Page 16 of 47 · complaints 751–800 of 2,314

2013 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Suspension
Filed Oct 14, 2019182,000 milesMD

MY MECHANIC DISCOVERED THAT THE FRONT LOWER CONTROL ARMS HAD DETERIORATED AND NEEDED TO BE REPLACED TO AVOID FAILURE/ACCIDENT. I WAS INFORMED THAT THIS IS A KNOWN ISSUE, AND AUTO SUPPLIERS ARE UNABLE TO KEEP THE PARTS IN STOCK DUE TO HIGH DEMAND WITH RECENT FAILURES IN SPECIFIC YEAR (2013) ALTIMAS AS WELL AS HONDAS. IF THIS IS A KNOWN ISSUE, WHY HAS THERE NOT BEEN A RECALL?

Suspension
Filed Oct 14, 2019134,000 milesPA

MY SUSPENSION HAS BUSTED OFF THE FRAME OF THE VEHICLE. THIS OCCURED WHILE THE VEHICLE WAS IN MOTION. IT CAUSED THE TIRED TO BEND AND VEHICLE WAS NOT DRIVEABLE. IT MESSED WITH THE STEERING IN THE FRONT AS WELL. LOST TRACTION CONTROL. I HAVE MANY PICTURES I CAN SEND BY EMAIL. I ALREADY SUBMITTED A COMPLAINT WITH # 11267024. I HAVE CONTACTED NISSAN DIRECT AND THEY TOLD ME THERE IS NO SAFETY ISSUE OR RECALL FOR THIS OR THAT NHTSA WAS NOT INVESTIGATING ANYTHING INTO THIS MATTER. I AM SEEING YOU ARE LOOKING INTO THIS MATTER. NISSAN REFUSED TO FIX THE CAR OR HELP ME IN ANY WAY. THEY WERE EXTREMELY RUDE AND IMPOSSIBLE TO GET AHOLD OF. I HAVE SPENT OVER A WEEK TRYING TO REACH SOMEONE. NISSAN WILL NOT HELP IN ANY WAY AND DO NOT CARE IF ANYONE GETS HURT OR THIS HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. IT IS NOW MY PROBLEM TO GET THE VEHICLE REPAIRED AND I DO NOT FEEL SAFE DRIVING IT ESPECIALLY BECAUSE I HAVE CHILDREN. NISSAN COULD CARE LESS. THE REPAIR WAS QUOTED BETWEEN $800-1200 AND NISSAN CANNOT DO A "GOODWILL REPAIR" BECAUSE THEY CLAIM THE VEHICLE IS TO OLD (ITS 6 YEARS OLD) AND HAS HIGH MILEAGE. I BOUGHT THE CAR WITH OVER 50K MILEAGE IN 2014. ALL MY MILEAGE IS HIGHWAY. I AVG 17K A YEAR IN MILEAGE.... AVERAGE IS 12K. NISSAN SHOULD HAVE DONE THE RIGHT THING AND REPAIRED THE VEHICLE. THEY REFUSE! I GET TOLD ITS ALL ABOUT VIN #'S AND PART #S. IT IS A FAILURE ACROSS THE BOARD ON ALL 2013 MODELS. A RECALL NEEDS MADE ASAP.

Power Train
Filed Oct 14, 201975,000 milesNV

MY 2013 NISSAN ALTIMA SV MODEL HAD THE CVT REPLACED AT 41,289 MILES IN 2017. TWO YEARS TO THE DATE, AT 75,000 MILES 2019 MY CVT TRANSMISSION IS OUT AGAIN. NISSAN VIA VERBAL TOLD ME THAT THE WARRANTY ON THE REPLACED CVT IS 15,000 OR 1YEAR. MY NISSAN ALTIMA 2013. AS I WAS DRIVING THE VEHICLE IT WAS LOOSING MOTION .WHEN DRIVING AND ACCELERATING THE CAR IT WOULDNT GO UP THE THE SPEEDOMETER SPEED, IT SEEMS LIKE IT WAS STALLING. WHEN THE VEHICLE WAS AT THE STOP LIGHT OR STOP SIGN AND I LET GO OF THE BREAK, THE CAR WOULDNT GO INTO "GEAR" . I HAD TO PRESS ON THE GAS PEDAL AND SUDDENLY THE CAR WILL MOVE BUT WITH AN AWFUL "JERK".THAT PROBLEM WAS CONSTANT. WHEN BACKING UP OF MY DRIVE WAY THE SAME THING WOULD HAPPEN, I WILL PUT IT IN "GEAR" AND THE CAR WOULDN'T BACK-UP AT ALL, I HAD TO PRESS THE GAS AFTER 5 SECONDS AND AGAIN SUDDENLY WILL JERK INTO REVERSE. THE CAR ACTUALLY STOPPED IN DIFFERENT OCCASIONS IN THE MIDDLE OF THE STREET WITH HEAVY TRAFFIC IN A BUSY INTERSECTION. THIS IS A BIG SAFETY CONCERN FOR THE DRIVER AND PASSENGERS INSIDE AN UNSAFE VEHICLE THAT JUST "WONT MOVE". ANOTHER CONCERN WOULD BE TO "PUBLIC SAFETY" AS OTHER DRIVERS WILL HAVE TO MANEUVER AROUND THE 'STALLED" VEHICLE. I DID CONTACTED NISSAN USA AND THEY ISSUE A CASE NUMBER ON MY COMPLAIN. MY VEHICLE IS NOW AT THE DEALERSHIP. I DID MY RESEARCH AND THE SAME ISSUE HAS BEEN GOING ON WITH NISSAN CVT TRANSMISSIONS, THAT IN 2010** NISSAN EXTENDED THEIR CVT ( CONTINUOUSLY VARIABLE TRANSMISSION) EQUIPPED VEHICLES ( 2003- 201

