WHEN DRIVING AND UPON MAKING LEFT OR RIGHT HAND TURNS CONSUMER HEARD A GRINDING NOISE COMING FROM FRONT END. CONTACTED DEALER, DEALER NOTED THAT RIGHT HAND TIE ROD FAILED AT 25 THOUSAND MILES. ALSO, LEFT HAND SIDE TIE ROD FAILED AT 44 THOUSAND MILES DUE TO POOR OR NO LUBICATION. TIE RODS HAVE BEEN REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
1996 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
ENGINE IS RUSTING FROM INSIDE OUT. ALL METAL COOLING LINES REPLACED AND NOW ALL FREEZE PLUGS NEED TO BE REPLACED, AND ANTIFREEZE IS BROWN. *AK
AIRBAGS INADVERTENTLY DEPLOYED WHILE DRIVING, RESULTING IN INJURY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
WHILE DRIVING THE AIRBAGS INADVERTENTLY DEPLOYED RESULTING IN MINOR INJURIES. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.
WHILE STOPPING AT A LIGHT AND WHEN DEPRESSING GAS PEDAL VEHICLE STALLED. ALSO, GAS PEDAL WAS STUCK. PLEASE PROVIDE FURTHER INFORMAITON. *AK
THE RADIATOR IS LEAKING FLUID, THE DEALER AND THE CONSUMER'S MECHANIC CAN NOT FIND WHAT IS CAUSING THE LEAK. *SLC
THE TRANSMISSION GAVE OUT, ORIGINAL TRANSMISSION REPLACED AT 50,000 MILES. *CJ
THE CURVED METAL EXTENSION AT THE OUTER END OF THE BOTTOM OF THE FRONT DOORS PROTRUDES TOO FAR OUT AND MAKES CLOSING THE DOORS VERY DANGEROUS WHEN IT COMES TO HAVING YOUR BODY AND LEG CLEAR OF THIS PROTRUSION. MY WIFE'S LEG WAS SERIOUSLY GAUGED LAST NIGHT BY THIS PROTRUSION. THE COMBINATION OF THIS CURVED HEAVY METAL PROTRUDED EDGE ON THE MERCURY SABLE WAGON IS MADE MORE DANGEROUS AS FAR AS PASSENGER SAFETY GOES AS THIS CAR IS ALSO LOW TO THE GROUND. I THINK OTHERS SHOULD BE MADE AWARE OF THE FLAW IN DESIGN OF THESE PASSENGER DOORS.*AK
RECALL 98V067000/ MANUFACTURER'S RECALL 98S10/ FUEL TANK. DEALER CANNOT REPAIR RECALL UNTIL DECEMBER, 2000. *AK
A/C CONTROL LIGHTS INOPERABLE - DEALER STATES MUST REPLACE ENTIRE DASH INCLUDING RADIO. REPLACEMENT COST $800.00 PLUS LABOR. *AK
I REALLY NEED THIS PROBLEM RESOLVED ITS VERY DANGEROUS I RECENTLY SAW A RECALL SECTION IN THE NEWSPAPERS WITH THIS PROBLEM SIMILAR TO MINE SOMETHING ABOUT A TFI SWITCH OR SOMETHING HAVING TO DO WITH THE VEHICLES STALLING WELL I BOUGHT MY CAR WITH A 2 MONTH WARRANTY AN HAVE SINCE HAD THE TRANSMISSION CHECKED AND IVE TAKEN IT TO THE FORD DEALER SEVERAL TIMES TRYING TO HAVE THEM DIAGNOSE THE PROBLEM FIRST THEY SAID THEY COULD FIND NOTHING WRONG WITH IT THEN I ASKED THEM TO PLEASE TRY AND DIAGNOSE THE PROBLEM THEN THEY ENDED UP SAYING IT WAS THE TFI SWITCH OR SOMETHING SO THEY REPLACED THAT BUT THAT WASNT THE PROBLEM THIS IS STILL HAPPEING SO DID I PAY FOR SOMETHING I DIDNT NEED BUT THATS NOT THE ISSUE THE ISSUE IS THIS CAR
BRAKES FAILED. HARD PRESSURE ON BRAKE PEDAL RESULTED IN NO BRAKING FROM A SPEED OF 25MPH. CAR WAS STOPPED WHEN IT HIT A HOUSE. DAMAGE APPEARS TOTAL. ABS BRAKES HAVE FAILED IN TWO EARLIER INCIDENTS: ONE REQUIRED ABOUT $800 OF REPAIRS AND SOME PROPERTY DAMAGE. CAR WAS PURCHASED FROM FORD MOTOR COMPANY AFTER THE FIRST OWNER RETURNED THE VEHICLE FOR BRAKE PROBLEMS FORD CERTIFIED THAT THE BRAKES HAD BEEN REPAIRED TO "NEW" CONDITION.*AK
IDLE RACES AND DOES NOT COME DOWN ONCE FOOT IS TAKEN OFF ACCELERATOR. *SLC
WHILE DRIVING TRANSMISSION SLIPS OUT OF GEAR AND GOES INTO NEUTRAL. THIS PROBLEM BECOMES MORE PRONOUNCED WHEN MAKING A TURN OR SLOWING DOWN. *AK
FUEL SHUT-OFF SWITCH TRIPPED, SHUTING DOWN THE CAR ON THE HIGHWAY AFTER I WENT OVER A VERY SMALL BUMP.
