1994 Mercury Sable complaints

WHENEVER THE VEHICLE WOULD PULL OFF FROM A STOP POSITION TRANSMISSION WOULD HESITATE AND JUMP INTO 2ND GEAR BEFORE TAKING OFF. DEALER NOTIFIED, AND REPAIRS WERE BEING MADE AT CONSUMER'S COST, BELIEVED CONDITION WAS DUE TO FAULTY PARTS IN TRANSMISSION. *AK *ML

CONSUMER WAS INVOLVED IN A 30 MPH FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK

WE STARTED NOTICING AFTER DRIVING OUR VEHICLE FOR A SHORT WHILE AND STOPPING AT A STOP SIGN THE VEHICLE WOULD ACT LIKE IT WAS IN NEUTRAL, AFTER ACCELERATING IT WILL KICK INTO GEAR. WE HAVE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR SERVICE, THEY HAVE TOLD ME THAT THERE IS A O-RING OUT IN THE TRANSMISSION AND IT WILL NEED TO BE PULLED OUT OF THE CAR. THERE HAS BEEN A BULLETIN PUT OUT ON THE PROBLEM BUT NO RECALL. WHAT CAN I DO ABOUT THIS PROBLEM? MY VEHICLE HAS ONLY 50,000 MILES AND THE TRANSMISSION IS AS GOOD AS OUT. THEY TELL ME THE REPAIRES WILL BE AROUND $800. I THINK THAT IS VERY UNFAIR TO THEIR (FORD/MERCURY) CONSUMERS IF THERE IS A PROBLEM WITH THEIR PRODUCT BAD ENOUGH TO PUT OUT A BULLETIN TO THEIR MECHANICS THAT IT SHOULD BE FIXED AT THEIR COST! CAN YOU HELP?*AK

VEHICLE PERIODICALLY STALLS ON HIGHWAY. YH

WHILE DRIVING FRONT COIL SPRING BROKE, CAUSING THE VEHICLE TO DROP ONTO THE FRAME. VEHICLE HAS BEEN REPAIRED BY A PRIVATE MECHANIC. MANUFACTURER AND DEALER WILL BE NOTIFIED. *AK

WIRE TO STARTER CORRODED, DEALER IS AWARE OF THE PROBLEM, A KIT CAN BE PROVIDE TO FIX THE PROBLEM BY THE DEALERS

THE TAIL LIGHT SWITCH FAILED. NLM

WHILE DRIVING ON INTERSTATE 75 IN ATLANTA GEORGIA THE CAR OVERHEATED AND STALLED. A WRECKER SERVICE WAS CALLED AND AUTO WAS TOWED TO PEP BOYS FOR REPAIR. SINCE IT WAS AFTER 5:00 PM THEY WERE NOT ABLE TO COMPLETE ANY WORK ON THE AUTO.MOBILE, OVERNIGHT STAY WAS REQUIRED. WAS CONTACTED THE NEXT MORNING BY PEP BOYS AND TOLD THAT THE CAR HAD A BLOWN HEAD GASKET AND THEY DID NOT DO THIS TYPE OF REPAIR. WAS TOLD THAT THIS WAS PART OF A RECALL. HAD CAR TOWED TO DEALERSHIP FOR ESTIMATE/REPAIR. WAS TOLD THAT DUE TO THE MILEAGE THAT THIS WOULD NOT BE CONSIDERED UNDER THE RECALL. HAD SERVICE WORK DONE AND PAID $1,250 AND HAD THE SAME PROBLEM WHEN TRAVELING HOME TO JACKSONVILLE, FLORIDA. WAS FORCED TO STOP THREE TIMES TO COOL ENGINE AND REFILL RADIATOR. CAR IS NOT REPAIRED. HAVE CONTACTED BOTH THE REPAIR PROVIDER IN ATLANTA AND THE PURCHASING DEALER IN JACKSONVILLE. I FEEL THAT I SHOULD HAVE BEEN NOTIFIED OF A POTENTIAL PROBLEM, BUT HAVE BEEN TOLD BY FORD THAT THEY STAND BEHIND THEIR POLICIES.*AK

FORD OFFERED LIMITED EXTENDED WARRANTY, BUT PROGRAM IS INADEQUATE FOR DEFECTIVE PART. NO SAFETY DEFECT LISTED WITHIN SUMMARY.

WHILE VEHICLE WAS BEING CHECKED FOR ROUTINE MAINTENANCE SERVICE TECHNICIAN FOUND A MELTED HEAD LAMP SWITCH. THE SWITCH WAS REPLACED AT OWNER'S EXPENSE. THERE IS A SERVICE BULLETIN/ RECALL ABOUT THE HEAD LAMP SWITCH, HOWEVER VEHICLE IS NOT INCLUDED DUE TO DATE MANUFACTURED. *AK.ET.

