2002 Mercury Mountaineer complaints

O/D LIGHT BLINKING - HESITATION WHEN SHIFTING WHILE DRIVING OCCURRING EACH TIME THE VEHICLE WAS OPERATING - TOOK IT TO TRANSMISSION EXPERT WHO FIXED FOR 2000 BECAUSE DEALER QUOTED 3500! TRANS GUY ASKED IF IT WAS 2002 OR 2003 AS SOON AS HE HEARD THE MAKE AND MODEL. CRACKED LIFTGATE THAT WAS FIXED IN THE FIRST YEAR OF OWNING THE VEHICLE BUT SECOND TIME IT CRACKED THE DEALER WOULD NOT FIX IT AND QUOTED $700 FORD WOULD NOT FIX EITHER. AN OBVIOUS DEFECT! *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE RESUMED OPERATION WITH CAUTION TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT AND REAR CONTROL ARM. THE FRONT AND REAR CONTROL ARMS WERE REPLACED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT NOTICED THAT ALL FOUR WHEELS WERE BEGINNING TO CORRODE FROM THE REAR TO THE FRONT. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND WAS TOLD THAT THE WHEELS NEEDED TO BE REPLACED. HE WAS ALSO ADVISED THAT THEY COULD NOT REPAIR THE VEHICLE FREE OF CHARGE SINCE THERE WAS NO RELATED RECALLS. HE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE AS IT WAS OUTSIDE THE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

ON COLD MORNINGS, THE FRONT WINDSHIELD FOGS/FROSTS UP. TURNING HEAT ON AND SELECTING DEFROST PROVIDES LITTLE TO NO AIR TO WINDSHIELD. DEALERSHIP IDENTIFIED IT AS A BROKEN VENT SELECT DOOR, REQUIRING DASHBOARD TO BE REMOVED AND PART REPLACED, $1100 FIX. IN DOING RESEARCH ON THE VENT SELECT DOOR - CARS ARE DESIGNED THAT IF THE SELECTOR BREAKS THAT THE AIR SHOULD DEFAULT TO THE FRONT DEFROST SO THAT WINDSHIELD WOULD NOT FOG/FROST AND CAUSE A LIFE THREATENING SITUATION. MULTIPLE TIMES THIS HAS OCCURRED WHILE DRIVING, ALL ALONG BELIEVING THAT THE FOGGING UP WAS DUE TO SNOW BUILD UP ON OUTSIDE VENTS. THE FACT THAT THE VENT BROKE AND DID NOT PUSH AIR TO THE WINDSHIELD IS WHY I'M LOGGING THIS COMPLAINT AS IT COULD HAVE RESULTED IN A LIFE THREATENING SITUATION. IN READING THE OTHER ENTRIES, NOTING THAT I'VE HAD TO HAVE THE REAR COIL SPRINGS REPLACED AND HAD BACK LIFTGATE REPLACED AFTER CRACKING. *TR

REAR TAILGATE LATCH BRAKES ACROSS THIS IS A KNOW ISSUE WITH ALL FORD EXPLORERS AND MERCURY MOUNTAINEERS. IT'S OBVIOUSLY A BAD DESIGN FROM FORD MOTOR CO. FORD NEEDS TO RECALL THIS AND IT'S THEIR DESIGN AND IT ALSO CAN REPRESENT AN INJURY TO SOMEONE IF A PIECE WAS TO FALL OFF AND HIT ANOTHER CAR. *TR

2002 MERCURY MOUNTAINEER V6 AWD 130,000MILES! TRANSMISSION PROBLEMS O/D LIGHT FLASHING ONE DAY CAUSING TRANSMISSION NOT TO SHIFT CORRECTLY. TEN MINUTES LATER START THE VEHICLE AND LIGHT NOT ON AND TRANSMISSION SHIFTS FINE. HAPPENS ON SEVERAL OCCASIONS. SEVERAL WITH SIMILAR VEHICLES HAVE REPORTED SAME PROBLEMS! ALSO HAS WHEEL BEARING ISSUES! *TR

