2000 National Rv Surfside

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000
Service Brakes, Hydraulic1
000
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V230000
Filed Jun 4, 200721,326 vehiclesNational Rv, Inc.

Defect. CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Dec 3, 201040,000 milesGA

TL*THE CONTACT OWNS A 2000 NATIONAL RV SURFSIDE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SUDDENLY ENGAGED AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. THE CONTACT THEN NOTICED THAT THE BRAKES WERE VERY HOT AFTER THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE LOCKING UP AND OVERHEATING. HE WAS NOTIFIED BY THE MANUFACTURER THE VEHICLE WAS NOT INCLUDED IN RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000. UPDATED 02/07/11 *BF

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly
Filed Jan 30, 200739,200 milesCA

ON 1/27/07 WHILE DRIVING WITH MY FAMILY ON MY 2000 NATIONAL RV SURFSIDE WE STARTED SMELLING PROPANE GAS, AT FIRST WE THOUGHT IT WAS COMING FROM THE STOVE. WE CHECKED IT AND FOUND NOTHING, WHEN WE MADE IT TO OUR DESTINATION AS I GOT OFF THE RV I SMELL PROPANE GAS IN THE EXTERIOR SO DECIDED TO CHECK THE TANK. WHEN I OPENED THE PROPANE DEPARTMENT I HEARD THE TANK HISSING, SO I THOUGHT MAYBE A FITTING HAD COME LOOSE, BUT AFTER CHECKING THE TANK WITH SOAP AND WATER I FOUND THAT IT WAS LEAKING FROM A BRACKET WELDED TO THE TANK FOR MOUNTING. ON 01/29/07 CONTACTED NATIONAL RV TO REPORT THE PROBLEM AND BASICALLY THEY TOLD ME I WOULD NEED TO PURCHASE A NEW TANK SINCE IT WAS NOT COVERED ANYMORE. I TOLD THEM THAT I FELT THE REASON THE TANK CRACKED WAS BECAUSE THE WAY IT WAS MOUNTED (RIGID) TO THE BRACKETS AND FRAME. THEN THE REPRESENTATIVE ADVISED ME TO CALL THE LP TANK MANUFACTURE IN CHICAGO, WITCH I DID TODAY (01/30/07) AND I TOLD THEM THE PROBLEM. THE REPRESENTATIVE FROM TANK MANUFACTURE ADVISED ME THE PROBLEM WAS CAUSED BY THE WAY NATIONAL RV MOUNTED THE TANK (RIGID) WHICH IS WHAT I THOUGHT ALL ALONG. SHE ALSO SUGGESTED I CALL NATIONAL RV BACK AND TRY TO HAVE THEM REPLACE THE TANK AND MOUNTED IN A SAFER WAY, SO I DID. AFTER SPEAKING WITH THE OWNER SERVICE SUPERVISOR, HE TOLD ME THAT I WAS OUT OF LUCK AND WOULD BE GLAD TO SELL ME A TANK FOR $678.33 + SHIPPING. MY REASON FOR FILING THIS COMPLAINT IS TO HOPEFULLY THIS GETS LOOKED INTO BY NHTSA AND HOPEFULLY IT DOESN'T HAPPEN TO SOMEONE

Structure
Filed Aug 28, 2002UT

THE CONSUMER NOTICED THAT THE BIN ABOVE THE TAIL PIPE WAS MELTED. THE CONSUMER FEELS THERE SHOULD BE A HEAT SHIELD BETWEEN THE TAIL PIPE AND THE PLASTIC BIN. THE GENERATOR TAIL PIPE IS ALSO LOCATED UNDER A PLASTIC BIN WITHOUT A HEAT SHIELD *SCC *NLM

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20080100Routine
20070200Routine
20061200Routine
20012200Routine
2000 — this page3100Routine
19991100Routine

Compare every Surfside year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 4, 2007. Source: NHTSA Office of Defects Investigation.