Page 2 of 3 · complaints 51–100 of 145

2016 Mitsubishi Outlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed Aug 5, 2021MD

MY 2016 MITSUBISHI OUTLANDER SE, is having hesitation when accelerating. This vehicle's vin number was NOT INCLUDED IN THIS SAFETY ISSUE. CONSEQ: A HESITATION DURING ACCELERATION CAN INCREASE THE RISK OF THE CRASH. PROBLEM IS WITH THE CVT - EUC transmission

Power Train
Filed Jul 30, 202196,000 milesKY

The contact owns a 2016 Mitsubishi Outlander. The contact stated her daughter was driving 50 mph and became aware that the RPM gauge was fluctuating. The contact stated that the vehicle started shuddering and shaking, then stalled. There was no warning light illuminated. The driver waited a few minutes and then was able to restart the vehicle and continued to drive however, the failure persisted. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission failed the pressure test and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

Steering
Filed Jul 14, 202195,961 milesPR

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the steering column vibrated and made an abnormally loud sound. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 95,961.

Power Train
Filed Jul 8, 2021ND

Wife was driving home from work in the 2016 Outlander Sport and just before exiting onto the exit ramp vehicle began to rev up and then wind down and wouldn't accelerate anymore. Had it towed to the dealership. They checked it out and the transmission CVT is shot. Mind you this vehicle has only 118,000 and is only 5 yrs. old and with regular maintenance on it. The dealership just quoted me price to fix it would be $10,000. We still owe about $3500 left on payments. We don't have $10,000 to shell out for another transmission. Did some digging and seems like a lot of people are having the same problem with this transmission. This should be fixed for free and needs to be recalled. Someone is gonna be hurt seriously or killed because of this.

Service Brakes
Filed Jun 30, 2021105,000 milesSC

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the rear brakes grabbed and would not disengage when the brake pedal was released. The contact stated no warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V741000 (Parking Brake). The recall repair was serviced however, the failure still occurred. The vehicle was diagnosed with the brake pads and rotors needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 105,000.

Service Brakes
Filed Jun 8, 202126,907 milesID

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the brakes made a loud sound whenever the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the rear rotors needing to be replaced. The vehicle was repaired. The contact stated that two years later, the failure recurred. The vehicle was then taken to a local dealer where it was diagnosed with the rotors and the brakes needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to a local dealer. The failure mileage was approximately 26,907.

Service Brakes
Filed May 11, 2021OK

RECENTLY REPLACED THE ROTORS AND PADS ON ALL FOUR WHEELS OF MY OUTLANDER. ALL BUT THE REAR PASSENGER ARE WORKING FINE, WHILE THE REAR PASSENGER SIDE IS MAKING A GRINDING NOISE. WE'VE REPLACED THE BRAKE PADS 3 TIMES, REPLACED THE ROTOR ONCE, AND EVEN REPLACED THE WHOLE CALIPER; IT'S STILL MAKING A GRINDING SOUND. THERE'S A RECALL POSTED FOR SOME 2016 OUTLANDERS FOR THE PARKING BRAKE NOT ENGAGING/DISENGAGING PROPERLY AND WE MIGHT THINK THIS IS THE PROBLEM; HOWEVER, THIS RECALL IS NOT APPLIED TO OUR 2016 OUTLANDER. I THINK WE ARE HAVING THE EXACT PROBLEM THAT IS LISTED ON THIS RECALL.

Service Brakes
Filed Apr 26, 2021FL

RECALL NOTICE ON 1/1/2021 ON REAR BRAKE OPERATING SHAFT. INQUIRED SEVERAL TIMES OVER PAST FEW MONTHS. STILL THE PROBLEM HAS NOT BEEN TAKEN CARE OF, ANSWER HAVEN'T GOTTEN THE PARTS. THIS IS IN MY RECALL. 'IF THE PARKING BREAK DOES NOT OPERATE PROPERLY, IT COULD LEAD TO A VEHICLE ROLLAWAY AND INCREASE THE RISK OF A CRASH.'

