AFTER PULLING CAR INTO GARAGE FOUND THAT SHIFTER WOULD NOT MOVE PAST NEUTRAL FROM DRIVE POSITION. THOUGH IGNITION KEY COULD BE TURNED FAR ENOUGH COUNTER-CLOCKWISE FOR ENGINE SHUTDOWN IT STOPPED SHORT OF BEING ABLE TO BE REMOVED. AFTER PROBLEM DIAGNOSED REPAIR REQUIRED COMPLETE REPLACEMENT OF ELECTRONIC SHIFTER MODULE COSTING OVER $1,000. I FOUND MULTIPLE COMPLAINTS FOR SAME PROBLEM ON GOOGLE FROM OTHER MERCEDES OWNERS. FORTUNATE THAT FAILURE HAPPENED IN MY GARAGE. IF EPISODE HAPPENED ON OPEN ROAD MAJOR INCIDENT COULD HAVE OCCURRED. I DID CONTACT MERCEDES CAC (CUSTOMER ASSISTANCE CENTER) TO REPORT PROBLEM BOTH BY PHONE & LETTER. THEIR REPRESENTATIVE OFFERED ONLY EXCUSES & INDICATED FAILURE WAS RESULT OF 'NORMAL WEAR & TEAR' THAT SHOULD BE EXPECTED IN VEHICLE 10 YEARS OLD REGARDLESS OF HOW WELL MAINTAINED. AT AGE 63 I HAVE OWNED MANY CARS IN MY LIFETIME & NONE EVER HAD SUCH A FAILURE. I AM ORIGINAL OWNER OF THIS VEHICLE PURCHASED NEW & WELL MAINTAINED. *TR
2004 Mercedes Benz SLK320
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsPower Train
Filed Oct 20, 201469,000 milesMD
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.