1999 Mercury Mountaineer complaints

AIRBAG LIGHT STAYS ON AND HAS BEEN IN REPAIR SHOP 78 DAYS SINCE I BOUGHT IT, 1-2001, AIRBAG STILL IS NOT FIXED. *LA

SAFETY RECALL O3S04 MERCURY MOUNTAINEER 1999.*MR THE DRIVER SEAT BACK FRAME MAY FRACTURE. THIS COULD RESULT IN LOOSENESS OR NOISE IN THE SEAT. *PH THE CONSUMER WAS UNABLE TO MAKE AN APPOINTMENT BECAUSE HE/SHE WAS NEVER ABLE TO GET A REPRESENTATIVE ON THE PHONE AND AFTER A 6-8 MINUTE TAPE RECORDED MESSAGE, THE LINE WENT DEAD. *JB

1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB

THE CRUISE CONTROL WAS SET AT 65 MPH WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED TO 90 MPH. THE DEALER INFORMED THE CONSUMER THEY WOULD GREASE THE THROTTLE CONTROL CABLE, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED THERE WERE TWO RECALLS ON THIS ISSUE.# 99-V-062-001 AND 03-V-280-000. *JB

WHILE DRIVING THE VEHICLE AT 20 MPH AND NO WARNING. THE DRIVERS SIDE SEAT FRAME SNAPPED. CAUSING THE DRIVER TO PULL OFF THE ROAD. CONSUMER HAS MADE CONTACT WITH THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS.

THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A WIRE UNDER THE DRIVER'S SEAT WAS BROKEN. THE CONSUMER WAS TOLD THAT AS LONG AS THE LIGHT REMAINED ILLUMINATED THE AIR BAGS MIGHT NOT INFLATE IN THE EVENT OF A CRASH (PART # 3L2Z-14B455-AA). *NLM *NLM

WHILE DRIVING AT 75 MPH HIGH SPEED, THE RIGHT TIRE EXPERIENCED A BLOW OUT. *MR. THE CONSUMER STATED THE TIRES WERE REPLACEMENT TIRES. *JB

AIR BAG LIGHT IS ALWAYS ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE 9 TIMES, AND PROBLEM STILL RECURRING.*AK

THE CONSUMERS VEHICLE WAS ORIGINALLY EQUIPPED WITH RECALL FIRESTONE WILDERNESS TIRES WHICH WERE REPLACED AT 30K MILES. THE TIRES WERE REPLACED WITH GOODYEAR WRANGLER HT TIRES. WITH 38K MILES ON THE TIRE,THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING 75 MPH. THE CONSUMER PROCEEDED TO CHANGE THE TIRE WHEN HE NOTICED THAT THE JACK POINTS WERE LOCATED WHERE THE TIRE HAD BUNCHED UP. ONCE THE CONSUMER FOUND A SUITABLE JACK POINT THE JACK DID NOT ADEQUATELY RAISE THE VEHICLE. *MR *SCC *NLM

THE UPPER BOLT ON THE DRIVER'S SEAT BACK BRACKET BROKE, ALLOWING THE SEAT TO DROP PAST IT'S FULLY RECLINED POSITION. THE DRIVER IS EXPERIENCING SOME BACK AND NECK PAIN FROM THE UNEXPECTED DROP. THE VEHICLE WILL BE UNUSABLE UNTIL THE SEAT IS REPAIRED. *NLM

SMOKE CAME OUT OF CENTER PART OF DASHBOARD WHILE DRIVING. TURNED OFF VEHICLE, CLEARED SMOKE. WHEN TURNED VEHICLE BACK ON, DISPLAY ON RADIO WAS OUT. CHECKED FUSES, WENT TO DEALER. DEALER SAID VEHICLE OUT OF WARRANTY, RECOMMENDED FACTORY AUTHORIZED REPAIR FACILITY. *JBSAID REPAIR FACILITY REMOVED RADIO, CHECKED FOR PROBLEM. FOUND BURNED COMPONENT ON CIRCUIT BOARD THAT POWERS HIGH CURRENT DISPLAY. CIRCUIT BOARD WAD BURNED BEYOND REPAIR. REPAIR FACILITY SAID THEY HAVE SEEN THIS NUMEROUS TIMES BEFORE AND ADVISED THAT IT IS FIRE HAZARD.

