WHILE DRIVING APPROXIMATELY 60MPH ON HIGHWAY ENGINE STALLED, ALMOST CAUSING CONSUMER TO HAVE A COLLISION.*AK
2002 Nissan Altima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
EXACT DATE OF INITIAL INCIDENT NOT KNOWN. MY CENTER CONSOLE WAS IN USE WHILE HIGHWAY DRIVING BEHIND A COMMERCIAL VEHICLE IN THE FAR RIGHT HAND LANE. DEBRIS FELL ONTO THE ROAD AND IN AN EFFORT TO AVOID IT, I SWERVED TO THE LEFT. THIS ACTION PLACED MORE OF MY WEIGHT ON THE CONSULE AND IT COLLAPSED. WHEN IT DID SO, I FELL TO THE RIGHT AWAY FROM THE STEERING WHEEL AND PLACED ADDITIONAL PRESSURE ON THE GAS PEDEL NEARLY SENDING MYSELF INTO THE MEDIAN AND POSSIBLY FLIPPING OVER. I DID MANAGE TO COMPENSATE AND AVOIDED AN ACCIDENT BUT WAS VERY SHACKENED AND HAD TO PULLOVER TO COMPOSE MYSELF. SINCE THEN THE CONSULE HAS BEEN REPLACED 3 TIMES. THE PARTS DEPARTMENT HAS ACKNOWLEDGED THAT THIS SHOULD BE LOOKED AT BY NISSAN AND THE SERVICE DEPARTMENT ADVISED ME I USE THE CENTER CONSOLE INCORRECTLY AND NO PRESURE OR WEIGHT WAS MENT TO BE PLACED ON THIS COMPONENT. IN MY 30 YEARS DRIVING I HAVE DRIVEN MANY CARS WITH CONSOLS AND HAVE NEVER ENCOUNTERED THIS PROBLEM. I AM OF AVERAGE HEIGHT AND WEIGHT AND DO NOT BELIEVE THAT I HAVE CAUSED THIS PROBLEM AND THAT A CONSOLE SHOULD STAND UP TO AVERAGE USE.
MY 2002 NISSAN ALTIMA 2.5S HAS HAD THREE SETS OF TIRES REPLACED (FOUR TOTAL SETS INCLUDING ORIGINAL TIRES) AND THREE 4-WHEEL ALIGNMENTS IN LESS THAN 6000 MILES. MANUFACTURER HAS NOT DETERMINED ROOT CAUSE OF PROBLEM. SYMPTOMS ARE EXCESSIVE TIRE VIBRATION AND INTERIOIR NOISE FROM REAR AXLE AND VIBRATION IN STEERING WHEEL AND GAS PEDAL AT HIGHWAY SPEEDS. MANUFACTURER HAS NOT IMPLEMENTED ANY TSBS TO DETERMINE ROOT CAUSE. TIRE ROTATION AND RE-BALANCING EXACERBATES THE PROBLEM.
WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALER NOTIFIED. TS...*AK
AT TWO DIFFERENT NISSAN DEALERSHIPS, EL PASO AND LAS CRUCES, THE OIL LEVEL ON THE DIPSTICK OF MY 2002 ALTIMA REGISTERED APPROXIMATELY ONE QUART LOW. THIS LEADS ME TO BELIEVE THAT THE INFORMATION IN THE MANUALS AS TO THE AMOUNT OF OIL NEEDED MAY BE INCORRECT.
THE FIRST INCIDENT WAS ON DECEMBER 3, 2002 WHEN MY CAR ENGINE CEASED TO FUNCTION ON THE INTERSTATE AT 70MPH. THERE WAS NO WARNING AND THE ENGINE LIGHT DID NOT COME ON. VEHICLE WAS TOWED TO THE DEALERSHIP AND THE COMPUTER WAS REPLACED. ON JANUARY 15, 2003, AGAIN ON THE INTERSTATE, THE VEHICLE EXPERIENCED THE SAME PROBLEM. IT CEASED FUNCTION AND THE ENGINE LIGHT DIDN'T COME ON. THE VEHICLE WAS AGAIN TOWED AND THIS TIME THE PROBLEM HAS BEEN DIAGNOSED AS A MALFUNCTION WITH FUEL PUMP. THE FUEL PUMP AND GAS TANK ARE SCHEDULED TO BE REPLACED AND PIECES OF METAL WERE FOUND IN THE GAS TANK.
