Page 28 of 47 · complaints 1,351–1,400 of 2,314

2013 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Unknown or Other
Filed Mar 6, 201849,000 milesGA

TAKATA RECALL I WAS DRIVING HOME FROM WORK I STOPPED AT AT RED LIGHT MY CAR BEGAN TO SHAKE AND CUT OFF, IT DID THAT A FEW TIMES BEFORE I WAS ABLE TO PULL OFF. SHOP COULDN'T DETECT ANYTHING IT DID THE SAME THING AGAIN 3 DAYS LATER SHOP FOUND NOTHING AGAIN.

Power Train
Filed Mar 5, 201883,000 milesVA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH IN LOCAL TRAFFIC, THE VEHICLE DECELERATED TO 5 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO AVOID A CRASH BY COASTING ONTO THE ROAD SHOULDER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BOULEVARD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 83,000.

Electrical System
Filed Mar 2, 201878,000 milesNY

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN 112 DEALER (730 MEDFORD AVE, PATCHOGUE, NY 11772, (631) 651-1987) WHERE IT WAS DIAGNOSED THAT THE BATTERY SENSOR NEEDED TO BE RESET. THE BATTERY SENSOR WAS RESET; HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BATTERY SENSOR WAS RESET A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT DETECTION SYSTEM NEEDED TO BE RESET AND THE FRONT DRIVER'S AND PASSENGER SIDE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Engine
Filed Feb 28, 201878,462 milesVA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452, (877) 430-1752), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 78,462.

Power Train
Filed Feb 26, 201869,700 milesMD

I PURCHASED A USED 2013 NISSAN ALTIMA S 2.5L IN MAY 2016 AND IN JAN 2017 THE TRANSMISSION DIED. I CONTACTED NISSAN AND MY DEALERSHIP FOR ASSISTANCE, AND NO ONE COULD ASSIST ME WITH ANYTHING (PAYING FOR REPAIRS, A DIFFERENT CAR, ETC). MY CAR BARELY ACCELERATED ACROSS A BUSY INTERSECTION AND I COULD HAVE GOTTEN KILLED. I HAD TO CONTINUE PAYING MY CAR NOTE WHILE GETTING RENTAL CARS/RIDING UBER AND LYFT/ GETTING RIDES, CALLING OUT FROM WORK SOME DAYS, WHILE I WAITED FOR ANY RESPONSE FROM NISSAN, ONLY TO FINALLY RECEIVE A NON-CHALANT, "NISSAN CANNOT OFFER YOU ANY ASSISTANCE AT THIS TIME". I CONTACTED NUMEROUS MECHANICS FOR TRANSMISSION PRICES AND ALL OF THEM TOLD ME THAT OTHER PEOPLE WITH THE SAME CAR/YEAR HAD CALLED WITH TRANSMISSION ISSUES AS WELL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THE SAME ISSUE WITH THIS SPECIFIC YEAR OF ALTIMA AND NISSAN IS DOING NOTHING ABOUT IT AND NOT BEING HELD ACCOUNTABLE. NOW, ALMOST A YEAR LATER AFTER I GOT THE TRANSMISSION REPLACED, MY ENGINE IS STALLING, I AM HAVING THE INTERMITTENT ACCELERATION ISSUE ONCE AGAIN, AND I WOULD HATE TO FORK OUT $4000 ON YET ANOTHER TRANSMISSION -OR BE WITHOUT A CAR- OR HAVE TO GET A DIFFERENT CAR (WITH A COMPOUNDED LOAN OR A LOWER VALUE CAR). I AM EXTREMELY FRUSTRATED BY THE SITUATION AND LUCKY TO BE ALIVE AFTER HAVING THIS CAR. I SHOULD NOT HAVE TO SUFFER THIS WITH A CAR THAT IS NOT EVEN 3 YEARS OLD. IT IS UNSAFE FOR THESE VEHICLES TO BE ON THE ROAD IF THEY CAN STOP WORKING AT ANY TIME WHILE DRIVING DURING A COMMU

Power Train
Filed Feb 25, 2018122,000 milesGA

WISH I HAD SEEN ALL THESE COMPLAINTS BEFORE PURCHASING THIS VEHICLE 7 MONTHS AGO FOR WAY MORE THAN I SHOULD HAVE. WITHIN 3 MONTHS THE TRANSMISSION WENT OUT AND I HAD TO SPEND $4,000 TO GET IT REBUILT. IT HAS BEEN BACK TO THE MECHANIC 4 TIMES (LUCKILY UNDER THEIR WARRANTY) AND IS STILL MESSING UP EVERY FEW WEEKS. I FEEL LIKE THIS IS A DEFECT THROUGH NISSAN AND THEY SHOULD TAKE SOME RESPONSIBILITY. I GUESS THEY WOULD RATHER GET A BAD REPUTATION AND LESS FUTURE SALES. MY CAR HAS COMPLETELY STOPPED WORKING WHILE I HAVE BEEN ON THE INTERSTATE GOING 70 MPH. I HAVE 2 CHILDREN TO TRANSPORT AND 2 SICK PARENTS. I SHOULD BE ABLE TO RELY ON THIS VEHICLE AND I CAN'T. VERY FRUSTRATING !!! IF I DIDN'T OWE SO MUCH ON IT, I WOULD DEFINITELY GET RID OF IT. I PREVIOUSLY HAD A 1997 NISSAN ALTIMA THAT GAVE ME VERY LITTLE TROUBLE, BUT NOW I WILL NEVER PURCHASE A NISSAN AGAIN !!! WWW.CARCOMPLAINTS.COM SAYS TO AVOID THIS CAR LIKE THE PLAGUE. I THINK THEY ARE SO VERY RIGHT.

Air Bags
Filed Feb 21, 2018115,000 milesIN

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAG RECALL. AFTER THE RECALL REPAIR, THE DEALER (D-PATRICK NISSAN, 4200 E DIVISION ST, EVANSVILLE, IN 47715) STATED THAT DUE TO THE RECALL BEING REPAIRED, THE SENSOR FOR THE AIR BAG ON THE PASSENGER SIDE WOULD NO LONGER WORK PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE FAILURE MILEAGE WAS 115,000.

