UPON TH EENGINE HEATING AND COOLING THE PLASTIC GASKET ON TH EENGINE OIL COOLER CAN GET PINCHED, CAUSING AN OIL LEAK. MINI COOPERS IN PRIOR YEARS - 2002-2007 HAD THE SAME ISSUE AND MINI HAD A RECALL. IF I SPEND THE $1,800 TO GET THE REPAIR THE NEXT TIME THE ENGINE HEATS UP AND COOLS - THE GASKET COULD BECOME PINCHED AGAIN - THUS CAUSING A LEAK. MINI COOPER OF ATLANTA IS YES THIS COULD HAPPEN AND I WOULD HAVE TO GET IT REPAIRED AGAIN. MINI COOPER NEEDS TO ENSURE THE 2 PLATES OF THE METAL OIL COOLER ARE SECURE AND CANNOT EXPAND AND SHRINK - UPON ENGINE USAGE. THIS IS THE SAME MANUFACTURING FLAW MINI COOPER HAD IN 2002 - 2007 - SO WHY HASN'T MINI COOPER BEEN TOLD TO FIX THEIR PROBLEM - VERSES THROWING THE RESPONSIBILITY TO THE CUSTOMER?
2009 Mini Cooper S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
ENGINE CEASED WHILE TRAVELING ON HIGHWAY. PREVIOUSLY TOOK CAR TO MINI DEALER WHEN ENGINE LIGHT WAS ON AND WAS TOLD THAT THE ENGINE LIGHT WAS PROBABLY ON BECAUSE OF THE GAS CAP AND THEIR WAS NOTHING TO WORRY ABOUT. *TR
LEAKING TURBO OIL FEED LINE AND FAILING TIMING CHAIN. *TR
AIR BAG WARNING LIGHT COMES ON WHILE DRIVING. BMW NORTH AMERICA HAD ISSUED A RECALL FOR THE 2005 - 2008 MODELS, BUT NOT AFFECTED 2009 (2008 PRODUCTION DATE) MODELS. PERSISTENT OIL LEAKS FROM AND AROUND OIL FILTER HOUSING AND TURBO OIL LINES. OIL LEAKS DIRECTLY ON EXHAUST MANIFOLD DOWN PIPE, POTENTIALLY STARTING A FIRE, HASN'T YET, BUT THERE HAS BEEN PLENTY OF SMOKE AND IN ONE INSTANCE, A SMALL FLARE-UP WHEN OIL DRIPPED ON THE PIPE AS THE CAR WAS IDLING IN THE GARAGE AFTER A SHORT TRIP. *TR
TL* THE CONTACT OWNS A 2009 MINI COOPER S. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
TIMING CHAIN, WENT ,,THE DEALER SAID IT WAS THE SELF ADJUSTING TIMING CHAIN, IF IT SELF ADJUSTS THERE MUST BE A MANUFACTURE DEFECT,,LOOKED ON LINE AND FROM 2007-2009 500,000 CAR HAD THE SAME PROBLEM THE COST TO FIX IS $2200 DEALER SAID NOT WORTH FIXING AND SENT ME TO LOOK AT A NEW CAR. *TR
A FEW WEEKS AFTER I BOUGHT THE VEHICLE, I NOTICED THAT THERE WAS A NOISE WHEN STARTING THE ENGINE COLD. THIS "RATTLING" NOISE WOULD CONTINUE UNTIL THE ENGINE HEATED UP & GO AWAY. I TOOK THE CAR IN THEY CHANGED THE OIL & TOLD ME THAT THE COOLANT WAS LOW. HE ASKED IF THE CAR WAS OVERHEATING WHICH IT WAS NOT. HE TOLD ME TO KEEP A CLOSE EYE TO SEE IF THE CAR OVERHEATS. I MADE AN APPOINTMENT TO TAKE THE CAR TO A LOCAL MECHANIC JUST TO BE SAFE. A FEW DAYS LATER, DRIVING 65MPH ON THE FREEWAY I NOTICED SMOKE COMING OUT OF MY EXHAUST & THE HOOD, CLOSER TO THE WINDSHIELD NOT THE FRONT BY THE RADIATOR. SMOKE STARTED COMING FROM THE VENTS AND SMELLED "RUBBERY". THE THERMOSTAT SYMBOL APPEARED & THEN THE OIL LIGHT. I TOOK IT TO CARMAX WHO SAID "SRY, NO EXTENDED WARRANTY, NO HELP". I TOOK IT TO THE LOCAL MECHANIC. HE TOLD ME INITIALLY THAT THE THERMOSTAT WAS BLOWN AND THERE WAS A MATERIAL FAILURE OF THE HOUSING (IT WAS CRACKED), HE REPLACED ALL THE PIPES FROM THE COOLANT: $482. THE MECHANIC CALLED & SAID THAT HE COULD NOT "BURP" THE VEHICLE & THAT IT MADE A WEIRD SOUND SO THEY HAVE TO "BLEED IT OVERNIGHT". THIS DID NOT SOLVE THE ISSUE SO THEY HAD TO TAKE THE ENGINE APART & FIND THE PROBLEM. THE HEAD CASKET WAS BLOWN & QUOTED ME A REPAIR BILL OF $5000+ .THE OWNER OF THE SHOP CALLED BMW AND ASKED IF THEY COULD DO A "GOOD FAITH" REPLACEMENT WHICH THEY SAID THEY WOULD DO IF THE CAR HAD LESS THAN 80,000 MILES ON IT... MINE HAD 85,000 MILES ON IT... FROM WHAT I AM READING ON THE COMPLAINT BOARD,