Parking Brake
Filed Apr 16, 202154,000 milesWI

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RUSS DARROW MITSUBISHI (W226S1700 WI-164, WAUKESHA, WI 53186) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 54,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Apr 15, 2021NY

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Mar 8, 202192,000 milesTX

VEHICLE HAS BEGUN TO SHOW ISSUES WITH TRANSMISSION. BLINKING D LIGHT AS WELL AS TRANSMISSION LIGHT

Structure › Body
Filed Mar 4, 202162,000 milesNJ

KEY FOR DOORS DOES NOT UNLOCK WITH THE KEY. ORIGINAL OWNER NEVER USED KEY TO UNLOCK. THEY SAID THERE IS NO RECALLS. THIS IS A DANGER WHEN YOU CANNOT GET IN CAR WITH OUT REMOTE.

Electrical System
Filed Mar 2, 2021111,130 milesIA

I WAS AT A STOP SIGN TURNING ONTO A HIGHWAY, I ACCELERATED AND MY CAR WAS MOVED INTO THE MIDDLE OF THE ROAD AND MY CAR TURNED OFF AND THEN TURNED BACK ON JUST A SECOND OR SO LATER AND I WAS ABLE TO DRIVE AGAIN. I AM NOT CERTAIN WHAT HAPPENED AS THERE WERE NO CODES THROWN AND THE CAR CONTINUED TO OPERATE AFTER TURNING ITSELF BACK ON. I AM WONDERING IF THERE IS SOMETHING IN THE COMPUTER PROGRAMMING THAT IS FAULTY. WHEN I GOT HOME, I CHECKED ALL THE CONNECTIONS AND DID NOT SEE ANY OBVIOUS FAULTS. I ALSO CHECKED ALL FLUID LEVELS AND CAPS JUST TO BE CERTAIN IT WASN'T SOMETHING RELATED TO ANY OF THAT SOMEHOW. IT IS SCARY THOUGH BECAUSE THERE WERE VEHICLES COMING TOWARD ME FROM BOTH DIRECTIONS.

Engine
Filed Feb 19, 2021110,500 milesFL

FCM KEEPS BLINKING AND ALARM SOUNDING WHEN I STARTED THE CAR. MY CAR BEEN SERVICE AT CAR DEALERSHIP SINCE PURCHASED. AFTER 100K MILES THEY NOW DISCOVERED CATALIC CONVERTER NEED TO BE REPLACED PER DEALERSHIP. BUT NOTHING ABOUT FCM PROBLEM.

Visibility/Wiper
Filed Feb 12, 202184,500 milesAZ

WIFE WAS DRIVING HER 2016 MITSUBISHI OUTLANDER FROM BISBEE TO SIERRA VISTA, AZ ON SR 92 WHEN ALL OF A SUDDEN SHE HEARD AN EXPLOSION. SHE IMMEDIATELY DUCKED THINKING THAT SOMEONE HAD SHOT AT HER. A NEARBY MOTORIST WAS POINTING TO HER AND HER CAR. SHE DIDN'T KNOW WHAT TO MAKE OF IT, SO SHE PULLED OVER AND EXAMINED HER CAR AND NOTICED A HUGE HOLE IN HER CAR SUNROOF. SHE HAD CALLED ME (HUSBAND) AND TOLD ME WHAT HAPPENED AND ADVISED HER TO CONTINUE TO DRIVE HOME SLOWLY, SO SHE ACTIVATED HER EMERGENCY LIGHTS AND DROVE SLOW. THEN SHORTLY, SHE WAS PULLED OVER BY A COCHISE COUNTY DEPUTY AND ASKED HER IF SHE WAS IN A CAR ACCIDENT AND TOLD THE DEPUTY SHE WAS NOT INVOLVED IN A CAR ACCIDENT AND TOLD HIM WHAT HAPPENED AND WAS TAKEN BACK BY THE SUNROOF DAMAGE. THE DEPUTY ADVISED HER SHE COULDN'T DRIVE THE VEHICLE BECAUSE ALL THE GLASS WAS FALLING ONTO THE ROADWAY. SHE SAID SHE WOULD CALL ME TO GET A TOW TRUCK AND SAID HE WOULD FOLLOW HER INTO TOWN AND SAID TO GO STRAIGHT HOME IN WHICH SHE DID RIGHT AWAY.

