2003 Mercury Grand Marquis complaints

2003 MERCURY GRAND MARQUIS CUSTOMER HAS HAD THE HEAD AND INTERIOR LIGHTS REPAIRED THREE TIMES AND WANTS TO BE REIMBURSED FOR REPAIRS CUSTOMER HAS EXTENDED SERVICE PLAN **CC THE PROBLEM WAS DIAGNOSED AS THE POWER CONTROL MODULE. THE CONSUMER STATED THE PROBLEM WAS MIS-DIAGNOSED THREE TIMES AS THE PROBLEM BEING THE LIGHTING CONTROL MODULE. *JB

I RECENTLY HAD TO REPLACE TWO WHEELS ON MY WIFE'S 2003 MERCURY GRAND MARQUIS DUE TO SUBSTANTIAL WHEEL CRACKS ALONG THE WELDS ON THE OUTER FLANGE OF THE WHEEL CAUSING THE TIRES TO DEFLATE (TWO SEPARATE EVENTS). I SEE REPORTED IN USA TODAY THAT INTERCEPTOR ARE BEING RECALLED FOR THIS SAME 'SERIOUS SAFETY' PROBLEM. I CONTACTED FORD/MERCURY ABOUT MY VEHICLE AND THEY SAY THAT IT IS NOT COVERED AT THIS TIME AND THAT "FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK. DURING AN INVESTIGATION FORD COOPERATES FULLY WITH NHTSA. FORD DOES NOT SPECULATE ON THE OUTCOME OF ANY CURRENT INVESTIGATION OR FUTURE ACTIONS. DUE TO OUR RIGOROUS SAFETY STANDARDS AND CONSTANT TESTING, NOT ALL ISSUES RESULT IN FIELD SERVICE ACTIONS OR CUSTOMER SATISFACTION PROGRAMS." I VISITED THE NHTSA WEBSITE AND SAW THAT OTHER MERCURY FAILURES OF LIKE TYPE HAVE BEEN LOGGED. I'M ADDING MY COMPLAINT AND EXPERIENCE TO THE LIST AND SUGGEST THAT FORD BE MADE TO REPLACE ALL THE DEFECTIVE WHEELS. *JB

TL* - ON 12/20/06 WHILE EXITING THE DRIVEWAY HIS 2003 MERCURY GRAND MARQUIS REAR ENDED ANOTHER VEHICLE. THE CONTACT TRY TO APPLY THE BREAK PEDAL, BUT COULDN'T GET THE VEHICLE TO STOP ON TIME BECAUSE THE BRAKE PEDAL IS 4 INCHES HIGHER THAN THE ACCELERATOR PEDAL. THE CONTACT IS CONCERN FOR SAFETY, BECAUSE HE HAS EXPERIENCE THE SAME INCIDENT SEVERAL OF TIMES.

DT*: THE CONTACT STATED WHILE PARKED WITH THE IGNITION ON; THE VEHICLE SUDDENLY LURCHED FORWARD WITHOUT WARNING. THE BRAKES WERE DEPRESSED AND THE IGNITION WAS TURNED OFF, WHICH STOPPED THE VEHICLE AFTER IT TRAVELED 60 FT. THIS HAD OCCURRED ON NUMEROUS OCCASIONS. ALSO, WHILE TRAVELING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SPED UNCONTROLLABLY TO 80 MPH. THE BRAKES WERE DEPRESSED, BUT DID NOT DISENGAGE THE CRUISE CONTROL. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE CONTACT TO DRIVE THE VEHICLE INTO A DITCH TO AVOID AN ACCIDENT. THE CONTACT SUSTAINED A BRUISE TO THE SHOULDER. THE MANUFACTURER WAS CONTACTED, AND PROVIDED NO ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER TWICE, WHERE THE CRUISE CONTROL WAS REPLACED, BUT THE PROBLEM PERSISTED.

