Page 10 of 31 · complaints 451–500 of 1,547

2009 Nissan Altima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Dec 9, 201650,000 milesNY

CAR WOULDN'T START OUT OF NOWHERE. NO ELECTRICITY OR ANYTHING NOW I'M OUT OF TWO GRAND FOR A NISSAN DEFECT WHICH IS ABSOLUTELY ABSURD. I WANT MY MONEY BACK. STRANDED MYSELF AND THREE KIDS AT MIDNIGHT IN THE MIDDLE OF A DARK PARKWAY IN TEN DEGREES WEATHER!!! I HAD NO MONEY FOR TOWING. WHAT NERVE OF NISSAN. U NEED TO RECALL THIS CRAP

Engine
Filed Dec 8, 2016110,000 milesMA

THE STEERING LOCK BROKE WHILE I WAS DRIVING STRAIGHT IN A PARKING LOT, FORCING THE ENGINE TO SHUT OFF. I HAVE 10 MONTH OLD TWIN DAUGHTERS AND THIS COULD HAVE RESULTED IN A VERY SERIOUS CAR ACCIDENT IF THE VEHICLE WAS ON A MAIN ROAD OR HIGHWAY AND GOING AT A FASTER SPEED. SUPPOSEDLY THIS IS A WELL-KNOWN ISSUE WITH 2009 NISSAN ALTIMA'S (AND OTHER YEAR MODELS AS WELL). INSTEAD OF A RECALL, NISSAN EXTENDED THE WARRANTY ON THIS PART BY ONE YEAR. I CALLED NISSAN AND THEY TOLD ME THAT THE EXTENDED WARRANTY EXPIRED IN AUGUST 2015, SO I WILL HAVE TO PAY FOR THIS OUT OF POCKET. THE ESTIMATED COST IS BETWEEN $1,100 AND $1,300. THE CAR DOESN'T START AT ALL, AND APPARENTLY ONLY NISSAN DEALERS CAN FIX IT. THIS IS VERY WORRISOME THAT NISSAN ACKNOWLEDGED THIS AS A PROBLEM, BUT DID NOT CONSIDER THE SAFETY OF ITS CUSTOMERS AND ISSUE A RECALL. *TR

Steering
Filed Dec 8, 201678,000 milesMA

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH TO START FEATURE FAILED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK MECHANISM FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. ..UPDATED 03/29/17 *BF UPDATED 08/03/2017*JS

Electrical System
Filed Dec 8, 201660,000 milesCA

THE CAR DOESNT START BECAUSE THE CAR'S STARTING SYSTEM IS FAULTY. IT IS CALLED ELECTRONIC STEERING COLUMN LOCK (ESCL) FAILURE. ONLY NISSAN DEALERS CAN FIX THIS ISSUE AND THEY CHARGE EXORBITANT AMOUNT OF MONEY FOR REPLACING A SMALL PART AND FOR LABOR. THIS IS NOT CAUSED BY A USER ERROR BUT BECAUSE OF A DEFECT WITH THIS MODEL ITSELF. THERE ARE MANY SUCH COMPLAINS ONLINE AND HAPPENS TO PEOPLE RANDOMLY. THIS IS A SEVERE HEALTH AND LIFE HAZARD. ME AND MY WIFE WERE ABOUT TO LEAVE FOR REMOTE PLACES WHEN THIS ISSUE HAPPENED AND IF THAT WOULD HAVE HAPPENED, WE WOULD HAVE BEEN IN A HUGE MESS! NISSAN DOES NOT EVEN HAVE THE COURTESY TO REIMBURSE THE FULL REPAIR AMOUNT. I DIDN'T EVEN ASK FOR THE HOTEL AND TRIP CANCELLATION REIMBURSEMENT BUT STILL THEY ARE NOT READY TO BUDGE. I ESCALATED IT TO THREE LEVELS BUT TO NO EFFECT. THIS IS SAD. THERE MUST BE A RECALL ON THIS MODEL. MY CAR JUST HAS 60K MILES ON IT AND I FEEL CHEATED TO HAVE TO PAY $1100 FOR NISSAN'S FAULT JUST FOR THE REPAIR, LET ALONE ADDITIONAL EXPENSES I HAD TO INCUR TO BOOK HOTEL LAST MINUTE FOR TWO DAYS AND INCUR CHARGES FOR THE HOTEL STAYS FOR THE REST OF MY TRIP. MY HONEYMOON TRIP WAS SCREWED UP BECAUSE OF NISSAN AND THEY ARE SAYING THEY CAN ONLY REIMBURSE ME FOR THE PART WHICH IS ONLY HALF THE COST. I WILL SELL THIS CAR AS SOON AS I CAN AND WILL NEVER EVER BUY A NISSAN CAR AGAIN. BUT, I WOULD LIKE TO SEE THIS CAR RECALLED ASAP BEFORE IT LEADS TO SOMEONE'S DEATH.

