CONSUMER RECEIVED A RECALL LETTER ON HIS VEHICLE, UPON ATTEMPTING TO MAKE AN APPOINTMENT TO HAVE THIS SERIOUS DEFECT FIXED, CONSUMER WAS INFORMED THAT THE REPAIR WILL TAKE A DAY AND THE DEALER REFUSED TO PAY FOR LOANER VEHICLE. *YD
2001 Mitsubishi Montero complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
WAS TRAVELING 40MPH WHEN ANOTHER VEHICLE CAME OUT IN FRONT UNEXPECTEDLY, AND VEHICLE WAS "T" BONED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUFFERED ABDOMINAL/ LEG , AND NECK INJURIES; FRONT PASSENGER SUFFERED NECK AND HAND INJURIES; AND REAR PASSENGER SUFFERED RIGHT KNEE AND ARM INJURIES. ALL RECEIVED EMERGENCY TREATMENT AND RELEASED. *AK CONSUMER STATED THAT MITSUBISHI MOTORS WERE NOTIFIED, FIRST THEY SENT OUT AN INSPECTOR, THE TEST WAS DONE ON THE VEHICLE, BUT COULD NOT FOUND ANYTHING, AGAIN ANOTHER MECHANIC WAS ASSIGNED AND CONSUMER IS STILL AWAITING THE RESULT. *YD
THE CHECK ENGINE LIGHT HAS ILLUMINATED ON THREE OCCASIONS, THE DEALER REPLACED THE PURGE CONTROL VALVE. NLM
AFTER VIEWING NEWS ABOUT ROLLOVER MY 9 YR DAUGHTER HAS HAD NIGHTMARES AND I HAD TO GET SOMEONE TO DRIVE US IN ANOTHER CAR TO GO ON A FAMILY VISIT TO UPSTATE NY,SPOKE TO DEALERSHIP MANAGER ABOUT RETURNING CAR,HIS RESPONSE; I HAVE TO PAY DEALER $10,000 SO MY CREDIT WONT GET RUINED.THERE SHOULD BE A MANDATORY RECALL BEFORE AN ACCIDENT SHOULD HAPPEN TO SOMEONE. MMCA SENT ME A VIDEO WHICH I HAD MY DAUGHTER VIEW, BUT IT HASN'T CHANGED HER PRIOR REACTION*AK
CONSUMER WAS TRAVELING AT ABOUT 30-40 MPH WHEN TIRES LOCKED UP, AND VEHICLE BECAME UNDRIVEABLE. THERE WAS ALSO AN ENGINE PART THAT BROKE OFF. HAS NOT CONTACTED DEALER. *AK
IS YOUR ORGINIZATION GOING TO TEST AND FORCE A RECALL ON THE POTENTIAL FOR THE 2001 MITSUBISHI MONTERO TO TIP OVER. THE DEALER TOLD ME YOUR ORGINIZATION HAD NO COMMENT BECAUSE YOU DIDN'T AGREE WITH THE CONSUMER REPORTS FINDINGS. THE REPORT WAS AIRED JUNE 20TH INDICATING THE 2001 FULL SIZE MITSUBISHI TIP OVER AT LOW SPEEDS. THE DEALER WOULD NOT COOPERATE EVEN THOUGH I HAD THE CAR FOR ONLY 2 DAYS. WHY WAS NO TESTING DONE ON THIS VEHICLE BUT INSTEAD ON THE SPORT MONTERO? *AK
HAVING VIEWED ROLLOVER RISK ON CONSUMER REPORTS TESTS ON MONTERO, I FEEL THIS SHOULD BE INVESTIGATED. *AK
THE CAR HAS BEEN GIVEN ME PROBLEM SINCE I BOUGHT THE CAR. THE CAR STALL SON ME WHEN I TURN LEFT OR RIGHT AND THE BRAKE LIGHT TURNS ON. VEHICLE CREEPS FORWARD WHEN BRAKE PEEDLE IS ON. I HAVE TAKEN THE CAR 4 TIMES TO THE SHOP . DEALER HAS ALREADY CHANGED THE PARTS BUT IT STILL HAS THE SAME PROBLEMS. I HAVE TRIED WITH THE DEALER AND THEY GIVE ME THE RUN AROUND. PLEASE LET ME KNOW WHO I NEED TO CONTACT. THANKS STEPHANIE SILVA. *AK
MY VEHICLE WAS STOPPED AT A RED LIGHT WAITING FOR A GREEN TURN SIGNAL. OTHER VEHICLE FAILED TO STRAIGHTEN AFTER MAKING A TURN AND HIT MY VEHICLE HEAD-ON. HIS SPEED APPROX .35, MY SPEED 0. HIS AIRBAGS FIRED OFF. MINE DID NOT. DEALER CANNOT GET AIRBAG SYSTEM TO RESET PROPERLY WHILE UNDER REPAIR. THEY SEEM UNCONCERNED. I WANT TO KNOW IF MY AIRBAGS WILL WORK. *AK