I HAVE BEEN GETTING THE AIR BAG WARNING LIGHT (IN RED) COMING ON WHILE DRIVING THE CAR STARTED IN FEBRUARY, 2015. I'VE TOLD THAT MINI/BMW IS AWARE OF THIS ISSUE, BUT IS NOT MAKING ANY MOVEMENT ON ESTABLISHING A SAFETY RECALL ON AFFECTED CARS. WARNING LIGHT COMES ON REGARDLESS OF HOW MANY PASSENGERS ARE IN THE VEHICLE. SOMETIMES THE LIGHT COMES ON AND STAYS ON, OTHER TIMES IT CYCLES THROUGH ON-OFF, WITH THE AUDIBLE WARNING, SEVERAL TIMES A MINUTE. *TR
I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. THE MINI COOPER S ENGINE STOPPED RUNNING AND WOULD NOT START. THAT DAY WAS HEAVY SNOW AND THE ROADS WERE VERY DIFFICULT TO DRIVE ON. I COULD NOT MOVE THE CAR. AFTER SOMETIME WAITING ON A TOW TRUCK THE FOUR WAY FLASHERS QUIT WORKING. FORTUNATELY NO ONE RAN INTO THE CAR. I DISRUPTED TRAFFIC FOR ABOUT AN HOUR UNTIL THE POLICE WERE ABLE TO PUSH THE CAR OFF THE ROAD. THE CAR WAS TOWED TO THE MINI DEALER AND IT WAS DETERMINED THE TIMING CHAIN BROKE. THE CAR ONLY HAS 32,000 MILES ON IT. RESEARCHING, I SEE THAT MANY MINI OWNERS HAVE EXPERIENCED THE TIMING CHAIN FAILING. MY 17 YEAR OLD DAUGHTER USUALLY DRIVES THIS CAR. I AM GLAD I WAS DRIVING IT WHEN THIS HAPPENED AND FORTUNATE THE CAR WAS NOT MOVING WHEN THE ENGINE FAILED. *TR
THE TIMING CHAIN FAILED, FOUND TO BE SHEARED THROUGH. *TR
PURCHASED A USED 2009 MINI COOPER S HARDTOP WITH 27,000 MILES ON IT AND WITHIN 20 DAYS THE CLUTCH WAS SLIPPING UPON LIGHT ACCELERATION AND CAUSED VERY UNSAFE DRIVING CONDITIONS. IT WAS REPLACED BY THE CARMAX WARRANTY GIVEN UNDER THE FIRST 30 DAYS , MY VEHICLE NOW HAS 32,000 MILES AND IS STARTING TO FEEL SIMILAR TO THE PREVIOUS SYMPTOMS. *TR
2009 MINI COOPER S - I, LIKE SO MANY OTHER MINI COOPER OWNERS, HAVE JUST FALLEN VICTIM TO THE "DEATH RATTLE" OF THE [KNOWN BY BMW] DEFECTIVE/FAULTY AND NON-RECALLED TIMING CHAIN ISSUE. IT'S ABSURD THAT WE CONTINUE TO EXPOSE THIS FAR TOO COMMON DEFECT OF A PRODUCT THAT WAS ORIGINALLY DEEMED AS A "NON-SERVICE" ITEM GOOD FOR THE OPERATING LIFE OF THE ENGINE. MOST OWNERS EXPERIENCE PROBLEMS WITHIN THE FIRST 50,000 MILES. I PURCHASED THIS WELL MAINTAINED (AT A LOCAL MINI DEALER) MINI FROM A PRIVATE PARTY JUST DAYS AFTER THEY PERFORMED AN EXPENSIVE 'WALNUT TREATMENT' TO CLEAR OUT EXCESSIVE CARBON BUILD UP. WITHIN 100MI OF THIS SERVICE, THE 'DEATH RATTLE' STARTS. I AM NOW BEING TOLD THAT IT WILL RUN JUST OVER $2400 (I'VE UNCOVERED ABOUT $400 IN TOTAL PARTS) TO CORRECT AN ISSUE BMW HAS BEEN HIDING BEHIND FOR YEARS; THEY'VE EVEN ISSUED A WARNING TO SERVICE ADVISORS TO NOT RE-INSTALL THE DEFECTIVE PARTS, BUT DENY THE PART TO ACTUALLY BE DEFECTIVE OR IN NEED OF RECALL. WHEN WILL ANYONE STAND UP FOR THE LITTLE GUY, THE CONSUMER, AND DEMAND THIS WELL KNOWN, OFTEN OCCURRING, EXTREMELY EXPENSIVE AND POTENTIALLY DANGEROUS DEFECT BE CORRECTED AT THE COST OF THE MANUFACTURER? I NOW HAVE AN $11,500 PAPER WEIGHT. *TR
