Page 3 of 3 · complaints 101–111 of 111

2002 Mitsubishi Montero complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Tires
Filed Apr 4, 200321,500 milesTX

THE DRIVER'S SIDE REAR TIRE DISINTEGRATED, WHICH ALMOST CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB

Engine and Engine Cooling › Engine
Filed Mar 20, 2003FL

ENGINE VIBRATES WHEN AT IDLE, AND ACTS AS IF IT MAY STALL, BUT DOES NOT. TOOK THE CAR TO THE DEALER AND DEALER SAID IDLE WAS TOO LOW. BUT A WEEK LATER, ENGINE VIBRATED AGAIN AND APPEARED IT WAS GOING TO STALL BUT DID NOT. I CALLED MITSUBISHI REPS IN CALIFORNIA, THEY CAME DOWN TO FLORIDA TO TEST MY CAR. FOR THREE DAYS THEY KEPT IT AND SAID THEY FIXED THE PROBLEM: THEY CHANGED THE SPARK PLUGS AND CABLES AND TOLD ME TO USE PREMIUM FUEL FROM AMOCO. A WEEK LATER THE CAR VIBRATED AGAIN AND APPEARED IT WOULD STALL BUT IT DID NOT. MITSUBISHI SAID THEY HAVE NO IDEA WHAT IS CAUSING VIBRATIONS BUT THEY ARE LOOKING IN TO IT. THEY TOLD ME THEY CAN NOT FIND A SOLUTION IF THEY DO NOT KNOW WHAT IS CAUSING PROBLEM. I AM VERY FRUSTRATED WITH MY MONTERO. WILL PROBABLY TRADE FOR BIG AMERICAN GAS GUZZLER.*JB

Steering › Linkages › Tie Rod AssemblyCrash1 injured
Filed Feb 8, 200313,388 milesNJ

OUR ACCIDENT OCCURED WHILE TOWING A POP UP TRAILER. WE ARE EXPERIENCED DRIVER'S AND HAVE BEEN TOWING A TRAILER FOR MORE THAN 12 YEARS. WHILE TRAVELING AT APPROXIMATELY 55 MPH, SUDDENLY AND WITHOUT WARNING I WAS UNABLE TO CONTROL THE CAR. WE WERE TRAVELING ON A STRAIGHT SECTION OF HIGHWAY IN THE RIGHT LANE. THE ROAD CONDITIONS AND WEATHER CONDITIONS WERE GOOD. THERE WERE NO TIRE FAILURES ON THE CAR OR THE TRAILER. THE STEERING WHEEL STARTED ROCKING AND SOON WE HAD NO CONTROL OF THE CAR. THE FRONT END FELT AS THOUGH IT WAS NOSE PLOWING. THE CAR SWERVED INTO THE LEFT LANE. THE FIRST IMPACT WAS TO THE TRAILER; IT BRUSHED AGAINST THE CONCRETE MEDIAN DIVIDER. THE CAR THAN PULLED TO THE RIGHT. THE SECOND IMPACT WAS TO THE DRIVER'S SIDE FRONT END OF THE CAR THAT HIT THE METAL GUARDRAIL ON THE RIGHT SIDE OF THE ROAD. THE WEIGHT OF THE TRAILER PULLED US BACK ONTO THE ROAD. THE TRAILER AT THIS POINT JACK KNIFED AND FLIPPED ONTO IT'S ROOF PROCEEDING NORTH ON THE HIGHWAY FOR ABOUT 50 FEET. THE THIRD IMPACT WAS TO THE DRIVERS SIDE REAR OF THE CAR, AGAIN HITTING THE GUARDRAIL AS THE TRAILER PULLED THE CAR BACKWARD. WE FEEL THAT IF WE WERE NOT TOWING THE TRAILER WE WOULD HAVE BEEN ANOTHER VICTIM OF A SUV ROLL OVER ACCIDENT. AFTER EXAMINING THE CAR AFTER THE ACCIDENT IT WAS DISCOVERED THAT THE LEFT TIE ROD WAS SNAPPED IN HALF. THE LEFT FRONT TIRE WAS TURNED OUTWARDS WHILE THE RIGHT FRONT TIRE WAS FACING FORWARDS. MITSUBISHI HAS YET TO BE ABLE TO EXPLAIN WHAT HAPPENED WITH THE CAR. TO DATE THE

Engine and Engine Cooling
Filed Jan 25, 20039,142 milesCA

THIS CAR HAVE A LOT OF PROBLEM THAT THE DEALER CANNOT RESOLVED OR FIX, IT FIRST STARTED ON NOV 15,2002 WHEN THE CAR STALLED WHEN ON IDLE. I CALLED THE DEALER THE NEXT DAY NOV 16,2002 AND ADDRESS THE PROBLEM, BUT THEY TOLD ME IF THE SAME PROBLEM HAPPEN, BRING IT TO THE NEAREST DEALER. ON JANUARY 1, 2003 THE CAR STALLS AGAIN AND THE CHECK ENGINE LIGHT IS ON, ON JANUARY 2,2003 I WENT TO THE DEALER AND THEY DIAGNOSED THE CAR AND THEY TOLD ME THE PROBLEM IS MISFIRE AND THEY RESET THE LIGHTS AND ADJUST THE IDLE. ON JANUARY 14,2003 THE CAR STALLS AGAIN, THE NEXT DAY I WENT TO THE DEALER AND THE CAR STALLS AGAIN AND I GOT ALMOST HIT AT THE FREEWAY. AND THEY REPLACED THE IDLE SPEED CONTROL AND TOLD ME THEY FIX THE PROBLEM. BUT AFTER A WEEK ON JANUARY 14, 2003 THE CAR STALLS AGAIN, AND WHEN I GOT HOME A GAS IS LEAKING UNDER THE GAS TANK IT ONLY STOP LEAKING WHEN I OPEN THE THE GAS CAP. THE NEXT DAY ON MY WAY TO THE DEALER THE CAR STALLS AGAIN ON THE FREEWAY AND I GOT ALMOST GOT AN ACCIDENT ON THE FREEWAY BECAUSE THE CAR JUST STOP AND HESITATE TO START AFTER SEVERAL ATTEMP IT STARTS AND I CALLED THE DEALER AND MITSUBISHI CUSTOMER RELATIONS AND DRIVE TO THE DEALER, THEY ADVICE ME TO LEAVE THE CAR FOR THE DAY AND THEY WILL CONTACT THE FACTORY TECHNICIAN REGARDING THE PROBLEM, THE NEXT DAY I WENT BACK TO THE DEALER TO PICK UP THE CAR BUT THEY TOLD ME THAT THEY CANNOT DUPLICATE THE PROBLEM SO THEY NEED ANOTHER DAY, ON THE THIRD DAY I JUST CALLED THEM AND ASK ANY DEVELOPEMENT BUT THEY TOLD M

