THE SAME THING HAPPEN IN THE 2010 AS SOON AS SHE SAT IN. I HAD HER GET OUT, OVER AND OVER AGAIN. FIX THE SEAT BELT. THEY CALLED ME AND TOLD ME THAT THEY WERE NOT FIXING IT. IT IS MY DAUGHTER. I SAID FOR 1 YEAR IN A HALF SHE DIDN'T SIT RIGHT IN THAT SEAT. I TOOK MY CAR TO THE DEALER 2 TIMES FOR THEM TO WITNESS MY DAUGHTER IN THE SEAT. ONE TIME WAS THE SERVICE MANAGER; HE SAW THE LIGHT ON WITH HER IN THE SEAT. I CALL THE HEADQUARTER TO FILE A COMPLAINT, THEY CAL

Suspension › Front
Filed Jun 1, 20107,000 milesCA

I PURCHASED A 2009 NISSAN MAXIMA ON NOVEMBER 12TH 2009, UNKNOWINGLY THAT NISSAN ISSUED A RECALL FOR THE FRONT SUSPENSION (RECALL SUMMARY NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK) I HEARD NOISES FROM THE FRONT AREA OF THE CAR AND TOOK IT INTO THE DEALERSHIP, WHERE THE SERVICE DEPARTMENT SAID THEY COULD NOT FIND A PROBLEM, I TOOK THE CAR BACK AND THE NOISE GOT WORSE, I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THEY RECALLED THE VEHICLE FOR A SOUND DAMPENER, AND WAS REPLACED. I TOOK MY FAMILY ON A 2 HOUR ROAD TRIP WHEN MY VEHICLE BEGAN TO MAKE SERIOUS NOISES, THE CAR BEGAN TO JERK AND SHAKE. I LOOKED ONLINE AND NOTICED A RECALL THAT WAS NEVER BROUGHT TO MY ATTENTION, THE RECALL STATES THAT "IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH", I RETURNED TO THE DEALERSHIP AND SPOKE WITH THE SALES MANAGER AND WAS TOLD THAT "IF I FELT THAT THE CAR IS UNSAFE THEN DON'T DRIVE IT!". I AM PAYING FOR A CAR THAT IS EXTREMELY DANGEROUS AND WAS SOLD THIS CAR AFTER THE RECALL AND STILL HAS NOT BEEN FIXED. I BELIEVE THAT MY FAMILY AND I HAVE BEEN SEVERELY BEEN PUT IN HARMS WAY AND HAVE BEEN LIED TO ABOUT A RECALL! I FEEL THAT THE DEALERSHIP HAD THE DUTY TO REPAIR A CRUCIAL SAFET

Wheels
Filed May 18, 201022,000 milesCT

WHEELS BEND EASILY AND CAUSES VEHICLE TO VIBRATE. *TR

Seats
Filed May 12, 2010NC

2009 NISSAN MAXIMA - DRIVER SEAT MOVES FORWARD UPON ACCELERATION AND MOVES BACKWARD UPON SLOWING DOWN OR STOPPING. THE DRIVER IS MOVED FORWARD OR BACK WHENEVER THE SEAT MOVES. THE DRIVER SEAT IS NOT STABLE UPON ACCELERATION OR STOPPING. NOTIFIED NISSAN DEALERSHIP- PER NISSAN, NOT COVERED UNDER WARRANTY. THE REPAIR IS LEFT TO THE CONSUMER. THIS IS A KNOWN ISSUE. NISSAN HAS THIS ISSUE WITH OTHER VEHICLE MODELS. *TR