CONSUMER STATES THAT WHILE BACKING UP THE VEHICLE STARTED FISH TAILING WITHOUT WARNING. THE STEERING COLUMN STARTED SMOKING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES. ALSO STATED THAT WHILE DRIVING THE VEHICLE AT 5 MPH AND HAD A BRAKE FAILURE. DEALER WAS CONTACTED AND STATED THAT THE CALIPER FAIL AND THE HAD GOT HOT AND THE SYSTEM FAIL. MR

DEFECTIVE FRONT AXLE SEALS. DT

ORIGINAL OIL PUMP DRIVER FAILED, CAUSING OIL PUMP TO STOP CIRCULATING OIL THRU ENGINE, CAUSING SERVER ENGINE DAMAGE. MECHANIC STATED THAT THE OIL PUMP DRIVER PART THAT FAILED, SHOULD HAVE LASTED FOR THE LIFE OF THE ORIGINAL ENGINE. AFTER COMPLETING APPROX $1500. IN REPAIRS TO REPLACE OIL PUMP, BEARINGS ETC, HE (WILL BMC MOTORS 114 SIERRA ST. EL SEGUNDO, CALIF. 310-322-9511) DISCOVERED THAT AN ALUMINUM BUFFER ON THE DEFECTIVE PART HAD DISINEGRATED, CAUSING A METAL TO METAL SITUATION, WHICH CAUSED THE OIL PUMP DRIVER TO FAIL, WHICH STOPPED THE OIL FLOW THRU THE ENGINE. THIS CAUSED A ROD TO BE THROWN, AND NOW AN ADDITIONAL REPAIRS IN THE NEIGHBOR HOOD OF $3500 IS BEING DEMANDED. THE VEHICLE WAS AT THE END OF A LEASE, AND SUBSEQUENTLY TURNED IN, AND THE CREDITOR, FORD MOTOR CREDIT, WANTS US TO PAY FOR THE REPAIRS CAUSED BY THEIR DEFECTIVE PART. WE CONTACTED THE DEALER THAT WE LEASED FROM, AND OF COURSE THEY SAY THERE IS NO HISTORY OF ANY OTHER REPORTINGS OF THIS DEFECT IN AN OIL PUMP DRIVER. TS

LOSS OF CONTROL WHILE DRIVING 70-73 MPH. VEHICLE WENT INTO A ROLLOVER CRASH, AND NEITHER AIR BAGS DEPLOYED. *AK CONSUMER STATES THAT THIS INCIDENT RESULTED IN THE DEATH OF HER DAUGHTER. *SCC

CABLE HOLDING SPARE TIRE UNDERNEATH CARRAGE RUSTED OUT, DROPPING TIRE IN MIDDLE OF THE ROAD WHILE IN MOTION. THIS FAILURE OCCURRED WITHOUT WARNING OR ANY TYPE OF INDICATION. PLEASE DESCRIBE DETAILS. *AK

WHILE DRIVING 45MPH ENGINE JUST SHUTOFF WITHOUT WARNING.*AK

THERE IS NO WAY TO ADD LUBRICANT TO BALLJOINTS BECAUSE THEY ARE SEALED CLOSED. VEHICLE MAKES A SQUEAKY NOISE WHEN RIDING OVER A BUMP AND CAN'T RIGHT DUE TO DRYNESS. ALL FOUR NEED REPLACING. PLEASE PROVIDE MORE INFORMATION.*AK

AIRBAG LIGHT CAME ON. COMPUTER READ THE WIRING HARNESS WAS FAULTY AND HAD TO BE REPLACED. *AK THE CONSUMER STATES THAT THE AIR BAG LIGHT HAD COME ON. THE MANUAL INDICATES THAT THE VEHICLE MUST BE SERVICED IMMEDIATELY. WHEN THE VEHICLE WAS SERVICED, THE SERVICE WRITER MADE IT CLEAR THAT THIS IS A COMMON PROBLEM. THE FACTORY HARNESS INDICATES THERE IS A PROBLEM WITH THE HEAD REST AIR BAG ONLY. (THERE ISN'T ONE) NOW THE CONSUMER IS FORCED TO REPLACE THE FACTORY WIRE HARNESS WITH A RE-ENGINEERED HARNESS THAT SENDS THE COMPUTER THE PROPER INFORMATION. *SCC

