WHEN VEHICLE IS TRAVELING AT ABOUT 65MPH ODOMETER JUMPS UP AND DOWN SO THAT DRIVER IS UNABLE TO TELL WHAT SPEED HE IS DRIVING. DEALER HAS REPLACED SPEEDOMETER, AND PROBLEM STILL EXISTS,, FUEL LINE FAILURE AT 13,000 MILES CAUSING GAS FUMES. *AK
1995 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
WHEN THE VEHICLE EXCEEDS 35 MPH SPEEDOMETER JUMPS UP TO 80 MPH. SPEEDOMETER HAS BEEN REPLACED BY A PRIVATE MECHANIC. *AK *ML
ENGINE HEAD GASKETS HAS BLOWN OUT, RESULTING IN A DEFECTIVE RADIATOR AND TIMING CAP. DEALER HAS BEEN NOTIFIED. *AK
WHEN VEHICLE REACHES SPEEDS OVER 40 MPH SPEEDOMETER STOPS WORKING. *AK
I WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY RECALLS WITHIN THE LAST 2 YRS ON THE COOLING SYSTEM OF THE 1995 MERCURY SABLE. WE WERE TOLD THAT A RECALL HAD BEEN ISSUED FOR A HEAD GASKET PROBLEM HOWEVER, WE NEVER RECEIVED AND BULLETINS. WE HAVE THE HEAD GASKET, WATER PUMP, PLATE ABOVE WATER PUMP GO OUT AT THE SAME TIME. THIS VEHICLE HAS ONLY 73,000 MILES .WE NEED SOME HELP. *AK
ELECTRIC MOTOR FAN FAILED. YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WINDOW WIPER/HIGH BEAM/TURN SIGNAL SWITCH IS FAULTY CAUSING WIPERS TO NOT PARK IN PROPER POSITION ALSO INTERMITTENT HEADLIGHT PROBLEMS
THE SPEEDOMETER HEAD HAS BEEN PROBLEMATIC SINCE THE PURCHASE DATE. THE ORIGINAL SPEEDOMETER HEAD WAS REPLACED IN DECEMBER 1997,AFTER REPEATED COMPLAINTS TO THE DEALERSHIP. LESS THAN A YEAR AFTER THE WARRANTY EXPIRED,IT NEEDS TO BE REPLACED AGAIN DUE TO NEEDLE FLUCTUATION. THIS IS UNACCEPTABLE DUE TO THE SAFETY CONCERNS. WE CONTACTED YOUR AGENCY BY PHONE ON DECEMBER 9TH,1999 BUT HAVE NOT YET RECEIVED THE COMPLAINT FORMS. PLEASE SEND THESE SO WE CAN GO FORWARD IN CORRECTING THIS MATTER. THANK YOU FOR YOUR TIME AND CONSIDERATION. *AK
ON THREE DIFFERENT OCCASIONS, THE SPEEDOMETER FAILED. *YC
BOTH FRONT TIE ROD ENDS FAILED PREMATURELY CAUSING NOISES. NLM
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
SPEEDOMETER FAILED TO OPERATE AFTER REPAIRS WERE DONE IN AUG 1997 WITH 20,000 MILE OF WEAR. DEALER NOTIFIED, AND INFORMED CONSUMER REPAIRS WOULD BE AT CONSUMER'S EXPENSE. ALSO VEHICLE STALLED AND DIED WHILE DRIVING ON THE HIGHWAY. IN ADDITION, DEALER REPLACED TRANSMISSION/ THERMOSTAT/MULTI-FUNCTION SWITCH/ MAP SENSOR/SPEED CONTROL SENSOR, AND REAR SUB-FRAME MOUNTS. *AK
SPEEDOMETER FAILED AND REPLACED ON TWO OCCASIONS. *MJS
ONGOING / INTERMITTENT PROBLEM WITH FRONT WHEELS LOCKING UP WHENEVER MAKING A TURN ( MORE SO WHEN MAKING A RIGHT TURN). DEALER NOTIFIED, AND INSPECTION / REPAIRS WERE MADE, BUT PROBLEM STILL REOCCURRING. *AK