Electrical System
Filed Dec 8, 2016MI

WHEN LEAVING TO GO HOME FROM AN EVENT FOR MY KIDS, THE CAR WOULD NOT AND COULD NOT START. THE KEY LOCK SYMBOL (RED) AND LOCK SYMBOL (YELLOW) WERE LIT ON THE DASHBOARD. I DID SOME RESEARCH AND FOUND THAT THE IT WAS THE STEERING COLUMN LOCK WHICH MANY HAS BEEN COMPLAINING ABOUT. THIS SHOULD BE CONSIDERED A RECALL WITH ALL THE PROBLEMS. *TR

Electrical System
Filed Dec 7, 2016107,000 milesIL

THE DATE WAS 12/7/2016. MY 2009 NISSAN ALTIMA FAILED TO START AT THE END OF MY SHIFT AT WORK. AFTER SOME RESEARCH I FOUND THAT WHAT I HAD WAS A FAULTY ESCL. I FOUND THAT THIS IS A VERY COMMON PROBLEM FOR THIS MODEL CAR. THE CAR FAILS TO EVEN TURN ON THE TO THE ACC MODE. NISSAN KNOWS THAT THIS IS A PROBLEM AND EXTENDED THE WARRANTY FOR ONLY 72 MONTHS AND HAS REFUSED TO MAKE A RECALL SINCE IT INVOLVES A PARKED CAR. THE TEMPERATURE FOR TODAY WAS 26 DEGREES AND HAD I BEEN SOMEWHERE FAR FROM HOME WHERE MY FATHER COULDN'T PICK ME UP THEN I'D BE STRANDED IN THE COLD TO FREEZE. THIS IS ALSO A SAFETY CONCERN BECAUSE THE CAR MAY FAIL TO START IN AN UNSAFE NEIGHBORHOOD OR OTHER UNSAFE CONDITIONS. NISSAN NEEDS TO EITHER RECALL OR EXTEND THEIR WARRANTY ON THE ESCL.

Steering
Filed Dec 7, 201649,000 milesVA

STERLING LOCKED, CANNOT OPERATE VEHICLE

Unknown or Other
Filed Dec 6, 201670,000 milesHI

DEFECTIVE STEERING LOCK SYSTEM. DOES NOT ALLOW CAR TO START AT ALL. CAR WAS PARKED AND AFTER SCHOOL, WAS NOT ABLE TO START.

Electrical System
Filed Dec 6, 2016118,000 milesME

THE ESCL DIED TODAY, AT NIGHT HERE IN MAINE. SEARCHING THE FOR THIS PROBLEM, IT SEEMS THAT THIS IS A KNOWN ISSUE WITH NISSAN, WHICH DID NOTHING TO PREVENT MY TEENAGER FROM BEING STRANDED, AT NIGHT. I SEE THE PART IS ON AMAZON FOR ONLY $400, AND TAKES ABOUT 30 MINUTES TO INSTALL. WHY DOES A DEALER WANT $1000 FOR A REPAIR OF THIS SORT? THIS IS CRAZY - CONSIDERING THAT NISSAN EVEN EXTENDED THE WARRANTY ON THIS PART TO 6 YEARS - I JUST MISSED THE DEADLINE.

Electrical System
Filed Dec 5, 201690,000 milesIN

MY WIFE WAS DRIVING HER 2009 NISSAN ALTIMA AND PARKED. WHEN LEAVING TO GO HOME, THE CAR WOULD NOT AND COULD NOT START. THE KEY LOCK SYMBOL (RED) AND LOCK SYMBOL (YELLOW) WERE LIT ON THE DASHBOARD. I DID SOME RESEARCH AND FOUND THAT THE IT WAS THE STEERING COLUMN LOCK WHICH MANY HAS BEEN COMPLAINING ABOUT. I TOOK IT TO THE NISSAN DEALER AND THE PART WOULD BE $600.00. ATTACHED IS THE PRINTOUT OF THE WARRANTY. THIS HAD ME AND MY WIFE STRANDED ON ONE OF THE COLDEST DAY OF THE YEAR. THEY WOULDN'T CONSIDER FIXING IT UNLESS IT WAS A STANDARD REPAIR. THIS IS CRAZY!!! IT'S THE HOLIDAYS AND NOW THIS IS HAPPENING. GOOD GRIEF!!! *TR

Electrical System
Filed Dec 5, 2016LA

I GOT IN MY CAR THE OTHER DAY TO RUN TO THE STORE AND THE CARS PUSH BUTTON IGNITION WOULD NOT START THE CAR, THE LLGHT ON THE DASH SUGGESTS THAT THE STEERING WHEEL IS NOT LOCKED, BUT IT IS LOCKED. VEHICLE IS PARKED IN MY DRIVEWAY