WENT OUT IN THE MORNING AND THE CAR WOULD NOT START. TRIED ALL DAY TO GET IT TO START AND FINALLY HAD IT TOWED TO THE DEALER. THE NEXT DAY THE CAR STARTED WITHOUT PROBLEM AND THE DEALER SAYS THEY COULD DO NOTHING AS LONG AS THE CAR STARTED. WE WERE TOLD IT COULD BE THE AIR TEMP., WHICH WAS ABOUT 40 DEGREES THE MORNING THAT THE CAR WOULDN'T START. IF WE WOULD HAVE DREAMED OF HAVING PROBLEMS WITH THIS CAR WE WOULD HAVE NEVER BOUGHT IT!!
THIS EVENING I WENT OUT TO START THE CAR. THE TEMP. WAS ABOUT 32 DEGREES. THE CAR WOULD NOT START. SINCE THIS HAS HAPPENED BEFORE, I DID WHAT THE SERVICE DEPT. AT THE DEALER SUGGESTED AND PUSHED THE GAS TO THE FLOOR AND TRIED AGAIN WITH NO LUCK. I WAS TOLD BEFORE THAT THIS COULD BE A PROBLEM WITH THE AIR BEING COLD. WHY WOULD THEY SELL A CAR WHERE IT SNOWS IF IT WON'T START. MY WIFE IS EXPECTING A BABY IN 8 WEEKS AND WE NEED A RELIABLE CAR. THE DEALER DOES NOT SEEM ANXIOUS TO HELP SOLVE THE PROBLEM. TODAY IS JAN. 6, 2003 AND I CANNOT REGISTER BELOW AS 2003 BECAUSE IT IS NOT OFFERED ON THE DROP DOWN BOX. THEREFORE I AM REGISTERING AS 2002.
SPEEDOMETER READS APPROX 10% HIGHER THAN ACTUAL SPEED. VERY DISTRACTING IN THAT ONE IS CONSTANTLY DOING MENTAL CALCULATION. DEALER INITIALLY SAID THEY COULD NOT TEST AND I SHOULD TIME IT AGAINST MILEAGE MARKERS - DID SO. LATER DEALER ID SOME SORT OF ELECTRONIC TEST AND SAID IT WAS OFF SOMEWHAT BUT NOT 10%. SAID REGULATIONS ALLOWED 10% ERROR SO IT WAS WITHIN SPECS. TS
CONSUMER STATES THAT INTERMITTENLY WHEN FILLING THE FUEL TANK THE "CHECK ENGINE" LIGHT WILL ILLUMINATE. CHECKED BY THE DEALER WHO ADVISED THAT CAR IS READING A "VAPOR LEAK" CODE. DEALER HAS REPLACED GAS CAP TWICE, BUT PROBLEM IS STILL OCCURING. TS
CAR SHIFTED IN PARK AND KEYS REMOVED. CAR FAILED TO START UNTIL REINSERTED TRANSMISSION INTO PARK. DT
CONSUMER STATES THAT WHEN ACCELERATING VEHICLE WILL LOSE ENGINE POWER VERY BREIFLY. DEALER AND MAUFACTURER CONTACTED. *MR
ON 06-09-02 AND 09-23-02 ENGINE WOULD TURN OVER BUT WOULD NOT START. MR
CONSUMER STATES WHILE DRIVING THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, VEHICLE WAS PULL OUT OF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM
WHILE DRIVING AT 68MPH AND WITH NO WARNING ENGINE CAUGHT ON FIRE. CONSUMER WAS FORCED TO PULL OVER. THEN,VEHICLE WENT UP IN FLAMES. DEALER NOTIFIED.*AK
WHILE TRAVELING 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING ENGINE CHECK LIGHT APPEARED ON DASHBOARD, INDICATING THAT VEHICLE CAUGHT ON FIRE. THE DEALERSHIP WAS AWARE OF THE PROBLEM. *AK THERE WAS A SUDDEN LOSS OF POWER, THERE WAS ALSO A CLICKING SOUND AS IF IT WERE COMING FROM THE FUEL INJECTION SYSTEM, THE OIL LIGHT, AND THE LIGHT HAD ILLUMINATED. *CC
