OUR 2005 MERCURY MONTEREY'S TRANSMISSION STOPPED WORKING AS MY WIFE AND 4 KIDS WERE DRIVING ON A BUSY KANSAS CITY HIGHWAY. SHE HAD VEHICLES BEHIND HER IN FRONT AND TO THE SIDE OF HER, NOW SHE WAS COASTING ON A 70MPH HIGHWAY TRYING TO FIND A WAY TO GET TO THE SHOULDER WITH 2 KIDS CRYING AND 2 YELLING WHY ARE YOU STOPPING IN THE MIDDLE OF THE ROAD. WITH CARS SWERVING ALL AROUND HER, LUCKILY SHE DID MAKE IT. NOW THEY ARE SITTING IN THE VAN JUST BARELY OFF THE HIGHWAY FOR 2 HOURS WITH CARS JUST FEET AWAY DRIVING 70-80MPH.I HAVE TO BORROW ANOTHER VEHICLE LARGE ENOUGH TO GO GET THEM, BECAUSE WE ALL CAN'T FIT IN MY TRUCK. NOW I'M PARKED BEHIND THEM WITH FLASHERS ON TRYING TO UNLOAD 4 KIDS AND CAR SEATS AGES 1 TO 10, WITH CARS DRIVING BY 70 TO 80MPH. I GET THEM HOME SAFELY. I HAVE IT TOWED TO FORD DEALERSHIP THEY CHARGE ME 160.00 JUST TO TELL ME IT HAS A BAD TRANSMISSION, OUTPUT SHAFT OR TORQUE CONVERTER, AND TO FIX IT WOULD BE 3,000, I ASK THE SERVICE MANAGER IF THIS IS A COMMON PROBLEM, AND HE SAID NO. WELL AS FAR AS I'M CONCERNED HE JUST FLAT OUT LIED. NOW WE ALL KNOW THE TRUTH. THIS SHOULD BE A SAFETY RECALL NOW!!!!! *TR
2005 Mercury Monterey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
I WAS PULLING OUT OF A GAS STATION DRIVEWAY IN MY 2005 MERCURY MONTEREY MINIVAN ONTO A MAIN TWO-WAY ROAD. I DID NOT HAVE TO PUNCH THE GAS TO MERGE INTO TRAFFIC, IT WASN'T BUSY. AS I ACCELERATED ACROSS ONE LANE OF TRAFFIC AND A TURN LANE, MY VEHICLE LOST FORWARD MOTION. THE ENGINE FUNCTIONED PROPERLY -- NO SAFETY OR WARNING LIGHTS CAME ON -- AND I HEARD NO THUNK, CLUNK, GRINDING OR OTHER NOISE AS I COASTED TO A STOP IN THE TURN LANE. I SHIFTED THE VEHICLE NUMEROUS TIMES INTO VARIOUS GEARS (R, D, 3 AND 1) BUT STILL THE MINIVAN WOULD NOT MOVE. I TURNED THE ENGINE OFF AND ON, TRIED AGAIN, BUT NO MOVEMENT. AGAIN, I TRIED IN ALL THE GEARS, BUT THE VEHICLE WOULD NOT MOVE. I REPEATED THIS A SECOND TIME WITH NO SUCCESS IN GETTING THE VEHICLE TO SHIFT INTO ANY GEAR. STUCK, I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A MECHANIC. THIS INCIDENT MADE ME RECALL A COMMENT A SERVICE MANAGER MADE TO ME A COUPLE OF YEARS AGO AT THE LINCOLN-MERCURY DEALER WHERE I BOUGHT MY MONTEREY AND WAS GETTING IT SERVICED. AS WE WERE TEST DRIVING THE MINIVAN TO TRY TO REPLICATE A SOUND THE VEHICLE WAS MAKING WHEN IT WAS DRIVING THE SERVICE MANAGER COMMENTED THAT FORD WAS HAVING TROUBLE WITH TRANSMISSIONS. BUT HE QUICKLY ADDED THAT IT WAS DID NOT AFFECT MY PARTICULAR MAKE AND MODEL. I WONDER, THOUGH, ABOUT THAT COMMENT SINCE I ONLY HAVE ABOUT 56,000 MILES ON THE VEHICLE. CLEARLY, THE COMPANY HAD ALERTED SERVICE DEPARTMENTS TO BE ON THE LOOKOUT FOR A POTENTIAL TRANSMISSION PROBLEM ON SOME VEHICLES SIMILA