Steering
Filed Dec 3, 2016130,000 milesAZ

THE STEERING LOCK CEASED UP AND MY CAR WOULD NO LONGER START. I WENT INTO A STORE CAME OUT AND THE CAR WOULD NO LONGER DO ANYTHING! THE KEY BUTTON WOULD COME ON BUT NOTHING ELSE. WAS LIKE I WASNT EVEN TRYING TO START THE CAR. I HAD MY TWO CHILDREN WITH ME AND IT WAS IN THE EVENING. WINTER TEMPS ARE GETTING INTO THE FREEZING TEMPS. I AM THANKFUL THIS DID NOT HAPPEN ON MY WAY HOME, IF I HAD TO PULL OVER ON THE HIGHWAY FOR SOME REASON AND TURN OFF MY CAR TO GET SOMETHING FOR MY CHILDREN WE WOULD HAVE BEEN STUCK IN 30 F WEATHER. THIS HAPPENED WITH NO WARNING AT ALL!!! THIS CAN BE A VERY DANGEROUS LIABILITY!! THIS NEEDS TO BE RECALLED AND ALL REPLACED! RIGHT BEFORE CHRISTMAS AND WE NOW HAVE TO PAY A MINIMUM OF $600 JUST FOR THE PART.

Steering
Filed Dec 3, 2016DE

FOR THE 2ND TIME, THE ELECTRONIC STEERING COLUMN LOCK HAS MALFUNCTIONED IN MY 2009 NISSAN ALTIMA. THIS IS UTTERLY RIDICULOUS! THIS IS NOT NORMAL MAINTENANCE. SOMEONE NEEDS TO HOLD NISSAN OR THE MANUFACTURER OF THIS PART ACCOUNTABLE FOR THIS. I AM SO DISGUSTED WITH NISSAN!!

Steering
Filed Dec 2, 2016110,000 milesAZ

THE STEERING WHEEL LOCK HAS FAILED LEAVING THE CAR UNABLE TO BE STARTED. I WAS STRANDED AT MY WORK AND THE CAR NEEDED TO BE TOWED TO THE DEALERSHIP TO BE DIAGNOSED. THE DEALER IS AWARE OF THIS AS A COMMON PROBLEM YET ARE UNWILLING TO ISSUE A RECALL AND MY CAR IS OUT OF THE WARRANTY PERIOD. THIS PROBLEM IS A MAJOR SAFETY ISSUE BECAUSE PEOPLE ARE BEING STRANDED ON THE ROAD. IF YOU'RE LUCKY, THEN YOU ARE PARKED SAFELY IN A PARKING LOT BUT YOU MIGHT NOT BE SO LUCKY AND IT COULD FAIL WHILE YOU ARE DRIVING. *TR

Steering
Filed Dec 2, 2016113,000 milesFL

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE TRYING TO START THE VEHICLE, THE IGNITION SWITCH HAD NOT ENGAGED IN ORDER FOR THE KEY TO TURN INTO THE START POSITION. THE CONTACT STATED THAT THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC INFORMED THE CONTACT THAT THE STEERING LOCK MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Electrical System
Filed Dec 1, 2016115,000 milesAZ

ELECTRONIC STEERING CONTROL LOCK FAILED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD, APPARENTLY A COMMON PROBLEM WITH 09 NISSAN, CONTACTED NISSAN AND OPENED A CASE, THEY CALLED BACK AND REFUSED TO HELP, WITH ANYTHING. WHAT A JOKE NISSAN IS TURNING OUT TO BE. THERE ARE LITERALLY THOUSANDS OF POSTS ON THIS PROBLEM, AND NISSAN GIVES AN UNLIMITED MILEAGE REPLACEMENT THAT ENDED IN 2014, I OFFERED TO PAY FOR THE LABOR IF THEY WOULD REPLACE THE PART, OBVIOUSLY THEY HAVE NO INTEREST IN MY FUTURE BUSINESS. *TR

Electrical System
Filed Dec 1, 201696,000 milesNM

WAS DRIVING ALTIMA RUNNING GREAT GOT NE TIRES SERVICE DONE. WENT TO A FRIENDS HOUSE WHEN I CAME BACK TO START THE ALTIMA WOULDN'T START. I TRIED EVERYTHING CHANGING BATTERIES IN CAR, REMOTE BATTERIES CHANGED. I FINALLY CAME ACROSS THIS VIDEO AND EXPLAIN EVERYTHING THAT WAS HAPPENING AND SAID NISSAN IS AWARE OF THIS ISSUE BUT DOESN'T WANT TO PUT A RECALL ON IT. IT'S BELIEVE IT'S A MAJOR SAFETY PROBLEM WHAT WOULD HAVE HAPPEN DRIVING DOWN THE HIGHWAY IN THEIR VEHICLE AUTOMATICALLY STOP AND LOCKED THE STRAIN WILL BASIN ONLY ONE DIRECTION I WOULD CAUSE A MAJOR CAR PILE UP WITH MYSELF AND POSSIBLY MANY OTHERS BECAUSE IT IS FAULTY PART NISSAN HAS PUT IN. I HAVE WORK IN THE CAR BUSINESS FOR 10 YEARS AND I HAVE NEVER SEEN A MANUFACTURE DO WHAT THEY'RE DOING RIGHT NOW. THEY HAVE PUT ME AND MY FAMILY IN MAJOR JEOPARDY. *TR