2002 MERCURY MOUNTAINEER, TRANSMISSION IS BUCKING, OVER DRIVE LIGHT FLASHING, CHECK TRANSMISSION LIGHT ON. ALSO ROTATED TIRES, CHANGED BRAKES, AND HAD ROTORS CUT YET THERE STILL IS A PULSATING FELLING IN FRONT END WHEN STOPPING. *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE FRONT DRIVER SEAT HEATING SYSTEM ACTIVATED, AND THEN THERE WAS AN UNEXPECTED EXCESSIVE HIGH VOLTAGE OF HEAT PENETRATION THROUGH THE BOTTOM OF THE SEAT. THE DRIVER SMELLED A STRONG BURNING ODOR OF RUBBER IN THE FOAM SEAT CUSHION. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. AFTER WAITING TWENTY-FIVE MINUTES FOR THE SEATING AREA TO COOL DOWN, HE WAS ABLE TO RESUME NORMAL VEHICLE OPERATION. THERE WAS NO PERSONAL INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A SHORT CIRCUIT IN THE HEATED SEAT SYSTEM. THE TECHNICIAN RECOMMENDED NOT TO ACTIVATE THE HEATED SEAT SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 50,00. THE CURRENT MILEAGE WAS 89,000.

2002 MERCURY MOUNTAINEER. IN THE PAST 4 YEARS WE HAVE REPLACED THE REAR BEARINGS 5 TIMES AND NOW FORD MOTOR COMPANY WILL NOT HONOR THE WARRANTY. EACH TIME THE BEARINGS LAST BETWEEN 4 AND 6 MONTHS. *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT DURING ROUTINE INSPECTION, A TECHNICIAN CONCLUDED THAT THE TWO REAR COIL SPRINGS HAVE FRACTURED WITHOUT ANY PRIOR WARNINGS. HE THEN ADDED THAT THE FAILURE WAS COMMON FOR THIS MODEL TYPE. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT AN EXPENSE OF $600.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 10/26/09. *LJ UPDATED 10/26/09*JB

WHILE DRIVING ON I75, I HEARD A LOUD BANG THEN A CONSTANT POPPING SOUND FROM UNDER THE HOOD. I PULLED OFF THE INTERSTATE AND LOOKED UNDER THE HOOD. I FOUND THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE, WHICH ALLOWED FUEL TO ESCAPE INTO THE ENGINE COMPARTMENT. *TR

2002 MERCURY MOUNTAINEER V8 AWD 4.6 TRANSMISSION FAILURE. VEHICLE HAD UNDER 60,000 MILES, BUT HAD SURPASSED EXTENDED WARRANTY TIME FRAME. REVERSE VEHICLE WOULD NOT MOVE. SHIFTED VERY HARD THROUGH GEARS. SOMETIMES TACKING AT 3000 RPM. TOOK TO A TRANSMISSION SPECIALIST. REPAIRED AT A COST OF 2600.00. HAVE SINCE RETURNED VEHICLE TO SAME PLACE FOR SAME ISSUES PLUS TRANSMISSION OVERHEAT LIGHT AND LEAKING TRANSMISSION FLUID. SEAT BELTS LOCKED DOWN FOR NO REASON. WOULD NOT RETRACT. CALLED DEALER, COULD NOT DO ANYTHING BECAUSE I WAS OVER RESTRAINT WARRANTY BY 3000 MILES. HAVE REPLACED ALL 4 SEAT BELT RESTRAINTS. FRONT AIR BAG LIGHT STAYS ON OR BLINKS, OR IS OFF. CALLED DEALER, STATED REPAIR WOULD NOT BE COVERED DUE TO MILEAGE. I PURCHASED THIS VEHICLE BRAND NEW JUNE 2002. TODAY IT HAS 65,00 MILES ON IT. IS DRIVEN PRIMARILY ON THE HIGHWAY FOR VACATIONS. HAVE HAD SEVERAL SMALL REPAIRS THAT WERE COVERED UNDER EXTENDED WARRANTY. I AM VERY DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLES DRIVE TRAIN AND SAFETY RESTRAINT SYSTEM TO INCLUDE SEAT BELTS AND AIR BAG ISSUES. WITH AS MANY COMPLAINTS I SEE ON LINE ABOUT THE TRANSMISSION AND FRONT AIR BAG ISSUES, SEEMS TO ME SOMETHING SHOULD BE DONE TO HELP THOSE OF US THAT PURCHASED IN GOOD FAITH WHAT SHOULD HAVE BEEN A GREAT VEHICLE. I HAVE BEEN A FORD/ MERCURY OWNER SINCE 1971. THIS IS THE FIRST VEHICLE I HAVE HAD THAT HAD MAJOR ISSUES. *TR

JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. *TR

JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. THE SPARK PLUG HAD RIPPED FROM ITS SOCKET, IT HAD HAPPENED THE FIRST TIME 1 YEAR AGO NOW 2ND ONE, REPAIRMAN SAYS HE SEES THIS ALL THE TIME WITH MY VEHICLE, " FORD IS HELPING PUTTING MY KIDS THROUGH COLLEGE WITH THESE PROBLEMS FROM YOUR YEAR" WOW, I THOUGHT FORD GOT, PAID, REPAIRMEN GOT PAID, AND I'M THE ONLY ONE TAKEN FOR A RIDE OF A LIFETIME. NOT RIGHT IS IT. *TR

