No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Vehicle Speed Control › Throttle › Throttle Position Sensor (tps)25V138000
Filed Mar 3, 202540 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 school buses with Gen 4 EPIC powertrain, and 2020-2023 E-450, F-59, and F-53 school buses with a Gen 5 EPIC powertrain. A throttle position sensor (TPS) power wire connector pin may loosen, causing a loss of signal to the powertrain control module and a loss of drive power.
Risk. Loss of drive power increases the risk of a crash.
Remedy. Motiv field support technicians will inspect and repair, or replace the PCM connector, free of charge. Owner notification letters were mailed April 23, 2025. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System › Propulsion System › Cables24V781000
Filed Oct 18, 202425 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 school buses equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
Risk. Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
Remedy. Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System › Propulsion System › Traction Motor › Controller24V603000
Filed Aug 12, 20246 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2023 E-450 school buses equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
Risk. A loss of drive power increases the risk of a crash.
Remedy. Motiv field support technicians will inspect and repair any loose wiring and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System › Propulsion System › Charging › Module › Software24V602000
Filed Aug 12, 202428 vehiclesMotiv Power Systems
Defect. Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2023 F-450 and 2020 F-59 school buses equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Risk. The shutdown of the HV batteries can cause a loss of steering and brake power assist, and drive power, increasing the risk of a crash.
Remedy. Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 3, 2025. Source: NHTSA Office of Defects Investigation.