I OWN A 2003 MERCURY GRAND MARQUIS THAT WAS ORIGINALLY BUILT BY THE FORD MOTOR COMPANY TO BE PLACED INTO FLEET SERVICE AS A HERTZ RENTAL VEHICLE IN JULY 2002. I PURCHASED THE VEHICLE AS A USED CAR FROM A DEALER IN ASHLAND KY KNOWING THAT THE CAR HAD BEEN IN PREVIOUS FLEET SERVICE. ON JULY 15, 2004, FORD ACKNOWLEDGED THAT PANTHER VEHICLES BUILT FOR FLEET SERVICE WERE PRONE TO PREMATURE AXLE FAILURES AND ISSUED THE FOLLOWING RECALL. ------ FORD MOTOR COMPANY COMPONENT DESCRIPTION: SUSPENSION:REAR DEFECT SUMMARY CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES. CONSEQUENCE SUMMARY THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH. CORRECTIVE SUMMARY DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. MADE BETWEEN 11/14/2001 AND 12/3/2002 POTENTIAL NUMBER OF UNITS AFFECTED: 47,314 DATE OWNER NOTIFIED BY MFR: 7/15/2004 RECALL INITIATOR: OFFICE OF DEFECTS INVESTIGATION NHTSA CAMPAIGN NUMBER: 04V328000. *JB MISSING FROM THIS RECALL ARE ALL MERCURY MODELS THAT WERE BUILT FOR FLEET SERVICE AS RENTAL VEHICLES. MY VEHICLE HAS PRODUCED THE SAME SYMPTOMS AS THE CARS MENTIONED IN THE ASSOCIATED RECALL, BUT IT

DT*: ON THREE OCCASIONS WHEN THE GEAR WAS PLACED INTO DRIVE THE VEHICLE WOULD LURCH FORWARD OR WHEN THE BRAKES WERE APPLIED THE SAME THING WOULD OCCUR CAUSING THE TIRES TO SCREECH. THE VEHICLE WAS TAKEN TO DEALERS WHO DETERMINED THAT THE GAS AND BRAKE PEDALS WERE TO CLOSE TO EACH OTHER. WHEN DEPRESSING ONE PEDAL THE OTHER PEDAL WAS ALSO APPLIED. THE DEALERS ALSO DETERMINED THAT BECAUSE THE PEDALS WERE IN CLOSE PROXIMITY IT WOULD CAUSE THE VEHICLE TO UNINTENTIONALLY ACCELERATE. THE DEALERS CONTACTED THE MANUFACTURER WHO CONFIRMED THAT THERE WERE NO RECALLS ON THIS ISSUE. UPDATED 7/14/2006 - *NM

DT*: THE CONTACT STATED THE SPLASH GUARD PANEL UNDERNEATH THE VEHICLE THAT PROTECTS THE RADIATOR, POWER STEERING, AND VACUUM HOSES, IS VERY LOW TO THE GROUND AND CAN BE STRUCK BY OBJECTS IN THE ROADWAY. ALTHOUGH A FAILURE DID NOT OCCUR, THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. . SPLASH GUARD ALWAYS MADE CONTACT WITH THE BUMPER STOP ON PARKING LOT, WHEN A CAR PULLED OUT THE SPLASHING GUARD MADE CONTACT WITH IT, MAKING A TERRIBLE NOISE, THE PANEL BECAME MORE WARPED EACH TIME THAT IT HAPPENED. BECAUSE IT COVERED VITAL ENGINE AND STEERING PARTS, THIS PANEL SHOULD BE STRAIGHT AND MORE SECURE. *AK