Air Bags
Filed Feb 21, 2018NM

RELIABLE NISSAN IN ALBUQUERQUE PERFORMED THE NTB16-052 REQUAL AND IMMEDIATELY AFTER REPAIR THE DRIVER SIDE AIRBAG LIGHT CAME ON AND STAYED ON. TOLD THIS TO MECHANIC AND WAS CHARGED FOR THE REPAIR WHEN PICKING UP THE CAR. THE DRIVER SIDE AIRBAG ALWAYS WORKED. MECHANIC STATED THAT CAUSE OF AIRBAG WAS DUE TO A LOW BATTERY AND A ZERO POINT RESET HAD TO BE PERFORMED FOR THE FIX. HE STATED ANYTIME ON A NISSAN CAR IF THE BATTERY VOLTAGE DROPPED BELOW 12V THE AIRBAG LIGHT WILL COME ON AND HAVE TO BE TAKEN IN FOR A ZERO POINT RESET AND A CHARGE OF $149.49. THERE ARE SEVERAL ISSUES WITH THIS. - FIRST IS THE DRIVER SIDE AIRBAG ON MY WIFE'S CAR ALWAYS WORKED AND AFTER THE RECALL IT DID NOT. REQUAL WAS FOR THE PASSENGER SIDE AIRBAG FIX BUT AFFECTED THE DRIVER SIDE AIRBAG LIGHT TO COME ON. - SECOND ISSUE WAS THE CAR BATTERY WAS REPLACED WITHOUT BEING CONTACT FOR REPLACEMENT. THERE WAS NO ISSUE WITH THE CAR BATTERY AS THE CAR DID NOT HAVE ISSUES STARTING. ASKED THEM TO PUT THE ORIGINAL CAR BATTERY BACK IN WHICH THEY DID AND CAR STARTED OK. HE SAID IT WAS MARGINAL. CHECKED THE BATTERY WITH MY CODE READER AND BATTERY WAS 12 VOLTS. CAR HAS BEEN STARTING OKAY FOR SEVERAL WEEKS. THE LAST ISSUE WHICH IS THE MOST IMPORTANT IS NISSAN STATING IF A BATTERY ON A NISSAN DROPS BELOW 12 VOLTS AND AIRBAG LIGHT WILL COME ON AND MAY NOT WORK. IF THIS IS THE CASE THIS IS A MAJOR SAFETY ISSUE AS THERE ARE ALWAYS GOING TO BE BATTERIES THAT GO LOW OR NEED A CHARGE AS IT IS A CONSUMABLE PART. A CUSTOMER WILL BE

Power Train
Filed Feb 21, 201893,419 milesMA

THE CVT TRANSMISSION. WHILE DRIVING IN A SNOW STORM THE CAR STALLED IN A TURN ALMOST CAUSING A SERIOUS FATALITY ON MY PART

Exterior Lighting
Filed Feb 20, 2018FL

THE LOW BEAM HEADLIGHTS HAVE BECOME SO DIM THEY DO NOT ILLUMINATE THE ROAD ANY BETTER THAN THE PARKING LIGHTS. NEW BULBS DO NOT SOLVE THE PROBLEM. NISSAN CLAIMS THERE IS A DEFECT IN THE FILM COATING OF THE PROJECTORS, BUT THEY WILL NOT FIX THE VEHICLE. THIS IS AN EXTREME SAFETY PROBLEM.

Power Train
Filed Feb 17, 2018VA

2013 NISSAN ALTIMA WITH ONLY 52K MILES I FIRST NOTICED THE PROBLEM WHEN I WAS BACKING OUT OF MY DRIVE WAY; FIRST IT STALLED, SHAKY WHEN I ACCELERATE SLIGHTLY IT WAS FINE. WHEN I WENT TO CHANGE TO PARK MODE; EXPERIENCE THE SAME THING STALKED&SHAKE IF I STOPPED AT A LIGHT, STOP SIGN, OR CHANGE SPEED I EXPERIENCED THE SAME PROBLEM THIS WILL HAPPEN IN BUSY TRAFFIC, HIGHWAYS IN FACT MY 17 YEAR OLD DAUGHTER (1ST TIME DRIVEN HERSELF HOME FROM WORK) EXPERIENCE IT, AT A VERY BUSY INTERSECTION SHE COULDN'T GET THE CAR GOING. WE HAD TO TURN THE ENGINE OFF FOR ABOUT 15-30MINUTES AND PRESSED/ PULSED THE GAS TO FINALLY GET IT TO MOVE... THIS ALL HAPPENED FOR 3 DAYS AND I TOOK IT TO NISSAN DEALERSHIP (PAYED $140 TO DIAGNOSE THE PROBLEM) MECHANIC SAID JUST FROM DRIVING THE CAR INTO THE SHOP, 9/10 IT MAY BE THE TRANSMISSION. TO PINPOINT THE PROBLEM THEY WILL HAVE TO REMOVE THE COVER BODY ($546) AND IF IT'S THE TRANSMISSION, REPAIRS WILL COST $4600!!!! EVEN THOUGH MILEAGE IS WITHIN THE WARRANTY RANGE OF <60K IT'S NOT COVERED BECAUSE THEY CLAIMED THE CAR WAS IN AN ACCIDENT AND WAS SALVAGED. I REALLY DON'T UNDERSTAND WHY THAT WILL IMPACT IT GIVEN THE CAR HAD ONLY 13K WHEN I PURCHASED IT. IT SEEM THIS IS COMMON PROBLEM REPORTED BY MANY WITH THIS PARTICULAR CAR. FROM WHAT I HAVE READ, COMPLAINS DATING BACK TO IDENTICAL TO ISSUES WITH 2008-2011 MODELS, MULTIPLE RECALLS... THIS SORT OF PROBLEMS COULD COURSE ACCIDENTS AND LOSS IF LIFE. THESE ARE HUMAN PROBLEMS...I BELIEVE NISSAN SHOULD BE HELD ACCOUN

Unknown or Other
Filed Feb 15, 201875,000 milesNC

DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH THE CLOSED SUNROOF EXPLODED. THANKFULLY THERE WERE NO OTHER CARS AROUND AND THE VISOR WAS CLOSED SO I WAS UNINJURED BY THE SHATTERED GLASS. IT SOUNDED LIKE A GUN SHOT.

