Page 2 of 2 · complaints 51–52 of 52

2004 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags › Side/WindowCrash2 injured
Filed Sep 28, 2004NY

SIDE IMPACT ON A 2004 SABLE. NO AIRBAGS DEPLOYED. DRIVER SUSTAINED SEVERE INJURIES INCLUDING SCAPULA FRACTURE AND PNEUMOTHORAX, PNEUMOMEDIASTINUM AND SUBCUANEOUS AIR TRACKING, ALONG WITH HEAD WOUNDS/LACERATIONS. PATIENT REQUIRED ICU AND MULTIPLE CT SCANS ALONG WITH X-RAYS. PASSENGER AIRBAG ALSO DID NOT DEPLOY CAUSING INJURY TO PASSENGER FROM SEAT BELT AND BOUNCE-BACK FROM HITTING THE DOOR SECONDARY TO AIRBAG FAILURE TO DEPLOY.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 9, 2004200 milesCA

THIS COMPLAINT CONCERNS A 2004 MERCURY SABLE STATIONWAGON. IT WAS PURCHASED 5 DAYS BEFORE THE INCIDENT. I WAS DRIVING IN RURAL POWAY ON AUGUST 3, 2004. I APPARENTLY DROVE OVER A PEBBLE OR SOMETHING - I HEARD A "THUNK" UNDER THE CAR. ALMOST IMMEDIATELY THE CAR LOST POWER, AND CAME TO A COMPLETE STOP A FEW FEET LATER. *AK APPARENTLY THE PROBLEM WAS THAT THE FUEL LINE AND/OR FUEL PUMP WERE INJURED. AND MOST OF A TANKFUL OF GAS SPEWED OUT INTO THE ROAD. I MANAGED TO GET OUT OF THE CAR SAFELY, THIS TIME. NO ONE HIT THE CAR, THIS TIME. NO FIRE RESULTED FROM ALL OF THAT GASOLINE, THIS TIME. BUT I'M BOTHERED BY TWO THINGS: 1) IS THE FUEL LINE, AND/OR FUEL PUMP, SO EXPOSED AND SO FRAGILE THAT A PEBBLE WILL CAUSE MAYHEM IN THE SYSTEM? 2) IS THERE ANY WAY TO GET A MORE GRADUAL STOPPING OF THE CAR, SO AS TO GET FURTHER OUT OF TRAFFIC THAN I WAS ABLE TO? THIS, AS I SEE IT, IS BAD ENGINEERING. I SHOULD ADD, IN CASE YOU ARE WONDERING - I'M NOT A DITZY TEENAGER. I'M A 54 YEAR OLD WOMAN, AND UP TO NOW A PRETTY GOOD DRIVER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Mercury Sable → · Every Sable year → · How the figures are calculated →