Page 5 of 7 · complaints 201–250 of 304

1996 Mercury Sable complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train › Automatic Transmission
Filed Mar 7, 1999VA

WHILE SHIFTING FROM "DRIVE" TO "REVERSE" IN A PARKING LOT, THE TRANSMISSION "JUST FELL APART" ACCORDING TO THE SERVICE MANAGER AT WHITTEN LINCOLN/MERCURY IN RICHMOND, VA. I CAN ONLY IMAGINE WHAT MIGHT HAVE HAPPENED HAD THE VEHICLE BEEN MOVING DOWN THE HIGHWAY WHEN THE TRANSMISSION "FELL APART". PLEASE NOTE THE TRANSMISSION UNDERWENT REPAIR FOR A "PARK PAWL" DEFECT A YEAR EARLIER AND HAD THE REGULAR TRANSMISSION SERVICE ONLY A FEW MONTHS BEFORE THE FAILURE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 18, 1999NY

THE CHECK ENGINE LIGHT CAME ON SO THE CAR WAS TAKEN TO THE DEALER TO CHECK IT OUT ON NOVEMBER OF 1998. THE DEALER SAID IT WAS A BAD SHIFT SOLINOID THAT WOULD NOT EFFECT THE CAR VERY MUCH BUT, SHOULD BE REPLACED SOMETIMES. ON FEB. 4, THE VEHICLE WOULD NOT START SO IT WAS TOWED TO A LOCAL GARAGE, THEY SAID THAT IT NEEDED TO GO TO A DEALER BECAUSE THEY DIDN'T HAVE THE PROPER COMPUTER TO DIAGNOSE THE PROBLEM. THE CAR WAS THEN TOWED TO BOB HASTINGS FORD, EAST ROCHESTER NY, WHERE THEY FOUND THAT A FUEL SENSOR WAS MISSSING. I CONTEND THAT THE SENSOR WAS NEVER THERE TO START WITH BUT, HAVING NO WAY TO PROVE IT COULD NOT GET THEM TO WARRANTY IT. TWO WEEKS LATER THE TRANSMISSION BEGAN TO SLIP SO I DROVE IT TO EMPIRE TRANSMISSION, WEBSTER NY, WHERE I WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REBUILT. I CONTACTED FORD TO SEE IF THEY WOULD COVER PART OF THE WORK, BUT I WAS TOLD THAT SINCE I DIDN'T HAVE AN EXTENDED SERVICE PLAN THERE WAS NOTHING THEY COULD DO. I THINK THIS IS PREMATURE FAILURE FOR A TRANSMISSION NOT USED FOR TOWING OR OFF ROAD. *AK

Structure › Body › Door
Filed Feb 17, 1999IN

ANYTIME THE WEATHER GETS UNDER 32 DEGREES OUTSIDE DOOR HANDLES FREEZE UP. THE DEALER HAS TRIED TO CORRECT THIS PROBLEM FOUR TIMES. DOOR HANDLES CONTINUE TO FREEZE UP, REPLACEMENT OF THE INNER DOOR SWITCH MECHANISM NECESSARY TO COMPLETE REPAIR, DESIGN OF THE PLUNGER THAT IS METAL RESULTS IN FREEZING, REPLACEMENT OF THE PLUNGER WITH PLASTIC RECTIFIED SITUATION. *AK

Seat Belts › Front › Buckle Assembly
Filed Feb 12, 1999MD

DRIVER'S SIDE SHOULDER SEAT BELT ISN'T WORKING DUE TO THE LATCH THAT COME ACROSS THE CONSUMER'S CHEST WON'T COME OUT. *AK

Power Train › Automatic Transmission
Filed Feb 1, 1999WI

CRACKED TRANSMISSION CASE DUE TO INTERNAL DISINTEGRATION OF PIN

Power Train › Automatic Transmission
Filed Jan 29, 1999OK

I WAS TRAVELING ON A HIGHWAY WITH CRUISE CONTROL SET AT 65. THERE WAS A SUDDEN HIGH PITCHED WHIRRING SOUND. I TAPPED THE BRAKE TO DISENGAGE THE CRUISE CONTROL. WHEN I ACCELERATED, THERE WAS NO GEAR. I PULLED TO THE SIDE OF THE ROAD AND DETERMINED THAT I COULD NOT GO FORWARD OR BACKWARD, OR USE ANY GEAR. I WAS TOWED 26 MILES TO THE NEAREST DEALERSHIP. 75% OF THE MILES ARE HIWAY MILES. THERE WAS NO PRIOR WARNING OR MALFUNCTION.

