Page 17 of 31 · complaints 801–850 of 1,547

2009 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Jan 8, 201661,000 milesNY

WENT TO GET GAS VEHICLE WOULDN'T START. CALLED DEALER AND CONCLUDED ELECTRONIC STEERING LOCK WAS DEFECTIVE CAUSING CAR NOT TO START. HAD CAR TOWED TO DEALER SINCE CAR OUT OF EXTENDED WARRANTY HAD TO PAY $933 TO DEALER FOR REPAIR. THIS PROBLEM IS QUITE COMMON AND HAD IT FIXED IN A SHORT TIME. THIS NEEDS TO BE A RECALL. HERBA NISSAN OF JOHNSTOWN NY COMPLETED REPAIR.

Air Bags
Filed Jan 6, 201651,000 milesPA

FIRST ISSUE WAS WITH PASSENGER SEAT AIRBAG SENSOR. MY WIFE OR OTHER PASSENGER WOULD BE SITTING IN PASSENGER SEAT AND THE SENSOR IN THE SEAT WOULD NOT WORK AND THEREFORE THE PASSENGER AIRBAG WAS DISABLED, PUTTING PASSENGER SAFETY AT RISK. SECOND ISSUE. HAD TO REPLACE TIRE PRESSURE MONITORING SENSOR DUE TO LEAKING TIRE PRESSURE. HAVE HAD TO REPLACE 2 OUT OF 4 SO FAR IN THE LAST YEAR. CAUSES LOW TIRE PRESSURE AND UNSAFE DRIVING CONDITION.

Steering
Filed Jan 6, 2016152,000 milesLA

WHILE AT MY LOCATION, I TURNED MY 2008 ALTIMA OFF. WHEN TRYING TO START THE CAR IT WOULD NOT RESTART. IT ONLY DISPACED THE KEY SYMBOL. AND HAD THE WORD LOCK ON THE PUSH START PART. I UNDID THE BATTERY AND LET IT SIT FOR ABOUT AN HOUR. STILL NOTHING. I CALLED THE NISSAN DEALERSHIP AND THEY STATED THAT IT WOULD COST ABOUT $1100 PLUS TOWING EXPENSES. I'VE ONLY HAD THIS CAR SINCE THE END OF 2013. ITS NOW PARKED WHERE I LEFT IT IN MY MOTHER'S YARD DUE TO IT NOT WANTING TO BUDGE OR START.

Steering
Filed Jan 5, 2016TX

ON JAN 2 2016 I WAS LEFT STRANDED IN A PARKING LOT WHEN MY 2009 ALTIMA FAILED TO TURN BACK ON. MY FOB BATTERY WAS CHANGED AND STILL NO LUCK. I TOWED IT TO DEALERSHIP FOR A DIAGNOSTICS AND WAS TOLD MY STEERING LOCK UNIT NEEDED TO BE REPLACED $1450 AND I DO NOT QUALIFY FOR ANY RECALLS OR EXTENDED WARRANTIES. THIS IS EXTREMELY UPSETTING AND TIMING SUCKS AFTER THE HOLIDAYS.

Steering
Filed Jan 5, 201681,487 milesCA

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,487.

Steering
Filed Jan 5, 201662,000 milesCO

I WENT OUT TO START MY CAR AND IT WOULDN'T START. LUCKILY IT WAS IN MY PARKING SPOT. IT KEPT SHOWING A YELLOW BOX WITH A KEY INSIDE OF IT. THE PUSH START BUTTON KEPT SHOWING THE WORD LOCK. I THOUGHT IT WOULDN'T START BECAUSE IT WAS REALLY COLD OUTSIDE SO I WENT BACK IN THE HOUSE FOR ABOUT AN HOUR AND TRIED TO START IT BACK UP. IT STILL DIDN'T START UP. I GOT THE VEHICLE TOWED TO THE DEALERSHIP AND ONE OF THE GUYS THERE TOLD ME THAT THE WARRANTY EXPIRED DO I WOULD HAVE TO PAY $950 PLUS TAX. IT IS REALLY UPSETTING THAT NISSAN ISN'T DOING ANYTHING TO HELP WITH THIS PROBLEM.

Electrical System
Filed Jan 2, 2016122,000 milesFL

WHILE DRIVING BACK TO WORK FROM A LUNCH BREAK, I NOTICED THE"KEY WARNING" LIGHT ILLUMINATED. WHEN I ARRIVED L PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE. PROCEEDED TO EXIT THE CAR THEN TO LOCK THE CAR. NOTHING HAPPENED. TRIED AGAIN AND HAD THE SAME RESULT. TRIED TO RESTART CAR AND HAD THE SAME RESULT. ELECTRONIC KEY WITH A NEW BATTERY DID NOT WORK. ALL ELECTRONIC MECHANISMS DID NOT WORK.

Steering
Filed Jan 1, 201640,691 milesCA

NISSAN ALTIMA RECALL MORNING OF DECEMBER 31 2015, MY CAR WAS NOT ABLE TO START. IT WAS NOT ABLE TO GO TO ACC OR ON MODE EVEN WHEN THE KEYLESS ENTRY WAS RECOGNIZED. I CALLED TRIPLE A FOR A JUMP START BUT THEY WERE NOT ABLE TO JUMP START THE EITHER. SO I GOT IT TOWED TO THE NISSAN DEALERSHIP FOR AN DIAGNOSE AND REPAIR. WHILE I WAS WAITING I DID SOME RESEARCH ON MY PHONE LOOKING FOR WHAT MIGHT THE PROBLEMS MAY BE. I KEPT SEEING "STEERING WHEEL LOCK CONTROL MODULE FAILURE", WHICH REPAIR COST AVERAGED AROUND $1000 TO 1300. HOPING THIS WAS NOT THE ISSUE, AFTER RECEIVING THE DIAGNOSES, IT WAS THAT... I ASKED IF THE EXTENDED WARRANTY WAS STILL VALID BUT THEY SAID THE WARRANTY ENDED ON JULY OF 2015... I WAS VERY DISAPPOINTED. NOT JUST BECAUSE THE WARRANTY ENDED BUT SINCE MY COMMUTE TO SCHOOL AND WORK IS VERY SHORT, MY MILEAGE ON THE CAR IS LESS THAN 45000 MILES ON A 2009 CAR AND ON A LOW MILEAGE CAR LIKE THIS AND HAVING TO DO A EXPENSIVE REPAIR LIKE THIS ON A SMALL MODULE THAT DOES NOTHING COMPARED TO ITS COST. I AM VERY DISAPPOINTED. I WAS NOT ABLE TO MAKE IT TO MY FAMILY IN SAN DIEGO FOR NEW YEARS AND STUCK WITH LONG WAITS, EXPENSIVE REPAIR, AND TRAFFIC THAT DAY. I HOPE NISSAN NOTICES THIS COMMON ISSUE ON THE CAR AND RECALLS THE ALL POTENTIAL CARS FOR THE SAME ISSUE. HOPEFULLY I CAN GET MY MONEY BACK WITH THE RECALL.