RECENTLY, THE PCV VALVE IN MY 2002 MERCURY MOUNTAINEER HAD A LEAK (VACUUM SYSTEM LEAK). AS THE VEHICLE BEGAN TO STALL AS A RESULT OF THIS LEAK, WHILE TRAVELING 55 MPH, AND DECELERATING TOWARDS A TRAFFIC LIGHT, I LOST ALL FUNCTION OF MY BRAKES. WHEN I STEPPED HARD ON THE BRAKES, THERE WAS NO RESPONSE. HOWEVER, BECAUSE I EQUATED THIS TO POSSIBLY BEING TIED TO THE PCV VALVE, I STEPPED ON THE ACCELERATOR TO INCREASE AIRFLOW INTO THE ENGINE SO THAT I WOULD HAVE BRAKE FUNCTION. THIS GAVE ME BRAKE FUNCTION, TEMPORARILY. HOWEVER, THIS MOVE WAS VERY RISKY, AS I WAS APPROACHING CARS IN FRONT OF ME AND ACCELERATING TOWARDS THEM INSTEAD OF DECELERATING, JUST SO I COULD SLAM ON THE BRAKES AND HAVE FUNCTIONING BRAKES. THERE IS AN APPARENT LINK BETWEEN THE BRAKES AND THE VACUUM SYSTEM...WHICH POSES A DEADLY SITUATION. HAD I NOT BEEN AWARE OF VACUUM SYSTEM ISSUES AND HOW TO MITIGATE THEM, I WOULD HAVE PLOWED INTO THE STOPPED VEHICLE IN FRONT OF ME WITH NO BRAKES. THIS OCCURRED IN THE EVENING. I HAD TO USE THIS METHOD TO COMPLETE THE REMAINDER OF MY TRIP TO GET HOME, ACCELERATING EVERY TIME I NEEDED TO USE BRAKES, BECAUSE THE STALLING VEHICLE EVERY TIME HAD NO BRAKE FUNCTION. THIS CONDITION PUT ME IN A VERY BAD SITUATION, AS I ALSO HAD MY 5 YEAR OLD IN THE CAR WITH ME. THIS SYSTEM SHOULD BE RECALLED AS IT IS UNSAFE. REPLACING THE PCV VALVE CORRECTED THE PROBLEM. THERE IS ALSO NO NOTICE IN THE OPERATING MANUAL FOR THIS VEHICLE ABOUT THIS VACUUM SYSTEM PROBLEM, ESPECIALLY SINCE THE OPERATING MA

MY TRANSMISSION FAILED WHILE I WAS DRIVING ON THE FREEWAY WITH MY CHILD IN THE CAR. THIS CAUSE MY CAR TO "BUCK" AND COME TO ALMOST COMPLETE STOP. THANKFULLY I WAS IN THE RIGHT LANE AND ABLE TO GET OFF ONTO THE SHOULDER. MY CAR THEN WOULD ONLY GO INTO 1ST AND 2ND GEAR. IT WOULD NOT SHIFT TO 3RD. I TOOK IT TO A SERVICE CENTER (ACTUALLY 3 OF THEM) WHO TOLD ME I NEED A NEW TRANSMISSION. THIS IS AN EXTREMELY DANGEROUS SITUATION OCCURRING WITH THESE CARS. THERE WERE NOT TELL TAIL SIGNS. IT WAS NOT SLIPPING OR RATTLING PREVIOUS TO THIS. IN SEARCHING THE INTERNET ON GOOGLE I FIND THERE ARE THOUSANDS OF PEOPLE WHO ARE HAVE EXPERIENCED THIS SAME PROBLEM WITH MERCURY OR FORD 2000-2003 VEHICLES. WHY ISN'T THERE A RECALL ON THIS PART. THIS IS UNACCEPTABLE. EVENTUALLY SOMEONE IS GOING TO GET HURT. THIS REPAIR IS GOING TO COST ME APPROX. $3000. IN ADDITION TO THIS ONE OF MY SEAT BELTS STOPPED WORKING. WHEN BUCKLED IT COMES UNDONE WHEN I AM DRIVING. THIS IS A REAR PASSENGER SEAT BELT WHERE MY CHILD SITS. HE CAN NOT REFASTEN IT BY HIMSELF. I NO LONGER SEAT HIM IN THAT PARTICULAR SEAT. BUT HOW LONG BEFORE THE OTHER STOP WORKING AS WELL. FOR SOME REASON YOUR WEBSITE WILL NOT TAKE THIS NUMBER. I JUST CALLED FORD AND THEY VERIFIED THE #. *TR

