BOTH HEAD GASKETS WENT OUT AT THE SAME TIME, CONTACTED M. MOTORS ABOUT IT TO SEE IF THERE WAS A RECAL BUT WAS TOLD NO THERE WAS NOT, NOTHING THEY COULD DO OTHER THAN ME REPAIR IT, TOOK TO ANOTHER MECHANIC FOR REPAIRS.
1993 Mercury Cougar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →
I SPOKE TO THE DEALER, AND THEY STATED OTHER COUGARS INCLUDING MODEL YEAR 1993 WERE BEING RECALLED. MY COUGAR WAS NOT AMONG THE ONES BEING RECALLED FOR THE HEAD GASKET PROBLEM. I WAS TOLD BY OTHERS THAT I SHOULD NOT HAVE THIS PROBLEM WITH THE LOW MILEAGE ON MY CAR.
HEAD BOLT FAILURE, SEE TSB 95-310. MERCURY DECLINES REPAIRS ON VEHICLES PRIOR TO 1995 EVEN THOUGH TSB IS LISTED FOR 1992-1995 FORD AND MERCURY CARS. *AK
YOUR SITE SAYS THERE ARE 3 RECALLS ON MY CAR BUT FORD SAYS THERE ARE NONE ON MY CAR BUT I KNOW THERES AT LEAST ONE BECAUS I HAD IT FIXED BYE THEM (THE FULE LINE RECALL I HAD FIXED BYE THEM ) THAY CLAME THE OUTHER 2 RECALLS DONT APPLIY TO MY CAR IS THIS TRUE OR ARE THAY HIDDING SOMETHING OR JUST DONT WANT TO PAY TO FIX THE RECALL PLEASE LET ME KNOW THANK YOU
THE PASSENGER DOOR HINGE FAILED, NOT ALLOWING THE DOOR TO OPEN OR CLOSE PROPERLY. DEALER SENT US TO A LOCAL REPAIR SHOP (AT OUR OWN EXPENSE) AND THEY TOOK 5 DAYS TO PERFORM THIS SIMPLE REPAIR! THE DRIVER'S DOOR HAD THIS SAME PROBLEM A COUPLE YEARS AGO. THE DOORS ARE VERY HEAVY AND LONG AND JUST SEEMS TO BE BADLY DESIGNED. THE PASSIVE SEAT BELT JAMMED IN THE FRAME OF THE DOOR THAT WAS FIXED. DON'T KNOW IF IT WAS RELATED SOMEHOW TO THE DOOR HINGE, BUT HAPPENED ABOUT THE SAME TIME. SHOP WAS TOLD TO FIX DOOR, AND THEY DID, BUT THE SEAT BELT DID NOT RECOVER. HAVE NOT DECIDED WHETHER OR NOT TO FIX IT YET. IT IS JAMMED AT THE BACK, SO WE CAN STILL SLIP THE HARNESS OVER OUR SHOULDERS, SO WE ARE RESTRAINED PROPERLY, BUT IT NO LONGER MOVES BACK AND FORTH ALONG THE DOOR FRAME. *AK
ENGINE STARTED SPUTTERING AND TEMP. GOT HOT IMMEDIATELY. WATER AND ANTIFREEZE STARTED COMING OUT TAIL PIPE. CAR WAS NOT DRIVEABLE EXCEPT TO GET IT TO A REPAIR SHOP AT A VERY SLOW RATE OF SPEED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER WAS TRAVELING ABOUT 50MPH & HEAD GASKET BLEW. CONSUMER SLIGHTLY LOST CONTROL OF VEHICLE. DEALER TOLD CONSUMER THAT WOULD HAPPEN. VEHICLE WAS TAKEN PERIODICALLY TO DEALERSHIP, AND IT WAS UNCLEAR WHY THEY DIDN'T DETECT THE PROBLEM BEFORE IT HAPPENED. CONSUMER WAS CONTACTING MANUFACTURER. *AK *ML
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AFTER TALKING WITH A REPRESENTATIVE WITH THE COMPANY HE ADMITTED THEY KNOW THERE IS A PROBLEM WITH THIS ENGINE AND THE HEAD GASKETS BUT PLAN NO RECALLS AT THIS TIME. THE LOCAL DEALER HAS NOW STARTING OFFERING TO REPLACE THE HEAD GASKETS AT A REDUCED PRICE TO KEEP THERE CUSTOMERS HAPPY , BUT THAT DOES NOT HELP ME I ALREADY HAD MINE FIXED. FORD IS RECALLING THE THUNDERBIRD BUT NOT THE COUGAR THEY ARE BASICALLY THE SAME CAR WHAT IS THER PROBLEM. *AK