WHILE DRIVING WAY BACK HOME FROM WORK THE TRANSMISSION FAILED ALL OF SUDDEN CAUSING ME STRANDED ON THE MIDDLE OF HIGHWAY DURING HEAVY RUSH TRAFFIC HOURS. END UP SPENDING $175.00 FOR TOWING AND WHEN CALLED THE NEXT DAY TO FORD DEALER AND MERCURY DEALERSHIP WAS APPROXIMATELY $3500.00 TO $4500.00. REPAIRED THE TRANSMISSION FROM OTHER TRANSMISSION SHOP SPENDING $2500.00. *TR
2005 MERCURY MONTEREY VEHICLE LOST PROPULSION WHILE TRAVELING DOWN THE ROAD IN DRIVE. WOULD NOT MOVE IN DRIVE OR REVERSE. NO WARNING OR PREVIOUS SIGNS OF ENSUING FAILURE. VAN IS EN ROUTE TO DEALER FOR DIAGNOSIS. VAN HAS LESS THAN 50,000 MILES ON IT. WE WERE VERY LUCKY THAT THE FAILURE OCCURRED ON A ROADWAY THAT ENABLED US TO PULL OUT OF HARMS WAY. FOUR WOMEN PASSENGERS WERE ABLE TO PUSH THE VEHICLE INTO A PARKING LOT FOR HAULER TO PICKUP. WAITING FOR WORD FROM THE DEALER ON COURSE OF ACTION. *TR
2005 MERCURY MONTEREY 4.2 L AUTOMATIC TRANSMISSION - TRANSMISSION STOPPED PULLING WHILE DRIVING OVER RAILROAD TRACKS - COASTED TO PARKING LOT. *TR
MY 2005 MERCURY MONTEREY VAN JUST STALLED WITHOUT WARNING ON A BUSY HIGHWAY. NO STEERING OR POWER BRAKES WORKED WELL.TOOK IT TO DEALER AND THEY REPLACE THE CAM CRANK SHAFT. DROVE IT 2-3 WEEKS AND IT HAPPENED AGAIN. TOOK IT TO MY MECHANIC AND THE CODES SAID THE SAME THING AS AT THE DEALER.THEY FIXED IT AGAIN. DROVE IT 2 MONTHS AND DID THE SAME THING. SAT AT THE MECHANICS YARD OVER WEEKEND AND CLEARED THE CODES. COULDN'T FIND ANYTHING WRONG. TODAY WITH MY GRANDSON IT HAPPENED AGAIN. DON'T KNOW WHAT TO DO. THIS VAN HAS 47,000 MILES AND IS VERY UNRELIABLE. I BOUGHT IT USED SO WARRANTY IS OVER. SEEMS AS I READ HOW MANY HAVE HAD THIS SAME THING HAPPEN THERE SHOULD BE SOME KIND OF RECALL OR HONOR BY THE FORD COMPANY. THIS COULD END DEADLY IN ALOT OF TRAFFIC. JUST WONDER IF WE HAVE TO WAIT UNTIL SOMEONE IS KILLED TO DO SOMETHING. *TR
2005 MERCURY MONTEREY TORQUE CONVERTER SHAFT FAILURE RESULTING IN SUDDEN LOSS OF POWER ON FREEWAY, WITHOUT WARNING. *TR
I WAS DRIVING MY 2005 MERCURY MONTEREY VAN HOME AND ABOUT 20 MILES AWAY FROM MY HOUSE IT WAS DRIVING FINE AND THAN WITHOUT ANY SIGNS OR WARNING AT ALL I LOST ALL ACCELERATION I HAD TO PULL OFF THE SIDE OF THE ROAD NO CELL PHONE COVERAGE FINALLY SOMEONE CAME ALONG AND I GOT IT TOWED BACK HOME, THAT IS THE FIRST TIME I EVER HAD A PROBLEM WITH THE TRANSMISSION FORD LINCOLN MERCURY SAID IT WAS THE TORQUE CONVERTER I BARELEY HIT 50,000 MILES WHEN THIS HAPPENED NOW IT WONT GO IN DRIVE REVERSE OR ANYTHING JUST HAPPENED ALL AT ONE ALOT OF PEOPLE ARE HAVING THIS PROBLEM I WAS READING ABOUT 100'S ONLINE NOW MERCURY WANTS 1000.00 TO REPLACE THE TORQUE CONVERTER WHEN IT IS A DEFECT IN ALOT OF THERE VANS AND THAT'S NOT RIGHT ITS NOT LIKE I'M THE ONLY PERSON THIS HAS HAPPENED TO I'M JUST GLAD I WAS FAR OUT OF TOWN LIKE ALOT OF PEOPLE THAT HAS HAD THIS HAPPEN TO THEM WITHOUT WARNING SITTING AT A REDLIGHT AND GOING DOWN THE INTERSTATE I PAID 38,000 DOLLARS FOR THE VAN AND STILL OWE HALF ITS NOT RIGHT THAT MERCURY WANTS THE CONSUMERS TO PAY FOR THE DEFECT CAR COMPANY'S AREN'T THE ONLY ONES STRUGGLING. *TR
