Page 3 of 3 · complaints 101–135 of 135

2002 Mitsubishi Galant complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags › FrontalCrash1 injured
Filed Jul 19, 2004GA

VEHICLE WAS COMPLETELY STOPPED WHEN REAR-ENDED BY CHEVY SUBURBAN TRAVELING APPROX. 50 MPH. CAR WAS THRUST FORWARD OVER 50 AND STRUCK REAR-END OF PICKUP TRUCK. DRIVER SIDE SEAT BROKE ON IMPACT-CAUSED SEAT TO SLIDE COMPLETELY FORWARD. NO AIR BAG DEPLOYMENT. DRIVER WAS RESTRAINED IN SEAT BELT, BUT STILL HIT HEAD ON WINDSHIELD RESULTING IN BRAIN INJURY. *JB

Service Brakes, Air › AntilockCrash
Filed Jun 10, 200433,000 milesFL

BRAKES FAILED TO STOP VEHICLE, HIT ANOTHER VEHICLLE THEN A CONCRETE BARRIER. SPEED APPROXIMATELY 45 MPH, BOTH FRONTAL AIRBAGS FAILED TO DEPLOY.*AK

Air Bags › FrontalCrash2 injured
Filed Jun 1, 2004TX

WHILE DRIVING 50 MPH CONSUMER'S VEHICLE REAR-ENDED ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID DEPLOY. *AK

Air Bags › FrontalCrash1 injured
Filed May 21, 200425,000 milesCA

A FRONT END COLLISION WITH A TRUCK GOING 40 MPH IN AN INTERSECTION. THE AIR BAGS DID NOT DEPLOY RESULTING IN HEAD, CHEST, NECK, AND BACK INJURY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 1, 2004100 milesCA

I BOUGHT MY GALANT IN OCTOBER OF 2002, THE FIRST YEAR I HAD THE CAR I HAD TO TAKE IT IN FOR THE BRAKES SQUEAKING AND GRINDING FOUR TIMES. EACH TIME THE DEALER SAID THAT THERE WAS NOTHING WRONG, AND SENT ME BACK HOME. I WAS TOLD THAT IT WAS MY FAULT THAT MY BRAKES WERE BAD BECAUSE OF HOW I DRIVE. I ONLY HAD THE CAR FOR A COUPLE WEEKS WHEN MY BRAKES STARTED SQUEEKING AND GRINDING THE FIRST TIME. I CONTACTED MITSUBISHI, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH MY VEHICLE, AND THAT THEY WERE NOT GOING TO FIX THE PROBLEM. I FEEL LIKE THIS IS AN UNSAFE CAR FOR MY CHILD TO RIDE IN BECAUSE I DO NOT KNOW WHEN MY BRAKES MIGHT FAIL OR REALLY WHAT IS WRONG WITH THEM. MY ENGINE ALSO HAS A BURNING SMELL TO IT ALMOST ALL THE TIME, AND I WAS TOLD THAT THERE WAS NOTHING WRONG BY MITSUBISHI. I ALSO HAVE NUMEROUS FRIENDS THAT HAVE GALANTS AND HAVE THE SAME BREAK PROBLEMS.*AK

Suspension › Front › Stabilizer Bar
Filed Apr 27, 200438,000 milesMN

1) 2002 GALANT WITH FRONT SUSPENSION RATTLE. (JUST 4,000 MILES OUTSIDE OF WARRANTY.) 2) DIAGNOSIS, EXCESSIVE PLAY IN FRONT-RIGHT SUSPENSION STABILIZER LINK JOINT, PART NO. MR333763 (OLD PART IS AVAILABLE). PREMATURE FAILURE DUE TO INFERIOR QUALITY OF PLASTIC SOCKET IN JOINT! 3) MITSUBISHI DEALERSHIP REFUSED TO EXTEND WARRANTY COVERAGE OF PART DESPITE UNUSAL FAILURE. *AK

