Page 15 of 31 · complaints 701–750 of 1,547

2009 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Apr 13, 2016150,000 milesGA

KEY LIGHT APPEARED TOOK THE CAR TO THE DEALERSHIP AT LUNCH TIME. THE BATTERY CHANGED IN THE KEY I WENT BACK TO WORK. AT THE END OF THE WORK DAY WENT OUT TO GO HOME CAR WOULD NOT START! IT WILL NOT MOVE FROM LOCK TO ACC! CANNOT RESET SO THE CAR CAN START WILL HAVE TO HAVE IT TOWED!

Steering
Filed Apr 13, 2016VA

STEERING WHEEL LOCK FAILURE- DISABLING THE CAR WHERE IT WILL NOT START. NISSAN IS AWARE OF THE ISSUE AND HAS NOT DONE ANYTHING ABOUT IT. TO GET THE CAR FIXED IT'S GOING TO BE OVER 1000 DOLLARS.

Steering
Filed Apr 11, 201649,900 milesVA

I WENT TO THE GROCERY STORE AND WAS INSIDE FOR 30 MIN. WHEN I GOT BACK TO MY CAR, IT WOULD NOT START, IT WAS COMPLETELY DEAD. I HAD IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS ELECTRONIC STEERING COLUMN UNIT FAILURE. I AM THE ORIGINAL OWNER, CAR HAS UNDER 50K MILES.

Electronic Stability Control (esc)
Filed Apr 11, 2016NJ

NISSAN ALTIMA 2009 ISSUE: ESCL, STEERING WHEEL LOCK, ENGINE WON'T START AND KEY IS IN CAR.

Electrical System
Filed Apr 11, 2016126,000 milesCA

THE ELECTRIC WHEEL LOCK SYSTEM FAILED RENDERING MY CAR NON OPERATIONAL. AFTER RESEARCHING THIS ISSUE ONLINE IT IS A WELL DOCUMENTED PROBLEM WITH THIS CAR AND POTENTIALLY DANGEROUS. THERE IS NO WARNING THAT IT WILL FAIL AND IS NOT DUE TO MAINTENANCE NEGLECT. WHEN IT FAILS IT DISABLES THE IGNITION SYSTEM TO THE CAR SO YOU CANNOT EVEN SWITCH TO THE ACCESSORY FUNCTION. IT CAN ALSO LEAVE THE STEERING WHEEL IN THE LOCKED POSITION MAKING IT VERY DIFFICULT TO MOVE THE CAR. THIS OCCURS WHEN THE CAR IS PARKED AND TRY TO START IT.

Electrical System
Filed Apr 11, 201666,500 milesOH

WAS GOING OUT OF TOWN AND DUE TO BAD WEATHER CONDITIONS ON THE AREA I WAS SUPPOSED TO DRIVE TO, I DID NOT GO. HOWEVER, ON SUNDAY AFTERNOON I GOT INTO VEHICLE, TRIED TO START IT AND IT WOULD NOT START. NOW, IF I HAD OF GONE OUT OF TOWN LIKE I WAS SUPPOSED TO, I WOULD HAVE BEEN STRANDED. I OFTEN HAVE MY SMALL GRANDDAUGHTER WITH ME. GLAD SHE WASN'T THIS TIME. HAD TO CALL TOW SERVICE.

Steering
Filed Apr 10, 201694,334 milesTX

DROVE TO LAREDO, TEXAS TO GET NEW TIRES FOR MY VEHICLE. WHEN THE AUTO TECHNICIAN WENT TO MOVE THE CAR FROM THE PARKING LOT IT WOULD NOT START. THEY CHECKED EVERYTHING THEY COULD THINK OFF, BATTERY, BATTERY CABLES, ALTERNATOR. THEY CALLED AN ELECTRONIC SPECIALIST TO COME CHECK THE CAR. IT SEEMED IT WAS THE STEERING LOCK MODULE. NO WARNING, NOTHING. I NEVER EVEN RECEIVED A RECALL NOTICE FOR THIS PART. I CALLED THE NISSAN DEALERSHIP AND OF COURSE THE RECALL HAD JUST EXPIRED. TO TOP IT OFF THE NISSAN DEALERSHIP WANTED TO CHARGE ME TOWING FEES FROM THE TIRE DEALERSHIP TO THE NISSAN DEALERSHIP AND TO FIX IT WAS GOING TO BE OVER A THOUSAND DOLLARS. I ENDED UP PAYING 850.00 TO REPAIR THE CAR SOMEWHERE ELSE. I LIVE IN A VERY RURAL AREA WHERE THERE ARE NO STORES, GASOLINE STATIONS, ETC. NEAREST CITY IS LAREDO WHICH IS OVER FORTY MILES AWAY. AT LEAST I WAS AT THE PARKING LOT OF THE TIRE DEALERSHIP. I DON'T WANT TO THINK IF THIS WOULD HAVE HAPPENED WHEN I AM TAKING MY ELDERLY MOTHER TO THE DOCTOR, HOSPITAL, OR FOR CHEMO TREATMENTS. I FEEL NISSAN SHOULD REIMBURSE ME FOR THE REPLACEMENT FOR THE STEERING COLUMN MODULE. FOR INSTANCE, NEVER DID I RECEIVE THE RECALL NOTICE AND THIS WAS SUCH AN UNEXPECTED EXPERIENCE. NOT ONLY WAS I WITHOUT A VEHICLE FOR ALMOST A WEEK BUT FINDING SOMEONE TO PICK ME UP TO TAKE ME HOME AND THEN SOMEONE TO TAKE ME BACK TO PICK UP THE CAR. I CANNOT BELIEVE THAT NISSAN DIDN'T HAVE THE COMMON COURTESY TO NOTIFY ITS CUSTOMERS OF THIS STEERING COLUMN DEFECT AND THE NISS