Parking Brake
Filed Feb 3, 202144,000 milesCA

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SOUTH COAST MITSUBISHI (2480 HARBOR BLVD, COSTA MESA, CA 92626) WHERE THEY INSPECTED THE VEHICLE AND COULD NOT FIND A DEFECT. UPON RETURN OF THE VEHICLE, THE CONTACT EXPERIENCED THE FAILURE AGAIN WHILE TRAVELING ON THE HIGHWAY WITH THE TRANSMISSION OVERHEAT AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD ALSO TAKEN THE VEHICLE TO CERRITOS MITSUBISHI (10944 SOUTH ST, CERRITOS, CA 90703) WHERE THEY INSPECTED THE VEHICLE AND THEY ALSO WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 1, 202190,000 milesCA

AIR BAG LIGHT IT JUST ON DASH DOESNT GO OFF HAVENT BEEN IN A ACCIDENT RECENTLY EITHER

Exterior Lighting
Filed Dec 29, 202075,000 milesMO

THIS IS NOW MY SECOND COMPLAINT TO YOU. AGAIN ON THE HEADLIGHTS THIS TIME THEY WENT OUT AT THE SAME TIME WHILE DRIVING ON A TWO LANE HIGHWAY SHORTLY AFTER MIDNIGHT.THANK GOD I HAD HIGH BEANS EVEN THOUGH I'M SURE THE PEOPLE I PASSED DIDN'T APPRECIATE IT. SINCE OWNING THIS SUV I HAVE HAD THE BULBS REPLACED 5 TIMES ON THE RIGHT SIDE AND 7 TIMES ON THE LEFT.WAS TOLD BY AUTOZONE THAT THEY BELIEVE THE SEAL AROUND THE LIGHT IS CAUSING THE MOISTURE TO ENTER AND CARRODE .NOT SURE IF THIS IS THE REAL PROBLEM!. THE PRICE OF THESE REPLACEMENT BULBS ARE NOT CHEAP.I HAVE NEVER HAD AN ISSUE LIKE THIS ON ANY OF MY VEHICLES DURING MY LIFETIME.... I SEE I AM NOT THE ONLY ONE TO COMPLAIN ABOUT THIS ISSUE, I FOUND MANY COMPLAINTS BY SEARCHING THE NET..I FEEL THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE CORRECTED BY MITSUBISHI.

Power Train
Filed Nov 7, 2020102,000 milesGA

I WAS DRIVING ON THE FREEWAY, AND SUDDENLY MY CAR BEGAN TO JERK, AS IF IT WAS HICCUPING, AND REFUSED TO ACCELERATE FOR A NUMBER SECONDS. IT LABORED TO MAKE IT HOME. IT WAS DANGEROUS BECAUSE IT WOULD ACCELERATE AND THEN JERK CAUSING TRAFFICS TO ABRUPTLY HALT WITHOUT WARNING, BY THE TIME I GOT HOME IT WAS STUCK ON 1ST GEAR, AND NOW WON'T EVEN REVERSE. MY CAR IS NOT DRIVE ABLE . SOMETHING IS WRONG WITH THE TRANSMISSION IT THRU A TRANSMISSION CODE. I THINK IT MIGHT BE A RECALL ASSOCIATED WITH THIS. I BELIEVE THE CONSTANT VELOCITY TRANSMISSIONS ARE RECALLED, MY VEHICLE HAS A CVT.

Power Train
Filed Oct 16, 202075,000 milesND

I HAVE A 2016 MITSUBISHI OUTLANDER WITH A 2.4L ENGINE AND THE JATCO CVT TRANSMISSION AND ONLY 75,000 MILES. THE TRANSMISSION STARTED SHIFTING ERRATICALLY AND SHUDDERING WHEN GOING CERTAIN MPH RANGES TYPICALLY BETWEEN 45 AND 60 MPH. ADDITIONALLY, THE VEHICLE HESITATES TO GO WHEN THE ACCELERATOR IS PRESSED. FROM A STOP, IT TAKES 5 SECONDS FOR THE VEHICLE TO GO ONCE IT IS PUT IN DRIVE. I HAVE A TROUBLE CODE ON MY OBD OF P084A. THIS HAS BEEN DANGEROUS TO MY FAMILY ON MULTIPLE OCCASIONS WHEN ATTEMPTING TO PASS A CAR ON THE ROAD AND THE VEHICLE DOES NOT ACCELERATE IMMEDIATELY. MY WIFE ALSO GOT STUCK IN THE MIDDLE OF AN ITERSECTION BECAUSE THE VEHICLE HESITATED FOR AROUND 5 SECONDS BEFORE ACCELERATING. MITSUBISHI HAS A SERVICE BULLETIN FOR THIS VEHICLE, NUMBER TSB-17-23-002 THAT COVERS EXACTLY WHAT IS HAPPENING IN MY VEHICLE AND EVEN HAS AN ECU REPROGRAM THAT WILL PREVENT THE PROBLEM FROM HAPPENING IN THE FUTURE. THE PROBLEM IS A SERVICE BULLETIN DOES NOT COVER THE COSTS OF AFFECTED VEHICLES OUT OF WARRANTY. THIS IS A DANGEROUS AND COMMON DEFECT WITH THIS VEHICLE AND TRANSMISSION AND MITSUBISHI IT NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10109105-9999.PDF