Seat Belts › Rear/OtherCrash
Filed Mar 22, 2004NC

GRACO SNUGRIDE MODEL # 7464-CEL. ON 3/16/2004, DURING A FOUR CAR PILE UP, CONSUMER'S VEHICLE WAS REAR ENDED. DURING THE COLLISION, THE INFANT CHILD SEAT TURNED OVER ON ITS SIDE. THE CHILD SEAT WAS INSTALLED AT AN INSPECTION STATION BY A CERTIFIED CHILD SEAT TECHNICIAN PRIOR TO TH ECOLLISION. ALSO, ON 3/21/2004, WHILE MAKING A RIGHT TURN, THE CHILD SEAT FELL OVER ON ITS SIDE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 27, 200412,000 milesMD

MY VEHICLE HAS BEEN IN OUT OF THE REPAIR SHOP REGARDING MY BRAKES. NONE OF THE TECHNICIANS AT OURISMAN MITSUBISHI CAN IDENTIFY WHAT IS CAUSING THE PROBLEM. UPON THE REQUEST OF THE GM, I TOOK MY VEHICLE TO THEM TO HAVE IT INSPECTED AGAIN. I PURCHASED MY VEHICLE IN 2002 AND IN THAT YEAR I HAVE TAKEN MY VEHICLE TO THE SERVICE DEPARTMENT TO HAVE MY BRAKES WORKED ON. MY BRAKES ARE CONSTANTLY PRODUCING A GRINDING NOISE. THE GRINDING NOISE ALSO MAKES MY VEHICLE VIBRATE WHEN BRAKING. I HAVE FILED SEVERAL CLAIMS REGARDING THE ISSUE WITH BBB AND MISUBISHI HAS NOT YET PERFORMED A THOROUGH INSPECTION ON MY BRAKES, FRONT AND REAR AS PROMISED, TO DETERMINE WHAT IS CAUSING THIS PROBLEM. *AK

Electrical System
Filed Feb 21, 200415,200 milesVA

TWO WEEKS AGO AS I WAS DRIVING TO WORK, MY GALANT SIMPLY STOPPED MOVING. THE ENGINE WAS STILL RUNNING, ALL THE WARNING LIGHTS CAME ON, BUT THE CAR WOULD NOT MOVE. AFTER TURNING IT OFF AND RESTARTING IT SEVERAL TIMES, I DID GET TO WORK AND HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 24 HOURS, DROVE IT, RAN SOME TESTS AND TOLD ME THEY COULDN'T FIND ANYTHING WRONG. THE SAME THING HAPPENED YESTERDAY, BUT IT STOPPED MOVING FIVE TIMES BEFORE I COULD FINALLY GET TO WORK. AGAIN I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD IT FOR 30 HOURS; SAME RESULTS. I FEEL LIKE I'M DRIVING A TICKING BOMB--I COULD HAVE BEEN REAR-ENDED ANY OF THE TIMES WHEN THE CAR JUST STOPPED MOVING. I NEED SOMEONE TO FIND OUT WHAT'S WRONG AND FIX MY CAR. *JB

Steering
Filed Jan 15, 20048,390 milesAL

STEERING-CAR PULLED TO THE RIGHT -REMEDY, TECH SAID STEERING WHEEL OFF CENTER, ADJUSTED AND CROSS ROTATED FRONT TIRES. BRAKES-GRINDING -REMEDY, TECH SAID CALIPER SUPPORTS WERE FAULTY, REPLACED SUPPORTS AND TURNED ROTORS, THEY WOULD NOT REPLACE ROTORS. OTHER-HOOD WAS NOT SECURE IN HOOD LATCH, BOUNCED UP AND DOWN. -REMEDY, TECH SAID HOD LATCH OUT OF ADJUSTMENT, STILL BOUNCED AFTER CAR WAS PICKED UP.

