OIL PAN RUSTED OUT. *AK
1992 Mercury Grand Marquis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1992 record →
CONSUMER WAS TRAVELING 35MPH AND HOOD JUST FLEW UP & CRACKED WINDSHIELD. HOOD & LATCH WERE LOOKED AT THE SERVICE STATION & THE HOOD RELEASE WAS PULLED AND HOOD JUST FLEW BACK. DEALER SAYS IT WAS HOOD LATCH SEPARATION. VEHICLE WAS REPAIRED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN WINDSHIELD WIPERS ARE TURNED OFF THEY STOP IN THE MIDDLE OF THE WINDSHIIELD, AND DO NOT GO BACK TO THE RESTING POSITION. A PART WAS REPLACED BY THE DEALERSHIP, BUT IT DID NOT CORRECT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FUEL LEAKAGE OCCURRED DUE TO THE BRAKE LINE RUBBING AGAINST THE FUEL TANK WHICH ALSO CAUSED THE GAS TANK TO CORRODE. *AK DEALER INSTALLED THE NEW BRAKE LINE IT ALSO HIT THE GAS TANK. *YH
HEATING IS NOT WORKING PROPERLY, WILL SWITCH TO COLD CAUSING WINDOWS TO FROST UP WHILE DRIVING, LOSS OF VISIBILITY. *ET
WHEN VEHICLE IS IN MOTION AND IF ABS BRAKES ARE ENGAGED, BRAKE ACTION IS SUDDEN & EXTREME, CREATING A DANGEROUS CONDITION. THIS HAS BEEN AN ONGOING PROBLEM THAT HAS GOTTEN WORSE OVER THE YEARS. ABS WILL ENERGIZE BY ITSELF WHEN VEHICLE GOES OVER BUMPS, PARTICULARLY IN WET WEATHER. DEALER CAN'T SEEM TO REMEDY THE PROBLEM. *AK *ML
THE ABS SYSTEM HAS BEEN AN ONGOING PROBLEM FOR THIS VEHICLE SINCE IT WAS PURCHASED. THE PROBLEM IS THAT THE ABS SYSTEM WILL "ENERGIZE" AT TIMES WHEN THERE IS NO SLIPPAGE OF THE WHEELS. THERE ARE TIMES WHEN THE ABS SYSTEM ENERGIZES WITH THE VEHICLE IDLING IN PARK. WHEN THE VEHICLE IS IN MOTION, IF THE ABS SYSTEM ENERGIZES, AND THE DRIVER HAS TO USE THE BRAKES, THE BRAKING ACTION IS SUDDEN AND EXTREME, CREATING A VERY DANGEROUS CONDITION. THE REPAIRING DELERSHIP (MANHATTAN LINCOLN MERC, 301 424-7000, "MIGUEL") HAS EFFECTIVELY GIVEN UP ON SOLVING THIS PROBLEM, AFTER A CONSULT FROM FORD (ENGINEER, ERNIE PECK?). WE HAVE NO CHOICE BUT TO GET RID OF THIS CAR, BECAUSE OF SAFETY CONCERNS FOR MY WIFE AND OUR 11 MONTH OLD.*AK
THROTTLE LINKAGE BECAME DETACHED FROM ACCELERATOR PEDAL WHEN PLASTIC ANCHOR FOR THE CABLE FAILED. THIS RESULTED IN A VERY DANGEROUS CONDITION AS THROTTLE CONTROL WAS COMPLETELY LOST. FORTUNATELY, THE VEHICLE WAS BROUGHT TO A HALT WITHOUT AN INCIDENT. THIS WAS A SUDDEN FAILURE WITH NO WARNING OF A PROBLEM. ON INSPECTION OF THE PEDAL IT WAS OBVIOUS THAT A PLASTIC ANCHOR THAT CONNECTS THE THROTTLE CABLE TO THE ACCELERATOR HAD BROKEN.IT IS MY OPINION THAT THIS WAS A DEFECTIVE PART AND THE EXPENSE FOR REPARING IT SHOULD BE THE MANUFACTURER'S.