Power Train
Filed Oct 14, 202090,000 milesDE

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE PROPERLY AS THE GEAR BECAME DIFFICULT TO CHANGE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC (26953 SUSSEX HWY, SEAFORD, DE 19973) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BY THE DEALER. THE FAILURE MILEAGE 90,000.

Service Brakes
Filed Sep 22, 2020PA

THIS COMPLAINT IS IN FOLLOW UP TO PREVIOUS COMPLAINT 11353585 REGARDING FROZEN CALIPER. AS PREVIOUS STATED THE DEALER ACKNOWLEDGED THE ISSUE. THE REASON FOR THIS FOLLOW UP IS TO REPORT AN ASSOCIATED ISSUE. SPECIFICALLY, THAT I FOUND IT IMPOSSIBLE TO LOCATE A REPLACEMENT BRAKE CALIPER. THE CALIPER WAS ONLY AVAILABLE THRU THE DEALER, NOT INCLUDING LABOR, THE DEALER CHARGED $570.88 FOR ONE CALIPER. I HAVE REPLACED NUMEROUS CALIPERS OVER THE YEARS AND HAVE NEVER SPENT OVER $150 FOR A CALIPER. THIS IS A RIDICULOUS PRICE FOR A CALIPER AND APPEARS TO BE MONOPOLIZED PRICE GOUGING BY MITSUBISHI.

Structure › Body
Filed Sep 8, 2020PA

I DRIVE MOSTLY HIGHWAY TO WORK EVERYDAY ABOUT 30 MINS. ONLY A WEEK AFTER BUYING THE CAR THE PAINT IS CHIPPING OFF AND THE BODY IS BEGINNING TO RUST. I HAVE HAD THE CAR FOR 4 YEARS NOW AND IT HAS GOTTEN WORSE.

Service Brakes
Filed Sep 7, 202065,000 milesPA

DRIVER SIDE CALIPER FROZE. DEALER ACKNOWLEDGED THAT IT WAS FROZEN. NOT COVERED BY WARRANTY WHICH THEY ADVISED EXPIRED AT 60K. VEHICLE HAD 65K MILES ON IT AT TIME OF INCIDENT. I'M 52 AND FAMILIAR WITH VEHICLE MAINTENANCE AND HAVE CHANGED MANY BRAKES, ROTORS, CALIPERS. NEVER HAVE I SEEN A CALIPER GO BAD WITHIN 4 YEARS. DEFINITELY A FLAW ON THIS VEHICLE AND SERIOUS SAFETY ISSUE.

Air Bags
Filed Aug 15, 202054,900 milesMN

I PURCHASE MY 2016 MITSUBISHI OUTLANDER IN DECEMBER OF 2016. I HAD MY VEHICLE COME TO A COMPLETE WHILE ACCELERATING AND IN MOTION. THIS COULD OF KILLED ME AND MY FAMILY. MY VEHICLE HAS HAD CONSISTENT ACCELERATION AND HESITATING ISSUES WHILE ACCELERATING AND IN MOTION. SOMETHING IS WRONG WITH THE TRANSMISSION OR ENGINE. THERE'S A MAJOR PROBLEM WITH MY VEHICLE NOT BEING ABLE TO ACCELERATE NORMALLY AND SAFELY. MY AIR BAG LIGHT ON MY VEHICLE HAS NOT COME ON FOR OVER YEARS. I AM VERY CONCERN THAT MY AIRBAG IS DEFECTIVE AND WON'T WORK IF I GET INTO A VEHICLE ACCIDENT. I HAVE TOOK MY VEHICLE TO 2 DIFFERENT MITSUBISHI AUTO DEALERSHIPS TO HAVE THE PROBLEM LOOKED AT AND DIAGNOSED, BUT MITSUBISHI CAN'T DIAGNOSE OR DETERMINE WHAT'S CAUSING THE PROBLEM. THERE'S A PROBLEM WITH MY TRANSMISSION AND ENGINE.