Wheels
Filed Jan 15, 200422,616 milesNC

AIRCONDITIONING LEAKS FROM BENEATH GLOVE COMPARTMENT. DRAINED TWICE BUT COMPANY WILL NOT REPAIR IF THERE IS THE PRESENCE OF ANY OUTSIDE MATERIAL SUCH AS A LEAF, A PIECE OF DEBRIS THAT THEY CLAIM IS IN THE SYSTEM. DEALER REPAIR STATED THAT THERE IS SOMETHING IN THE BODY THAT IS ALLOWING DEBRIS TO GET IN AND WHEN CONSUMER INDICATED THAT WAS A CAR DEFECT DEALER SAID THAT THERE WAS NOTHING THEY COULD DO. THEREFORE, DEFECT IN BODY CAUSED PROBLEM WITH COOLING SYSTEM AND NEITHER IS COVERED BY WARRANTY. CONSUMER IS ACTIVELY SEEKING REMEDY FOR THIS PROBLEM. CAR HANDLES LIKE GARBAGE. TIRES HAVE BEEN REPLACED, BRAKES, ALIGNMENT DONE TWICE AND THE CAR PULLED TO THE RIGHT STILL. AFTER BRAKES WERE DONE CAR ACTUALLY PULLED MORE TO LEFT. THE CAR STINKS. STEERING SAID TO HAVE NO PROBLEM YET SEE ABOVE. THE CAR STINKS.

Suspension
Filed Jan 14, 200433,600 milesMD

I HAVE A 2002 GALANT, AND AT 30,000MILS, I HAD TO REPLACE THE FRONT BRAKE ROTORS, AND THE BRAKE PADS. I WAS TOLD IT'S NOT COVERED UNDER THE WARRANTY TERMS. THERE'S SEVERE VIBRATIONS, AND ROTATIONAL NOISE NOTICED WHEN DRIVING AT 60MPH AND ABOVE, AND I TOOK THE CAR BACK TO THE DEALER, THEY TOLD ME THEY REPACKED MY BEARINGS, BUT THE NOISE AND VIBRATIONS STILL CONTINUE TO SURFACE. ALTHOUGH THE DEALERSHIP TRIED TO HELP ME, WHILE THE CARS IS STILL UNDER WARRANTY, BUT I DON'T THINK THEY KNOW THE PROBLEMS THEMSELF.*AK

Service Brakes, Hydraulic
Filed Jan 8, 2004AL

BRAKES. *LA

Service Brakes, Hydraulic
Filed Oct 24, 2003NJ

I PURCHASED A 2002 MITSUBISHI GALANT ES FROM DUNPHY MITSUBISHI IN HAVERTOWN, PA FEBRUARY 18, 2002. A COUPLE OF DAYS LATER MY BRAKES STARTED TO SQUEAK, I CALLED DUNPHY MITSUBISHI AND SCHEDULED AN APPOINTMENT FOR SERVICE. AFTER THE SERVICE CENTER SPRAYED MY BRAKES DAYS LATER THEY BEGAN TO SQUEAK AGAIN, I PLACED ANOTHER CALL AND WAS TOLD BY DUNPHY SERVICE DEPARTMENT THAT THEIR WILL BE A REMEDY TO SOLVE THE PROBLEM AND I WILL RECEIVE A NOTICE SHORTLY. WELL, I STILL HAVE NOT RECEIVED A NOTICE AND MY BRAKES CONTINUES TO SQUEAK AND I'M CONCERNED FOR MY SAFETY. SO, I CALLED PERUZZI MITSUBISHI IN FAIRLESS HILLS, PA AND EXPLAINED WHAT I WAS TOLD BY DUNPHY MITSUBISHI AND WAS ADVISED THAT THEIR WAS NOT A REMEDY AND I WAS LIED TOO BY DUNPHY MITSUBISHI. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 31, 2003NC

ONGOING- FROM DATE OF PURCHASE FAILS TO STOP EVEN AFTER BRAKES REPLACED.UST USE BRIGHTS IN ORDER TO HAVE ANY VISIBILITY FROM HEADLIGHTS.*AK