THE ISSUE WITH MY CAR THE TRANSMISSION I WAS DRIVING IT ONE THE INTERSTATE WHEN I STARTED TO HER A ROAR COMING FROM MY ENGINE AND THAT WHEN I NOTICED MY RPM WAS OFF THE CHART AND I STARTED TO GO SLOWER BY THE MINUTE AND AS I CALLED UP MY MECHANIC HE SAID IT WAS MY TRANSMISSION AND BEING FROM ANOTHER STATE AND ONLY HAVING 100 BUCKS IN THE POCKET IS NOT GOOD SO NOW IM STUCK IN A TOWN WITH NO JOB NOW NEEDING TO GET MY TRANSMISSION FIXED AND NOT HAVING A CAR TO DRIVE I CANT GET A JOB NOT HAVING A JOB MAKES ME LOSE MY CAR AND HAVING NO HOME LEFT FOR ME THAT'S JUST NOT RIGHT FORD SHOULD B THE ONES IN MY SHOES. *TR

OTHER VEHICLES OF THE SAME MAKE, MODEL, AND YEAR HAVE BEEN INCLUDED FOR A SAFETY RECALL REGARDING THE BRACKETS CONNECTING THE LIFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS. THE ADHESIVE HAS WORKED LOOSE AND THE CYLINDER WILL NOT HOLD OPEN THE GLASS; THE GATE HAS FALLEN AND WILL CONTINUE TO DO SO, RESULTING IN GLASS BREAKAGE. *TR

2002 MERCURY MOUNTAINEER - GEAR SHIFT MECHANISM FAILED WHEN TRYING TO SHIFT OUT OF PARK. VEHICLE REPAIRED BY BILLY-HOWEL FORD LINCOLN MERCURY, CUMMING, GEORGIA. *TR

FAILURE OF REAR COIL SPRING ON 2002 MERCURY MOUNTAINEER. *TR

BOTH REAR COIL SPRINGS WERE BROKEN. BOTH HAD BEEN WEAKENED DUE TO CORROSION BEFORE THEY BROKE. THIS IS A WIDELY-KNOWN ISSUE WITH THIS VEHICLE AND I HAD BEEN CHECKING FOR THIS PROBLEM EVERY COUPLE MONTHS. I LAST CHECKED IN DECEMBER OF 2008 AND NEITHER SPRING WAS BROKEN THROUGH AND NEITHER SHOWED EXTERNAL CORROSION AT THE TIME, BUT THEY MUST HAVE BEEN VERY DETERIORATED EVEN THEN. MY POINT IS THAT A VISUAL INSPECTION WITH THE WHEELS OFF DID NOT REVEAL THE PROBLEM BEFORE THE SPRINGS BROKE. ONE OF THE BROKEN SPRINGS HAS A SPLIT ALONG THE LENGTH OF THE SPRING WIRE SEVERAL INCHES LONG AND A COMPLETE FAILURE ROUGHLY PERPENDICULAR TO THE WIRE. THE OTHER DOES NOT HAVE THE SPLIT; IT IS JUST BROKEN IN SHEAR PERPENDICULAR TO THE WIRE. *TR

UNDER BACK GLASS OF MERCURY MOUNTAINEER THERE IS A STRIP ALL THE WAY ACROSS THE BACK THAT IS CRACKED IN 2 I HAVE NOTICE EVERY MOUNTAINEER I HAVE SEEN OLD AND NEW ALL ARE DOING THE SAME ITS LIKE ALL THE ONES ON THE ROAD TO DAY ARE LIKE THAT AND IT COULD BREAK ALL THE WAY OFF AND HIT A CAR AND IT HAS SHARP EDGES AND DEALERS WANT TO MUNCH TO FIX IT WELL I THANK IF ALL MOUNTAINEERS ARE LIKE THIS IT SHOULD BE RECALLED U CAN DRIVE DOWN THE ROAD AND LOOK AT THEM ALL THEY ARE LIKE THAT SO THANK YOU FOR YOUR TIME. *TR

