No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine15V292000
Filed May 18, 20152,956 vehiclesNew Flyer Industries Ltd.
Defect. New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2009-2012 C35LFR, 2008-2013 C40LF, 2008-2013 C40LFR, 2009 L40LFR, 2009 C35LF, 2013-2014 XN35, 2011-2014 XN40, and 2012-2014 XN60 buses, equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk. If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Remedy. Cummins will notify owners on behalf of New Flyer, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 25, 2015. Owners may contact New Flyer customer service at (204) 224-6706. New Flyer's number for this recall is R15-007.
Engine and Engine Cooling › Engine14V087000
Filed Mar 4, 20142,139 vehiclesNew Flyer Industries Ltd.
Defect. New Flyer Industries Canada ULC (New Flyer) is recalling certain model year 2009 C35LF and L40LFR, model year 2009-2012 C35LFR, model year 2008-2013 C40LF and C40LFR, model year 2013 XN35, model year 2011-2013 XN40 and model year 2012-2013 XN60 transit buses equipped with certain Cummins Westport Model ISL G engines. In the affected vehicles, condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk. The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy. New Flyer will notify owners, and authorized Cummins Inc. and Cummins Wesport Inc. facilities will upload a new ECM calibration, free of charge. The recall began on March 21, 2014. Customers may contact New Flyer at 1-204-934-4876 or Cummins Inc. at 1-800-343-7357. New Flyer's number associated with this recall is R14-006.
Structure12V591000
Filed Dec 17, 20122,048 vehiclesNew Flyer Industries Ltd.
Defect. New Flyer is recalling certain model year 2004-2011 transit buses, models: C35LF, C40LFR, D35LFR, D40LF, D40LFR, D60LF, D60LFA, D60LFR, DE35LFA, DE40LF, DE40LFA, DE40LFR, DE60LF, DE60LFA, DE60LFR, and XDE40. The drive shaft access panel may have insufficient strength or be not properly secured to the floor. If the drive shaft fails, debris from the driveshaft failure may enter the passenger compartment through the panel.
Risk. If debris resulting from drive shaft failure enters the passenger compartment, it may result in injury to the bus occupants.
Remedy. New Flyer notification to owners on 01/03/2013. Dealers will install a steel plate under the access panel on affected buses, free of charge. Owners may contact New Flyer at 1-204-224-6706 for more information.
Latches/Locks/Linkages › Doors › Latch11V237000
Filed Apr 14, 20111,123 vehiclesNew Flyer Of America, Inc.
Defect. NEW FLYER IS RECALLING CERTAIN MODEL YEAR 2007-2011 LOW FLOOR TRANSIT BUSES PRODUCED FROM MAY 24, 2007, THROUGH MARCH 1, 2011 AND EQUIPPED WITH TEETER LEVER ASSEMBLIES. THERE IS INSUFFICIENT ENGAGEMENT BETWEEN THE TEETER LEVER BASE AND THE CAM PLATE.
Risk. FAILURE OF THE TEETER LEVER ASSEMBLY WILL CAUSE THE REAR SIDE EXIT DOOR TO OPERATE IMPROPERLY. A PASSENGER LEANING ON OR FORCED AGAINST THE DOOR COULD FALL THROUGH THE DOOR AND SUSTAIN INJURIES.
Remedy. NEW FLYER IS WORKING WITH THE MANUFACTURER OF THE TEETER LEVER ASSEMBLIES, VAPOR BUS, TO REPAIR THE AFFECTED BUSES FREE OF CHARGE. PLEASE SEE VAPOR BUS DEFECT REPORT 11E-010. THE SAFETY RECALL BEGAN ON APRIL 29, 2011. OWNERS MAY CONTACT VAPOR BUS AT 1-847-777-6450 OR NEW FLYER CUSTOMER SERVICES AT 1-204-934-4874.
Power Train › Driveline › Driveshaft10V089000
Filed Mar 9, 20101,845 vehiclesNew Flyer Industries Ltd
Defect. NEW FLYER IS RECALLING CERTAIN MODEL YEAR 2004-2009 TRANSIT BUSES. THESE MODELS HAVE AN INSPECTION PANEL LOCATED ABOVE THE DRIVE SHAFT IN THE PASSENGER COMPARTMENT FLOORING FOR EASY INSPECTION AND REMOVAL OF THE DRIVE SHAFT. THIS PANEL MAY NOT BE OF SUFFICIENT STRENGTH TO PREVENT FOREIGN MATTER FROM ENTERING THE PASSENGER COMPARTMENT IN THE EVENT OF A DRIVE SHAFT FAILURE.
Risk. FAILURE OF THE DRIVE SHAFT ACCESS PANEL TO MAINTAIN PASSENGER COMPARTMENT INTEGRITY COULD RESULT IN INJURY OR DEATH.
Remedy. DEALERS WILL INCORPORATE AN ENERGY ABSORBING HONEYCOMB MATERIAL TO THE UNDERSIDE OF THE ACCESS PANEL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 10, 2010. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 18, 2015. Source: NHTSA Office of Defects Investigation.