Air Bags › FrontalCrash
Filed Aug 20, 2003AZ

WHILE DRIVING BETWEEN 30-40 MPH CONSUMER'S VEHICLE COLIDED WITH ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

SeatsCrash1 killed
Filed Jul 14, 2003PA

FOIA REQUEST COPY OF INFO RE COMPLAINTS OF DEFECTS & CRASH TESTING...NAR 07/14/2003 *MR INFO REQUEST. THE LAW OFFICE OF DAVID ITKOFF ON BEHALF OF CONSUMER AZEKEL PAUL WHO WAS KILLED AS A DIRECT RESULT OF A DEFECTIVE REAR SEAT SEAT BACK *CB *JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jul 11, 200318,107 milesCT

WHILE DRIVING, 2 LUG NUTS BROKE OFF. *AK THE DEALER REPLACED ALL 4 LUG NUTS *PH *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 9, 2003NJ

ROTORS- I HAVE HAD MY CAR NOW FOR A YEAR AND 2 MONTHS. IT WAS PURCHASED BRAND NEW AND THE ROTORS HAVE BEEN CHANGES TWICE ALREADY AND PROBABLY A THRID TIME BY NEXT MONTH. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 6, 200315,000 milesMN

FRONT BRAKE ROTORS WARPED AFTER 15000 MILES, AND THE PROBLEM RESURFACED AGAIN AT 29000 MILES ALONG WITH EXCESSIVE BRAKE NOISE.*JB

Air Bags › FrontalCrash
Filed Mar 3, 20038,000 milesCA

CONSUMER LOSS CONTROL OF THE VEHICLE AND REAR ENDED ANOTHER CAR, AND NONE OF THE AIR BAGS DEPLOYED. *JB

Service Brakes, HydraulicCrash
Filed Feb 21, 2003CA

THE BRAKES FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Steering › Hydraulic Power Assist › Pump
Filed Jan 14, 2003IL

CONSUMER STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED.*JB

Air Bags › Frontal
Filed Nov 7, 2002NM

WHILE TRAVELING AT 25 MPH, CONSUMER STATES VEHICLE T-BONE ANOTHER CAR AND NONE OF THE VEHICLES AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Air Bags › FrontalCrash
Filed Nov 7, 2002NM

WHILE TRAVELING AT 35 TO 40 MPH, CONSUMER STATES' RAN A RED LIGHT AND T-BONE ANOTHER DRIVER. CONSUMER STATES NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Unknown or OtherCrash2 injured
Filed Oct 23, 2002AL

NO SUMMARY. DT

Structure
Filed Sep 25, 2002CA

CONSUMER STATES THAT THE VEHICLE WAS MANUFACTURED IMPROPERLY SINCE IT DOESNT HANE KEY HOLES TO OPEN THE VEHICLE ON THE PASSANGER SIDE. NLM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 27, 2002GA

BRAKES ARE SQUEAKING ON THIS GALANT SINCE WE PURCHASED IT AND MY HUSBANDS COUSIN PURCHASED A GALANT AND HIS BREAKS ARE ALSO SQUEAKING. *AK

Tires
Filed Aug 17, 2002NJ

SEVERE STEERING VIBRATIONS AT HIGHWAY SPEEDS 60MPH & ABOVE. THE DEALER HAS, SO FAR, REPLACED FRONT RIGHT TRANSAXLE, BALANCED TIRES 4-TIMES, AND REPLACED OEM GOODYEAR EAGLE LS TIRES (205/55/16) WITH BRIDGESTONE POTENZA TIRES (205/55/16). HOWEVER, THE FRONT TIRES REPEATEDLY GET OUT OF BALANCE EVERY NOW AND THEN, AND SEVERE STEERING VIBRATIONS CONTINUE AT 60MPH HIGHWAY SPEED, WHICH IS CREATING A POTENTIAL LIFE-THREATENING SAFETY HAZARD EVERY TIME THE VEHICLE IS DRIVEN OVER 60-65 MPH SPEEDS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 19, 2002NY

VEHICLE PURCHASED ON 2/25/02. BRAKES ARE SQUEALING VERY LOUDLY, AND CONSUMER IS CONCERNED ABOUT THEIR EFFECTIVENESS. VEHICLE WAS CHECKED BY DEALER, WHO STATED THAT NOTHING COULD BE DONE TO STOP SQUEAKING.*AK