IN APRIL WE HAD TO HAVE THE THE HEAD GASKETS REPLACED ON OUR FORD, MERCURY COUGAR. THE CAR ONLY HAD APPROXIMATLEY 50,000 MILES. *AK
LOST POWER WHILE DRIVING VEHICLE. NOTICED SMOKE OUT OF REAR WINDOW. TOOK TO GAS STATION & WAS INFORMED THAT HEAD GASKETS HAD BLOWN. ENGINE WAS OVERHAULED & HEAD GASKETS WERE REPLACED. *AK *ML
ENGINE HEAD GASKET FAILURE AT 68,900 MILES ON A 93 MERCURY COUGAR, THE REPAIR COST WAS 1,229.04 BY A LINCOLN MERCURY DEALER, I UNDERSTAND THAT THIS IS A COMMON PROBLEM ON THIS ENGINE AND THAT THERE IS A LAWSUIT AGAINST FORD RELATED TO THIS PROBLEM AND I ALSO KNOW THAT FORD HAS BEEN REFUNDING PEOPLE, I WOULD LIKE TO KNOW IF I CAN BE REFUNDED THE COST OF REPAIRS. THANK YOU VINCENT CATARELLA. *AK
ENGINE HEAD GASKET FAILURE AT 37,140 MILES WAS TOLD CAR IS OUT OF WARRANTY. *AK
HEADGASKET FAILED AT 63000 MILES CAUSING THE ENGINE TO OVERHEAT AND ACT ERRATIC AND FINALLY SHUT DOWN
HEAD GASKET, THERMOSTAT AND SENSOR FAILURES CAUSED THE ENGINE TO STALL. YH
WHILE DRIVING HOME FORM WORK I NOTICED WHITE SMOKE COMING FROM THE TAIL PIPE AND THE ENGINE BEGAN TO SPUTTER. THE VEHICLE WAS BROUGHT TO MY MECHANIC AND UPON FURTHER INVESTIGATION A CRACKED HEAD WAS DISCOVERED. ENGINE COOLANT WAS MIXED IN WITH THE OIL, AND OIL WAS INSIDE THE RADIATOR. THE VEHICLE ONLY HAS 52,000 MILES ON IT AND I DO TAKE CARE OF IT. THIS SHOULD NOT OF HAPPENED . FORS IS AWARE OF THE PROBLEM AND RECALLED THE 3.8L V-6 FRONT WHEEL DRIVE CARS BUT NOT THE REARE WHEEL DRIVE CARS. PLEASE INVESTIGATE THIS MATTER FOR ME. THANK YOU! *AK
ENGINE HEAD GASKET BLEW OUT WHICH CAUSED DAMAGE TO THE ENGINE. VEHICLE WAS TOWED TO REPAIR SHOP. CONSUMER FOUND OUT THERE WAS A RECALL. BUT DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
ADMITTED DESIGN DEFICIENCY ON ALL 88-95 FORD, LINCOLN, MERCURY 3.8L ENGINES. FORD HAS RECENTLY EXTENDED WARRANTY TO 7 YEARS/100,000 MILES ONLY ON 94 CONTINENTAL, 94 & 95 TAURUS AND SABLE, AND 95 WINDSTAR. THIS VEHICLE AND MANY OTHERS WERE NOT INCLUDED IN THE WARRANTY EXTENSION EVEN THOUGH THE DEFECT CLEARLY EXISTS IN ALL 88-95 MODELS WITH THE 3.8L ENGINE. *AK
THE COUGAR HEAD GASKETS BLOWN AND THE EXTENDED WARRENTY WAS EXHAUSTED 1 MONTH PRIOR THE DEALERSHIP WOULDNT STAND BEHINDE THE PROBLEM SO I INVESTEGATED THE PROBLEM AND FOUND OUT NUMEROUS COUGARS WITH 3.8 ENGINES HAS HAD THIS PROBLEM THE BRAKE PROBLEM HAS BEEN CONTINIOUS SINCE I HAVE OWNED THIS COUGAR NEW AS OF TODAY I HAVE REPLACED THE ROTORS CALIPERS AND PADS FOR THE 3 RD TIME I FEEL THIS IS A SERIOUS PROBLEM WITH THIS MAKE AND MODEL AND ONCE AGAIN THE DEALERSHIP DENYS ANY SUCH PROBLEMS WITH THE BRAKES AND HEAD GASKETS. *AK
INTERMITTENTLY HEADLIGHTS WILL BECOME INOPERABLE DUE TO THE CIRCUIT BREAKER OVERHEATING. A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. MANUFACTURER HAS BEEN NOTIFIED. DRIVING ON BACK COUNTRY ROAD--NO WARNING LIGHTS. JUST WENT OUT AND STARTED THEN FLASHING. DIDN'T DO IT AGAIN FOR A MONTH.