Steering
Filed Apr 8, 201698,000 milesPA

I LEFT WORK AND WENT TO START MY CAR WHEN I WASN'T GETTING ANY SORT OF RESPONSE. TRIED REPALCING THE BATTERY AND THE KEYFOB BATTERY TO NO AVAIL. I LEARNED IT WAS THE STEERING LOCK AND THAT WOULD COST ME 1100 DOLLARS TO HAVE REPAIRED. HOW COULD THE WARRANTY NOT BE UNLIMITED ON A CAR SO TERRIBLE. WHAT IF I COULDN'T GET HOME TO FEED MY KIDS WHEN THE CAR BROKE DOWN? I DON'T LIVE CLOSE TO MY JOB, THAT'S WHY I HAVE A CAR. TO NOT BE ABLE TO TURN IT ON FOR THIS IS RIDICULOUS. IT'S EVEN MORE RIDICULOUS TO NOT HAVE AT LEAST A 10 YEAR WARRANTY FOR THIS PART. STOP SELLING DEFECTIVE CARS.

Unknown or Other
Filed Apr 7, 2016FL

THE DASHBOARD ON THIS VEHICLE IS MELTING DUE TO WARM CLIMATE. WHEN DRIVING TOWARDS THE SUN THE GLOSS OF THE METING DASHBOARD REFLECTS THE SUN BACK UP INTO THE LOWER WINDSHIELD. THIS IS BLINDING TO THE DRIVER AND OBSCURES VISIBILITY THROUGH THE LOWER PORTION OF THE WINDSHIELD WHEN THIS CONDITION EXIST. THERE SHOULD BE A RECALL ISSUED DUE TO THE UNSAFE CONDITION. THERE HAVE BEEN MANY REPORTS IN THE LOCAL MEDIA OF THIS SAME CONDITION YET NISSAN REFUSES TO ADDRESS THE ISSUE. HOPEFULLY THERE WILL NOT HAVE TO BE A TRAFFIC FATALITY BEFORE THIS SAFETY ISSUE IS ADDRESSED AND A RECALL IS ISSUED.

Steering
Filed Apr 5, 2016140,000 milesIN

MY CAR STARTED FINE YESTERDAY I SAW THE KEY LIGHT CAME ON I ASSUMED IT WAS BECAUSE THE BATTERY WAS LOW. I CHANGED THE BATTERY IN BOTH KEYS. THE NEXT DAY MY FIANCEE DROVE MY CAR TO WORK AN HOUR AWAY. IT WOULD NOT START AT ALL, THE LIGHT COMES ON AND THE STEERING IS NOT LOCKED BUT THE CAR WILL NOT START AT ALL AND IT CAN NOT SHIFT AT ALL. AFTER LOOKING IN THE MANUAL IT STATES THAT IT IS AN IDICATOR THAT THE STEERING LOCK HAS FAILED. THIS SEEMS TO BE AN ISSUE WITH HUNDREDS OF OTHER CARS AND IT IS GOING TO COST 1200 TO FIX THIS. MY FIANCEE WAS STRANDED AN HOUR FROM HOME AND HIS CELL DIED, NOT TO MENTION HE WORKS NIGHTS AND GOT OFF AT 5AM AND COULD NOT FIND A RIDE OR A NEARBY PLACE TO CALL HOME LONG DISTANCE.

Steering
Filed Apr 4, 201670,000 milesUT

DROVE THE CAR TO WORK, EVERYTHING WORKED FINE. TRIED TO START HE CAR AFTER WORK, AND I GOT THE INTELLIGENT KEY WARNING LIGHT. CANNOT START CAR. APPEARS TO BE RELATED TO A FAULTY STEERING LOCK. THIS APPEARS TO BE A KNOWN ISSUE BY NISSAN SINCE THEY EXTENDED THE WARRANTY TO SIX YEARS, BUT THEY HAVE NOT ISSUED A RECALL. AFTER REVIEWING THE ISSUE ONLINE, IT APPEARS HUNDREDS IF NOT THOUSANDS OF CUSTOMERS HAVE EXPERIENCED THE SAME ISSUE.

Steering
Filed Apr 4, 201671,000 milesCO

THE CAR WAS STARTING FINE NO WARNINGS AT ALL THAT ANYTHING WAS WRONG. WENT TO OUR PLACE OF WORSHIP AND WHEN WE CAME OUT IT WOULD NOT START. HAD TWO LIGHTS ON DASH ONE WAS THE INTELLIGENT KEY LIGHT THE OTHER WAS THE RED CAR FLASHING WITH KEY IN THE MIDDLE. HAD TO HAVE IT TOWED AND FORTUNATELY, WE HAD AAA. MECHANIC HAS DIAGNOSED THE PROBLEM TO BE THE ESCL. WE WERE FORTUNATE THAT WE WERE IN A SAFE PLACE AND THAT WE HAD A AAA MEMBERSHIP TO GET THE CAR TOWED. IF THIS WOULD HAVE BEEN JUST A WEEK EARLIER WHEN WE WERE OUT TOWN, IT COULD HAVE BEEN EVEN MORE COSTLY AND UNSAFE. EVEN THOUGH ALL THESE CASES ARE NOT WHEN THE CAR IS IN MOTION IT IS TRULY DEPENDENT ON WHERE IT IS LEAVING THEM STRANDED AND TIME OF YEAR, WHICH COULD BE VERY UNSAFE FOR A FAMILY. TOTAL CHARGE WILL BE APX. $900.00. DEFINITELY LOOKS LIKE AN ISSUE WITH MANY 2009 NISSAN ALTIMAS. THIS SHOULD BE A RECALL ITEM AND WE SHOULD BE REIMBURSED, AS IT APPEARS THIS IS A MALFUNCTIONING PART THAT NISSAN IS AWARE OF, ESPECIALLY SINCE THEY EXTENDED THE WARRANTY, WHICH HAS EXPIRED AND NOW ALL OF US WHO HAVE HAD IT GO OUT PAST THE DATE ARE STUCK WITH THE BILL. MY CAR HAS 71,000 MILES ON IT. NOT A HIGH MILEAGE CAR AND I AM SURE MANY WILL CONTINUE TO HAVE THIS PROBLEM.