Engine
Filed Aug 10, 202049,000 milesSC

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEAD LIGHT FAILED TO ILLUMINATE. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. IN ADDITION, WATER WAS PRESENT COMING INTO THE FLOOR BOARDS OF THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.

Engine
Filed Aug 5, 202074,000 milesFL

VEHICLE HESITATES WHEN TRYING TO ACCELERATE. LOSS OF POWER AND DELAY.. LIGHTS INSIDE ON ON DASH FLICKER AND HEADLIGHTS FLICKER AND DIM IN AND OUT. I DO NOT HAVE ANY PHOTOS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR.

Power Train
Filed Aug 3, 2020FL

VEHICLE HESITATES DURING ACCELERATION. I HAVE HARD TIMES TO MANAGE THE PROPER SPEED. IT SHAKES AND JERKS INSTEAD. DOESN'T ACCELERATE SMOOTHLY. I TOOK MY CAR TO THE LOCAL DILLER TO CHECK FOR SOME RECALLS. THEY SAID THERE IS NO RECALL FOR MY CAR. AND WARRANTY IS EXPIRED SINCE MY CAR HAVE 106 MILES ON IT. I HAVE TO PAY FOR CHECKING AND FIXING. BUT I CAN'T AFFORD TO PAY THE EXPENSES

Power Train
Filed May 7, 2020110,000 milesCA

WHEN DRIVING YOU FEEL THAT SUDDENLY THE VEHICLE STARTS JERKING, AND WHEN GOING ON AN UPHILL THE VEHICLE LOOSES POWER, SLOWS DOWN AND MAY EVEN STOP COMPLETELY. THIS IS VERY DANGEROUS SPECIALLY IF YOU DRIVING IN THE MIDDLE OF THE FREEWAY; THE CARS BEHIND YOU CAN HIT YOU AT FULL SPEED WHICH IN WORST CASE IT COULD BE FATAL. IT STARTED HAPPENING WHEN MY CAR HAD ABOUT 110K MILES AND WHEN I TOOK IT TO THE DEALER THEY TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE AND THEY GAVE ME AN ESTIMATE OF ABOUT $8,000 TO REPLACE THE TRANSMISSION. *TR

Power Train
Filed Apr 14, 202065,000 milesNC

WHILE COMMUTING ON THE HIGHWAY (~60MPH) MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT SHIFT BACK TO NORMAL GEARS FOR HIGH SPEEDS (RPM GAUGE WAS SPORADIC, SHUTTERING AND JUMPY). I WAS ABLE TO MAKE IT TO A TRANSMISSION SHOP (CVT SPECIALIST) DRIVING 10 MILES PER HOUR. I WAS TOLD THAT THE TRANSMISSION WAS SHOT AND I NEEDED TO REPLACE IT (COST WAS 2,527.98) AFTER THE CVT WAS REPLACED, ROUGHLY ABOUT 45 MINUTES WHILE DRIVING , THE CAR IT STARTED DISPLAYING THE SAME SYMPTOMS. I RETURNED THE CAR BACK TO THE TRANSMISSION SHOP AND THEY SAID THE DEALERSHIP NEEDED TO DO SOME UPGRADES TO THE TRANSMISSIONS COMPUTER. AFTER THE UPDATES, DRIVING WAS NORMAL IN TILL ABOUT 1 WEEK LATER THE CVT SERVICE LIGHT TURNED ON AGAIN AND STARTED SHUTTERING... SO I TRADED IN THE CAR. THIS CARS TRANSMISSION HAS BEEN A NIGHTMARE AND MONEY PIT COSTING ME AND MY FAMILY THOUSANDS OF DOLLARS. CAR WAS ONLY AT 65K MILES WITH PROPER ROUTINE MAINTENANCE AND NO RECALLS WERE LISTED FOR MY VEHICLE. *TR

Vehicle Speed Control
Filed Mar 15, 202061,036 milesMO

ON RANDOM WHEN DRIVING ON SEVERAL OCCASIONS MY HEADLIGHT WILL GO OUT. BOTH AT THE SAME TIME. THIS MORNING WHILE DRIVING ON THE HIGHWAY TO WORK, THE LIGHTS BOTH JUST WENT COMPLETELY OUT LEAVING ME IN THE DARK. I HAD TO DRIVE WITH MY BRIGHTS ON FOR SAFETY. THE SECOND PROBLEM IN THE ACCELERATION, YOU CAN PUSH THE GAS BUT IT IS HAS NO POWER TO GO AND HESITATE.