Exterior Lighting
Filed Oct 13, 2019102,000 milesGA

VERY DIM LOW BEAM HEADLIGHTS

Power Train
Filed Oct 13, 201935,000 milesKY

THE CAR WILL NOT SHIFT OUT OF "PARK" WITHOUT POPPING THE ACCESS COVER ON CONSOLE & PUSHING DOWN ON THE TRANSMISSION RELEASE BUTTON WITH A LONG SCREWDRIVER. STARTING HAPPENING AT APPROX 35K MILES.

Exterior LightingCrash
Filed Oct 12, 2019140,000 milesSC

I HIT A DEER LAST WEEK BECAUSE MY 2013 ALTIMA HAS NO ROAD ILLUMINATION FROM THE LOW-BEAM HEADLIGHTS. I WAS DRIVING ON A TWO-LANE ROAD WITH A 35 MPH SPEED LIMIT, AND I WAS GOING 30 MPH. I DIDN'T REALIZE HOW BADLY THEY HAD DIMMED UNTIL THIS EVENT HAPPENED, BUT I HAVE FOUND THAT I GET MORE ILLUMINATION FROM MY FOG LIGHTS THAN FROM MY LOW-BEAM HEADLIGHTS. THE HIGH-BEAMS STILL WORK GREAT, BUT THE INTERIOR LENS OVER THE LOW-BEAM HEADLIGHTS APPEARS TO BE NEARLY OPAQUE AND PASSES NEARLY ZERO LIGHT EVEN FROM UPGRADED, SUPER-BRIGHT HALOGEN BULBS. IF THEY HAD WORKED LIKE THEY SHOULD I WOULD HAVE SEEN THE DEER AND AVOIDED THE COLLISION. I BELIEVE THIS PROBLEM IS KNOWN TO NISSAN, BUT I AM UNAWARE THAT THEY HAVE TAKEN ANY ACTION TO ADDRESS IT. IF A SAFETY RECALL IS NOT WARRANTED, THEN I WOULD AT LEAST EXPECT THEM TO ADVISE ALTIMA OWNERS OF THE TENDENCY OF THEIR LOW-BEAMS TO GROW DIMMER OVER TIME THAN OWNERS MIGHT EXPECT. I HAVE OWNED SEVERAL VEHICLES OF DIFFERENT MAKES AND MODELS FOR MANY YEARS, BUT THIS IS THE ONLY ONE THAT HAD THIS PROBLEM. I BELIEVE IT IS A LIFE SAFETY ISSUE.

Exterior Lighting
Filed Oct 11, 201930,000 milesNJ

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED EXTREMELY LOW, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO NISSAN OF ROUTE 46 (440 RT. 46, EAST TOTOWA, NJ) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE HEADLIGHTS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Exterior Lighting
Filed Oct 10, 201950,000 milesGA