POWER EXTERIOR MIRRORS ARE DISTORTED AND CAUSING POOR VISIBILITY. VEHICLE BEEN IN DEALER SHOP ON EIGHT OCCASIONS, AND UNABLE TO CORRECT PROBLEM. *AK *JB
WE HAVE A 2001 MITSUBISHI MONTERO LTD. WE SPECIFICALLY PURCHASED THIS CAR BECAUSE OF ADDITIONAL PASSENGER SEATING IT PROVIDES WITH THE 3RD SEAT THAT IS A STANDARD FEATURE. AS IN MANY SUV WITH 3RD SEATS, IT IS DOES NOT PROVIDE FULL LEG ROOM, SO WE INT
CENTER REAR LAP BELT DOES NOT TIGHTEN UNLESS IT HAS BEEN FULLY EXTENDED. DEALER SAYS IT'S DESIGN. *AK
WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE TRAVELING AT 50MPH AND I WAS TRAVELING AT 50MPH. THE OTHER CAR WAS TOTALLED AND MY CAR IS SIGNIFICANTLY DAMAGED 50% OF THE FRONT OF THE CAR AND TO THE DRIVER SIDE DOOR. DUE TO THE NEWNESS OF THIS CAR AND MINIMAL CRASH TEST INFORMATION AVAILABLE, I AM EXTREMELY CONCERNED THAT THE AIRBAGS DID NOT DEPLOY. I FEEL THEY SHOULD HAVE AND DEMAND DIAGNOSTIC TESTING AND PROOF THAT THE SRS IS FUNCTIONING PROPERLY. MOST CRASH TESTING IS PERFORMED AT 30MPH AT WHICH THEY DO DEPLOY. HOW DO I GET REASSURANCE THAT THIS VEHICLE IS SAFE AND NOT MALFUNCTIONING? *AK
A SOON AS I PICKED UP MY VEHICLE ON 10/10/00, I BROUGHT TO THE SALESMAN ATTENTION THAT SOMETHING IS WRONG WITH THE DRIVER'S SIDE MIRROR I CAN'T SEE THINGS PROPERLY.HE SAID SEE SERVICE TOMORROW.WHEN I WAS GOING HOME THAT NIGHT, THE MIRROR APPEARED TO BE LIKE A FUNHOUSE MIRROR.THINGS LOOKED DISTORTED.VERY HARD TO SEE THINGS CORRECTLY.WENT TO THE DEALER NUMEROUS TIMES WITH THEM ORDERING NEW MIRRORS AND INSTALLING THEM.I 'M VERY UPSET THAT IT IS HARD TO DRIVE USING THE DRIVERS SIDE MIRROR.ALL I HEAR FROM THE SERVICE MANAGER IS STILL WAITING FOR THE LOCAL REP. TO CALL ME.PLEASE HELP ME AND OTHERS WITH THIS SITUATION.A COUPLE OF US SAID AT THE DEALER THAT THE MIRROR OR HOUSING IS DEFECTED.THEY ALSO SAID OTHER CUSTOMERS HAVE COMPLAINED AS WELL.THIS IS A SERIOUS MATTER REGARDING THE DRIVERS SIDE MIRROR. AT NIGHT IT IS ESPECIALLY DIFFICULT.YOU CAN'T USE CORRECT JUDGEMENT WHEN TURNING LANES BECAUSE THINGS ARE DISTORTED.THE SERVICE MANAGER SEAMS VERY HELPFUL BUT I'M GETTING NO WHERE. I HAVE BEEN TRYING TO CONTACT MITSUBISHI BUT IT'S HARD TO FIND A NUMBER TO CALL THE LOCAL REP.ANY INFORMATION YOU NEED OR PROOF PLEASE CALL ME. ERIC MARTIN 631-737-6100 THANKS. *AK
APPROACHING HIGHWAY SPEEDS , A VIBRATION OCCURS AT T FRONT END OF THE VEHICLE, MOST NOTICEABLE ON THE PASSENGER SIDE WHERE A LOUD CONTINOUS RATTLE DEVELOPES. MOREOVER A LOOSENESS IS NOTICEABLE IN TRUCK.*AK( DOT NUMBER: )
CONSUMER WAS PLEASED WITH MANUFACTURER FOR RECALLING PASSENGER SIDE REARVIEW MIRROR DUE TO LACK OF SAFETY COMPLIANCE BUT FEELS THE DRIVERS SIDE MIRROR SHOULD BE INCLUDED IN RECALL. NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mitsubishi Montero → · Every Montero year → · How the figures are calculated →