Unknown or Other
Filed Nov 30, 2016PA

TAKATA RECALL THE STEERING WHEEL LOCK MECHANISM FAILED ON ME WITH MY EIGHT MONTH YEAR OLD BABY IN THE CAR ON A COLD FALL DAY I WAS STUCK FOR 2 HOURS WAITING FOR A TOW TRUCK COMPANY NISSAN IS AWARE OF THE PROBLEM BUT IT WOULD COST 1000. DOLLARS OUT OF POCKET IF IT FAILS AGAIN ANOTHER 1000 DOLLARS I MAKE 35000 A YEAR I CAN AFFORD THIS EVERY TIME

Steering
Filed Nov 30, 2016140,000 milesIL

THE STEERING LOCK MECHANISM FAILED WHILE STOPPED AND PARKED, RESULTING IN MY SIGNIFICANT OTHER BEING STRANDED TWICE IN A 3 DAY PERIOD. THE FIRST DAY A LIGHT TAPPING ON THE DEVICE ALLOWED THE CAR TO BE STARTED. BUT AFTER THE SECOND TIME, NOTHING COULD BE DONE TO GET THE CAR TO START. THIS HAS HAPPENED 5 TOTAL TIMES NOW OVER THE COURSE OF THE PAST 2 YEARS. WHAT IF THIS WERE TO HAPPEN IN BELOW 0 CONDITIONS WHERE HELP IS NOT CLOSE BY?

Electrical System
Filed Nov 30, 2016109,000 milesCA

ELECTRONIC STEERING COLUMN LOCK (ESCL) FAILED AND WAS STICKS AND STRANDED. I AM A FULL TIME STUDENT AS WELL AS WORKING FULL TIME. HAD TO GET MY 09 ALTIMA TOWED TO THE DEALSHIP AND LOST OUT ON WORK AND MADE MY DAILY LIFE A FINANCIAL HARDSHIP. IT IS GOING TO COST ME $1100 JUST FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH 2009 ALTIMA'S AND NEEDS TO BE RECALLED UNTIL NISSAN FIXES THE ISSUE. THIS IS VERY DANGEROUS SITUATION TO BE IN, IF I WAS CAMPING AND HAD NO CELL PHONE SERVICE MY LIFE COULD SERIOUSLY BE IN DANGER. PLEASE ISSUE A RECALL FOR THIS PART.

Unknown or Other
Filed Nov 30, 201685,000 milesCO

STEERING COLUMN LOCK SYSTEM I WAS STRANDED IN FREEZING TEMPERATURES WITH MY 3YEAR OLD WHEN THE STEERING LOCK SYSTEM FAILED AND MY CAR WOULD NOT START. I HAD STOPPED TO DROP OFF MY 6 YEAR OLD AT SCHOOL AND WHEN I RETURNED TO MY CAR IT WOULDN'T START. I HAD NO WARNING OR INDICATION THAT THERE WAS A PROBLEM. NOT WAS I AWARE OF THE FREQUENCY OF THIS HAPPENING TO OTHER NISSAN VEHICLES.

Electrical System
Filed Nov 29, 2016106,000 milesVA

MY CAR WOULD NOT START AND I WAS FORCED TO SIT IN MY CAR FOR HOURS AS THE STORES HAD CLOSED AND IT TOOK OVER A HOUR TO HAVE MY CAR TOWED. THIS LEFT ME IN A SITUATION IN WHICH I COULD HAVE BEEN HARMED AS A YOUNG WOMAN IN VULNERABLE SITUATION. NISSAN STATES THAT THIS IS A MANUFACTURER IRREGULARITY WHICH MEANS THIS IS SOMETHING THAT SHOULDN'T BE HAPPENING AND IS A MANUFACTURE ISSUE. AFTER GETTING IT DIAGNOSED BY A CERTIFIED NISSAN DEALER, I WAS TOLD IT WAS MY ESCL. NISSAN SHOULD HONOR THEIR WORD AND FIX THE ISSUE AT NO COST SINCE IT'S A MANUFACTURE MALFUNCTIONING ISSUE IN WHICH THE CUSTOMER HAS NO CONTROL OVER.

Electrical SystemCrash
Filed Nov 28, 2016CA

CAR WON'T START DO TO A DEFECTIVE ESCL ELECTRONIC STEERING COLUMN LOCK. THE CAR LEFT ME STRANDED AFTER WORK AT MIDNIGHT. THE CAR IS USELESS IT DOES NOT START. I WAS NEVER INFORMED BY THE DEALERSHIP OF ANY PROBLEMS WITH THE ESCL.