AIRBAG LIGHT COMES ON, FLASHES GOES OFF, COMES BACK ON. DEALER RECOGNIZES PROBLEM AND HAS DESIGNED A ROBUST ELECTRICAL HARNESS REPLACEMENT BUT REFUSES TO COVER COSTS. THIS RE-DESING OF THE ELECTRICAL SYSTEM FOR THE PROPER FUNCTIONING OF THE AIRBAG RESTRAINT SYSTEMS WAS FIRST RECOGNIZED BY THE MANUFACTURER IN 1999, THE DATE OF THE VEHICLE. THE NHTSA BULLETIN NUMBER IS SB610933. PLEASE HELP!!! THIS IS A SERIOUS SAFETY ISSUE AND CONCERN FOR NOT ONLY MYSELF BUT THE SAFTEY OF MY CHILDREN.*AK

THIS IS A DESIGN PROBLEM. THE DEFROSTER EVEN ON HIGHEST HEAT AND FAN SETTING, ALONG WITH THE WIPERS ON HIGHEST SPEED, CANNOT KEEP THE WINDSHIELD FROM FREEZING UP AT ANY/ALL SPEEDS WHEN SNOW IS FALLING ON THE VEHICLE. THE DRIVER MUST STOP EVERY FEW MILES AND CLEAR OFF THE WINDSHIELD, ESPECIALLY THE PASSENGER SIDE, OR ELSE THE WINDSHIELD WIPERS STOP WORKING (JAMMED BY THE ICE ON THE WINDSHIELD). IT IS CLEARLY A MAJOR SAFEFY DEFECT IN THE 1999 MERCURY MOUNTAINEER WHEN DRIVEN IN THE SNOW.

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMER STATED THAT THE WILDERNESS AT TIRES WERE ON RECALL, AND REPLACED WITH LAREDO UNIROYAL TIRES, AT THAT TIME THE TIRES WERE ON BOTH FORD AND FIRESTONES APPROVE REPLACEMENT LIST. CONSUMER IS REQUESTING IN WRITING IF THE LAREDO UNIROYAL TIRES ARE APPROVED HIS VEHICLE. *YD

AS THE OWNER AND DRIVER OF THE VEHICLE AT THE TIME OF INCIDENT, I FEEL THAT THE MOUNTAINEER HAD AN OBVIOUS DESIGN FLAW WHICH PROMOTED THE CHANCE OF IT ROLLING. THE ROLL OVER OCCURRED FOLLOWING BRAKING AND STEERING TO AVOID A COLLISION. ONCE HEAVIER BRAKING WAS APPLIED, THE CAR BEGAN TO ROCK AND THEN ROLLED OVER 2 TIMES.IT IS APPARENT THAT THIS MODEL SUV AND OTHERS HAD A HIGH CENTER OF GRAVITY AND A NARROW WHEEL BASE. THE ACCIDENT REFERRED TO IN THIS REPORT MAY NOT HAVE OCCURRED THOSE CHARACTERISTICS WERE NOT PRESENT.*AK

GAS PEDAL STICKS INTERMITTENTLY. FORCING PEDAL CAUSES VEHICLE TO SURGE/DEALER CHECK SAID NO PROBLEM FOUND AT THIS TIME. PRIOR TO TAKING TO DEALER I ATTEMPTED LUBRICATION IN INTERIOR AND UNDER HOOD. SEEMED TO STOP PROBLEM FOR 30 MINUTES TO AN HOUR, THEN INTEMITTANT STICKING RETURNED*AK

VEHICLE STALLS IN REVERSE/ SITTTING AT STOP LIGHTS / STOP SIGNS AND GOING UP HILLS. ENGINE LIGHT CAME ON AS A WARNING INDICATING SOMETHING WAS WRONG. DEALER CANNOT DUPLICATE THE PROBLEM TO FIND A REMEDY. *AK