FUEL GAUGE THAT COMES OFF FULL TOO QUICKLY AND READS LOWER THEN ACTUAL FUEL TANK LEVEL. *JB

DT*: THE CONTACT STATED OVER A PERIOD OF TWO YEARS ACORNS HAVE ACCUMULATED INSIDE THE HOLES SURROUNDING THE WINDSHIELD WIPER ARMS. THE HOLES ARE TWO INCHES IN DIAMETER. THE CONTACT LIVES NEAR AN ACORN TREE AND THE ACORNS FUNNEL THEMSELVES DOWN INTO THE HOLES. THERE WERE 50 OR MORE ACORNS INSIDE THAT CAUSED THE MECHANISM TO BIND. THE CONTACT BELIEVES THIS IS A DESIGN DEFECT. THIS CAUSED THE WIPING MECHANISM TO BIND AND STRIPPED THE GEAR IN THE WINDSHIELD WIPER MOTOR CAUSING THE WIPERS TO STOP WORKING. THE WIPERS HAVE BEEN REPAIRED. UPDATED 3/9/2006 - *NM

DT*: THE CONTACT STATED AFTER HEARING THERE WAS A MANUFACTURER'S OFFER TO REPLACE THE GASOLINE STORAGE TANK ON POLICE VEHICLES DUE TO A RISK OF FIRE IN THE EVENT OF A REAR END COLLISION, THE VEHICLE WAS TAKEN TO A DEALER. ALTHOUGH THE VEHICLE DISPLAYED NO PRIOR PROBLEMS OR HAD ANY EXISTING FAILURES, THE CONTACT INSTRUCTED THE SERVICE DEPARTMENT TO REPLACE THE FUEL TANK STORAGE ASSEMBLY. THE CONSUMER WANTED TO KNOW WHY HE HAD TO PAY FOR SERVICE WHEN THE POLICE VEHICLE WERE BEING REPAIRED FOR FREE. UPDATED 02/27/06. *JB UPDATED 4/6/2006 - THE GAS TANK WAS NOT REPLACED. A GAS TANK PROTECTION SHIELD WAS INSTALLED IN POLICE CARS FREE OF CHARGE. THE CONSUMER WAS UPSET BECAUSE HE HAD TO PAY TO HAVE ONE INSTALLED IN HIS VEHICLE. *NM

SAME AS ODI 10142807.....FORD MOTOR ISSUED A RECALL (NHTSA CAMPAIGN 04V328000 & NHTSA PE 04010) FOR 2003 FORD CROWN VICTORIA & LINCOLN TOWN CAR ABOUT REAR BEARING SEALS AND AXLES. FORD L/M WILL NOT REPAIR MY 2003 MERCURY MARAUDER BASED ON THIS. IT IS THE EXACT SAME VEHICLE, ESPECIALLY THE REAR END. MARAUDER IS A LIMITED ADDITION WITH THE POLICE PACKAGE MENTIONED IN THE RECALL. *JB

I HAVE A 2003 MERCURY GRAND MARQUIS WITH 49,000 MILES. IT STARTED HAVING A GRINDING NOISE IN THE REAR END. I CARRIED THE VEHICLE TO MY MERCURY DEALER. HE STATED THAT FORD HAD MADE AXLES WITH A SOFT METAL WHICH CAUSED THE WHEEL BEARING TO MAKE A GROOVE IN THE AXLE. TO CORRECT THIS PROBLEM I WOULD HAVE TO REPLACE BOTH AXLES AND WHEEL BEARINGS. I FEEL THAT FORD DOES NOT CORRECT THIS PROBLEM THERE IS A POSSIBILITY OF THE AXLES BREAKING AND CAUSING THE WHEEL TO COME OFF AND CAUSE AN ACCIDENT. I THINK FORD SHOULD RECALL THESE AXLES. *NM

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

THE WELD SEPARATED THE STEEL RIM CAUSING AIR LEAKS AND THE WELD WAS LETTING GO WHICH COULD HAVE CAUSED SERIOUS INJURIES OR DEATH. FORD DEALER WOULD NOT WARRANTY THIS DUE TO 46,000 MILES. FOR SAFETY DEFECTS, THIS SHOULD HAVE BEEN WARRANTED. *NM