Steering
Filed Apr 4, 201681,326 milesNY

COULD NOT START THE CAR. LUCKILY I WAS IN SOMEONE'S DRIVEWAY AND NOT ON THE HIGHWAY. I WAS ON MY WAY TO FLORIDA FROM NY AND HAD STOPPED A NUMBER OF TIME ALONG THE WAY. I HAD THE CAR TOWED TO A NISSAN DEALER WHERE THEY REPLACED THE STEERING LOCK ASSEMBLY WHICH KEPT THE CAR FROM STARTING. I FOUND OUT THIS WAS AN ON GOING PROBLEM NISSAN WAS AWARE OF. THE EXTENDED WARRANTY HAD EXPIRED AND I WAS RESPONSIBLE FOR THE TOTAL COST. IF THIS HAD HAPPENED IN THE MIDDLE OF AN UNPOPULATED AREA IT COULD VERY WELL HAVE BECOME A SAFETY ISSUE.

Steering
Filed Apr 4, 201682,368 milesTX

STEERING LOCK MODULE FAILED AFTER I PARKED.CAR WOULD NOT START.CAR HAD TO BE TOWED.WHY NO RECALL FOR THIS PROBLEM.

Electrical System
Filed Apr 1, 201654,000 milesGA

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY LOCK MECHANISM FAILED AND PREVENTED HIM FROM STARTING THE VEHICLE. THE CONTACT TURNED THE KEY NUMEROUS TIMES IN THE IGNITION. THE VEHICLE ALSO STALLED NUMEROUS TIMES DUE TO THE FAILURE. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE. IN ADDITION, THE CONTACT REMOVED THE PLASTIC CASING UNDER THE STEERING WHEEL TO TRY TO MANEUVER THE VEHICLE. THE MANUFACTURER INDICATED THAT THE COVERAGE FOR A MANUFACTURER EXTENDED WARRANTY TO ADDRESS THE REPAIR EXPIRED FOR THE VIN TWO WEEKS AGO AND THEY REFUSED TO PROVIDE A REMEDY. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Steering
Filed Mar 31, 201692,000 milesWA

2009 NISSAN ALTIMA HAVE KNOWN ISSUES WITH THEIR STEERING COLUMNS (ESCL) BEING DEFECTIVE. I WENT TO MY SONS ELEMENTARY SCHOOL TO PICK HIM UP. I TURNED OFF THE CAR WENT IN TO THE SCHOOL TO GET HIM. I CAME BACK OUT TO MY CAR AND IT WOULDN'T START. THEIR WAS A KEY LIGHT THAT CAME ON THAT TOLD ME IT HAD SOMETHING TO DO WITH THE KEY OR THE STEERING COLUMN. I WAITED FOR MY DAUGHTER TO BRING ME THE OTHER KEY SO THAT I COULD FIND OUT IF IT WAS THE KEY FOB AND IT WASN'T. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME THERE WAS A PROBLEM WITH THE STEERING COLUMN. AFTER READING ONLINE, I FOUND THAT THIS IS A KNOWN ISSUE WITH THE CAR AND THAT NISSAN GAVE A LIMITED EXTENDED WARRANTY TO REPLACE IT, WHICH HAS EXPIRED. HOWEVER, THAT IS NOT ENOUGH IN MY OPINION. THIS IS A SERIOUS SAFETY CONCERN. I WAS LUCKY AND THIS HAPPENED TO ME IN A FAMILIAR SURROUNDING AREA AND I HAD A CELL PHONE TO CALL MY DAUGHTER. HOWEVER WHAT IF THIS WAS TO HAPPEN TO SOMEONE WHO DOESN'T KNOW THEIR SURROUNDING AREA. WHAT IF IT WAS AN ELDERLY PERSON AND THE LIGHT CAME ON WHILE YOU WERE DRIVING, AND THEY PULL OVER TO CHECK OUT WHAT IS GOING ON, TURN OFF YOUR CAR AND THEN TRY AND START IT AGAIN AND THE CAR IS COMPLETELY DEAD AND THEY DON'T HAVE A CELL PHONE TO CALL FOR HELP. THERE IS A KNOWN DEFECT IN THE 2009 NISSAN ALTIMA THAT COULD HAVE DRASTIC CONSEQUENCES IN THE END. THE FACT THAT THERE IS NO PRIOR NOTIFICATION OR WARNING THAT THERE IS A PROBLEM WITH THE VEHICLE AND THAT AT ANY MOMENT THE VEHICLE WILL

Electrical System
Filed Mar 30, 2016VA

MY NISSAN ALTIMA WOULD NOT START. A YELLOW KEY SHOWS UP ON THE DASH BOARD THAT PREVENT IT FROM STARTING. THIS PROBLEM PREVENTED ME FROM GOING TO WORK AND WOULD COST ME OVER A 1000. IMAGINE IF LOCATION MY CAR STOP WAS UNSAFE WITH MY KIDS IN THE CAR. THIS UNSAFE AND NISSAN SHOULD COVER THE COST FOR THEIR FAULTY PRODUCT.