ENGINE HEAD GASKET PROBLEM AND MANUFACTURER REPAIR PROGRAM NOT REPORTED TO NEW SECOND OWNER OF VEHICLE AND FORD WILL NOT HONOR REPAIR OF PROBLEM
BLOWN HEAD GASKET, FAILED MOTOR MOUNTS, FAILED TIMING CHAIN COVER GASKET, TRANSMISSION GASKET FAILURE, RADIATOR LEAK AND COOLING FAN FAILURE. *AK
DUE TO THE SPEEDOMETER HEAD GOING OUT WHEN TRAVELING CONSUMER IS UNABLE TO DETERMINE THE SPEED. THIS CAUSES INCREASED SPEED. ALSO SPEEDOMETER HEAD HAS BEEN REPLACED TWICE. DEALER STATED THE PROBLEM WAS COMMON. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SPEEDOMETER JUMPS AROUND AT SPEEDS OF 35MPH AND ABOVE. WAS REPLACED ONCE BY DEALER UNDER WARRANTY, BUT FAILED AGAIN AFTER WARRANTY EXPIRED. BOTH THE DEALER AND FORD REFUSE TO DISCUSS REPLACING IT AGAIN UNLESS I PAY FOR IT. *AK
SPEED SENSOR IN THE TRANSMISSION HAS BEEN REPLACED 3 TIMES IN THE PAST, AND NOW THE CAR IS ACTING UP IN THE SAME MANNER AS IN THE PAST 3 INCIDENTS. I CALLED THE CUSTOMER SERVICE CENTER AT FORD AND NOTIFIED THEM OF THESE PROBLEMS. *AK
NONE
IN WARM WEATHER THE VEHICLE STALLS FREQUENTLY BUT RESTARTS AFTER AN HOUR STOPPING. YH
NO SUMMARY INCLUDED FOR ABOVE VEHICLE. *AK
SPEEDOMETER HAS BEEN REPLACED FOUR TIMES. MJS
DRIVER'S SIDE SEAT BELT HOUSING BROKE INTO TWO, EXPOSING THE METAL, AND CAUSING THE RESTRAINT TO DISCONNECT . DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
HONORABLE MENTION IS THE REAR VIEW MIRROR FELL OFF 2 TIMES / ENGINE SEALS WERE PRELACED AT 69000 MILES /
THE FRONT SPRING BROKE WHILE GOING AT A LOW RATE OF SPEED. THE CAR WAS COMPLETLY UNDRIVABLE AND IF IT WAS GOING AT A HIGHER RATE OF SPEED COULD HAVE HAD MAJOR PROBLEMS. THIS HAPPENED 113 MILES AFTER THE CAR WAS AT THE DEALERS FOR A RECALL THAT REPLACED THE SUB FRAME MOUNTS FOR THE PART THAT SUPPORTS THE ENGINE AND TRANSMISSION. I FEEL THAT WHILE MAKING REPAIRS THEY CRACKED THE SPRING, OR THAT SPRINGS ARE MADE OF SUB STANDARD MATERAL.
WHEN DRIVING AT ANY SPEED AND COMING TO A STOP TRANSMISSION DISENGAGED WHEN COMING TO A STOP. WHEN APPLYING THE ACCELERATOR THE VEHICLE JUMPS FORWARD. DEALER CAN'T DETERMINE THE CAUSE. *AK
SITTING IN THE VEHICLE SMELLED SOMETHING BURNING. OPENED THE DOOR TO SEE WHERE IT WAS BURNING. TURNED ON HEADLIGHT SWITCH AND A FIRE BROKE OUT ON THE DASHBOARD. *AK
SPEEDOMETER JUMPS BETWEEN 30 AND 85 MPH WHEN TRAVELLING AT SPEEDS IN EXCESS OF 30 MPH. REPLACED 3/98 AT 42,000 MILES, PROBLEM IS OCCURRING AGAIN AT 82,000 MILES.