2003 MERCURY GRAND MARQUIS EXPERIENCING PROBLEMS WITH THE BRAKING SYSTEM. *MR THE CONSUMER'S FOOT WOULD MAKE CONTACT WITH THE BRAKE AND THE ACCELERATOR PEDAL AT THE SAME TIME. THE BAKE AND THE ACCELERATOR PEDALS ARE LESS THAN 3 INCHES APART. THE CONSUMER EXPERIENCED A MINOR PARKING ACCIDENT DUE TO THIS PROBLEM. *SC

THE ENGINE REVVED IN FULL THROTTLE WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE FROM PARK; RESULTING IN A REAR END COLLISION. THIS OCCURRED WHILE IN STOP AND GO TRAFFIC IN THE CAR WASH LINE. THE REPAIR SHOP FAILED TO DETERMINED WHAT CAUSED THE FAILURE, BUT THE CONSUMER FEELS DUE THROUGH THEIR OWN RESEARCH THAT IT WAS CAUSED BY THE ELECTRICAL SYSTEM/CRUISE CONTROL. *TT

WHILE STOPPED AT A TRAFFIC LIGHT WITH FOOT ON BRAKE, THE VEHICLE KICKED INTO A FAST IDLE. *BF *SC

THE REAR AXLE WAS MAKING A GROWLING NOISE WHEN THE VEHICLE WAS BEING DRIVEN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION AND RESULTS SHOWED THAT THE REAR WHEELS COULD FALL OFF IF NOT REPAIRED. *JB

MY WIFE WAS DRIVING OUR 1997 MERCURY MARQUIS HOME IN HEAVY TRAFFIC. SUDDENLY STEAM BEGAN POURING OUT FROM UNDER THE HOOD AND THE "HOT" LIGHT WENT ON. SHE PULLED TO THE EDGE OF THE ROAD AND CALLED ME. I SENT A TOW TRUCK TO BRING THE CAR TO OUR HOME. I LOOKED AND COULD SEE WATER ALL OVER THE ENGINE AND PERHAPS A HOSE BROKEN. RATHER THAN TOW IT TO THE DEALERSHIP, 20 MILES AWAY, I CALLED A QUALITY GARAGE LOCALLY THAT I HAD DEALT WITH BEFORE. THEY SAID THE INTAKE MANIFOLD WAS CRACKED, THE WATER PUMP LEAKING AS A MINIMUM. THE COST TO REPLACE AND FIX EVERYTHING WAS $1075. WHILE CALLING AROUND FOR PARTS, THE MECHANIC DISCOVERED THAT THIS WAS A COMMON PROBLEM AND FORD HAD RECALLED POLICE AND CITY FLEET VEHICLES FOR UPGRADE TO FIX THIS PROBLEM. UPON CHECKING WITH THE MERCURY SHOP FOREMAN, HE CONFIRMED THAT STORY. SINCE I HAD A 100,000 MILE WARRANTY THAT HAD EXPIRED ONLY A FEW MONTHS PRIOR, I ASKED WHY FORD WOULD NOT HELP PAY FOR THE DAMAGE. I WAS TOLD IT WAS NOT COVERED. I ASKED WHY, KNOWING THAT THIS PROBLEM EXISTED, WHY THEY HAD NOT FIXED IT UNDER THE WARRANTY. I WAS TOLD THEY NEVER THOUGHT OF IT. LOUSY SERVICE, LOUSY ENGINEERING AND I NOW DRIVE A TOYOTA. *NM

CONSUMER COMPLAINED ABOUT SUDDEN ACCELERATION. CONSUMER WAS IN A PARKING LOT AND PUT THE VEHICLE IN DRIVE. DID NOT PRESS THE ACCELERATOR, AND VEHICLE JUMPED THE CURB AND FLATTENED TWO TIRES.CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. *AK

THE VEHICLE'S SHIFTER JUMPED OUT OF PARK AND INTO REVERSE. AS A RESULTED THE VEHICLE ROLLED BACKWARDS AND WAS INVOLVED IN A MINOR COLLISION. *AK