NO COLLISION-NO WARNING LIGHTS UNTIL ENGINE EXPLODED AND BURST INTO FLAMES-AUTO UNDFRWENT 7500 MILE SERVICE AT TOURELLE'S 12 DAYS PRIOR.*AK
WE WENT TO START UP THE VEHICLE, AND IT DID START UP, BUT WHEN WE TRIED TO ACCELERATE WE WENT NOWHERE, AND COULD NOT GET ANY RPM'S. WE COASTED TO THE NEAREST DEALERSHIP, WITH A VEHICLE THAT WOULD NOT GET UP OVER 5 MPH, FOR ABOUT 3 MILES. WE WE GOT THE CAR TO THE DEALERSHIP, THEY INFORMED US THAT THE THROTTLE SWITCH HAD GONE, AND THE PART THAT WAS NEEDED WAS ON NATIONAL BACK ORDER, AND WE COULD BE WAITING 3 DAYS, 3 WEEKS, OR 3 MONTHS UNTIL OUR VEHICLE IS REPAIRED.*AK
DRIVER SIDE REAR TIRE BLEWOUT AT 70MPH ON I-85 IN ATLANTA , GA ON JULY 26, 2002, AT APPROX 4:30PM. NO ACCIDENT OR INJURY, AS I WAS ABLE TO KEEP CONTROL OF THE CAR. A CONTINENTAL TIRE DEALER EXAMINED THE TIRE AND SAID THERE WAS NO SIGN OF A PUNCTURE OR DAMAGE FROM ROAD HAZARD. THE DEALER COULD NOT DETERMINE WHY THE TIRE FAILED. THE FAILUR WAS A SEPERATION OF THE TREAD FROM THE SIDE WALLS. THE DEALER CONTACTED CONTINENTAL AND THEY AGREED TO REPLACE THE TIRE AT NO CHARGE.*AK
WHILE DRIVING VEHICLE SHUT OFF WITH OUT ANY NOTICE. THIS WAS THE THIRD TIME THAT THIS PROBLEM HAS OCCURRED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING ABOUT IT. *AK
AFTER PUTTING VEHICLE IN DRIVE AND APPLYING GAS VEHICLE DOESN'T GO ANYWHERE, IT DOESN'T EVEN REV UP.CONTACTED DEALER. CANNOT FIND CAUSE OF PROBLEM.*AK
CONCERN IS THE ABILITY TO HEAR THE GAS GUSHING IN THE GAS TANK--FEAR EXPLOSION IF HIT FROM THE SIDE OR REAR--TOLD THERE WAS NO PROTECTION PLACED BETWEEN THE GAS TANK AND CAR SIDES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
REAR SHOCKS WENT BAD, EVERYTIME CONSUMER WOULD GO OVER A BUMP THERE USED TO BE A NOISE THAT CAME FROM THE SHOCKS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
THE FIRST FAILURE WAS ON 2/28/02. THE CAR STOPPED ON MY HUSBAND ON THE INTERSTATE & WAS TOWED BACK TO THE DEALER. THE CRANK SENSOR WAS DEFECTIVE & WAS REPLACED. EXACTLY ONE WEEEK LATER ON 3/7/02, THE CAR WAS TAKEN BACK TO THE DEALER WHERE A DEFECTIVE COIL TO THE CRANK SENSOR WAS FOUND DEFECTIVE & REPLACED. ON 5/10/02, THE CAR STOPPED ON ME IN THE MIDDLE OF THE STREET & AFTER BEING TOWED BACK TO THE DEALER, THE CRACK SENSOR WAS FOUND TO BE DEFECTIVE AGAIN! IT WAS REPLACED & I WROTE TO NISSAN ABOUT OUR CONCERNS. ON 6/4/02 THE CAR AGAINSTOPPED ON MY HUSBAND ON THE INTERSTATE. AGAIN A LETTER WAS SENT TO NISSAN (AS WELL AS SEVERAL NISSAN VPS) AND AS OF TODAY (THREE WEEKS LATER) WE DO NOT HAVE OUR VEHICLE, NOR DO WE WANT THAT ONE BACK! THE DEALER HAS LOANED US A VEHICLE, BUT WE ARE CURRENTLY PAYING FOR A CAR THAT NISSAN OBVIOUSLY