THE HEADLIGHTS ON OUR 2013 NISSAN ALTIMA HAVE BECOME PROGRESSIVELY DIM DUE TO AN OBVIOUS MANUFACTURING DEFECT. THE FOLLOWING WAS TOLD TO ME DIRECTLY BY THE SERVICE LEAD AT STONE MOUNTAIN NISSAN IN GEORGIA: OVERTIME THE REFLECTIVE FILM IN THE HEADLIGHT UNIT HAS BURNED/MELTED AWAY. THIS CAUSES THE LIGHTS TO NOT BE REFLECTIVE AND THEREFORE SIGNIFICANTLY LESS BRIGHT. HOWEVER, NISSAN IS NOT WILLING TO COVER ANY REPLACEMENTS AS PART OF THEIR WARRANTY OR AS PART OF MY EXTENDED, COMPREHENSIVE WARRANTY. REPLACEMENT UNITS COST $1,300. THE ABOVE IS CONSISTENT WITH WHAT I LEARNED FROM AN INDEPENDENT MECHANIC. THAT MECHANIC TESTED THE HEADLIGHT BULBS AND CONFIRMED THAT THEY WERE ADEQUATELY BRIGHT, HOWEVER THE HEADLIGHT UNIT WAS NOT GENERATING THE PROPER REFLECTION AND BRIGHTNESS. AS STATED ABOVE THIS IS AN OBVIOUS MANUFACTURERS DEFECT TO A CRITICAL SAFETY COMPONENT. THERE IS SEEMINGLY NOTHING THAT ANY HUMAN COULD HAVE DONE TO CAUSE THE ISSUE. A QUICK GOOGLE SEARCH YIELDED SEVERAL WEBSITES WHERE CONSUMERS REPORTED THE EXACT SAME PROBLEM (SUCH AS THIS ONE: HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/2013/HEADLIGHTS-PROBLEMS.PHP), INDICATING THAT THIS IS A SYSTEMIC PROBLEM WITH 5TH GENERATION ALTIMAS IN THE 2013-2015 MODEL YEARS, HOWEVER NISSAN HAS ITS HEAD FIRMLY PLANTED IN THE SAND.

Suspension
Filed Oct 10, 201990,800 milesMN

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED DUE TO SEVERE CORROSION. WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 395-4999) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,800. *LN CONSUMER STATED LUCKILY, I WAS GOING AT A LOW SPEED WHEN ONE OF THEM BROKE OTHERWISE I WOULD HAVE BEEN TAKEN OFF THE ROAD. MY MECHANIC SAID ONE WAS BROKEN AND THE OTHER ONE WAS RUSTED SO IT PROBABLY WAS GOING TO BREAK SOON. I UNDERSTAND THAT NISSAN IS GOING TO HAVE A PROGRAM TO REIMBURSE OWNERS FOR THIS SINCE IT IS A COMMON PROBLEM FOR NISSANS IN THE 2013-2018 YEAR. I HAVE ATTACHED A COPY OF MY BILL AND PHOTOS OF THE DEFECTIVE PARTS. I MANAGED TO GET IN TOUCH WITH A NISSAN REPRESENTATIVE AND HE TOOK MY INFORMATION BUT SAID DUE TO THE FACT WHERE MY CAR WAS MANUFACTURED AT IT WAS NOT ELIGIBLE FOR THE PROGRAM. I TOLD THEM THIS WAS NOT A MANUFACTURE ISSUE BUT A DESIGN FLAW THAT CAUSED THE CONTROL ARMS TO BE EXPOSED TO CORROSION MATERIALS IF THE CAR WAS DRIVEN IN A STATE WHICH USED THESE CHEMICALS. I LIVE IN MINNESOTA WHICH I BELIEVE IS ONE OF THOSE STATES. HE POLITELY DENIED MY CLAIM AND SAID THEY WOULD KEEP IT ON FILE BUT ALMOST GUARANTEED ME NO RE

Electronic Stability Control (esc)
Filed Oct 9, 2019130,000 milesMN

RIGHT REAR LOWER CONTROL ARM BROKE WHILE DRIVING 2013 NISSAN ALTIMA. THIS CAUSED DIFFICULT HANDLING OF THE VEHICLE. I WAS THANKFUL TO BE DRIVING ON A RESIDENTIAL ROAD ONLY TRAVELING 25 MPH.

Exterior Lighting
Filed Oct 9, 2019141,000 milesOH

DIM HEADLIGHTS

Suspension
Filed Oct 9, 201971,000 milesMA

I'VE BEEN HAVING THIS CLACKING NOISE IN THE RIGHT REAR OF MY CAR. I WENT TO 2 AUTO REPAIR PLACES TO TRY TO IDENTIFY THE PROBLEM. EVERY TIME I WENT OVER A BUMP IN THE ROAD ON THE RIGHT SIDE...CLICK CLACK, CLICK CLACK. FINALLY, DIAGNOSED AS CRACK IN CONTROL ARM. IT IS AT KELLY NISSAN NOW. I DO HAVE A BUMPER TO BUMPER WARRANTY FROM WARRANTY DIRECT. HOWEVER, I AM HOPING THAT NISSAN WILL FIX AT NO COST TO ME, SINCE THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. I WAS TOLD I SHOULDN'T BE DRIVING THE CAR BECAUSE IT WAS TOO DANGEROUS. ALSO, I REPORTED THIS TO NISSAN .I HOPE NO ONE GETS INJURED DUE TO THIS DEFECT. I WAS LUCKY.