ENGINE MADE A LOUD KNOCKING SOUND. VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES SINCE PURCHASE. DEALER STATED THAT THERE WAS NO SOUND, NOTHING WAS DONE. ANOTHER OUTSIDE MECHANIC TOLD HIM IT SOUNDED LIKE A BEARING. DEALER STATED THAT THE RIGHT CYLINDER HAD TO BE REPLACED, AND THE VEHICLE WAS STILL AT DEALER. *AK

THE REAR END MAKES A THUMBING NOISE WHEN THE VEHICLE SPEED REACHES 40 MPH AND FASTER. TIRES WERE REPLACED,BUT THE NOISE BECAME WORSE. VEHICLE IS CURRENTLY AT THE DEALERSHIP, WHO MAINTAINS THAT THERE IS MAJOR PROBLEM, AND THE REAR END HAS TO BE TAKEN APART. THERE IS RECALL 04V328000 FOR THE REAR AXLE FRACTURE THAT CONSUMER FEELS MIGHT BE THE CAUSE OF THE NOISE. *AK

RENTAL AUTO WAS PARKED FACE OUT IN HOTEL PARKING LOT. DRIVER STARTED AUTO, DRIVER AND PASSENGER PUT ON SEAT BELTS; WITH FOOT ON BRAKE, DRIVER SHIFTED INTO DRIVE AND CAR SUDDENLY ACCELERATED A A HIGH RATE OF SPEED (TIRES SMOKING) ACROSS PARKING LOT DRIVEWAY AND CRASHED INTO TWO PARKED CARS IN OPPOSITE PARKING SPACES. BOTH PARKED CARS WERE DRIVEN BACK APPROXIMATELY 10 TO 15 FEET, ONE OF THE AUTOS WENT THROUGH HEDGES AND CRASHED INTO A CAR PARKED AT THE STREET. DRIVER WAS UNABLE TO STOP CAR, AND FINALLY TURNED OFF IGNITION AFTER COLLISION. WITNESS TO POLICE REPORT STATED THAT HEARD TIRES SCREECHING AND TIRES WERE STILL SMOKING AFTER AUTOS COLLIDED. CAR WAS TOWED TO HERTZ LOT. HAVE NOT GOTTEN REPORT OF CAUSE FROM HERTZ. THE ENTIRE EVENT FROM PLACING THE CAR IN DRIVE UNTIL IT STRUCK THE PARKED CARS TOOK ABOUT 2 SECONDS (THE AUTO TRAVELLED APPROXIMATELY 30 FEET TO IMPACT).*AK

WHILE DRIVING AT 45 MPH VEHICLE STALLED. ALSO, EARLY IN THE MORNING IT WAS HARD TO START VEHICLE. VEHICLE WAS CHECKED BY THE DEALER, WHO COULDN'T FIND THE CAUSE OF THE PROBLEM.*AK

2003 MERCURY GRAND MARQUES STALLS AT OR NEAR IDLE SPEED. HAS STALLED WHEN BACKING UP, WHEN STARTING FORWARD FROM STOP AT TRAFFIC LIGHT. HAVE HAD IT INTO THE DEALER, RAY PEARMAN LINCOLN MERCURY 4 TIME FOR A TOTAL OF 9 DAYS. THEY HAVE BEEN UNABLE TO FIX PROBLEM AS OF YET. THE DEALER CONFIRMED THAT THERE WAS A STALLING PROBLEM. THEY HAVE REPLACED THE IDLE AIR CONTROL VALVE AND THE MASS AIR FLOW SENSOR. EACH TIME THEY THOUGHT THEY HAD IT FIXED AND HAD ME TAKE THE CAR, IT HAS STALLED AGAIN. ONE TIME IT STALLED AS I WAS BACKING OUT OF THE DEALER SERVICE DEPARTMENT. IT IS CURRENTLY AT THE DEALER AND THEY ARE TRYING TO FIND THE PROBLEM. *AK

2003 MERCURY GRAND MARQUIS WHEN BACKING OUT OF MY DRIVEWAY AND TURNING THE STEERING WHEEL TO ENTER THE STREET, THE FRONT SUSPENSION MAKES CREAKING METALLIC SOUND. THE DEALER SAID THE THERE WAS NOTHING WRONG WITH THE SUSPENSION. *JB