MY TIMING CHAIN HAS NOW STARTED TO FAIL FOR THE 4TH TIME ON THIS CAR. THE TIMING CHAIN TENSIONERS FAIL AND MINI DOES NOTHING TO CORRECT THE ISSUE PAST THE WARRANTY PERIOD. *TR
I WAS DRIVING MY MINI COOPER ON I-95 WHEN THE I NOTICED A VERY STRONG BURNING SMELL AND THE CLUTCH WAS GIVING ME DIFFICULTY CHANGING GEARS. AS I WAS GETTING OFF I-95 THE GEARS WERE NOT RESPONDING AND THE CAR BEGAN TO SLOW DOWN. I GOT OFF I-95 AND JUST MADE IT TO A MAIN BLVD. WHEN THE CLUTCH GAVE OUT AND THE CAR WOULD NOT MOVE. I COULD SEE THE CARS IN THE REAR VIEW MIRROR COMING AT FULL SPEED AND HONKING AT ME TO MOVE OUT OF THE OF THE WAY. I CALLED 911 AND ASKED FOR A PATROL TO SPOT TRAFFIC AND THEN TRIED TO GET OUT OF THE CAR TO ASK FOR HELP BUT ALMOST GOT RAN OVER BY CARS PASSING BY. I THOUGHT I WAS GOING TO GET EITHER HIT OR KILLED. TWO MAN IN A VAN STOPPED AND PUSHED MY CAR OUT OF THE WAY UNTIL THE TRUCK STOPPED. THE POLICE CAR NEVER SHOWED UP. A WEST PALM BRAMAN MINI COOPER SERVICE MAN WAS DRIVING BY AND TOLD ME THE CLUTCH WAS COMPLETELY BURNT OUT AND TO TOW THE CAR TO HIS FACILITY. I DID AND MINI COOPER REFUSED TO FIX IT EVEN THOUGH THEY ARE AWARE OF THE DEFECT AND THE MANY COMPLAINTS. THEY TRIED TO TELL ME THE CLUTCH WAS WORN OUT BUT THE CAR ONLY HAS 13,000 MILES, THEY ALSO TRIED TO BLAME IT ON AGGRESSIVE DRIVING OR THAT I DID NOT KNOW HOW TO DRIVE A STANDARD TRANSMISSION. I TOLD THEM I DRIVE VERY SLOW AND HAVE BEEN DRIVING STANDARD TRANSMISSION MY ENTIRE LIFE. THEY JUST REFUSE TO ACKNOWLEDGE THE MANUFACTURING DEFECT. PLEASE MAKE SURE THAT SOMEONE LOOKS INTO THIS SO THAT NO ONE HAS TO FACE THE SAME DANGER I DID OR EVEN WORSE, BE KILLED. *TR
ONCE YOU SEARCH THE 'DEATH RATTLE' ON GOOGLE, YOU CAN GET LOTS OF INFO ABOUT WHAT IS GOING ON AND THE DEATH RATTLE IS REALLY COMMON ON THE R56. IT IS REALLY A COMMON PROBLEM AND MINI SHOULD TAKE THE RESPONSIBILITY OF THAT. *TR
TOOK VEHICLE IN FOR INSTALLATION OF THE HEAT SHIELD FOR TURBO FEED LINE. THIS IS A RECALL AND NEWLY INSTALLED PART TO PROTECT THE TURBO FEED LINE DUE TO OVERHEATING. ONCE IT WAS INSTALLED I WAS INFORMED THAT THE TURBO LINE IS FAILING AND THE DEALER WANTS TO CHARGE ME $1500 TO REPAIR THE LEAKING LINE. THE FAILURE OF THE LINE IS OBVIOUSLY DUE TO EXCESSIVE HEAT AROUND THIS LINE... THE SAME REASON THEY ARE INSTALLING A HEAT SHIELD. THIS IS RIDICULOUS AND THE ITEM SHOULD BE RECALLED AND REPLACED! *TR
WHILE IDLING AT A RED LIGHT, VEHICLE RPMS VARIED DRAMATICALLY AND THE ENGINE SHUT OFF. VEHICLE WAS ABLE TO BE RESTARTED AND MOVED WITH THE CHECK ENGINE LIGHT ILLUMINATED. UPON FURTHER INVESTIGATION THE VALVE COVER WAS FOUND TO HAVE A VACUUM LEAK, WHICH HAS BECOME A COMMON ISSUE WITH MINI COOPER S MODELS. *TR
DURING LIGHT ACCELERATION AT INTERSTATE SPEEDS, THE ENGINE LOST SOME POWER AND THE SERVICE ENGINE LIGHT CAME ON. THE DEALER FIRST REPLACE THE VACUUM HOSES. IT HAPPENED AGAIN, THE DEALER REPLACED THE VACUUM PUMP. IT HAPPENED AGAIN IMMEDIATELY, THE DEALER REPLACED THE TURBOCHARGER UNIT BECAUSE THE WASTEGATE WON'T CLOSE COMPLETELY. THE TURBOCHARGER AND WASTEGATE SHOULD LAST MUCH LONGER THAN 5 YEARS (THE CAR WAS DELIVERED IN APRIL 2009) OR 70,000 MILES. *TR