Electrical System
Filed Mar 30, 201680,000 milesKS

I LIVE IN THE COUNTRY AND WAS PREPARED TO LEAVE TOWN TO VISIT MY SISTER. I PACK MY CAR AND GET READY TO LEAVE (MY CAR WAS IN PERFECT CONDITION IN MY GARAGE ALL NIGHT) I WENT TO START MY CAR AND NOTHING! I ASSUMED THE BATTERY AT FIRST BUT THE LIGHTS WOULD TURN ON. I CALLED NISSAN AND I WAS TOLD MY STEERING WHEEL LOCK DEVICE NEEDS REPLACED. I WAS TOLD THAT I WOULD HAVE TO TOW MY CAR IN, PAY FOR PARTS AND LABOR. I ASK NISSAN, IF THIS IS SO COMMON THEN HOW WAS I NOT NOTIFIED OF THIS? I LEARN THIS DEVICE WAS PUT IN PLACE FOR PROTECTION AGAINST CAR THEFT AND DESIGNED FOR THE KEY FAB TO UNDO THE LOCK UP. MY CAR WAS NOT IN THREAT OF BEING STOLEN, AND MY KEY FAB WOULD NOT ALLOW THE ENGINE TO START. I WAS LEFT STRANDED FOR NO REASON AND WITHOUT WARNING. I START RESEARCHING THAT I AM NOT THE ONLY ONE. THERE ARE HUNDREDS EFFECTED BY THIS FAULTY DEVICE. I CAN'T BELIEVE NISSAN HAS NOT RECALLED OR SET OUT NOTICE TO WARN PEOPLE, OR OFFER AN EXTENDED WARRANTY. I WATCH A VIDEO ON HOW TO TRICK START THE ENGINE. YOU PULL DOWN THE BOTTOM OF STEERING WHEEL AND TAP THE METAL LOCK DEVICE WITH A HAMMER. THIS ALLOWS MY CAR TO START SOME TIMES. I'VE BEEN STRANDED OUT OF TOWN, AT A GROCERY STORE, AND IN THE MIDDLE OF NO WHERE ALL DUE TO THIS DEFECTIVE DEVICE. WHAT IF IT GOES OUT WHILE DRIVING AND CAUSES AN ACCIDENT AND/OR DEATH? I'M SCARED AND UPSET UNTIL NISSAN DOES THE RIGHT THING TO FIX THIS

Electrical System
Filed Mar 30, 201655,465 milesWA

I DROVE MY NISSAN ALTIMA TO WORK AS I NORMALLY DO, PARKED IN THE SAME SPOT I ALWAYS PARK IN. NO PROBLEM AT THAT POINT. AT THE END OF MY WORK DAY I GOT INTO MY VEHICLE TO DRIVE HOME AND IT WOULD NOT START. I NOTICED AN ICON SHOWING ON THE INSTRUMENT PANEL, IT STATED ONE WORD: KEY. I CALLED MY HUSBAND WHO BROUGHT OUR SPARE KEY TO SEE IF THAT WOULD START THE VEHICLE: NO. I LEFT THE VEHICLE PARKED AT MY PLACE OF WORK. THE NEXT MORNING I CALLED THE NISSAN DEALERSHIP ONLY TO BE INFORMED THAT I COULD NOT HAVE AN APPT FOR AT LEAST 2 WEEKS AND THAT THE ISSUE IS KNOWN BUT NOT COVERED UNDER A RECALL OR WARRANTY. I WAS VERY THANKFUL THAT I WAS AT WORK AND NOT STRANDED IN AN UNFAMILIAR AREA. I BELIEVE THAT NISSAN NEEDS TO CORRECT THE FAULTY PART. THIS IS SOMETHING THAT IS HAPPENING WITH MORE THAN JUST THE VEHICLE I OWN. A QUICK LOOK ON THE INTERNET BROUGHT UP MANY COMPLAINTS ON THE SAME ISSUE IN DIFFERENT MODELS. HOPEFULLY THIS WILL NOT RESULT IN A DEATH BEFORE SOMETHING IS DONE FORCING NISSAN ON THE CORRECTION. I REMEMBER THE GM IGNITION RECALL THAT DID NOT TAKE PLACE UNTIL PEOPLE DIED!

Steering
Filed Mar 30, 2016112,000 milesNV

APPROXIMATELY 2-2.5 WEEKS AGO AN INDICATOR LIGHT WITH A PICTURE OF A KEY AND THE WORD "KEY" APPEARED ON MY DASH. IT STAYED ON FOR ABOUT AN HOUR THAT MORNING BUT THEN DISAPPEARED. IT DROVE FINE HOWEVER I WANTED TO MAKE SURE I TOOK THE APPROPRIATE ACTION. I LOOKED ONLINE AND READ ABOUT PEOPLE HAVING PROBLEMS WITH THE STEERING COLUMN SO I CONTACTED THE SERVICE DEPARTMENT AT THE DEALERSHIP IMMEDIATELY. THE EMPLOYEE/MECHANIC THAT I SPOKE WITH TOLD ME I JUST NEEDED TO CHANGE THE BATTERY IN THE FOB AND GUARANTEED ME THAT WAS THE PROBLEM. I MENTIONED THAT I WAS AWARE OF MANY PEOPLE HAVING ISSUES WITH THE STEERING COLUMN LOCKING ON THEM AND HE LAUGHED AND SAID THAT WAS NOT THE PROBLEM IN MY CASE AND THAT I SIMPLY NEEDED A NEW BATTERY. I ASKED IF I SHOULD BRING IT IN JUST TO BE SAFE AND HE SAID NO JUST CHANGE THE BATTERY. I CHANGED THE BATTERY AND IT DROVE FINE HOWEVER WHEN I WENT TO START MY CAR THIS MORNING THE LIGHT WAS ON AGAIN AND NOW MY STEERING COLUMN HAS LOCKED UP ON ME. I CALLED THE DEALERSHIPS SERVICE DEPARTMENT AGAIN TODAY AND THE GUY I SPOKE WITH CONFIRMED THAT WAS WHAT THAT INDICATOR LIGHT WARNING MEANS. HE SAID NOW THAT IT'S LOCKED I HAVE NO CHOICE BUT TO TOW IT INTO THE DEALERSHIP AND THEY WILL HAVE TO REPLACE THE ESCL. THEY ARE TELLING ME IT WILL COST ME $1200 TO FIX. I FEEL NISSAN NEEDS TO BE HELD ACCOUNTABLE FOR THEIR FAULTY PARTS AND SHOULD BE FORCED TO DO A RECALL AND REPLACE THESE PARTS SINCE IT IS A FREQUENT AND CONTINUOUS ISSUE.

