2016 Mobility Ventures MV-1

Defect. Mobility Ventures, LLC (Mobility Ventures) is recalling certain 2015-2016 MV1 vehicles. The ESC malfunction indicator warning light may not illuminate to indicate an issue with the Electronic Stability Control System. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk. An ESC malfunction indicator light that fails to illuminate during an electronic stability control event can increase the risk of a crash.

Remedy. Dealers will update the electronic brake control module (EBCM) software, free of charge. Owner notification letters are expected to be mailed August 28, 2023. Owners may contact Mobility Ventures customer service at 1-877-681-3678.

Defect. Mobility Ventures LLC (Mobility Ventures) is recalling certain 2015-2016 Mobility Ventures MV-1 vehicles. If a rear turn signal stops working properly, the vehicle will not adjust the turn signal flash rate frequency to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the driver is unaware that his turn signals are not working properly, the driver may continue to use the vehicle with turn signals that may not communicate the driver's intentions, increasing the risk of a crash.

Remedy. Mobility Ventures will notify owners and dealers will upload revised software into the vehicle's body control module, free of charge. Mobility Ventures issued owners an interim notification on July 30, 2018. The recall began May 6, 2019. Owners may contact Mobility Ventures customer service at 1-877-681-3678.

Defect. Mobility Ventures LLC (Mobility Ventures) is recalling certain 2011-2016 MV-1 vehicles. During a hard rear impact, the driver's seat-height adjustment assembly may disengage from the seat track and the fore/aft seat adjuster may be released, potentially causing the seat to disengage from the seat track.

Risk. If the driver's seat partially of fully disengages from the seat track in a rear-end crash, they have an increased risk of injury.

Remedy. Mobility Ventures will notify owners, and dealers will install a seat track reinforcement kit, free of charge. The recall began on February 14, 2018. Owners may contact Mobility Ventures customer service at 1-877-681-3678. Mobility Ventures number for this recall is R1801.

The contact owns a 2016 Mobility Ventures MV-1 Minivan. The contact was made aware of NHTSA Campaign Number: 23V461000 (Electronic Stability Control (ESC). The contact made several attempts to call the Customer Service Department to locate an authorized dealer; however, the phone number on the recall notification rang to another business. The contact stated that about 3 months ago, the ESC warning illuminated, and there was no authorized dealer nearby to service the vehicle. The contact stated that the manufacturer made it difficult to contact an authorized dealer or to contact the manufacturer to schedule an appointment for the recall repair. The failure mileage was approximately 190,000.