Power Train
Filed Feb 14, 201869,000 milesGA

CAR STALLED IN TRAFFIC WHILE STOPPED AT LIGHT. CUTS OFF WHEN PUT IN ANY GEAR. UN DRIVEABLE. CVT TRANSMISSION NEEDS REPLACEMENT. ONLY 69,000MILES. SIMILAR COMPLAINTS REPORTED FOR THIS MAKE AND MODEL

Air Bags
Filed Feb 13, 2018MS

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REPAIR APPOINTMENT WAS SCHEDULED WITH COLUMBUS NISSAN INC (100 MS-12, COLUMBUS, MS 39702, (662) 328-6691); HOWEVER, UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Feb 12, 201880,000 milesNH

1. BREAK SWITCH NEEDED REPLACING AND NOW THE ISSUE IS HAPPENING AGAIN AS FAR OCCASIONALLY LOSES POWER CAUSING SOME POTENTIAL SAFETY ISSUES IN PULLING OUT INTO TRAFFIC. 2. BOTH PASSENGER AND DRIVER INTERIOR DOOR HANDLES DO NOT OPEN DOOR WHICH IS A MAJOR ISSUE AS THE ONLY WAY TO OPEN DOORS IS TO ROLL WINDOW DOWN. IN AN EMERGENCY THIS COULD CAUSE SERIOUS THREAT TO SAFETY IF WINDOWS CAN NOT BE ROLLED DOWN.

Exterior Lighting
Filed Feb 12, 201875,000 milesMA

THE HEADLIGHTS ON THIS VEHICLE ARE VERY DIM. THEY ARE INEFFECTIVE IN LIGHTING THE ROAD. I TOOK IT IN TO THE DEALERSHIP AND THEY TOLD ME THAT IS JUST THE WAY THEY ARE AND TO "JUST USE MY HIGHBEAMS" . THIS DOES NOT SEEM LIKE AN EFFECTIVE SOLUTION. I HAVE DONE SOME RESEARCH AND IT APPEARS THIS IS A COMMON COMPLAINT WITH THIS VEHICLE. THIS IS THE CASE ANY TIME THE LIGHTS ARE PUT ON.

Unknown or Other
Filed Feb 7, 201865,500 milesLA

THE GEAR SHIFTER WILL NOT MOVE OUT OF PARK INTO ANY OTHER GEARS.

Fuel/Propulsion System
Filed Feb 6, 2018TN

THE CAR IS SAYING I'M GETTING 7 MPG AND IT WILL NOT UPDATE ON THE MILEAGE AFTER I PUT GAS IN AND THE CAR SHUT DOWN WHILE DRIVING DOWN THE ROAD.

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Feb 6, 2018120,000 milesFL

MY NAME IS [XXX] AND I AM WRITING TO YOU REGARDING MY 2013 NISSAN ALTIMA. I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. APPARENTLY I WAS ON MY WAY HOME ONE EVENING WITH MY BABY AND I HAD ON MY LOW BEAMS AND I COULD NOT SEE THE ROAD AHEAD OF ME, THE LIGHTS WERE ON; BUT, NOTHING WAS COMING OUT OF IT. MY HUSBAND CHANGED THE BULB AND STILL NOTHING. I TOOK IT TO SUTHERLIN NISSAN AND THE SERVICE GUY TOLD ME HE IS AWARE OF THE PROBLEMS WITH THE HEADLIGHTS IN THE 2013 ALTIMA, AND HE HAVE SEEN NUMEROUS ONES THAT HAD TO BE CHANGED. I AM OUT OF WARRANTY; SO, I WAS TOLD IT WOULD BE $130 TO CHECK IT OUT TO SEE WHAT IS GOING ON. THIS PAST FRIDAY MY CAR STARTED LOSING POWER AND SHUTTING OFF, I TOOK IT TO THE SHOP AND THEY HAD TO CHANGE THE AIR FLOW SENSOR AND WHEN THE GUY CHECKED MY HEADLIGHTS HE SAID IT IS BLACK INSIDE THE PROJECTION AREA NOTHING WILL COME THROUGH EVEN IF YOU CHANGED THE BULBS AND I EVEN BOUGHT A LED KIT AND THE SHOP TOLD ME NOTHING WILL WORK BECAUSE THE PROJECTION IS BURNT OUT. I HAVE HAD THREE ALTIMA'S IN THE PAST; 2002, 2003, AND 2013 AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE I CANNOT UNDERSTAND WHY THIS WAS NOT RECALLED. I HAVE MY FAMILY TO THINK ABOUT DRIVING ON THESE HIGHWAYS WITH NO LOW BEAMS, I HAVE TO USE MY HIGH BEAMS AND PEOPLE ARE FLASHING ME BECAUSE I AM BLINDING THEM; BUT, I NEED TO BE ABLE TO SEE. I AM VERY UPSET AND DISSATISFIED, I DO NOT SEE WHY I SHOULD HAVE TO SPEND OVER $900 ON NEW HEADLIGHTS WHEN THE PARTS GUY AND SERV

Power Train
Filed Feb 5, 201874,000 milesNC

MY NISSAN ALTIMA WAS IN PARK IT STARTED UP HOWEVER I COULD NOT GET THE CAR OUT OF PARK THIS IS A 2013 THIS IS A VERY SERIOUS ISSUE AFTER READING THE MANY COMPLAINTS CONCERNING THE SHIFTER AND CVT THIS CAR NEEDS AN IMMEDIATE RECALL BEFORE SOMEONE IS KILLED. EACH TIME THE CAR WAS STUCK IN PARK THE CAR WAS RUNNING AND STATIONARY THE NISSAN DEALERSHIP DIAGNOSED THE PROBLEM AS THE SHIFTER AND SAID THE WHOLE SHIFTER NEEDS REPLACING AFTER VIEWING NUMEROUS COMPLAINTS A RECALL MUST BE ISSUED BEFORE IT'S TOO LATE. I CAN PROVIDE DOCUMENTATION IF NEEDED THE REPAIR WAS 768.00 THIS IS AN ON GOING PROBLEM WITH NISSAN 2012-CURRENT. *JS

Unknown or Other
Filed Feb 2, 201867,000 milesTX

TAKATA RECALL I RECENTLY WENT TO TRY AND GET AN OIL CHANGE AT MY REGULAR PLACE THAT I USUALLY GO TO RECEIVE ONE AND THEY WERE NOT ABLE TO OPEN MY HOOD BECAUSE SOMEHOW THE LATCH ON THE INSIDE OF THE CAR WOULD NOT WORK WHEN YOU PULL IT SO THAT CAUSED MY HOOD TO BE JAMMED AND I WAS UNABLE TO OPEN IT.