CANNOT FIX OR DO NOT KNOW HOW TO REPAIR! THEY SAY THAT THEY ARE WAITING ON A PART, BUT MY HUSBAND & I DO NOT TRUST A VEHICLE THAT WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT WARNING! I AM TRYING ALL AVENUES TO GET HELP WITH THIS SITUATION. OBVIOUSLY, WE PURCHASED A LEMON (& HAVE MET TN'S LEMON LAW), BUT THIS IS A SERIOUS SAFETY ISSUE FOR ME & MY FAMILY! ARE OTHER BRAND-NEW ALTIMAS HAVING SIMILAR DEFECTS? ALSO, WHY IS NISSAN REFUSING TO REPLACE OUR BRAND-NEW NO-DEFECTIVE VEHICLE? PLEASE FEEL FREE TO CONTACT ME AT ANY TIME.*AK
THE INSTRUMENT PANEL IS NOT VISIBLE ENOUGH FOR CONSUMER TO QUICKLY AND SAFELY CHECK THE GAUGES WHILE OPERATING VEHICLE IN DAYLIGHT. A GLANCE AT THE INSTRUMENT PANEL SHOULD BE ALL THAT IS NEEDED TO CHECK THE GAUGES. THIS IS NOT THE CASE. CONSUMER FEELS THIS IS A SAFETY HAZARD THAT COULD RESULT IN DANGER IF ONE HAS TO STARE LONGER THAN A BRIEF MOMMENT IN CHECKING THE GAUGE TEMPERATURES. *JG
WHILE DRIVING VEHICLE WILL BLOWOUT HEAT EVEN THOUGH IT IS NOT ON CAUSING VEHICLE TO STAY HOT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
BATTERY BLEW UP WHILE THE CONSUMER WAS DRIVING, CAUSING SOME DAMAGE TO THE HOOD AND ENGINE. THERE WAS 600 DOLLARS IN ENGINE DAMAGE. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK JLG
DRIVER'S SEAT BELT WILL NOT RETRACT. PROBLEM HAS EXISTED SINCE VEHICLE WAS PURCHASED IN SEPTEMBER. SEAT BELT GIVES NO SUPPORT WHEN WORN. WHEN SUDDEN BRAKING TENSION ON BELTS FAILS. DEALER WAS CONTACTED. *AK *NLM
I AM CONCERNED ABOUT THE SAFETY OF ME AND MY FAMILY. IT IS AN UNEASY FEELING TO HEAR THE GAS TANK SLUSHING AROUND, ESPECIALLY WHEN THE TANK IS FULL. WHEN I FIRST REPORTED TO CARMAX, ONE OF THE TECHNICIANS DROVE WITH ME AND HE THOUGHT IT WAS A DEFECT ALSO. CARMAX REPLACED THE GAS TANK, AND YOU CAN STILL HEAR THE GAS. I WAS TOLD THAT THEY TEST DROVE BOTH THE V6 AND V4 ENGINE CARS AND THEY BOTH DID THE SAME THING. YOUR PROMPT RESPONSE WOULD BE GREATLY APPRECIATED. SINCERELY [XXX]. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****762556
IN A SIDE COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT, CAUSING MINOR INJURIES.*AK.*JG
SINCE DECEMBER OF 2001 EVERY MONTH VEHICLE NEEDD AN OIL CHANGE. VEHICLE WAS BURNING TOO MUCH OIL. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ENGINE NEEDED REPLACEMENT, BUT COULDN'T SAY WHAT THE CAUSE WAS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THERE'S A PLASTIC PIECE ON DASHBOARD THAT IS TOO BRIGHT, AND IT IS HARD TO SEE WHILE DRIVING.*AK