Steering
Filed Dec 31, 201580,000 milesNJ

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WHEEL WOULD NOT UNLOCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Steering
Filed Dec 30, 201574,000 milesRI

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE DEALER WAS CONTACT AND INFORMED HER THAT THE WARNING LIGHT WAS REGARDING THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THE STEERING WHEEL WAS STIFF, THE BRAKES AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Steering
Filed Dec 29, 2015120,500 milesWA

MERRY CHRISTMAS NISSAN! THANKS FOR MAKING IT A MEMORABLE ONE. I DROVE TO A RELATIVES HOME THE DAY AFTER CHRISTMAS. THE CAR WAS PARKED ON A CITY STREET. WHEN I WENT TO LEAVE, THE CAR WOULD NOT START OR DO ANYTHING. A YELLOW KEY SYMBOL APPEARED. THE CAR WOULD NOT START, NOTHING WAS HAPPENING. THE BRAKE WAS VERY STIFF. NO ABILITY TO SHIFT. NO RADIO OR DASH LIGHTS WOULD WORK. I HAD TO HAVE THE VEHICLE TOWED TO A LOCAL NISSAN DEALERSHIP. ELECTRONIC STEERING LOCK FAILURE AT A COST OF $900.00. I WAS THEN TOLD BY NISSAN DEALERSHIP THAT NISSAN WAS WELL AWARE OF THE ISSUE AND THEY HAD ADDED AN EXTENDED WARRANTY TO FIX THE BAD PART BUT IT HAD EXPIRED EARLIER IN 2015. I ONLY WENT TO DEALERSHIP 3 TIMES WITH STERRING LOCK ISSUES PREVIOUSLY ONLY TO BE TOLD THAT IT WAS MY FOB NOT THE STEERING LOCK. I HAVE 2 FOBS AND QUESTIONED HOW 2 WOULD BE HAVING ISSUES. NEVER A GOOD ANSWER OR OPTION. NEVER WAS I TOLD THERE WAS BAD PART THAT WAS COVERED UNDER WARRANTY! SHADY BUSINESS, THE PART SHOULD BE RECALLED FOR SAFETY AND NEGLIGENCE. WHAT IF IT STOPPED WORKING AND LOCKED WHILE I WAS ACTUALLY DRIVING? I TRAVEL FOR WORK AND WHAT IF IT STOPPED IN A BAD AREA LEAVING ME STRANDED? WHAT IF IT WAS EXTREME COLD OR HEAT? THE ISSUE IS THAT NISSAN KNOWS ABOUT A BAD PART BUT HAVE LEFT CUSTOMERS TO PAY $900 TO FIX THEIR BAD PART LEAVING PEOPLE IN DANGER. THERE ARE COUNTLESS STORIES ONLINE ABOUT THIS SAME ISSUE. NISSAN CHANGED THE PART IN APPROX 2010. THEY NEED TO OWN THEIR MISTAKE AND STOP LEAVING PEOPLE STRANDED I

Electrical System
Filed Dec 29, 201580,000 milesOH

MY WIFE AND I PURCHASED A 2009 NISSAN ALTIMA IN OCTOBER 2009 AND DID NOT ENCOUNTER ANY MAJOR ISSUES UNTIL A FEW DAYS AGO. ON 12/17/2015, MY WIFE WAS LEFT STRANDED IN A PARKING LOT OUTSIDE A GROCERY STORE AT NIGHT DUE TO UNABLE TO START THE CAR. WE TRIED USING A KEY FOB WITH A GOOD BATTERY AND JUMP STARTING THE ALTIMA, BUT IT WOULD CHANGE THE CAR FROM 'LOCK' MODE TO 'ON' MODE (WHERE THE CAR CAN BE STARTED). WE DID EXTENSIVE RESEARCH, AND FOUND THERE WERE A TREMENDOUS NUMBER OF 2009 NISSAN ALTIMA OWNERS THAT HAD ENCOUNTERED THE SAME ISSUE, SOME STRANDED ON THE HIGHWAY, AND SOME IN SNOW WITH KIDS. MANY PEOPLE POST ON BLOGS AND YOUTUBE ABOUT THIS ISSUE. WE ENDED UP HAVING THE CAR TOWED TO A NISSAN DEALERSHIP FOR EXAMINATION FOR $110, AND THEIR DIAGNOSIS RESULT CONFIRMED THAT THE STEERING LOCK MECHANISM (PART # 48700-9N00B) NEEDED TO BE REPLACED ' THEY QUOTED US $1152 FOR PART ($650) AND LABOR. THE PART IS FOR SALES FOR $360 ON AMAZON.COM. NISSAN USA WAS WELL AWARE OF THIS ISSUE, AND THEY EXTENDED THE WARRANTY ON THE STEERING LOCK MECHANISM PART FOR 3 YEARS. HOWEVER, WE HAVE NOT RECEIVED ANY NOTICE FROM THEM ABOUT THIS. AS OUR CAR IS 10 WEEKS OUT OF THE EXTENDED WARRANTY WINDOW, NISSAN USA WON'T COVER THE REPAIR EXPENSES. AS A NISSAN ALTIMA OWNER FOR 13 YEARS, WE FELT BETRAYED BY NISSAN ' THEY WERE SUPPOSED TO KEEP THE OWNERS INFORMED ON THIS ISSUE AND SHOULD HAVE ISSUED A RECALL, OR WORKED WITH THE OEM PROVIDER AND DEALERS FOR A COST EFFECTIVE SOLUTION. INSTEAD, THEY HAVE KEPT TH