WE HAD NO PREVIOUS PROBLEMS OR INCIDENTS. WE WERE TRAVELING A MAJOR HIGHWAY I-86 GOING TOWARDS JAMESTOWN. OUR VAN GEARED UP REAL QUICK AND WE LOST ALL ACCELERATION. NO WARNING WE ARE THANKFUL THERE WAS NO CAR BEHIND US OR BESIDE SO WE COULD SAFELY GET TO THE SIDE OF THE ROAD! IT WAS A VERY SCARY FEELING. WE WERE TOLD BY THE FORD GARAGE THAT WE HAD TO BE TOWED THAT IS WAS THE TORQUE CONVERTER. I SEE THERE HAS BEEN ALOT OF THESE GOING BAD. WE HAD NO WARRANTY LEFT SO WE ARE STUCK WITH A HEFTY BILL FOR SOMETHING THAT SHOULD HAVE BEEN RECALLED!!!!!! *TR
TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT THE PASSENGER SIDE AXLE FAILED AT 1,500 MILES. THE FAILURE RECURRED AT 8,000 AND 13,000 MILES. THE DRIVER'S SIDE AXLE WAS ALSO REPLACED. THE DEALER STATED THAT THEY DID NOT GUARANTEE THE FAILURES WOULD NOT RECUR AFTER THE FOURTH REPAIR. THE FAILURE MILEAGE WAS 13,029.
TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE BACKING OUT OF THE GARAGE, THE PASSENGER SIDE AXLE FAILED AT 13,000 MILES. THE PASSENGER SIDE AXLE PREVIOUSLY FAILED AT 8,000 MILES AND WAS REPLACED BY THE DEALER. THE CONTACT TOWED THE VEHICLE TO THE DEALER TO BE REPAIRED FOR THE THIRD TIME. THE CONTACT WILL CALL THE MANUFACTURER TO REPORT THE FAILURES. THE FAILURE MILEAGE WAS 13,017. UPDATED 03/05/09 *CN THE AXLE SHAFT WAS REPLACED. UPDATED 03/11/09. (JB
2005 MERCURY MONTEREY, TRANSMISSION SUDDEN FAILURE WHILE WIFE WAS DRIVING THE VEHICLE. THE VEHICLE HAS 34,000 MILES ON IT. FORD REFUSED ANY REPAIRS CITING IT WAS 8 MONTHS OUT OF WARRANTY. IT WOULD APPEAR THIS IS A VERY COMMON PROBLEM FOR FORD AND THEY HAVE CHOSEN TO NOT ADDRESS IT FOR THEIR CUSTOMERS. THIS DOES SEEM TO BE A SIGNIFICANT SAFETY RISK ALTHOUGH WE WERE FORTUNATE TO BE ABLE TO STEER THE VEHICLE INTO A SAFE PLACE AND THEN HAVE IT TOWED. *TR
MY WIFE WAS DRIVING ON SR528 AT NIGHT IN OUR 2005 MERCURY MONTEREY COMING HOME FROM WORK. WHILE DRIVING OVER THE INDIAN RIVER BRIDGE, THE ENGINE REVVED UP ON HER AND ACTED LIKE IT WAS IN NEUTRAL. THERE WAS NO WARNING WHATSOEVER WHICH PLACED HER IN A VERY DANGEROUS SITUATION. EVERY GEAR (REVERSE, D, 3, 1) ACTS LIKE IT'S IN NEUTRAL. NOW THE MINIVAN IS SITTING AT A GAS STATION WHILE WE WAIT TO FIND OUT THE COST OF REPAIR. THE VAN HAS 57000 MILES AND WE'VE HAD IT LESS THAN 3 YEARS. THIS IS APPARENTLY A COMMON FAILURE HAPPENING WITH THE 2004 AND 2005 FORD/MERCURY MINIVANS. IS FORD WAITING FOR SOMEONE TO GET HURT OR EVEN WORSE BEFORE THEY DO SOMETHING? I'M EXTREMELY DISAPPOINTED BEING A 7 TIME FORD PURCHASER. *TR