WHILE DRIVING ON A SERVICE LANE TRAVELING EAST, ANOTHER VEHICLE, TRAVELING NORTH AT A CROSS STREET, BROADSIDED THE CONSUMER'S VEHICLE ON THE RIGHT PASSENGER FRONT DOOR. VEHICLE LOST CONTROL AND CRASHED. UPON IMPACT, DRIVER'S SIDE AIRBAG FAILED TO DEPLOY PROPERLY. CONTACTED MANUFACTURER, AND THEY SENT A LETTER ASKING FOR EXTENSIVE DETAILS ABOUT THE ACCIDENT AND VEHICLE. *AK
HEADLIGHT LENS COVER DISCOLORATION/FADE, CAUSING VERY POOR VISIBILITY WHILE TRAVELING AT NIGHT. DEALER NOTIFIED AND REFUSED TO CORRECT PROBLEM UNLESS COST GOES TO CONSUMER. *AK
WHEN TURNING THE HEAD LIGHTS, TAIL LIGHTS WILL NOT COME ON, AND LATER THE HEADLIGHTS WILL START BLINKING. DEALER HAS NOT SEEN VEHICLE. *AK
, ALLOWING THE SEAT TO PITCH FORWARD WHEN BRAKES ARE APPLIED. THIS CAUSES LOSS OF FULL CONTROL OF THE CAR WHEN STOPPING. A TSB ISSUED IN 1992 FOR THIS PROBLEM ALLOWED FOR REPLACEMENT UNDER WARANTY. CONTACTED THE MANUFACTURE BUT REFUSED ANY ASSISTANCE. COST OF REPAIR IS OVER $300. *AK
WHILE DRIVING HEADLIGHTS FOG UP, AFFECTING DRIVER'S VISIBILITY. *AK
WHILE CONSUMER WAS DRIVING AT 45 MPH THE HEADLIGHTS WENT OUT WITHOUT PRIOR WARNING. ALSO, CONSUMER NOTICED SOME SMOKE COMING FROM UNDER THE HOOD. PULLED OVER AND POPPED THE HOOD UP, AND WAS ABLE TO PUT THE FIRE OUT. *AK
SMOKE STARTED INSIDE THE VEHICLE DUE TO SEATS AND LUMBAR PUMP WIRING PROBLEM CAUSING THE PASSENGER SIDE AUTO LOCKS DIFFICULT TO UNLOCK. YH
NO SUMMARY LISTED FOR ABOVE VEHICLE.
ON SEVERAL OCCASIONS VEHICLE EXPERIENCE SUDDEN ACCELERATION WHEN SHIFTING FROM REVERSE TO DRIVE WITH FOOT ON BRAKE. *YC
IN SNOW CONDITIONS, AFTER VEHICLE SLID INTO GUARDRAIL AND WAS STOPPED, AIRBAG DEPLOYED LATE INTO FACE OF DRIVER, CAUSING INJURIES.
ALL OF A SUDDEN VEHICLE ACCELERATED TO A VERY HIGH SPEED. DRIVER WAS NOT ABLE TO STOP THE VEHICLE WITH HEAVY APPLICATION OF THE BRAKES. VEHICLE WENT OVER THE SAME CURB TWICE AND HIT A BANK BUILDING BEFORE STOPPING. PROBLEM WAS MENTIONED TO THE SERVICE DEPARTMENT OF THE DEALERSHIP. THE VEHICLE WAS TOTALLED. PLEASE PROVIDE ANY FURHTER DETAILS. *AK
WHILE DRIVING 25MPH THE ENGINE SUDDENLY RACED/ ACCELERATED. *AK
RECEIVED RECALL NOTICE #99V06200. CONTACTED DEALER. MECHANIC DISCONNECTED CRUISE CONTROL ON 5/20/99. WAS INFORMED PARTS WOULD BE AVAILABLE IN MIDDLE TO LATE JUNE. CALLED BACK & WAS INFORMED STILL NO PARTS. POSSIBLE MIDDLE TO LATE JULY. STILL WAITING FOR PARTS. *AK
ABOUT TWO YEARS AGO MY WIFE AND I STARTED TO NOTICE THAT THE LACQUER ON THE CAR ROOF WAS BEGINNING TO PEEL EVEN THOUGH WE KEPT THE CAR IN THE GARAGE MOST OF THE TIME. WE THEN BEGAN TO SEE IT STARTING ON THE TRUNK AND OTHER PARTS OF THE CAR, IT'S ALMOST AS IF THE CAR WAS LOOKING LIKE A SNAKE SHEDDING IT'S SKIN AND IT BEGAN TO LOOK UNSIGHTLY.