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 20, 1999NV

WHILE VEHICLE WAS PARKED A FIRE STARTED IN THE ENGINE COMPARTMENT ON THE LEFT SIDE OF FIREWALL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Dec 26, 1998IL

AM SECTION OF RADIO EMITS LOUD STATIC WHEN DRIVING THEN CLEARS UP AND AFTER A PERIOD OF SEVERAL DAYS/WEEKS PROBLEM STARTS OVER AGAIN - IF ROAD SURFACE IS VERY SMOOTH , RADIO APPEARS OK - FM AND CASETTE WORK OK - DEALER DOES NOT APPEAR INTERESTED IN FIXING PROBLEM

Steering › Steering Wheel/Handle Bar
Filed Dec 23, 1998NY

WHEN MAKING A HARD TURN LOUD NOISE LIKE BANGING OCCURS IN THE STEERING. DEALER IS NOT AWARE OF THE PROBLEM YET. PROVIDE FURTHER INFORMATION. *AK

Structure › Body › Door
Filed Nov 4, 1998WI

WHEN IT RAINS THE OUTSIDE DOOR HANDLES FAIL. THIS ONLY HAPPENS WHEN IT RAINS. THIS PROBLEM DOESN'T ALLOW THE CONSUMER TO GET INTO THE VEHICLE WHEN IT RAINS. DEALER HAS BEEN CONTACTED. *AK

Visibility › Windshield
Filed Nov 2, 1998MA

WHILE DRIVING THE SUN REFLECTS OFF WINDSHIELD AND REDUCES VISIBILITY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Oct 15, 1998GA

RADIATOR CORRODED & RUSTED; CAUSING VEHICLE TEMPERTURE TO FLUCTUATE WHILE DRIVING. DEALER NOTIFIED. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Oct 15, 1998GA

FUEL VAPOR IS LEAKING INTO VEHICLE. ALSO, VAPORS ARE SO STRONG THAT CONSUMER CAN EVEN SMELL IT WHILE BEING OUT OF THE CAR. DEALER NOTIFIED. *AK

Power Train › Automatic Transmission
Filed Oct 15, 1998GA

TRANSMISSION CAUSES THE VEHICLE TO JERK WHENEVER VEHICLE STARTS FROM A STOPPING POSITION. VEHICLE IN DEALER SHOP AT THIS TIME. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 13, 1998FL

WHEN DRIVING AT ANY SPEED THE VEHICLE STARTS TO VIBRATE, AND THE ACID CONTENT IN THE VEHICLE IS TOO HIGH. THE VEHICLE SMELLS LIKE IT IS OVERHEATING, BUT THERE ISN'T ANY LEAKAGE. CONTACTED DEALER, AND TOOK THE VEHICLE IN FOR SERVICE TO FOR THE HEATER CORE. *AK

Structure › Body › Door
Filed Oct 11, 1998NY

OUTSIDE DOOR HANDLES FAILED. ALSO, WINDOWS STEAM UP WHEN DEFROSTER IS FIRST STRATED, CANNOT SEE OUTSIDE OF WINDOW.

Engine and Engine Cooling › Cooling System
Filed Oct 2, 1998PA

ENGINE CONTINUALLY OVERHEATS. CONSUMER HAS HAD NUMEROUS REPAIRS DONE TO VEHICLE AND THE PROBLEM REOCCURS. EVERY TIME CONSUMER TAKES VEHICLE TO DEALER , DEALER WOULD ALWAYS SAY SOMETHING ELSE NEEDED TO BE DONE. THE COST KEPT ADDING UP, BUT CONDITION STILL REMAINED THE SAME. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 24, 1998NY

BRAKE ROTORS WARPED CAUSING VIBRATION.