DRIVING MY MERCURY MONTEREY WHEN SUDDENLY THERE WAS NO TRANSMISSION. THE DEALER STATES A NEW TRANSMISSION IS REQUIRED FOR 4500. *TR
WITH NO WARNING, THE TRANSMISSION WILL GO OUT LEAVING THE VEHICLE UNABLE TO DRIVE. I HAD TO HAVE THE TRANSMISSION REPLACED. THIS IS A KNOWN ISSUE WITH THESE MINIVANS. *TR
DRIVING ON I35 AT 75 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED. I HAD BEEN DRIVING FOR APPROXIMATELY 2 HOURS. THE CAR ENGINE JUST STARTED RACING WITH NO WARNING, I TOOK THE CRUISE OFF AND HAD LOST ALL ABILITY TO MOVE FORWARD OR REVERSE. I HAD THE ENTIRE FAMILY IN THE CAR. I AM 800 MILES FROM HOME AND IT WILL BE 2 DAYS FOR THE FIX. THEY ESTIMATE APPROXIMATELY $1800. THE VAN IS LESS THAN 3 YEARS OLD AND HAS 47,000 MILES. THIS IS HAZARDOUS AND I CAN NOT BELIEVE THAT FORD DOES NOT RECOGNIZE THIS AS JUST DOING AND INTERNET SEARCH ON THIS THESE TRANSMISSIONS SEEM TO FAIL AROUND THE 45K MARK WITH NO WARNING AT ALL. I AM CURRENTLY STRANDED AND HOPE THAT THE FIX WILL BE DONE TOMORROW. *TR
MY HUSBAND AND I BOTH LEASE FORD/MERCURY VEHICLES AND HAVE DONE SO FOR 30+ YEARS. HIS CURRENT VEHICLE REQUIRED REAR BRAKE WORK IN APRIL, MINE IN FEB. OF THIS YEAR. HIS (A 2006 FORD FREESTYLE) IS NOW BEING RECALLED FOR THAT REASON. MINE (A 2005 MERCURY MONTEREY VAN) IS NOT UNDER RECALL, EVEN THOUGH I HAD TO HAVE THE EXACT SAME WORK DONE ON THE RIGHT REAR BRAKE IN FEB. 2007. WHY HAVE YOU NOT DIRECTED FORD TO EXTEND THIS RECALL TO ALL VEHICLES AFFECTED BY THIS PROBLEM? UNTIL THIS IS CORRECTED, WE WILL NOT PURCHASE FORD OR MERCURY PRODUCTS AGAIN. WE HAVE NEVER HAD TO PUT MONEY OUT OF POCKET FOR FORD VEHICLES BEFORE, AND LOYAL CUSTOMERS ARE BEING IGNORED BY FORD. PLEASE EXTEND THE RECALL TO MY VEHICLE ALSO. *TR
THE COMPUTER SYSTEM IN THE VAN HAS MALFUNCTIONED IN THE EXACT SAME WAY TWICE. IT SAYS THE REAR SLIDING DOOR IS OPEN WHEN IT IS, IN FACT, CLOSED. IT ALSO BEEPS FOR 60 SECONDS EVERY TIME YOU STOP AND START GOING AGAIN. THIS HAS ALREADY BEEN TAKEN IN AND REPAIRED TWICE. IT IS MORE THAN A HASSLE FOR US TO GET THE VAN IN TO BE REPAIRED DUE TO HAVING INFANTS AND WORKING A VERY STRICT SCHEDULE IN THE MILITARY... WHICH IS WHY WE BOUGHT A NEW VEHICLE. *JB
DT: ON AUGUST 25, 2005 THE GAS TANK WAS LEAKING GASOLINE. THE GAS TANK HAS BEEN REPLACED AND THE CONSUMER HAD TO PAY OUT OF POCKET ALTHOUGH THERE WAS A WARRANTY ON THE VEHICLE. ONE COULD SMELL GASOLINE COMING FROM THE VEHICLE AND IT WAS POURING OUT. HOWEVER, THE GAS GAUGE DID NOT MOVE. HAD TO HAVE THE VEHICLE TOWED, AND THE FIRE DEPARTMENT AND POLICE DEPARTMENT CAME OUT. THERE WAS SO MUCH GASOLINE THAT THEY CAME OUT AND PUT SOME TYPE OF DIRT OVER THE GASOLINE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Mercury Monterey → · Every Monterey year → · How the figures are calculated →