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

A BROKEN ENGINE MOUNT CAUSED ERRATIC OPERATION OF VEHICLE. DEALER NOTIFIED. *AK *ML

TRANSMISSION SUDDENLY REFUSED TO SHIFT - WOULD ONLY GO INTO REVERSE OR FIRST GEAR - REQUIRED FULL REBUILT OF TRANSMISSION AND TORQUE CONVERTER - ALTHOUGH MAINTAINED ON SCHEDULE BY MERCURY DEALER. ENGINE MOUNTS DISCOVERED FAILED AT THIS TIME - A CONSTANT PROBLEM WITH THIS TYPE VEHICLE THAT PREVIOUSLY FORD WOULD PAY TO REPAIR BUT NOT NOW. POOR QUALITY VEHICLE.

AFTER THE HEAD GASKET WAS REPLACED IN 01-98, THE CRANKSHAFT AND RADIATOR NEEDED REPLACING DUE TO THE HEAD GASKET BEING REPLACED.IN 02-98 THE CRANKSHAFT WAS REPLACED ALONG WITH THE TIMING COVER BECAUSE OF EXCESSIVE WEAR. IN 12-98 THE HEAD GASKET WAS REPLACED DUE TO A RECALL. THE TIMING CHAIN COVER GASKET WAS REPLACED AT THE FOLLOWING MILEAGES-44832,45520,67205. ACCORDING TO THE RECEIPTS GIVEN TO ME AT THE TIME, THE TRANSMISSION OIL PAN GASKET WAS REPLACED TWICE UNDER THE SAME DAY. IT IS OBVIOUS THAT BY DOING THAT, THEY COMBINED THREE DIFFERENT WORK ORDERS INTO ONE. THE NEXT TIME IT WAS REPLACED WAS AT 71387. THE CRANK WAS REPLACED AT 45520 MILES, THE SEALS WERE REPLACED AT 46942 , 67205, 68523 AND 67205. FORD MOTOR COMPANY , THROUGH PROGRAM #00M09 , IS ADMITTING A PROBLEM WITH THE 3.8 L ENGINE WITH REGARD TO THE HEAD GASKET. THIS PROGRAM IS ALLOWING FOR A REFUND ON OUT OF POCKET TO THE CONSUMER FOR REPLACING THE HEAD GASKET OR A REBATE ON A NEW FORD OR MERCURY VEHICLE. I AM NOT ELIGIBLE FOR EITHER OF THOSE BECAUSE MY EXTENDED WARRANTY , WHICH WAS PURCHASED THROUGH FORD, WAS BOUGHT WITH A $0 DEDUCTIBLE. I FEEL I AM BEING PUNISHED BECAUSE OF AN OPTION THAT WAS THE MOST FINANCIALLY SOUND AT THE TIME.

MULTIPLE GASKET AND PARTS CORROSION AND FAILURE DUE TO COOLING SYSTEM. *AK

UNDERSTAND THIS IS ONGOING PROBLEM WITH 3.8L - CONTACTED FORD CUST ASSIST # - UNDERSTAND THEY HAVE JUST ANNOUNCED 7YR/100,000MI "EXT WARRANTY" - PRIVATE MECHANIC REPAIRED, WILL TAKE RECEIPT TO DEALER...WILL SEE IF THEY REIMBURSE. NO SAFETY DEFECT MENTIONED IN THE SUMMARY. *AK

I WILL FAX TO YOUR (202) 366-7882 NUMBER THE LETTER I SENT TO JAC NASSER CEO, FORD MOTOR COMPANY, THEIR LETTER (WHICH I DIDN'T RECEIVE IN THE MAIL) INDICATING POSSIBLE PREMATURE FAILURE OF HEAD GASKETS, THE FORM LETTER THAT THEY SENT ME IN RESPONSE. I FEEL THAT IF THEY KNEW THAT THEY HAD INSTALLED DEFECTIVE HEAD GASKETS THAT THERE SHOULD HAVE BEEN A RECALL. THE TOTAL ENGINE FAILURE WHICH I EXPERIENCED WAS A SERIOUS AND DANGEROUS SITUATION. *AK

WHILE DRIVING IN A SNOW STORM WENT TO TURN WINDSHIELD WIPERS ON, AND THEY DIDN'T RESPOND AT ANY SPEED.WINDSHIELD WIPERS WENT OUT WITHOUT WARNING. CONTACTED DEALER. *AK

RECALL REPAIR ON HEAD GASKET WAS DENIED, UNIT WAS NOT EXPERIENCING PROBLEMS AT THE TIME OF RECALL NOTICE, HOWEVER FAILED LATER AND DENIED REPAIR. *MJS

