TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 57,000.
2010 Mercedes Benz Sprinter
Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Vehicle Speed Control | 1 | 0 | 0 | 0 | |
| Service Brakes | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS 48,583.
2 of 2 complaints, reproduced as filed.
Across model years
Worst on record: 2011| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2011 | 2 | 0 | 0 | 0 | Routine |
| 2010 — this page | 2 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.