WHILE DRIVING MY 2002 MERCURY MOUNTAINEER I HIT A BUMP ON A SMALL BRIDGE AND MY REAR DRIVERS SIDE COILSPRING SNAPPED IN HALF. ODDLY ABOUT TEN DAYS LATER I WAS FOLLOWING A MOUNTAINEER THAT HIT A DIP IN THE ROAD AND THE SAME COILSPRING BROKE. I DO NOT KNOW THE YEAR OF THAT MOUNTAINEER THOUGH. TO REPAIR THE COILSPRING IS EXTREMELY EXPENSIVE BECAUSE IT IS DEALER ONLY 300.00 FOR THE PART AND 135.00 TO INSTALL IT. *TR

OD LIGHT STARTING FLASHING, THEN CHECK TRANSMISSION LIGHT STARTING FLASHING, THEN 3 AND 5TH GEAR STARTED SNATCHING, TRANSMISSION WENT OUT. I HEARD ALOT OF THESE SUVS ARE HAVING PROBLEMS JUST LIKE MINE. *TR

TRANSMISSION SLIPPAGE, NUMEROUS CODES. COMMON WITH THE 2002 MERCURY MOUNTAINEER. COST OF REPLACEMENT OR REBUILT MORE THAT $2,000.00. *TR

2002 MERCURY MOUNTAINEER TRANSMISSION FAILURE! COMMON PROBLEM AND SHOULD BE A FACTORY RECALL. THOUSANDS TO REPAIR!!!!! *TR

I HAD A FLAT TIRE AT THE LEFT REAR OF THE VEHICLE, WHEN CHANGING THE TIRE I NOTICED THE SPRING WAS BROKEN IN SEVERAL PIECES. I HAVE TO SEE OF THE DEALER WILL REPLACE IT UNDER WARRANTY MY VEHICLE HAS 90,000 MILES. *TR

I OWN A 2002 MERCURY MOUNTAINEER. THE TAILGATE DEVELOPED A CRACK BETWEEN THE EMBLEM AND THE REAR GLASS LIFT. SINCE THIS CRACK HAS DEVELOPED, THE DOOR AJAR LIGHT HAS STAYED ON CONSISTENTLY, CAUSING THE INTERIOR LIGHT TO STAY ON, DRAINING THE BATTERY, WHICH HAD TO BE REPLACED. I HAVE NOTICED THE SAME CRACK IN ALMOST EVERY FORD EXPLORER THAT I SEE. I HAVE NOT YET ATTEMPTED A REPAIR BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY OUT OF POCKET FOR AN OBVIOUS MANUFACTURING DEFECT. *TR

I HAVE AN 2002 MERCURY MOUNTAINEER HAD THE TRANSMISSION REBUILT 6 MONTHS AGO BEEN BACK TO THE TRANSMISSION SHOP 7 TIMES ...THREE TIMES FOR A SYNLAN PACK??OR SO THAT'S WHAT HE (THE MECHANIC) HAS TOLD ME . *TR

UPPER REAR LIFT GATE BELOW THE REAR GLASS WINDOW WAS FOUND WITH SEVERAL CRACKS ON A COLD WINTER MORNING. NO RECENT IMPACTS OTHER THAN NORMAL REAR HATCH CLOSINGS. HAVE NOTICED MANY OTHER SIMILAR MAKE/MODELS OF FORD/MERCURY WITH THE SAME DAMAGE IN EXACT SAME LOCATION. *TR

MY 2002 MERCURY MOUNTAINEER V8 AWD HAD EXPERIENCED THE SAME ONGOING PROBLEM. BROUGHT INTO FORD CERTIFIED DEALERSHIP WITH COMPLAINTS OF CLICKING AND GRINDING IN THE FRONT END. WARRANTY COMPANY PAID OVER $1500 TO HAVE REPAIRED. REPAIRS INVOLVED THE DRIVE SHAFT. I JUST RECENTLY PAIN OVER $400 TO HAVE SIMILAR WORK DONE AFTER VEHICLE WAS EXPERIENCING SAME CLICKING AND GRINDING. SOMETHING TO DO WITH BALL BEARINGS AND FRONT HUB ASSEMBLY. CAR WAS STILL MAKING SAME NOISES UNTIL FRONT END APPARENTLY DISENGAGED TEMPORARILY. DIDN'T REALIZED CAR WAS IN REAR WHEEL DRIVE ONLY UNTIL BACK TIRES WERE SPINNING IN THE SNOW. AS OF 3 DAYS AGO THE CAR IS UNDRIVEABLE DUE TO SEVER GRINDING, BINDING, AND CLICKING. STILL OWE OVER $10,000 ON THE VEHICLE AND DOESN'T SEEM FAIR TO HAVE TO KEEP REPAIRING THE SAME ON GOING PROBLEM. THIS PART OF THE VEHICLE HAS NEVER FUNCTIONED PROPERLY. EVEN AFTER FORD REPAIRED, STILL HAD SOME DEGREE OF BINDING AND CLICKING WHICH GOT PROGRESSIVELY WORSE OVER TIME. ANY HELP WOULD BE GREATLY APPRECIATED. 1ST REPAIR WAS DON'T ON 5-11-07. *TR