Steering
Filed Nov 28, 201672,640 milesOH

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE ELECTRONIC STEERING LOCK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOCK STEERING AND SCREW STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,640.

Steering
Filed Nov 28, 201643,000 milesNJ

IN THE EVENING OF NOV 26, 2016. IT WAS A FREEZING COLD NIGHT. MY CAR COULD NOT START WITH "KEY AND KEY SIGN" LIGHT ON. IT WAS ON BRIEFLY BEFORE. BUT IT WENT AWAY AFTER CHANGING BATTERY ON THE FOB. THIS TIME I TRIED ALL TRICKS FROM INTERNET AND IT DOES NOT WORK. FINALLY I TOOK THE ELECTRIC STEERING LOCK FROM THE STEERING ROD. DEPRESS THE PISTON. THE CAR CAN BE TURNED ON. FROM INTERNET, THERE ARE SO MANY 2009 ALTIMA OWNER HAS THE SAME ISSUE AND NISSAN ALSO KNEW IT BECAUSE IT EXTENDED THE WARRANTY TO MARCH 2016. IT COULD FAIL ANYTIME AND ANYWHERE. IT IS A BIG SAFETY ISSUE. I SUGGEST NISSAN TO MAKE THE WARRANTY LIFETIME AND REPLACE ALL DEFECTIVE STEERING LOCK.

Steering
Filed Nov 28, 201657,000 milesVA

THE VEHICLE STEERING LOCKED UP IN GROCERY STORE PARKING LOT, LEAVING ME STRANDED, IT HAD TO BE TOWED TO DEALERSHIP, THE DAY BEFORE THANKSGIVING LEAVING ME WITH NO TRANSPORTATION. THE SHUTTLE VAN HAD SHUT DOWN FOR THE DAY, BEING OUT OF WORK AND NOT HAVING THE FUNDS FOR A RENTAL CAR, I DID GET A LOANER CAR. THEY CALLED ON FRIDAY AND STATED THEY DID HAVE THE PART NEEDED FOR THE REPAIR AND HOPEFULLY WOULD HAVE CAR READY BY MONDAY AFTERNOON TO THE TUNE OF $1021.00. I REVIEWED INFORMATION ON THIS PROBLEM SEEING THE MILEAGE OF VEHICLES STARTING AT 88,000 TO 156,000 MILES, MY VEHICLE HAS 57,000 MILES. NEEDLESS TO SAY I AM VERY UNHAPPY THAT THIS HAS NOT BEEN MADE A RECALL BY NISSAN AS IT CERTAINLY SHOULD. THE CAR WAS PARKED. *TR

Electrical System
Filed Nov 28, 201694,420 milesMN

LUCKILY THE CAR WAS PARKED AND WOULDN'T START FOR THIS INCIDENT. AFTER HAVING IT TOWED THEY NEEDED TO REPLACE THE STEERING LOCK MECHANISM. WE'RE GLAD IT WASN'T BEING DRIVEN ON THE HIGHWAY AT THE TIME IT FAILED AND POSSIBLY LOCKED UP THE STEERING COLUMN. THAT COULD HAVE BEEN DEADLY. THE REPLACEMENT COST OF THIS PART IS OUTRAGEOUS AND SHOULD HAVE BEEN COVERED OR REPLACED BY NISSAN. THEY'VE HAD A HISTORY OF ISSUES WITH THIS AND SHOULD REFUND US THE $1000 IT COST JUST FOR THE REPAIR BILL. IT'S RIDICULOUS THAT PEOPLE KEEP GETTING TAKEN FOR SOMETHING LIKE THIS. SOMETHING NEEDS TO BE DONE TO REMEDY THIS SITUATION. *TR

Steering
Filed Nov 25, 2016151 milesIN

MY CAR WILL NOT START AND HAD TO BE TOWED TO A GARAGE. I REPLACED THE BATTERY IN THE CAR AND REPLACED THE BATTERY ON THE KEY FOB. I HAVE SEEN SEVERAL COMPLAINTS ON THIS AND IT SEEMS TO BE THE STEERING CONTROL UNIT IN WHICH IS PRETTY PRICEY....I JUST REPLACED THE CVT TRANSMISSION IN WHICH COST ME $2200.00 THIS WAS ALSO RECALL BUT I WAS OVER MY MILES TO HAVE THIS HONORED BY NISSAN.

Steering
Filed Nov 24, 2016CA

MY NISSAN ALTIMA. 2009. BEEN HAVING PROBLEMS WITH THE STEERING WHEEL LOCK COIL THE CAR DID NOT WANT TO START SO A PERSON WALKING BY TOLD ME THAT HE HAD THE SAME PROBLEM WITH THE STEERING WHEEL LOCK COIL. SO I LOOKED IT UP AND IT WAS RECALLED WHEN I CALLED NISSAN THEY TOLD ME YESTERDAY WAS THE LAST DAY. AND THE PART IS $800 I THINK THAT IS TO MUCH FOR A LITTLE PART THAT LOCKS AND STARTS THE CAR.