WHILE STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE BUCKED AND MISFIRED AS THOUGH IT WAS GOING TO DIE. SUDDENLY, THE ENGINE REVVED TO THE POINT THAT WITH BOTH OF MY FEET ON THE BRAKE PEDAL, THE CAR CREPT AHEAD AND TAPPED THE CAR AHEAD OF ME. JUST AS QUICKLY AS THE ENGINE SURGED, IT DROPPED BACK IN REVS TO NORMAL IDLE. ON MY WAY HOME FROM THE SCENE, IT OCCURED AGAIN, EXCEPT THIS TIME I HAD MY HAND ON THE AUTO GEAR CHANGE, MOVED IT QIUCKLY TO NEUTRAL, AND TURNED OFF THE IGNITION. I MADE IT HOME WITHOUT FURTHER INCIDENT, CALLED THE DEALER ON MONDAY , AND HAD THEM TOW THE CAR TO THE DEALERSHIP AS I DID NOT FEEL THAT THE VEHICLE WAS SAFE TO DRIVE. AFTER HAVING THE CAR FOR TWO DAYS NOW, THEY CLAIM THAT THEY CAN FIND NOTHING WRONG. I TOLD THEM THAT I WOULD NOT ACCEPT THE CAR BACK WITHOUT A SPECIFIC REASON FOR THIS SUDDEN ACCELERATION. THEY SAY THERE IS NOTHNING WRONG THAT THEY CAN FIND, BUT I WILL NOT DRIVE THIS VEHICLE UNTIL A FIX IS LOCATED AND REPAIRED. *AK

MY RIGHT SIDE TIRE BLEWOUT. *AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )

THE REAR END MAKES A NOISE WHILE DRIVING, ALSO DURING RIGHT TURNS, TRIED TO GET IT REPAIRED TWICE BEFORE!*AK

THE FIRESTONE RECALL FIASCO IS FAR FROM OVER. THE FACT THAT IT IS QUIET IN NO WAY MINIMIZES THE ONGOING SERIOUSNESS OF DEFECTIVE DESIGN AND WORKMANSHIP ON BOTH FIRESTONE'S AND FORD MOTOR COMPANY'S PARTS. I RECEIVED A RECALL NOTICE STATING THAT AN ADJUST. *AK

CONSUMER TOOK FIRESTONE TIRES INTO DEALER TO GET THEM CHECKED AND THEY NOTICED TIRES HAD SOME SPLITS. CONSUMER REPLACED TIRES. WHILE DRIVING HOME ON HIGHWAY, LEFT REAR WHEEL HAD SOME SEPARATION. FIRST SET OF TIRES WERE ORIGINAL EQUIPMENT. P235 75 R15, MADE IN CANADA.*AK DOT# VNHL IPY. *SLC

CONSUMER HAD NOTICED THAT TREAD WAS SEPARATING ON ALL FOUR TIRES. TOOK VEHICLE TO TIRE RETAILER AND WAS INSPECTED. CONSUMER WAS INFORMED THAT TIRES WERE BAD AND NEEDED TO BE REPLACED. DOT, W2HL10Y518, P235/75R15, WITH 2,000 MILES.*AK THE TIRES ARE FIRESTONE WILDERNESS AT, CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SLC

THIS VEHICLE HAS BEEN RECALLED 5 TIMES SINCE PURCHASE, THE MOST RECENT IS FOR THE PCM (00S45), THE CONSUMER BELIEVES THIS VEHICLE WAS POORLY PUT TOGETHER AND THAT THE MANUFACTURER SHOULD PROVIDE AN EXTENDED WARRANTY FOR THE VEHICLE. NLM

THE ORIGINAL FIRESTONE WILDERNESS AT TIRES ON THE VEHICLE SHOWED SIGNS OF TREAD FAILURE, THE TIRES WERE NOT INCLUDED IN THE RECALL, THE FIRESTONE DEALERSHIP REPLACED THE TIRES WITH IDENTICAL TIRES WITH THE SAME FLAWS, CONSUMER REQUEST THAT THE SCOPE BE EXPANDED TO INCLUDE ADDITIONAL TIRES IN THE RECALL. *MJS

MY JOB REQUIRES ME TO BE ON THE ROAD IN ALL THE SOUTHERN STATES 6 DAYS A WEEK, IN HOT INTERSTATE TRAVEL CONDITIONS. ALL FOUR OF MY TIRES WERE MANUFACTURED IN THE WILSON NC PLANT, WHICH HAS BEEN PROVEN BY NUMEROUS INVESTIGATIONS THAT THESE TIRES HAVE CAUSED MANY FATAL ACCIDENTS BY TIRE TREAD SEPARATION. I MUST TELL YOU THAT I FEEL VERY "UNSAFE" AND UNEASY EVERY TIME I GET IN MY AUTOMOBILE. THIS IS A VERY UNEASY FEELING. I WOULD LIKE TO REPLACE ALL OF THE TIRES AND THE SPARE, WITH ANOTHER TIRE FROM ANOTHER MANUFACTURER. I FEEL THIS COST SHOULD BE COVERED BY FIRESTONE, SINCE THEY MADE THE FAULTY TIRES IN THE FIRST PLACE.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