Steering
Filed Mar 30, 2016SD

JUST STOP THE CAR IN FRONT OF MY GARAGE DOOR AND NEVER START AGAIN THE LIGHT WITH THE KEY INSIDE THE CAR IS ON AND OFF I STOP BY THE DEALER CHANGE THE BATTERY ON THE KEY THEY TOLD ME IF DOES NOT WORK THEN IT IS GONE TO BE THE STEERING LOCK A COMMON PROBLEM ON THE NISSAN JUST 850.00 PLUS TAX WAS THE ESTIMATE OF COURSE I HAVE TO TOW 45 MILES TO THE DEALER

Air Bags
Filed Mar 30, 2016140,000 milesGA

"TAMARA RECALL" I'M A NURSE AND I WAS DRESSED AND READY FOR WORK UPON ARRIVAL TO MY CAR MY FOB ALLOWED ME TO UNLOCK MY DOOR BUT WHOM I GOT IN AND ATTEMPTED TO START MY CAR I NOTICED I COULDN'T PRESS MY BREAKS THEY WERE TIGHT AND STEERING WHEEL WAS ALSO LOCKED. I PRESSED THE PUSH TO START BUTTON BUT NOTHING HAPPENED I LOOKED AT THE INFORMATION CENTER AND ONLY NOTICED A AMBER KEY LIGHT UP AND LOCK LIGHT ON AROUND THE START BUTTON. I HAVE NO OTHER WAY TO WORK AND ITS PASS MY CLEAR CALL OUT TIME TO WORK BUT I HAVE TO CALL MY DON CRYING BECAUSE I CAN'T GET TO WORK I DON'T KNOW WHAT'S WRONG WITH MY CAR IT WON'T DO ANYTHING. I'M A NURSE MY PATIENTS DEPEND UPON ME BEING THERE TO HELP THEM A WELL AS MY FELLOW NURSES AND DOCTORS!! I HAD TO CALL A TOW TRUCK TO TAKE MY CAR TO THE NISSAN DEALERSHIP AND I WAS TOLD IT WAS THE STEERING COLUMN LOCK. I ASKED HIM HOW MUCH WOULD IT COST TO REPAIR HE SAID 800 DOLLARS. I'M A SINGLE MOTHER WITH A SON WHO IS A SENIOR IN HIGH SCHOOL IT'S HIS SPRING BREAK WEEK, I HAVE PICTURES, CLASS RINGS, ANNOUNCEMENT, CAP AND GOWN, PROM ETC TO PAY FOR BUT I NEED MY CAR TO GET TO WORK!! I DON'T WANT FAVORS, WANT WHAT'S RIGHT!! A 6YR/ UNLIMITED MILEAGE IS A CHEAP WAY OUT. NISSAN KNEW AND KNOWS ABOUT THIS MANUFACTURER DEFECT BUT STILL OUT THESE CARS ON THE ROAD NOT REALLY CARING OR CONCERN ABOUT WHAT THE RESULTS COULD BE.. I'VE BEEN A NURSE FOR OVER 10 YRS, SO DOES PEOPLE HAVE BE STRANDED BE IT OLD OR YOUNG WITH MEDICAL CONDITIONS SUCH AS ASTHMA, DIABETES OR EVEN SOME

Steering
Filed Mar 29, 2016FL

JUST FOUND OUT NISSAN ISSUED A TEMPORARY RECALL FOR AN EXTREMELY COMMON PROBLEM WITH THE STEERING LOCK CONTROL FOR THE PUSH START VEHICLES. NISSAN KNEW THIS WAS A COMMON PROBLEM WITH THE 2009-2010 MODELS. WHY WOULD THEY ISSUE A TEMPORARY RECALL BUT NOT INFORM THEIR COSTUMERS. I NEVER RECEIVED A LETTER AND TOOK MY VEHICLE IN FOR SERVICE BEFORE THE RECALL EXPIRED AND THEY DIDN'T INFORM ME EITHER. LUCKILY, THIS HAPPEN WHILE PARKED AT MY HOME... BUT WHAT IF THIS HAPPEN IN EITHER BAD WEATHER OR AN ISOLATED LOCATION? THEY ARE SAYING THIS IS NOT A SAFETY ISSUE BUT IT CLEARLY IS. I'M ACTUALLY HERE AT THE DEALERSHIP AND A $1371.44 INVOICE. BUT BECAUSE THE VEHICLE WON'T START NO OTHER WAY, I'M FORCED TO PAY FOR IT. WHAT IF I DIDN'T HAVE THE MONEY. I'M A SINGLE MILITARY PARENT. THIS IS COMPLETELY UNSATISFACTORY SERVICE FROM NISSAN. THIS ISSUE NEEDS TO BE RECALLED INDEFINITELY, NOT TEMPORARY WHEN THE ISSUE HAS BEEN REPORTED BY THOUSANDS OF PEOPLE.

Steering
Filed Mar 29, 201699,000 milesPA

WENT ON A TRIP WITH MY 2 GRANDDAUGHTERS, ON OUR RETURN THE CAR WOULD NOT START. A KEY LIGHT POP ON THE DISPLAY. I THOUGHT MY FOB BATTERY WAS BAD. TRIED WITH MY SECOND KEY. STILL NO STARTING. HAD TO CALL MY LOCAL MECHANIC AND HAD THE CAR TOWED BACK TO MY HOUSE. LEARNED LATER ON THAT ESCL IS THE PROBLEM. THERE WAS AN EXTENSION OF THE WARRANTY ON THIS ISSUE BUT NOBODY NOTIFIED ME OF THIS.

Steering
Filed Mar 28, 201676,900 milesVA

STEERING LOCK CONTROL UNIT GOT LOCKED IN MIDDLE OF NO WHERE. IT'S A SERIOUS SAFETY CONCERN. SINCE THIS IS A MANUFACTURING DEFECT NISSAN SHOULD RECALL 2009 MODELS. IT COSTS ME $1065 + $87 TOWING CHARGES.

