2000 Mercury Mountaineer complaints

DT: AIR BAGS DID NOT DEPLOY GOING AT 35-40MPH.STATES HE DID HAVE AN ACCIDENT WHICH TOTALED HIS FRONT END, BUT NEITHER AIR BAG (L OR R) DEPLOYED.

WHILE DRIVING, THE THROTTLE BECAME STUCK IN THE OPEN POSITION. THE CONSUMER HAD TO PLACE BOTH FEET ON THE BRAKE TO TRY AND STOP THE VEHICLE. THE VEHICLE CONTINUED TO SURGE FORWARD WHILE DEPRESSING THE BRAKE WITH BOTH FEET. UPON ENTERING THE INTERSTATE; THE THROTTLE STUCK AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE SERVICE CENTER PERFORMED A CLEANING ON THE THROTTLE. *JB *SC *JB

CONSUMER NOTICED AN EXTREME AMOUNT OF FLUID IN THE DRIVEWAY WHICH DID NOT APPEAR TO BE OIL. AFTER TAKING THE VEHICLE TO THE DEALER IT WAS DISCOVERED THAT HEAD GASKET BLEW OUT. CONSUMER HAD THE REPAIRS DONE. LESS THAN TWO MONTHS LATER, WHILE DRIVING , THE GEARS WOULD NOT CONNECT PROPERLY. CONSUMER HAD TO HAVE THE TRANSMISSION REPLACED.*AK

OXYGEN SENSOR. REPLACED BY FORD ON 1/17/05. HAS 69336 MILES.11/14/04 REPLACED AIR FILTER IN ORDER TO "EXTEND LIFE" OF O2 SENSOR. 2/5/04 WEAK FUEL PUMP 49804 MILES. 10/13/03 OXYGEN SENSOR REPLACED. 45742 MILES. 10/9/03 MASS AIR FLOW SENSOR REPLACED. 45616 MILES. 8/21/03- REPLACE IAC. 43536 MILES. 5/22/03 REPLACE OXYGEN SENSOR. 41308 MILES. *AK

2000 MERCURY MOUNTAINEER HAVING PROBLEMS WITH REAR AXLE THUMPING NOISE WHEN MAKE A TURN. *BF WHEN THE VEHICLE WAS PULLED OUT ON THE REAR TIRE, THE AXLE MOVED AND MADE A KNOCKING SOUND. *SC

THIS HAS TO BE WORST CAR I HAVE EVER OWNED. THE RADIO DISPLAY GOES ON WHEN IT WANTS, IT MAKES TERRIBLE NOISES, RIDES TERRIBLE AND IT DEPRECIATES TERRIBLE. I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. THIS IS A TERRIBLE CAR. ANYONE THAT WANTS TO BUY ONE SHOULD NOT, IT LOOKS LIKE A CLASSY SUV BUT IT IS A BIG PIECE OF JUNK.*AK