Steering
Filed Dec 29, 2015PA

ON 12/26/15 I RECEIVED A PHONE CALL FROM MY MOTHER STATING THAT MY 2009 NISSAN ALTIMA WOULD NOT START AND THE INTELLIGENT KEY ICON APPEARED ON THE DASHBOARD. AFTER SHE REPLACED THE BATTERY IN THE KEY FOB TO STILL ONLY FIND OUT THAT THE CAR STILL WONT START. I CONTACTED MY LOCAL NISSAN DEALERSHIP FOR THEM TO TOW MY CAR TO THEIR LOCATION. ONCE MY CAR WAS TOWED AND THEY INSPECTED MY VEHICLE I WAS TOLD THAT THE PROBLEM WAS THE STEERING UNIT CONTROL LOCK. AFTER DOING SOME RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR ALL 2009 NISSAN ALTIMA AND THIS PARTICULAR PART WAS REPLACED IN ALL 2010 ALTIMA. FURTHERMORE, THERE WAS AN EXTENDED WARRANTY ISSUED FOR 8 YEARS UNLIMITED MILEAGE WHICH EXPIRED ON 9/25/15 FOR 2009 NISSAN ALTIMA FOR THE SAME PROBLEM. SO, WHEN I ASKED THE DEALER ABOUT THIS THEY TOLD ME THAT I WAS OUT OF THE PARAMETERS AND IT WILL COST ME $951 + TAX. SO, IMMEDIATELY I BECAME UPSET I ASKED THE DEALER WHY I WASN'T INFORMED OF THIS INFORMATION WHEN MY CAR IS REGULARLY SERVICED AT NISSAN. THEY TOLD ME THAT SOMETIMES THE CONSUMER IS NOT INFORMED. AS A CUSTOMER WHO IS AT NISSAN SEVERAL TIMES A YEAR AND EVERY 2-3 MONTHS FOR ROUTINE OIL CHANGES I THINK I SHOULD HAVE BEEN INFORMED OF THE EXTENDED WARRANTY. I FOLLOWED UP WITH NISSAN CONSUMER AFFAIRS AND FILED A CLAIMED AND WAS TOLD IT TAKES THREE DAYS FOR THEM TO MAKE A DECISION REGARDING PAYING FOR MY VEHICLE TO BE FIXED. IT HAS ONLY BEEN 24 HOURS SINCE I SPOKE WITH NISSAN AND I AM WAITING FOR A DECISION TO BE MADE. I BELIEV

Electrical System
Filed Dec 29, 201572,000 milesMA

CAR WON'T START DUE TO FAILURE OF THE ELECTRONIC STEERING COLUMN LOCK.

Electrical System
Filed Dec 28, 2015MN

WAS STUCK AT WORK OVER THE WEEKEND. CAR DID NOT WORK. INTELLIGENT CAR KEY REMOTE CHANGED NEW BATTERY AND STILL DID NOT WORK HAD TO TOW TO DEALER NISSAN , WAS TOLD TO RUN A DIAGNOSTIC TEST ON THE CAR , AND FOUND OUT THE ELECTRONIC STEERING LOCK IS NOT WORKING. IVE CHECKED ONLINE AND FOUND OUT ALOT PEOPLE HAVE THE SAME PROMBLE THAT I HAD. THE COST TO REPLACE COST ABOUT $1200. SINCE TOO MANY PEOPLE HAVE THE SAME PROBLEM. NISSAN SHOULD HAVE RECALL ALL THE 09 MODEL . I WANT NISSAN REIMBURSE THE COST OF REPLACING NEW LOCK.

Steering
Filed Dec 28, 201570,280 milesAR

STEERING LOCK ASSY. BECAME DEFECTIVE WHILE AWAY FROM HOME AND HAD TO BE TOWED TO NISSAN DEALER, WAS TOLD THE NEW ASSY. HAD WARRANTY GOOD FOR 12MONTH/12000MILES AFTER REPAIRS WERE MADE. THIS MAY BE A SAFETY FEATURE FOR THE CAR ITSELF BUT BECOMES A SAFETY HAZARD FOR THE OCCUPANTS IF IT BREAKS DOWN IN A HAZARDS AREA AWAY FROM HOME OR IN A AREA OF BAD WEATHER ITSELF. THE DEALER INFORMED ME THAT THERE WAS AN EXTENDED WARRANTY OF 72MONS.OR UNLIMITED MILEAGE ADDED TO THE ORIGINAL 36MON./ 36000MILES FOR THIS PART. I WAS NOT NOTIFIED OR AWARE OF THIS ADD-ON. SO IT SEEMS THERE WAS REASON FOR CONCERN BY THE CAR MAKER BY ADDING THE ADDITIONAL WARRANTY. IT WAS A OUT OF POCKET EXPENSE FOR ME AND NO GUARANTEE THE CAR WOULD NOT BRAKE DOWN AGAIN SINCE I DO NOT KNOW IF THE NEW REPLACEMENT PART IS ANY BETTER THAN THE ONE THAT BROKE! MY CAR WAS BEYOND THE ADDITIONAL WARRANTY. I DO NOT TRUST THE CAR, IT COULD BREAK DOWN AT A REALLY UNSAFE LOCATION NEXT TIME IF THERE IS A NEXT TIME. I NEED SECURITY FOR ME AND MY FAMILY! THANK YOU P.S. THE CAR HAD BEEN TURN OFF LUCKILY IN A POST OFFICE PARKING LOT, BUT WOULD NOT RE START UNDER ANY CIRCUMSTANCE WHEN WE WERE READY TO GO ON. *TR

Electrical System
Filed Dec 28, 201573,000 milesTX

12-13-2015 FAILED ELECTRONIC STEERING LOCK WHICH STRANDED US ON THE SIDE OF THE ROAD WITH THE WINDOWS DOWN EXPOSING PERSONAL ITEMS AND OUR PERSONAL SAFETY FOR A PART THE MANUFACTURE HAS RECOGNIZED AS FAULTY AND EXTENDED THE WARRANTY UNTIL 120 DAYS BEFORE THE PART FAILS. 715 TIMES? DOES SOMEONE HAVE TO DIE IN A SNOW STORM OR GET HIT ON THE INTERSTATE BEFORE ACTION WILL BE TAKEN ON THIS? THE PART BY ITSELF WAS $715 FROM THE DEALER. MAKE THIS PROBLEM RIGHT BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY.

Structure › Body
Filed Dec 27, 201580,000 milesFL

MY DASHBOARD HAS BEEN MELTING FOR OVER A YEAR NOW AND PROGRESSING AT A RAPID RATE. NOT ONLY IS IT STICKY, BUT IT IS SO WIDE SPREAD NOW THAT IT WILL CAUSE A GLARE IN THE SUN WHILE DRIVING ON ANY ROAD ON THE WINDSHIELD THAT POSES AN IMMENSE SAFETY RISK. THIS IS AN ISSUE THAT REQUIRES A RECALL AS SOON AS POSSIBLE. I CONTACTED NISSAN MULTIPLE TIMES AND THEY HAVE REFUSED TO REPAIR IT.