Unknown or Other
Filed Jul 10, 2002PA

ENGINE LIGHT KEEPS COMING ON, AND EACH TIME CONSUMER TAKES VEHICLE BACK TO DEALER. ENGINE LIGHT COMES BACK ON INSIDE 48 HOURS.*AK

Suspension
Filed Jun 11, 2002NJ

SEVERE VIBRATIONS ARE FELT ON THE STEERING WHEEL BEGINNING OVER THE SPEED OF 60 MPH AND GRADUALLY INCREASING OVER 70 MPH WHICH MAY INCREASE THE RISK OF MOTOR VEHICLE HAZARD TO THE VEHICLE OCCUPANTS ESPECAIALLY DRIVER. THE VIBRATIONS ARE MAXIMUM AT A STEADY SPEED OF 65 TO 70 MPH ON A NEWLY CONSTRUCTED HIGHWAY PREFERABLY WITH SMOOTH SURFACE. STEERING VIBRATIONS DECREASES WHEN DRIVING ON HIGHWAYS WITH ROUGH SURFACES AND WHEN ACCELERATING THE CAR, THAT IS WHEN STEPPING OVER THE GAS PEDAL. HOWEVER, OVER A SMOOTH SURFACE HIGHWAY, STEERING VIBRATIONS ARE SEVERE WHEN ACCELERATING OVER 65-75 MPH AND DECELARATING UPTO 65-75 MPH AND MAINTAIN A STEADY SPEED AT 70MPH WITH SLIGHT VARIATIONS. SEVERE STEERING WHEEL VIBRATIONS ARE FELT HIGHEST AT THE TOP OF STEERING (ALSO APPARENT VISUALLY AND FELT ON HANDS) AND GRADUALLY DECREASING TOWARDS THE BASE (BOTTOM) OF THE STEERING WHEEL.*AK

Exterior Lighting
Filed Jun 10, 2002PA

NHTSA RECALL 99 V 305 011/MANUFACTURER'S RECALL 990WVD0097 CONCERNING ELECTRICAL HARNESS: WINDSHIELD WIPERS/ FOG LAMPS, AND TURN SIGNAL ARE INOPERATIVE. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Equipment › Appliance › Air Conditioner
Filed Mar 22, 2002GA

ON FEBUARY 16 I NOTICE THAT THE AIR WAS BLOWING OUT HOT AIR I WENT TO SOUTHLAKE TO GET MY WINDOW ETCHING SECURITY SET UP THEY SAID THAT IT WAS FINE WELL THAT WAS IN THE COLD SEASON SO I HAD NO NEED TO USE THE AIR THEN ATLANTA EXPERICED A COUPLE OF HOT DAYS AND I NEED TO USE MY AIR FOR SURE THEN BUT THE SAME THING HAD HAPPEN ALL OVER AGAIN SO I WENT BACK TO SOUTHLAKE MITSUBISHI ON 03/19/02 THE CUSTOMER SERVICE PERSON TOLD ME TO BRING IT BACK ON 03/20/02 AND I LEFT IT, ABOUT 10.00 AM MR. DAIN JONES CONTACT ME AND INFORMED ME THAT A ROCK HAD HIT MY AIR COMPRESSER AND PUNTURED A HOLE IN IT AND IT WAS NOT A WARRANTY ISSUE I JUST DON'T BELIVE THIS CAN HAPPEN I AM NOT A MACHANIC BUT I HAVE COMMOM SENSE PLEASE IF SOME ONE WOULD CONTACT ME AS SOON AS POSSIBLE I WOULD APPRECIATE IT.*AK

Air Bags › FrontalCrash2 injured
Filed Feb 25, 2002MO

I WAS INVOLVED IN AN ACCIDENT THAT TOTALED THIS VEHICLE. SPEED WAS APPROXIMATELY 65-70MPH AND THE CAR ROLLED END TO END AND LANDED ON ITS SIDE. NONE OF THE AIRBAGS WERE DEPLOYED. MYSELF AND MY PASSENGER ARE LUCKY TO BE ALIVE. I WOULD LIKE TO BE CONTACTED BY A LAWYER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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