Owners filed 3 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer | 1 | 0 | 0 | 0 | |
| Equipment › Mechanical | 1 | 0 | 0 | 0 | |
| Equipment | 1 | 0 | 0 | 0 |
Defect. THE WINDSHIELD WIPER MOTOR MAY FAIL WHEN LEFT ON DURING PERIODS WHEN THE WINDSHIELD HAS DRIED AND FRICTION ON THE WIPER BLADES INCREASES.
Risk. .
Remedy. WINDSHIELD WIPER SYSTEM FAILURE CAUSES REDUCED DRIVER VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A VEHICLE ACCIDENT. CORRECTIVE ACTION: REPLACE THE WINDSHIELD WIPER MOTOR ASSEMBLY WITH AN IMPROVED ASSEMBLY.
Defect. THE HEADLIGHT SYSTEM CAN OVERLOAD THE CIRCUIT BREAKER AND CAUSE IT TO TRIP WHEN THE HEADLIGHTS ARE ON FOR AN EXTENDED PERIOD OF TIME, RESULTING IN LOSS OF HEADLIGHTS.
Risk. LOSS OF HEADLIGHTS WITHOUT PRIOR WARNING REDUCES DRIVERVISIBILITY IN INCLEMENT WEATHER CONDITIONS OR AT NIGHT, AND COULD RESULT IN AVEHICLE ACCIDENT.
Remedy. SPLIT THE HIGH BEAM CIRCUIT INTO LEFT AND RIGHT CIRCUITS, EACH SIDE HAVING ITS OWN RELAY AND BREAKER, REPLACING THE CURRENT CIRCUIT.
OUR RV SEEMED SLUGGISH ON GOING UP ON HILLS, THEN SUDDEN ENGINE FAILURE WHILE GOING UPHILL ON HWY 77 IN WV. TOWED TO A LARGE AAA REPAIR CENTRE, WHERE THEY LOOKED INTO SOME SPARK PLUGS AND PULLED 5 OUT, ONE OF WHICH WAS SO BADLY DAMAGED, FLATTENED WITH TWISTED THREADS, THEY DETERMINED IT NEEDS A NEW ENGINE. HAD IT TOWED AGAIN DEC. 26 TO AN AUTHORIZED FORD DEALER. THEY INSPECTED THE ENGINE AND FOUND A HOLE IN ONE OF THE PISTONS. REPAIR WOULD BE NEW ENGINE ASSEBLY. NOT ONE THAT HAS SEEN THE SPARK PLUG AND KNOW THE MILES (29,500) ON THIS RV BELIEVE THAT THIS COULD OR SHOULD HAPPEN. IT NEEDS TO BE TOWED AGAIN TO A CAPABLE REPAIR SHOP, WHICH SEEMS TO BE EXTREMELY HARD TO FIND. FORDS MOTOR COMPANY ANSWER IS THAT WARRANTY TIME IS OVER, FIX IT AND PAY FOR IT. APPRX. ESTIMATES ARE $6000.00 - 7000.00. THIS JUST HAPPENING BEFORE CHRISTMAS INVOLVES SO MANY PERSONAL HARDSHIPS, INCLUDING 19 HOUR BUS TRIP GOING NORTH, CANCELLATIONS OF SO MANY RESERVATIONS, INCLUDING AIRLINE TICKETS. THIS IS FAR FROM BEING OVER, AND THE REPAIR COSTS ARE UNBELIEVABLE AND WE ARE NOT READY FOR AND WE HAVE NO IDEA WHERE IT IS GOING TO BE REPAIRED. EVERYONE SEEMS TO THINK THAT IT MUST BE AN ORIGINAL MANUFACTURING DEFECT THAT THERE IS NO OTHER ANSWER TO HAVE A HOLE IN AT LEAST ONE PISTON AND HAVE THAT LOSE METAL PIECE SOMEWHERE IN THE ENGINE MAYBE CAUSING MORE DAMAGE IF THE WHOLE ENGINE IS NOT CHANGED. WE ARE HELPLESS AND FAR AWAY FROM OUR RV. *TR
WINDSHIELD POPPING OUT, TOILET LEAKING, POWER INVERTER NOT WORKING PROPERLY,FRONT JACKS LEAKING, MUFFLER FALLING OFF, SKYLIGHT OVER SHOWER LEAKING. *JB
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT. *NM
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 18, 1993. Source: NHTSA Office of Defects Investigation.