2012 Moto Guzzi Norge 1200

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Engine1
000

1 safety recall

Part 573 reports
Suspension › Rear13V323000
Filed Jul 24, 2013680 vehiclesPiaggio Group Americas. Inc.

Defect. Piaggio Group Americas (Piaggio) is recalling certain model year 2012-2013 Moto Guzzi Stelvio NTX 1200 motorcycles manufactured February 6, 2012, through April 10, 2013; and model year 2012-2013 Moto Guzzi Norge 1200 motorcycles manufactured January 25, 2012, through March 21, 2013; and model year 2012-2013 Moto Guzzi Griso 1200 motorcycles manufactured January 26, 2012, through April 29, 2013. Due to a manufacturing fault, the rear suspension connecting links could fracture.

Risk. If the rear suspension links fail while riding, the rear suspension would suddenly collapse, increasing the risk of a crash.

Remedy. Piaggio will notify owners, and Moto Guzzi dealers will replace the rear suspension connecting links on the affected vehicles, free of charge. The recall began on August 12, 2013. Owners may contact Piaggio at 1-877-696-6864.

What owners reported

Newest filings
Engine
Filed Jun 6, 20162,900 milesOH

ALL 8V ENGINES MADE BY MOTO GUZZI FROM 2009 TO 2012 HAD FLAT LIFTERS THAT ARE PRONE TO FAILING. THE ONLY WAY THERE HAS NOT BEEN AN ACCIDENT IS THEY WARN BY BEING VERY NOISY AND OWNERS REPAIR THEM. PIAGGIO, WHO OWNS MOTO GUZZI, TAKES EACH CASE SEPARATELY AND MY OR MAY NOT WARRANTY THEM PLUS TAKES MONTHS AT TIMES TO DECIDE MANY TIMES LEAVING THE OWNER WITH A $2,000 REPAIR. PARTICLES FROM THE FAILING LIFTERS AND CAMS CAN DESTROY THE BEARINGS AND CAUSE A COMPLETE LOSS OF POWER AND DESTROY THE ENGINE. THEY HAVE KITS TO FIX IT BUT WILL NOT RECALL IT. SUZUKI HAS A SIMILAR PROBLEM ON THEIR 650 V-STROM THAT THEY SOLD FEWER OF AND THEY RECALLED THEM. ON MINE AT 2,900 MILES I REPLACED THEM TO PREVENT THE ENGINE DAMAGE AND THEY ALREADY WERE SHOWING WEAR. SOME HAVE GONE LONGER BUT THEN FURTHER ENGINE DAMAGE IS DONE. SINCE I DID MY OWN WORK IT IS NOT EVEN UNDER CONSIDERATION FOR WARRANTY EVEN WITH THE OFFER OF JUST COVER DEALER COST OF THE PARTS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20132100Routine
2012 — this page1100Routine
20076000Routine

Compare every Norge 1200 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 24, 2013. Source: NHTSA Office of Defects Investigation.