VEHICLE NEUTRALS OUT AT A STOP/ A TSB HAS BEEN ISSUED.*AK
CRACKED TRANMISSION CASE, PIN CAME OUT OF GEAR. *AK
THE ENGINE COOLANT SYSTEM FREEZE-OUT PLUGS POPPED OUT OF THE ENGINE BLOCK CAUSING THE COOLANT TO LEAK PROFUSELY. *MJS
CAR STALLED AT TRAFFIC LIGHT AND HAD TO BE TOWED. UPON INSPECTION BY A MECHANIC, IT WAS NOTED THAT THE WIRES LEADING FROM THE FUEL PUMP HAD BECOME FRAYED DUE TO RUBBING AGAINST THE PUMP HOUSING ITSELF. A NEW PUMP WAS ORDERED FROM THE FORD DEALER AND THE NEW PUMP WAS NOTED TO HAVE A THICK PROTECTIVE SLEEVE AROUND THE WIRES TO PREVENT THEM FROM FRAYING. THE BARE WIRES ON MY PUMP COULD EASILY CAUSE A SPARK AND EXPLOSION SO I WROTE TO FORD TO APPRISE THEM OF THE SITUATION. I HEARD FROM THEM ABOUT A WEEK LATER AND THEY BASICALLY TOLD ME TO GET LOST, AND THAT SINCE I DID NOT BRING MY CAR TO A FORD DEALERSHIP FOR REPAIR THAT I WAS OUT OF LUCK AND THAT THEY WOULD NOT REIMBURSE ME. I ALSO SUGGESTED THEY RECALL THE PART TO PREVENT INJURY DUE TO POSSIBLE EXPLOSION DUE TO THIS DEFECTIVE FUEL PUMP DESIGN, BUT AGAIN THEY WERE NOT INTERESTED IN HEARING FROM ME. NEEDLESS TO SAY I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN.
WHILE DRIVING ABOUT 70 MPH REAR TIRE BLEWOUT WITHOUT PRIOR WARNING. *AK
WHEN PULLING ONTO A RAMP TRANSMISSION DOES NOT PICK UP WHEN ACCELERATOR IS APPLIED. THIS IS AN INTERMITTENT PROBLEM. DEALER HAS BEEN CONTACTED. *AK
WHILE DRIVING ON THE NJP ABOUT 55 MPH VEHICLE BEGAN TO LOSE POWER AND JUST DIE. THIS HAPPENED WITHOUT ANY KIND OF WARNING. VEHICLE WAS TOWED TO A DEALERSHIP. DEALERSHIP DETECTED THE CAUSE TO BE A BLOWN ENGINE HEAD GASKET. HEAD GASKET WAS REPLACED. OWNER IS STILL EXPERIENCING PROBLEMS WITH VEHICLE. *AK THE VEHICLE HAD BEEN TO THE DEALER THREE TIMES BUT NO SOLUTION IS FOUND. NOW THE VEHICLE HITS HARD WHEN IN REVERSE,DRIVE AND PARK. *YH
I WAS DRIVING ON THE TRUNPIKE AND THEN ALL OF A SUDDEN THERE WAS NO MORE POWER I HAD TO STAY THERE TILL THIS MAN CALL THE POLICE THE CAR SHOULD NOT DO IT. THERE WAS NO WARNING AT ALL. I THEN HAD IT TOW THREE TIME FROM THE PLACE WHERE IT BROKE DOWN ,THEN TO THE MACENICS SHOP THEN FROM THERE TO AUTOLAND THE TOTAL OF THE NO POWER THE CAR STARTED TO BURK AND THAT WAS THE END OF IT IT DIDN;T START ANYMORE TOOK TO AUTOLAND WITH HARRY LUPO THEY SAID IT WAS THIS AND TO FIND OUT IT WAS THAT TO BUT THEY HAD MY CAR FOR OVER A MONTH .I WENT AND TOOK IT OUT THEY SAID IT WAS RUNNING FINE I STARED TO DRIVE IT ALL IT DID WAS BACK FRIE AND RAN VERY HOT. *AK