Steering
Filed Dec 26, 201556,000 milesUT

WHEN DRIVING MY CAR TO WORK, I STOPPED FOR A DRINK; AFTER COMING OUT OF THE STORE, MY CAR WOULD NOT START, EITHER WITH THE REMOTE FOB OR BY PLACING THE FOB IN THE KEY PORT. I HAD AAA TOW MY CAR HOME SO I COULD TRY JUMPING THE CAR, REPLACING THE BATTERY IN THE KEY FOB, THEN REPLACING THE BATTERY IN THE CAR WITH A BRAND NEW ONE. AT THAT POINT, I SAW THE "KEY IGNITION" LIGHT ON THE DASHBOARD. PRESSING THE IGNITION BUTTON DOES NOTHING, BUT THE DOOR LOCKS RESPOND TO THE KEY FOB AND THE LIGHTS WORK FINE. I SEARCHED THE INTERNET AND FOUND MYRIAD COMPLAINTS ABOUT THIS SAME ISSUE, THAT IT WAS RELATED TO THE STEERING WHEEL LOCK MECHANISM. IT SHOULD BE NOTED THAT MY STEERING WHEEL HAS NEVER LOCKED IN PLACE WHEN THE CARE IS TURNED OFF. CONCERNED ABOUT THE STATUS OF MY CAR, MY NEIGHBOR TOLD US THAT A FRIEND HAD HAD THE SAME SITUATION, WITH THE SAME ERROR MESSAGE, AND HE WAS ABLE TO GET THE PART AND LABOR SERVICED AT NO COST TO HIM.

Steering
Filed Dec 24, 201590,100 milesOH

THE STEERING LOCK HAS FAILED. I WASN'T SURE WHAT WAS WRONG AT FIRST BUT THEN AFTER RESEARCHING, I FOUND THIS TO BE A KNOWN PROBLEM. I WAS STUCK IN A CAR THAT WOULD NOT START IN BELOW FREEZING TEMPS. AFTER WATCHING A COUPLE OF YOUTUBE VIDEOS, I WAS ABLE TO GET MY CAR STARTED AND ABLE TO GET IT HOME WHERE IT IS STILL SITTING. PLEASE ADVISE IF MY CAR IS UNDER THE WARRANTY ON THIS PART.

Steering
Filed Dec 23, 201594,000 milesTN

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Electrical System
Filed Dec 23, 201594,000 milesPA

CAR LEFT ME SIT DUE TO STEERING WHEEL LOCK NEEDING REPLACED. IT AFFECTS THE PUSH START IGNITION AND THE BRAKE PEDAL TOO. UPON RESEARCHING, I FOUND THAT THIS WAS A COMMON PROBLEM AND THAT NISSAN FIXED SOME AT NO CHARGE BUT OTHERS HAD TO SPEND $1000 AND UP TO REPAIR IT. THERE ARE COPIOUS AMOUNTS OF COMPLAINTS REGARDING THIS SAME ISSUE AND I SUSPECT THAT NISSAN ARE FIXING SOME TO APPEASE THOSE WHO ARE PUSHING FOR A RECALL. MY VEHICLE WAS STOPPED AT A REST AREA ON THE PA TURNPIKE TO USE THE RESTROOM AND WHEN I RETURNED THE CAR WOULD NOT START WHEN I PUSHED THE BUTTON. THE BRAKE WAS ALSO VERY HARD TO PUSH. THE KEY FOB BATTERY LIGHT CAME ON AND THE KEY FOB HOLDER IN THE DASH ALSO WAS FLASHING. I STARTED LOOKING FOR IDEAS TO HELP US ON THE INTERNET AND RIGHT AWAY THE STEERING WHEEL LOCK INFORMATION CAME UP WITH PAGES AND PAGES OF COMPLAINTS REGARDING THIS SAME REPAIR. WE HAD CAR TOWED TO CLOSEST DEALERSHIP TO HAVE THEM DIAGNOSE IT AS THE STEERING WHEEL LOCK. I CANNOT BELIEVE WITH ALL THE COMPLAINTS ONLINE THAT THIS HAS NOT BEEN RECALLED. WHAT IF THAT WOULD START A FIRE?

Unknown or Other
Filed Dec 22, 2015120,000 milesAR

WAS OUT OF TOWN. GOT INTO CAR. WOULD NOT START. CHANGE BATTERY IN KEY FOB. STILL WOULD NOT START. RESEARCHED ON INTERNET. VERY COMMON WELL KNOWN ISSUE ALL OVER THE INTERNET. EXACT SAME ISSUE. PEOPLE STRANDED. I CALLED THE DEALERSHIP. THEY KNEW EXACTLY WHAT IS WAS 100%. SAID I HAD TO HAVE IT TOWED IN SO I DID. ESTIMATE FOR ELECTRIC STEERING WHEEL LOCK WAS $1400. I GOT A SECOND OPINION FROM ANOTHER NISSAN DEALERSHIP WHICH AGAIN NEW EXACTLY WHAT THE PROBLEM WAS AND GAVE ME A ESTIMATE FOR $650. SO I HAD IT TOWED TO THIS DEALERSHIP. I FOUND OUT NISSAN EXTENDED THE WARRANTY BUT MINE EXPIRED A FEW MONTHS AGO. MY COMPLAINT IS NISSAN IS NOT OWNING UP TO THEIR REPUTATION KNOWING THAT PEOPLE ARE GETTING STRANDED BECAUSE OF THIS FAULTY ELECTRICAL STEERING WHEEL LOCK AND NOT INFORMING THEIR CUSTOMERS OF THE DEFECT UNTIL ITS TOO LATE. YES THEY EXTENDED THE WARRANTY BUT IF I HAD KNOWN THAT I WAS GOING TO ONE DAY GET IN MY CAR AND IT NOT START I WOULD HAVE PAID FOR IT MYSELF AND HAD IT FIXED OR TRADED THE CAR IN. BEING STRANDED ALONE OUT OF TOWN IS UNSAFE. I WAS OUT THE EXPENSE OF GETTING A CAR TO GET HOME WHICH WAS A HOUR AND HALF AWAY AND BACK TO THE DEALERSHIP THE NEXT DAY, TWO TOWING EXPENSES AND $650 FOR REPAIR. I EXPECTED MORE FROM NISSAN. THIS WILL BE THE LAST NISSAN I PURCHASE.

