Page 43 of 47 · complaints 2,101–2,150 of 2,314

2013 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Dec 1, 20136,000 milesMI

1. I PURCHASED A NEW 2013 NISSAN ALTIMA SL IN APRIL 2013. AFTER COUPLE OF WEEKS I STARTED NOTICING PASSENGER AIR BAG OFF LIGHT IS ALWAYS ON, WHETHER A PASSENGER SITS IN PASSENGER SEAT OR NOT. I WENT TO DEALER, THEY TOLD THAT THERE IS A RECALL ON PASSENGER AIRBAG SENSOR AND THEY WERE WAITING FOR NEW SENSORS. AFTER COUPLE OF MONTHS THEY RECEIVED NEW SENSORS AND THEY INSTALLED IT IN MY CAR. 2. AFTER INSTALLING NEW SENSOR I STARTED NOTICING ISSUES WITH AIRBAG AGAIN. MY WIFE WEIGHS ABOUT 110LBS-115LBS, I SEE 'PASSENGER AIRBAG OFF' LIGHT IS ON IN FOLLOWING SCENARIOS WITH MY WIFE IN PASSENGER SEAT WITH SEAT BELT FASTENED. A. AFTER STARTING THE CAR 'PASSENGER AIRBAG OFF' LIGHT SUPPOSED TO ON FOR 7 SECONDS THEN GO OFF. BUT IT STAYS ON FOR A LOT MORE TIME THAN THAT (MORE THAN 15 MINUTES) SOME TIMES IT GOES OFF AFTER 15 MIN/ 30 MIN, SOME TIMES IT IS ALWAYS ON. THIS DOESN'T HAPPEN ALWAYS BUT HAPPENS ALMOST 2-3 TIMES OUT OF 10. IF I RESTART CAR IT WORKS NORMAL AGAIN. THIS HAPPENED DRIVING IN VARIOUS SPEEDS FROM 0 -70 MILE/ HOUR. B. WHEN DRIVING, ALL OF A SUDDEN 'PASSENGER AIRBAG OFF' LIGHT COMES ON STAYS ON FOR A WHILE. SOMETIMES IT GOES OFF AFTER 15 MINUTES APPROXIMATELY, SOME TIMES IT STAYED ON FOR MORE THAN 30 MINUTES. THIS HAPPENS IN VERY RANDOM MANNER AND DOESN'T ALWAYS HAPPEN. THIS HAPPENED DRIVING IN VARIOUS SPEEDS FROM 0 -70 MILE/ HOUR WITH MY WIFE IN PASSENGER SEAT WITH SEAT BELT FASTENED. I HAVE TOOK MY VEHICLE TO DEALER 2 TIMES, THEY CHECKED BUT SAID THEY COULDN'T FIND ANYTHING

Air Bags
Filed Dec 1, 20131,500 milesWA

PASSENGER AIR BAG LIGHT COMES ON INTERMITTENTLY WITH AN ADULT PASSENGER IN THE FRONT SEAT WEIGHING APPROXIMATELY 150 LBS. THE YELLOW LIGHT (MIDDLE DASHBOARD) ALWAYS COMES ON WHEN CAR IS STARTED. IT USUALLY GOES OUT (AS IT SHOULD) AFTER ABOUT FIVE SECONDS. SOMETIMES IT STAYS ON -- SOMETIMES FOR 15 MINUTES OR MORE. IT SOMETIMES COMES ON AFTER I HAVE BEEN DRIVING FOR A WHILE. I SOMETIMES PULL OVER AND TURN OFF THE CAR AND RESTART AND IT USUALLY GOES OUT LIKE IT IS SUPPOSED TO. TOOK CAR TO DEALERSHIP WHERE WE BOUGHT IT. THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. THEY ALSO SAID THERE IS A RECALL FOR SOME 2013 ALTIMAS FOR AIR BAG WEIGHT SENSOR PROBLEMS, BUT THAT OUR VIN # WASN'T INCLUDED. LOOKING ONLINE, IT LOOKS LIKE MANY PEOPLE ARE HAVING SAME PROBLEM. THIS IS A DEFINITE SAFETY HAZARD. WHEN LIGHT IS ON, AIR BAGS WON'T DEPLOY IF IN AN ACCIDENT OCCURS. *TR

Air Bags
Filed Nov 27, 20132,000 milesNJ

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS) AND STATED THAT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED, WHICH HE BELIEVED WAS ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 2,000.

Electrical System1 injured
Filed Nov 20, 2013CO

RE: KEYLESS IGNITION SYSTEMS. THIS WAS A RENTAL CAR SO I DON'T KNOW VIN OR MILEAGE, OR EXACT YEAR. I RENTED A CAR LAST WEEK IN SAN DIEGO, MY FIRST EXPERIENCE WITH KEYLESS IGNITIONS. I ONLY HAD THE CAR FOR ONE DAY AND WAS NOT USED TO THIS SYSTEM. LATE AT NIGHT I PARKED CAR, PUSHED THE IGNITION TO "OFF" STARTED TO GET OUT OF THE CAR, WHEN CAR STARTED DRIVING FORWARD BECAUSE I HAD FORGOTTEN TO PUT IT IN PARK. I WAS KNOCKED DOWN IN THE MIDDLE OF THE STREET, IT WAS PITCH BLACK OUTSIDE, I HAD NO IDEA WHAT WAS HAPPENING, UNTIL I SAW THE CAR DRIVING AWAY. I MANAGED TO CHASE THE CAR AND JUMP BACK INSIDE BEFORE IT HIT ANYTHING. HOWEVER, MY KNEE WAS TORN UP REALLY BAD, AND I AM STILL DEALING WITH THE INJURY MORE THAN A WEEK LATER. NOT HAVING ANY WARNING/SAFETY MEASURE TO LET PEOPLE KNOW THAT THE CAR IS NOT IN PARK, COUPLED WITH A WHISPER QUIET ENGINE, IS A TOTALLY DANGEROUS COMBINATION, AND CLEARLY DEADLY FROM MANY ON LINE ACCOUNTS I HAVE READ. DON'T KNOW HOW THIS RIDICULOUS IDEA EVER MADE IT TO FACTORY, MUCH LESS APPROVED WITHOUT ANY WARNING SYSTEM IN PLACE. I HATE THESE CARS AND THINK THEY SHOULD BE RECALLED. AT LEAST IN A REGULAR CAR THE KEYS WILL NOT COME OUT OF THE IGNITION OF THE CAR IS NOT IN THE 'PARK' POSITION. I AM LUCKY THE CAR DID NOT RUN OVER ME, OR SOMEONE INNOCENT BYSTANDER. BUT I WOULD IMAGINE THERE HAVE BEEN MANY ACCIDENTS LIKE MINE THAT ENDED MUCH WORSE. LIKE I SAID, THESE CARS ARE DANGEROUS AND SHOULD BE RECALLED, AND THIS SYSTEM SHOULD BE ILLEGAL. *TR

Air Bags
Filed Nov 20, 201310,000 milesIL

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG OFF WARNING MESSAGE ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000. ..UPDATED 12-30-13 *BF UPDATED 1/23/2014 *JS