SPEED CONTROL DEACTIVATION SWITCH CAN DEVELOP A RESISTIVE SHORT IN THE ELETRICAL CIRCUIT THAT COULD POTENTIALLY RESULT IN AN UNDERHOOD FIRE. VEHICLE NOT INCLUDED IN RECALL NUMBER 99V124000. PLEASE GIVE ANY FURTHER DETAILS. *AK
INSTRUMENT PANEL IS DIM, AFFECTING VISIBILITY WHEN DRIVIG DURING THE DAY OR AT NIGHT. *AK
THE CHECK ENGINE LIGHT COMES ON WHEN THE SPEED CONTROL IS IN USE. HOWEVER, CONSUMER RECEIVED RECALL NOTICE (99V124000), DUE TO FAILURE TO THE SPEED CONTROL DEACTIVATION SWITCH, WHICH IS WHY THE CHECK ENGINE LIGHT CONTINUE TO COME ON WHEN THE SPEED CONTROL WAS IN USE. *YC
WHEN SHIFTING INTO PARK, VEHICLE WOULD STILL BE MOVING, BACKWARDS. WOULD HAVE TO SHIFT INTO NEUTRAL BEFORE STARTING. EVEN WHEN SHIFTING INTO PARK, IT'S IN REVERSE. HAPPENS EVERY DAY & IT'S AN INTERMITTENT PROBLEM. GEAR LEVER WOULD INDICATE IT'S IN PARK. WILL BE TAKING VEHICLE TO DEALER TO CHECK TRANSMISSION. *AK
ELECTRONIC SWITCH WITHIN TRANSMISSION IS CAUSING TRANSMISSION TO RUMBLE WHEN IT SHIFTING FROM 3RD GEAR TO OVERDRIVE. *AK
INSTRUMENT PANEL IS NOT VISIBLE IN SUNLIGHT. MJS
VEHICLE WAS REPAIRED UNDER MANUFACTURER'S RECALL 99S15 CONCERNING SPEED CONTROL ASSEMBLY. AFTER REPAIRS WERE DONE, VEHICLE CAUGHT ON FIRE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK REFERENCED IN EA02-025
RECALL # 99V124000 FORD/SPEED CONTROL SWITCH: DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. OWNER IS UPSET BECAUSE HE HAS BEEN WAITING FOR 3 WEEKS TO GET RECALL WORK PERFORMED. *AK
BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO GO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. ALSO, VEHICLE SHOOK VIGOROUSLY, AND DEALER REPLACED BRONT BRAKE PADS/FLUID, AND BRAKE PUMP, ETC. PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
PASSENGER'S SIDE AND DRIVER'S SIDE DOORS WON'T STAY OPEN WHEN OPENNING THE DOORS. DOORS WILL SHUT ON CONSUMERS WHEN EXITING VEHICLE. DEALER IS AWARE OF THE PROBLEM. *AK
DROVE VEHICLE FOR APPROXIMATELY 20 MINUTES, PARKED VEHICLE, AND THEN WITHIN 3 MINUTES A FIRE STARTED ON THE LEFT HAND SIDE OF ENGINE , COMPLETELY MELTED BOTH WHEELS AND TOP OF MOTOR. THE VEHICLE IS A CONSIDERED A TOTAL LOSS. *AK REFERENCED IN EA02-025
CONSUMER CONTACTED DEALER ON MAY 23 TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE ON CRUISE CONTROL. UPON ARRIVAL AT THE DEALER, CONSUMER WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. *AK
ELECTRICAL SYSTEM FAILED, CAUSING ENGINE CHECK LIGHT/ AIR BAG SENSOR LIGHT TO CAME ON/ SUN VISOR LIGHT/ ELECTRICAK WINDOWS & INNER DOME LIGHTS TO SHORT OUT, AND CRUISE CONTROL TO ACCELERATE /DECELERATE INTERMITTENTLY WHEN ENGAGED. ALSO ,CRUISE CONTROL WOULD ENGAGE BY ITSELF. DEALER/ MANUFACTURER NOTIFIED.*AK
VEHICLE HAD BEEN PARKED. STARTED VEHICLE UP & ENGINE WAS RACING. SHIFTED INTO REVERSE & VEHICLE TOOK OFF BACKWARDS. HAD FOOT ON BRAKES AT TIME. HAD TO TURNED IGNITION SWITCH OFF TO STOP VEHICLE. WILL BE TAKING VEHICLE TO DEALER TO CHECK. *AK
CAR WAS PARKED INSIDE DRIVEWAY AND CAUGHT ON FIRE IN THE HOOD, FIRE DEPARTMENT WAS NOTIFIED. *AK REFERENCED IN EA02-025
WHEN STARTING UP ABOUT ONE-TWO BLOCKS ENGINE WILL ACCELERATE ON ITS OWN. PROBLEM CONTINUOUSLY OCCURS AT LOW SPEEDS UNDER 40MPH. DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM AND IS AWARE OF DEFECT. PROBLEM STILL EXISTS. *AK
WHILE THE VEHICLE WAS PARKED AND THE RADIO AND HEATER WAS ON, A FIRE STARTED ON THE PASSENGER'S SIDE INTERIOR UNDERNEATH THE DASH AND UNDERNEATH THE HOOD. PLEASE PROVIDE FURTHER INFORMATION. *AK
HAVE HAD THE TRANSMISSION WORKED ON 3 DIFFERENT TIMES. THE THIRD TIME THEY PUT IN A NEW TRANSMISSION. WHICH I HAD TO PAY FOR. THE PAINT IS PEELING OFF AND LEAVING BIG BARE SPOTS. I HAVE HAD MY RIGHT BACK DOOR WORKED ON SEVERAL TIMES BECAUSE THE LOCKS WOULDN'T OPEN AND THE WINDOWS WOULD NOT ROLL DOWN RIGHT NOW MY RIGHT REAR WINDOW AND MY LEFT FRONT WINDOW WILL NOT ROLL DOWN!!! MY CAR HESITATES AND JUMPS WHEN I AM GOING ABOUT 20-40 MILES PER HOUR, AND WHEN I HIT 50-60 MPH MY STEERING WHEEL STARTS TO VIBRATE. MY BRAKES SQUEAK BUT WE DON'T SEE NOTHING WRONG. I HAVE PUT ABOUT $3500 INTO THIS CAR SINCE I BOUGHT IT, AND I AM REALLY SICK OF MESSING WITH IT.