ENGINE ALL OF A SUDDEN STARTS MAKING A RATTLING NOISE. TOOK IT IN TO DEALER, TIMING CHAIN GUIDES HAD BROKEN AND CHAIN WAS STRETCHED. WAS INFORMED THERE WAS A MINI CAMPAIGN ABOUT THIS BUT MY VEHICLE WAS NOT INCLUDED. EXPENSIVE REPAIR AND POTENTIALLY DANGEROUS SITUATION IF CHAIN HAD BROKEN. WAS INFORMED AFTER WORK WAS DONE THAT CLUTCH WAS BAD AS WELL. HAD DRIVEN THE VEHICLE THE DAY BEFORE WITHOUT ISSUE BUT AFTER ONLY 10 MILES FROM THE DEALERSHIP CAR WOULD NOT MOVE FROM STOPPED SINCE CLUTCH WOULD NOT ENGAGE. EXTREMELY EARLY FOR THIS AMOUNT OF REPAIRS TO BE NEEDED, I QUESTION THE DURABILITY OF THESE PARTS AND THIS BRAND. BOTH OF THESE SUDDEN WEAR FAILURES COULD HAVE BEEN EXTREMELY DANGEROUS IF THEY HAD OCCURRED ON THE HIGHWAY. *JS
DRIVING ON 405 FWY IN SOUTHERN CALIFORNIA TURNING OUT OF FREEWAY OFF RAMP IN THE POURING RAIN. THE CAR DEAD STOPPED. VERY DANGEROUS, CARS COMING OFF FREEWAY BEHIND ME WAS A 911 SITUATION. AFTER SOMEONE PUSHED ME OFF TO THE SIDE OF THE ROAD HAD CAR TOWED. NO ENGINE LIGHT WARNING TO INDICATE PROBLEM OF TENSIONER (TIMING CHAIN BREAKAGE). ENTIRE ENGINE WAS REPLACED/REBUILT BECAUSE OF EXTENSIVE DAMAGE TO ENGINE. BMW APPARENTLY IS AWARE OF THE TIMING CHAIN DEFECT AND HAS NOT ISSUED SERVICE BULLETIN OR RECALL. I'M HEARING THERE IS A CLASS ACTION SUIT BECAUSE OF THE MANY COMPLAINTS. THE FACT THAT I COULD HAVE VERY EASILY BEEN KILLED OR SERIOUSLY INJURED IS WHY I AM ISSUING A COMPLAINT (NOT TO MENTION MY BILL FOR $6200.00 I HAVE ON MY CREDIT CARD) AND THE THREE WEEKS IT TOOK TO FIX. NATURALLY I WAS 6 MONTHS OUT OF MY WARRANTY. *TR
TURBO OIL FEED LINE LEAK, OIL FILTER HOUSING GASKET WHICH IS COSTING ME CLOSE TO 1200$. *TR
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE RADIATOR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER UNDER NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,000.
MY CAR HAS BEEN LEAKING OIL AND THE DEALERSHIP DETERMINED IT WAS DUE TO THE TIMING CHAIN TENSIONER. THEY ARE CHARGING $357.98 TO HAVE IT FIXED. MY CAR WAS PURCHASED BRAND NEW AND HAS ONLY 50,000 MILES ON IT. AS SOON AS MY 4-YEAR WARRANTY EXPIRED, MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES DUE TO ENGINE ISSUES. SERVICES THAT HAVE BEEN PERFORMED AT 50,000 MILES: 1. THERMOSTAT IS LEAKING COOLANT- $ 671.99 2. WATER-PUMP ALSO LEAKING COOLANT- $661.20 3. COOLANT FLUSH- $169.80 I USE ONLY PREMIUM GAS FOR MY CAR, PERFORM REGULAR OIL CHANGES, AND MAINTAIN MY CAR METICULOUSLY. THESE PROBLEMS SHOULD NOT BE OCCURRING AFTER 4.5 YEARS OF DRIVING. I BELIEVE THAT MINI PRODUCES FAULTY CARS THAT DO NOT LAST, HAVE ABSOLUTELY ZERO RELIABILITY, AND THEN CHARGES AN EXORBITANT AMOUNT TO FIX SOMETHING THAT SHOULD HAVE NOT BEEN BROKEN IN THE FIRST PLACE. *TR
KNOWN ISSUES: TIMING CHAIN AND INTAKE VALVES. ENGINE LIGHT CAME ON AT APPROX 40,000 MILES. DEALERSHIP DIAGNOSED 2 ISSUES THAT SEEM TO BE KNOWN RECURRING ISSUES FOR THIS MAKE/MODEL: CARBONIZED INTAKE VALVES REQUIRING CLEANING, AND REPLACE TIMING CHAIN. THIS BILL WILL COST OVER $2600. SEVERAL COMPLAINTS HAVE APPEARED FOR INTAKE VALUE BUILDUP AND ALSO FOR THE TIMING CHAIN ISSUES. INTERNET SEARCHES SHOW THIS AS A COMMON ISSUE AND ALSO A KNOWN ISSUE BY BMW MINI. THIS SHOULD HAVE BEEN A RECALL AS THEY KNOWINGLY SOLD THESE DEFECTED CARS IN 2009. WITH ONLY 40K MILES TO DATE, I PLAN TO KEEP THIS CAR FOR AT LEAST 4 MORE YEARS. MAY NOT BE POSSIBLE WITH BILLS LIKE THIS ONE. *TR
