Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › exhaust system › emission control › catalytic convertor. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
1
0
1
0
3 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger05V290000
Filed Jun 14, 2005465 vehiclesNeoplan Usa Corporation
Defect. ON CERTAIN STANDARD FLOOR, LOW FLOOR AND ARTICULATED TRANSIT BUSES BUILT WITH DETROIT DIESEL SERIES 50 ENGINES, THE TURBOCHARGER COMPRESSOR WHEEL CAN BREAK, RESULTING IN SHAFT IMBALANCE AND LUBRICATING OIL PASSES INTO THE EXHAUST SYSTEM.
Risk. THIS CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN PERSONAL INJURIES.
Remedy. NEOPLAN IS WORKING WITH DETROIT DIESEL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. DEALERS WILL INSTALL AN EXHAUST TEMPERATURE SENSOR AND REPROGRAM THE EMC CALIBRATION. OWNERS MAY CONTACT NEOPLAN AT 719-336-3256 OR DETROIT DIESEL AT 313-592-3708.
Electrical System › 12v/24v/48v Battery01V033007
Filed Aug 1, 2001669 vehiclesNeoplan Usa Corp.
Defect. VEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH VANNER 60 SERIES BATTERY EQUALIZERS. THE EQUALIZER COULD FAIL TO OPERATE PROPERLY AND CAUSE MALFUNCTION OF THE BATTERY CHARGING SYSTEM.
Risk. WITHOUT FUSING, THE EQUALIZER MAY MELT, BURN, OR SMOKE, POSSIBLY RESULTING IN A FIRE OR A SMOKE FILLED BUS, THUS NECESSITATING A PASSENGER EVACUATION OF THE BUS. THE FAILURE MODE CAN CAUSE OPERATOR DISTRACTION, AND/OR POSSIBLE PERSONAL INJURY.
Remedy. DEALERS WILL INSPECT THE BUSES FOR CERTAIN EQUALIZERS BY THE DATE CODE. THE AFFECTED EQUALIZERS WILL BE REPLACED BY VANNER. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VANNER AT 1-800-227-6937 OR NEOPLAN AT 1-719-336-3256.
Unknown or Other99V242003
Filed Apr 5, 2000319 vehiclesNeoplan Usa Corp.
Defect. VEHICLE DESCRIPTION: TRANSIT BUSES. FAILURE OF A SOFT SEAT CHECK VALVE IN WHEELCHAIR LIFTS PROVIDED BY LIFT-U, MAY ALLOW THE FRONT AND REAR PLATFORM BARRIERS TO RETURN TO A HORIZONTAL POSITION FROM THE VERTICAL POSITION THEY ARE SUPPOSED TO BE LOCKED IN.
Risk. THIS COULD ALLOW A MOBILITY AID TO ROLL OFF OF THE LIFT PLATFORM INJURING ITS OCCUPANT. LIFT-U WILL REPLACE THE SOFT SEAT CHECK VALVES.
Remedy. LIFT-U WILL REPLACE THE SOFT SEAT CHECK VALVES.
What owners reported
Newest filings
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Oct 20, 1998CA
EXTREME EXOTHERIC REACTION IN EXHAUST CATALYST GENERATED SUFFICIENT LOCALIZED TEMPERTURE TO IGNITE SURROUNDING MATERIAL, RESULTING IN FIRE AND DAMAGE TO REAR PORTION OF TRANSIT BUS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 14, 2005. Source: NHTSA Office of Defects Investigation.