Steering
Filed Nov 23, 201679,000 milesNY

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL LOCK MALFUNCTIONED. THE KEY ICON ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Steering
Filed Nov 23, 201679,000 milesNY

TWO DAYS BEFORE MY CAR TURNED OFF AND WON'T TURN ON AGAIN THIS KEY SYMBOL AND THE WORD "KEY" SHOWED UP ON MY DASHBOARD. TWO DAYS LATER, WE WENT TO SUNDAY DINNER PARKED, I FORGOT TO ROLL THE WINDOWS UP. I GO TO TURN THE CAR ON AGAIN AND IT WONT START. I HAD TO HAVE IT TOWED ALMOST 30 MILES AND NOW THEY WANT ME TO PAY THEM 1040 TO FIX THE PROBLEM. I PURCHASED MY CAR 4 MONTHS AGO, WITH NO MENTION FROM ANYONE THAT THERE WAS A POSSIBILITY OF THIS BECOMING AN ISSUE. WHICH I THINK IS FUNNY THAT THEY ARE EVEN SELLING PEOPLE THESE CARS WITH THE EXTENT OF PEOPLE HAVING THIS PROBLEM AND WITH NO WORD TO THE FAX THAT THE EXTENDED WARRANTY IS UP. THIS IS RIDICULOUS THAT 4 MONTHS INTO OWNING THIS CAR I HAVE TO PUT ALMOST 1500 WITH TOW, PARTS, AND LABOR INTO IT ALREADY. I WOULD HAVE NEVER BOUGHT THIS YEAR OR MODEL IF I KNEW THIS WAS A STANDARD ISSUE.

Steering
Filed Nov 22, 2016CA

MY HAVE PROBLEM WITH THE ELECTRONIC STEERING LOCK COLUMN AND RIGH NOW NO MOVE AND WHAT CAN YOU TO HELP ME? MY IS IN MY HOUSE RIGHT NOW BUT MO START.

Steering
Filed Nov 22, 201676,287 milesAL

DROVE MY 2009 ALTIMA TO LOCAL NISSAN DEALERSHIP FOR AN EVAP CANISTER SES LIGHT ISSUE. GOT OUT OF THE CAR TO GET EARLY BIRD PAPERWORK AND CAR WOULD NOT RESTART WHEN I RETURNED TO IT. THE SERVICE ADVISOR ADVISED THAT THE STEERING LOCK MECHANISM WOULD HAVE TO BE REPLACED. MY RECEIPT FOR THE STEERING LOCK MECHANISM ALONE SHOWS A CHARGE OF $1110.78. FILED A COMPLAINT WITH NISSAN USA THAT SAME DAY AND WAS GIVEN A CASE NUMBER (24724130). I WAS TOLD IT WOULD HAVE TO BE HANDLED BY THE REGIONAL OFFICE AND TO EXPECT A CALL NLT 11/22/16 BY COB. RECEIVED A CALL FROM SHONECIA AT 12:32PM ON 11/22. THE CALL WAS BASICALLY TO INFORM ME THAT BECAUSE THEY HAD ORIGINALLY EXTENDED THE WARRANTY ON THE ISSUE AND IT HAD ENDED THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. WHEN I PROTESTED THAT THIS IS A SAFETY ISSUE, SHE JUST REPEATED THE PREVIOUS COMMENTS ALONG WITH THE FACT THAT THEY ONLY ACKNOWLEDGE MAINTENANCE RECEIPTS FROM "CERTIFIED NISSAN-TRAINED SERVICE DEPARTMENTS" WHEN CONSIDERING HOW TO HANDLE REPAIR REIMBURSEMENTS. MY UNDERSTANDING IS THAT EVEN THOUGH THEY KNOW THIS IS A DEFECT IN THE CAR, THEY HAVE NO INTENTION OF DOING MORE THAT THE PREVIOUSLY MENTION WARRANTY EXTENSION. I STRESSED THAT THIS REALLY IS A SAFETY ISSUE BECAUSE THERE WAS ABSOLUTELY NO WARNING--NOT A LIGHT, NOT A WHISPER, NOT A SHOUT-OUT--ABSOLUTELY NOTHING! I TOLD HER MY ONLY SILVER-LINING TO YESTERDAY WAS THAT IT HAPPENED AT THE DEALERSHIP AND NOT OUT IN THE MIDDLE OF NOWHERE. PRETTY SURE SHE DIDN'T CARE AND NEITHER DOES NISSA