MY 2000 MOUNTAINEER HAD 17,000 WHEN PURCHASED. I HAD NOTICED THE DEALER HAD JUST PUT NEW 235/75R15 GOODYEAR WRANGLER R/TS ON IT. I WAS NOT SUSPICIOUS BUT SHOULD HAVE BEEN. EVER SINCE PURCHASED I HAVE HAD A VIBRATION IN THE FRONT END AND MY FRONT TIRES HAVE WORN ON THE INSIDE AL THE WAY DOWN TO A UNSAFE TREAD DEPTH WITHIN 10,000 MILES. THE DEALER ALLIGNED THE FRONT AND CHECKED FOR FRONT END PROBLEMS TWO DAYS AFTER PURCHASE. AT THAT TIME THEY FOUND IT WAS OUT BUT CLAIMED THEY HAD JUST ALLIGNED IT THREE DAYS BEFORE ALSO. AT AROUND 30,000 MILES I HAD TO REPLACE THE FRONT TIRES BECAUSE THEY WERE UNSAFE. I TOOK THEM TO THE DEALER AND THE GM TOLD ME THAT IT WAS NORMAL TIRE WEAR. I KNOW QUITE A BIT ABOUT CARS BUT HE DID NOT KNOW THAT. AT THAT TIME THEY CHECKED THE FRONT END ALLIGNMENT AGAIN AND CHECK FOR PROBLEMS AGAIN AND FOUND NOTHING. A FEW WEEKS LATER THE VBRATION GOT WORSE SO I JACKED IT UP MYSELF AND FOUND THAT THE ONE A-ARM NUT WAS LOOSE. I TIGHTEND IT AND DROVE BACK TO THE DEALERAND SHOWED ONE OF THEIR MECHANICS THE PROBLEM. IT HAD LOOSEND UP AGAIN ALREADY SO HE TIGHTEND ALL THE A-ARM NUTS. ILEFT AND WITHIN 10 MILES ONE WAS LOOSE AGAIN. I WENT BACK TO THE DEALER AND TOLD THEM TO REPLACE ALL THE A-ARM BOLTS AND NUTS. I HAVE SINCE WENT THROUGH 2 MORE SETS OF FRONT TIRES ,SO THAT IS 4 SETS OF TIRES IN 63,000 MILES, BUT THEY SAY THERE IS NOTHING WRONG . ANYONE HAVING THESE SAME UNEVEN TIRE WEAR AND VIBRATION PROBLEMS PLEASE CONTACT ME. 865-776-2246 BRIAN

WHILE DRIVING AT LOW SPEEDS, THE VEHICLE DOWN SHIFTED TO LOW RANGE. *AK THE 4WD AND OVERDRIVE LIGHTS WHERE FLASHING AND WHINING ALONG WITH AN ALARM SOUND COMING FROM THE DASH. THE ENGINE WAS SHUT OFF AND THE KEY WAS REMOVED, BUT THE WHINING SOUND CONTINUED. *SC THE CONSUMER DISCONNECTED THE BATTERY AND THE NOISE STOPPED. *JB

DRIVERS SEAT LEATHER IS TORN. WHEN TAKEN TO THE DEALER WAS INFORMED THAT IT'S A MANUFACTURING DEFECT "OVERSTITCHED" BUT THAT IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. CONTACTED FORD MOTOR COMPANY AND RECEIVED A PHONE CALL INFORMING ME THAT "THEY WOULD HAVE TO SIDE WITH THE DEALERSHIP, NOT TO FIX THE SEAT"

WHEN ACCELERATING, THE DRIVER HEARD A KNOCKING NOISE AND THE VEHICLE LOST ACCELERATION. *AK THE VEHICLE BUCKED AND BANGED INTO GEAR, THE OVER DRIVE LIGHT FLASHED. *JB

NO POWER SWITCH, WIPERS, WINDOWS, AUTOMATIC DOOR LOCKS, ETC... *PH RECALL#00V072000. THE CONSUMER COVERED THE COST OF THE WIPER MOTOR MODULE. *SC

THE SPEED CONTROL OF MY 2000 MERCURY MOUNTINEER, STICKS CAUSING THE VEHICLE TO EXCERLERATE OUT OF CONTROL THE ONLY WAY TO STOP IT IS TO SLIP THE TRANSMISSION INTO NEUTRAL AND SHUT THE VEHICLE OFF. IT HAS HAPPENED THREE TIMES AND IS GETTING MORE FRQUENT. I HAVE REPORTED IT TO THE DEALER (SELLERS SEXTON WAYNESVILLE, MO) THEY SAY NOTHING IS WRONG AND THEY CANT FIND A PROBLEM.*AK

MOTOR VEHICLE ACCIDENT CAUSED BY DEFECTIVE SEAT. *CB

THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR RECALL 03504 RELATED TO REPAIRS OF THE DRIVER'S SIDE SEAT BOLT. THE DEALER PROMISED TO HAVE VEHICLE FOR ONLY A COUPLE OF HOURS, HOWEVER THE VEHICLE REMAINED AT DEALER FOR ONE WEEK. *AK *NLM