A CLUTCH PLATE WITHIN TRANSMISSION BROKE IN 3 PLACES. TRANSMISSION NEEDS TO BE REPLACED. BUT, MANUFACTURER IS NOT PROVIDING OR SELLING NEW TRANSMISSION BECAUSE IT KEEPS FAILING. *AK
DEALERSHIP REPLACED THE DEFECTIVE RACK AND PINION ASSEMBLY WITH ANOTHER DEFECTIVE UNIT RESULTING IN VEHICLE FIRE DUE TO LEAKAGE OF FLUID. *MJS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENTIRE ENGINE SEIZED DUE TO MANUFACTUERER FLAW, THEY REFUSED TO PAY FOR REPAIRS AND SO DID THE WARRANTY COMPANY.*AK
WHILE DRIVING INNER TIE ROD UNTHREADED, CAUSING VEHICLE TO BE UNDRIVEABLE. DEALER HAS REPAIRED VEHICLE. *AK
HEATER CORE FAILED. STEAM & FUMES WERE COMING THROUGH THE VENTS. WATER WAS EXITING FROM OUTSIDE. HAD NO PRIOR WARNING OF ANY PROBLEM. WAS PREVIOUSLY RECALLED FOR HEATER CORE. *AK
WHEN AUTOMOBILE IS PLACED IN PARK, IT DOES NOT AUTOMATICALLY GO INTO PARK. ALSO, WHEN THE AUTOMOBILE IS ON A HILL, IT WILL MOVE UNTIL EMERGENCY BRAKE IS ON. IN ADDITION, IT IS HARD TO SHIFT OUT OF PARK. RECALL 96V176OOO HAS BEEN ISSUED WHICH DEALS WITH THE SAME PROBLEM. HOWEVER, THIS VEHICLE IS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
INTERIOR SYSTEM WARNING LIGHT COMES ON, INDICATING THAT THE DOOR IS OPEN WHEN DOOR IS ACTUALLY SHUT. DEALER HAS BEEN CONTACTED. *AK
WHEN SHIFTING GEAR FROM PARK TO DRIVE AND WITHOUT FOOT DEPRESSED ON THE BRAKE PEDAL, VEHICLE WAS ABLE TO MOVE OUT OF GEAR DUE TO TRANSMISSION INTERLOCK SYSTEM MALFUNCTIONING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN PUTTING IN COOLANT IT LEAKS OUT BY THE TIME CONSUMER REACHES DESTINATION.*AK
THE TRANSMISSION WILL SHIFTS INTO NEUTRAL WHEN THE VEHICLE IS IN DRIVE IN A STOPPED POSITION. IN ORDER TO GET IT BACK INTO DRIVE, THE CAR HAS TO BE PUT IN PARK AND RESHIFTED INTO DRIVE AGAIN. *AK
NO LIGHT OR SENSOR ON THE OIL PUMP TO INDICATE A FAILURE WHICH COULD EVENTUALLY CAUSE DAMAGES TO PARTS AND COMPLETE MALFUNCTION OF THE ENGINE. SYSTEMATIC DESTRUCTION OF THE ENGINE OF THIS VEHICLE TOOK PLACE IN A CHAIN-REACTION FROM A SIMPLE OIL PUMP FAILURE. TOOK DEALER 3 WEEKS TO REPAIR THE ENGINE DAMAGE FROM THE OIL PUMP, COVERED HALF THE COST OF REPAIR. *AK *ML
VEHICLE STARTED TO ACT SLUGGISH, ENGINE CHECK LIGHT CAME ON. VEHICLE WAS NOT OPERATING PROPERLY. TOOK TO DEALER WHO SAID THAT IT WAS A MULTI-FUNCTION RELAY SWITCH THAT CAUSED AIR PUMP NOT FUNCTION PROPERLY. *AK
IDLE SPEED (RPM) HAS BEEN STEADLY INCREASING UP TO 2500RPM, MY WHEELS SLIDE DURING BRAKING PULLING INTO MY GARAGE WITH ENGINE RACING. THROTTLE IS STICKING. *AK