Air BagsCrash1 injured
Filed Mar 5, 2020SC

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN THE VEHICLE WAS UNEXPECTEDLY HIT BY ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED SHE WAS SEEN IN THE EMERGENCY ROOM FOR A CT SCAN AND SOFT TISSUE INJURY. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A TOW LOT AND THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Feb 7, 2020MO

MY HEADLIGHTS KEEP GOING OUT. I HAVE HAD TO REPLACE THEM ABOUT 5 TIMES IN 3 YEARS. I EVEN HAD THEM PROFESSIONALLY PUT IN AT THE SHOP, AND NOW LESS THAN A YEAR LATER, I CAN'T EVEN DRIVE MY SON TO SCHOOL BECAUSE THEY ARE BOTH OUT AGAIN.

Power Train
Filed Feb 2, 2020103,740 milesLA

THIS VEHICLE AS WELL AS SEVERAL OTHER MANUFACTURERS ARE USING JATCO CVT TRANSMISSIONS WHICH IS DESIGNED WITH A METAL BELT ROLLING ACROSS 2 OPPOSING SIZE PULLEYS IN THE TRANSMISSION TO MAKE TRANSMISSION SHIFTING SMOOTHER AND FASTER. THE PROBLEM WITH THIS TYPE OF TECHNOLOGY IS THAT OVER A PERIOD OF TIME, THE BELT AND THE PULLEY START TO GRIND AGAINST EACH OTHER AND REDUCE THE SIZE OF EACH AND CAUSE SLIPPING OF THE TRANSMISSION. METAL SHAVINGS BEGIN TO APPEAR IN THE TRANSMISSION PAN SHOWING THE WEAR. THE DESIGN ALSO MANDATES THAT THE VEHICLE OWNER CHANGE THE FLUID AND FILTER EVERY 30,000 MILES AT THE COST OF $200 TO $300 OUT OF THE OWNERS POCKET. WHEN THIS TRANSMISSION STARTS PRODUCING METAL SHAVINGS IN THE BOTTOM OF THE TRANSMISSION PAN, SUCH AS IT HAS IN MY VEHICLE, WHICH ONLY HAS 103,000 MILES AND THE VEHICLE IS ONLY 4 YEARS OLD, REPLACING THE TRANSMISSION IS THE ONLY OPTION. THE DEALERSHIP COSTS $9,400 AND A COUPLE OF TRANSMISSION SHOPS HAVE QUOTED $7,400. THIS TECHNOLOGY COSTS THE CONSUMER MORE TO NOT ONLY OPERATE BUT ALSO DEVALUES THE PRICE OF THEIR VEHICLE IN A SHORT SPAN OF TIME. MOST TRANSMISSION EXPERTS ESTIMATE AND HAVE EXPERIENCED TROUBLE WITH THIS TRANSMISSION TO LAST NO MORE THAN 3 TO 5 YEARS BEFORE IT MUST BE REPLACED. I HAVE TAKEN THIS VEHICLE TO THE MITSUBISHI DEALERSHIP AND TO A TRANSMISSION SHOP FOR A 2ND OPINION ABOUT THE SLIPPING. THE TRANSMISSION ONLY SLIPS WHEN THE VEHICLE IS FIRST ENGAGED INTO GEAR. AFTER A 2 SECOND HESITATION, THE VEHICLE DRIVES WITHOUT

Electrical SystemFire
Filed Jan 30, 2020900 milesCA

ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOME TIME. EVEN WHEN I DROVE COUPLE OF TIME, MITSUBISHI SMELLED LIKE ROTTEN EGGS ESPECIALLY WHEN I WOULD START OR PARK AFTER A SHORT DRIVE. I ASKED THE LOCAL DEALER AND WAS NOT TOLD TO IGNORE IT. I HAVE FEW DOCUMENTS FROM DMV, INSURANCE AND PHOTOS THAT I WILL ATTACH. I NEED TO BE TOTALLY REIMBURSED FOR THE PRICE OF THE CAR. I DO HAVE FEW LOAN PAYMENT RECEIPTS , IF NEEDED TO PROVE. AFTER THE FIRE, NEITHER HOME NOR AUTO INSURANCE WILL COVER THE DAMAGE OF THE CAR. THE BURNT CAR IS SITTING IN MY DRIVEWAY. PLEASE HELP ASAP.