RECEIVED RECALL NOTICE 97V019000 IN THE MAIL. CONTACTED DEALER. TOOK VEHICLE FOR REPAIRS ON DATE GIVEN. PICKED VEHICLE UP. THE VEHICLE HAD CAUGHT FIRE AFTER REPAIRS WERE DONE ON 02 SEP 99. THE REMEDY FOR THE ENGINE COOLING FAN HAD FAILED. *AK
ON 10/10/97 SPEEDOMETER WAS REPAIRED/REPLACED BY PEACH FORD IN BREWTON, AL UNDER WARRANTY. ON 6/2/99 ASTRO LINCOLN REPAIRED SAME IDENTICAL PROBLEM AND WAS PAID 107.00 THEN ON 6/4/99 PAID AN ADDITIONAL 127.73 FOR PARTS F5DZ9E731A; F2DZ 9A820 A; F5DZ 9F714Z FOR PARTS THAT ASTRO SAID WOULD FIX SPEEDOMETER. THAT DID NOT WORK; NOW ASTRO WANTS 593.75 FOR PART F40217255A WHICH THEY SAY WILL FIX THIS SPEEDOMETER PROBLEM I AM ON A FIXED INCOME, ELDERLY AND MY DAUGHTER HAS LOCATED SERVICE BULLENTINS INDICATING A KNOWN PROBLEM. SHOULDN'T THIS BE FIXED UNDER WARRANTY AND MY MONEY REFUNDED. I HAVE ATTEMPTED TO SPEAK WITH SERVICE MANAGER AT ASTRO BUT CAN NOT GET ANYTHING DONE. HAVE TRIED UNSUCCESSFULLY TO GET PROBLEM CORRECTED. ON 10/10/97 PEACH FORD IN BREWTON AL REPLACED SPEEDOMETER HEAD WITH PART FYDRZ 17255 A UNDER WARRANTY. 6/2/99 I PAID ASTRO $107.OO TO HAVE SPEEDOMETER FIXED AGAIN, ON 6/4/
THERE IS A LEAK COMING FROM THE TRANSMISSION, AND TRANSMISSION IS SLIPPING. WHEN TAKING OFF FROM A STARTING POSITION VEHICLE HEASITATES. *AK
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUT DOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
I SENT THIS IN LAST JUNE. I RECEIVED NO FEEDBACK!? DANGEROUS! COSTLY!
BROKEN ENGINE MOUNTS HAVE BEEN REPLACED TWICE AND MUST NOW BE REPLACED AGAIN.
BLOWN HEAD GASKET, FAILED MOTOR MOUNTS, FAILED TIMING CHAIN COVER GASKET, TRANSMISSION GASKET FAILURE, RADIATOR LEAK, COOLONG FAN FAILURE
UPON ENTERING THE CAR CONSUMER NOTICED THAT THE REARVIEW MIRROR HAD FALLEN OFF. THE VEHICLE HAD BEEN PARKED IN DIRECT SUNLIGHT. THIS IS THE SECOND INSTANCE. *AK
MISSING BOLT FROM THE CV SHAFT AND OUTER TIE ROD CAUSED THE COMPONENTS TO COLLAPSE AND RESULTED IN ABS BRAKE FAILURE AND SEVERAL OTHER COMPONENT FAILURES. MJS
THIS PROBLEM HAD ONLY OCCURRED PREVIOUSLY WHEN IDLING AT TRAFFIC LIGHTS, ETC. THIS WAS THE FIRST TIME IT HAPPENED GOING DOWN THE HIGHWAY. WE WERE TRAVELING DOWN A TWO LANE HIGHWAY AT 60 MPH WHEN SUDDENLY THE ENGINE STALLED. WE MANAGED TO GET IT OFF THE SIDE OF THE ROAD. WHEN THE CAR STALLS, THE POWER BRAKES AND POWER STEERING QUITS ALSO. IT WAS 104 DEGREES OUTSIDE AND SPENDING 1-1/2 HOURS ON THE SIDE OF THE ROAD WITH A FOUR YEAR OLD WITHOUT ANYTHING TO DRINK WAS HORRIBLE, SHE COULD HAVE DEHYDRATED VERY EASILY. THE MANUFACTURER KNOWS ABOUT THE PROBLEM, SENT OUT TECHNICAL SERVICE BULLETINS (TSBR #96-7-5) ABOUT IT, I GUESS IT IS GOING TO TAKE HAVING PEOPLE KILLED BEFORE THEY DO SOMETHING ABOUT IT. THE FOLLOWING IS A LIST OF AUTOMOBILES THAT ARE INVOLVED: 89-95 FORD TAURUS, 89-94 LINCOLN CONTINENTAL, AND 89-95 MERCURY SABLE. I BELIEVE THIS IS ENOUGH VEHICLES PUTTING PEOPLE'S LIVES IN DANGER THAT THEY SHOULD DO SOMETHING ABOUT IT. THANK YOU.*AK
POWER STEERING FLUID HAS TO BE PUT IN THE VEHICLE DAILY. THE DEALER HAS ORDERED A STEERING GRADE, BUT THE PART WAS DEFECTIVE. T MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA CAMPAIGN #97V019000 MAY APPLY ALTHOUGH THE RADIATOR FAN MOTOR IN OUR CAR FAILED IN WARM WEATHER HERE IN TUCSON, AZ!!! THE FAN "FROZE UP" AND STOPPED WORKING. THIS RESULTED IN ENORMOUS SMOKE COMING OUT FROM THE ENGINE UNDER THE HOOD OF THE CAR. WE IMMEDIATELY TURNED OFF THE CAR AND HAD IT TOWED TO OUR LOCAL REPAIR SHOP WHERE THEY REPLACED THE RADIATOR FAN MOTOR. I WOULD LIKE TO BE CONTACTED BY SOMEONE TO DISCUSS THIS INCIDENT AND HOW I MIGHT HAVE SOME SUCCESS IN BILLING FORD/LINCOLN/MERCURY FOR THE COSTS OF REPAIR.
WHILE AIR CONDITIONER IS RUNNING AND VEHICLE COMES TO A COMPLETE STOP, IT BEGINS TO IDLE, AS IF IT TRYING TO MOVE. DEALER HAS BEEN CONTACED. *AK
PURCHASED AT 11000 MILES. AT 19000 MILES SPEEDOMETER BEGAN TO FLUCTUATE WILDLY AND SHOW INACCURATE SPEEDS. REPLACED UNDER MANUFACTURERS WARRANTY. AT 43000 MILES SAME PROBLEM. DEALER SAYS FORD WILL NOT PAY. FORD SAYS THEY WILL NOT PAY. AFTER MUCH RUNAROUND DEALER SAYS FORD WILL PAY HALF OF $700-800 TOTAL. THIS IS A SERIOUS SAFETY PROBLEM DUE TO INACCURATE SPEED READINGS. ALSO SHOULD NOT FAIL TWICE IN 25000 MILES.
VEHICLE EXPERIENCES ONGOING PROBLEM WITH HESITATION BEFORE GOING INTO GEAR. DEALER NOTIFIED. SEEKING HELP FROM HNTSA IN THIS MATTER. *AK
WHEN THE WEATHER GETS WARM AND TURN THE ENGINE OFF, IT FREQUENTLY WILL NOT RESTART. YH
RECALL WORK DENIED DUE TO LACK OF PARTS (98V-323). MJS
CONSUMER NOTICED DANGER CONCERNING THE DESIGN OF THE FUEL FILLER LINE WHICH IS LOCATED IN THE WHEEL WELL WHERE FUEL FILLER LINE IS LEFT UNPROTECTED AND POSES A GREAT DANGER IF LINE IS RUPTURED BY A BLOWN TIRE. MANUFACTURER WAS NOTIFIED AND INFORMED CONSUMER THAT THEY HAD NOTHING TO SAY. *AK *ML
WHEN THE SPEEDOMETER HIT 32,000 IT DIDN'T SPEED. CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK *ML
TAILGATE WAS OPENED AND THE VEHICLE WAS PARKED , AND TAILGATE WINDOW SUDDENLY SHATTERED. DEALER HAS NOT BENN CONTACTED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Mercury Sable → · Every Sable year → · How the figures are calculated →