Page 2 of 2 · complaints 51–61 of 61

2008 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Vehicle Speed ControlCrash
Filed Apr 15, 20108,000 milesFL

TL*THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 3 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT ENGAGE. THE VEHICLE PROCEEDED TO CRASH INTO TWO OTHER VEHICLES. THE POLICE ARRIVED TO THE SCENE AND A POLICE REPORT WAS FILED ACCORDINGLY. THERE WERE NO INJURIES TO ANY OF THE VEHICLE OCCUPANTS. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED AT LEAST THREE TIMES PRIOR TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 8,000. UPDATED 05/19/10. *LJ

SeatsFire
Filed Mar 24, 201023,000 milesIA

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 55 MPH, THE REAR PASSENGERS SEAT SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 05/11/10. *LJ

Service Brakes, Hydraulic
Filed Mar 12, 201021,000 milesNE

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE EXHIBITED A GRINDING NOISE AND THE FRONT BRAKES BECAME INOPERABLE. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THERE WERE NO ADDITIONAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 21000 AND THE CURRENT MILEAGE WAS 21,050. UPDATED 05/06/10. *LJ UPDATED 06/18/10.*JB

Power Train › Automatic Transmission
Filed Feb 27, 201012,200 milesNC

AUTOMATIC TRANSMISSION - WHEN THE VEHICLE IS IN DRIVE AND STOPPED ON A HILL THE CAR WILL ROLL BACK WHEN YOU REMOVE YOUR FOOT FROM THE BREAK EVEN WHEN IN DRIVE. THIS IS AN ONGOING ISSUE. YOU NEED TO USE BOTH FEET WHEN ON A HILL, ONE ON THE BRAKE AND THE OTHER ON THE GAS TO AVOID ROLLING BACK INTO ANOTHER CAR. WHEN THE LOCAL DEALER WAS IN BUSINESS THEY INDICATED THIS WAS NORMAL. AT THIS TIME I HAVE NO LOCAL MERCURY DEALER TO REVIEW THIS SITUATION. *TR

Vehicle Speed Control
Filed Nov 25, 200944,980 milesNH

ON A 2008 MERCURY SABLE, ON TWO SEPARATE OCCASIONS WHEN THE ACCELERATOR PEDAL HAS BEEN FULLY OR NEAR FULLY DEPRESSED, IT HAS BECOME CAUGHT UNDER THE DRIVER'S FLOOR MAT, CAUSING THE ENGINE TO CONTINUE TO RACE EVEN WHEN ALL PRESSURE HAS BEEN REMOVED FROM THE ACCELERATOR PEDAL. *TR

Air Bags › FrontalCrash1 injured
Filed Sep 14, 2009MI

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED,THE CONSUMERS WIFE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED INJURIES TO HER CHEST AND FACE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP FOR FURTHER INSPECTION, NO CONCLUSION HAS BEEN MADE REGARDING THE AIR BAG FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/13/09. *LJ UPDATED 10/15/09.*JB

Electrical System › Instrument Cluster/Panel
Filed Aug 10, 20093,000 milesTX

HUMAN MACHINE INTERFACE IS DEFECTIVE IN SUNLIGHT. THE INSTRUMENT PANEL IS COMPOSED OF GRAY BACKGROUND WITH SILVER NUMERALS ON TACHOMETER AND SPEEDOMETER AND GREEN LED READOUT OF ODOMETER, DIRECTION, AND MILES TO EMPTY. SUNLIGHT WASHES OUT THE INSTRUMENT PANEL MAKING IT UNREADABLE. DRIVER MUST SHADE INSTRUMENT CLUSTER AND LEAN CLOSE TO DETERMINE DATA THUS TAKING ATTENTION FROM ROADWAY, AN EXTREMELY DANGEROUS PRACTICE ON HIGH-SPEED, MULTIPLE-LANE HIGHWAYS. UNDER CERTAIN CONDITIONS, EVEN THIS EFFORT IS FRUITLESS. MANUFACTURER ACKNOWLEDGES PROBLEM BUT STATES IT IS NOT THEIR POLICY TO REENGINEERING SUCH DEFECTS. *TR

Latches/Locks/Linkages › Hood › Latch
Filed Dec 12, 2008NM

LTR FROM CONSUMER RE PROBLEM WITH THE HOOD LATCH ON HIS 2008 MERCURY SABLE. *NJ THE CONSUMER BELIEVED THE HOOD LATCH RELEASED BECAUSE THE PARKING BRAKE WAS LOCATED BELOW THE HOOD LATCH RELEASE HANDLE. WHEN PUSHING ON THE PARKING BRAKE PEDAL, TO SET OR RELEASE THE PARKING BRAKE, HIS SHOE WOULD COME IN CONTACT WITH THE HOOD LEASE HANDLE. *JB

Engine and Engine CoolingFire
Filed May 5, 20083,883 milesTX

THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE WITH NO WARNING AND BURNED. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 25, 200815 milesMO

TL*THE CONTACT OWNS A 2008 MERCURY SABLE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT COULD NOT SEE THE INSTRUMENT PANEL GAUGES. HE STATED THAT IN THE MORNINGS HE CANNOT SEE HOW FAST HE IS DRIVING, BUT IN THE EVENINGS, WHEN THE INSTRUMENT PANEL LIGHTS ILLUMINATE, HE CAN SEE THE SPEEDOMETER. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE INSTRUMENT PANEL AND COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 15. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB UPDATED 07/30/08. *JB

Power Train › Automatic Transmission
Filed Feb 16, 20081,000 milesCA

1. TRANS FAILS TO DOWNSHIFT,INTERMITTENTLY, WHEN ACCELERATING FROM APPR. 50 MPH ON AND INCLINE, REVS TO 5500 RPM BUT CAR SLOWS DOWN. ALMOST GOT HIT BY TRUCK ON FREEWAY YESTERDAY. 2. THE CAR GROUND TO A HALT WHILE MAKING A LEFT HAND TURN AND ACCELERATING AT ABOUT 15-20 MPH. OCCURRED ONE TIME, ALMOST REAR ENDED. 3. ON SLIGHT INCLINE, IN DRIVE, CAR WILL ROLL BACK AS IF IN NEUTRAL, ALMOST HIT CAR BEHIND ME SEVERAL TIMES AND DIFFICULT TO PARK VEHICLE. THERE ARE OTHER TRANS RELATED ISSUES, BUT THESE THREE ARE SAFETY CONCERNS. CAR HAS BEEN AT DEALER SEVERAL TIMES, FOR DAYS, THEY TEST DROVE IT, HAD AN ENGINEER FROM FORD DRIVE IT, STATE UNABLE TO DUPLICATE ANY OF MY CONCERNS. IN OTHER WORDS, NOTHING WAS DONE TO CORRECT THE PROBLEMS. THESE PROBLEMS CONTINUE TO BE EASY FOR ME TO RE PRODUCE, ALONG WITH OTHER PROBLEMS, SHIFTING LATE AND HARD, ETC.. I HAVE CALLED THE REGIONAL SERVICE PERSON ABE BUSH, TWICE IN THE LAST 3 1/2 WEEKS, AND RECEIVED NO REPLY FROM HIM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Mercury Sable → · Every Sable year → · How the figures are calculated →