Electrical System
Filed Nov 22, 2016119,000 milesNC

I WAS DRIVING ON HIGHWAY WHEN "INTELLIGENT KEY" WARNING LIGHT FLASHED ON DASHBOARD. I CONTINUED TO MY WORK PLACE. WHEN I ATTEMPTED TO LEAVE MY PLACE OF EMPLOYMENT, THE STEERING WHEEL LOCKED, IGNITION SELF START WOULD NOT WORK AND I HAD TO CONTACT AAA TO BRING CAR TO DEALER. I WAS TOLD THAT WHEN THIS WARNING LIGHT IS ON, THE CAR MAY LOCK UP AT ANYTIME. I WAS TOLD THAT I OUGHT BE DRIVING SINCE THE STEERING WHEEL WOULD LOCK UP IN THE MIDDLE OF TRAFFIC. ONE OF THE REPRESENTATIVES AT THE DEALER INDICATED THAT MANY PEOPLE WITH THIS CAR HAD SIMILAR PROBLEMS, IN FACT THAT DAY THERE WERE THREE 2009 ALTIMAS IN THE SAME AREA GOING TO THE SAME DEALER WITH THE "SMART KEY" LOCKING THE CAR. NISSAN IS GOING TO REIMBURSE $800.00+ DOLLARS BECAUSE I BELIEVE THEY KNOW THIS IS A PROBLEM, YET THEY HAVE NOT ANNOUNCED AN OFFICIAL RECALL. THIS IS VERY CONCERNING FOR ALL OF THOSE PEOPLE DRIVING THIS VEHICLE WITH THE RISK OF HAVING THE CAR LOCK WHILE IN MOTION.

Steering
Filed Nov 22, 2016138,355 milesKY

WENT TO WORK. ONCE ENTERING BACK INTO THE VEHICLE IT WOULDN'T START SHOWED KEY ICON ON THE STEERING WHEEL. I RESEARCHED ONLINE AND IT IS THE ELECTRONIC STEERING COLUMN LOCK FAILURE. I CALLED NISSAN AND WAS NOTIFIED THAT THE RECALL ENDED IN 2015. I WAS NOT NOTIFIED. ONCE I SPOKE TO GENE AT NISSAN COMPANY SAID THE DEALER NEVER NOTIFIED THEM I WAS A NISSAN OWNER. HAD TO HAVE THE CAR TOWED TO A MECHANICE

Steering
Filed Nov 21, 2016TN

STEERING WHEEL LOCK RECALL. THE STEERING WHEEL WAS ABLE TO BE TURNED ALL THE WAY AROUND AND WOULD NOT LOCK CAUSING THE CAR TO BE UN-DRIVEABLE. ONCE THE CAR WAS POWERED OFF AND TO A STOP THE CAR WOULD NOT START BACK UP AGAIN.

Air Bags
Filed Nov 21, 201666,000 milesFL

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONSISTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR FAILED ON THE PASSENGER SIDE OF THE VEHICLE. THE SEAT BOTTOM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Electrical System
Filed Nov 19, 201656,000 milesPA

MY DAUGHTER WAS STRANDED IN A NOT SO GREAT AREA WHEN HER CAR WOULD NOT START DUE TO A WELL KNOWN ISSUE WITH NISSAN ALTIMA'S ELECTRONIC STEERING COLUMN LOCK (ESCL). NISSAN DID NOT ISSUE A RECALL ON THIS DANGEROUS ISSUE, BUT INSTEAD OFFERED AN EXTENDED WARRANTY IF THE PART FAILED, WITHOUT NOTIFYING CONSUMERS. THIS IS SHAMEFUL ON NISSAN'S PART TO ALLOW PEOPLE TO BE STRANDED IN POSSIBLY DANGEROUS SITUATIONS. THE REPAIR WILL NOW COST HER BETWEEN $1000 AND $1200

Air Bags
Filed Nov 17, 201680,000 milesNJ

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A MASS SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Steering
Filed Nov 17, 2016FL

MY CAR WOULD NOT START DUE TO THE ELECTRICAL STEERING COLUMN LOCK FAILURE . THIS IS ALSO KNOWN BY NISSAN AND THEY STILL HAVE NOT RECALLED THIS ISSUE. WHICH IS VERY UNFORTUNATE TO THE NISSAN OWNERS AND IT IS EXPENSIVE TO FIX.

Electrical System
Filed Nov 16, 201685,000 milesAL

VEHICLE WOULD NOT CRANK AFTER STEERING MECHANISM MALFUNCTION.

Steering
Filed Nov 16, 2016120,000 milesGA

STEERING WHEEL LOCK WOULD NOT RELEASE TO START. THIS OCCURRED VERY FAR FROM HOME AND WITHOUT WARNING. NASSAN IS AWARE OF THIS AND DOES NOT ACT IN FAVOR OF OWNERS TO REMEDY THE PROBLEM THUS ALLOWING FOR COSTLY EXPENSE AND REPAIRS.