Suspension
Filed Oct 8, 201947,000 milesOH

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OFF THE ROAD, LOOKED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE PASSENGER SIDE SUSPENSION CONTROL ARM WAS DETACHED AND HANGING FROM THE VEHICLE. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE DRIVER'S SIDE SUSPENSION CONTROL ARM WAS ALSO ABOUT TO DETACH. THE INDEPENDENT MECHANIC STATED THAT THE VEHICLE COULD NOT BE DRIVEN TO A DEALER. THE VEHICLE WAS TOWED TO GANLEY'S MAYFIELD NISSAN (6060 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-9500) WHERE IT WAS DETERMINED THAT THE PREVIOUS OWNER HAD A WARRANTY ON THE VEHICLE THAT COULD NOT BE USED BY THE CONTACT WHO PURCHASED THE VEHICLE IN MARCH OF 2019. THE DEALER QUOTED $200 FOR DIAGNOSTIC TESTING AND APPROXIMATELY $3,000 FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE MODEL VEHICLE WAS NOT FOR ITS FAILURES; HOWEVER, IT WAS NOT INCLUDED IN A RECALL. THE WARRANTY CENTER REPRESENTATIVE AT THE MANUFACTURER STATED THAT SHE WOULD SPEAK WITH MANAGEMENT, BUT MADE NO PROMISES THAT THEY COULD ASSIST WITH THE REPAIR COSTS. THE FAILURE MILEAGE WAS 47,000. *DT*DT *TR

SuspensionCrash
Filed Oct 8, 2019133,000 milesPA

MY SUSPENSION BROKE OFF THE FRAME OF THE CAR WHILE MOVING ON A TURN AFTER BEING AT A COMPLETE STOP MAKING A LEFT. THE REAR DRIVER SIDE DETACHED FROM THE FRAME MAKING THE CAR UNMOVABLE AND BENDING THE TIRE ALMOST AT A 90 DEGREE ANGLE.

Power Train
Filed Oct 8, 201968,830 milesCA

AT 68830 MILES THE TRANSMISSION WENT OUT ON THIS CAR. TERRIBLE.

Power Train
Filed Oct 8, 201980,679 milesCA

TRANSMISSION WENT OUT AT 80679 MILES.

Suspension
Filed Oct 8, 20198 milesWI

LUCKILY DRIVING ABOUT 20 MILES PER HOUR WHEN HEARD A THUD FROM THE REAR. LOST SOME CONTROL WITH STEERING, LUCKILY BLOCKS FROM HOME AND WAS ABLE TO DRIVE HOME. WHEN LOOKED UNDER VEHICLE SAW A BROKEN METAL PIECE HANGING AND REAR DRIVER SIDE TIRE WAS NOT STRAIGHT AND I COULD NOT SEE THE TOP OF THE TIRE IN THE WHEEL WELL. HAD TO HAVE IT TOWED TO DEALER AND THEY CONFIRMED, REAR LOWER CONTROL ARM BROKE. I NORMALLY DRIVE ON THE FREEWAY HOME FROM WORK, LUCKILY, I CHOSE NOT TO THIS DAY. IT SOUNDS LIKE A KNOWN ISSUE, ESPECIALLY IN STATES WHERE SALT IS USED ON WINTER ROADS. WE LIVE IN WISCONSIN.

Suspension
Filed Oct 8, 201993,000 milesPA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR CONTROL ARM FRACTURED. THE CONTACT CALLED O'NEIL NISSAN AT 215-674-9300 (LOCATED AT 849 W STREET RD, WARMINSTER, PA 18974) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SOMEONE WOULD CALL BACK THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Exterior Lighting
Filed Oct 6, 201965,000 milesGA

