Car Problem DataNHTSA records

2021 Motiv Epic4 E-450 Bev

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Electrical System › Propulsion System › Cables24V782000
Filed Oct 18, 202440 vehiclesMotiv Power Systems

Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.

Risk. Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

Remedy. Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230100Routine
20220100Routine
2021 — this page0100Routine

Compare every Epic4 E-450 Bev year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2024. Source: NHTSA Office of Defects Investigation.