Steering
Filed Dec 22, 201564,000 milesLA

MY DAUGHTER WENT TO START HER 2009 ALTIMA UPON EXITING A WALMART AND CAR WOULD NOT START OR RESPOND. CAR USES A SMART KEY TO START AND INSTRUMENT PANEL DISPLAYED KEY PROBLEM. RAINING AND COLD SHE TRIED MANY OPTIONS WITHOUT ANY SUCCESS. I TOLD HER TO CALL AAA AND HAVE IT TOWED TO PREMIER NISSAN. THE NEXT DAY THEY DETERMINED IT WAS THE STEERING COLUMN CONTROL UNIT AND IT WOULD HAVE TO BE REPLACED. THEY SAID NISSAN IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY TO FEB. 2015 AND THIS DATE HAS PASSED THEREFORE I WOULD HAVE TO PAY $1,093 FOR THE REPAIR. NISSAN SHOULD HAVE HAD A RECALL TO CORRECT THIS. THIS IS A SAFETY HAZARD DEPENDING ON WHERE YOU GET STRANDED WITH NO PRIOR WARNING. A COMPANY LIKE AAA CAN NOT EVEN HELP YOU EXCEPT TO TOW YOU. THERE NEEDS TO BE A RECALL! I WOULD THINK THIS COULD HAPPEN WHILE YOU WERE DRIVING AND CAUSE THE STEERING TO LOCK.

Electrical System
Filed Dec 21, 201558,900 milesMO

IGNITION FAILED. CAR FAILED TO START. DISCOVERED IT WAS THE STEERING LOCK CONTROL UNIT. WAS TOLD BY NISSAN THAT THE WARRANTY EXPIRED JUNE 1, 2015, BUT TO TAKE IT TO A DEALERSHIP AND THAT THERE WAS A POSSIBILITY THAT THE WARRANTY WOULD BE EXTENDED BECAUSE OF CUSTOMER LOYALTY. VEHICLE WAS TOWED TO SUNTRUP NISSAN AND THE REPAIR TOOK PLACE. I WAS TOLD THAT I WOULD GET REIMBURSED FOLLOWING A FAIR REVIEW OF MY CASE. THE CLAIM WAS IMMEDIATELY DENIED AND FOLLOWING A DISCUSSION WITH THE REGIONAL CONSUMER AFFAIRS SPECIALIST, MEGAN, IT WAS DENIED IN PART BECAUSE THE CAR HAD NOT BEEN TO A DEALERSHIP FOR SERVICE SINCE 2011. I FEEL THAT I WAS MISLEAD AND MISTREATED AND GIVEN AN UNFAIR REVIEW BECAUSE I FAILED TO TAKE MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE REASON FOR NOT TAKING THE VEHICLE TO A DEALERSHIP IS BECAUSE THE VEHICLE HAS NOT EVER REQUIRED ANY MAJOR REPAIR WORK IN THE PAST. INTERNET SEARCH REVEALED THAT HUNDREDS OF OTHER NISSAN OWNERS HAD THE SAME PROBLEM WITH 2009 ALTIMA'S AND THERE WAS A PETITION TO GET THIS PART RECALLED.

Visibility/Wiper
Filed Dec 20, 2015GA

MELTING DASHBOARD RESULTS IN SEVERE GLARE. THE GLARE MAKES IT DIFFICULT TO DRIVE.

Steering
Filed Dec 20, 2015GA

I LEFT CHURCH TODAY TO GET IN MY CAR ONLY TO FIND THAT MY CAR WOULD NOT START. I HAD TO INCUR TOWING EXPENSES FOR A DEFECT THAT NISSAN IS AWARE OF THAT STOPS WORKING WITH NO WARNING, LEAVING NISSAN CUSTOMERS STRANDED. I WAS INFORMED THAT THE STEERING LOCK COLUMN IS THE PROBLEM. THE STEERING LOCK COLUMN HAS BEEN SHOWN TO BE A DEFECTIVE PART WHICH IS CAUSING THOUSANDS OF NISSAN CUSTOMERS TO BE STRANDED AND EXPENSIVE OUT OF POCKET COST. THE PART NEEDS TO BE RECALLED BUT INSTEAD WAS EXTENDED TO SIX YEARS ONLY, WHICH DID NOT ALLOW FOR THE PART TO BE REPLACED UNLESS IT WAS SHOWING SIGNS OF BEING BROKEN. THIS PART COSTS $650.00 AND LABOR RUNS ABOUT $350.00. NISSAN NEEDS TO RECALL THIS PART FOR 09 NISSAN ALTIMAS. THIS CONTINUES TO BE AN ISSUE FOR 2009 AND 2010 NISSAN OWNERS.

Steering
Filed Dec 19, 201581,000 milesTX

STEERING LOCK FAILURE.

Suspension
Filed Dec 18, 2015WA

TAKATA RECALL. MY 2009 NISSAN ALTIMA HAS SUSPENSION PROBLEM MIGHT BE THE STRUTS NOT EXACTLY SURE WHAT IT COULD BE. READING THE PRESS RELEASE BY NTHSA EXPLAINED THAT 2009-2010 NISSAN ALTIMA AND MAXIMA HAS SUSPENSION OR STRUTS RECALL THAT WAS BUILT OUT OF SPEC AND EXPLAINED THE FEEL OF DRIVE AND I EXPERIENCE THE SAME EXACT FEELING THAT WAS DESCRIBED IN THE PRESS RELEASE. THE CAR SEEMS LIKE IT SLIDES AND SEEMS SHAKY WHEN EXCEEDING A CERTAIN SPEED. I FEEL THE SHAKE AND SLIDING WHEN I DRIVE ON THE FREEWAY AND AT FREEWAY SPEEDS. NOT SURE HOW IT HAPPENED JUST DROVE DOWN THE FREEWAY ONE DAY AND FELT A LOT OF SHAKING. BROUGHT IT TO A NISSAN SERVICE CENTER AND A FIRESTONE AS WELL BUT THEY COULDN'T PIN POINT THE PROBLEM. IT WAS ALOT OF " IT COULD BE'S " AND " I THINK". SO PLEASE HELP ME OUT NOT SURE WHAT IS GOING ON WITH MY DAILY DRIVER.

Steering
Filed Dec 16, 2015145,000 milesUT

I WENT OUT TO START MY 2009 NISSAN ALTIMA. IT HAS A PUSH TO START BUTTON. IT WOULDN'T START. TO MUCH AVAIL WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY CONFIRMED OUR THOUGHTS, IT WAS THE STEERING WHEEL LOCK THAT WENT BAD. NISSAN APPARENTLY HAS KNOWN ABOUT THIS ISSUE AS THEY EXTENDED THE WARRANTY ON THIS PART TO 6 YEARS UNLIMITED MILES. MINE WENT OUT 6 MONTHS AFTER THE EXTENDED WARRANTY. THIS COULD BE A SERIOUS ISSUE IF YOU WERE STRANDED SOMEWHERE WITHOUT BEING ABLE TO GET YOUR CAR STARTED. THIS PART NEEDS TO BE RECALLED.