FIRE DID NOT OCCUR, BUT THERE IS A RISK. MANY MINI COOPER MODELS WITH TURBOCHARGERS ARE EXPERIENCING A LEAKY OIL FEED LINE TO THE TURBO AFTER APPROXIMATELY 25,000 MILES. DUE TO A POORLY INSULATED RUBBER GASKET. IT IS A MANUFACTURING FLAW, BUT MINI HAS FAILED TO ACKNOWLEDGE THE ISSUE. THIS IS A FIRE RISK. THE OIL IS ALLOWED TO LEAK INTO THE ENGINE BAY, AND IT CAN DESTROY THE ENGINE BECAUSE MINI COOPERS DO NOT HAVE AN OIL SENSOR. *TR
WAS TOLD BY MECHANIC AT DEALERSHIP TIMING CHAIN TENSIONER HAD BEEN REPLACED WHILE IN FOR SERVICE IN PAST BUT NOW IT NEEDS REPLACED ANOTHER EMPLOYEE 2 DAYS LATER SAYS NO RECORD OF IT. I NEED TO PAY FULL AMOUNT. TOO EARLY FOR TIMING CHAIN REPLACEMENT TO BE REQUIRED IN A DECENT CAR. DEFECT. NEEDS RECALL. *TR
I STARTED THE CAR AND A LOUD RATTLING NOISE CAME FROM THE ENGINE. I DROVE ABOUT 5 MILES AND THE OIL CHECK LIGHT CAME ON. I DECIDED TO TAKE IT TO A JIFFY LUBE THAT WAS WITHIN 2 MILES AND THEN THE ENGINE LIGHT CAME ON. BY THE TIME I GOT TO JIFFY LUBE THE CAR DIDN'T HAVE ANY OIL LEFT. THE CAR WAS SERVICED BY THE MINI DEALER ONLY 4 MONTHS PRIOR. HAD THE CAR TOWED 1 1/2 HOURS TO THE NEAREST MINI DEALER. MOST OF THE DAMAGE WAS CAUSED BY THE TIMING TENSIONER CHAIN. THE DEALER SAID MINI WOULD COVER THOSE REPAIRS BUT THE TURBO OIL FEED LINE WAS LEAKING TOO AND I WOULD HAVE TO PAY FOR THAT. IT COST ME $900.00. I ASKED IF THE CAR HAD A HEAT ON IT AND HE SAID NO BUT THAT I DON'T REALLY NEED ONE. I THOUGHT THERE HAD BEEN A SERVICE BULLETIN PUT OUT SPECIFICALLY BECAUSE OF THE HEAT FROM THE TURBO CAUSING THIS ISSUE BUT HE SAID IT HAD NOTHING TO DO WITH IT. *TR
FUEL LEAK A/P MINI SERVICE; NOT COVERED BY EXTENDED WARRANTY; AFTER EXTENSIVE RESEARCH ADVISED SERVICE REPRESENTATIVE OF THE REPORTED DESIGN FLAW IN CRIMP DEVICE HOLDING OIL LINE CONNECTING TO TURBO. ADVISED BY INDEPENDENT MECHANIC TURBO UNIT DEFECTIVE, NEEDS REPLACEMENT. MINI OF FAIRFIELD RETURNED VEHICLE IN AN UNSAFE MANNER WITH STRIPPED BOLTS AND IMPROPER PLACEMENT OF OIL PAN. AFTER CALLING BMW OF NORTH AMERICA MINI OF FAIRFIELD DECIDED TO CHANGE OIL LINES WITHOUT CHANGING TURBO UNIT. ON DRIVING VEHICLE NOTICED SMOKE COMING FROM HOOD; VEHICLE REVVING IN PARK, AND A METALLIC SOUND COMING FROM UNDER VEHICLE; RETURNED TO MINI SERVICE AND AFTER FURTHER EVALUATION (DIAGNOSTIC FEE $100)I WAS ADVISED THAT CAR IS SAFE TO DRIVE; I TRIED 2 DIFFERENT MINI SERVICE DEPARTMENTS NEITHER WOULD REPLACE TURBO UNIT CONSIDERING THE FIRE HAZARD AS REPORTED. *TR
CHECK ENGINE LIGHT CAME ON....EXCESSIVE CARBON BUILD UP. HAPPENED AGAIN AT 68K MILES .... *TR
I PURCHASED THIS CAR WITH 24K MILES ON IT. IT NOW HAS A LITTLE OVER 28K MILES. IT HAS BEEN STARTING AND RUNNING JUST FINE, UNTIL THE WEATHER TURNED COLDER. NOW IF THE CAR SITS OUTSIDE FOR A FEW HOURS WITH THE TEMP BELOW ABOUT 45 DEGREES, THE ENGINE RATTLES AND SOUNDS HORRIBLE WHEN I FIRST START IT. THIS IS A VERY LOUD RATTLE COMING FROM THE PASSENGER SIDE OF THE ENGINE. THE NOISE IS SO BAD THAT I AM AFRAID TO DRIVE THE CAR UNTIL IT WARMS UP AND THE SOUND GOES AWAY. AFTER A LITTLE RESEARCH ONLINE, I AM SHOCKED TO SEE HOW MANY PEOPLE HAVE THIS PROBLEM AND THAT IT IS THE TIMING CHAIN TENSIONER AND GUIDE SYSTEM. I WISH I HAD RESEARCHED THESE CARS BEFORE MAKING A PURCHASE BECAUSE NOW I OWN AN EXPENSIVE PROBLEM. *TR