VEHICLE SUDDENLY ZOOMED FORWARD WHILE LEAVING A PARKING LOT. *PH ON SEVERAL OCCASIONS, THE CONSUMER EXPERIENCED SUDDEN ACCELERATION WITH THE VEHICLE. THE DEALERSHIP CHECKED ALL THE LINKAGES AND PEDAL ASSEMBLY BUT WAS UNABLE TO DIAGNOSE THE DEFECT WHICH CAUSED THIS DANGEROUS CONDITION. *TT *JB

WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE DASH. THE DEALER STATED THAT THE WIRES WERE THE CAUSE OF THE FIRE. *AK *NM

THIS IS OUR THIRD MERCURY MARQUIS - AND WE LOVE THEM - BUT BOTH THE 1999 MODEL AND ESPECIALLY THIS 2003 MODEL HAS A SERIOUS PAINT PROBLEM. OUR LAST TWO CARS HAVE BEEN WHITE AND WE BARELY GOT THEM HOME WHEN THE PAINT, ESPECIALLY ON THE FRONT AND REAR BUMPERS, BEGAN TO PEEL. WHAT, IF ANYTHING, IS MERCURY DOING ABOUT THIS UNSIGHTLY, ANNOYING, AND FRUSTRATING PROBLEM??? WE ARE NOT CLASS ACTION TYPES BUT, AFTER PUTTING UP WITH THIS FOR SEVERAL YEARS, WE ARE READY TO REVOLT!

WHILE WAITING IN LINE FOR GAS WITH FOOT ON BRAKE, ENGINE STARTED TO RACE. ENGINE CONTINUED TO RACE WHEN CAR WAS PUT IN NEUTRAL AND THEN PARK. TURNED ENGINE OFF AND RESTARTED, RACING DID NOT REOCCUR AFTER RESTARTING.*AK

THE HUB CAPS ON MY 2003 MERCURY GRAND MARQUIS REGULARLY FALL OFF. I'VE LOST THREE SO FAR. MY DEALER REPORTS THAT THIS IS A COMMON PROBLEM, BUT SO FAR I'VE SEEN NO ATTEMPT TO CORRECT IT.*AK

WHILE WAITING FOR RED THE LIGHT TO CHANGE, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER COULD NOT MAINTAIN CONTROL, THE VEHICLE JUMPED THE CURB AND CRASHED INTO A DITCH. *AK THERE WAS NO DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. THE AIR BAG DID NOT DEPLOY, THE ELECTRONIC FUEL SHUT OFF AND DID NOT ENGAGE AND THE SEAT BELTS DID NOT TIGHTEN. THE CONSUMER WAS TOLD THAT THE ADJUSTABLE PEDALS CAUSED THE ACCIDENT AND HAVE CAUSED A LOT OF ACCIDENTS. FORD CLAIMED THAT FAULT IS THE DRIVER'S FAULT DUE TO THEIR FOOT BEING ON BOTH PEDALS AT THE SAME TIME. *SCC *JB

OCCASIONAL "POPPING" IN RIGHT REAR OF CAR. ON GOING SINCE CAR WAS PURCHASED ON NOV. 26, 2002. REPORTED EACH TIME CAR WAS TAKEN FOR SERVICE. AT SERVICING ON NOV. 11, 2003, TECHNICIANS FOUND "RIGHT REAR UPPER CONTROL ARM MISSING... FOUND RIGHT REAR UPPER CONTROL ARE BOLT OUT." *LA

HARSH RIDE. *AK

MY WIFE HIT A SUBURBAN ON ITS DRIVER SIDE. OUR CAR HAD $6000.00 DAMAGE TO THE FRONT END OF OUR 2003 MERCURY MARQUIS WITH ONLY 3000 MILES ON IT. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY ON IMPACT, THERE BY CAUSING FACIAL INJURY AND A BROKEN NOSE. *LA