Unknown or Other
Filed Oct 29, 2002NE

THIS VEHICLE HAS HAD MULTIPLE PROBLEMS WHICH THE DEALERSHIP, ON MULTIPLE ATTEMPTS TO FIX, HAS NOT BEEN ABLE TO FIX FAILURE. INITIALLY, THE VEHICLE WAS LEAKING FUEL AT THE PASSENGER REAR WHEEL WELL. THIS HAS OCCURRED ON 3 SEPARATE OCCASIONS. NO REASON FOR THIS WAS FOUND UPON INSPECTION. THE 3RD TIME THERE WAS FUEL LEAKAGE, THERE WAS ALSO A FAILURE OF THE ENGINE IN WHICH HESITATING AND STALLING OCCURRED. THE SES LIGHT DID INITIATE. INITIALLY THE SOLENOID WAS REPLACED. 6 DAYS LATER THE SAME THING OCCURRED AND THE SES LIGHT DID AGAIN COME ON. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER AND THE REAR CAMSTER AND FILTER WAS REPLACED. WE REQUESTED A MEETING WITH THE DISTRICT MANAGER TO DISCUSS THE PROBLEM. WE WERE TOLD HE WOULD BE BACK FROM VACATION AFTER 10/1 AND WE WOULD BE CONTACTED. AFTER THE LAST REPAIR, THE VEHICLE HAD A PROBLEM WITH LOSS OF POWER AT TIMES. THIS INCLUDED SLOW RESPONSE WHEN STEPPING ON THE FUEL (TO INCLUDE FLOORING IT) WHEN TRYING TO PASS. IT WAS TAKEN TO THE DEALER ON 10/4. THE SERVICE MANAGER DROVE IT AND STATED "COULD NOT DUPLICATE COMPLAINT". IT WAS TAKEN TO THE DEALER A SECOND TIME APPROX. 1 WK LATER AND EVEN THOUGH FLOORING IT AT 35 MPH INITIATED A SLUGGISH RESPONSE IN WHICH THE RPM NEVER JUMPED UP BUT JUST STEADILY INCLINED AT A SLOW RATE, THE SERVICE MANAGER AGAIN SAID HE FELT THERE WAS NO PROBLEM. THIS LOSS OF POWER HAPPENED ONCE WHEN TRYING TO MERGE ONTO THE FREEWAY AND I ALMOST GOT HIT BEFORE I COULD PULL BACK OVER AND OUT OF THE WAY. ON 10/21 THE VEHIC

Structure › Frame and Members2 injured
Filed Oct 25, 2002FL

WAS DRIVING 60MPH AND HAD SWERVED TO MISS A DOG WHEN THE VEHICLE FLIPPED AND ROLLED OVER. THE ROOF HAD CAVED IN AND INJURED THE DRIVER AND PASSENGER. BOTH WERE HOSPITALIZED. THE AIR BAGS ON THE SIDE FAILED TO DEPLOY. TS

Air BagsCrash
Filed Oct 21, 2002NC

2 SEPERATE HEAD ON ACCIDENTS IN THIS VEHCILE AND THE AIRBAGS HAVE FAILED BOTH TIMES. THIS TIME THE ABS ALSO DID NOT WORK. DT

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 20, 2002CA

ROTORS AND PADS NEEDED TO BE REPLACED ON ALL 4 MECHANISMS DUE TO EXCESSIVE WEAR AND GRINDING SOUND. VEHICLE HAS BEEN BACK TO DEALERSHIP IN JANUARY, FEBRUARY, AND MAY 2002. PLEASE DESCCRIBE DETAILS. *AK

Tires
Filed Aug 7, 2002WV

BRIDGESTONE, DUELER HT-689, P265/70R16, DOT # ELLJJNM3701, ORIGINAL EQUIPMENT ON A 2002, MITSUBISHI, MONTERO WITH 11400 MILES. PASSENGER'S SIDE REAR TIRE BLEWOUT AT 65-70 MPH. *AK *YH

Air Bags › FrontalCrash2 injured
Filed Jul 12, 2002NY

VEHICLE INVOLVED IN ACCIDENT WHEN SECOND PARTY RAN RED LIGHT. VEHICLES AIR BAGS DID NOT DEPLOY CAUSIONG INJURY TO CONSUMER AND HIS DAUGHTER. *JG

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 24, 2002MD

BRAKES SYSTEM FAILED TO STOP THE VEHICLE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Mitsubishi Montero → · Every Montero year → · How the figures are calculated →