TEMPERATURE GAUGE RISES, NO WARNING LIGHTS, CONSUMER STOPS CAR AND RELEASES THE CAP ON THE RADIATOR TO RELEASE SOME OF THE PRESSURE. CONSUMER FEELS THAT THIS IS A SAFETY ISSUE BECAUSE CONSUMER IS ON THE INTERSTATE, AND HAS TO QUICKLY GET OFF OF THE INTERSTATE. *AK

WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY WHICH MAY HAVE RESULTED IN A CRASH. A MECHANIC SAID IT MAY BE DUE TO A DEFECTIVE FUEL PUMP. *AK

TRANSMISSION FAILED IN 1998 AT 42000 MILES, ALSO HAVE REAR BRAKE PROBLEMS. *AK

HEAD GASKET BLEW, CAUSING ENGINE TO OVERHEAT WITHOUT ANY PRIOR WARNING. *AK THE MANUFACTURER SHOULD PAY ALL OF THE REPAIR COST BECAUSE THIE PROBLEM IS VERY COMMON WITH THERE MODELS OF VEHICLES. *YH

WHILE TRAVELING AT ANY TIME THE VEHICLE OVERHEATS. GAUGE RUNS HIGH. PLEASE PROVIDE FURTHER INFORMATON. *AK

FAILURE OF PASSENGER SIDE SEAT BELT TO SECURE. *AK

FAILURE OF ENGINE HEAD GASKET LED TO ENGINE OVERHEATING AND FAILURE. *AK

NO SUMMARY

THE RIGHT FRONT ENGINE MOUNT HAS FAILED ON SEVERAL OCCASIONS. I DID NOT BUY EXTENDED WARRANTY COVERAGE WITH THIS CAR. THE FIRST FAILED 90 DAYS AFTER PURCHASE OF THE VEHICLE. I AM NOW ON THE FOURTH FAILED MOUNT. THESE ARE FLUID FILLED AND OBVIOUSLY NOT DESIGNED TO HANDLE THE TORQUE APPLIED. THEY START BY LEAKING AND THEN FOLLOW WITH ENGINE LIFT AND BUMP DURING ACCELERATION. ALL REPLACEMENTS HAVE BEEN PURCHASED THROUGH NAPA AUTO PARTS DEALERS IN MY AREA. I HAVE ASKED FOR A SOLID REPLACEMENT, BUT HAVE BEEN INFORMED THEY DO NOT EXIST.

SPEEDOMETER MALFUNCTIONED REPEATEDLY. YH

HAD THE VEHICLE SERVICED BY A LOCAL MECHANIC FOR HEATER PROBLEMS AND WAS TOLD THAT IT NEEDED A NEW ENGINE HEAD GASKET. IT LEAKS AIR INTO THE RADIATOR OR COOLING SYSTEM, AND THE WATER DOES CIRCULATE IN ORDER FOR THE HEATER TO WORK. CONTACTED THE DEALER. *AK

ANTI- LOCK BRAKE FAILURE WARNING LIGHT ILLUMINATED. CAR WAS INSPECTED BY THE SERVICING DEALER AND WE WERE INSTRUCTED TO REPLACE THE ABS COMPUTER AT A COST OF $1,500. FAILURE TO DO SO, REPORTED THE SERVICE MANAGER, WOULD RESULT IN CONTINUING DEGRADATION OF THE BRAKING SYSTEM TO THE POINT OF COMPLETE FAILURE. I WILL PROVIDE VIN INFORMATION IF REQUIRED FOR FURTHER INVESTIGATION. WITH ONLY 29,000 MILES ON A WELL MAINTAINED CAR, FAILURE OF THE BRAKING SYSTEM WAS SHOCKING. *AK

WHILE DRIVING AT 45 MPH AND SHIFTING VEHICLE INTO GEAR THERE IS A KNOCKING NOISE DUE TO THE THREE OF THE MOTOR MOUNTS BREAKING. *AK

THIS WILL BE THE THIRD TIME I HAVE HAD TO REPLACE THE TRANSMISSION AND I ALSO HAVE HAD TO REBUILD THE ENGINE. I ONLY HAD THE LAST TRANSMISSION REPLACED 14 MONTHS AGO. SOMETHING IS TERRIBLY WRONG TO HAVE TO REPLACE TRANSMISSION SO MANY TIMES.