Air Bags
Filed Jan 25, 20189,999 milesNC

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED WHILE THERE WAS A PASSENGER IN THE SEAT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MICHAEL JORDAN NISSAN (3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 489-3800), BUT THE FAILURE COULD NOT BE DUPLICATED OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999. *TT *TR

Air Bags
Filed Jan 25, 2018128,324 milesAL

MY "VEHICLE WAS PREVIOUSLY RECALLED TO REPROGRAM FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) ELECTRONIC CONTROL UNIT (ECU)." I TOOK MY CAR IN FOR THE RECALL TO HAVE IT TAKEN CARE OF, BUT NOW I'M STILL HAVING ISSUES WITH THE OCS. CURRENTLY, THE DRIVER SIDE AIRBAG LIGHT IS ON, INDICATING THAT IT IS NOT FUNCTIONING PROPERLY. IN ADDITION, WHILE THE CAR WAS IN MOTION AND I WAS SITTING IN THE PASSENGER SEAT, THE PASSENGER SIDE AIRBAG LIGHT WAS LIT UP. THIS INDICATED THAT THE AIRBAG WAS OFF, DESPITE THE FACT THAT I WAS SITTING IN IT. AFTER TAKING THE CAR INTO THE DEALERSHIP, I WAS INFORMED THAT THE CODE B00AQ00 SHOWED THAT I NEEDED A NEW OCS CONTROL UNIT AS WELL AS TWO OCS SENSORS. I INFORMED THEM OF THE PREVIOUS RECALL ON THE OCS; HOWEVER, THEY SAID THIS WAS A SEPARATE ISSUE, SO I WAS GOING TO HAVE TO PAY $539.88. NISSAN ORIGINALLY SAID IN A LETTER THAT, "IF AT ANY TIME WITHIN THE NEXT 15 YEARS, THE OCS SYSTEM IN YOUR VEHICLE DOES NOT PERFORM AS DESCRIBED ABOVE, WE URGE YOU TO PLEASE SCHEDULE AN APPOINTMENT AT YOUR NEAREST NISSAN DEALER. THE DEALER CAN CHECK THE OCS SYSTEM IN YOUR VEHICLE AND, IF NEEDED, PERFORM A ONE-TIME RETROFIT TO THE OCS SYSTEM FREE OF CHARGE." SINCE THE OCS IS STILL HAVING ISSUES AFTER THE ORIGINAL RECALL, I THOUGHT IT WAS IMPERATIVE TO REPORT THIS HUGE SAFETY ISSUE. I WAS INFORMED THAT THE AIRBAGS MIGHT NOT DEPLOY IF I WERE IN A CAR ACCIDENT, WHICH COULD CAUSE UNNECESSARY INJURIES OR EVEN DEATH. CLEARLY THERE ARE STILL UNRESOLVED ISSUES WITH THE OCS

Unknown or Other
Filed Jan 22, 201869,600 milesKS

WHILE DRIVING DOWN AN OPEN HIGHWAY, THE SUNROOF GLASS EXPLODED AND FELL INTO THE CAR. AT THE SAME TIME (RELATED SOMEHOW?) THE BACK WINDSHIELD SHATTERED, BUT REMAINED INTACT (AT LEAST FOR A WHILE, IT LATER COMPLETELY COLLAPSED). I HAD NOT DRIVEN UNDER ANY OVERPASSES AND THERE WERE NO VEHICLES CLOSE ENOUGH TO HAVE THROWN A ROCK.

Power Train
Filed Jan 18, 201885,000 milesWV

CVT TRANSMISSION ISSUES. RECEIVED A RECALL NOTICE ON THE CVT TRANSMISSION TO REPROGRAM THE CVT. ISSUE STARTED BEFORE THE REPROGRAM AND BEFORE 100K MILES, STALLED OUT IN TRAFFIC, SMELLED BURNING RUBBER, SPUTTERING WHILE DRIVING NO ENGINE LIGHT APPEARED ON THE DASH. ALL THESE ISSUES OCCURRED BEFORE THE RECALL NOTICE. ONCE I RECEIVED THE NOTICE FROM NISSAN, TOOK INTO SERVICE DEPARTMENT TO COMPLETE. WORKED FINE WITH LITTLE ISSUES, STILL SPUTTERING AND STALLED OUT ONCE FOR ABOUT 2 MONTHS, ISSUE STARTED AGAIN. CHECK ENGINE LIGHT CAME ON THIS TIME. TOOK INTO SERVICE DEPARTMENT FOR DIAGNOSTICS AS REQUESTED FROM NISSAN, MY OWN EXPENSE, WAS NOTIFIED BY SERVICE DEPARTMENT THE CODE IS P17F1 " DEATH CODE" FOR TRANSMISSION. CALLED NISSAN CONSUMER AFFAIRS TO APPLY FOR OUT OF WARRANTY ASSISTANCE FROM NISSAN WAS TOLD DID NOT QUALIFY, DUE TO MILEAGE. MILEAGE IS NOW OVER 100K. THE CVT TRANSMISSION PROBLEMS CONSIST OF THE TRANSMISSION OIL GETTING TO HOT WHILE DRIVING ON TRIPS, CAUSING THE SEALS TO BURN. NISSAN IS AWARE OF THE ISSUES CUSTOMERS ARE EXPERIENCING WITH THE CVT TRANSMISSIONS AND SHOULD BE RESPONSIBLE FOR REPAIRING.

Air Bags
Filed Jan 17, 201843,000 milesDE

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR SOMETIMES REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO CORCORDVILLE NISSAN (452 WILMINGTON WEST CHESTER PIKE IN GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED TOOK THE VEHICLE TO PORTER NISSAN WHERE THE AIRBAG WAS REPAIRED. *TR

Engine
Filed Jan 17, 201840,000 milesNY

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 20 MPH, THE VEHICLE BUCKLED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NISSAN OF GARDEN CITY, 316 N FRANKLIN ST, HAMPSTEAD, NY 11550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING AT UNKNOWN SPEEDS. THERE WAS AN ABNORMAL GRINDING NOISE AND FLUID WAS LEAKING FROM THE UNDERCARRIAGE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND AUTHORIZATION WAS NEEDED FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Jan 17, 201865,000 milesOK

WHEN ENGAGING THE VEHICLE INTO GEAR THE ENGINE DIES. SERVICE TECH AT LOCAL NISSAN DEALER CONFIRMS TRANSMISSION MALFUNCTION. VEHICLE HAS 65,000 MILES. NISSAN HAS HAD ISSUES WITH SIMILAR TRANSMISSIONS IN THE PAST AND EXTENDED THE WARRANTY TO 120,000 TO ASSIST OTHER CONSUMERS. DUE TO MY TRANSMISSION BEING A "GENERATION 2" IT IS NOT COVERED BY THE EXTENDED WARRANTY. ALTHOUGH, OBVIOUSLY, "GENERATION 2" HAS MALFUNCTIONS AS DID "GENERATION 1".