THE DISPLAY SCREEN ON THE STEREO SYSTEM NO LONGER WORKS. AT TIMES IT COMES ON FOR A FEW MINUTES AND THEN GOES OUT AGAIN. THIS MAKES IT IMPOSSIBLE TO KNOW WHAT STATION IT IS ON, THE TIME, ADJUSTING THE SETTINGS ON THE SPEAKERS, ETC. I HAVE TALKED TO OTHERS THAT HAVE THIS SAME PROBLEM. *LA

THROTTLE BODY WAS COVERED WITH CARBON THAT CAUSED THE ACCELERATOR TO STICK WHILE DRIVING.*AK THIS CONDITION ALSO CAUSED THE VEHICLE TO SURGE FORWARD OR BACKWARDS WHEN ADDITIONAL PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL TO RELEASE THE STUCK PEDAL. CLEANING OF THE THROTTLE BODY SEEMED TO REMEDY THE PROBLEM. *TS *NLM

STEREO SYSTEM CONSOLE LIGHT KEEPS GOING OUT ... IT HAS BEEN OUT FOR A LONG TIME.. NOW IT COMES ON WHEN IT WANTS TO. AND ITS ON FOR ABOUT 3 MINUTES AND GOES OUT AGAIN AND STAYS OUT A WHOLE DAY AND COMES ON THE NEXT DAY FOR ABOUT 3 MINUTES. MY NEIGHBOR HAS THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM. *LA

THE POWER SEAT ADJUSTER BROKE, WHICH CAUSED THE SEAT TO TILT BACKWARDS. *JB

WHILE DRIVING ON A DIRT ROAD AT 15 MPH, VEHICLE SUDDENLY LOST POWER STEERING. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY A BOLT IN THE STEERING SHAFT COMING LOOSE AND FALLING OFF. *AK

WE WERE REAR ENDED AND BOTH SEATS BROKE, FLINGING US INTO THE BACK SEAT. WE THEN WENT INTO THE ONCOMING LANE (BECAUSE MY WIFE COULD NO LONGER REACH THE STEERING WHEEL OR THE BRAKES) AND WERE HIT HEAD ON. COMPLAINT #1 - THE SEATS SHOULD NOT HAVE BROKEN. COMPLAINT #2 - THE AIRBAGS NEVER DEPLOYED.*AK

THE DAY AFTER TAKING VEHICLE FROM DEALER RADIO LCD SCREEN FLASHED BRIGHT LIKE A PHOTO BULB AND HAS BEEN OUT EVER SINCE, THERE WAS A SMALL AMOUNT OF SMOKE.*AK

OWN A 2000 MERCURY MOUNTAINEER WITH ALL WHEEL DRIVE & 4.0 V8 ENGINE. THE WINDSHIELD WIPERS AND LIGHT MALFUNCTION AT TIMES ("LOCK UP") WHERE THEY WILL NOT WORK AT ALL. SEE NHTSA CAMPAIGN ID # 00V072000. LOCAL DEALER & MERCURY REFUSE TO ADMIT AND/OR FIX THE PROBLEM. *NLM

REAR SEAT BELT WILL NOT RELEASE FOR MORE ROOM CAUSING DISCOMFORT FOR THE CONSUMER. DEALER NOTIFIED.*AK

ENGAGING THE LEFT TURN SIGNAL CAUSES SMOKE TO BE EMITTED FROM THE EMERGENCY FLASHER SWITCH HOUSING ON TOP OF THE STEERING COLUMN. *TT