Electrical System
Filed Dec 14, 2015102,000 milesIL

I WAS LEAVING WORK AS I APPROACH MY VEHICLE WHICH WAS PARKED IN THE SECURED LOT; I USED MY SMART KEY TO UNLOCK THE DOOR IN WHICH IT DID. AND WHEN I ENTERED MY VEHICLE IT DID NOT START. THE INDICATOR ON THE DASH WAS SHOWING REPRESENTATION OF NO KEY IN THE VEHICLE BUT MY KEY COULD STILL LOCK & UNLOCK THE DOORS. I PROCEEDED TO CHANGE THE BATTERY TO MY SMART KEY 3X AND TO NO AVAIL DID THAT FIX MY SITUATION.

Steering
Filed Dec 10, 201560,000 milesCA

STEERING LOCK CONTROL UNIT FAILURE. THOUGH VEHICLE IS IN GOOD CONDITION THIS IS DEFAULT FROM NISSAN SIDE WHERE THE SYSTEM IS UNABLE TO RECOGNIZE ITS OWN KEY. DUE TO THE SOFTWARE FAILURE AND LOCK DOWN OF STEERING, CAR CANNOT START AND WE ARE FORCED TO GO TO DEALER WHO WILL JUST RIP OFF CUSTOMER $1000 JUST TO RECTIFY THERE MISTAKE DURING MANUFACTURING.

Electrical System
Filed Dec 10, 201568,164 milesGA

DEC 7, 2015 CLIMBED IN CAR AT 8 AM, WOULD NOT START. THE KEY LIGHT WAS ON BUT THE DASH DID NOT LIGHT UP AS NORMAL WHEN YOU PUT YOUR FOOT ON THE BRAKE AND PUSH THE START BUTTON. COULD NOT GET IT OUT OF THE "LOCKED" POSITION. CALLED LOCAL DEALER AND HE OFFERED NO HELP, NOR IDEAS OF WHAT COULD BE WRONG. TOLD ME TO "BRING IT IN". DIDN'T EVEN TELL NE HOW TO UNLOCK THE GEAR SO I COULD PUSH CAR OUT OF GARAGE. TOOK 2 CALLS TO GET THIS INFO. CHECKED ONLINE FOR ISSUES, FOUND ESCL PROBLEM, CALLED DEALER BACK. ONLY THEN DID HE REMEMBER SOMETHING ABOUT THAT ISSUE. MY CAR IS 7 WEEKS OUT OF WARRANTY, GREAT SHAPE, 68164 MILES. CALLED NISSAN AND SPOKE WITH CONSUMER AFFAIRS, FILED COMPLAINT. RECEIVED A CALL THE NEXT DAY THAT THEY WERE "CONSIDERING" MY ISSUE/CONCERN/COMPLAINT. TOLD ME THEY WOULD HAVE AN ANSWER IN 3 DAYS. WHY NOT GIVE ME AN ANSWER WHEN THEY CALLED?

Electrical System
Filed Dec 10, 2015101,000 milesMN

CAR WAS WORKING JUST FINE. DROVE IT TO AN APPOINTMENT. WHEN DONE WITH THE APPOINTMENT, CAME OUT TO CAR AND IT WOULDN'T START. THE KEY FOB WORKED, AS IT WOULD LOCK AND UNLOCK THE DOORS, THE CAR JUST WOULDN'T START. WHEN I TRIED TO PUSH THE START BUTTON, A LITTLE ORANGE KEY LIGHT CAME ON. GOOGLED THE LIGHT... FOUND HUNDREDS OF COMPLAINTS THAT THE 2009/2010 ALTIMAS HAD ELECTRONIC STEERING LOCK ISSUES, THAT NISSAN REFUSED TO COVER THE COST, AND THAT REPLACEMENT WAS VERY EXPENSIVE. HAD TO GET MY CAR TOWED TO AN AUTHORIZED DEALER, WHO CONFIRMED I NEEDED ELECTRONIC STEERING LOCK REPLACEMENT. THE COST WAS $1,033, NOT CHEAP AT ALL. SO DISGUSTED THERE IS SO MUCH INFORMATION ABOUT THIS BEING AN EXTREMELY COMMON PROBLEM IN THIS CAR, AND THERE NOT BEING A RECALL TO FIX IT OR AT LEAST COVER IT.

Steering
Filed Dec 10, 201574,900 milesTX

WE UNFORTUNATELY ARE JOINING THE GROWING RANKS OF 2009-10 NISSAN ALTIMA OWNERS WHO EXPERIENCED FAILURE IN THE STEERING CONTROL UNIT. WE WERE FORTUNATE IT HAPPENED IN OUR OWN ALLEY. I'D STOPPED THE CAR TO UNLOAD GROCERIES AND WHEN I TRIED TO START IT AGAIN, IT ONLY LET ME OPEN AND LOCK THE DOORS. OTHERWISE, IT WAS FROZEN AND BLOCKING THE ALLEY TO ALL OUR NEIGHBORS. WE'D BEEN ON A TRIP IN JANUARY 2015 THAT WOULD HAVE BEEN DISASTROUS IF IT HAPPENED THEN. (LESS THAN 36 HOURS AFTER THE LONG ROAD TRIP MY HUSBAND HAD A HEART ATTACK. IF THIS FAILURE HAPPENED DURING THAT DRIVE, HE WOULDN'T BE ALIVE TODAY.) WE HAD NO IDEA THERE WAS AN ISSUE WITH OUR 2009 NISSAN UNTIL IT HAPPENED. THIS CAR (AND TWO OTHER NISSAN VEHICLES) HAD BEEN TOTALLY RELIABLE. NISSAN RESPONDED SAYING OUR WARRANTY EXPIRED IN FEB 2015 AND DIDN'T COVER THE ALMOST $1200 COST IN ANY WAY. WE FEEL ROBBED AND ABANDONED BY NISSAN. ONCE WE RESEARCHED THIS, WE'RE VERY CONCERNED THIS ISSUE HAS HAPPENED TO SO MANY 2009-10 OWNERS. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL! WE WERE LOOKING AT ANOTHER NISSAN AND ARE DOING BETTER RESEARCH INTO COMPETITORS BEFORE WE TAKE THAT STEP.