Exterior Lighting
Filed Jan 10, 2018150,000 milesFL

I AM WRITING TO YOU REGARDING MY 2013 NISSAN ALTIMA. I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. APPARENTLY I WAS ON MY WAY HOME ONE EVENING WITH MY BABY AND I HAD ON MY LOW BEAMS AND I COULD NOT SEE THE ROAD AHEAD OF ME, THE LIGHTS WERE ON; BUT, NOTHING WAS COMING OUT OF IT. MY HUSBAND CHANGED THE BULB AND STILL NOTHING. I TOOK IT TO SUTHERLIN NISSAN AND THE SERVICE GUY TOLD ME HE IS AWARE OF THE PROBLEMS WITH THE HEADLIGHTS IN THE 2013 ALTIMA, AND HE HAVE SEEN NUMEROUS ONES THAT HAD TO BE CHANGED. I AM OUT OF WARRANTY; SO, I WAS TOLD IT WOULD BE $130 TO CHECK IT OUT TO SEE WHAT IS GOING ON. THIS PAST FRIDAY MY CAR STARTED LOSING POWER AND SHUTTING OFF, I TOOK IT TO THE SHOP AND THEY HAD TO CHANGE THE AIR FLOW SENSOR AND WHEN THE GUY CHECKED MY HEADLIGHTS HE SAID IT IS BLACK INSIDE THE PROJECTION AREA NOTHING WILL COME THROUGH EVEN IF YOU CHANGED THE BULBS AND I EVEN BOUGHT A LED KIT AND THE SHOP TOLD ME NOTHING WILL WORK BECAUSE THE PROJECTION IS BURNT OUT. I HAVE HAD THREE ALTIMA'S; 2002, 2003, AND NOW 2013 AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE I CANNOT UNDERSTAND WHY THIS WAS NOT RECALLED. I HAVE MY FAMILY TO THINK ABOUT DRIVING ON THESE HIGHWAYS WITH NO LOW BEAMS, I HAVE TO USE MY HIGH BEAMS AND PEOPLE ARE FLASHING ME BECAUSE I AM BLINDING THEM; BUT, I NEED TO BE ABLE TO SEE. I AM VERY UPSET AND DISSATISFIED, I DO NOT SEE WHY I SHOULD HAVE TO SPEND OVER $900 ON NEW HEADLIGHTS WHEN THE PARTS GUY AND SERVICE GUYS KNOW THAT THIS IS AN

Air Bags
Filed Jan 9, 2018NJ

"TAKATA RECALL" VEHICLE HAS A AIRBAG AND LATCH PROBLEM

Power Train
Filed Jan 8, 201868,000 milesKY

WAS DRIVING MY 2013 ALTIMA SL AND WITHOUT ANY WARNING THE TRANSMISSION STARTED SLIPPING, STOPPED VEHICLE, AND EVERYTIME I ATTEMPTED TO PUT CAR IN DRIVE OR REVERSE, THE MOTOR DIED, AND I RESTARTED THE MOTOR DUE TO THE BITTER COLD WEATHER CONDITIONS, CALLED NISSAN NORTH AMERICA TALKED TO COLLEEN AGENT # 731913 WITH MY CONCERNS ON 12/29/2017, AFTER HANGING UP WITH COLLEEN AND CONTINUING TO TRY TO GET THE VEHICLE TO, CALLED NISSAN NORTH AMERICA AGAIN AND SPOKE TO ERIK CASE # 29343050, WHO ADVICED ME TO CALL NISSAN THE NEXT DAY 01/01/2018. I CALLED AND IT WAS A HOLIDAY AND NOT OPENED. , FINALLY GOT THE VEHICLE IN DRIVE AND ATTEMPTED TO DRIVE IT HOME WITH TRANSMISSION SLIPPING AND MOTOR DYING IN HEAVY BUMPER TO BUMPER HOLIDAY TRAFFIC. ON 01/02/2018 CONTACTED NISSAN NORTH AMERICA, WAS ADVISED TO TAKE VEHICLE TO NEAREST NISSAN DEALERSHIP, AND THEY WOULD PAY $100.00 TOWARDS THE RECORD BILL. I PAID THIS WRECKER BILL OUT OF MY POCKET WITH RECEIPTS. THE VEHICLE WAS DELIVERED TO WALTER'S NISSAN 30 WALTER'S LANE PIKEVILLE, KY. 41501 ON 01/03/2018 WERE IT WAS EVAULATED AND DETERMINED TO BE COMPLETE CVT TRANSMISSION FAILURE, AND WOULD BE REPLACED. I HAVE THE NISSAN SECURITY PLUS GOLD PREFERRED VEHICLE SERVICE CONTRACT 60 MONTHS/75,000 MILES, SERVICE CONTRACT # 0 7236319. THIS CAR HAS 68,000 MILES ON IT, AND THE CONTRACT EXPIRED ON 01/04/2018. IT WAS IN THE DEALERSHIP ON 01/03/2018 AND DETERMINE WITH THE CVT TRANSMISSION FAILURE. I CALLED WALTER'S NISSAN ON 01/05/218 AND WAS TOLD THEY HAD ORD

Air Bags
Filed Jan 8, 201845,000 milesCA

TAKATA RECALL, MY DRIVER SIDE AIRBAG WARNING LIGHT IS SHOWING ON FROM LAST 15 DAYS WHEN I JUST STARTED DRIVING. PLUS MY SHIFT LOCK SENSOR IS NOT WORKING. I PUT THE GEAR ON PARK ON A GASS STATION BUT WHEN I TRIED TO START IT WONT LET ME CHANGE THE GEAR UNLESS I OPENED THE SHIFT LOCK CAP AND TUCK SOMETHING IN AND TRY TO CHANGE THE GEAR TO DRIVE THE CAR. SINCE THEN I HAVE TI TUCK SOMETHING TO CHANGE THE GEAR FROM PARKING TO ANYTHING ELSE.