THE TREADS ARE COMING APART. *NLM

WHEN I ATTEMPTED TO STOP ON A DRY DAY GOING APPROXIMATELY 20 MPH MY BRAKES DID NOT OPERATE PROPERLY. THEY GRABBED AND THEN RELEASED WITH A FORWARD MOTION. I CONTINUED TO APPLY PRESSURE WITH BOTH FEET AND THE BRAKES STILL REACTED IN THE SAME FASHION. SUBSEQUENTLY I HIT THE CAR IN FRONT OF ME. I HAD THE CAR TOWED TO THE MERCURY DEALER AND THEY STATED THEY COULD FIND NOTHING WRONG. I AM CONCERNED AND ACTUALLY WORRIED ABOUT DRIVING MY CAR. *TT

2000 MERCURY MOUNTAINEER DIAGNOSED WITH TRANSMISSION FAILURE - SLIPPING BETWEEN 2ND & 3RD GEARS. VEHICLE ONLY HAS 50000 MILES.*JB

WHILE DRIVING AT 25 MPH THE BRAKES WERE APPLIED BUT THEY DIDN'T HOLD. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE BRAKE CALIPERS FREEZING UP AND GETTING HOT WHICH RESULTED IN THE SEALS FAILING. *NLM ROTORS, PADS AND SHOES WERE REPLACED. *TT

CONSUMER STATED DRIVER SIDE DOOR PANEL RATTLED AND WAS NOT PLACED PROPERLY. DEALER REPLACED NEW DOOR PANEL. MR *TT

CONSUMER NOTICED VEHICLE'S REAR DOOR LOCKS JAMMED. PASSENGER UNABLE TO UNLOCK TO GET OUT. DEALER WAS CONTACTED AND REPLACED LOCKS. MR *TT

CONSUMER STATED SMOKE EMITTED FROM THE STEERING COLUMN WHILE DRIVING.MR THE RADIO WAS REPLACED.*JB

CONSUMER STATED UPON STARTING VEHICLE, VEHICLE ENGINE WOULD NOT TURN OVER. DEALER WAS CONTACTED. ENGINE NEEDED TO BE REPLACED. MR *TT

CONSUMER NOTICED WHEN DEPRESSING THE BRAKE PEDAL WOULD TRAVEL TO FLOOR BOARD. DEALER WAS CONTACTED AND REPLACED BRAKES. MR CONSUMER FELT BRAKES FAILED PREMATURELY. AFTER ONLY 8 MONTHS BRAKES STARTED TO SQUEAK. *TT

CONSUMER STATED DRIVER SIDE SEAT MOTOR HAD DIED. VEHICLE WAS SERVICED. TECHNICIAN NOTICED VEHICLE WAS MANUFACTURED WITH THE WRONG MOTOR. MR *TT

CONSUMER NOTICED WHILE TRAVELING AT ANY SPEED GAS PEDAL WOULD STICK. DEALER HAVE BEEN CONTACTED. MR THIS CONDITION INCREASED TO 2 TO 4 TIMES A DAY. DEALER COULD NOT FIND ANYTHING WRONG. *TT

DISINTEGRATION OF BRAKES AND ROTORS AT 2,500 MILES, THEY WERE WOREN DOWN TO THE METAL. FIRST DEALER STATED THAT ROTORS WERE DEFECTIVE, BUT ABRUPTLY CHANGED AND SAID IT WAS REGULAR WEAR AND TEAR. VEHICLE CURRENTLY PARKED DUE TO PROBLEM NOT BEING RECTIFIED AND PERSISTING. PLEASE DESCRIBE DETAILS. *AK