HEAD GASKET BLEW OUT, CAUSING THE ENGINE TO SIEZE UP. DEALER HAS REPAIRED THE VEHICLE. *AK *ML
BLOWN HEAD GASKET, 3.8LITER V-6 ENGINE. REPAIRED AT ORIGINAL DEALERS SHOP. *AK
HEAD GASKET FAILED, ENGINE REPAIRED AT DEALER SHOP. *AK
BLOWN HEAD GASKET, REPAIRED AT BP PROCARE , SECOND AUTO OF THE SAME MAKE MODEL YEAR AND ENGINE THAT HAS HAD AN ENGINE FAILURE OF THIS NATURE. *AK
I KNOW THAT THERE IS A PROBLEM WITH THIS ENGINE SIZE AND MAKE. I WANT IN ON THE SUIT. THIS PROBLEM SHOULD NOT HAVE HAPPENED. I TAKE VERY GOOD CARE OF THE CAR AND THIS MUST BE POOR WORKMANSHIP FROM THE FACTORY. *AK
CONTACTED FORD MOTOR COMPANY TWICE, TELEPHONE AND IN WRITING, WITH NO RESOLVE. NO SAFETY DEFECT MENTIONED IN THE SUMMARY. *AK
THE ORIGINAL PAINT IS PREMATURELY FLAKING IN AREAS THAT HAVE NOT BEEN DAMAGED AND SEEMS TO BE FROM WIND ABRASION WHICH HAS BEEN A PROBLEM WITH MANY FORD PRODUCTS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
COVER OVER THE HEADLIGHTS HAS TURNED YELLOW. CONSUMER HAS TO USE THE HIGH BEAMS TO SEE AT NIGHT. CONSUMER FEELS THAT HE HAAS LOST AT LEAST 30% PERCENT OF LIGHTING. *AK
THE PLASTIC HEAD LIGHT COVERS HAVE YELLOWED TO THE EXTENT THAT CONSUMER HAS LOST AT LEAST 30% OF LIGHTING, DEALER CONTACTED BUT SAYS THEIRS NOTHING THEY CAN DO ABOUT IT.*ET
NHTSA RECALL #99V-275 000/HEADLIGHTS: VEHICLE HAS BEEN EXPERIENCING HEADLIGHTS GOING OUT FOR VARIOUS INTERVALS PREECEDED BY FLICKING/BLICKING. DEALER NOTICED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT PART OF RECALL. ASKING NHTSA TO SHED SOME LIGHT ON THIS MATTER. *AK
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, BRAKE'S WENT STRAIGHT TO THE FLOORBOARD. ALSO, PCV VALVE WENT OUT, AND TRANSMISSION OVERFLOWED WHICH CAUSED THE TRANSMISSION FLUID TO GET ONTO TRANSMISSION AND ENGINE. CONSUMER HAD THE ENGINE REBUILT, AND TWO WATER PUMPS WERE REPLACED. ENGINE CHECK LIGHT KEPT COMING ON. *AK
PAINT IS PREMATURELY FLAKING OFF OF CAR. NO SAFETY DEFECT. *AK
PASSENGER'S SIDE AND DRIVER SIDE DOOR HINGES AND ATTACHMENTS CAME APART, AND THE RUBBER CAME OFF THE DOOR. *AK
EVENFLO CHILD SAFETY SEAT MODEL # 205105P1, DOM 02-OCT-1997: HANDLE FAILED TO LOCK UPON PICKING UP CARRIER. IF CHILD HADN'T BEEN BUCKLED IN, WOULD HAVE FALLEN ON GROUND, AS SEAT TURNED UPSIDE DOWN.*AK
THE INTENSITY OF THE MOUNTED BRAKES LIGHTS WAS SO HIGH THAT THEY MELTED THROUGH THE PLASTIC AND BURNED OUT THE WIRE, CAUSING SMOKE TO COME FORM THE REAR WINDOW. MANUFACTURER HAS BEEN NOTIFIED. *AK
I HAVE BEEN TRAPPED SO TO SPEAK IN MY CAR AND HAD TO MANUALLY REMOVE THE SEAT BELT- I CAN SEE THIS BEING A VERY SERIOUS PROBLEM I HAVE ATTEMPTED TO HAVE IT TAKEN CARE OF BUT HAVE TO RETURN TO THE DEALER THAT DID THE REPAIRS - IN SAYRE , PA. -- THEY ALSO REPLACED THE HINGES ON THE DRIVER'S SIDE DOOR. *AK
ONGOING PROBLEM WITH ABS/ FRONT BRAKE WEARING EXCESSIVELY. ROTORS REPLACED ON THREE OCCASIONS, AND BRAKE PADS HAVE TO BE REPLACED EVERY 10,OOO MILES. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WAS NORMAL FOR THIS VEHICLE. CONSUMER SEEKING HELP FROM NHTSA, AND BELIEVES THIS IS A MANUFACTURER'S DEFECT. *AK