MINI COOPER SENT A RECALL FOR A FAULTY TIMING CHAIN IN MY 2009 MINI COOPER. THIS IS THE 2ND TIMING CHAIN REPAIR IN 2 YEARS. WHEN I HAD IT IN FOR THE REPAIR I INFORMED THE TECH I SMELLED OIL BURNING AFTER THE VEHICLE WAS RUNNING DURING A HIGHWAY DRIVE. THEY LOOKED AT THE CAR AND INFORMED ME THE TURBO LINES WERE LEAKING WHICH POSE A RISK IF I LEFT IT UNREPAIRED. THE TURBO LINE REPAIR IS A $1000 REPAIR ON A CAR WITH LESS THAN 35000 MILES. THE TECH INFORMED ME THAT THEY WERE GOING TO PUT A HEAT SHIELD ON THE VEHICLE ALSO AS PART OF A RECALL. PERHAPS THIS SHIELD SHOULD HAVE BEEN INSTALLED PRIOR AND THE LINE WOULD STILL BE INTACT. *TR
TIMING CHAIN BROKE..I WAS DRIVING ON THE ROAD ON MY WAY HOME COMING TO A STOP SIGN SLOWING MY SPEED LUCKILY TO MAKE A LEFT TURN WHEN I HEARD AN AWFUL NOISE COMING FROM THE ENGINE. I TRIED MAKING MY LEFT TURN WHEN THE LIGHT TURNED GREEN AND IT STARTED SPUTTERING VERY SLOWLY MOVING. I MADE IT HOME SPUTTERING..LUCKILY WAS CLOSE TO HOME OTHERWISE I WOULD HAD TO HAVE IT TOWED. AFTER SOME LONG AND FRUSTRATING TROUBLESHOOTING FROM A NICE NEIGHBOR, HE FOUND OUT THAT THE TIMING CHAIN HAD BROKEN CAUSING SEVERAL OTHER PROBLEMS. HE ALSO FOUND OUT THAT IT HAD VERY LITTLE OR NO OIL. WHICH I HAD NO INDICATION FROM THE CAR COMPUTER THAT IT WAS EVEN LOW. THIS MAY HAVE CONTRIBUTED TO THE TIMING CHAIN PROBLEM BUT AGAIN I HAD NO CAR INDICATION. IT WILL COST ME AT LEAST $7000.00 FOR COST AND LABOR TO FIX SINCE IT IS NOT UNDER WARRANTY OR NOT EVEN SURE IF IT'S COVERED...THIS IS MY 3RD MINI..FIRST ONE WAS A LEASED ONE AND I UPGRADED TO A MINI S WHEN THE LEASE WAS OVER AND LEASED ANOTHER ONE. I BOUGHT THIS ONE WHEN THE SECOND LEASE WAS OVER..EVER SINCE I BOUGHT THIS ONE..I HAVE HAD SO MANY PROBLEMS WITH THE ENGINE. EVERYTHING IS DOCUMENTED ON HOW MANY TIMES I HAVE TAKEN IT IN...SO VERY DISAPPOINTED WITH THIS ONE!!!! *TR
TOTAL LOSS OF POWER AS I WAS CROSSING A MAJOR HIGHWAY, CAR TOWED TO LOCAL BMW CERTIFIED MECHANIC, SHOWS TIMING CHAIN MISFIRE, NEEDS TOTAL REPLACEMENT WITH MULTIPLE COMPONENTS NEEDING REPLACED DUE TO TIMING CHAIN PROBLEM. 3300$ WORTH OF DAMAGE TO ENGINE. APPARENT PROBLEM WITH TIMING CHAIN ON THOUSANDS OF MINI COOPER AND THEY HAVE NOT CALLED A RECALL ON THE PIECE. THIS WAS ALMOST A MAJOR ACCIDENT FOR ME AND IS CAUSING ME THOUSANDS OF DOLLARS TO REPLACE AND MAJOR INCONVENIENCE. *TR
UPON STARTUP OF THE ENGINE, THERE IS A LOUD NOISE COMING FROM THE ENGINE. A VERY UNHEALTHY SOUND. SOUND IS UNUSUAL FOR ANY GAS ENGINE, LET ALONE ONE WITH ONLY 57,000 MILES. *JS SEARCHED THE INTERNET FOR OTHER MINI COOPERS EXPERIENCING THIS PROBLEM. MANY COMPLAINTS ALL OVER THE INTERNET FOR EXACTLY THIS PROBLEM. MANY OWNERS REPORTING EARLY ENGINE FAILURE, AS EARLY AS 12,000 MILES REPORTED BY A MINI DEALER IN MAINE. MOST OWNERS ARE SEEING THE PROBLEM WITH 40-50,000+ MILES. THE LOCAL MINI DEALER SAYS THE REPAIR IS NOT COVERED BY WARRANTY, AND REPAIRS ARE APPROX. $2,000. TIMING CHAINS USUALLY DO NOT NEED REPLACEMENT EVEN AFTER 100,000 OF USE, SOME CARS NEVER REPLACE TIMING CHAINS UNTIL 200,000 MILES. THIS CAR SEEMS TO EAT TIMING CHAINS AROUND 40-50,000 MILES.