THE PROBLEMS HAVE EXISTED SINCE I BOUGHT THE TRUCK. AT 55/60 MILES THE FRONT END STARTS BUMPING UP AND DOWN TO THE POINT IT'S UNSAFE. THE DEALER HAS CHANGED THE TIRES AND THE DRIFTSHAFT ASSEMBLY, BUT THE PROBLEMS PERSISTS. BOTH THE DEALER AND THE FORD REP. SAY THIS IS A NORMAL PART OF DRIVING THIS VEHICLE, BUT WHEN THE TRUCK IS VIBRATING AND BUMPING ON THE HIGHWAY I DO NOT BELIEVE IT'S NORMAL. OTHER MOUNTAINEENER DRIVERS TELL ME THIS IS NOT NORMAL. JUST THIS PAST WEEK THE GOODYEAR DEALER IDENTIFIED A BAD TIRE AND REPLACED IT. GOODYEARS SAYS I ALSO HAVE TWO BENT RIMS AND THE LINCOLN DEALER SAYS I DON'T. THEY DID REPLACE THE TWO FRONT RIMS BECAUSE GOODYEAR IDENTIFIED THE FACT THAT ALL FOUR RIMS WERE/ARE BENT. I AM CONTINUING TO WORK WITH THE DEALER BUT FEEL THIS PROBLEM SHOULD BE DOCUMENTED AND WOULD LIKE TO KNOW IF THERE IS DATA CONCERNING THIS PROBLEM. THE FORD REG. REP AND THE FORD SERVICE DEPT. HAVE SAID POINT BLANK THEIR RESPONSIBILITY IS TO SUPPORT THE LOCAL DEALER. WHERE DOES A CONSUMER GET HELP?*AK

THE CAR WOULDN'T START SO I HAD IT TOWED TO THE DEALERSHIP. THE TECHNICIAN TRIED IT AND IT STARTED RIGHT UP FOR HIM. THEY COULDN'T FIND ANYTHING WRONG WITH IT. I'M NOT SURE IF I HAVE IT RIGHT BUT I WAS TOLD THE REASON IT DIDN'T START WAS I HAD THE WRONG TYPE OF FUEL, WINTER VERSES SUMMER. THE TEMPERATURE DROPPED AFTER THUNDER STORMS DURING THE NIGHT. THERE'S BEEN QUITE A FEW TIMES WHEN THE CAR DIDN'T START UP ON THE FIRST TURN OF THE KEY BUT I DIDN'T THINK ANYTHING OF IT. THERE WAS ANOTHER TIME WHEN IT DIDN'T WANT TO START BUT EVENTUALLY DID. IT WAS A RAINY, SNOWY NIGHT. THIS LAST TIME WHEN IT DIDN'T START IT HAD RAINED ALSO. I'M WONDERING IF IT HAS MORE TO DO WITH THE RAIN AND NOT THE FUEL.*AK

WHILE APPLYING BRAKES, VEHICLE SUDDENLY STARTED TO ACCELERATE, FORCED VEHICLE OUT OF CONTROL INTO SEVERE ACCIDENT. DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER STATES WHILE PROCEEDING TO PUT VEHICLE IN PARK, IT LUNGED FORWARD, CAUSING AN ACCIDENT AND ONE INJURY. *SLC

WITH BRAKES APPLIED ATTEMPTING TO PUT VEHICLE IN PARK, THE VEHICLE LUNGED FORWARD AND WAS OUT OF CONTROL AND STRUCK A LIGHT POLE, WENT OVER CONCRETE BARRIER ONTO NEXT STREET, AND NEITHER AIR BAG DEPLOYED. *AK CONSUMER ALSO COMPALINED SEVERAL TIMES ABOUT THE BRAKES. *TT

WHILE DRIVING AT HIGH SPEED OR WHEN WIND IS AT HIGH SPEED VEHICLE BECOMES ERRATIC, SWAYING SIDE TO SIDE OUT OF CONTROL. TOOK VEHICLE TO DEALER. BUT, PROBLEM NOT REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE LEAVING PARKING LOT, ACCELERATER PEDAL BECAME STUCK. DRIVER CAME TO A STOP BY HITTING OTHER CARS. AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN. *AK *TT

REAR WINDOW WAS COMPLETELY SHATTERED, VEHICLE WAS PARKED IN DRIVEWAY WHEN IT HAPPENED. SOME OF THE SHATTERED GLASS PIECES WERE DISCOLORED.*AK *SLC