THE LOW BEAM LIGHTS ARE VERY DIM. IT'S HARD TO DRIVE AT NIGHT. UNSAFE

Suspension
Filed Oct 5, 2019CA

NISSAN RECALLED REAR LOWER CONTROL ARMS FOR 2013 ALTIMAS JUST LAST MONTH. I AM LOOKING TO GET MINE REPAIRED AT THE DEALER, MOSSY KEARNY MESA, WHO TOLD ME LAST YEAR IT WAS DEFECTIVE. I HAVE ONLY BEEN IN CALIFORNIA FOR A COUPLE OF YEARS. MY CAR WAS BOUGHT AND DRIVEN IN VIRGINIA WHERE THEY USE ROAD SALT (A STIPULATION OF THE RECALL). THE DEALER IS UNAWARE OF THE RECALL. I CONTACTED A REP AT THE NUMBER THE DEALER GAVE ME, 1-800-647-7261, AND THEY DID NOT KNOW ABOUT THE RECALL EITHER. WHEN I ASKED TO SPEAK TO SOMEONE FROM NISSAN AMERICA CORP., THE REP SAID THEY WOULD HAVE THEIR SUPERVISOR CALL ME BACK IN A FEW DAYS, BUT THAT THEIR SUPER WOULD ONLY TELL ME THE SAME THING. I AM GETTING NOWHERE WITH NISSAN MUCH LIKE IN THE PAST. I HAVE HAD TO FIGHT FOR REPAIRS FOR ALMOST EVERY RECALLED OR REVISED PART ON MY CAR INCLUDING THE AIRBAGS, TRANSMISSION, DOOR HANDLE, AND NOW THIS. I WOULD APPRECIATE IT IF SOMEONE CONTACTED ME ABOUT THIS ISSUE AS SOON AS POSSIBLE. THANK YOU.

Exterior Lighting
Filed Oct 4, 201956,000 milesSC

LOW BEAM HEADLIGHTS ARE BECOMING DIMMER AND DIMMER. THEY ARE LESS BRIGHT, AND MORE YELLOW. I HAVE CLEANED THE LENS COVERS. THE HEADLIGHTS SEEM LESS BRIGHT THAN THE DRIVING LIGHTS. RECENT PASSENGERS HAVE SAID "AL, TURN ON YOUR HEADLIGHTS."

Exterior Lighting
Filed Oct 4, 2019107,000 milesGA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LAMPS STARTED TO DIM AND ILLUMINATED APPROXIMATELY FIFTEEN FEET. THE CONTACT SWITCHED TO THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO SCOTT EVANS NISSAN (725 BANKSHEAD HWY, CARROLLTON, GA 30117) WHERE IT WAS DIAGNOSED THAT THE MATERIALS INSIDE THE HEAD LAMP ASSEMBLY HAD DEGRADED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Exterior Lighting › Headlights
Filed Oct 4, 201980,000 milesMS

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY LOW AND THE CONTACT HAD TO ACTICATE THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE RECURRED MULTIPLE TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Air Bags
Filed Oct 3, 2019115,000 milesCA

MY AIRBAG LIGHT THE ONE THAT SAYS MY AIRBAGS ARE NOT ON KEEPS COMING ON. HAVE TAKEN IT TO NISSIAN DEALERSHIP TO GET IT RESET FOR $70 BUT IT CAME BACK ON AGAIN. I AM NOT PAYING $70 AGAIN. THERE HAS TO TO BE A REASON IT KEEPS COMING ON.

Suspension
Filed Oct 2, 2019163,000 milesMI

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOWER REAR SUSPENSION ARM FRACTURED WHILE DRIVING DOWN THE ROAD. THE CONTACT NOTICED RUST WHEN HE INSPECTED THE DAMAGE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED COLE NISSAN (3003 STADIUM DR, KALAMAZOO, MI 49008, (269) 342-9800) AND ORDERED REPLACEMENT PARTS FOR THE INDEPENDENT MECHANIC TO REPAIR THE VEHICLE. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS SPECIFICALLY FOR CORROSION CAUSED BY ROAD SALT. THE FAILURE MILEAGE WAS 163,000.

Latches/Locks/Linkages › Hood › Latch1 injured
Filed Oct 2, 201957,293 milesNC

TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE WINDSHIELD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Air Bags
Filed Oct 1, 2019VA

THE VEHICLE'S PASSENGER AIRBAG SENSORS DO NOT DETECT WHEN A PASSENGER IS OCCUPYING THE PASSENGER SEAT AND REMAINS IN OFF POSITION WITH A RED LIGHT ON THE DASH BOARD. (THIS VEHICLE WAS RECALLED IN 2016 AND REPAIRED ALREADY.)

Suspension
Filed Oct 1, 201976,000 milesOH

CORRODED LOWER LINK SNAPPED WHILE DRIVING WHICH CAUSE THE CAR TO VEER HEAVILY RIGHT WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING

Exterior Lighting
Filed Oct 1, 201975,000 milesNJ

THE HEADLIGHTS WERE NEVER STRONG. THEY ARE NOW WEAKER THAN STREET LIGHTS OR VIRTUALLY ANY OTHER CAR AROUND ME. CARS BEHIND ME CASE A SHADOW OF MY CAR WHERE MY BEAMS SHOULD BE. IT'S LIKE DRIVING WITH DAYTIME RUNNING LIGHTS. MY INTERNET SEARCH SHOWS THIS IS A WIDESPREAD PROBLEM WITH THE 2013 ALTIMA. THIS IS AN EXTREMELY SERIOUS SAFETY PROBLEM AND I WOULD LIKE TO KNOW IF THIS HAS BEEN OR WILL BE INVESTIGATED BY NHTSA. AT A MINIMUM, NISSAN SHOULD REPAIR THE AFFECTED CARS.