Electrical System
Filed Dec 9, 201542,000 milesCA

MY FAMILY AND I WERE STRANDED IN THE MIDDLE OF THE NIGHT LAST WEEK FOR SEVERAL HOURS FOR MY CAR TO BE TOWED CAUSE THE ENGINE WOULD NOT START AND JUMP START THE BATTERY DID NOT WORK. AFTER TOWED IT HOME AND RESEARCH / DIAGNOSTIC, FOUND OUT THAT IT IS A WELL KNOW THAT THE STEERING LOCK BOX IS DEFECTIVE. HOWEVER, CALLING NISSAN DEALER ABOUT IT AND WILL NOT MAKE THE RECALL ON THE PART. MY CAR JUST DIE AFTER 5 YEARS. 3 MONTHS AFTER THE EXTENDED WARRANTY. MY DEALER WILL NOT FIX IT AND NISSAN WILL NOT ASSIST TO GET IT FIX EITHER. THEY KEEP WANTING ME TO BRING IT TO THE DEAL FOR DIAGNOSTIC, WHEN IN-FACT IT IS OBVIOUS THAT THE STEERING LOCK BOCK IS DISABLED THE CAR FROM STARTING. I BROUGHT IT IN, AND THEY KEPT TELLING ME NO RECALL AND WANT ME TO PAY FOR IT (ALMOST $1,000), YET RECOMMENDING ME TO FIX OTHER ISSUES SAYING IT COULD HAVE BEEN TUNE UP NEEDED THAT WHY MY CAR WOULD NOT START.. UGH!!!

Electrical System
Filed Dec 9, 201591,000 milesVA

MY CAR WOULD NOT START AND THE INTELLIGENT KEY WARNING LIGHT WAS ON. THIS HAPPENED WITH NO WARNING (THE CAR DROVE FINE 1 HOUR BEFORE). I WAS STRANDED AND HAD TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP. THE PROBLEM WAS THE INFAMOUS ESCL UNIT (ELECTRONIC STEERING CONTROL LOCK). I WAS INFORMED THAT THE WARRANTY HAD BEEN EXTENDED TO UNLIMITED MILES AND 5 YEARS...AND EXPIRED 6 MONTHS AGO. $1028 WORTH OF REPAIRS LATER THE CAR WILL START AGAIN. NO HELP FROM NISSAN.

Electrical System
Filed Dec 8, 2015153,000 milesFL

CAR WAS PARKED IN GROCERY STORE PARKING LOT. CAR WOULD NOT START. DASHBOARD WARNING INDICATED KEY ICON. HAD CAR TOWED 50 MILES TO NISSAN CAR DEALERSHIP. ELECTRONIC STEERING LOCK UNIT (ESLU) REPLACED. TOTAL COST: $1006 AND ONE SLEEPLESS NIGHT.

Electrical System
Filed Dec 8, 201599,000 milesCA

WIFE WENT TO DRIVE TO WORK IN MORNING CAR WOULD NOT DO ANYTHING. TURN OVER OR SENSE THE KEY. SHE TRIED OTHER KEY AND SAME THING NOTHING. GOOGLED ISSUE AND NISSAN ADMITTED THERE IS A ISSUE WITH ELECTRONIC STEERING LOCK COLUMN. INSTEAD OF FIXING ISSUE THEY JUST EXTENDED WARRANTY IN HOPES THAT WHEN NOT IF IT WENT OUT WARRANTY WOULD BE UP. CALLED NISSAN NORTH AMERICA THEY TOLD ME CAR IS OVER WARRANTY BUT IF I TAKE IT AND GET IT DIAGNOSED AND THERE ARE NO OTHER PROBLEMS THEY MAY HELP COVER REPAIR COST. DID JUST WHAT THEY SAID LOCAL DEALER CONFIRMED IT WAS MY ELECTRONIC STEERING LOCKING UNIT. CALLED NISSAN BACK THEY CALLED DEALERSHIP AND CONFIRMED. THEY THEN CALLED ME BACK AND SAID WE CANT DO ANYTHING ITS OUT OF WARRANTY. WHY MAKE ME PAY MORE THEN SAY OH NO WE CANT HELP YOU. SO I HAD TO WAIT FOR NISASAN TO TELL ME EITHER YES OR NO THEY WOULD HELP AFTER THEY SAID NO I CALLED DEALERSHIP TO GO AHEAD WITH WORK THEY NO LONGER HAD PART ANOTHER 2009 CAME IN WITH SAME PROBLEM. MY LOCAL DEALERSHIP IS COAST NISSAN OF SAN LUIS OBISPO. CAR GAVE NO WARNING ESCL WAS GOING OUT AND ONCE IT GOES OUT YOUR STRANDED THIS IS A ISSUE NISSAN SHOULD HAVE ADDRESSED BUT WOULD RATHER SAVE MONEY AND NOT FIX DEFECTIVE ISSUES.

Steering
Filed Dec 8, 201566,265 milesTX

HE 2009 NISSAN ALTIMA HAS A DEFECTIVE "STEERING LOCK" WHICH CAUSES OWNERS TO BE UNABLE TO START THEIR VEHICLES. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THUS, OWNERS OF THE 2009 NISSAN ALTIMA CONTINUOUSLY FIND THEMSELVES STUCK IN VERY INCONVENIANT CIRCUMSTANCES WITH NO ABILITY TO DRIVE THEIR CAR. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS. NISSAN IS VERY AWARE OF THIS ISSUE. THEY HAVE EXTENDED THE WARRANTY OF THE 2009 NISSAN ALTIMA STEERING LOCK TO 6 YEARS WITH INFINITE MILES. THAT WARRANTY EXPIRED MAY 2015. NISSAN SAYS THEY MAILED NOTICES, BUT CANNOT PRODUCE A COPY FOR ME TO SEE, NOR CAN THEY PROVIDE THE DATE IT TO ME OR PROOF THAT THEY INDEED DID MAIL IT. DUE TO THIS KNOWN ISSUE AND DEFECT, I WAS STRANDED, HAD TO HAVE CAR TOWED TO DEALER, PAID $1167 FOR THE REPAIR, AND NISSAN WONT REIMBURSE ME.