Steering
Filed May 5, 20102,585 milesCA

IN NOV. 2009, APPROX 3 MONTHS AFTER PURCHASING NEW CAR, IT STARTED INTERMITTENTLY HAVING HEAVIER VIBRATION IN THE STEERING WHEEL. SINCE THEN, THERE IS A CONSTANT MINOR PULSING/VIBRATION, WITH INTERMITTENT VIBRATION THAT HAS MORE INTENSITY. WHEN I HAVE MORE INSTANCES OF THE "HEAVIER" VIBRATION DURING MY COMMUTE IT CAUSES MY HANDS TO TINGLE. I HAVE BEEN TO THE DEALER 4 TIMES WITH THIS COMPLAINT - THE LAST TIME WITH A REGIONAL REP PRESENT. TO DATE, THE DEALER AND NISSAN CORPORATE CONSUMER ASSISTANCE HAS NOT IDENTIFIED ANY SOLUTION NOR ANY OTHER COMPENSATION. I FEEL THERE IS A DEFECT OR DESIGN FLAW THAT IS PRODUCING THE VIBRATION, WHICH I CAN ONLY ASSUME WILL GET WORSE OVER TIME. I AM AFRAID IT WILL EVENTUALLY PUT MY HANDS TO SLEEP ON A LONGER TRIP. *TR

Electrical System
Filed Apr 7, 20106,907 milesCA

WHILE TRAVELING IN THE NUMBER (2) LANE OF THE US 405 N FREEWAY AT SPEEDS OF OVER 65 MPH, I NOTICED THAT THE BATTERY LIGHT STARTED FLICKERING, AND WITHIN 10 SECONDS THE ACCELERATOR CEASED TO RESPOND WHEN PRESSURE WAS APPLIED. WHEN THE ACCELERATOR WAS PUSHED, THE ENGINE WOULD REV, AND THE RPM GAUGE WOULD SHOW THE GAUGE MOVING UP, BUT THE ENGINE WOULD NOT RESPOND. I PUSHED THE ACCELERATOR ALL THE WAY INWARDS, BUT THE ENGINE WOULD NOT RESPOND. APPROXIMATELY 15-20 SECONDS LATER, I NOTICED THAT THE ENGINE CEASED OPERATING, AND THE WHEEL LOCKED. I WAS ALSO UNABLE TO APPLY THE BRAKES, AS WHEN I PUSHED THE BRAKES NOTHING HAPPENED AND THE BRAKE PEDAL FELT VERY STIFF AND NON-RESPONSIVE. AT THE SAME TIME, LIGHTS ON THE DASHBOARD CLUSTER WERE ILLUMINATED. I STARTED PANICKING AS I HAD NO CONTROL OF A VEHICLE TRAVELING OVER 60 MPH ON A FREEWAY DURING EVENING HOURS LOS ANGELES TRAFFIC. I IMMEDIATELY ACTIVATED MY EMERGENCY INDICATORS, AND WAITED IN COMPLETE PANIC UNTIL THE VEHICLE CAME TO A ROLLING STOP ON THE SIDE OF THE FREEWAY. DURING THE SAME EVENING, THE VEHICLE STARTED TO EXHIBIT THE SAME MALFUNCTIONS AS EXPERIENCED EARLIER THAT DAY AND THE VEHICLE DIED IN THE MIDDLE OF THE STREET. DIAGNOSIS: CLIENT STATES VEHICLE WON'T START. BRAKE AND BATTERY LIGHTS ARE ON AFTER CHARGING THE BATTERY PERFORMED BATTERY TEST WITH THE BATTERY TESTER CENTER MIDTRONICS NISSAN MCR620. GR8 BATTERY TESTER WAS UNABLE AT THIS TIME. TEST RESULTS GOOD BATTERY AND CHARGING SYSTEM INCIDENT. UPON INSPECTION TERMINAL

Vehicle Speed Control
Filed Feb 25, 20107,500 milesMI

APPROACHING A PARKING LOT GATE SLOWLY WITH MY FOOT GENTLY ON THE BRAKE. ENGINE SUDDENLY SURGED TO FULL POWER. I'M A 250 LB. MALE AND APPLIED BRAKES WITH BOTH FEET AND COULDN'T STOP VEHICLE. HIT THE GATE ARM CAUSING LITTLE DAMAGE (INCONSEQUENTIAL). FINALLY STOPPED AND ENGINE RETURNED TO IDLE WHEN I MANAGED TO SHIFT TO NEUTRAL.

Service Brakes, Electric
Filed Feb 21, 201030,000 milesMI

IT HAS BEEN TWO MONTHS SINCE MY NISSAN MAXIMA 2009 HAD A PROBLEM WITH FAILED BRAKES. THERE HAS BEEN NO RESPONSE FROM NISSAN USA CORP. EXCEPT TO SAY THAT THEIR ENGINEER HAS INSPECTED THE VEHICLE. BOTH MYSELF AND THE SERVICE MANAGER AT MY NISSAN CAR DEALERSHIP HERE IN SAGINAW TRIED MULTIPLE TIMES TO TALK TO THE PEOPLE AT NISSAN BUT WE ARE LEFT WITH NO ANSWERS. I DON'T KNOW WHAT'S WRONG WITH THE BRAKES AND I AM AFRAID TO TAKE IT OUT ON THE ROAD. I HAVE HAD A RENTAL CAR FOR THE LAST TWO MONTHS WITH ONLY A VERBAL REASSURANCE THAT THE NISSAN CORPORATION WOULD PAY FOR IT. I AM WONDERING WHETHER YOU CAN LOOK INTO THIS MATTER AND WHETHER NISSAN ALSO HAS PROBLEMS WITH THEIR BRAKES LIKE THE TOYOTA. THANK YOU FOR YOUR CONSIDERATION. *TR

Service Brakes, Electric
Filed Jan 7, 201030,000 milesMI

THE BRAKES ON MY NISSAN MAXIMA FAILED AND I WAS ALMOST HIT BY CARS AS I SLID INTO A MAJOR INTERSECTION WHILE BRAKING FOR A RED LIGHT. I WAS ONLY DRIVING AT 5MPH BECAUSE I SAW THE LIGHT FROM ABOUT FIVE CAR LENGTHS AWAY AND I BRAKED AT 2 CAR LENGTHS AWAY FROM THE LIGHT. I BRAKED AGAIN TWICE BUT THE BRAKES CONTINUED TO FAIL AS I SLID INTO THE INTERSECTION. LUCKILY FOR ME, THE ONCOMING TRAFFIC WAS ABLE TO STOP IN TIME FOR ME TO MOVE THE CAR TO A SAFE POSITION. THE BRAKES THEN HELD AGAIN UNTIL I DROVE TO THE DEALER.THE BRAKE PROBLEM OCCURRED TWICE BEFORE THOUGH I DID NOT RECOGNIZE IT AS SUCH , ONCE ON THE SAME DAY AND ONCE WITHIN THE SAME WEEK. IT WAS INTERMITTENT. IT OCCURRED AT SPEEDS LESS THAN 20MPH AND WITHIN 10 MINUTES OF STARTING THE CAR AND DRIVING. THE OUTSIDE TEMPERATURE WAS 20 TO 25 DEGREES F AND THE ROADS WERE CLEAN. I IMMEDIATELY TOOK THE CAR TO THE DEALER WHO SAID THAT NISSAN ENGINEERS HAVE TO EVALUATE THE CAR. ITS BEEN MORE THAN THREE WEEKS, NEITHER THE DEALER NOR I HAVE HEARD FROM NISSAN AS TO WHAT THEY ARE DOING ABOUT IT. I EVEN REPORTED THE INCIDENTS TO THE ONLINE NISSAN CONSUMERS.THEY ACKNOWLEDGED RECEIVING THE COMPLAINT AND THAT'S ALL. I AM STILL DRIVING THE RENTAL CAR ARRANGED BY THE DEALER. *TR

Seats
Filed Dec 18, 20099,000 milesNY

DRIVER'S SEAT IS NOT SECURELY ANCHORED TO FLOOR - IT ROCKS SLIGHTLY AS I OPERATE THE VEHICLE. THE DEALER HAS ATTEMPTED ON 4 OCCASIONS TO REMEDY THIS PROBLEM, AND HAS NOT BEEN ABLE TO. I DO NOT BELIEVE THE SEAT IS SUFFICIENTLY SECURE TO PROTECT ME IN A SERIOUS COLLISION. *TR

Seats
Filed Nov 22, 20094,143 milesSC

DRIVER SIDE SEAT IN MY NISSAN MAXIMA 2009 HAS BEEN REPLACED (THE BASE) AND STILL HAVE AN ISSUE WITH FLEXING, I AM AFRAID THAT IF THERE IS A MAJOR ACCIDENT THE SEAT IS GOING TO COME APART AND CAUSE SERIOUS INJURY. *TR

Vehicle Speed ControlCrash
Filed Oct 17, 200912,000 milesCA

WHILE PULLING INTO A PARKING SPACE, I EXPERIENCED AN UNINTENTIONAL ACCELERATION OF MY 2009 MAXIMA. I HIT A LIGHT POLE DAMAGING THE FRONT RIGHT SIDE OF MY CAR. SEVERAL MONTHS LATER I EXPERIENCED THE SAME TYPE OF ACCELERATION, BUT I REACTED IN TIME BY USING MY BRAKES. *TR

Service Brakes, HydraulicCrash
Filed Aug 30, 20094,400 milesMD

I BOUGHT A BRAND NEW NISSAN MAXIMA IN NOV. MY SISTER BORROWED THE CAR FOR THE WEEKEND AND THE BRAKES FAILED CAUSING HER TO HIT THE VEHICLE IN FRONT OF HER. THE CAR HAD TO BE TOWED TO A BODY SHOP, THE MECHANIC ON DUTY GOT THE CAR RUNNING, WHILE REMOVING THE CAR FROM THE TOW TRUCK HE DROVE THE CAR ABOUT TEN FEET AND THE FIRST THING HE SAID WAS THE BRAKES FEEL FLUFFY. THE CAR WAS REPAIRED AND CLEARED BY THE BODY SHOP, IT WAS THERE ROUGH 5 WEEKS, I TOOK THE CAR TO THE DEALER WHO THEN INSPECTED THE CAR AND BRAKES, THEY SAID NOTHING WAS WRONG AND DOCUMENTED THE INCIDENT. ON JULY 25 I WAS DRIVING HOME FROM THE PARK WITH MY DAUGHTER IN THE BACK SEAT WHEN THE BRAKES FAILED AGAIN, I WAS LUCKY NOBODY WAS IN FRONT OF ME. I GOT THE CAR STOPPED AND THANKFULLY I WAS LESS THEN A MILE AWAY FROM HOME. ON MONDAY I CALLED THE DEALER AND TOLD THEM IT HAPPENED AGAIN AND SAID THEY CAN COME PICK IT UP, I WONT DRIVE IT AND NO LONGER FEEL SAFE IN IT. THEY HAD IT TOWED OUT THAT SAME DAY, THEY HAVE HAD THE CAR EVER SINCE. THE CAR WAS INSPECTED AGAIN ON AUGUST 21 2009, AND CLEARED AGAIN. I WAS TOLD MONDAY THAT NOTHING WAS WRONG WITH THE CAR. TO MY KNOWLEDGE NOTHING HAS EVER BEEN REPLACED OR REPAIRED ON THE BRAKING SYSTEM. *TR

Seats
Filed Aug 7, 2009580 milesKY

THE DRIVERS SEATS IN MANY 2009 MAXIMAS ARE UNSTABLE AND ROCK BACK AND FORTH WHILE THE CAR IS IN MOTION. WHEN ACCELERATING, STOPPING OR TURN CORNERS THE SEATS ROCK CAUSING YOUR FOOT TO BE UNSTABLE ON THE BRAKE OR ACCELERATOR. *TR

Power Train › Automatic Transmission
Filed Jun 16, 200975,000 milesMD

I PURCHASE MY 2004 NISSAN MAXIMA IN JULY 2003. SINCE I HAVE HAD THE CAR I'VE HAD NOTHING BUT MAJOR PROBLEMS. I PERFORM THE REQUIRED MAINTENANCE ON THE CAR AND STILL HAVE NUMEROUS PROBLEMS. I HAVE HAD TO REPLACE THINGS THAT SHOULD HAVE LASTED ON THE CAR THE CD PLAYER HAS BEEN REPLACE AND WHEN OUT AGAIN TWICE. TENSOR ASSEMBLY AND TIMING BELT ALSO 1500. AND NOW I HAVE THE REPLACE MY TRANSMISSION ANOTHER 3100.00. THIS IS RIDICULOUS FOR A CAR THAT HAS A LUXURY PRICE TAG. NISSAN HAS NOT BE HELPFUL AT ALL AND DO NOT TRY TO ANSWER OF HELP IN ANY WAY. NISSAN NEEDS TO RECALL ALL 2004 MODELS. *TR

Seats
Filed May 21, 20096,500 milesMD

IN JANUARY 2009 I PURCHASED A BRAND NEW 2009 NISSAN MAXIMA. IN APRIL MY INTERIOR LIGHTS, STEERING WHEEL AND SEAT AND THE HEAT ON MY DRIVERS SIDE SEAT STOPPED WORKING. I TOOK MY CAR IN TO THE NISSAN DEALER FOR REPAIRS, I WAS TOLD THAT THERE WAS AND ELECTRICAL PROBLEM AND THAT THEY HAD REPAIRED IT. TWO WEEKS LATER THE SAME THING HAPPENED TO ME WHEN I WENT TO GEORGIA, WHEN I GOT BACK TO MARYLAND I TOOK MY CAR INTO THE NISSAN DEALER FOR REPAIRS AGAIN AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR. ON MAY 19TH MY STEERING WHEEL STUCK IN THE HIGHEST UPWARD POSITION AGAIN AND ALSO MY SEAT WAS NOT WORKING, AND THE LOCKS ON THE DOORS KEPT LOCKING AND UNLOCKING WHILE MY CAR WAS TURNED ON BUT NOT BEING DRIVEN, ON MAY 20TH I TOOK MY CAR IN FOR REPAIRS AGAIN, THE SERVICE WRITER AT THE NISSAN DEALER LOOKED AT IT AND ALSO NOTICED THE PROBLEM ( MY STEERING WHEEL WAS STILL STUCK IN THE UPWARD POSITION AND THE SEAT WAS NOT WORKING), AFTER HE PLAYED AROUND WITH SEVERAL BUTTONS HE TOLD ME THAT EVERYTHING SEEMED TO BE DOING FINE AND HE DIDN'T KNOW IF THEY COULD DO ANYTHING FOR ME. I TOLD HIM THAT I WOULD LEAVE MY CAR FOR REPAIRS BECAUSE I KNEW SOMETHING WAS WRONG STILL WITH MY CAR. I RECEIVED A PHONE CALL FROM THE DEALER AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. I KNOW SOMETHING IS WRONG, SO WHERE DO I GO FROM HERE. THIS HAS BEEN THREE TIMES THAT THEY HAVE TRIED TO FIX MY CAR AND I AM GETTING NOWHERE. *TR

Air Bags › Frontal
Filed Feb 5, 2009150 milesNJ

TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. IMMEDIATELY AFTER PURCHASING THE VEHICLE IN DECEMBER OF 2008, THE CONTACT NOTICED THAT THE AIR BAG LIGHT WOULD REMAIN ILLUMINATED WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. IN ADDITION, THE AIR BAG SENSOR WOULD NOT WORK WHENEVER A PASSENGER UTILIZED THE BACK REST. THE DEALER STATED THAT THE SENSOR WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE SENSOR WAS NOT DESIGNED TO WORK WITH A BACK REST AND THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 750 AND FAILURE MILEAGE WAS 150. UPDATED 03/12/09. *LJ UPDATED 03/13/09. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Maxima → · Every Maxima year → · How the figures are calculated →