Wheels
Filed Sep 30, 2019173,663 milesIA

TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS REPAIRED BY AN INDEPENDENT MECHANIC. WHILE DRIVING ON THE HIGHWAY AT 40 MPH, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE DRIVER WAS ABLE TO SKID TO THE SIDE OF THE ROAD. A POLICE OFFICER OBSERVED THAT THE LUG NUTS MAY NOT HAVE BEEN TIGHTENED ENOUGH TO PROPERLY SECURE THE TIRE. THE INSIDE OF THE RIM WAS INSPECTED BY THE POLICE OFFICER WHEN HE OBSERVED THE VEHICLE. THE BUMPER, QUARTER PANEL, SUB FRAME, ALLOY WHEEL, FRONT DRIVER'S SIDE SUSPENSION CONTROL ARM ASSEMBLY, AND THE FRONT DRIVER'S SIDE DRIVESHAFT ASSEMBLY WERE ALL SEVERELY DAMAGED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AND WAS TOWED TO A REFERRED BODY SHOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 173,663.

Exterior Lighting
Filed Sep 30, 2019WA

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

Power Train
Filed Sep 30, 201960,000 milesCA

THE SHIFT GEAR DOES NOT MOVE TO DRIVE, REVERSE OR ANYWHERE FOR THAT MATTER ONCE ITS IN PARK. SOMEONE HAD TO SHOW ME HOW TO REMOVE THE PLASTIC CAP ON THE SHIFT GEAR LOCK & STICK MY KEY IN THERE TO GET THE SHIFT GEAR TO MOVE. I HAVE TO DO THIS EVERY SINGLE TIME THE VEHICLE IS SET TO PARK & THE VEHICLE IS STATIONARY.

Air Bags
Filed Sep 28, 2019MA

THE AIR BAG LIGHT WILL NOT GO OFF AND I CANT GET AN INSPECTION STICKER.

Visibility/Wiper
Filed Sep 26, 2019TX

LOW BEAM LIGHTS GET EXTREMELY DIM, MY TURN SIGNAL LIGHTS ARE BRIGHTER THAN THE HEADLIGHTS!!!!!!!!! THIS CREATES A SAFETY ISSUE DRIVING AT NIGHT. AS AN UBER DRIVER, I CAN SPOT MY GENERATION ALTIMA FROM FAR AWAY JUST CAUSE IT ALWAYS HAS THE DIMMEST LIGHTS UNLESS THE ALTIMA HAS HID

Exterior Lighting
Filed Sep 26, 201985,000 milesFL

MY 2013 NISSAN ALTIMA HEADLIGHTS ARE VERY DIM AND I HAVE TO DRIVE WITH BRIGHTS ON JUST TO SEE AT NIGHT. THIS IS A REAL SAFETY CONCERN. I HAVE REPLACED THE BULBS THREE TIMES WITH LED, HID AND BACK TO HALOGEN AND THEY HAVE NOT FIXED THE PROBLEM. THEY CONTINUE TO GET DIMMER AND DIMMER.

Air Bags
Filed Sep 25, 2019TX

PASSENGER LIGHT AIRBAG IS NEVER DETECTED. (BEEN ON GOING FOR A COUPLE OF YEARS) ENGINE LIGHT STAYS ON (FOR ABOUT 3 MONTHS) SEATBELT AIRBAG (3 MONTHS) WILL NOT GO OUT. THERE IS NEVER A RECALL AND A PROBLEM IS NEVER FOUND BY MECHANIC. CAN GET THE ENGINE LIGHT OFF FOR A LITTLE WHILE, BUT COMES BACK ON USUALLY WITHIN A WEEK.

