2011 Monaco Diplomat

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Structure › Body	1		0	0	0

1 safety recall

Part 573 reports

Equipment › Recreational Vehicle/Trailer15V872000

Filed Dec 23, 20152,123 vehiclesAllied Recreation Group, Inc.

Defect. Allied Recreation Group, Inc. (ARG) is recalling certain model year 2010-2011 Holiday Rambler Admiral, 2009-2014 Holiday Rambler Ambassador, 2010 Holiday Rambler Arista, 2010-2014 Holiday Rambler Endeavor, 2009-2011 Holiday Rambler Neptune, 2011-2014 Holiday Rambler Vacationer, 2009-2011 Monaco Cayman, 2010-2014 Monaco Diplomat, 2014 Monaco Dynasty, 2009-2014 Monaco Knight, 2012-2013 Monaco LaPalma, 2009-2013 Monaco Monarch, 2009-2011 Monaco Riptide, 2008 Safari Passage, and 2008 Safari Simba motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Risk. Unstable entry and exit steps increase the risk of injury.

Remedy. ARG will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 12, 2016. Owners may contact ARG customer service number at 1-800-509-3417. ARG's number for this recall is 151216REV.

What owners reported

Newest filings

Structure › Body

Filed Jan 12, 201610,000 milesTX

WHEN STOPPED AND EXITING COACH, ENTRY STEPS COLLAPSED TOSSING ME AROUND. THE STEPS WOULD NOT RETRACT AFTERWARDS AND SO I HAD TO PUSH THE STEPS UP AND TIE THEM UP SO WE COULD COMPLETE THE TRIP USING A SHORT LADDER TO GET IN AND OUT OF THE COACH. FURTHER RESEARCH SHOWS THE BOLT HOLDING THE FAN GEAR SHEARED. IT SEEMS IT SHOULD BE PART OF THE NHTSA RECALL 15V872 AT HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS?REFURL=EMAIL&SEARCHTYPE=ID&TARGETCATEGORY=R&SEARCHCRITERIA.NHTSA_IDS=15V872 BUT, SO FAR, 1-12-16 : ARG AND MONACO DO NOT RECOGNIZE IT AS A RECALL WHEN I CALLED.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2018	0	1	Routine
2017	0	1	Routine
2014	0	1	Routine
2013	1	2	Routine
2012	0	1	Routine
2011 — this page	1	1	Routine
2010	0	1	Routine

Compare every Diplomat year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 23, 2015. Source: NHTSA Office of Defects Investigation.