POWER STEERING PUMP FAILED, CAUSING THE STEERING SYSTEM TO MALFUNCTION WHICH MAY RESULT IN LOSS OF STEERING CONTROL. STEERING PUMP HAS BEEN REPLACED 5 TIMES. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE WAS RUNNING WHILE PARKED AND HEATER WAS TURNED ON WHEN DRIVER NOTICED THAT THE TEMP GAUGE INDICATED HIGH TEMPERATURES. VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE HEAD GASKET ON THE LEFT SIDE WAS BLOWN OUT AND THERE WAS WATER IN THE OIL. REPAIRS WERE MADE AT OWNER'S EXPENSE. *AK
HEAD GASKET REPLACED (BOTH BANKS) THREE GARAGES STATED THE HEAD GASKET PROBLEM WAS COMMON IN MOST 3.8 LITRE ENGINES. MASTER MECHANIC CONSIDERS THIS TO BE A QUALITY ISSUE, AND A RECALL SHOULD BE ISSUED. MECHANIC FURTHER STATED THAT THE JAPANESE WOULD NOT LET THIS PROBLEM GO PAST THEIR PRODUCTION LINE AND THE GERMAN'S WOULD COMPLETELY THROW OUT ANY REPEATED MECHANICAL DEFECTS. THIS IS THE FOURTH FORD/MERCURY AUTOMOBILE I HAVE OWNED AND THE MECHANICAL PROBLEMS I HAVE INCURRED ARE USUALLY REPEATED YEAR-TO-YEAR/MODEL-TO-MODEL. I HAVE SAVED ALL RECEIPTS FOR REPAIRS FOR ALL FORD VEHICLES OWNED AND WILL SEND A LETTER WITH COPIES TO FORD'S PRESIDENT.
THIS OILPAN GASKET MADE OF RUBBER THAT SWELLS IN OIL AND WILL BLOW OUT
I HAVE BEEN MADE AWARE THE FORD MOTOR COMPANY IS AWARE OF A PROBLEM WITH THIS 3.8 ENGINE BLOWING GASKETS AND DAMAGING HEADS. WHY NOT A RECALL?? HAVE JUST HAD MY VEHICLE BLOW THE GASKETS AND HEADS AGAIN. *AK
COULD ANYONE TELL ME WHY WHEN YOU HAVE THE HEADS AND VALVE GASKETS REPLACED IN MAY BECAUSE THEY FAILED WITH ONLY 15,000 MORE MILES, THEY BLEW AGAIN. NOW I AM FIND OUT THAT THERE ARE QUITE A FEW 93 MERCURY COUGARS JUST IN OUR AREA HAVING THE SAME PROBLEM??? WHAT IS THIS? *AK
WHEN DRIVING AT ANY SPEED VEHICLE OVERHEATS AND STALLS,VEHICLE DIES OUT, AND THE TEMPERATURE GAUGE LIGHT GOES OFF. THE ENGINE CHECK LIGHT KEEPS COMING ON. DEALER STATED THE PROBLEM WAS WITHIN THE RADIATOR, AND THE RADIATOR WAS REPLACED. VEHICLE HAS BEEN IN THE SHOP TWICE, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK
WHILE DRIVING THE VEHICLE WOULD OVERHEAT. WHEN TAKEN TO GOODYEAR, THE PROBLEM WAS DUE TO A CRACK ENGINE HEAD GASKET. THE ENGINE HEAD GASKET WAS REPLACED. *AK
HEAD GASKETS HAVE CORRODED AND FAILED. ALSO, GREY SMOKE CAME OUT OF THE TAIL PIPE, CAR WAS TOWED AND PROBLEM STILL EXISTS. MANUFACTURER IS AWARE AND HAS REDESIGNED THE GASKETS TO AVOID THE PROBLEM.
STEERING STARTED TO JERK WHEN TURNING A CORNER, THE STEERING OR FRONT END SEEMED DEFECTIVE. DEALER CONTACTED AND REPAIR WORK WAS DONE, PROBLEM STILL EXISTS. *AK
HEADLIGHT LENSES FROSTED, CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. DEALER NOTIFIED AND REFUSED TO REPLACE THE PART UNLESS COST GOES TO CONSUMER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WA S OUT OF WARRANTY AND THERE IS NOTHING THEY COULD DO.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1993 Mercury Cougar → · Every Cougar year → · How the figures are calculated →