Engine
Filed Jan 25, 202094,000 milesCA

MY VEHICLE DOES NOT ACCELERATE AT TIMES AND ITS AN ISSUE WHILE DRIVING. I WANT TO AVOID GETTING INTO AN ACCIDENT AND I DO NOT KNOW IF ITS AN ENGINE OR TRANSMISSION ISSUE.

Power Train
Filed Jan 22, 202066,669 milesFL

VEHICLE WOULD NOT EXCELERATE AND ALMOST GOT INTO AN ACCIDENT WHILE ON HIGHWAY. NO WARNING WAS GIVEN BEFOREHAND, JUST SUDDENLY ACTED THIS WAY. I HAD TO TURN MY CAR OFF THEN ON QUICKLY TO GET IT GOING BECAUSE IT WOULDNT GO. IT THEN TELLS ME THERE IS A TRANSMISSION PROBLEM. I THEN HAD TO GO 40 MPH AND NO MORE AS IT WOULDNT LET ME GO FASTER. TOOK TO AN AUTO PLACE AND TOLD ME CVT BELT SLIPS REPEATEDLY AND POWDER ENTERS THE THING. P0776, P0730, P0741, POUR A, P0969, P2719. THESE ARE THE THINGS GIVEN TO ME BY AUTO PLACE.

Power Train
Filed Jan 14, 202084,000 milesVA

GOING ABOUT 75 MPH ON 64 EAST IN VA TOWARDS RICHMOND SUDDENLY MY RPMS JUMPED TO 6 AND THEN BACK TO ABOUT 2. I IMMEDIATELY STARTED LOOSING POWER AND RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING ON THE DASH. I PULLED OFF TO THE SHOULDER TURNED THE CAR OFF FOR A MINUTE AND STARTED IT BACK AND THE RPMS WERE JUMPING ALL OVER THE PLACE AND THE CAR WAS JERKING I COULDN'T GET IT ABOVE 45. MADE IT TO MY DAUGHTERS APT ABOUT 5 MILES AWAY AND PARKED IT. I DID SO MUCH RESEARCH ON THE VEHICLE REGARDING THE CRASH RATINGS BUT TOTALLY MISSED THE TRANSMISSION RECALL. I CALLED HYMAN BROTHERS MITSUBISHI IN MIDLOTHIAN AND WAS TOLD IT WASN'T COVERED. THIS TRANSMISSION RECALL IS MUCH LARGER THAN WHAT'S OUT THERE RIGHT NOW. I CHECKED THE VIN AND MY CAR DIDN'T HIT. I'VE ONLY HAD THIS VEHICLE FOR 45 DAYS AND NOW I'M HAVING TO REPLACE THE TRANSMISSION ON A CAR THAT'S 4 YEARS OLD AND ONLY HAS 84K MILES ON IT. THIS COULD HAVE CAUSE A MAJOR ACCIDENT ON 64 WHICH IS A 6 LANE INTERSTATE.

Power Train
Filed Jan 2, 2020103,700 milesLA

MY TRANSMISSION ON THIS VEHICLE HESITATES FOR 1 TO 2 SECONDS BEFORE ENGAGING IN EITHER DRIVE OR REVERSE, THEN ONCE IN GEAR THE VEHICLE DRIVES FINE. I TOOK IT TO WALKER MITSUBISHI, WHERE I BOUGHT IT FROM AND THEY STATED I NEEDED A NEW TRANSMISSION. I DROVE TO ANOTHER TRANSMISSION SHOP TO GET A SECOND OPINION AND WAS TOLD THE DEALERSHIP WAS NOT TELLING THE TRUTH ABOUT WHAT WAS CAUSING MY TRANSMISSION TO ENGAGE SLOW. ALSO, THE TRANSMISSION SHOP SERVICE TECH STATED THAT CVT TRANSMISSION ARE CONSTANTLY HAVE THE SAME PROBLEM. THE DEALERSHIP TOLD ME THAT THERE WERE NO RECALLS ON MY VEHICLE. I WENT ON AUTOZONE'S AND NHTSA WEBSITES AND FOUND RECALLS REGARDING THE PROBLEM.