ONGOING PROBLEM WITH TAIL LIGHT BEING INOPERATIVE, REPAIRS BY THE DEALER ON FOUR OCCASIONS, BUT PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ANOTHER VEHICLE RAN A STOP SIGN AND CONSUMER'S VEHICLE HIT THAT VEHICLE ON THE DRIVER'S SIDE REAR AT ABOUT 15 MPH. UPON IMPACT, NONE OF CONSUMER'S VEHICLE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATES THAT SNOW BUILDS UP IN THE SMALL WHEEL WELLS AND MAKES STEERING DIFFICULT, ESPECIALLY WHEN IT TURNS COLD, IT IS IMPOSSIBLE TO STEER. THERE IS ALSO EXTREME WEAR ON THE TIRES DUE TO THE ICE BUILD UP, THIS CAUSES THE VEHICLE TO SHIMMY IN THE FRONT END. *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
REFLECTIONS OF DASHBOARD INTO WINDSHIELD ON VEHICLES WITH FROST INTERIOR COLOR ARE HAZARDOUS AND EXCESSIVELY OBSCURE DRIVERS VISION AT ALL TIMES, PEDESTRIANS AND OTHER VEHICLES ARE SOMETIMES IMPOSSIBLE TO SEE. NLM
ODOMETER WAS 4 SECONDS FASTER CAUSING CONSUMER TO DRIVE FASTER THEN INTENDED. DEALER AND MANUFACTURERHAVE BEEN INFORMED, AND DIDN'T SEE IT BEING A PROBLEM. PLEASE ADD MORE INFORMATION.*AK
SHIFTING FROM 5TH GEAR TO 4TH GEAR AND CLUTCH PEDAL STAY IN THE FLOOR. CLUTCH, PRESSURE PLATE, THROW OUT BEARING AND FLYWHEEL FAILED.*AK
WITH THE FROST INTERIOR COLOR THE DASH REFLECTS ON THE WINDSHIELD IN BRIGHT SUNLIGHT CONDITIONS PARTIALLY OBSCURING VISION FORWARD. IT IS COMPARABLE TO A LIGHT FOG, AND THE EFFECT IS GREAT WHEN LOOKING INTO A SHADED AREA (GARAGE, UNDERPASS, TUNNEL). I USE. *AK
CONSUMER CONTACTED DEALERSHIP FOR SUDDEN ACCELERATION. DEALER HAS BEEN UNABLE TO LOCATE SOURCE OF PROBLEM, PLEASE PROVIDE FURTHER DETAILS.*AK
WHILE DRIVING 40-45 MPH, NOTICED SMOKE COMING FROM UNDER THE HOOD. CONSUMER PULLED OVER AND FIRE DEPARTMENT PUT OUT THE FIRE. VEHICLE WAS TOTALLED. FIRE DEPARTMENT THOUGHT FIRE WAS CAUSED BY FUEL INJECTION SYSTEM. HOWEVER, CAUSE OF FIRE HAS NOT BEEN OFFICIALLY DETERMINED YET. NO INJURIES. *AK *JB
DRIVER'S SIDE SEAT BELT WILL NOT LATCH ALL OF THE TIME. SOME TIMES IT DOES. SOMETIMES IT DOES NOT. CLICKING THE RELEASE BUTTON SEVERAL TIMES SEEMS TO SOLVE THE PROBLEM. THE PROBLEM WOULD NOT MANIFEST ITSELF WHEN I TOOK IT TO THE DEALER TO HAVE THEM LOOK AT IT.*AK
WHEN PUTTING THE KEY INSIDE OF IGNITION SWITCH TO START VEHICLE IT STARTS INTERMITTENTLY, AND THEN SHUTOFF WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
AIRBAG WARNING LIGHT GOES OFF - DEALER ORDERS NEW AIRBAG MODULE AND COMBINATION MUST BE REPLACED. HAS HAPPENED AT 600 MILE AND AGAIN AT 3700 MILES , STILL NOT REPAIRED- PARTS ARE ON NATION WIDE BACK ORDER - MAJOR SAFETY FACTOR: IGNITION NOISE AND STATIC IN RADIO FROM COILS. *AK
THE CONSUMER STATED THAT THE VEHICLE IS LACKING A STICKER WHICH SHOWS THE CORRECT TIRE PRESSURE TO BE MAINTAINED. *YH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Nissan Altima → · Every Altima year → · How the figures are calculated →