Steering
Filed Dec 7, 201577,500 milesRI

STEERING LOCK UNIT FAILED. CAR WILL NOT START OR EVEN TURN OVER. NISSAN EXTENDED WARRANTY ON THE UNIT, BUT I AND ALOT OF OTHERS FEEL IT SHOULD BE A RECALL. THEY DIDN'T NOTIFY ME OF THIS PROBLEM AND I HAD CAR IN FOR RECALL FOR A DIFFERENT ISSUE WHEN THEY FOUND THE PROBLEM WITH THESE UNITS AND WARRANTY ON THIS WAS STILL IN EFFECT. LUCKILY I WAS AT HOME AND NOT STRANDED SOMEWHERE. BY TAPPING ON UNIT WITH A HAMMER IT STARTED TO WORK I JUST HOPE IT DOESNT FAIL DURING DRIVING AND LOCK THE STEERING WHILE DRIVING

Steering
Filed Dec 7, 2015122,000 milesKS

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE STEERING WHEEL LOCKED AND PREVENTED THE KEYLESS IGNITION FROM STARTING THE ENGINE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Steering
Filed Dec 7, 201597,000 milesAL

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Engine
Filed Dec 7, 201564,000 milesMA

OUR 2009 NISSAN ALTIMA HYBRID DIED WITHOUT WARNING. WE WERE UNABLE TO TURN THE CAR ON, NOTHING ON THE DASHBOARD LIT UP EXCEPT A YELLOW KEY SYMBOL. THE LIGHTS, LOCKS, AND KEY FOB CONTINUED TO WORK, HOWEVER. I RESEARCHED THE ISSUE WE WERE HAVING AND DISCOVERED A NUMBER OF CONSUMERS HAD SIMILAR PROBLEMS WITH THEIR NISSANS. IT IS A MANUFACTURER'S DEFECT WITH THE STEERING LOCK WHICH RENDERS THE CAR INOPERABLE, APPARENTLY. THIS IS NOT NORMAL WEAR AND TEAR. OUR CAR GAVE NO INDICATION OF SOMETHING BEING WRONG. IT HAS ONLY ABOUT 64,000 MILES ON IT AND WE HAVE HAD NO MAJOR ISSUES PREVIOUSLY, AND NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO IT DYING. WHEN I CONTACTED NISSAN OF MARLBORO, MA, THE INDIVIDUAL I SPOKE WITH DIAGNOSED THE PROBLEM OVER THE PHONE. HE SAID HE WAS 99% CERTAIN IT WAS THE STEERING LOCK. THIS WAS CONFIRMED ONCE WE BROUGHT THE VEHICLE IN FOR REPAIR. FOR HIM TO DIAGNOSE THE PROBLEM ACCURATELY OVER THE PHONE, THEY MUST SEE THIS ISSUE OFTEN ENOUGH. ONLY FURTHER SOLIDIFYING THAT NISSAN IS AWARE THAT THERE IS A MANUFACTURER'S DEFECT. I WAS TOLD HOWEVER, THAT DESPITE NISSAN BEING AWARE OF THE PROBLEM, WE HAD MISSED THE DEADLINE FOR THE EXTENDED WARRANTY WHICH ENDED IN JUNE 2015. AGAIN, THIS IS NOT DUE TO NORMAL WEAR AND TEAR. OUR CAR WAS IN PERFECTLY GOOD CONDITION UNTIL THE MOMENT IT SIMPLY STOPPED WORKING. WHEN I CONTACTED NISSAN CONSUMER AFFAIRS TO REPORT THE PROBLEM, I WAS ALSO MADE AWARE THAT THE REASON WE NEVER HEARD OF THE PROBLEM WAS THAT THEY HAD THE PREVIOUS OWN

Unknown or Other
Filed Dec 7, 201584,000 milesNJ

OUR 2009 NISSAN ALTIMA SL EXPERIENCED A STEERING LOCK FAILURE LEAVING MY WIFE STRANDED WITH TWO YOUNG CHILDREN IN THE CAR. THE CAR WAS NOT ABLE TO TURN ON OR EVEN SHIFT INTO NEUTRAL. NISSAN IS AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING ABOUT IT. REPAIR COSTS WERE NEARLY $1000.

Electrical System
Filed Dec 7, 2015100,000 milesCA

ELECTRIC STEERING WHEEL LOCK (ECSL), IS WELL-KNOWN DEFECT THAT IS KNOWN ACROSS ALL 2009 NISSAN ALTIMA, MAXIMA, AND EARLY 2010 350Z. I WAS FILLING UP AT A GAS STATION WHEN MY CAR DID NOT START. I WAS LEFT STRANDED AT A LOCATION THAT WAS UNSAFE LOCATION DUE TO THIS DEFECT. THIS LOCK WOULD NOT ALLOW ME TO START MY VEHICLE NOR GO ON ACCESSORY MODE, THUS I WAS NOT ABLE TO ROLL UP MY WINDOWS. I WAS NOT INFORMED OF THIS DEFECT OR EXTENDED WARRANTY. MY EXTENDED WARRANTY EXPIRED LAST MONTH. NISSAN NORTH AMERICA REJECTED MY CLAIM TO REPAIR THIS PROBLEM.

Steering
Filed Dec 6, 2015WA

TAKATA RECA MY CAR IS NOT THAT OLD AND NOT THAT MANY MILES ON IT TO BRAKE DOWN. GOT STOP LATE AT NIGHT AT A PARKING LOT AND CAR WAS TOTALLY DEAD. AAA COULDN'T FIX IT SO HAD TO GET IT TOWED TO THE DEALERSHIP BECAUSE THEY ARE THE ONLY ONES WHO COULD FIX THE PROBLEM OF A ELECTRONIC STEERING LOCK.

Unknown or Other
Filed Dec 5, 201595,000 milesOH

ELECTRONIC STEERING COLUMN LOCK MALFUNCTION. PARKED VEHICLE IN THE DRIVEWAY, CAME OUT AN HOUR LATER AND THE VEHICLE WILL NOT START. A YELLOW KEY LIGHT AND A RED VEHICLE LIGHT WITH A KEY SYMBOL INSIDE ARE THE ONLY THINGS ON THE DASH THAT WILL APPEAR. BRAKE PEDAL IS HARD AND THE PUSH TO START WILL NOT WORK.

Steering
Filed Dec 5, 201558,200 milesMN

"STEER LOCK" MY CAR HAD THE STEER LOCK FAILURE. CAR WAS PARKED AND WOULD NOT RECOGNIZE KEY. CAR WOULD NOT START. NISSAN CREATED AN EXTENDED WARRANTY FOR THE ONE SPECIFIC ITEM FOR 6 YEARS UNLIMITED MILEAGE. THIS FAILURE OCCURRED 161 DAYS AFTER THE WARRANTY EXPIRATION. NISSAN OR DEALER WOULD NOT PROVIDE ANY ASSISTANCE.

Unknown or Other
Filed Dec 5, 201575,000 milesTX

PUSH TO START CARS ARE NOT STARTING. IT MUST BE TOWED TO THE DEALERSHIP WHERE REPLACED A FAULTY BREAK SWITCH AND NOW HAVE TO REPLACE ITELLIGENT KEY SYSTEM. IN BOTH CASES THE CAR WILL NOT TURN OVER AND MUST BE TOWED BACK TO THE DEALERSHIP AS THEY ARE THE ONLY ONES WHO CAN REPAIR THE CAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Altima → · Every Altima year → · How the figures are calculated →