CALIFORNIA SMOG. 9TH EMISSION MONITOR FAILS TO CLEAR. DEALER KEEPS SENDING ME OUT TO DRIVE HUNDREDS OF MILES. DOESN'T REPAIR. UNDER WARRANTY. CAL SMOG BOARD AWARE OF THIS KNOWN DEFECT.
2014 Mercedes-Benz Sprinter 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREAKS REGARDLESS OF SPEED.
BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML
I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.
WHILE TRAVELING AT LOW SPEED, THE E. V. S. LTD. MEDICAL ATTENDANT SEAT FELT LOOSE. ON MOVING IT SLIGHTLY, THE SEAT BASE SEPARATED AND THE SEAT FELL OFF WITH HALF THE BASE. UPON INSPECTION OF THE ADDITIONAL SEAT BASES, THERE WERE SEVERAL CRACKS IN THE BASE WELDS FOUND. ALL BASES HAVE HAD TO BE REPLACED. THESE SEATS ARE ADVERTISED AS MEETING FVMSS 207/210 TESTING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Mercedes-Benz Sprinter 3500 → · Every Sprinter 3500 year → · How the figures are calculated →