Steering
Filed Nov 15, 201680,000 milesFL

I WENT TO THE MALL TO DROP OFF A PAINTING AND MY CAR WOULDN'T START WHEN I LEFT AND WAS GIVING ME THE KEY INDICATOR SO AFTER A 20 SECOND SEARCH ON GOOGLE I FOUND THAT A LOT OF NISSAN OWNERS HAD THE SAME PROBLEM AS ME, WHICH WAS THE STEERING WHEEL COLUMN NOT RECEDING TO WHERE IT SHOULD BE IN ORDER TO LOCK THE WHEEL. I THINK ITS ABSURD THE PIECE IS 600 AT THE DEALERSHIP AND 400 ONLINE. THEN THE KEY NEEDS TO BE REPROGRAMMED, IF I WOULD HAVE KNOWN ABOUT SUCH A TEDIOUS PROBLEM THAT NISSAN WAS NOT ACCEPTING RESPONSIBILITY FOR, I WOULD HAVE JUST GOTTEN ANOTHER KIND OF CAR.

Electrical System
Filed Nov 15, 2016CA

STEERING LOCK CONTROLER IS BROKEN AND ITS A COMMON PROBLEM ON ALL ALTIMA AND NISSAN DOESN'T TAKE RISPONSIBILITY

Steering
Filed Nov 15, 2016CA

THE STEERING WHEEL LOCK PREVENTS YOUR PUSH TO START TO OPERATE AND THIS WAS AN EXTENDED WARRANTY FOR LIFETIME BUT NISSAN SINCE HAS ACTUALLY MADE IT ONLY AVAILABLE TILL JANUARY 2016 WHICH IS DEF STILL COMING UP AS AN ONGOING ISSUE TODAY

Steering
Filed Nov 15, 201643,000 milesNJ

THE KEY LIGHT STAYS ON. THE CAR KEEPS GIVE ME LOW BATTERY WARNING EVEN I JUST CHANGES THE BATTERY IN KEY FOB. NOW THE "🔑 /KEY" LIGHTS ON. THE CAR COULD NOT START.

Engine
Filed Nov 15, 201676,000 milesGA

MY CAR WOULD NOT START. APPARENTLY THERE WAS A RECALL ON THIS PROBLEM - ONLY IF THE CAR WAS AFFECTED - AND IT HAPPENED TO MY CAR AFTER THE WARRANTY ON THE RECALL EXPIRED. I AM THE 2ND OWNER AND WAS NEVER NOTIFIED OF THE RECALL DESPITE THE FACT I PURCHASED THE CAR FROM A DEALER. THE NISSAN CUSTOMER SERVICE REFUSED TO EVEN PAY FOR THE PART - WHICH I COULD NOT PURCHASE OR GET REPAIRED ELSEWHERE. IT WAS VERY EXPENSIVE. I HAVE OWNED MANY OTHER CARS AND HAVE HAD CAR MANUFACTURERS STAND BY THEIR PRODUCTS AND RIGHT WAS WAS WRONG. NOT IN THIS CASE. NISSAN SHOULD HAVE AT LEAST PAID FOR THE PART AS THERE WAS NO OTHER PLACE TO MAKE THE REPAIR. I SPOKE TO SEVERAL PEOPLE AND WENT AS FAR UP THE LADDER AS POSSIBLE AND WAS FINALLY TOLD THEY WOULD NOT ASSIST WITH THE COST IN ANY WAY. THIS IS NOT AN ACCEPTABLE WAY TO RUN A BUSINESS AND STAND BY A PRODUCT. I HAD A 12 YEAR OLD CAR FROM LEXUS REPLACE A CRACKED DASHBOARD FOR FREE! THE CAR IS USED BY MY SON, A COLLEGE STUDENT, WHO NEEDS IT FOR TRANSPORTATION AND SAFETY WHILE AWAY AT SCHOOL. I WAS VERY UPSET AT THE WAY I WAS TREATED AND HOW MY COMPLAINTS WERE NOT ADDRESSED IN ANY WAY.

Electrical System
Filed Nov 14, 2016NY

CAR STALLED TWICE BOTH PARKED IN A PARKING LOT. BATTERY WORKS AND KEY FOB WORKS WITH DOORS. BUT ENGINE WONT START WITH PUSH BUTTON START. ELECTRONIC STEERING COLUMN LOCK DEFECT.

Electrical System
Filed Nov 11, 2016160,000 milesIL

THE ELECTRONIC STEERING LOCK HAS MALFUNCTIONED. THE CAR WOULD NOT START, LEAVING MYSELF AND TWO CHILDREN STRANDED.

Steering
Filed Nov 11, 2016100,000 milesTX

STEERING LOCK ASSEMBLY MALFUNCTIONED CAR WILL NOT START. NISSAN HAS KNOWLEDGE THE PROBLEM BUT WON'T REPAIR HONOR REPAIRING A DEFECTIVE PART.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Altima → · Every Altima year → · How the figures are calculated →