Suspension
Filed Sep 25, 2019124,000 milesWI

THE LOWER CONTROL ARMS ON MY 2013 NISSAN ALTIMA ARE CRACKED. BOTH SIDES ARE BUT THE PASSENGER SIDE IS MORE SEVERE

Electrical System
Filed Sep 25, 201933,000 milesWA

THE 7 INCH CENTRAL AUDIO-VISUAL AND NAVIGATION UNIT PERIODICALLY CHANGES RADIO STATIONS, CRASHES THE NAVIGATION DISPLAY, OR CRASHES ENTIRELY GOING BLANK, AND MAY OR MAY NOT ASK FOR SD CARD UPON REBOOT. ON ONE OCCASION THE ACCELERATOR ALSO STUCK REQUIRING THE CAR TO TAKEN TO THE SIDE OF THE ROAD AND TURNED OFF. CANNOT BE SURE IF THE TWO EVENTS WERE RELATED BUT THEY HAPPENED SIMULTANEOUSLY. IN THE LAST SIX MONTHS THE MISBEHAVIOR OF THE CENTRAL DISPLAY UNIT HAS GOTTEN WORSE AND WORSE. NISSAN DEALER AND NATIONAL SUPPORT ARE UNABLE TO FIND THE PROBLEM OR BEING WILLING TO FIX IT. THERE IS NO ESCALATION PROCEDURE TO FACTORY ENGINEERING AND MAINTENANCE SUPPORT. THEY WILL NOT TAKE THE ELEMENTARY STEP TO REFLASH THE FIRMWARE OR BEING WILLING TO CHANGE OUT THE UNIT. MULTIPLE EXAMPLES OF THIS PROBLEM ARE REPORTED ONLINE IN NISSAN'S OWNER PORTAL FOR THIS MODEL YEAR AND THE NEXT. DESPITE BEING ORIGINALLY TOLD THAT NISSAN IS TRYING TO TRACK CARS WITH THIS KNOWN PROBLEM THAT NISSAN REFUSES TO ADDRESS AND LEAVING A POTENTIAL SAFETY PROBLEM UNRESOLVED.

Engine
Filed Sep 25, 201978,000 milesFL

CAR HAS A VIBRATING SOUND WHEN U REACH ABOUT 40 MPH FOUND OUT THAT THE ENGINE MOUNT ARE ALL BAD

Suspension
Filed Sep 24, 2019200,000 milesMI

MY 2013 NISSAN ALTIMA WAS IN MOTION ON A CITY STREET IN EARLY AUGUST JUST AFTER EXITING THE HIGHWAY WHEN THE REAR WHEEL LOCKED UP. FORTUNATLY MY DAUGTHER WAS ABLE TO GET THE CAR TO A SAFE PLACE. IT WAS THE RIGHT REAR CONTROL ARM - HAD BROKEN OFF DUE TO CORROSION. THE NISSAN DEALER SAID THE LEFT SIDE WAS ALSO CORRODED AND ABOUT TO BREAK OFF. BOTH SIDE CONTROL ARMS HAD TO BE REPLACED. IT WAS REPAIRED AT A NISSAN DEALERSHIP - FOR $1535.50 ON AUG. 7., 2019. MY UNDERSTANDING IS THERE IS A SERVICE CAMPAIGN HAPPENING WHERE NISSAN IS FIXING THE PROBLEM FOR CUSTOMERS WITH THIS MAKE AND MODEL, HOWEVER, NISSAN IS TELLING ME MY VIN IS NOT IDENTIFIED IN THE CAMPAIGN. I AM FRUSTRATED BECAUSE IT IS CLEARLY THE EXACT SAME ISSUE.

Air Bags
Filed Sep 24, 201970,000 milesFL

I HAVE HAD THE FOLLOWING ISSUES WITH THE NISSAN ALTIMA: AIR BAG SENSOR ISSUES SOMETIMES SENSOR MALFUNCTIONS (LOOKED AT 3 X, NOT FIXED), REAR VIEW CAMERA SOMETIMES DOES NOT WORK (LOOKED AT 3 X, NOT FIXED), TRANSMISSION CVT ISSUES SOMETIMES JUMPS INTO GEAR (LOOKED AT 3 X, NOT FIXED), SEAT BELT SOMETIMES LOCKS UP (LOOKED AT 1 X, NOT FIXED). ISSUES HAPPEN WHILE IN MOTION OR STARTING.

Power Train
Filed Sep 24, 201985,500 milesIN

THE CAR WOULD NOT ACCELERATE FROM A STOP LIGHT. IT WOULD JUST DO LOW-RPM REVS THEN EVENTUALLY CRAWL THEN REV SUPER HIGH AND ACCELERATE SUPER FAST. THE TRANSMISSION WOULD TAKE ABOUT 10 SECONDS TO ENGAGE AT EVERY LIGHT AND ONCE IT DID IT WOULD LURCH FORWARD. STALLED 3 TIMES. 2013 NISSAN ALTIMA WITH EXACTLY 85,500 MILES. CALLED NISSAN AND THEY SAID THE KNOW OF NO RECALLS OR ISSUES WITH THE TRANSMISSION AND IT IS NO LONGER UNDER WARRANTY BUT TO TAKE IT TO A NISSAN DEALER TO HAVE IT LOOKED AT. CHECK ENGINE LIGHT FINALLY CAME ON WITH CODE P0776, AND PENDING CODES OF P 0776 P0965 P2813.