CHECK ENGINE LIGHT CAME ON. CHECKED IT AND ITS THE THERMOSTAT. I HAD REPLACED THE THERMOSTAT 1 YEAR AGO AND NOW AGAIN. WENT TO THE DEALERSHIP HERE IN SAN ANTONIO, TX AND THEY TOLD ME THEIR ON BACK ORDER. APPARENTLY 17,000 ON BACKORDER! ITS ALMOST BEEN A MONTH AND A HALF AND MY CAR IS STILL IN MY GARAGE WITH NO DEFINITE ANSWER FROM MINI. THERE HAS TO BE A BIGGER ISSUE THAT IS BEING COVERED UP BY MINI. *TR
STARTED TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. ISSUE WITH THE TIME CHAIN. SO BENT OUT OF SHAPE THAT THE CHAIN ALMOST BROKE. I HAVE ALWAYS KEPT ON TOP OF CHANGING MY OIL AND GETTING MY CAR SERVICED EVERYTIME IT NEED IT SO I DON'T UNDERSTAND WHY THIS WOULD EVEN HAPPEN. WHEN RESEARCHING MY PROBLEM I SAW THAT ITS EXTREMELY COMMON FOR MODELS SINCE 2007+ TO EXPERIENCE THIS. THIS NEEDS TO BE RECALLED. THERE'S NO REASON FOR A OWNER TO HAVE TO PAY 200-2000 DOLLARS WHEN THEY HAVE DONE EVERYTHING RIGHT WITH SERVICING AND OIL CHANGES ETC. IM JUST GLAD I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED TO ME BECAUSE HAVING YOUR ENGINE BELT BREAK IN A BUSY HIGHWAY DOESN'T SOUND SAFE. *TR
THIRD COMPLAINT AND COUNTING..... I WENT TO START MY MINI, ONLY TO NOTICE IT WAS LEAKING OIL HEAVILY UNDER MY CAR. I BROUGHT IT TO MY REPAIR SHOP WHO TOLD ME IT MIGHT BE THE O RING. THEY REPLACED IT AND TOLD ME TO BRING IT BACK A WEEK LATER. I RETURNED FRIDAY JULY 19TH TO HAVE THEM LOOK UNDER THE HOOD. THERE WAS OIL EVERYWHERE. ALL OVER THE ENGINE. THE SEAL WAS FINE! IT TURNS OUT THE VACUUM PUMP NEEDS TO BE REPLACED AND POSSIBLY THE TIMING CHAIN AT A LATER DATE. THE COST FOR THE PUMP AND LABOR IS $574.00. SO FAR I HAVE SPENT ALMOST $4000.00 ON REPAIRS. I DON'T HAVE AN ESTIMATE FOR THE TIMING CHAIN, I CAN ONLY IMAGINE. I ONLY BOUGHT MY MINI IN FEBRUARY AT 49K MILES AND SHE'S BEEN IN THE SHOP LONGER THAN SHE'S BEEN DRIVEN. I DON'T KNOW WHAT TO DO ANY MORE AND WISH THAT BMW/MINI WOULD ACKNOWLEDGE THAT ALL R56 ENGINES ARE DEFECTIVE. IF I KNOWN I WOULD HAVE BOUGHT ANOTHER BETTER RELIABLE CAR THAN A MINI AND THAT IS COMING FROM A PERSON WHO LOVES MY MINI. *TR
YELLOW PASSENGER AIRBAG WARNING LIGHT CONTINUES TO INDICATE A WARNING SIGNAL AND ILLUMINATE, ALTHOUGH THERE IS NOT A PASSENGER AND THE SEAT IS COMPLETELY EMPTY. *TR
THIS IS THE SECOND COMPLAINT I'VE MADE WITHIN SIX MONTHS OF PURCHASE: I WAS DRIVING ALONG THE HIGHWAY AT 70MPH WHEN THE REDUCE SPEED ENGINE LIGHT CAME ON. BEFORE I HAD A CHANCE TO REDUCE SPEED THE CAR CAME TO A COMPLETE STOP ON THE FAST LANE OF THE HIGHWAY. THE CAR BEHIND ME SWERVED AS I MANAGED TO RESTART MY 2009 MINI COOPER S AND PULL INTO THE SLOW LANE. I MANAGED TO AVOID COLLISION AND PLACED HAZARDS ON. I GOT MY MINI TO BRADY'S AUTO REPAIR. THE MECHANIC TOLD ME THAT THE LOSS OF ENGINE POWER WAS DUE TO TURBOCHARGE FAILURE ON AN ORIGINAL MINI PART. HE SAID THAT BMW DONE A RECALL FOR THE SAME PART WHICH IS IN THE 2009 MINI COOPER S AND COULDN'T FIGURE OUT WHY THEY HADN'T DONE IT FOR MINI. THE TURBOCHARGE WAS COMPLETELY REPLACED ON MY MINI AT THE EXPENSE OF $2778.47. I CONTACTED MINI WHICH STATED THAT THERE IS NO RECOURSE AND NOTHING THEY CAN DO. I'M RESPONSIBLE FOR THE REPAIR. I AM NOT HAPPY WITH THIS AT ALL AS I HAD MY TWO CHILDREN IN THE MINI WHEN THIS INCIDENT HAPPENED AND IT COULD HAVE LEAD TO LOSS OF LIFE IF THE DRIVER BEHIND ME HADN'T TAKEN ACTION. I HOPE THE NHTSA DOES INVESTIGATE THIS MATTER IN ALL MINI COOPERS. *TR
FAN IS BARELY BLOWING OUT OF THE FRONT VENTS, THE AIR IS ALL FLOWING THROUGH THE BOTTOM VENTS. THIS HAPPENS INTERMITTENTLY. HEAT AND AIR-CONDITIONING WORKS FINE. ONLY THE AIR FLOW IS LIMITED REGARDLESS OF ADJUSTMENTS TO AIR FLOW SETTINGS OR TEMPERATURES. *TR
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CLUTCH SLIPPED AS THE RPMS INCREASED TO 6000. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
CPSC: I1350251A. MINI COOPER S 2009. CONSUMER STATED THAT THE CAR WAS BROUGHT NEW AND HAVE SEVERAL ISSUES. *LN THE CONSUMER STATED BECAUSE OF THE LATE RECALL, ISSUED BY BMW, THE OIL SUPPLY LINE WAS DAMAGED AND STARTED TO LEAK.