TRANSMISSION FAILED.
I HAVE NICKNAMED MY CAR "CHRISTINE" BECAUSE IT HAS A MIND OF ITS OWN. ALL OF A SUDDEN IT ACCELERATES BY ITSELF. I CAN GO FOR MILES WITHOUT EVEN TOUCHING THE GAS. WHEN I STOP AT A TRAFFIC LIGHT THE BACK WHEELS ARE STILL SPINNING. I HAVE BROUGHT IT TO TWO DIFFERENT MECHANICS. ONE MECHANIC ACTUALLY DROVE THE CAR AND IT HAPPENED TO HIM (I WAS A PASSENGER IN THE CAR WHEN IT HAPPENED.) HE FELT THAT THE CRUISE CONTROL WAS STUCK AND TOLD ME TO BRING IT TO THE DEALER. I BROUGHT IT TO THE DEALER TWO TIMES. THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CRUIS CONTROL AND REPLACED THE WIRE HARNESS AND DID A TUNEUP. IT IS STILL HAPPENING WHEN IT IS DAMP OR WET OUT. LIVING IN VERMONT THERE IS A LOT OF DAMP AND WET WEATHER. I'M ACTUALLY AFRAID TO OPERATE THE CAR IF IT IS RAINING OUT. I DON'T WANT TO GET THE DEALER IN TROUBLE BECAUSE IN THE PAST THEY HAVE BEEN EXCELLENT IN REPAIRING MY CAR. I JUST DON'T FEEL THAT THEY KNOW WHAT THE PROBLEM IS. I SAW A DOCUMENTARY ON DATELINE LAST NIGHT THAT SAID OTHER MERCURY OWNERS HAD THIS SAME PROBLEM WITH ACCIDENT RESULTING. SHOULD I CONTINUE TO DRIVE MY CAR? SHOULDN'T THE MANUFACTURER SHARE SOME TO THE RESPONSIBILITY IN THE DEFECT. WOULD HAVING THE CRUISE CONTROL DISARMED PREVENT THE AUTOMATIC ACCELERATION? PLEASE HELP ME IN THIS MATTER. I NEED MY CAR TO COMMUTE TO WORK ETC.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
ENGINE FIRE.
MATERIAL THAT THE HEADLIGHT BULB IS MADE OF IS GETTING DARKER, CAUSING THE LIGHTING TO GET DIM. DEALER HAS BEEN CONTACTED. *AK
THE CONSUMER HAS EXPERIENCED PROBLEMS WITH ALTERNATOR WIRES. ONE OF WIRES IN THE ALTERNATOR STARTED THE FIRE. THE FIRE DEPARTMENT PUT THE FIRE OUT. THE FIRE OCCURRED AFTER THE CONSUMER HAD PARKED VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK *ML
VEHICLE WAS PARKED IN THE GARAGE AND THE CONSUMER NOTICED THE VEHICLE WAS ON FIRE.FIRE STARTED FROM UNDER THE HOOD. *AK REFERENCED IN EA02-025
SINCE THE CAR IS NEW IT HAS HAD A PROBLEM WITH THE FRONT BRAKES DRAGGING, CAUSING EXCESSIVE FRONT BRAKE WEAR. THE BRAKES WERE REPLACED AT LEAST 3 TIMES UNDER THE WARANTEE AND ONCE AFTERWARDS. WITH ABOUT 8,000 MILES ON THE LAST SET OF PADS THEY SHOW SIGNIFICANT WEAR AND WILL NOT LAST MORE THAN ANOTHER 6,000 MILES. I HAVE READ IN ARTICLES OF OTHER PEOPLE HAVING THIS SAME PROBLEM. THE CAR HAS A DESIGN DEFECT.
PLASTIC RIGHT FRONT HUB CAP HAS POORLY DESIGNED ATTACHMENT, CAUSING THE HUB CAP TO FALL OFF. HAS REPLACED CAP THREE TIMES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1992 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →