I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.
2020 Nissan Leaf complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →
Backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charg
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
A yellow warning ⚠️ and two cars crashing comes on and during driving the car applies sudden breaking. I took the car in for repairs but no time line was given for repairs or parts. Also even though it's under warranty the dealer and the headquarter would not give me a rental car until the repairs are made.
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.
THE REVERSE CAMERA SYSTEM THAT ACTIVATES WHEN THE CAR IS IN REVERSE IS SO BLURRY THAT IT IS IMPOSSIBLE TO DISTINGUISH OBJECTS. YOU CAN'T TELL IF THAT'S A BOX IN THE DRIVEWAY BEHIND YOUR CAR OR A BABY SEAT WITH A BABY IN IT. FOR TEST PURPOSES A SIGN WITH 3-INCH LETTERS PLACED 48 INCHES FROM THE CAMERA IS COMPLETELY ILLEGIBLE ON SCREEN. NISSAN REPORTS THAT THIS IS NORMAL OPERATION FOR THE 2020 LEAF REAR CAMERA. I AM ATTACHING A PICTURE OF THE REAR CAMERA SCREEN ALONG WITH A PICTURE OF THE EXACT SAME SCENE TAKEN WITH A CELL PHONE. THE QUALITY DIFFERENCE IS QUITE STRIKING, AND ILLUSTRATES HOW POTENTIALLY DANGEROUS THE 2020 LEAF REAR CAMERA COULD BE FOR DRIVERS.
ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2020 Nissan Leaf → · Every Leaf year → · How the figures are calculated →