I HAVE A 2002 MERCURY MOUNTAINEER, SAME AS THE EXPLORER. MY OD LIGHT STARTED FLASHING AND I HAD FORD SERVICE CENTER RUN THE CODE, CODE 755 SOLENOID B, I HAD THE FORD SERVICE CENTER REPLACE IT TO THE TUNE OF $698 ON MARCH 5. I GOT THE TRUCK BACK MARCH 5, 2009 AT 12PM. MARCH 6, 2009 8 AM, SAME ISSUE. I TOOK IT BACK TO THE SERVICE CENTER AND I'M TOLD I NEED A NEW TRANSMISSION. MARCH 9, 2009 I TOOK THE TRUCK TO 2 SEPARATE SHOPS, ONE OF THEM BEING A VETERAN TRANSMISSION REPAIR SHOP. SAME SOLENOID CODE 755 SOLENOID B. I TOOK IT BACK TO THE SERVICE CENTER AND AM TOLD THAT THEY WILL REPLACE AND I STILL NEED A NEW TRANSMISSION. THE TRANSMISSION REPAIR SHOP TOLD ME THAT FORD KNOWS OF THE PROBLEM AND IT IS NOT THE TRANSMISSION, THE WIRING HARNESS IS BAD WHICH CAUSES THE SOLENOID TO SHOW AS BAD AND SHOW THE CODE. SHE SAID SHE HAS HAD DEALINGS WITH THE SAME SERVICE CENTER AND EVERYTIME THEY TELL CUSTOMERS THEY NEED A NEW TRANSMISSION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE FOR THE SAME EXACT ISSUE. *TR

SERIOUS TRANSMISSION TROUBLE. *TR

EXPERIENCING TRANSMISSION ISSUES AT 75K MILES. TOOK IT TO SHOP WHO REPORTED THESE TRANSMISSIONS ARE NOTORIOUSLY BAD, REPLACING SOME AT 60K MILES AND MOST BY 100K. MINE NEEDS TO BE REPLACED AT A COST OF $2500. PROBLEM IS USE OF ALUMINUM WITHIN METAL AND FAST WEAR. FORD SHOULD BE HELD ACCOUNTABLE FOR MAKING POOR QUALITY PRODUCTS. TRANSMISSIONS SHOULD HAVE A MUCH GREATER LIFE THAN 75K MILES. PROBLEMS NOTICED - SLIPPING OUT OF GEAR WHILE DRIVING, NOT ENGAGING GEAR WHEN SELECTED, NOT SHIFTING INTO HIGHER GEAR (OVERREVVING),, CLUNKING SHIFTS. DANGER ARISES WHEN YOU SELECT GEAR, ACCELERATE AND NOTHING HAPPENS AND SUDDENLY IT POPS INTO GEAR WHICH CAUSES VEHICLE TO LUNGE FORWARD. *TR

REAR WHEEL BEARINGS FAILING FOR A SECOND TIME. FIRST TIME WAS ON 3/15/08. *TR

TRANSMISSION HAS BEEN REPAIRED 3 TIMES. THE LAST WAS JAN 2009 WHEN IT WAS COMPLETELY REBUILT. *TR

REAR PANEL UNDER WINDOW HAS RECENTLY CRACKED, THERE ARE NOW 2 VERTICAL CRACKS RUNNING DOWN THE BACK OF THE VEHICLE. ALSO, HITCH TO REAR DOOR DOESN'T STAY UP. THIS VEHICLE HAS ALSO HAD A NEW ENGINE PUT IT AND INJECTORS HAVE POPPED OUT ON MORE THAN ONE OCCASION. THIS IS THE MOST EXPENSIVE VEHICLE I HAVE EVER PURCHASED AND IT HAS GIVEN ME MORE PROBLEMS THAN I COULD EVER EXPECT IN A VEHICLE. FORD NEEDS TO COMPENSATE FOR THIS VEHICLE. WE HAVE OWNED SEVERAL FORD'S AND HAVE NEVER SEEN ANYTHING LIKE THIS. IT IS A TRUE LEMON>>>> *TR

