1994 Mitsubishi Galant complaints

PAINT FADED AFTER 3 YEARS. NO SAFETY DEFCT. *AK

THE LOWER CONTROL ARM BALL JOINT FAILED PRIOR TO RECALL NOTICE 00V-421, CONSUMER WAS DENIED REIMBURSEMENT BECAUSE SEVERAL WORDS WERE WRONG ON THE INVOICE, THE DEALER HAS NOT BEEN ABLE TO FIX THE PROBLEM. NLM

EXCESS PLAY IN THE LOWER CONTROL ARMS AND BALL JOINTS. *AK

ELECTRICAL PANEL ON THE DRIVER DOOR IS INOPERABLE DUE TO A MALFUNCTION WITHIN THE ASSEMBLY, ALSO A CONTINUOUS SMELL OF SMOKE OCCURS WHILE THE VEHICLE IS BEING DRIVEN. PLEASE GIVE ANY FURTHER DETAILS.*AK

RECALL 99V066001. BALL JOINT SEPARATED FROM STEERING KNUCKLE, CAUSING DRIVER TO LOSE CONTROL AND CAUSE DAMAGE TO VEHICLE. UNDER THE RECALL, DEALER ONLY REPLACED ONE OF THE BALL JOINTS, AND THE OTHERS CAUSED THE COLLISION. DEALER NOR MANUFACTURER WILL REPLACE THE OTHER BOOT AS STATED IN THE RECALL.*AK *SLC

CONSUMER EXPERIENCED PROBLEMS BEFORE RECALL 99V066001, CONSUMER WANTS REIMBURSEMENT FOR SEVERAL REPAIRS AND A TOTAL OF NINE TRIPS TO THE REPAIR SHOP DUE TO DEFECT. *SLC

WHILE DRIVING THE WHEEL FELL OFF THE AXLE CAUSING THE VEHICLE TO SPIN OUT OF CONTROL CAUSING DAMAGE TO THE VEHICLE, POSSIBLY RELATED TO RECALL (SR-99-002) WHICH WAS ISSUED AFTER THE INCIDENT. *MJS

WHILE MAKING A RIGHT TURN DRIVER LOST CONTROL OF VEHICLE AND HIT 3 PARKED VEHICLES. VEHICLE AND OTHER 3 VEHICLES WERE TOTALED. DEALER COULDN'T FIND CAUSE.

CONSUMER WAS PULLING OUT OF DRIVEWAY AND HEARD A POPPYING NOISE/ SMELLED SMOKE. HER HUSBAND LOOKED UNDERNEATH VEHICLE AND NOTICED THAT BELT HAD POPPED OUT. SHE DROVE VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HER THAT PULLEY/CRANKSHAFT CAME APART. THEY REPLACED THE PART, THEN ONE WEEK LATER THE SAME PROBLEM HAPPENED AGAIN. CURRENTLY, SHE HEARED A PINGGING NOISE.*AK

WHEN I TOOK MY CAR IN FOR A RECALL INSPECTION OF MY FRONT BALL JOINT BOOT I WAS INFORMED BY THE MITSUBISHI SERVICE TECHNICIAN THAT BOTH OF MY FRONT LOWER CONTROL ARMS AND BALL JOINTS WERE DANGEROUSLY WORN. THIS WAS NOT COVERED BY THE RECALL BECAUSE THE BOOTS WERE INTACT, HOWEVER. IT SEEMS THAT, GIVEN THAT THE PARTS HAVE CLEARLY HAD OTHER FAILURES AS EVIDENCED BY THE RECALL, THEY ARE PRONE TO PREMATURE WEAR THAT SHOULD BE THE MANUFACTURERS RESPONSIBILITY. THIS SEEMS UNACCEPTABLY PREMATURE FOR THIS KIND OF FAILURE, AND I HAVE NOT EXPERIENCED OR HEARD OF THESE PARTS FAILING AT SUCH LOW MILEAGE ON OTHER VEHICLES. I THINK THE SITUATION INDICATES THAT THE PARTS OR DESIGN ARE DANGEROUSLY INADEQUATE, BUT THAT MITSUBISHI IS TRYING TO TIE IT TO BOOT FAILURE TO MINIMIZE THEIR FINANCIAL RESPONSIBILITY (THE COST FOR REPLACEMENT WAS $479). I WAS ALSO INFORMED BY THE MITSUBISHI SERVICE ADVISOR AT THE DEALER (ERIK REKDAL) THAT HE HAS EXPERIENCED THESE EARLY CONTROL ARM/BALL JOINT FAILURES AS A COMMON OCCURRENCE ON VEHICLES LIKE MINE.

I RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS BOOTS OF MY VEHICLE DUE TO IMPROPER INSTALLATION OF THE ASSEMBLY AT THE FACTORY. I TOOK MY VEHICLE IN FOR THE RECALL REPAIR AND THEY SAID THAT SINCE THE BOOT WASN'T DAMAGED THEY WOULD NOT REPAIR IT. THEY DID NOTE THAT BOTH BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. I FEEL THIS IS A DEFECTIVE PART AND THAT THEY ARE TRYING NOT TO EAT THE COST OF THE REPAIR. I QUESTION HOW MANY OTHER CUSTOMERS HAD TO HAVE THIS PART REPAIRED THEY WOULD NOT GIVE ME STATISTICS ON THE NUMBER, I CONTACTED THE CUSTOMER RELATIONS AT MITSUBISHI DAN MERRIL AND HE DENIED ANY REPAIRS. I FEEL THAT THEY ARE TRYING NOT TO ACCEPT THIS IS A FAULTY PART ON THEIR VEHICLE. I HAVE NEVER HAD TO REPLACE A BALL JOINT ON ANY VEHICLE I HAVE OWNED I FIND IT STRANGE THAT BOTH ARE BAD AND THERE IS A SAFETY RECALL ON A RELATED PART THE BALL JOINT BOOT. PLEASE INVESTIGATE THIS MATTER FURTHER AND PLEASE CALL ME AT HOME IF YOU NEED ANY FURTHER ASSISTANCE . THE SAFETY RECALL NOTICE IS # SR-99002. I HAVE BEEN TRYING TO DETERMINE THE POPING NOISE IN MY VEHICLE SINCE 30000 MILES. THEY SAY THAT THE PART FAILING IS NORMAL WEAR AND TEAR. YA RIGHT!.......THATS WHY THEIR IS A RECALL.

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-066004), PRIOR TO RECALL NOTIFICATION, EXCESSIVE WEAR OF THE TIRES OCCURRED PRIOR TO AXLE FALLING APART, CONSUMER REQUESTING REIMBURSEMENT. *MJS

CONSUMER RECEIVED RECALL MANUFACTURER'S SR99002 IN 06/1999. TOOK AUTOMOBILE TO DEALER, AND WAS TOLD SHE DID NOT HAVE A PROBLEM. CURRENTLY, TOOK AUTOMOBILE BACK TO DEALER, AND WAS TOLD THAT VEHICLE HAS TOO MANY MILES. SHE TOOK IT TO SUPERIOR MITSUBISHI IN FAYETTVILLE. *AK

CONSUMER HAS PROBLEMS WITH BRAKES/CLUTCH AND STEERING WHEEL. SHE SAID THAT STEERING WHEEL WANDERED ON IT'S OWN. WHEN APPLYING BRAKES BRAKE PEDAL STAYED UP HIGH, AND ON OTHER TIMES, BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR. EVERY SIX MONTHS, SHE HAD TO REPLACE BRAKES. ALSO, CLUTCH STUCK, AND MOVED INTERMITTENTLY. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HER THAT PROBLEM CANNOT BE DUPLICATED. *AK