WHILE DRIVING 65 MPH THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. AS A RESULT THE PASSENGER SUSTAINED BACK, RIGHT SHOULDER, NECK AND ARM INJURIES FROM THE DEPLOYMENT OF THE AIR BAG . *AK *NLM *NLM *JB

CONSUMER STATED THAT DUE TO THE PROXIMITY OF GAS AND BRAKE PEDALS, WHEN DEPRESSING BRAKE PEDAL CONSUMER STEPPED ON GAS PEDAL, CAUSING VEHICLE TO ACCELERATE AND RUN INTO A POST.*AK

WHEN DRIVING 60 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY, CAUSING A DISTRACTION TO THE DRIVER. THE DEALER HAD BEEN NOTIFIED. *AK *SCC *JB

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSELY LOCATED. WHEN STEPPING ON BRAKE PEDAL CONSUMER CAN HIT THE GAS PEDAL AT THE SAME TIME. *AK

WHILE TRAVELING AT HIGHWAY SPEED PASSENGER SIDE AIRBAG INADVERTENTLY DEPLOYED. AS A RESULT PASSENGER'A ARM/BACK, AND SHOULDER WERE INJURED. *AK

WHEN APPLYING PRESSURE TO THE BRAKE, THE ACCELERATOR SURGED. *MR *SCC

VEHICLE STALLED AT ANY SPEED, STALLED 25 TIMES. VEHICLE HAS BEEN EXAMINED BY DEALER 4 TIMES. DEALER COULD NOT DUPLICATE THE PROBLEM. VEHICLE HAD BEEN AT DEALER A TOTAL OF 36 DAYS. PRIMARY COMPUTER WAS RESET, THEN REPLACED BY DEALER. THIS DID NOT REMEDY THE PROBLEM.*AK

VEHICLE VIBRATES AT ANY SPEED, GETTING WORSE AS SPEED INCREASES. WHEN HITTING A BUMP THE STEERING WHEEL TWISTS TO THE RIGHT. DEALER TEST DROVE THE VEHICLE, SAID HE FELT THE VIBRATION, AND IT WAS A WEIGHT DISTRIBUTION PROBLEM. VEHICLE WAS THEN TAKEN TO DEALER WHERE PURCHASED.DEALER SAID THAT VIBRATION WAS NORMAL FOR THE VEHICLE. *AK

THERE IS INSUFFICIENT CUSHIONING IN ALL OF THE SEATS IN THIS VEHICLE. CONSUMER COMPLAINS THAT SITTING ON THE SEATS OF VEHICLE IS LIKE SITTING ON A WOODEN BENCH.*AK

STEERING WHEEL MOUNTED UPSIDE DOWN. THIS PLACES THE AIRBAG IN THE WRONG POSITION. WILL BE REPAIRED TODAY BY DEALER.*AK

AFTER STARTING AND SHIFTING INTO DRIVE THE ENGINE RACED AND THERE WAS UNEXPECTED ACCELERATION AND THE CAR WOULD NOT STOP EVEN WHILE APPLYING BRAKE. TURNED VEHICLE OFF AFTER CRASH AND THE ENGINE CONTINUED TO SOUND LIKE IT WAS RUNNING. *PH

INHERENT SAFETY DESIGN OF THE TRUNK LID: I GOT A GASH IN MY FOREHEAD AS I WAS OPENING THE TRUNK LID AND THE LOWER EDGE OF THE LICENSE PLATE CUT INTO MY SCALP JUST BELOW THE HAIR LINE. I BELIEVE THAT THE TRUNK LID DROPPED AS I LEANED INTO THE TRUNK TO RETRIEVE MY BELONGINGS FROM THE TRUNK. I BLED PROFUSELY.*AK

WHEN THE CONSUMER PUT THE GEAR INTO REVERSE ON AN INCLINE, THE VEHICLE CONTINUED TO MOVE FORWARD. *NLM PH *JB