Exterior Lighting
Filed Dec 9, 201936,000 milesFL

I WAS DRIVING TONIGHT AND MY LIGHTS WENT OUT, ( FOR THE 3RD TIME) I HAVE REPLACED THESE LIGHTS TWICE ALREADY THE LAST TIME BEING A FEW MONTHS AGO...NOW THEY BOTH GO OUT WHILE DRIVING! I HAVE OWNED SEVERAL MITSUBISHI CARS AND THIS IS THE FIRST ONE I HAVE HAD SO MANY ISSUES WITH THE LIGHTS! THIS IS A HUGE SAFETY ISSUE! SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT...OR WORSE KILLED!

Exterior Lighting
Filed Oct 21, 201929,000 milesPA

SINCE WE'VE OWNED THIS VEHICLE, WE HAVE HAD NOTHING BUT ISSUES WITH THE LIGHTS. AT NIGHT, YOU CAN HARDLY SEE. WHEN I ADDRESSED WITH SERVICE, I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND TO RESOLVE, I WOULD NEED TO BUY THE NEWER MODEL. THE HEADLIGHTS HAVE BEEN REPLACED BY MY HUSBAND ABOUT A DOZEN TIMES! THIS MORNING WHEN I LEFT FOR WORK, THEY ARE OUT YET AGAIN. THIS IS NOW A SAFETY ISSUE! ABOUT TWO MONTHS AGO, I WAS COMING HOME ON ROUTE 95 IN 8 LANES OF TRAFFIC WITHOUT HEADLIGHTS BECAUSE THEY WENT OUT AGAIN. AT THIS POINT, WE'RE DONE! AS WE SPEAK I'M WORKING WITH A LOCAL DEALERSHIP TO GET OUT OF THIS DEATH TRAP AND I FELT IT WAS IMPORTANT TO ESCALATE THIS ISSUE TO ENSURE OTHERS ARE NOT IMPACTED.

Exterior Lighting
Filed Oct 12, 201960,000 milesMO

HEADLIGHTS KEEP BURNING OUT.. NOW HAVING TO REPLACE FOR THE THIRD TIME.

Engine
Filed Oct 9, 201948,700 milesNY

THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE

Fuel/Propulsion System
Filed Oct 4, 2019SD

DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU

Power Train
Filed Oct 3, 2019SC

I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VIN#. I DON'T UNDERSTAND WHY. ITS ONLY 36,000 MILES

Structure › Body
Filed Sep 14, 201958,000 milesFL

TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.

Power Train
Filed Sep 11, 201970,300 milesMD

I WENT INTO MY DEALERSHIP FOR AN OIL CHANGE SATURDAY 9/7/19 AND AFTER I LEFT WITHIN A FEW HOURS A "TRANSMISSION SERVICE REQUIRED" ALERT CAME ON THE CAR BEGINS TO STUTTER AS I ACCELERATE AT A CERTAIN LEVEL AND THEN LATER THE ENGINE LIGHT. I COULD NOT GO BACK THE SAME DAY BECAUSE THEY HAD CLOSED.SUNDAY I HAD MY NEIGHBORHOOD MECHANIC RUN THE SCANNER ON THE CAR AND THE CODE ABOUT A TRANSMISSION PRESSURE SWITCH SENSOR WAS READING. MONDAY MORNING I CALL THEM AS SOON AS THE SERVICE CENTER OPENS AND THEY TELL ME TO BRING IT IN. WHEN I BRING IT IN, I WAIT ABOUT AN HOUR OR SO AND THEY COME TELL ME I NEED A NEW TRANSMISSION, WE HAVE ORDERED THE PART THAT WILL COME IN ON WEDNESDAY. I LEAVE TO GO BACK TO WORK WHICH WAS ABOUT 40 MILES AWAY FROM THE DEALERSHIP AND THE CAR COMPLETELY STALLS AS IM MAKING A U-TURN TO MY JOB'S PARKING LOT.

Engine
Filed Jul 24, 201926,580 milesNY

MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

Power Train
Filed Jul 19, 201953,000 milesAZ

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BEFORE THE ENGINE SHUT OFF. THE CONTACT WAITED A COUPLE OF MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN). THE CONTACT CALLED MARK MITSUBISHI PHOENIX (LOCATED AT 1901 E BELL RD, PHOENIX, AZ 85022, (602) 888-2840) AND AN APPOINTMENT WAS SCHEDULED FOR JULY 20, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

Air BagsCrash
Filed Jul 18, 2019OR

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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