I WOULD LIKE TO KNOW WHY A SAFETY ISSUE IS NOT CONSIDERED TO BE A PROBLEM BY FORD. IT IS A BIG SAFTEY ISSUE TO ME WHEN A CAR CAN CRASH OR INJURE/KILL A PEDESTRIAN

ENGINE HEAD GASKET BLEW OUT AT 30,000 MILES, CAUSING OIL TO GET INTO ENGINE, AND RESULTING IN VEHICLE STALLING. *AK

TRANSMISSION IS NOT WORKING PROPERLY, STICKS PRIOR TO ENGAGEMENT INTO GEAR AND WILL NOT MOVE/PAUSES. MJS

HEAD GASKET WAS RECALLED BUT CONSUMER WAS UNABLE TO HAVE IT REPAIRED DUE TO DEALER PROBLEM. NLM

THE ABS SYSTEM EXPERIENCING FAILURE WHICH IS CAUSING THE ABS WARNING LIGHT TO COME ON. *YC

ENGINE HEAD GASKET BLEW UP AND OIL WAS LEAKING FROM ENGINE . *AK

THE SPEEDOMETER INDICATOR IS ERRATIC. IT SHOWS A SPEED HIGHER THAN THE ACTUAL SPEED. ORIGINAL SPEEDOMETER WAS REPLACED ON JULY 2,1996 BY DEALERSHIP AT NO CHARGE TO OWNER. THE DEALER HAS BEEN NOTIFIED ABOUT THE CURRENT PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *YC

WHEN COMING TO A STOP, SUCH AS A REDLIGHT, AND TRYING TO ACCELERATE FROM IT, THE VEHICLE WILL JUMP INTO NEUTRAL, AND OWNER HAS TO APPLY GAS UNTIL THE VEHICLE KICKS BACK INTO GEAR AND JERKS SUDDENLY FORWARD. DEALER CLAIMS THAT MANUFACTURER INSTALLED WRONG PISTONS. *AK

WHILE DRIVING AT ANY SPEED VEHICLE IS STALLED /JERKED AND LOST POWER. ALSO, TRANSMISSION WAS NOT SHIFTING PROPERLY. THIS WAS THE THIRD TRANSMISSION PUT INTO VEHICLE. *AK

TRANSMISSION WOULD STAY IN NEUTRAL FOR A FEW SECONDS THEN JERK INTO GEAR. BOTH FORWARD OR REVERSE. ONCE IN GEAR, IT WOULD BE OKAY UNTIL COMING TO A STOP, THEN IT WOULD SLIP FOR A FEW SECONDS. QUIT USING OVERDRIVE TO BE ABLE TO DRIVE UNTIL THE SHOP COULD WORK ON IT. SHOP FOUND BROKEN SPRAGS AND OTHER PROBLEMS. REBUILT AND INSTALLED ALL UPDATES.

CONSUMER EXPERIENCED TROUBLE WITH DEALERSHIP WHILE OBTAINING RECALL REPAIR (98V-323). MJS

WHILE DRIVING ON THE HIGHWAY AT ANY RATE OF SPEED VEHICLE WILL BEGIN TO SLOW DOWN AND THEN COMPLETELY SHUT DOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

CONSUMER TOOK CAR IN FOR MOTOR PROBLEMS. DEALER REPLACED REAR MOUNTS. PRESENTLY, FRONT MOTOR MOUNTS ARE GOING. *AK

ENGIN EHEAD GASKETS ARE RELEASING WATER FROM THE ENGINE BLOCK. MANUFCTURER HAS BEEN NOTIFIED. *AK

HEAD GASKET BLEW OUT. LOST COOLANT, HEAD CRACKED. THIS IS A KNOWN DEFECT ON THIS 3.8 ENGINE. FORD REFUSE TO PAY FOR REPAIRS BECAUSE THE CAR IS MORE THAN 5 YEARS OLD EVEN THOUGH IT ONLY HAS 56,123 MILES ON IT.( DOT NUMBER: TIRE SIZE: 15 )

SINCE THE DAY THE CAR WAS BOUGHT, THE WINDSHIELD WIPERS WILL TURN OFF UNEXPECTEDLY...AS IF THERE IS A SHORT. THEY WILL RESTART ONLY IF THEY ARE MANUALLY ASSISTED. NON-RELATED, THE CAR WILL STOP DEAD AND WILL NOT RESTART FOR A MINIMUM OF 30 MIN. THIS HAPPENS EVERY SUMMER WHEN THE TEMPERATURE IS ABOVE 95 F AND THE CAR HAS DRIVEN 100 CONSECUTIVE MILES. THIS IS USUALLY A HIGHWAY DRIVING SITUATION AND HAS OFTEN LEFT MY WIFE AND CHILDREN STRANDED IN THE MIDDLE OF THE HIGHWAY.

VEHICLE WILL NOT START. PROBLEM OCCURS DUE TO A MALFUNCTION WITHIN THE POWER DOOR LOCK SYSTEM. PLEASE GIVE ANY FURTHER DETAILS. *AK