Exterior Lighting
Filed Sep 23, 201980,000 milesLA

THE HEADLIGHTS ARE VERY DIM EVEN AFTER ORDERING NEW ONES TO REPLACE THE FACTORY HEADLIGHTS. I ACTUALLY STOPPED AND GOT OUT OF THE CAR TO MAKE SURE THE HEADLIGHTS WERE EVEN ON. DEFINITELY NOT A CAR TO BE DRIVEN AFTER DARK!

Exterior Lighting
Filed Sep 22, 2019135,000 milesAL

I HAVE A 2013 NISSAN ALTIMA S AND LOW BEAM LIGHTS ARE REALLY BAD AT NIGHT AND I CAN NOT SEE WITH THEM ON. I HAVE TO DRIVE WITH THE HIGH BEAMS ON WHICH IS A REALLY BAD SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS. I HAVE GOTTEN BLOWN AT AND CURSED AT BECAUSE OF THIS AND EVEN GOTTEN PULLED OVER. NISSAN PLEASE FIX THIS PROBLEM BECAUSE IT IS UNSAFE TO DRIVE LIKE THIS.

Power Train
Filed Sep 21, 201928,000 milesMD

WE HAVE BAD HEADLIGHTS. AT NIGHT WITH LOW BEAMS YOU CANNOT SAFELY DRIVE. YOU ARE FORCED TO USE HIGH BEAMS. DEALER HAS NO SOLUTION OTHER THAN REPLACE FOR 1000K. ON TOP OF THAT THE TRANSMISSION WENT OUT AT 70K. UNACCEPTABLE. BUT THE LIGHTS ARE A HUGE SAFETY ISSUE AND SHOULD BE RECALLED. NISSAN CLAIMS THEY ARE AWARE BUT DO NOTHING

Exterior Lighting
Filed Sep 21, 2019AL

I HAVE A 2013 NISSAN ALTIMA S AND LOW BEAM LIGHTS ARE REALLY BAD AT NIGHT AND I CAN NOT SEE WITH THEM ON. I HAVE TO DRIVE WITH THE HIGH BEAMS ON WHICH IS A REALLY BAD SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS. I HAVE GOTTEN BLOWN AT AND CURSED AT BECAUSE OF THIS AND EVEN GOTTEN PULLED OVER. NISSAN PLEASE FIX THIS PROBLEM BECAUSE IT IS UNSAFE TO DRIVE LIKE THIS.

Exterior Lighting
Filed Sep 20, 2019VA

LOW BEAM HEADLIGHTS HAVE ALWAYS BEEN VERY DIM. HARD TO SEE MUCH FARTHER THAN THAN 20 FEET. HAVE TO DRIVE WITH THE HIGH BEAMS FOR SAFETY. VERY DANGEROUS HAVE REPLACED BULBS WITH LED AND HALOGEN AND HAVE HAD THEM ALIGNED. NO HELP. PLEASE LOOK INTO THIS.

Exterior Lighting
Filed Sep 19, 201955,000 milesFL

WHEN DRIVING AT NIGHT, THE LOW BEAMS ARE EXTREMELY DIM, CAUSING ME TO DRIVE WITH MY HIGH BEAMS ON CONTINUOUSLY. THE LOW BEAMS ONLY ILLUMINATE APPROXIMATELY 10 FEET IN FRONT OF VEHICLE. THIS IS A KNOWN ISSUE TO NISSAN AND THEY REFUSE TO FIX THE ISSUE. I ASKED THEM ABOUT THE ISSUE AND WAS QUOTED ALMOST $1300 FOR THE FIX.

Suspension
Filed Sep 19, 2019130,000 milesIL

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 75 MPH, AN ABNORMAL BANGING NOISE WAS HEARD AND THE VEHICLE VIBRATED AND RATTLED. IN ADDITION, THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT CALLED GLENDALE NISSAN (484 E N AVE, GLENDALE HEIGHTS, IL 60139, (630) 469-6100) AND INFORMED THE DEALER ABOUT THE FAILURE. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *PM *DL

Exterior Lighting
Filed Sep 19, 2019CT

THE HEADLUGHTS ON THIS VEHICLE ARE HORRENDOUS! DRIVING AROUND WITH HIGH BEAMS ON IS THE ONLY WAY TO SEE ANYTHING AT NIGHT. EVERY PERSON I HAVE SPOKE WITH THAT OWNS THIS VEHICLE HAVE SAID THE SAME THING. BASICALLY USELESS TURNING THE HEADLIGHTS ON.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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