THIS INFORMATION WAS RECONSTRUCTED FROM MEMORY. I WROTE A LETTER TO NHSTA IN 1995. THOUGH I NO LONGER OWN THE CAR (I SOLD IT IN APRIL 2000) I AM ENTERING THIS DATA AT THIS TIME, BECAUSE OF TODAY'S PRESS RELEASE REGARDING THE MITSUBISHI COVERUP. I HOPE THIS WILL ASSIST NHSTA IN IT'S INVESTIGATION AGAINST MITSIBUSHI. PLEASE CHECK BACK FILES FOR COPIES OF DOCUMENTS SUBMITTED WITH MY 1995 LETTER. DEBBIE RYAN

WHEEL BEARING KEEPS DANGEROUSLY FAILING WITHOUT WARNING, CAUSING WHEEL TO WIGGLE EXCESSIVELY. . CONSUMER HAS REPLACED BEARINGS FOUR TIMES WITHIN 87000 MILES. *AK

CONSUMER STATED THAT ON PASSENGER'S SIDE OF VEHICLE IN THE DASH ONE CAN HEAR THE AIRBAG MAKING A CLICKING NOISE. CONSUMER FEELS UNSAFE BECAUSE IT MAY DEPLOY. *AK

THE LEFT, RIGHT, AND BOTH REAR POWER WINDOWS MAKE RATTLING NOISES. *SLC

VEHICLE HAS BEEN MAKING A NOISE FOR SOME TIME. CURRENTLY, CONSUMER FINDS OUT THAT THE RIGHT REAR LOWER CONTROL ARM BUSHING ARE WORN OUT. *AK *ML

THE VEHICLE STALLED DUE TO ABS SYSTEM LOCKING UP AND FAILURE. YH

DOORS LOCK ON THEIR OWN, AND LATCHES CLICK. *AK

CONSUMER WAS INVOLVED IN A SIDE IMPACT COLLISION DRIVING AT 20 MPH, AND WAS FORCED INTO TWO OTHER CARS HEAD-ON. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAG DEPLOYED. ALSO, CAR WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

AFTER VEHICLE WAS PARKED IN PARKING LOT FOR AN HOUR, CONSUMER STARTED TO PULL OUT AND HEARD LOUD NOISE. STOPPED VEHICLE & NOTICED WHEEL HAD COME OFF THE DRIVER'S FRONT SIDE. BALL JOINTS & TIE ROD ENDS WERE COMING OUT. VEHICLE WAS TOWED TO DEALERSHIP & CONSUMER WAS INFORMED THE PROBLEM WAS NOT A DEFECT, BUT WAS REPAIRABLE. *AK

VEHICLE WAS SWAYING TO RIGHT. ALSO, THERE WAS A KNOCKING NOISE LIKE SOMETHING WAS COMING LOOSE. *AK

THE ELECTRICAL SYSTEM OF THE CAR FAILED WHICH INCLUDED NO POWER TO THE WINDOWS SUNROOF DOORS AND THE ANTI-LOCK BRAKE SYSTEM KEPT COMING ON SHOWING A FAILURE IN THE SYSTEM

WHEN DRIVING VEHICLE /PUTTING GEAR IN PARK IT MAKES A LOUD VIBRATING NOISE.*AK

THE TRANSMISSION FAILED PREMATURELY. NLM

THE DRIVERS SEAT BELT WILL NOT REMAIN LOCKED WHEN FASTENED. NLM

THE DEALER CLAIMS THAT THE BALL JOINTS PASSED INSPECTION AT THE TIME OF THE RECALL, BUT NOW THEY ARE LOOSE. DEALER SAYS I AM RESPONSIBLE FOR REPAIRS

ENGINE PULLEY: CRANKSHAFT;THE OUTER RING WHICH HOLDS THE ALTERNATOR AND AIR CONDITIONER BELT HAS SEPARATED, CAUSING THE BELT TO COME OFF, RESULTING IN RING FLYING AROUND FREELY, AND CAUSING A VERY LOUD NOISE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