THE TRANSMISSION ON MY 2002 MERCURY MOUNTAINEER. THE O/D LIGHT IS FLASHING, AND SEEMS TRANS IS SLIPPING EVEN WORSE. I HAVE HAD IT TO THE DEALERSHIP MANY TIMES SINCE I BOUGHT IT NEW, AND THEY NEVER COULD FIND THE PROBLEM. NOW IT HAS BEEN OUT OF WARRANTY FOR QUIET SOME TIME AND HAS BECAME A HUGE PROBLEM. I LOOKED ON THE INTERNET AND NOTICED A TON OF COMPLAINTS ON THIS EXACT ISSUE AND WAS HOPING IT WOULD BE GROUND FOR A RECALL. *TR

ABOUT ONCE A YEAR WE HAVE HAD A PROBLEM WITH OUR TRANSMISSION. AFTER THIS HAPPENING SO MANY TIMES I DECIDED TO CHECK ONLINE FOR ANYONE ELSE WITH THE SAME PROBLEM. CAN NOT BELIEVE HOW MANY HAVE THE SAME PROBLEM BUT STILL NO RECALLS. MY HUSBAND KNEW THE FIRST TIME THEY TRIED TO FIX THE PROBLEM THEY WERE JUST PUTTING A "BAND-AIDE" ON THE PROBLEM AND NOT TRULY FIXING IT. METAL SHAVINGS WERE FOUND THE FIRST TIME AND THE TRANSMISSION SHIFTS ROUGH AND SLIPS. ALSO THE VEHICLE ACCELERATES WITHOUT PUTTING FOOT ON GAS PEDAL. PROBLEM IS EXTREMELY BAD WHEN GOING INTO REVERSE. *TR

THE TRANSMISSION IN THIS VEHICLE IS DEFECTIVE. THEIR SHOULD BE A RECALL ON THIS MODEL WHICH IS A 2002 MERCURY MOUNTAINEER. THE PROBLEM IS COSTING ALL OF FORDS CUSTOMERS ALOT OF MONEY AVERAGE COST IS 2600 DOLLARS. THEY KNOW ABOUT THIS PROBLEM AND WILL NOT HELP EVEN WITH SOME OF THE REPAIR COST. THIS IS NOT ACCEPTABLE FOR ANY COMPANY TO GET AWAY WITH. PLEASE DO SOMETHING ABOUT THIS. THANK YOU *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES AND HEARD A GRINDING SOUND. HE THEN BEGAN TO SMELL SOMETHING BURNING AND NOTICED SMOKE UNDERNEATH THE VEHICLE. HE INSPECTED THE VEHICLE AND DID NOT NOTICE ANY LEAKING. THE FOLLOWING DAY HE NOTICED AN EXTENSIVE AMOUNT OF OIL ON THE GROUND AND THE VEHICLE WAS PULLING. THE VEHICLE WAS INSPECTED BY A MECHANIC AND THE CONTACT WAS INFORMED THAT OIL WAS COMING FROM THREE DIFFERENT PLACES AND TRAVELING TO THE REAR DIFFERENTIAL. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 118,169 AND FAILURE MILEAGE WAS 118,000.

REAR DIFFERENTIAL FAILURE, LIMITED SLIP LOCKED UP, PUSHES IN CORNERS AND BINDS. *TR

I OWN A 2002 MERCURY MOUNTAINEER 4.6L AWD. AFTER BUYING THIS CAR I HAD HEARD ABOUT HOW BIG OF A LEMON THE TRANSMISSIONS ARE, AND ON JANUARY 27TH I FOUND THIS OUT FOR MYSELF. FIRST MY CAR BEGAN SHIFTING VERY HARSHLY. THEN MY O/D OFF LIGHT BEGAN FLASHING, CHECK ENGINE LIGHT CAME ON, AND CHECK TRANSMISSION LCD CAME ON. I LOST THIRD GEAR ON THE MIDDLE OF THE HIGHWAY AND HAD TO DRIVE 9 MILES HOME GOING ONLY 25 MPH. THEN I FOUND OUT THAT IT IS GOING TO COST $2500+ TO FIX THE PROBLEM. UNFORTUNATELY I'M A SINGLE MOTHER AND FULL-TIME STUDENT, SO MY CAR IS JUST GOING TO SIT FOR A FEW MONTHS UNTIL I CAN AFFORD TO FIX IT. FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM. I HAVE HEARD FAR TOO MANY COMPLAINTS AND NO ONE HAS DONE ANYTHING ABOUT IT . *TR