Steering
Filed Mar 27, 2016CT

2009 NISSAN ALTIMA STEERING LOCK CAR WON'T START

Steering
Filed Mar 26, 201667,313 milesFL

I WAS IN A PARKING LOT, AT NIGHT, TRYING TO RETURN HOME, WHEN THE VEHICLE WOULD NOT START. THE IGNITION SWITCH WON'T PRESS EVEN THOUGH ALL LIGHTS IN CAR WORKED. A QUICK SEARCH ON THE INTERNET FOR SYMPTOMS SHOWED ITS A PROBLEM WITH THE ELECTRONIC STEERING LOCK COLUMN IN THE 09 ALTIMA THAT LOTS & LOTS OF PEOPLE ARE FACING. NISSAN IS NOT OFFERING FREE REPLACEMENTS FOR THE PART. THE DEALER ALSO TOLD ME THEY GET HUNDREDS OF COMPLAINTS EVERY WEEK AND THE REPLACEMENT COST OF $1000 HAS TO BE PAID BY THE OWNER. THE CAR COMPANY KNOWS THERE IS A PART IN THEIR CAR THAT CAN MALFUNCTION ANYDAY LEAVING THE VEHICLE NOT STARTED BUT THEY ARE NOT REPLACING IT. YOU NEVER KNOW WHERE YOU MIGHT BE WHEN THE VEHICLE DOES NOT START - LATE IN NIGHT AND STRANDED IN A PARKING LOT ON A RAINY DAY IS WHAT HAPPENED TO ME. PLEASE LOOK INTO THIS COMPLAINT, THE SAFETY OF OWNERS AND TRUST FACTOR WITH THEIR CAR IS AT STAKE.

Electrical System
Filed Mar 26, 2016TX

NO STAR. STEERING LOCK BLOQUED

Steering
Filed Mar 24, 2016TX

THE KEY SYMBOL CAME ON AND MY CAR WOULDN'T START . I WAS STRANDED FOR AN HOUR IN A PARKING LOT WITH MY TODDLER BEFORE I GOT HELP . I HAD MY CAR TOWED TO NISSAN AND THEY SAID MY WARRANTY ENDED IN JANUARY AND THAT IT WOULD COST $1000 . TOO MANY PEOPLE ARE HAVING PROBLEMS WITH THIS PART . THIS IS DANGEROUS . THIS COULD HAPPEN ANYWHERE .

Steering
Filed Mar 23, 201690,000 milesMA

AROUND 90,000 MILES, MY 2009 NISSAN ALTIMA SE WOULDN'T START. IT TURNED OUT TO BE THE STEERING LOCK MECHANISM THAT HAD AN ISSUE. THIS WOULDN'T ALLOW THE PUSH BUTTON START TO WORK. THIS PROBLEM COULD ONLY BE FIXED BY A NISSAN DEALERSHIP AND IT COST JUST OVER $1,000. I SEARCHED THE INTERNET TO FIND OUT IF THIS WAS A COMMON ISSUE AND TO MAKE SURE THAT THIS WAS A DECENT PRICE AND IT TURNS OUT THAT THERE ARE THOUSANDS OF NISSAN OWNERS THAT HAVE HAD THE SAME ISSUE PLUS PROBABLY TEN TIMES MORE THAT DIDN'T BOTHER WRITING ABOUT IT. I BELIEVE THAT NISSAN SHOULD RECALL THESE SINCE IT SEEMS TO BE AN ISSUE WITH THIS PIECE THAT NISSAN HAS PUT INTO THEIR CAR.

Steering
Filed Mar 23, 201642 milesNJ

STEERING LOCK MECHANISM FAILURE 2009 NISSAN ALTIMA

Steering
Filed Mar 23, 2016145,000 milesTX

STEERING LOCK WAS RECALLED WITH EXTENDED WARRANTY OFFERED FOR ALL NISSAN ALTIMA 2009 VEHICLES. HOWEVER, OUR CAR LOCKED UP MARCH 15, 2016, WHICH IS AFTER NISSAN ENDED THE EXTENDED WARRANTY. TOWED THE CAR TO THE DEALERSHIP FOR A $1,300 REPAIR. CONTACTED NISSAN TO HAVE THEM PAY, BUT THEY DENIED AT ALL COSTS.

Steering
Filed Mar 23, 201676,520 milesVA

DEFECTIVE ELECTRONIC STEERING COLUMN LOCK IS CAUSING DISABLED PUSH START BUTTON. CAR IS NOT STARTING AT ALL.

Steering
Filed Mar 22, 2016120,000 milesNJ

MY 2009 NISSAN ALTIMA WOULD NOT START LEAVING ME STRANDED IN A PARKING LOT IN NEW YORK. I NEEDED TO GET TOWED TO NJ. I WAS LUCKY I WAS LUCKY I WAS ALONE IT IS A DANGEROUS. THING TO HAPPEN AND NOW 1000 DOLLARS TO REPAIR EVEN THOUGH THERE ARE HUNDREDS OF COMPLAINTS

Steering
Filed Mar 20, 2016TX

MY 2009 NISSAN ALTIMA WILL NOT START. JUST SO HAPPEN MY CAR WAS PARKED AT MY HOUSE, THANKING GOD I WAS NOT STRANDED OUT ANYWHERE OR WORST GETTING OFF WORK LATE AT NIGHT. I KEEP HEARING THIS HUMMING NOISE WHEN I PUSH THE START BUTTON BUT THE CAR WON'T START. WITH 3 BIOPSY PATIENTS WAITING ON MY ARRIVAL TO THE CLINIC, AND I'M WAITING ON A RIDE TO WORK. I DECIDED TO GOOGLE THE ISSUES I WAS HAVING WITH MY CAR. I SEE OTHERS HAVE THIS SAME ISSUE AS WELL. NISSAN SHOULD BE HELD ACCOUNTABLE WHEN ITS A MALFUNCTION OF THERE'S. ITS A DISGRACE THAT WE AS A CONSUMER INVESTING AND ENTRUSTING THE LIVES OF OUR FAMILIES TO THE SAFETY OF THERE CARS AND THEY REFUSE TO FIX THE PROBLEM. THIS SHOULD HAVE BEEN A RECALL SINCE IT HAPPENED ON OTHER NISSAN MODELS AS WELL. MY LIVELIHOOD AS A SINGLE PARENT IS BASED ON ME GOING INTO WORK DAILY AND I CAN'T DO THAT WITHOUT A CAR. THIS IS A SERIOUS MATTER TO ME. I CAN'T AFFORD TO PAY FOR A RENTAL CAR FOR TWO OR MORE WEEKS. PLEASE HELP WITH THIS ISSUE. I WILL BE CONTACTING THE NISSAN CUSTOMER SATISFACTION AT 1-800-NISSAN ASAP