Air BagsCrash2 injured
Filed Jan 3, 201895,000 milesTX

TAKATA RECALL... A SEMI TRAILER SWUNG AND ALMOST HIT MY CAR. I SWERVED AND DROP OFF ON THE SHOULDER OF I-30, I HIT THE CONCRETE RETAINER WALL AT 70MPH AND NO AIRBAG DEPLOYED AND I HAD A KNOT ON MY HEAD AND BLACK EYE. ALSO I HIT 4 HOGS ON FM852, AGAIN NO AIRBAG.

Unknown or Other
Filed Jan 2, 201831,500 milesCA

INSIDE DOOR HANDLE IS MADE OF PLASTIC. THIS CHEAP PLASTIC HOOK'S ON THE END OF THE CABLE THAT CAUSES THE DOOR LATCH TO OPEN THE DOOR. WHEN THIS HOOK BRAKES THE ENTIRE DOOR HANDLE ASSEMBLY MUST BE REPLACED. THIS MUST BE AN ENGINEERED TO FAIL HANDLE THAT IS MADE TO BREAK QUIT EASILY. IF YOU LOOK ON EBAY, HUNDREDS HAVE BEEN SOLD. I CAN IMAGINE HOW MUCH EXTRA REVENUE AND HOW OFTEN DEALERS GET TO REPLACE THIS SIMPLE PIECE OF HARDWARE. THE PROBLEM IS EASILY SOLVED BY MAKING THE HOOK OUT OF METAL.

Power Train › Automatic Transmission
Filed Dec 19, 201775,000 milesFL

I AM REPORTING A DANGEROUS CONDITION WITH THE 2013 NISSAN ALTIMA TRANSMISSION. THE TRANSMISSION FAILED ON MY CAR AT 75,000 MILES WHILE DRIVING 65 - 70 MPH ON THE FLORIDA TURNPIKE. THE CAR IS OUT OF WARRANTY BASED ON MILES (NOT TIME) AND I WAS DENIED COVERAGE BY NISSAN DUE TO WARRANTY EXPIRATION AND BECAUSE VEHICLE WAS PURCHASED USED. THE TRANSMISSION HAS STUTTERED SINCE PURCHASE BUT IT SEEMED TO BE A QUIRK OF THE CAR; HOWEVER, ON DEC. 5, 2017, IT BRIEFLY WOULD NOT MOVE IN REVERSE AS MY DAUGHTER (THE PRIMARY DRIVER) BEGAN A 4-HOUR DRIVE FROM ORLANDO TO MIAMI. IT ENGAGED AND SHE CONTINUED ON HER TRIP. WHILE DRIVING ON THE FLORIDA TURNPIKE, THE TRANSMISSION DISENGAGED WHILE DRIVING AT HIGHWAY SPEED. SHE WAS ABLE TO COAST THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE TURNED OFF THE CAR AND IT STARTED AND MOVED AGAIN. IT WAS NIGHTTIME AND NOT SAFE FOR HER TO REMAIN ON THE SIDE OF THE ROAD. THE TRANSMISSION CONTINUED TO STOP SEVERAL TIMES DURING HER DRIVE AND SHE AGAIN PULLED OVER, STOPPED, THEN RESTARTED THE CAR. SHE MADE IT SAFELY TO MIAMI. THE NEXT MORNING, DEC. 6, THE CAR WOULD NOT MOVE IN DRIVE OR REVERSE. ON DEC 10 THE CAR WAS TOWED BY AAA TO A NEARBY AUTO MECHANIC. ON DEC. 11 THE TRANSMISSION FAILURE WAS DIAGNOSED AND I WAS ADVISED TO TAKE THE CAR TO A NISSAN DEALER BECAUSE OF THE NUMEROUS REPORTED PROBLEMS WITH THE CVT TRANSMISSIONS, INCLUDING AN EXTENDED WARRANTY ON MODELS UP TO YEAR 2010. ON DEC. 11 IT WAS TOWED TO NISSAN AND WE ESTABLISHED A CASE WITH NISSAN CUSTOMER CARE

Exterior Lighting
Filed Dec 19, 201797,000 milesWI

LOW BEAM HEADLAMPS ARE DANGEROUSLY DIM. ANY SPEED OVER 30 MPH IS OVERDRIVING THE LOW BEAMS. ALMOST HIT A DEER THAT WAS 300' IN FRONT OF ME BECAUSE I DIDN'T SEE IT.

Air Bags
Filed Dec 19, 201730,000 milesWV

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT UPON START-UP. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V911000 (AIR BAGS), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MOSES NISSAN (202 5TH ST, ST ALBANS, WV 25177, (304) 727-2921), BUT A FAULT CODE WAS UNABLE TO BE RETRIEVED. THE DEALER COULD NOT OFFER FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TT

Air Bags
Filed Dec 18, 2017UT

TAKATA RECALL. WARNING LIGHTS FOR PASSENGER AIRBAG COME ON INTERMITTENTLY WHETHER PASSENGER IS IN VEHICLE, OR NOT. HAVE HAD THE VEHICLE IN TO THE DEALER TO RESOLVE THE PROBLEM, BUT IT HAS NOT BEEN RESOLVED YET. THIS HAPPENS WHEN IDLING AND IN MOTION AND STILL CURRENTLY HAPPENING.

Unknown or Other
Filed Dec 17, 201746,000 milesMI

I WAS IN MY CAR LEAVING A RESTAURANT IN HOLLAND STOPPED, GOT OUT IMMEDIATELY, AND THE TIRE WAS IN HUGE SHREDDED PIECES. IT COULD NOT BE DRIVEN AND I HAD TO CALL A WRECKER TO HAVE IT HAULED TO A TIRE SHOP FOR $99 AND BUY A NEW TIRE. I BOUGHT THIS 2013 NISSAN USED FROM AN AUTHORIZED NISSAN DEALER AND THEY REFUSED TO MAKE ANY REIMBURSEMENT. THESE WERE THE TIRES THEY HAD ON IT. I WAS MOVING WHEN THIS HAPPENED--IN A PARKING LOT AND TURNING

Air Bags
Filed Dec 11, 2017LA

I HAD THE OCS SYSTEM RECALL FOR THE AIRBAGS. LAST YEAR THEY SAID THEY FIXED IT HOWEVER, I HAVE NOT SEEN THE LIGHT ON THE DASH COME ON ANY LONGER. I DO NOT KNOW IF IT IS WORKING OR NOT WORKING AS IT IS NOT DOING WHAT IT IS SUPPOSED TO DO. I RECEIVED A LETTER STATING THAT WITHIN 15YEARS I COULD BRING IT BACK TO HAVE THEM CHECK IT AND FIX AGAIN IF NEEDED, BUT WHEN I TRIED TO SET UP AN APPOINTMENT I WAS TOLD I HAVE TO PAY 120$ DIAGNOSTIC FEE FOR THEM TO LOOK AT IT EVEN THOUGH THE LETTER I HAVE SAYS IT WILL BE FIXED FREE OF CHARGE.