I HAD A BLOW OUT WITH THE FIRESTONE RECALLED TIRES. THE RIM CRACKED. THE DEALERSHIP SAID THAT I MUST OF HIT SOMETHING TO CRACK THE RIM AND CAUSE THE FLAT BECAUSE THER WAS NOTHING WRONG WITH THE TIRE. I DID NOT! I SAID THE THE RIMS MAY BE DEFECTIVE OR IT WAS CAUSED BY THE UNSAFE TIRES. THEY DISMISSED IT RIGHT AWAY. I CALLED FORD MOTOR COMPANY AND GOT TANGLED UP IN ALOT OF RED TAPE. I'M WRITING SO THESE POSSIBLE RIM DEFECTS MAY BE INVESTIGATED, SO OTHER PEOPLE THAT DRIVE THESE SUV'S DON'T RUN THE RISK OF GETTING INJURED IF THEY ARE DEFECTIVE. *AK (TIRESIZE: 15 INCH)( DOT NUMBER: TIRE SIZE: 15 INCH )

THE VEHICLE WAS SOLD WITH THE WRONG SIZE TIRES ON THE VEHICLE, WHICH WAS THE POSSIBLE CAUSED OF PROBLEMS WITH THE SPEEDOMETER READINGS. *MJS

VEHICLE EXPERIENCES SUDDEN ACCELERATION, CONSUMER CHANGED FLOOR MATS BECAUSE HE THOUGHT THEY WERE GETTING UNDER THE ACCELERATOR, HOWEVER AFTER THE CHANGE IT HAPPENED AGAIN CAUSING A REAR END COLLISION, DEALER CAN NOT FIGURE OUT THE PROBLEM. *SLC

AT 25 MPH WHILE APPLYING GAS PEDAL, ENGINE REVVED, BUT VEHICLE STARTED TO SLOW DOWN INSTEAD. TOOK VEHICLE TO DEALER WHO FOUND THAT TRANSMISSION NEEDED TO BE REPLACED. FORD REPLACED IT WITH REMANUFACTURED TRANSMISSION. *AK AT A SPEED OF 30 TO 40 MPH, THE TRANSMISSION SLIPS AND WAS REPLACED. *YH

AT 25 MPH WHILE APPLYING GAS PEDAL, ENGINE REVVED, BUT VEHICLE SLOWED DOWN INSTEAD. TOOK TO DEALER WHO FOUND TRANSMISSION NEEDED TO BE REPLACED. FORD WILL REPLACE IT WITH REMANUFACTURED TRANSMISSION. *AK TRAVELING AT 30-40 MPH, THE TRANSMISSION SLIPPED BADLY. *YH

CONSUMER NOTICED A THREE INCH CRACK ON THE INSIDE SIDEWALL OF THE RIGHT FRONT TIRE AND FOUND ANOTHER ON THE INSIDE SIDEWALL OF THE RIGHT REAR TIRE (THE TIRES HAD 8,600 MILES AT FAILURE), CONSUMERS TIRES WERE NOT INCLUDED IN RECALL 00T-005 , (ATTORNEY FOR CONSUMER) FIRESTONE WILDERNESS P235/75R15. NLM

IT IS DISAPPOINTING THAT THE RECALL OF TIRES IS NOT BROADENED TO ENCOMPASS ALL MANUFACTURER CODES VERSUS JUST THE DECATUR PLANT. WITHOUT DEFINITIVE REPORTS THAT ONLY THE DECATUR PLANT CODE IS 100% RESPONSIBLE FOR THE SHREDDING TIRES, NO ONE WITH THESE TIRES CAN FEEL SAFE ON THE ROAD. I WOULD LIKE A REPORT THAT CLEARLY DEFINES ONLY THE DECATUR CODE IS SHREDDING AND NONE OTHER.*AK (TIRESIZE: 275R15)( DOT NUMBER: TIRE SIZE: 275R15 )