Unknown or Other
Filed Mar 19, 2016TX

THE DASHBOARD OF MY 2009 NISSAN ALTIMA IS MELTING, CREATING A SHINY, STICKY SURFACE. THE SHINE FROM THE MELTED DASH REFLECTS ON THE WINDSHIELD CAUSING A GLARE THAT MAKES IT HAZARDOUS TO DRIVE.

Steering
Filed Mar 18, 201697,000 milesNE

MY ALTIMA RECENTLY HAD A STEERING LOCK FAILURE. THIS IS VERY COMMON AND A KNOWN ISSUE.

Steering
Filed Mar 18, 201685,000 milesWI

AT ANY GIVEN TIME OR PLACE, OUR 2009 NISSAN ALTIMA WOULD LOCK UP. THE BRAKE PEDAL WAS HARD AS A ROCK, OR THE STEERING WHEEL WOULD TOTALLY LOCK UP. SOMETIMES IT WOULD HAPPEN IN JULY ON A NICE WARM DAY, OR IN JANUARY WHEN YOUR DRIVING ACROSS THE COUNTRY AT 20 BELOW. THIS IS A HUGE AND DANGEROUS PROBLEM, PLEASE HELP US BEFORE SOMEBODY ELSE GETS KILLED. THIS PROBLEM ALWAYS HAPPENED TO OUR CAR WHEN IT WAS PARKED AND TURNED OFF.

Steering
Filed Mar 18, 2016VA

INTELLIGENT KEY WARNING LIGHT CAME ON. WENT TO THE STORE AND THE CAR WILL NOT START.

Electrical System
Filed Mar 17, 201670,000 milesOR

OUR 2009 ALTIMA, LEFT US STRANDED IN A REMOTE LOCATION. THE CAR WAS PARKED AND TURNED OFF. WE HAVE AAA SO WE DIDN'T HAVE TO PAY FOR TOWING. BUT WE THOUGHT IT WAS SOMETHING SIMPLE LIKE BATTERY, OR BATTERIES IN THE REMOTE KEY. RESEARCH HAS SHOWN US THAT IS A KNOWN PROBLEM WITH THIS SPECIFIC YEAR MAKE AND MODEL OF VEHICLE. AND NISSAN IS CLEARLY NOT HELPING THEY'RE CUSTOMERS WITH THIS SAFETY ISSUE . WE WHERE LUCKIER THAN SOME PEOPLE THAT HAVE BEEN STRANDED IN WORSE PLACES, WITH CHILDREN AND NO WARNING. THIS FIX IS COSTING US $894.00 AT THE NISSAN SERVICE , I FILED A CASE WITH NISSAN THEY REFUSED TO HELP, SO WE WHERE STUCK ONCE AGAIN WITH OUR CAR AT THE SERVICE CENTER WITH A $105.00 DIAGNOSTIC CHARGE. SO WE COULDN'T TAKE IT SOMEWHERE ELSE FOR LESS EXPENSIVE REPAIR. THEY CAUGHT US HOOK, LINE, AND SINKER .

Steering
Filed Mar 17, 2016120,000 milesFL

I DROVE MY CAR TO WORK IN THE MORNING, WENT TO CRANK IT WHEN I LEFT WORK & THE CAR WOULDN'T CRANK & THE ORANGE/YELLOWISH KEY WAS ON..THE CAR WAS IN PARK. I REPLACED BATTERY IN MY FBO & DIDN'T WORK SO COME TO FIND OUT IT WAS THE ELECTRICAL STEERING BOX. NOW I'M FIXING TO HAVE TO SPEND 1000$ FOR NISSANS MESS UP IN THIS PART. IT LEFT ME STRANDED & COULDN'T GET HOME TO MY FAMILY.

Unknown or Other
Filed Mar 15, 201690,000 milesIL

AS I STOPPED AT TOLLBOOTH AND STOP SIGN.CAR CUT OFF.IT STARTED RIGHT BACK UP.AS LONG AS I WAS MOVING IT WOULD STAY ON.THEN SERVICE ENGINE SOON LIGHT ILLUMINATED.IVE HEARD OF OTHER COMPLAINTS ABOUT THIS.I JUST BOUGHT CAR LAST YEAR.

Steering
Filed Mar 15, 201660,100 milesNC

STEERING LOCK WOULD NOT DISENGAGE PREVENTING VEHICLE FROM STARTING. KEY FOB WAS NOT RECOGNIZED. CAR WAS DISABLED AND HAD TO BE TOWED. I WAS STRANDED IN A CITY PARKING LOT FOR 6 HOURS AWAITING ASSISTANCE AND FEARED FOR MY SAFETY. TOWED VEHICLE TO NISSAN DEALER FOR REPAIR.