RECALL 98V212000 CONCERNING STOP LAMP SWITCH. RECALL REMEDY DID NOT CORRECT THE PROBLEM. WHEN THE STOP LAMP SWITCH WAS ASSEMBLED GREASE WAS INADVERTENTLY APPLIED TO THE CONTACT POINT. PLEASE GIVE ANY FURTHER DETAILS. *AK

AUTOMATIC TRANSMISSION DISENG, ONTO A CLOVER-LEAF, AND WERE BEGINNING TO MERGE ONTO A JUNCTIONING INTERSTATE. THE TRAFFIC WE WERE MERGING INTO WAS TRAVELING AT HIGHWAY SPEED (APPX 70MPH,) AND WE WERE ALMOST REAR-ENDED WHEN THE CAR DISENGAGED FROM DRIVE AND BEGAN COASTING AND SLOWING DOWN. THIS EXACT SITUATION OCCURRED 22,000 MILES EARLIER. *AK

RECALL WORK NOT PERFORMED IN A TIMELY MATTER AND ONCE PERFORM A MECHANIC NOTICE BOLTS ON THE CONTROL ARM WERE LOOSE OR MISSING. 94 GALANT(SR-99-002). YH

LOWER BALL JOINT - FRONT: LEFT BALL JOINT CAME OFF WHILE DRIVING OFF THE DRIVEWAY. HAD IT REPLACED ($391.00) AT PEP BOYS. A FEW WEEKS LATER, I RECEIVED A SAFETY RECALL NOTICE (SR-99-002) FROM MITSUBISHI. TOOK MY CAR TO THE DEALER ON 7/15/99. THE DEALER REPLACED THE RIGHT ARM ASSEMBLY ON THE OTHER SIDE FREE OF CHARGE. AS INSTRUCTED ON THE "REIMBURSEMENTS" SECTION OF THE RECALL NOTICE, I BROUGHT THE ORIGINAL PAID INVOICES TO GLENDALE MITSUBISHI FOR REIMBURSEMENT. HAND THEM TO MARK TOOHEY, SERVICE ADVISOR. AFTER CALLING HIM SEVERAL TIMES, HE TOLD ME HE GAVE THEM TO THE SERVICE MANAGER, AND THAT THE MANAGER WOULD BE CALLING ME BACK REGARDIN THE STATUS OF MY CLAIM. NO CALL RECEIVED. I THEN CAME IN PERSON TO SEE THE SERVICE MANAGER, HE SAID THAT HE NEVER RECEIVED THE INVOICES, AT HIS REQUEST I GAVE HIM COPIES. HE TOLD ME THAT HE WOULD CALL ME BACK. I HAVE CALLED TO CHECK THE STATUS OF MY CLAIM, AND ONLY GET THE SAME ANSWER: I WILL BE CALLED BACK, OR MY CHECK WILL BE MAILED AS SOON AS MITSUBISHI REIMBURSES GLENDALE MITSUBISHI FIRST. AS OF TODAY, NOVEMBER 18, 1999, I HAVE NEITHER BEEN CALLED NEITHER HAVE I RECEIVED A CHECK IN THE MAIL. REGARDING THE HEADLIGHTS: THEY HAVE BEEN FLICKERING/DIMMING DURING DECCELERATION SINCE I BOUGHT MY CAR (IT HAD 47K MILES APPROX). AK

PASSENGER'S AIRBAG SYSTEM MALFUNCTIONED, CAUSING THE AIRBAG TO GO THROUGH THE SEAMS, BUT NOT DEPLOY WHICH MAY HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

NO SUMMARY

WHEN THE BRAKES WERE APPLIED IN A PANIC STOP PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-066) PRIOR TO RECALL NOTICE, CAUSING DAMAGE TO OTHER COMPONENT AS WELL. CONSUMER IS DENIED REIMBURSEMENT. MJS