Steering
Filed Nov 16, 2013MA

AS MANY HAVE ALREADY DESCRIBED, WHEN DRIVING AT LOW SPEEDS, THE CAR EMITS A HIGH PITCH NOISE. THIS NOISE WAS NOT PRESENT WHEN TEST DRIVING THE CAR AND APPARENTLY ONLY BEGINS TO MANIFEST ITSELF AFTER HAVING BEEN DRIVEN A FEW HUNDRED MILES. WHEN I BROUGHT THE CAR IN FOR THE FIRST ATTEMPT TO FIX IT, WE TEST DROVE A BRAND NEW CAR ON THE LOT TO COMPARE THE NOISE, AND IT DID NOT MAKE THIS NOISE. ON MY FIRST ATTEMPT TO FIX THE NOISE I WAS TOLD THERE WAS A BULLETIN TO ADDRESS THE PROBLEM BUT ULTIMATELY THE BULLETIN DID NOT SOLVE THE ISSUE. WE TRIED AGAIN.IT APPEARS THAT IT IS THE BRACKET WHICH IS HOLDING THE PUMP IN PLACE THAT IS CAUSING THE NOISE. WHEN THE MECHANIC REMOVED THE BRACKET, THE NOISE DISAPPEARED. THE BRACKET NEEDED TO BE PUT BACK FOR SAFETY REASONS BUT AS SOON AS WE DID, THE NOISE REAPPEARED. THE MECHANIC ULTIMATELY DID SOMETHING THAT REDUCED THE NOISE AND I WAS HAPPY. UNFORTUNATELY, THE NOISE RETURNED AND WHEN I BROUGHT IT BACK, I WAS TOLD THAT THERE WAS NOTHING TO DO. A REGIONAL PERSON WAS GOING TO BE AT THE DEALERSHIP THE FOLLOWING WEEK AND I WAS ASKED TO BRING MY CAR BACK FOR HIS ASSESSMENT. HIS ASSESSMENT WAS THAT THE NOISE WAS NORMAL. NISSAN DEEMS THE NOISE NORMAL BECAUSE ALL THE CARS ARE PRODUCING THE NOISE? THAT MAKES IT NORMAL??? THE NOISE IS UNACCEPTABLE AND HAD IT PRESENTED ITSELF DURING THE DRIVE, I WOULD NEVER HAVE BOUGHT IT. I SHOULDN'T HAVE TO TURN ON MY RADIO AT A HIGH VOLUME IN ORDER NOT TO HEAR THE HIGH PITCH NOISE. IT'S EMBARRASSING WHEN I HAVE PASSENG

Air Bags
Filed Nov 13, 2013MD

BOUGHT 2013 ALTIMA IN FEB. IN MARCH NOTICED THE PASSENGER LIGHT WAS ON WHEN SOMEONE WAS SITTING IN THE SEAT. FOLLOWED BY ON AND OFF FREQUENTLY. TOOK THE CAR TO THE DEALER.....SAID HE FOUND SENSOR WAS BAD. ON NOV. 5,2013 IT HAPPENED AND RETURNED TO THE DEALER WHO SAID IT SHOWED NO ERRORS. TOLD ME IT WAS SAFE BUT IF THE LIGHT CAME ON TAKE A PICTURE. IT CAME ON TWICE ON 11/8/2013. I AM AT A LOSS OF WHAT TO DO OTHER THAN HOLD NISSAN LIBEL FOR NOT FIXING AN OBVIOUS SAFETY DEFECT. I WILL RETURN TO THE DEALER LATER THIS WEEK IN NOVEMBER 2013. HOW CAN WE GET NISSAN TO REACT TO OUR PROTECTION ON AN OBVIOUS COMPLAINT FROM SO MANY OWNERS? *TR

Air Bags
Filed Nov 12, 201315,000 milesKS

IN APPROXIMATELY MARCH 2013, THE PASSENGER AIR BAG "OFF" LIGHT BEGAN COMING ON WHILE DRIVING OUR 2013 NISSAN ALTIMA. AT FIRST, THE LIGHT WOULD COME FOR A MINUTE OR TWO AND THEN GO OFF. AS TIME PROGRESSED, THE OCCURRENCES BECAME MORE FREQUENT AND LONGER IN DURATION. ON MAY 31, 2013, THE CAR WAS TAKEN TO THE NISSAN DEALER FROM WHICH THE CAR WAS PURCHASED TO HAVE THE PROBLEM CORRECTED. THE DEALER COULD NOT FIND A PROBLEM AND THERE WERE NO ERROR CODES. NO REPAIR WAS PERFORMED. THE FREQUENCY AND DURATION OF THE LIGHT COMING ON CONTINUED TO INCREASE. AT ONE POINT DURING A TRIP TO THE SOUTHWESTERN UNITED STATES, THE "OFF" LIGHT WAS ILLUMINATED FOR MORE THAN TWO HOURS WHILE DRIVING. ON SEPTEMBER 23, 2013, THE CAR WAS AGAIN TAKEN TO THE DEALER TO HAVE THE PROBLEM FIXED. AGAIN, THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND THERE WERE NO ERROR CODES. SUPPOSEDLY, THE DEALER CONTACTED NISSAN FOR ASSISTANCE. IT WAS REPORTED THAT NISSAN DECLINED TO DO ANYTHING SINCE THERE WERE NO ERROR CODES AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. AGAIN, NO REPAIR WAS PERFORMED. THE PASSENGER AIR BAG "OFF" LIGHT CONTINUES TO COME ON OCCASIONALLY WHILE DRIVING. ALTHOUGH, WITH THE ARRIVAL OF COOLER WEATHER, THE FREQUENCY AND DURATION ARE LESS THAN THE OCCURRENCES DURING THE SUMMER HEAT. *TR

Steering
Filed Nov 8, 20131,000 milesGA

PURCHASED THE VEHICLE 9/2012. SEVERAL WEEKS AFTER DRIVING, FOUND THE VEHICLE TO HAVE A STEERING PROBLEM. THE CAR CONSTANTLY WANDERS ACROSS THE ROAD, LEFT, SOMETIMES RIGHT. IT REQUIRES YOU TO HOLD THE STEERING WHEEL WITH BOTH HANDS WITH A VERY TIGHT GRIP, OTHERWISE YOU WILL END UP IN THE NEXT LANE, OFF THE ROAD, OR POSSIBLY INTO ANOTHER VEHICLE. ALSO NOTICE THE CAR PRACTICALLY LOSES CONTROL WITH EVEN THE SLIGHTEST WIND, AGAIN THIS REQUIRES YOU TO TIGHTLY HOLD THE STEERING WHEEL. THERE HAS TO BE SOMETHING WRONG WITH THIS VEHICLE, IT IS DANGEROUS TO DRIVE. I'VE RETURNED THE CAR 3 TIMES TO THE DEALER, WITH NO RESULTS. *TR

Engine
Filed Nov 7, 2013300 milesVA

I PURCHASED MY 2013 NISSAN ALTIMA 3.5SL ONE WEEK EARLIER. AS I WAS DRIVING I NOTICED THAT WHEN I BEGAN TO ACCELERATE AND GET TO 20-40 MPH THE CAR WOULD JERK VIOLENTLY AS IF MY CAR WAS IN THE WRONG GEAR. I TOOK MY CAR INTO THE DEALERSHIP AND THEY DID A SOFTWARE UPDATE ON THE TRANSMISSION AND KEPT MY CAR FOR 4 DAYS. THEY PUT 75 MILES ON MY CAR TO "ENSURE" THEY CORRECTED THE PROBLEM. I PICKED UP MY CAR ON THE 4TH DAY AND DROVE 2 MILES FROM THE DEALERSHIP AND ENCOUNTERED THE SAME JERKING AND SHUDDERING PROBLEM. I TURNED AROUND AND WENT BACK TO THE DEALERSHIP WHERE I WAS GREETED BY A SERVICE MANAGER THAT INSISTED WE GO FOR A DRIVE TO SEE IF HE COULD EXPERIENCE WHAT I WAS TALKING ABOUT. AFTER TAKING THE RIDE HE EXPLAINED THAT HE DID FEEL THE JERKING AND SHUDDERING BUT IT IS WITHIN NORMAL LIMITS. I WAS TOLD TO CONTACT NISSAN USA AND MAKE A COMPLAINT BUT THE DEALERSHIP REALLY DOES NOT WANT TO DO ANYTHING FURTHER TO CORRECT THE ISSUE UNLESS THEY ARE CONTACTED BY CORPORATE. I DO NOT FEEL SAFE IN THIS CAR!!! I AM AFRAID THIS CAR IS GOING TO STALL ON ME AT THE WORSE POSSIBLE TIME. *TR

Air Bags
Filed Nov 6, 201312,400 milesOH

PASSENGER AIR BAG INDICATOR LIGHT INDICATES THAT AIRBAG REMAINS OFF WHILE PASSENGER IS IN THE SEAT. NISSAN DEALER TECH CLAIMS THAT THIS IS NOT A PROBLEM; JUST THE WAY THE SYSTEM WORKS. HE WOULDN'T EVEN LOOK AT IT. *TR

Structure › Body
Filed Nov 4, 201326,367 milesOH

I WENT TO GAS STATION TO FILL MY LAWN MOWER GAS CAN. I THOUGHT I OPENED THE TRUNK WHERE THE CAN WAS STORED. IT DIDN'T OPEN SO I RE-CLICKED THE LATCH. TRUNK OPENED. GOT BACK ON THE ROAD, SMALL TOWN, NO TRAFFIC AND MY HOOD FLEW OPEN AND BACK AGAINST THE WINDSHIELD. I MAY HAVE INADVERTENTLY HIT THE HOOD LATCH THE 1ST TIME-NOT SURE BUT REGARDLESS, THE SECONDARY CATCH SHOULD HAVE PREVENTED THIS AT 25 - 30 MPH. WHAT IF I HAD BEEN ON EXPRESSWAY? NO DAMAGE TO ME BUT $2100 DAMAGE TO CAR. I AM INSURED. THEY ARE REPLACING THE FENDERS WHERE THEY WERE TORQUED BACKWARD, THE HINGES WHERE SPRUNG, AND THE LATCH MECHANISM BECAUSE UNSURE WHY SECONDARY LATCH DID NOT HOLD. WAS AT NISSAN DEALER WITHIN PAST MONTH IN CINCINNATI AND HOOD HAS NOT BEEN OPENED - NO INKLING ANYTHING WRONG. I DON'T FEEL THIS HAS ANYTHING TO DO WITH DEALER AS I HAVE DRIVEN NUMEROUS MILES SINCE AT 65-70 MPH. NO WARNING LIGHT IN DISPLAY SO EVIDENTLY THIS FAILURE IS NOT CONNECTED TO A WARNING SOUND OR LIGHT. AT THIS LOW SPEED, THE WINDSHIELD AND HOOD LOOKS OK INITIALLY - BUT MORE DAMAGE MAY APPEAR AS THEY WORK ON THE CAR. I HAVE A RENTAL DUE TO THE SAFETY CONCERN OF CARSTAR ESTIMATOR. I FEEL THERE COULD BE SOME IMPROVEMENT MADE HERE TO PREVENT THIS. *TR

Air Bags
Filed Oct 29, 2013CA

AIRBAG LIGHT IS ON WITH FRONT PASSENGER (MORE THAN 115LB). WENT TROUGH THE RECALL (13V069000 )WITH THE REPLACEMENT OF THE SENSOR IN PASSENGER SEAT. IT DIDN'T HELP AND AT DEALERSHIP I AM TOLD THAT THEY CAN'T DO ANYTHING ABOUT IT. *TR

Air BagsCrash
Filed Oct 28, 201328,000 milesME

THE CAR WAS TRAVELING BETWEEN 25-30 MPH WHEN THE DRIVER SWERVED TO MISS A DEER THAT HAD JUMPED OUT OF THE WOODS. THE CAR WENT OFF THE ROAD AND INTO SOME TREES AND A ROCK WALL. THE FRONT END OF THE CAR WAS DAMAGED PRETTY EXTENSIVELY (TOTAL LOSS), WITH DAMAGE TO THE DRIVERS SIDE FENDER AND A DIRECT IMPACT TO THE CENTER OF THE VEHICLE PUSHING THE INTERIOR BUMPER APPROX. 10" BACK AND INTO THE RADIATOR. THE AIRBAGS DID NOT DEPLOY DURING THIS CRASH. WE HAD BEEN TOLD PREVIOUSLY THAT NISSAN HAD A RECALL FOR THE PASSENGER AIR BAGS, AND WHEN IT WAS BROUGHT TO THE DEALER, NOTHING WAS DONE BECAUSE THEY RAN A REPORT STATING THAT OUR VEHICLE WAS NOT DUE FOR THE RECALL. AFTER SHOWING THE DEALER PICTURES OF THE DAMAGE, THEIR RESPONSE WAS THAT "THEY COULDN'T BELIEVE THAT THE AIRBAGS DIDN'T DEPLOY, AND THAT "THEY BELIEVED THAT THEY SHOULD HAVE". I HAVE PICTURES OF THE DAMAGE, AND I ALSO HAVE VIDEO EVIDENCE OF MY DAUGHTER SITTING IN THE PASSENGER SEAT WITH THE AIRBAG LIGHT ON STATING THAT THE AIRBAG IS OFF. THIS WAS SHOWN TO THE DEALER PRIOR TO THE CRASH, AND STILL NOTHING WAS DONE TO INVESTIGATE THE ISSUE FURTHER. WHEN I SHOWED THE GM OF THE DEALERSHIP THE VIDEO, AND TOLD HIM THAT NOTHING WAS DONE TO REPAIR IT, HIS RESPONSE WAS "GOD FORBID THAT ANYONE OF US GOT INTO AN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY'!! A FEW WEEKS LATER....THAT'S EXACTLY WHAT HAPPENED. I BELIEVE THERE IS A HUGE PROBLEM WITH THE AIRBAG SYSTEMS OF THESE CARS, AND SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SEVERELY INJURE

Air Bags
Filed Oct 27, 20131,000 milesPA

DASH MOUNTED PASSENGER AIR BAG LIGHT ILLUMINATES...AIR BAG SYSTEM FOR PASSENGER IS OFF. HAS OCCURRED ABOUT 12 TIMES SINCE PURCHASE IN SEP 2012. LIGHT IS LIT SOMETIMES FOR LONG PERIODS OF TIME; SOMETIMES FOR SHORT (MINUTE OR LESS). DEALER HAS REPLACED SENSORS IN PASSENGER SEAT. PROBLEM CONTINUES. *TR

Steering
Filed Oct 25, 2013500 milesTX

I LEASED THIS VEHICLE 3/29/13. A COUPLE WEEKS IN IT BEGAN MAKING A LOUD WHINING NOISE. DEALERSHIP SAID IT IS "NORMAL FOR ELECTRIC POWER STEERING SYSTEMS". IT'S NOT. THERE IS NOT ANOTHER LINE OUT THERE, FOREIGN OR DOMESTIC, THAT DOES IT. IT HAS BEEN THROUGH THE SHOP 4 TIMES NOW FOR THIS ISSUE. CURRENTLY I HAVE A FORMAL COMPLAINT FILED WITH NISSAN AND AM FILING A LEMON LAW CLAIM. IF THEY CANNOT DETERMINE THE ISSUE HOW CAN THEY DETERMINE THAT IT IS SAFE??? VEHICLE SEEMS TO HANDLE "LOOSELY" AT HIGHER SPEEDS ALSO. IT ALSO RANDOMLY HAS ISSUES ON STARTUP AND MY GAS MILEAGE SEEMS TO GET WORSE AS TIME GOES BY. NOT TO MENTION NOW THAT IT'S KNOWN IN THE MARKET ABOUT THIS ISSUE THE VALUE ON MY CAR HAS DRASTICALLY DECREASED. *TR

Power Train
Filed Oct 23, 20134,000 milesCA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE TORQUE CONVERTER WOULD REMAIN LOCKED UNTIL THE VEHICLE CAME TO A STOP. IN ORDER TO MAINTAIN THE TORQUE CONVERTER IN THE LOCKED POSITION, THE RPMS WOULD HAVE TO BE HIGH ABOVE 1,000, WHICH THE CONTACT STATED THAT THE NORMAL IDLE WAS 750. THE CONTACT STATED THAT THE BRAKES WERE ALSO PREMATURELY WEARING DUE TO THE ENGINE NOT ASSISTING IN DECELERATING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000.

Engine
Filed Oct 8, 20131,700 milesLA

SPORADICALLY WHEN STARTING CAR (FROM A COLD START OR AFTER 2 HOURS) THE RPMS WILL DO THE NORMAL GOING UP THEN SLOWLY DOWN AND THEN LOWER ONCE IN GEAR; HOWEVER, ONCE STARTED TO DRIVE AND STOP THE CAR WILL SHAKE AND APPEAR TO BE TRYING TO CHOKE....TOOK TO SERVICE DEPT COULD NOT DUPLICATE THE PROBLEM AND NOTHING IS IN THE LOG.....TOOK TO DEALERSHIP WHILE PROBLEM OCCURRING THE MECHANIC FELT THE SHAKING AND THE BIG BUMP AND SAID THE IDLE RPMS NEEDED TO BE CHANGED TO HIGHER LEVEL WITHIN 36 HOURS THE CAR WOULD DO THE SAME SPORADIC PROBLEM JUST AT A HIGHER RPM......TOOK IT TO DEALERSHIP AGAIN LEFT OVERNIGHT THEY DID NOT FIND A PROBLEM STATED EVERYTHING IS NORMAL AND THE SALESPERSON DEMO SUPPOSEDLY DOES THE SAME THING (WHICH IT STARTED NORMAL). *TR

Air Bags
Filed Oct 1, 20132,000 milesAZ

THE VEHICLE PASSENGER AIR BAG "OFF" WARNING LITE COMES ON INTERMITTENTLY WHEN AN ADULT, WEIGHING APPROXIMATELY 160#, IS IN THE PASSENGER SEAT. *TR

Structure
Filed Oct 1, 20134,200 milesAZ

THE VEHICLE BLIND SPOT WARNING & LANE KEEP SYSTEM INTERMITTENTLY STOPS WORKING. THE WARNING ON THE DASH SAYS TO CLEAN THE CAMERA LENS BUT THE LENS ARE CLEAN. IF YOU STOP THE CAR & SHUT OFF THE ENGINE THEN RESTART THE SYSTEM WILL START OPERATING AGAIN. NISSAN CAN'T FIND THE PROBLEM. *TR

Air Bags
Filed Sep 26, 20131,000 milesPA

PASSENGER AIR BAG SYSTEM MALFUNCTIONS DESPITE NISSAN REPLACING THE SENSORS IN THAT SEAT ON 9-25-2013. PREVIOUSLY THIS MALFUNCTION OCCURRED ABOUT 6 TIMES DURING THE PERIOD 9-8-2012 TO 9-25-2013. NISSAN UNABLE TO REPLICATE ERROR IN SHOP OR ASCERTAIN CAUSE. ONLY WHEN I PRODUCED VIDEO EVIDENCE OF THE MALFUNCTION DID THEY TAKE ACTION AND REPLACE SEAT SENSORS. THE PROBLEM PERSISTS. *JS

Visibility/Wiper
Filed Sep 23, 20131,390 milesVA

NISSAN SERIOUSLY NEEDS TO ISSUE A RECALL! I HAVE A BRAND NEW 2013 NISSAN ALTIMA (LESS THAN 2 MONTHS OLD) AND I WAS AT A DRIVE THRU WAITING FOR MY FOOD WHEN ALL OF A SUDDEN, MY WINDSHIELD CRACKED. THE CRACK IS VERY LARGE AND IT'S ON THE BOTTOM RIGHT HAND SIDE OF THE WINDSHIELD BY THE PASSENGER SEAT. NOTHING EVEN HIT THE WINDSHIELD TO CAUSE IT TO CRACK AND I HAD A PASSENGER IN THE CAR AT THE TIME THIS OCCURRED TO CONFIRM THAT. I CANNOT BELIEVE I HAVE TO REPLACE A WINDSHIELD OF A CAR I JUST BOUGHT LESS THAN 2 MONTHS AGO. I'M ACTUALLY SCARED TO REPLACE IT BECAUSE I DON'T WANT THE SAME THING TO HAPPEN AGAIN. IF YOU GOOGLE "ALTIMA WINDSHIELD CRACKED FOR NO REASON" YOU WILL SEE THAT THERE HAS BEEN NUMEROUS COMPLAINTS FROM ALTIMA OWNERS ABOUT THIS ISSUE FOR THE LAST COUPLE OF YEAR. HOWEVER, NOTHING HAS BEEN DONE TO RESOLVE IT. PLEASE INVESTIGATE TO SEE IF THERE IS A DESIGN FLAW THAT IS CAUSING EXTRA STRESS ON THE WINDOW. I'VE NEVER HAD TO REPLACE A WINDSHIELD OR HAVE SEEN ONE CRACK RIGHT IN FRONT OF ME WITHOUT ANYTHING STRIKING IT. UPDATED 10/22/13 *CN UPDATED 10/29/13*CN

Electrical System
Filed Sep 23, 20135,578 milesMS

VEHICLE JERKS AT STOPS AND TAKES OFF, RPMS CLIMBED ON THEIR OWN, VEHICLE WON'T START AND WAS TOWED IN, VEHICLE STALL IN MOVING TRAFFIC ON A MAJOR INTERSTATE, AND FAN BLOWER.

Steering
Filed Sep 21, 2013200 milesMN

WHEN DRIVING BETWEEN 2 TO 25 MPH HEAR LOUD HIGH PITCH WHINING SOUND FROM ENGINE. THIS STARTED AFTER ABOUT 200 MILES ON VEHICLE. VEHICLE HAD 51 MILES ON IT WHEN PURCHASED. DEALER SAID THIS IS NORMAL IT IS THE ELECTRIC POWER ASSIST SYSTEM. THE WHINING NOISE IS VERY DISTURBING AND DISTRACTING WHILE DRIVING. SUCH NOISE IS NOT NORMAL. NISSAN NEEDS TO COME UP WITH A FIX. JUST PURCHASED FROM DEALER ON 9/13/2013.

Power Train
Filed Sep 9, 201310,500 milesIL

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE DOWN SHIFTED AUTOMATICALLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD JOLT FORWARD AND EXHIBIT AN ABNORMAL BANGING NOISE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,500. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Sep 6, 20135 milesOH

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN EXPLAINED THAT THE PASSENGER'S WEIGHT WAS NOT ENOUGH TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,464. .... UPDATED 10-17-13 *BF UPDATED 10/23/2013 *JS

Air Bags
Filed Sep 4, 20132,200 milesSC

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED FOR 30 MILES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON THREE DIFFERENT OCCASIONS AND ON THE THIRD VISIT, THE AIR BAG SENSOR WAS REPLACED. THE FAILURE RECURRED ONE WEEK LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,200. UPDATED 9/24/13*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/25/13

Power Train
Filed Sep 3, 201315,000 milesPA

THE CONTACT STATED THAT WHILE USING THE AIR CONDITIONER AND COASTING FROM 45 MPH TO 35 MPH, THE VEHICLE DOWNSHIFTED HARD ENOUGH TO JOLT THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC AND SERVICE MANAGER TEST DROVE THE VEHICLE AND STATED WHEN INSPECTING THE VEHICLE THE FAILURE COULD NOT BE DUPLICATED. IT WAS RECOMMENDED TO BRING THE CAR BACK WHEN THE PROBLEM RECURRED. THE FAILURE RECURRED NUMEROUS TIMES. AROUND 20000 MILES THE HARD SHIFTING ALSO BEGAN TO OCCUR WHILE THE CAR WAS ACCELERATING. THE OWNER REQUESTED TO BRING THE CAR TO THE DEALERSHIP WHILE THE INCIDENT WAS OCCURRING, BUT THE DEALERSHIP DECLINED AS THEY WERE BUSY AND TO CALL BACK AFTER THE HOLIDAY. WHEN THE OWNER CALLED BACK AFTER THE HOLIDAY, THE SERVICE PERSON ASKED IF THE CAR FELT LIKE IT WAS SHIFTING HARD. THE OWNER STATED YES, AND WAS TOLD THAT THIS FEELING IS NORMAL IN A CVT TRANSMISSION AND THERE WAS NO NEED TO BRING THE VEHICLE INTO THE DEALERSHIP. THE CAR SHIFTS SO HARD, SOMETIMES THE TIRES SQUEAL. THIS HAPPENS OFTEN IN TRAFFIC AND WILL CAUSE AN ACCIDENT, ESPECIALLY IN ICY OR WET CONDITIONS. TO DATE, THE VEHICLE HAD NOT BEEN REPAIRED. *JB

Air Bags
Filed Aug 29, 2013700 milesTN

THE AIRBAG LIGHT ON THE DASH THAT SIGNIFIES IF THE AIRBAG IS OFF OR ON IS INCONSISTENT. THE LIGHT IS SUPPOSED TO LIGHT FOR A BRIEF 7 SECOND BOOT UP PERIOD THEN EXTINGUISH, REGARDLESS IF THERE IS A PASSENGER OR NOT...WITH THE EXCEPTION OF A UNDER WEIGHT PASSENGER WITH THE SEAT BELT FASTENED. THE MOST COMMON IRREGULARITY OBSERVED IS FOR THE LIGHT TO EXTINGUISH AS EXPECTED HOWEVER WITH A PASSENGER THAT WEIGHS WELL OVER 100 LBS, THE LIGHT WILL COME ON RANDOMLY WHILE THE VEHICLE IS AT HIGH SPEED AND NOT EXTINGUISH UNTIL THE VEHICLE IS SHUT DOWN. THE FIRST DOZEN TIMES OR SO, I WOULD ASK THE PASSENGER TO MOVE THEIR WEIGHT OR WIGGLE TO ATTEMPT TO HAVE THE LIGHT GO OUT AND RE-ENGAGE THE AIRBAG BUT THIS WAS TO NO AVAIL. ONCE THE LIGHT TRIPS WHILE THE CAR IS UNDERWAY, IT WILL NOT GO OUT. ON OCCASION THE BEHAVIOR IS THAT THE LIGHT STAYS ON AFTER THE BOOT PERIOD AND EVEN WHEN A PASSENGER SITS AND BUCKLES UP, THE LIGHT STAYS LIT. AGAIN, EVERY INDICATION IS THAT THERE IS NO AIRBAG DURING THIS PERIOD. I TOOK THE CAR TO A NISSAN DEALER ON AUGUST 27TH AND THEY SAID THEY COULD NOT FIND ANY "CODES" AND ALTHOUGH THEY COULD NOT GUARANTEE ME THE AIRBAG SYSTEM WAS ENGAGING PROPERLY, THEY COULD NOT DO ANY MORE THEN RESET THE SYSTEM UNTIL NISSAN CORP WAS CONTACTED AND OFFERED A TECH TO LOOK INTO THE VEHICLE VIN RECORD AND INVESTIGATE. I CONTACTED NISSAN AND RECEIVED A CASE NUMBER (119977748)ON 8/28 VIA PHONE. NISSAN CONTACTED ME ON 8/29 TO ADVISE THAT THE WOULD INVESTIGATE AND CONTACT ME IN EARLY SEPT

Engine
Filed Aug 27, 201322,000 milesMO

I HAD PURCHASED A NEW 2013 NISSAN ALTIMA FROM BOMMARITO NISSAN ON 11/6/2012 MY CAR ONLY HAD 252 MILES ON IT. WHEN I HAD TAKEN THE ACRE BACK TO THE DEALER FOR A OIL CHANGE THAT'S WHEN I WAS NOTIFIED THAT THEY WILL HAVE TO ORDER PARTS FOR MY CAR FOR THE FUEL RATIO SENSOR AND ECU WITH NEW UPDATES SINCE THIS WAS MADE THE CAR HAS BEING RUNNING HORRIBLE AND WHEN THE CAR WAS TAKEN TO THE DEALER THEY STATED THAT THE CAR HAS ALL THE UPDATES AND THIS IS HOW IT SUPPOSED TO RUN SO THEY COULD NOT DUPLICATE THE CONCERN. I DID RESEARCH AND SEE THAT OTHERS HAVE THE SAME PROBLEM. NISSAN DOES NOT WANT TO PAY FOR ANOTHER DIAGNOSTIC THAT I WOULD HAVE TO PAY FOR IT. THIS CAR IS CARP AND IF I WANTED A USED CAR I WOULD HAVE BOUGHT ONE WITHOUT ANY POWER BECAUSE THE CAR SEEM TO LOOSE POWER YOU HAVE TO TURN OFF AIR TO GET SPEED AND PUNCH YOUR FOOT INTO THE FLOOR TO GET POWER AND ITS IDLED TO HIGH AS IF IT IS NOT GETIN ANY GAS I WOULD LIKE THIS ISSUE TO LOOKED INTO BECAUSE THERE IS A PROBLEM ON HAND AND OTHERS HAVE THE SAME PROBLEM AND NISSAN IS NOT WANTING TO FIX THESE PROBLEMS. *TR

Service Brakes, Hydraulic
Filed Aug 26, 2013CA

SAFETY CONCERN, PROPER OPERATION OF AIR BAGS (SRS LIGHT ON). THIS IS A MAJOR SAFETY CONCERN. ONE MONTH AFTER PURCHASING A BRAND NEW NISSAN ALTIMA 2013, A MAJOR LIGHT INDICATOR CAME ON. THIS LIGHT BROUGHT UP CONCERNS. ARE THE AIR BAGS WORKING PROPERLY? WILL THE AIR BAGS DEPLOY CORRECTLY UPON IMPACT? ARE THE AIR BAGS WORKING AT ALL? WILL THE AIR BAGS DEPLOY WHILE DRIVING? WILL THE AIR BAGS IMPLODE AND AFFECT THE STEERING PROCESS? IS THIS AN INDICATION THAT THERE IS AN ELECTRONIC OR ELECTRICAL CIRCUIT MALFUNCTION? AFTER BUYING A BRAND NEW VEHICLE, SHOULD I EVEN HAVE TO DEAL WITH THESE ISSUES, QUESTIONS OR CONCERNS? IN ADDITION TO THE ABOVE SAFETY CONCERN, THE LIST OF ELECTRONIC, ELECTRICAL AND MECHANICAL ISSUES CONTINUES FOR THE NEWLY BOUGHT VEHICLE. THERE WAS AN ISSUE WITH THE POWER STEERING, THE BRAKE SYSTEM, BUBBLING PAINT AND CONCERNS WITH THE ENGINE COMPARTMENT AND INTERIOR COMPARTMENT OF THE ABOVE MENTIONED VEHICLE. ALL THIS IS REFLECTED IN EACH OF THE INVOICES SUBMITTED FOR YOUR PERUSAL. IN ADDITION, UPON STARTING THE VEHICLE, IT CONTINUOUSLY HAS A ROUGH IDLE, A ROUGH START AT TIMES THE VEHICLE STALLS OUT. HE IS AT A LOSS BECAUSE WHO SHOULD HE TAKE HIS VEHICLE WITH THIS CONCERN? ALL IN ALL, SIR ALL THESE VEHICLE DISCREPANCIES ARE TROUBLING TO HAVE WITH A BRAND NEW NISSAN ALTIMA 2013 AND ALL OF THESE ISSUES WITHIN THE LAST NINE MONTHS. ALSO, THERE WERE PROBLEMS WITH THE POWER STEERING, THE BRAKE SYSTEM AND CONCERNS WITH THE ENGINE AND INTERIOR COMPARTMENTS. IN ADDITION, UP

Air Bags
Filed Aug 22, 20133,600 milesOH

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE CONTACT MENTIONED THAT THE SEAT BELT WARNING LIGHT WOULD ILLUMINATE ALTHOUGH THE SEAL BELT WAS LATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,600.

Air Bags
Filed Aug 20, 2013428 milesMI

THE PASSENGER SIDE AIR BAG LIGHT CAME ON AS I WAS A PASSENGER IN THE FRONT SEAT OF THE ALTIMA. THEREFORE, THE AIR BAG TURNED OFF WHICH IS A SAFETY ISSUE. I AM A 5'7" ADULT FEMALE WEIGHING AROUND 140 LBS. I CONTACTED NISSAN CORPORATE OFFICES TODAY AND THEY SAID THERE IS NO RECALL ON THIS PROBLEM FOR THIS VEHICLE. HOWEVER, I NOTICED ONLINE THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THIS PROBLEM ON OTHER NISSAN ALTIMA'S, SO WHY NOT THIS ONE? IS THIS AN ONGOING ISSUE THAT HAS NOT BEEN CORRECTED? I WILL ALSO BE SENDING A COMPLAINT REGARDING OUR 2008 ALTIMA THAT HAS THE SAME PROBLEM. THIS PROBLEM HAS NOT BEEN FIXED ON THIS 2008 VEHICLE, EITHER. *TR

Visibility/Wiper
Filed Aug 19, 20132,500 milesGA

DEAR NHTSA, PLEASE INVESTIGATE IF THE WINDSHIELDS ON 2013 NISSAN ALTIMA'S ARE DEFECTIVE IN NATURE. THAT IS, DO THESE WINDSHIELDS HAVE A PROPENSITY TO EASILY CRACK POSSIBLY DUE TO WEAKNESS OR DEFECTIVE MANUFACTURING? OUR BRAND NEW ALTIMA WHICH HAS LESS THAN 3000 MILES SUFFERED A CRACK WINDSHIELD PASSENGER SIDE. OTHER DRIVERS HAVE ALSO REPORTED SIMILAR INCIDENCES, SEE: HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/WINDOWS_WINDSHIELD/WINDSHIELD_CRACKED.SHTML THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT AND COULD BE A RESULT OF A WEAK WINDSHIELD, PLEASE INVESTIGATE. *TR

Air Bags
Filed Aug 15, 2013NH

2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE PASSENGER SEAT AIR BAG WARNING LIGHT. *SMD THE CONSUMER STATED THE PASSENGER SEAT AIR BAG LIGHT HAS BEEN ON CONTINUOUSLY. AFTER DOING SOME RESEARCH, HE FOUND IT WAS CAUSED BY THE FAILURE OF THE SENSOR IN THE SEAT THAT DETERMINED WHETHER THE SEAT WAS OCCUPIED BY AN ADULT OR A CHILD. THE CONSUMER INSTALLED SPACERS BETWEEN THE PASSENGER SEAT RAILS AND THE SEAT IN ORDER TO RAISE THE SEAT BY ONE INCH. THE NISSAN DEALERSHIP INFORMED THE CONSUMER THAT ALTERING THE VEHICLE VOIDED THE WARRANTY COVERING THE FAULTY SENSOR. THE CONSUMER BELIEVED THE CHANGES HE MADE RESULTED IN THE PASSENGER SEAT STILL BEING MORE FIRMLY ANCHORED TO THE FLOOR PAN OF THE VEHICLE THAN THE POWER SEAT THAT SAT BESIDE IT. AS FAR AS THE SENSOR WAS CONCERNED, IT COULD NOT TELL THE DIFFERENCE BETWEEN THE SEATS ORIGINAL CONFIGURATION AND THE ALTERATIONS THAT HE MADE. THE CONSUMER ASKED THE SERVICE MANAGER IF HE RESTORED THE SEAT TO ITS ORIGINAL CONFIGURATION, WOULD IT BE CONSIDERED UN-ALTERED; HE SAID NO. THE VERY FACT THAT HE REMOVED THE SEAT CONSTITUTED ALTERING IT.

Seat Belts
Filed Aug 14, 2013NC

I GOT NISSAN ALTIMA 2013 IN SEP. 2012 AND SINCE THEN I HAVE BEEN TAKING THIS CAR EVERY MONTH TO DEALERSHIP FOR AIRBAG OFF INDICATOR, WHICH REMAINS LIT EVEN WHEN PASSENGER IS SEATED WITH SEAT BELT ON. THIS HAS HAPPENED MULTIPLE TIMES AND WEIGHT OF THE PASSENGER RANGED FROM 130 TO 180 POUNDS. THE MOST SERIOUS OF THESE INCIDENTS WAS, WHEN I DROVE MY CAR FOR 15 MILES (2 MILES ON CITY STREET AND 13 MILES ON FREEWAY). SO FAR, I HAVE BEEN TOLD BY DEALERSHIP THAT THERE ARE NO ERROR CODES, THEY WOULD RESET SOME SENSORS BUT IT HASN'T MADE ANY DIFFERENCE. I WAS TOLD IT COULD HAVE BEEN BECAUSE OF THE WAY PASSENGER WAS SITTING, SO ONE TIME I ASKED PASSENGER TO JUMP ON THE SEAT, THAT 180LB PASSENGER WAS JUMPING IN THE SEAT BUT THE AIRBAG OFF LIGHT STILL REMAINED ON. I NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE, AND I HOPE THESE COMPLAINTS WILL EVENTUALLY GET DESIRED RECALL ATTENTION. *TR

Air Bags
Filed Aug 12, 2013100 milesNJ

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHILE THE SEATS WERE OCCUPIED BY ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE PASSENGER'S SIDE MAT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100.

Air Bags
Filed Aug 12, 2013100 milesNJ

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE SEATS WERE OCCUPIED BY ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE PASSENGER'S SIDE MAT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V069000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100.

Air Bags
Filed Aug 12, 2013NY

2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE PASSENGER SEAT AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED UPON LEAVING THE DEALERSHIP, HE NOTICED A LIGHT ON THE DASHBOARD INDICATING THE PASSENGER SEAT AIR BAG WAS NOT FUNCTIONING. WHEN THE CONSUMER CALLED THE DEALERSHIP, HE WAS ADVISED BY THE SALESPERSON, THAT HIS WIFE SHOULD JUMP UP AND DOWN ON THE SEAT TO CORRECT THE PROBLEM. ON JULY 3, 2013, THE CONSUMER RETURNED TO THE DEALER TO CORRECT THE PROBLEM. THE CONSUMER WAS INFORMED THE COMPUTER DID NOT INDICATE THERE WAS A PROBLEM, AND SINCE THE VEHICLE ONLY HAD A FEW HUNDRED MILES, IT SHOULD BE OK. ON JULY 13, 2013, THE CONSUMER RETURNED TO THE DEALER, WHERE THE CONSUMER INFORMED THEM, THE LIGHT APPEARED ON THE DASHBOARD ON THREE SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY. THE CONSUMER INSISTED THAT THE PROPER REPAIR BE MADE, ONLY TO BE TOLD THAT REMOVING THE SEAT AND CHANGING THE SENSOR COULD NOT BE ACCOMPLISHED AT HIS REQUEST AND UNDER NO CONDITION WOULD THE REPAIR BE IMPLEMENTED WITHOUT A RECALL NOTICE FROM NISSAN.

Air Bags
Filed Aug 10, 2013800 milesCA

I GOT NISSAN ALTIMA 2013 IN DEC 2012 AND SINCE THEN I HAVE BEEN TAKING THIS CAR EVERY MONTH TO DEALERSHIP FOR AIRBAG OFF INDICATOR, WHICH REMAINS LIT EVEN WHEN PASSENGER IS SEATED WITH SEAT BELT ON. THIS WITH HAS HAPPENED MULTIPLE TIMES AND WEIGHT OF THE PASSENGER RANGED FROM 130 TO 180 POUNDS. THE MOST SERIOUS OF THESE INCIDENTS WAS, WHEN I DROVE MY CAR FOR 15 MILES (2 MILES ON CITY STREET AND 13 MILES ON FREEWAY). SO FAR, I HAVE BEEN TOLD BY DEALERSHIP THAT THERE ARE NO ERROR CODES, THEY WOULD RESET SOME SENSORS BUT IT HASN'T MADE ANY DIFFERENCE. I WAS TOLD IT COULD HAVE BEEN BECAUSE OF THE WAY PASSENGER WAS SITTING, SO ONE TIME I ASKED PASSENGER TO JUMP ON THE SEAT, THAT 180LB PASSENGER WAS JUMPING IN THE SEAT BUT THE AIRBAG OFF LIGHT STILL REMAINED ON. I NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ISSUE, AND I HOPE THESE COMPLAINTS WILL EVENTUALLY GET DESIRED ATTENTION. *TR

Engine
Filed Aug 9, 20131,000 milesAZ

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO VIBRATED VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 17,000.

Air BagsCrash1 injured
Filed Aug 7, 20135,000 milesNM

HEAD ON COLLISION TO DRIVERS SIDE AIRBAGS DID NOT DEPLOY. *TR

Power Train
Filed Aug 7, 201315,000 milesWA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,300.

Air Bags
Filed Aug 5, 2013380 milesNY

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS) HOWEVER, THE FAILURE RECURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES. THE AIR BAG SENSOR IN THE CENTER CONSOLE AND IN THE FRONT DRIVER'S SEAT WAS REPLACED. THE FAILURE CONTINUED AFTER EVERY REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 380. *TR

Steering
Filed Aug 4, 20134,300 milesOH

MY FAMILY AND I WERE HEADING DOWN A MAJOR HIGHWAY INTO A METRO AREA FOR THE EVENING AND THE POWER STEERING WENT OUT NEARLY CAUSING ME TO HIT A WALL ON AN EXIT RAMP. THIS IS ONLY ONE OF SEVERAL ISSUES I HAVE HAD WITH THE VEHICLE, THIS ONE BEING THE MOST SERIOUS. I WILL BE SEEKING TO RETURN THE VEHICLE FOR FULL REFUND AS I DO NOT BELIEVE THIS CAR IS SAFE. PLEASE PUSH NISSAN TO RESOLVE THE ISSUES. *TR