Power Train › Automatic Transmission
Filed Sep 15, 1998WI

AUTOMATIC TRANSMISSION FAILED.

Seat Belts › Front › Buckle Assembly
Filed Sep 15, 1998NE

SEAT BELT LATCH CAME APART.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 11, 1998NY

DRIVER NOTICED PULSATION/VIBRATION WHEN APPLYING THE BRAKES AT HIGHWAY SPEED. DEALER INFORMED THE OWNER THAT THE FRONT ROTORS WERE SO BADLY WARPED THAT HAD TO BE REPLACED.

Steering
Filed Sep 3, 1998CA

CONSUMER WAS DRIVING ON DRY PAVEMENT THEN ALL OF A SUDDEN NO STEERING, WHICH ALMOST RESULTED IN AN ACCIDENT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 19, 1998CA

CAR FILLS WITH GAS FUMES AND THEN STALLS.

Power Train › Automatic Transmission
Filed Aug 14, 1998AL

ERRATICALLY THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE DEALER HAS BEEN NOTIFIED. *AK

Power Train › Automatic Transmission
Filed Jul 31, 1998NY

INTERMITTENTLY THE VEHICLE WOULD NOT GO INTO DRIVE . ULTIMATELY VEHICLE WOULD NOT GO INTO GEAR. THE MANUFACTURER HAS PAID HALF THE COST OF THE REPAIR. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jul 29, 1998SC

SENSOR AND EGR VALVE FAILED CAUSING STALLING.

Steering › Rack and Pinion
Filed Jul 25, 1998TN

RACK AND PINION FAILED, WAS REPLACED AND THE REPLACEMENT FAILED THREE MONTHS LATER.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 20, 1998MA

WHILE DRIVING VEHICLE ENGINE BLEW. CAUSE UNKNOWN. OWNER NOTES PROBLEM MAY BE INTERNAL. *AK

Steering › Rack and Pinion › Rack
Filed Jul 7, 1998NH

POWER STEERING RACK GEAR ASSEMBLY FAILED.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 1, 1998NY

TRANSMISSION JUMPED OUT OF GEAR, CAUSING INJURY TO CONSUMER.

Steering › Hydraulic Power Assist System
Filed Jun 8, 1998KS

CLUNKING AND POPPING NOISE FROM POWER STEERING UNIT DURING RIGHT TURNS, AT ANY SPEED.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 2, 1998IA

WHEN DRIVING THE SABLE IN HOT WEATHER CONDITIONS AND DECELERATING THE VEHICLE SEEMS DIE WHEN DOWN TO 10-15 MPH. THE DEALER WILL NOT CORRECT THE PROBLEM FREE OF CHARGE. THERE IS A SERVICE BULLETIN ON THIS PROBLEM. *AK

Unknown or Other
Filed May 19, 1998IN

NO SUMMARY

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed May 5, 1998MO

WHEN THE GEAR SHIFT INDICATES THE VEHICLE IS IN DRIVE, REVERSE OR OVERDRIVE THE POWER STEERING ALMOST GOES COMPLETELY OUT AND THE VEHICLE LOSES ALL ELECTRICAL POWER/ WINDOWS/RADIO, ETC. THE VEHICLE WILL BE CHECKED BY DEALER. *AK

Structure › Body1 injured
Filed Apr 28, 1998FL

THE CUP HOLDER RELEASES CUP WHENEVER COMING TO A STOP. FORD CUSTOMER SERVICE LUCRETIA-- AND SUPERVISOR ESTER-- STATE THERE IS NOTHING THEY CAN DO UNDER FORD POLICY. CONSUMER LOOKED AT THE 97 AND 98 MERCURY SABLES, AND THE CONSOLE CUP HOLDERS ARE NEWLY DESIGNED SO THEY WOULD NOT HAVE THE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 7, 1998OK

WHEN DRIVING OVER PUDDLES WATER WILL GET INTO SERPENTINE BELT, CAUSING POWER STEERING TO GO OUT MOMENTARILY, AND LOSS OF CONTROL. *AK