COMPRESSOR BEARING FAILED AT 53,000 MILES AND AGAIN AT 105,500. $1800 FOR FIRST REPAIR. THIS SEEMS TO BE A RECURRING PROBLEM. I CAN UNDERSTAND A COMPONENT FAILING, BUT I'VE NEVER HAD AN AIR CONDITIONING COMPRESSOR FAIL TWICE! 50K MILES AVERAGE LIFE EXPECTANCY IS HORRIBLE! HAVE OTHERS COMPLAINED, OR DO I HAVE A UNIQUE SITUATION? COULD THE DRIVE BELT NOT BE IN PROPER ALIGNMENT, CAUSING UNDO STRESS ON THE PULLEY BEARINGS? DO I HAVE ANY RECOURSE?

RUBBER BOOT ON VEHICLES LOWER CONTROL ARM BALL JOINTS FAILED PRIOR TO RECALL NOTICE CAUSING THE VEHICLE TO DROP TO THE GROUND WHILE BACKING INTO A SPACE (99V-066). NLM

DUST COVER ON BALL JOINT ASSEMBLIES FAILED PRIOR TO RECALL NOTICE (99V-066). NLM

VEHICLE EXPERIENCED FAILURE OF RECALL COMPONENT PRIOR TO RECALL NOTICE, HOWEVER BEING DENIED FOR (DIFFERENT COMPONENT PART) (99V-066). MJS

WHILE DRIVING A BOLT CAME OFF THE SUSPENSION, CAUSING THE FRONT TIRE TO NEARLY COME OFF. ALSO, CAUSED THE FRONT END TO LOCK UP DUE TO A TRANSMISSION ROD COMING OFF. *AK

BALL JOINT FELL OUT OF VEHICLE PRIOR TO RECALL NOTICE, CONSUMER HAD THE REPAIRS DID NOT REMEDY PROBLEM BECAUSE BALL JOINT BECAME LOOSE AGAIN. NLM(RECAL SR-99-002)

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT ON TWO OCCASIONS PRIOR TO RECALL NOTICE (99V-066), HOWEVER DENIED DUE TO ADDITIONAL WORK NECESSARY TO CORRECT PROBLEMS, PULLING TO SIDE (INNER AND END TIE RODS REPLACED ADDITIONALLY). MJS

CONSUMER WAS DRIVING AT APPROX 5-10 MPH WHEN IT HIT A TRUCK HEAD-ON, DUAL AIRBAGS DID NOT DEPLOY, CAUSING CHEST INJURIES TO DRIVER .*AK

LOWER LATERAL ARMS AND TIE RODS HAD TO BE REPLACED AT 35,100 MILES. WHEN PASSING ANOTHER VEHICLE AT 60 MPH, THE TRANSMISSION WENT INTO NEUTRAL - VERY DANGEROUS SITUATION SINCE ANOTHER VEHICLE WAS APPROACHING IN THE OTHER LANE. ALSO VEHICLE DOWNSHIFTS INTERMITTENTLY ON A FREQUENT BASIS. POWER WINDOW REGULATOR ON RIGHT FRONT PASSENGER SIDE FAILED AT 35,100 MILES.

BALL JOINTS NEED REPLACING BECAUSE OF RECALL. THE DEALER REFUSED TO DO THE RECALL. YH

THE DRIVER'S SIDE FRONT BALL JOINTS ARE PREMATURELY WORN OUT, AND CV BOOT IS LEAKING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHEN DRIVING ABOUT 30-35 MPH, LOWER ENGINE PULLEY CAME LOOSE, CAUSING THE BELT TO COME OFF. VEHICLE BECAME VERY TOUGH TO STEER AT THIS TIME. THE PROBLEM IS BEING CORRECTED BY DEALERSHIP AT OWNER'S EXPENSE. OWNER EXPEREINCED THE SAME PROBLEM IN JULY OF 1996. *AK *ML