Air Bags
Filed Jul 31, 20132,500 milesNC

SINCE PURCHASING THE CAR, THE AIR BAG LIGHT REMAINED ON AFTER STARTING APPROX. 12 TIMES IN 8 MONTHS. TO SHUT THE WARNING LIGHT OFF I HAD TO SHUT CAR OFF & RESTART TO CORRECT. DEALER FIRST SAID DUE TO WAY WIFE WAS SITTING, NEXT TIME THEY MENTIONED TSB BULLETIN, 3RD TIME THEY MENTIONED CORRECTED TSB & REPLACED SENSORS, 4TH TIME, ENGINEER TOLD THEM ABOUT A FIX REPLACED MODULES, 5TH TIME ENGINEER SHOWED THEM FIX ON AN EARLIER CAR, 6TH TIME FIELD ENGINEER SAID W/O CONFIRMATION NOTHING CAN BE DONE. DEALER STATED THAT EACH TIME COMPUTER SHOWED NO PROBLEM. NO EXPLANATION OTHER THAN CHECK OWNER'S MANUAL AND LIGHT WILL GO ON INTERMITTENTLY. WHEN THE LIGHT STAYED ON, MY WIFE SHIFTED HER BODY AS WELL AS RAISED HER BODY AND LANDED ON SEATS, THEN GOT OUT OF CAR AND JUMPED INTO CAR -LIGHT STAYED ON UNTIL I SHUT OFF CAR AND RESTARTED. I BELIEVE THE DEALER TRIED HIS BEST AND HAS CLOSELY WORKED WITH ME. IT'S NOT THE DEALERS FAULT BUT NISSAN'S ALLOWING THIS TO HAPPEN. I CONTACTED THE NISSAN REGIONAL PEOPLE AND THEY WERE VERY NICE BUT THEY SAID THERE WAS NOTHING THAT COULD BE DONE WITHOUT CONFIRMATION. NOR WOULD PUT IN WRITING THAT THE AIRBAG WOULD WORK IF CAR WAS IN AN ACCIDENT. WHAT THEY DID SAY WAS THAT AS OF THE TIME OF THE DEALERS CHECK, THE AIRBAG WAS OPERATIONAL. I WAS ALSO REMINDED THAT THE AIRBAG WAS A SECONDARY RESTRAINT SYSTEM. GEE, I THOUGHT IT WAS AN INTEGRAL PART OF THE CAR'S SAFETY EQUIPMENT. WHEN I ASKED IF A DESIGN FLOW, I DID NOT GET AN ANSWER. WHY DOES NISSAN HAVE THIS PROBLEM

Air Bags
Filed Jul 29, 2013200 milesTX

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Power Train
Filed Jul 28, 201310,000 milesFL

WE FIRST BEGAN NOTICING WHAT FELT LIKE A HARD DOWNSHIFT WHEN COASTING AT SPEEDS UNDER 50 MPH. THE PROBLEM WAS FIRST DIAGNOSED AS A ANTILOCK BRAKE PROGRAMMING ERROR, BUT REPAIRS DID NOT SOLVE THE PROBLEM AND THE SEVERITY INCREASED. WHEN TRAVELING AT A SPEED OF 30 - 45 MPH AND WE'D TAKE OUR FOOT OFF THE ACCELERATOR, IT ALMOST FELT LIKE WE WERE BEING REAR-ENDED. IT BECAME CLEAR THAT THIS WAS A PROBLEM WITH THE NEW CONTINUOUS ACCELERATION TRANSMISSION (I.E., NO SHIFT). ONCE THE MAINTENANCE TECHNICIAN FELT THE PROBLEM WHEN IT HAPPENED, A NEW TRANSMISSION WAS ORDERED AND INSTALLED (APPROX. AT 10,000 MILES). AFTER THE NEW TRANSMISSION WAS INSTALLED, WE HAD NO PROBLEMS UNTIL AROUND 15,000 MILES, WHEN THE PROBLEM RESURFACED. WE TOOK IT BACK IN FOR REPAIRS, AS THE VEHICLE IS NOT SAFE TO DRIVE WITH SUCH A HARD JERKING PROBLEM. THEY TRIED REPLACING THE TRANSMISSION CONTROLLER, BUT THAT ALSO DID NOT WORK. WHEN THEY TOLD US THAT THEY WERE GOING TO NEED TO INSTALL ANOTHER NEW TRANSMISSION WE TOLD THEM WE DIDN'T WANT THE CAR ANY LONGER. THE DEALERSHIP WORKED ON OUR BEHALF TO TRY TO GET HELP FROM NISSAN FOR A NEW VEHICLE, BUT WITH VERY LITTLE SUCCESS. FORTUNATELY, OUR DEALERSHIP STILL DID THE RIGHT THING AND WE HAVE A NEW VEHICLE. *TR

Seat Belts
Filed Jul 25, 20135,000 milesTX

2013 ALTIMA PASSENGER SEAT BELT INDICATOR LAMP DOES NOT COME ON, OR LATER TURN OFF, WHEN THE CAR IS ALREADY RUNNING / STILL RUNNING AND PASSENGER SITS IN FRONT SEAT OR EXITS THE VEHICLE. AFTER DEALERSHIP HAD REPLACED THE VEHICLE ODS (UNDER RECALL). I HAVE HAD TO EITHER SHUT THE VEHICLE OFF AND RESTART IT WHILE THE PASSENGER IS ALREADY SEATED, OR WAIT SEVERAL MINUTES WHILE DRIVING BEFORE THE LIGHT WOULD ILLUMINATE (WHILE PASSENGER SEAT BELT WAS NOT ENGAGED (WORN). I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TO HAVE THEM AND A FIELD TECHNICIAN FROM NISSAN (U.S.) LOOK AT THE ISSUE, THEY WERE ABLE TO RE-CREATE, AS WELL AS NOT GET IT TO FAIL. CURRENTLY THEY ARE SAYING IT IS NORMAL FOR THE LAMP TO NOT COME ON OR GO OFF FOR UP TO 7 SECONDS (IN USER MANUAL) WHEN THE CAR IS RUNNING AND PASSENGER ENTERS OR EXITS THE VEHICLE. I HAVE TOLD THEM THIS WAS NOT LIKE THIS BEFORE THE LAST ODS REPLACEMENT (THIS IS THE THIRD TIME THEY HAVE MADE THE RECALL "FIX"). AFTER PICKING THE VEHICLE UP I DROVE HOME, LEFT CAR RUNNING AND HAD MY WIFE RECREATE THE ISSUE, I HAD VIDEO RUNNING SO I COULD CAPTURE THE EVENT AND AMOUNT OF TIME IT TAKES AND WHAT I HAVE TO DO TO GET THE SEAT TO RECOGNIZE IT IS OCCUPIED, OR NOT. I CALLED DEALERSHIP WHILE I WAS MAKING THE VIDEO AND REPORTED WHAT WAS OCCURRING AGAIN. I AM SUPPOSED TO BRING THE CAR BACK TO THEM LATER THIS WEEK. *TR

Air Bags
Filed Jul 24, 2013TX

PASSENGER AIRBAG SENSOR WAS OCCASIONALLY SHOWING THAT AIRBAG DEPLOYMENT WAS DEACTIVATED WHEN THERE WAS AN ADULT PASSENGER SEATED IN THAT SEAT WITH THEIR SEATBELT ON. TOOK IT INTO NISSAN DEALERSHIP THE CAR WAS PURCHASED FROM AND THEY SAID THERE WAS A RECALL ON MY VEHICLE FOR A FAULTY SENSOR, AND THEY "RESET THE SOFTWARE" FOR THIS SYSTEM UNTIL THE PART CAME IN. WENT BACK TO SAME DEALERSHIP FOR THE RECALL TO BE FIXED FOR A SECOND TIME AND THEY AGAIN "RESET THE SOFTWARE" AND THE SERVICE MANAGER STATED THAT THE MANUFACTURER SAID THEY NEED TO RESET THE SOFTWARE TWICE BEFORE REPLACING THE SENSOR. I CALLED NISSAN AND THEY STATED THIS WAS NOT TRUE, AND IT SHOULD BE REPLACED NOT SOFTWARE RESET. IF THEY ARE LYING AND CUTTING CORNERS ON REPLACING A RECALLED PART THAT PUTS SOMEBODY'S LIFE IN DANGER, THEN WHAT ELSE ARE THEY LYING ABOUT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Nissan Altima → · Every Altima year → · How the figures are calculated →