Unknown or Other
Filed Dec 10, 201790,000 milesMN

"TAKATA RECALL" WASHED MY CAR ON THURSDAY EVENING PARKED IT IN GARAGE FOR THE NIGHT. THE NEXT MORNING I WAS ABLE TO PULL IT OUT OF GARAGE AND BACK IN HOURS LATER. ROUGHLY 6 HRS LATER WENT TO START IT AND NOTHING!!! WHEN I HOLD BRAKE DOWN AND PUSH BUTTON IT WILL TURN OVER BUT WONT SPARK. I HAVE BEEN RESEARCHING ONLINE AND SEEMS I AM NOT THE ONLY ONE THIS HAS AFFECTED.

Power Train
Filed Dec 7, 201774,000 milesPA

MY WARRANTY WAS GOOD UNTIL 60,000 MI AND AT 74,000 MILES, MY TRANSMISSION DIED. IT WOULDN'T GO INTO REVERSE OR DRIVE. ACCORDING TO YOUR REPORTS, NHTSA ID #10109246 THE 2013 NISSAN ALTIMA HAD CVT DELAYED ENGAGEMENT WHEN SHIFTING INTO DRIVE OR REVERSE. (THERE WERE ALSO 19 OTHER COMPLAINTS ON THE POWERTRAIN.) I FEEL THAT I SHOULD BE COMPENSATED BY NISSAN FOR THIS. I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY DID NOTHING FOR ME. I SPOKE TO A GIRL NAMED SUMMER WHO IN A MECHANICAL TONE SAID TO ME "YOUR WARRANTY RAN OUT. THERE'S NOTHING WE CAN DO" NOTHING I SAID MADE ANY DIFFERENCE TO HER. SHE EVEN CONTACTED THE NISSAN DEALER HOWEVER SHE STILL DID NOT BUDGE AFTER HE TOLD HER ABOUT MY CASE. THIS IS A POOR REPRESENTATION OF NISSAN. THEY DON'T STAND BY THEIR PRODUCT. I WAS VERY UPSET. I'M A SINGLE MOTHER AND I HAVE TO BORROW $4000 AGAINST MY RETIREMENT ACCOUNT JUST TO PAY FOR THIS REPAIR. I FEEL THAT NISSAN SHOULD TAKE RESPONSIBILITY FOR THEIR PRODUCT AND PAY FOR THEIR FAULTY TRANSMISSION.

Electrical System
Filed Dec 4, 201739,848 milesVA

COMPLAINT: NO WARNING LIGHTS CAME ON DURING TRANSMISSION FAILURE. 2013 NISSAN ALTIMA BOUGHT NEW EXPERIENCED MALFUNCTION ON NOV 10, 2017 WHILE STOPPED AT INTERSECTION IN DOWNTOWN BALTIMORE TRAFFIC. PRIOR TO AND DURING MALFUNCTION NO INDICATORS ON DASHBOARD LIT UP TO ALERT US TO ANY PROBLEM. AFTER CAR WAS TOWED TO NEARBY NISSAN DEALERSHIP, DEALERSHIP DETERMINED TRANSMISSION WOULD NEED TO BE REPLACED. HOWEVER DEALERSHIP'S SERVICE DEPT COULD NOT EXPLAIN WHY THE TRANSMISSION FAILURE DID NOT TRIGGER ANY WARNING LIGHTS. THE DAY BEFORE THE MALFUNCTION, NOV 9TH, NISSAN OF RICHMOND HAD PERFORMED THE 48 MONTHS SCHEDULED MAINTENANCE ' DURING WHICH THEY ALSO DID A PC490 RECALL, REFERRING TO IT AS AN 'ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. CONDITIONS: NIGHT TIME, BELOW FREEZING (MID 20'S), HAD JUST TAKEN OFF-RAMP TO DOWNTOWN AFTER 3 HOURS OF INTERSTATE DRIVING AVERAGING 65-70 MPH ON INTERSTATE AND 25-30 MPH DOWNTOWN. WHILE APPROACHING INTERSECTION, CAR BUCKED, THEN STALLED AND GAS PEDAL FAILED TO WORK. TURNED CAR OFF AND BACK ON. CAR LIMPED ANOTHER 3 OR 4 BLOCKS, THEN STOPPED COMPLETELY AND HAD TO BE TOWED. HISTORY: ALTIMA BOUGHT NEW, ALL VEHICLE MAINTENANCE WAS PERFORMED AT RECOMMENDED TIMES/INTERVALS WITH NISSAN SERVICE DEPT, WARNING LIGHT MALFUNCTION AND TRANSMISSION REPLACEMENT OCCURRED AT 39,848 MILES.

Power Train
Filed Dec 4, 201739,848 milesVA

COMPLAINT: ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE DID NOT PREVENT/PREDICT NEXT DAY TRANSMISSION FAILURE. NISSAN OF RICHMOND PERFORMED A PC490 RECALL ON MY 2013 NISSAN ALTIMA, NOV 9, 2017 -- REFERRING TO IT AS AN ' ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE ' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. BUT THE ' CVT DIAGNOSTIC UPDATE ' DID NOT PREVENT/PREDICT A BREAK DOWN THE VERY NEXT DAY ' WHICH WAS DIAGNOSED AS A TRANSMISSION FAILURE BY THE SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS TOWED. WHEN APPROACHING AN INTERSECTION ON NOV 10TH, THE ALTIMA BUCKED, THEN STALLED AND THE GAS PEDAL FAILED TO WORK. NO DASHBOARD WARNING LIGHTS CAME ON BEFORE OR DURING THE BREAKDOWN. SHEEHY NISSAN GLEN BURNIE DETERMINED THE TRANSMISSION WOULD NEED TO BE REPLACED ' BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. THE 2013 ALTIMA WAS BOUGHT NEW WITH ONLY 39,848 MILES AT TIME OF BREAK DOWN.