FIRESTONE WILDERNESS AT TIRES, P23575R15, DOT VDHL1P1323 WERE SHOWING SIGNS OF TREAD SEPARATION, ALL 4 TIRES WERE CRACKED AROUND THE SIDEWALLS, FIRESTONE DENIED REFUND REQUEST BECAUSE THIS PARTICULAR TIRE IS NOT ON RECALL. *SLC

WHILE DRIVING ABOUT 65 MP RIGHT FRONT TIRE HAD A BLOWOUT. THEN, CONSUMER REPLACED ALL FOUR TIRES. P235/75R15, DOT W2, MERCURY, MOUNTANIER, 1999. *AK THE TIRE BLEW OUT ON A NEW VEHICLE WITH ONLY 4000 MILES. FIRESTONE REFUSED TO REFUND THE CUSTOMER FOR REPLACEMENT TIRE. *YH

FIRESTONE WILDERNESS AT TIRES HAVE VISIBLE CRACKS IN THE SIDEWALL OF ALL FOUR TIRES, ON ONE OCCASION A TIRE BLEW BOUNCING THE REAR OF THE CAR OFF THE GROUND SO HARD THAT THE DASH LIGHTS, CD PLAYER AND ELECTRONIC MONITOR SHUT DOWN COMPLETELY. NLM

WITH ONLY 61000 MILES AND AT THE 60000 MILE CHECK UP I WAS INFORMED THAT THE TIMING GUIDES ARE DISINTEGRATING. I WAS ALSO INFORMED THAT THE REPAIR WOULD COST OVER $900.00. I HAVE SEARCHED FOR ANY RECALLS ON THIS PROBLEM TO NO AVAIL. THE VEHICLE HAS BEEN SERVICED FAITHFULLY AT THE DEALERS SERVICE CENTER. AT 49500 MILES THE VEHICLE WAS TAKEN IN TO HAVE A NORMAL OIL CHANGE AND I ASKED TO HAVE A 50000 MILE CHECK UP. I WAS TOLD THAT THEY DIDN'T OFFER A CHECKUP AT THAT MILEAGE. (PROBABLY BECAUSE IF ANY PROBLEMS ARE FOUND AT THAT MILEAGE THEY WOULD HAVE TO REPAIR UNDER WARRANTY!) IT APPEARS A LITTLE STRANGE THAT A PART THAT SHOULD GIVE OVER 100000 MILES SHOULD FAIL. (I HAVE HAD MANY FOREIGN VEHICLES THAT PROVIDED OVER 200000 MILES WITHOUT THIS PROBLEM.) PLEASE LOOK INTO THIS AND IF THERE IS A RECALL OR IF I HAVE ANY REMEDY AVAILABLE PLEASE CONTACT ME AT [email protected]. *AK

WE HAVE HAD THIS VEHICLE IN TO TWO DIFFERENT DEALERSHIPS AT LEAST 6 TIMES FOR THE SAME PROBLEM. THEY NOW SAY THAT ROTORS ARE BELOW SPECS, AND THAT SOMEONE HAS TURNED THEM TO GET THEM THAT WAY. ALL BRAKE PARTS ON THIS VEHICLE ARE ORIGINAL AND HAVE ONLY BEEN SERVICED BY A REGISTERED MERCURY DEALERSHIP. I AHVE TALKED TO THE MERCURY CUSTOMER ASSISTANCE DEPARTMENT TWO TIMES ALSO ABOUT THIS PROBLEM. WE CANNOT GET ANYWHERE BUT THEY NOW SAY WE MUST REBUILD THE BRAKE SYSTEM ON THE FRONT OF THIS VEHICLE AT OUR EXPENSE. THE ORIGINAL PROBLEM WAS A GRINDING DRAGGING NOISE FROM THE FRONT THAT HAS WENT ON FOR OVER 6 MONTHS. WE ARE JUST SEEKING SATISFACTION AND FOR MERCURY TO CORRECT THEIR PROBLEM.*AK

CONSUMER WAS ON A WAITING TO GET REPLACEMENT TIRES FOR RECALLED FIRESTONE TIRES, CONSUMER FELT THE RISK WAS TOO GREAT TO TRAVEL ON A LONG DISTANCE TRIP ON THE FAULTY FIRESTONE TIRES AND REPLACED THEM, CONSUMER REQUEST REIMBURSEMENT. NLM