Structure › Body
Filed Mar 15, 2016VA

THIS CAR LEAKS WATER INTO THE DRIVERS SIDE FLOOR, AND KEEPS TRAPPED RAIN WATER INSIDE OF BOTH PANEL DOORS FOR WEEKS AFTER IT RAINS. I'VE ALREADY HAD TO GET THE EXHAUST MANIFOLD LEAK FIXED (WHICH LUCKILY WAS COVERED UNDER A RECALL). NOT TO MENTION THAT I ENDED UP HAVING TO GO TO THE ER LAST YEAR FOR A BREATHING TREATMENT BECAUSE FUMES WERE LEAKING INTO MY CABIN VIA THE AIR CONDITIONING(PROBLEM UNKNOWN/UNDIAGNOSED). BUT NOW LIKE MANY OTHER OWNERS OF THE 2009 NISSAN ALTIMA, UNFORTUNATELY THE STEERING WHEEL IGNITION LOCK/SWITCH MALFUNCTIONED CAUSING MY ENGINE NOT TO BE ABLE TO TURN ON SUDDENLY. WHEN I RETURNED TO MY CAR, THE KEY FOB WAS NOT RECOGNIZED AND THE ENGINE WILL NOT TURN ON. AFTER TOWING IT TO A LOCAL NISSAN DEALERSHIP, IT WAS DIAGNOSED AS A FAULTY STEERING WHEEL IGNITION LOCK, AND WILL COST ME AN AVERAGE OF $1100 TO FIX. AFTER CONTACTING NISSANS HEADQUARTERS TO SEE IF IT WOULD BE COVERED EVEN THOUGH THEIR "CAMPAIGN" ENDED IN JAN 2016 FOR MY VEHICLE, THEY DENIED THE REQUEST TO PROVIDE ASSISTANCE. I DON'T UNDERSTAND HOW ANY AUTO MANUFACTURER CAN BE ALLOWED TO GET AWAY WITH INSTALLING A FAULTY PART INTO THE CAR, AND THEN PASS ALONG THE ULTIMATE COST OF FIXING IT TO ANY OWNER. IT'S NOT OKAY TO SIMPLY COVER THE COST OF THOSE OWNERS WHO'S SWITCH FAILS DURING A CERTAIN TIME PERIOD, AND THEN INFORM THE REST OF US THAT THEY ARE UNWILLING TO HELP. NISSAN INSTALLED THE DEFECTIVE PART, AND THE RIGHT THING TO DO WOULD BE TO OWN UP TO THAT MISTAKE AND ISSUE A RECALL. CLEARLY NISSAN D

Steering
Filed Mar 12, 201685,000 milesMS

STEERING WHEEL LOCK IS MALFUNCTIONING AND PREVENTING THE CAR FROM STARTING

Electrical System
Filed Mar 12, 2016103,000 milesMA

2009 NISSAN ALTIMA WOULD NOT START AFTER SHUT OFF WHICH REQUIRED A TOW TO NISSAN DEALERSHIP ( AUTO FAIR NISSAN TEWKSBURY, MA). PAID $119 FOR DIAGNOSTIC WHICH CONFIRMED A FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT. PURCHASED AND REPLACED THE UNIT. ALTHOUGH THERE ARE A RECORD NUMBER OF COMPLAINTS, THE UNIT WAS NOT COVERED BY WARRANTY. RECEIPTS AVAILABE

Engine
Filed Mar 11, 2016AZ

TAKATA RECALL STEERING LOCK FAILER, ENGINE WILL NO LONGER WORK. CAR WAS PARKED WHEN IT HAPPENED. PART DEFECTIVE. NISSAN IS APPARENTLY AWARE OF PROBLEM. THEY SHOULD FIX PART.

Electrical System
Filed Mar 10, 2016100,120 milesSC

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE IN PARK, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,120.

Steering
Filed Mar 9, 201660,000 milesFL

UNABLE TO START MY CAR DUE TO THE STEERING LOCK

Steering
Filed Mar 9, 201671,000 milesTX

STEERING WHEEL LOCK THE SPECIALIST SAID THAT SHE WAS UNABLE TO HELP ME OUT WITH THE REPAIR THAT I AM NEEDING DONE FOR THE SECOND TIME SINCE THE RECALL IS EXPIRED. THE POINT I AM TRYING TO GET ACROSS TO NISSAN IN TENNESSEE IS THAT THE PART THEY PUT IN MY CAR IN NOVEMBER OF 2011 WAS MORE THAN LIKELY A RECALL OR A DEFECTIVE PART SINCE IT WENT OUT AGAIN FOR THE SECOND TIME AND I ONLY HAVE 71,000 MILES ON THE CAR. EVEN THE DEALERSHIP WHERE MY CAR IS WAITING TO GET REPAIRED SAID THAT IT IS VERY RARE THAT THIS PART TO GO OUT TWICE. WITH THE DEALERSHIP SAYING THAT MAKES ME COME TO THE CONCLUSION THAT THE STEERING WHEEL LOCK THAT WAS PUT IN MY CAR WAS A RECALL/DEFECTIVE PART SINCE IT WENT OUT AGAIN AND I WAS NEVER NOTIFIED THAT THERE WAS A EXTENDED RECALL FOR THE STEERING WHEEL LOCK OR I WOULD HAVE TAKEN MY CAR IN AND HAD IT CHECKED OUT. NOW THIS REPAIR IS GOING TO COST ME $1344.80 AND I THINK THAT IS RIDICULOUS!!! I AM SEEING ON WWW.CARCOMPLAINTS.COM OF OTHER 2009 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLES AS WELL. OTHER OWNERS ARE GETTING HELP TO REPAIR THEIR VEHICLES FOR THIS PART AND OTHER OWNERS LIKE MYSELF ARE NOT GETTING HELP. I AM GLAD THAT NISSAN IN TENNESSEE REIMBURSED ME FOR THE REPAIR IN NOVEMBER OF 2011 BUT I NEED SOMETHING RESOLVED FOR THE REPAIR THAT NEEDS TO BE DONE NOW!! I DON'T WANT TO HAVE TO TRADE IN MY CAR SINCE IT IS PAID OFF AND ONLY HAS 71,000 MILES BUT I ALSO DO NOT NEED THIS CAR LEAVING ME STRANDED SOMEWHERE WITH MY 5 YEAR OLD SON E

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Altima → · Every Altima year → · How the figures are calculated →