Power Train
Filed Dec 4, 201739,848 milesVA

COMPLAINT: TRANSMISSION FAILURE AT 39,848 MILES. ON NOV 10, 2017, TRANSMISSION FAILED ON 2013 NISSAN ALTIMA BOUGHT NEW WHILE STOPPED AT INTERSECTION IN DOWNTOWN BALTIMORE TRAFFIC. WHEN APPROACHING INTERSECTION, CAR BUCKED, THEN STALLED AND GAS PEDAL FAILED TO WORK. TURNED CAR OFF AND BACK ON. CAR LIMPED ANOTHER 3 OR 4 BLOCKS, THEN STOPPED COMPLETELY AND HAD TO BE TOWED TO NEARBY SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS DETERMINED TRANSMISSION WOULD NEED TO BE REPLACED ' BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. NO WARNING LIGHTS CAME ON BEFORE OR DURING BREAK DOWN. THE DAY BEFORE THE BREAK DOWN, NOV 9TH, NISSAN OF RICHMOND HAD PERFORMED THE 48 MONTHS SCHEDULED MAINTENANCE ' DURING WHICH THEY ALSO DID A PC490 RECALL, REFERRING TO IT AS AN ' ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE ' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. BUT THE ' CVT DIAGNOSTIC UPDATE ' DID NOT PREVENT/PREDICT A BREAK DOWN THE VERY NEXT DAY. CONDITIONS: NIGHT TIME, BELOW FREEZING (MID 20'S), HAD JUST TAKEN OFF-RAMP TO DOWNTOWN AFTER 3 HOURS OF INTERSTATE DRIVING AVERAGING 65-70 MPH ON INTERSTATE AND 25-30 MPH DOWNTOWN. HISTORY: ALTIMA BOUGHT NEW, ALL VEHICLE MAINTENANCE WAS PERFORMED AT RECOMMENDED TIMES/INTERVALS WITH NISSAN SERVICE DEPT. VEHICLE HAS BEEN USED ALMOST EXCLUSIVELY FOR LOCAL DRIVING. NISSAN ALTIMA EXPERIENCED SHUDDERING WHEN TAKEN ON 'EXTENDED' TRIP TWO MONTHS AGO (2 HOUR DRIVE ON IN

Power Train
Filed Dec 4, 201739,541 milesVA

COMPLAINT: MISLEADING SERVICE INTERVAL LETTER PROMISES CVT FLUID INSPECTION - BUT THIS ISN'T DONE AND CAN'T BE DONE ON ALTIMA'S SEALED TRANSMISSION. IN OCTOBER 2017, NISSAN MAILED A GLOSSY LETTER REMINDING ME THAT MY ' 2013 ALTIMA IS DUE FOR ITS 48 MONTHS SCHEDULED MAINTENANCE '. ' INSPECT THE AUTOMATIC TRANSMISSION/CVT FLUID ' IS ONE OF 23 ITEMS LISTED IN THE LETTER FOR THE 48 MONTH SERVICE INTERVAL. THE ALTIMA WAS TAKEN TO NISSAN OF RICHMOND FOR ITS 48 MONTHS MAINTENANCE ON NOV 9, 2017. THE NEXT DAY, THE GAS PEDAL STOPPED WORKING, AND THE SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS TOWED DETERMINED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. THE VEHICLE WAS BOUGHT NEW WITH ONLY 39,848 MILES AT TIME OF BREAK DOWN. IN A FOLLOW UP PHONE CALL TO NISSAN OF RICHMOND ON NOV 20TH ' I WAS EDUCATED ON WHAT ' INSPECT THE AUTOMATIC TRANSMISSION/CVT FLUID ' MEANS: PER THE SERVICE ADVISOR ' CVT FLUID ISN'T ADDED OR CHECKED AT 48 MONTHS. BECAUSE THE TRANSMISSION IN THE 2013 ALTIMA IS SEALED, 'INSPECT' SIMPLY MEANS LOOKING UNDER THE CAR TO MAKE SURE CVT FLUID IS NOT LEAKING. NO SERVICE IS DONE ON THE CVT FLUID OTHERWISE ' UNTIL 60,000 MILES. WHICH COINCIDENTALLY ' IS WHEN NISSAN'S POWERTRAIN WARRANTY ENDS FOR 2013 ALTIMAS. PARTICULARLY FRUSTRATING IS THAT PER THE SERVICE ADVISOR ' ANY CVT FLUID LEAK WOULD BE REPORTED ON THE MULTIPOINT INSPECTION REPORT CARD -- BUT THEIR COMPUTER FAILED TO ATTACH IT TO THE REPAIR ORDER IN NISSAN O

Unknown or Other
Filed Dec 3, 201760,000 milesTN

INSIDE DOOR HANDLES MY DRIVER SIDE DOORS, BOTH FRONT AND BACK, HAD THE HANDLE INSIDE BROKEN. I CAN NO LONGER OPEN THE DOOR FROM THE INSIDE OF THE CAR. THE CAR WAS STATIONARY AT THE TIME THE DOOR WAS ATTEMPTING TO BE OPENED. THE DRIVER SIDE FRONT BROKE AS I PUT THE CAR IN PARK, THE AUTOMATIC LOCKS UNLOCKED, AND WHEN I USED THE HANDLE, IT BROKE AND WILL NOT OPEN. THE DRIVER SIDE REAR BROKE AS THE CAR WAS IN PARK FOR AT LEAST 1 MINUTE AND THE DOOR WAS ATTEMPTING TO BE OPENED.

Service Brakes
Filed Dec 2, 2017NM

SHIFT LOCK IS NOT WORKING.

Structure › BodyCrash
Filed Nov 29, 2017MS

I WAS DRIVING ON HWY 45 TUESDAY (NOV28,2017) I PIECE OF RUBBER WAS IN THE HWY. I TRIED TO DODGE IT BUT IT WAS TOO LATE. IT DAMAGED MY FRONT BUMPER ON MY CAR.

Engine
Filed Nov 29, 2017OK

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE RPMS INCREASED AND THE VEHICLE JERKED WITH SLOW ACCELERATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED TO HAVE THE TRANSMISSION INSPECTED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR ANOTHER INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Nissan Altima → · Every Altima year → · How the figures are calculated →