WHEN MAKING A SHARP RIGHT TURN VEHICLE MADE A GROANING NOISE. VEHICLE WAS TAKEN TO DEALERSHIP. DEALER DETERMINED THE PROBLEM WAS RELATED TO RACK AND PINION STEERING. RACK AND PINION STEERING HAS BEEN REPLACED FOUR TIMES. ALSO, POWER STEERING PUMP HAS BEEN REPLACED TWICE, ALONG WITH THE PRESSURE AND RETURN HOSES. VEHICLE IS STILL UNDRIVEABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMER HAD RECALL REPAIR WORK ON THE HEATING AND COOLING SYSTEM IN APRIL, NOW THE FREEZE OUT PLUGS HAVE GONE BAD AND THERE IS A BLOWN GASKET. *SLC
POWER STEERING GOES ON AND OFF AT WILL, CAUSING CONSUMER'S WINDOWS NOT TO OPERATE. PROBLEM STILL OCCURS AFTER VEHICLE HAD BEEN TAKEN IN FOR REPAIR. *AK *ML
ELECTRICAL SYSTEM MALFUNCTIONED WITHOUT WARNING, CAUSING POWER STEERING/ BRAKES/DASH, AND LIGHTS TO FAIL. DEALER HAS NOT SEEN VEHICLE. *AK
WHEN THE GEAR SHIFT INDICATES THE VEHICLE IS IN DRIVE, REVERSE OR OVERDRIVE THE POWER STEERING ALMOST GOES COMPLETELY OUT AND THE VEHICLE LOSES ALL ELECTRICAL POWER. (STEERING, RADIO, LOCKS, DASH INSTRUMENTS). *AK
TRANSMISSION EXHIBITS A SHUDDER. COMMON PRACTICE ON OTHER SIMILAR VEHICLES. IT ALSO STICKS WHEN PUT INTO GEAR. *AK
ABS SYSTEM FAILED CAUSING LIGHT TO ILLIMINATE 2 REPAIRS DUE TO FAULTY DIAGNOSIS ON 1ST VISIT. YH
POWER STEERING ASSIST IS LOST DURING DEACCELERATION DURING COLD WEATHER (<320F) MAKING IT DIFFICULT TO TURN VEHICLE. LOCAL DEALER REVIEWED PROBLEM AND COULD NOT DETERMINE CAUSE DURING FIRST TWO VISITS. THIRD VISIT THEY WANT TO START SWOPING OUT COMPONENTS OUT AT HIGH $ COST. FORD CUSTOMER ASSISTANCE CONTACTED WITH NO RESULTS. DEALER REQUESTED TO CONTACT FACTORY REGIONAL REP. FOR REVIEW FOR DEBUGGING AND FACTORY TECHNICAL ASSISTANCE. NO RESULTS TODATE 2/17/00. *AK
HEAT AND DEFOGGER DO NOT WORK DUE TO A FAULTY HEATER CORE. DRIVER IS NOT ABLE TO SEE IN WET CONDITIONS. DEALER HAS NOT SEEN VEHICLE
WHILE TRAVELING CONSUMER LOST CONTROL OF VEHICLE AS RESULT OF AN ACCIDENT.ALSO, AIR BAGS DID NOT DEPLOY WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMATON. *AK
THE TRANSMISSION FAILED CAUSING THE VEHICLE TO ROLL OUT OF PARK AND THE VEHICLE WILL NOT GO OVER 30 MPH BECAUSE THE HIGH GEARS WERE BROKEN. NLM
ROTORS OF THE CAR CONTINUE TO WARP AND I HAVE SPOKEN TO MANY REPAIR SHOPS AND THEY HAVE TOLD ME THIS IS A COMMON PROBLEM. WITH THE ROTORS WARPING THIS COULD MAKE BRAKING SAFELY DIFFICULT OR IMPOSSIBLE.*AK
REAR CENTER SEAT BELT WILL NOT RETURN/RETRACT. *MJS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Mercury Sable → · Every Sable year → · How the figures are calculated →