Power Train › Automatic Transmission
Filed Mar 24, 1998NJ

SUDDEN ACCELERATION TRANSMISSION IS SLIPPING.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 16, 1998LA

DROVE THROUGH PUDDLE OF WATER. THIS CAUSED MAIN BELT TO SLIP, RESULTING IN THE DRIVER LOSING CONTROL OF VEHICLE. HAPPENS EVERY TIME VEHICLE IS DRIVEN THROUGH WATER. MECHANIC CANNOT LOCATE THE REASON BELTS WOULD SLIP. *AK

Engine and Engine Cooling › Engine
Filed Feb 18, 1998OK

CRANKSHAFT PULLEY FAILED WHILE DRIVING IN RAINSTORM.

Vehicle Speed Control
Filed Feb 13, 1998MA

DRIVER LOSES ABILITY TO CONTROL VEHICLE SPEED. VEHICLE GOES 40 MPH WITHOUT DEPRESSING THE GAS PEDAL, LURCHES AFTER STOPS AND IDLES OVER 2000 RPMS. DEALER REPLACED THE THROTTLE CONTROL CABLE AND VALVE-AIR BY PASS. (PARTS NUMBER 9715, 9F715)

Vehicle Speed Control
Filed Feb 13, 1998MA

DRIVER LOSES ABILITY TO CONTROL VEHICLE SPEED. VEHICLE GOES 40 MPH WITHOUT DEPRESSING THE GAS PEDAL, LURCHES AFTER STOPS AND IDLES OVER 2000 RPMS. DEALER REPLACED THE THROTTLE CONTROL CABLE AND VALVE-AIR BY PASS. (PARTS NUMBER 9715, 9F715)

Vehicle Speed Control
Filed Feb 13, 1998MA

DRIVER LOSES ABILITY TO CONTROL VEHICLE SPEED. VEHICLE GOES 40 MPH WITHOUT DEPRESSING THE GAS PEDAL, LURCHES AFTER STOPS AND IDLES OVER 2000 RPMS. DEALER REPLACED THE THROTTLE CONTROL CABLE AND VALVE-AIR BY PASS. (PARTS NUMBER 9715, 9F715)

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 5, 1998TX

IN THE RAIN DRIVING 35 MPH THE VEHICLE'S DEFECTIVE ABS SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH ALMOST CAUSED AN ACCIDENT. *AK

Visibility › Windshield Wiper/Washer
Filed Jan 18, 1998TX

WHEN WINDSHIELD WIPERS ARE USED, THE WINDSHIELD DEVELOPS A FILM THAT GREATLY REDUCES DRIVING VISIBILTY WHEN RAINING.

Visibility › Windshield
Filed Jan 5, 1998WI

WIND NOISE OCCURS BY THE DRIVER SIDE OF THE WINDSHIELD WHEN VEHICLE IS TRAVELING AT 65 MPH AND ABOVE.

Power Train › Automatic Transmission
Filed Dec 5, 1997CA

VEHICLE JUMPS AND LURCHES OUT OF GEARS WHILE IN MOTION. *AK

Visibility › Windshield Wiper/Washer
Filed Nov 12, 1997VA

WIPER FLUID BOTTLE HAS NO CHECK POINT TO SEE THE LEVEL OF WASHER FLUID IN BOTTLE.

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 7, 1997MI

ENGINE FAILS TO START.

Steering › Hydraulic Power Assist System
Filed Sep 23, 1997FL

WHEN IT RAINS AND WATER GETS INTO THE ENGINE THE BATTERY LIGHT COMES ON AND EXPERIENCES LOSS OF POWER STEERING. THE DEALER SAID THAT THIS WAS A COMMON OCCURRENCE, AND ADVISED THE OWNER NOT TO DRIVE THE VEHICLE WHEN IT RAINS. OWNER ALSO NOTIFIED THE MANUFACTURER BY MAIL OF THIS PROBLEM. *AK

Power Train
Filed Sep 22, 1997CA

WHEN THE VEHICLE IS PARKED AND TRANSMISSION IS IN THE PARK POSITION, IT WILL SOMETIMES ALLOW THE VEHICLE TO ROLL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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