FIRST NOTICED THE RATTLE WHILE DRIVING THE CAR. EVERYTIME SUBSEQUENTLY AFTER THAT WHENEVER I TURNED THE CAR ON I WOULD HEAR A LOUD RATTLING NOISE UNDER THE HOOD. CAR IS A 2009 MINI COOPER S WITH 38,005 MILES ON IT. TIMING CHAIN AND ASSEMBLY NEEDS TO BE REPLACED. DEALERSHIP QUOTED ME $5,000 TO REPAIR. THE CAR WAS JUST OUT OF WARRANTY AND MINI USA DIDN'T WANT TO HELP OUT WITH REPAIR COST. SEEMS LIKE A LOTS OF THESE FAIRLY NEW CARS HAVE THIS ISSUE. DEALERSHIP THAT QUOTED ME SAID THEY HAD 5 THEY WERE WORKING ON JUST THIS WEEK. THEY EXPECTED MINI TO ISSUE A RECALL BUT WERE SURPRISED THEY HADN'T. GUYS IN THE PARTS DEPARTMENT WERE ALL TO FAMILIAR WITH ALL THE PARTS THAT WERE REQUIRED TO FIX THE PROBLEM. THEY HAD THEM READILY ACCESSIBLE AND EXPRESSED THEIR SYMPATHY OF HAVING TO PAY $$ TO FIX WHAT UNQUESTIONABLY IS A MANUFACTURE DEFECT. PLEASE HELP US GIVE MINI A FRIENDLY NUDGE INTO ISSUING THIS RECALL. *TR
TURBO OIL FEEDLINE / PIPE FAILURE, RESULTING IN LEAK, POSSIBLY DUE TO EXCESSIVE HEAT. *TR
THE TIMING CHAIN HAS AN ISSUE AND RATTLES REALLY LAUD. THIS IS CAUSING ISSUES WITH THE VEHICLES IDLE AND SPEED DURING DRIVING. *TR
MINI RELEASED A SERVICE BULLETIN (CAMPAIGN: SIM 11 02 12) REGARDING FAULTY TIMING CHAIN TENSIONER. AT APPX. 40K MILES, MY COOPER S WAS TAKEN IN FOR SERVICE AND IT WAS REPORTED THERE WAS A "RATTLE" IN THE FRONT OF THE ENGINE. THE DEALERSHIP REPLACED THE TENSIONER UNDER WARRANTY. NOW THE SAME ISSUE HAS OCCURRED. I AM BEING TOLD THE ENTIRE TIMING CHAIN ASSEMBLY NEEDS REPLACEMENT AT AN APPROXIMATE COST OF $3K. MINI HAS OFFERED TO PAY 1/2 THE COST. THERE IS NO EXPLANATION WHY THE REPAIR IS NOT COVERED UNDER 2 YEAR REPLACEMENT TENSIONER WARRANTY; SINCE THIS ORIGINAL ISSUE WAS ONLY PARTLY ADDRESSED WHILE IN 50K CAR WARRANTY. MY MINI NOW HAS 77K. ONCE WARRANTY REQUEST IS SUBMITTED FROM DEALER TO MINI CORPORATE, DECISION IS FINAL. THERE IS NO APPEAL. FAILURE TO PERFORM SERVICE WILL RESULT IN ENGINE FAILURE IN NEAR FUTURE. *TR
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE FAN FAILED TO DEACTIVATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT SHE NOTICED THE ENGINE HAD A LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE WATER PUMP AND THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
12/14/12: I DROVE HOME FROM WORK. I HAD NO PROBLEMS DRIVING, BUT HEARD A BIT OF A COLD START KNOCK. 12/15/12: CAR DIDN'T START IN THE MORNING. I IMMEDIATELY GOT THE CAR TOWED TO HERB CHAMBERS IN BOSTON, WHERE I HAD EXCLUSIVELY TAKEN IT TO EVERY MAINTENANCE CHECK-UP AND ISSUE I HAD SINCE I PURCHASED IT NEW AT THE SAME LOCATION, EVEN AFTER MY WARRANTY HAD EXPIRED. 12/16/12: HERB CHAMBERS PERFORMED A DIAGNOSIS FOR $135, AND SAID THAT THE TIMING CHAIN WAS BROKEN, WHICH WOULD COST $2,500 TO FIX. HOWEVER, THEY ALSO SAID THAT OTHER ENGINE PARTS MAY BE BROKEN, BUT THEY WOULDN'T KNOW UNTIL THEY STARTED WORKING ON THE TIMING CHAIN. AS YOU CAN SEE, I WAS NOT HAPPY AT ALL WITH THIS INCONCLUSIVE DIAGNOSIS. DO I PAY $2,500 FOR THEM TO THEN TELL ME IT ACTUALLY NEEDS A NEW ENGINE FOR CLOSE TO $10,000, OR DO I TOW IT ELSEWHERE? 12/17/12: TOWED CAR TO GERMAN PERFORMANCE SERVICE FOR A MORE COMPLETE DIAGNOSIS, WHICH SHOWED THAT THE TIMING CHAIN AND TENSIONER WERE BROKEN, AS WELL AS MOST VALVES AND OTHER ENGINE PARTS. WE CONCLUDE THAT IT IS CHEAPER TO REPLACE THE ENTIRE ENGINE ($3,213 + $1,980 OF LABOR = $5,193) THAN TO FIX EVERYTHING INDIVIDUALLY, WHICH WOULD BE MORE LABOR INTENSIVE. 12/21/12: I CONTACTED MINI USA TO INFORM THEM ABOUT MY SITUATION AND HOW UNPLEASED I WAS WITH HERB CHAMBER'S EXTREMELY VAGUE DIAGNOSIS, AS WELL AS MINI'S MAJOR TIMING CHAIN FLAW. MINI USA COMPLETELY IGNORED MY REQUEST FOR THE SOLE REASON THAT I TOOK MY CAR TO A 3RD PARTY MECHANIC. THEY SAID THAT IF I HAD STAYED AT T
TURBO OIL LINES LEAKING OIL. NO CHECK ENGINE LIGHT HAS BEING ACTIVATED. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Mini Cooper S → · Every Cooper S year → · How the figures are calculated →