OWNER WOULD LIKE ASSURANCE THAT TIRES ON VEHICLE ARE NOT INCLUDE IN RECALL (OOT-005). TIRES ARE WILDERNESS AT, DOT # BEGINNING WITH W2UL, RECALL NOTICE IS CONFUSING. *CJ

FIRESTONE WILDERNESS TIRES (P235 70 R15) EXPERIENCED FAILURE. *SLC

AFTER HEARING ABOUT THE FIRESTONE RECALL. I WAS CONCERN ABOUT MY TIRES. I WENT TO A FIRESTONE STORE AND THEY INSPECTED MY TIRES AND SAID THAT MY TIRES ARE NOT THE RECALL TIRES. I AM AFFRAID TO DRIVE MY MOUNTAINEER FAR OR AT A HIGH SPEED LIKE 55 OR 60 MPH. WHAT CAN BE DONE ABOUT THIS? I HAVE THE SAME TIRES THAT BEING RECALL, BUT THE FIRESTONE TIRE STORE SAID YOU ARE NOT IN ANY DANGER, YOUR TIRES CAME FROM A DIFFERENT PLANT. THESE TIRES ARE FIRESTONE WILDERNESS A/T TIRES I AM AFFRAY FOR MY FAMILY AND MYSELF. WHAT CAN I DO? (DOT NUMBER: W2HL TIRESIZE: P235/75R15) (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

PRIOR TO PUBLICIZED REPORTS OR RECALLS ON FIRESTONE TIRES I HAD MY FIRST 2 TIRE BLOWOUTS IN MY 20 YEARS OF DRIVING ON MY NEW MERCURY MOUNTAINEER. THE FIRST WAS CONSIDERED A PUNCTURE WHICH I ACCEPTED. THE SECOND WAS CONSIDERED A ROAD HAZARD BY THE FIRESTONE DEALER. THE SECOND TIRE BLOW OUT APPEARED MUCH LIKE A BAD HAIR PIECE, I AM NOW AWARE OF THE TERM - TREAD SEPARARTION. AGAIN, THIS OCCURED PRIOR TO ANY REPORTS OF ANY FIRESTONE TIRE DEFECTS. I WENT TO ANOTHER TIRE DEALER FOR REPLACEMENT AS I WAS NOT SATISIFIED WITH THE FIRESTONE DEALERS EXPLAINATION. (DOT NUMBER: W2HL027477 TIRESIZE: P235/75R15)

WHILE DRIVING THE REAR DRIVERS SIDE FIRESTONE WILDERNESS AT TIRE BLEWOUT, CONSUMER REQUESTED REIMBURSEMENT BUT FIRESTONE DENIED REQUEST BECAUSE THE TIRE WAS NOT PURCHASED ON A PRO-RATED BASIS. NLM

THE REAR 3 POINT SEATBELTS LOCK IN THE RETRACTED POSITION WHEN WORN CAUSING THE PASSENGER TO HAVE TO UNBUCKLE THE SEATBELT TO RELEASE TENSION IN ORDER TO CONTINUE WEARING THE SEATBELT. BOTH REAR SEATBELTS CONTINUE TO RATCHET TIGHTER EACH TIME THE OCCUPANT LEANS BACK. THIS IS EXTREMELY UNCOMFORTABLE. THE DEALER HAS REPLACED THE BELTS ONCE, BUT THE SAME SYMPTOMS PERSIST.*AK

FIRESTONE, WILDERNESS/AT, P23575R15, TREAD WAS DISCOVERED RIP ON SIDE WALL. THIS IS ON A MERCURY, MOUNTAINEER, 1999. FIRESTONE WAS CONTACTED.*AK

TIRES WERE INSPECTED UNDER RECALL AND FRONT TIRES HAD SEPARATIONN.ALL FOUR TIRES WERE REPLACED. I SENT IN ALL THE PAPER WORK THAT FIRESTONE NEEDED UNDER THE RECALL BUT THEY REFUSED TO REIMBURSE ANY MONEY I LAIDED OUT BECAUSE THE CODE ON MY TIRES WERE NOT THE V.D CODE THE CODE ON MY TIRES WERE W.2 CODE. *AK (DOT NUMBER: W2HL1PY159 TIRESIZE: 235/75/15)