JUST UNDER THE REAR WINDOW THE BACK PANEL CRACKED IN THE COLD WEATHER THE VEHICLE IS KEPT IN A GARAGE WHEN EXITING THE GARAGE INTO THE WEATHER IT JUST CRACKED JUST UNDER THE MOUNTAINEER EMBLEM ALL THE WAY DOWN THE LENGTH OF THE PANEL AND NOW THE BACK REAR WINDOW RATTLES. *TR

AS I WAS ACCELERATING NOTHING HAPPENED. THE TRANSMISSION FAILED AND DIDN'T GO ANYWHERE AND THEN IT JERKED JUST AS A CAR WAS APPROACHING, WHICH MADE THE OTHER CAR SWERVE AND IT ALMOST GOT INTO AN ACCIDENT. *TR 2002 MERCURY MOUNTAINEERS ARE NOTORIOUS FOR BAD TRANSMISSIONS AND THEY ARE A DANGER. FORD REFUSES TO TAKE ANY RESPONSIBILITY FOR THEIR POORLY BUILT TRANSMISSIONS. *TR

WHILE DRIVING, THE TRANSMISSION LIGHT CAME ON. I DID NOTHING UNUSUAL, THE PROBLEM JUST OCCURRED WHILE DRIVING. IT WAS VERY HARD TO TAKE THIS IS THE FIRST TIME IT OCCURRED. I OWN A 2002 MERCURY MOUNTAINEER, 66,000 MILES AND I HAVE A TRANSMISSION PROBLEM. I HAVE NO WARRANTY, AND TO FIX IT COSTS $1,500. I WAS TRYING TO FIND THE COST OF A NEW TRANSMISSION AND REALIZED FROM BLOGS ABOUT 02 MOUNTAINEERS AND MOST FORD VEHICLES SEEM TO HAVE A TRANSMISSION PROBLEM AT ABOUT 55,000 MILES. I WOULD APPRECIATE IF YOU COULD INVESTIGATE THIS OCCURRENCE BECAUSE IM NOT THE ONLY CONSUMER WITH THIS PROBLEM. *TR

THE TRANSMISSION ON MY CAR WENT. *TR

O/D LIGHT BLINKS AND TRANSMISSION SHIFTS HARD OR MISSES SHIFTS. FEELS LIKE TRANNY MIGHT BE ABOUT TO GO... STARTED ABOUT A YEAR AGO BUT WENT AWAY AFTER CHANGING TRANNY FLUID. NOW IT IS BACK, ISSUE IS WORSE, AND SEEMS LIKE IT IS HERE TO STAY. *TR

2002 MERCURY MOUNTAINEER 4.6L V8 AWD 100,000MILES! VARIOUS TRANSMISSION PROBLEMS O/D LIGHT FLASHING ONE DAY CAUSING TRANSMISSION NOT TO SHIFT CORRECTLY. TEN MINUTES LATER START THE VEHICLE AND LIGHT NOT ON AND TRANSMISSION SHIFTS FINE. HAPPENS ON SEVERAL OCCASIONS. TRANSMISSION BEGAN TO SLIP. TAKE TO MECHANIC FLUID LEVEL AND FILTER ARE FINE. HOOK UP TO COMPUTER AND SAYS VARIOUS INTERNAL PROBLEMS. TORQUE CONVERTER ALSO BEGAN WHINING AND MAKING NOISE WHICH PROBABLY MEANS ITS COMING APART INSIDE. ESTIMATED FIX BETWEEN 1800.00-2800.00! SEVERAL WITH SIMILAR VEHICLES HAVE REPORTED SAME PROBLEMS! ALSO HAS WHEEL BEARING ISSUES! *TR

ON DEC. 19, 2008, THE O/D LIGHT BEGAN TO FLASH AND THEN ON DEC.26TH THE SERVICE ENGINE SOON LIGHT CAME ON. AS I WAS DRIVING THE CAR BEGAN TO REV UP WHEN I WAS NOT MASHING THE GAS. I HAVE NOT DRIVEN IT SINCE. I CALLED THE FORD DEALERSHIP AND WAS TOLD TO DO A DIAGNOSTIC TEST ON IT, IT WOULD COST $98 PER ISSUE. I SEARCHED THE ISSUE ONLINE AND FOUND THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND HAVE PAID THOUSANDS OF DOLLARS TO HAVE IT FIXED. I WOULD LIKE TO KNOW IF THIS IS A RECALLABLE ISSUE DUE TO THE ABOUT OF COMPLAINTS? I JUST SPENT $300 HAVING THE DOOR AJAR SENSOR FIXED, SOMETHING THAT OTHERS HAVE ALSO COMPLAINED ABOUT. *TR