2002 Mercedes Benz SLK

Routine

Owners filed 25 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Visibility5
100
Electrical System4
000
Exterior Lighting › Brake Lights3
000
Visibility › Rearview Mirrors/Devices1
000
Visibility/Wiper1
000
Vehicle Speed Control › Cruise Control1
000
Vehicle Speed Control › Accelerator Pedal1
000
Vehicle Speed Control1
000
Traction Control System1
000
Steering › Linkages › Arm › Idler and Attachment1
000

2 safety recalls

Part 573 reports
Exterior Lighting › Brake Lights05V505000
Filed Nov 1, 200569,278 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN PASSENGER VEHICLES, FAILURE OF ONE OF THE SIDE BRAKE LIGHTS CAN OCCUR. THE BASE OF THE SOCKET CAN BE SUBJECT TO THERMAL DEFORMATION OVER TIME.

Risk. THIS DEFORMATION CAN CAUSE MOVEMENT IN THE SOCKET-TO-BULB CONNECTION, WHICH COULD LEAD TO A LOOSENING OF THE ELECTRICAL CONTACTS IN THE SOCKET, AND FAILURE OF THE BULB TO ILLUMINATE.

Remedy. DEALERS WILL REPLACE THE REAR LAMP MODULES. THE RECALL BEGAN ON SEPTEMBER 12, 2006, TO APPROXIMATELY 8,200 OWNERS. PHASE II MAILING IS SCHEDULE ON OR ABOUT NOVEMBER 3, 2006, AND PHASE III MAILING IS SCHEDULE FOR JANUARY 2007 FOR THE REMAINING OWNERS. OWNERS OF VEHICLES WITH THE UPDATED TRIM (POST-FACE LIFT) WILL GET AN INTERIM NOTICE DURING NOVEMBER 2006, ASKING THEM TO SCHEDULE AN APPOINTMENT FOR REAR TAIL LAMP REPLACEMENT LATER IN 2007. HOWEVER, IF THEY EXPERIENCE AN ACTUAL REAR LAMP FAILURE BEFORE THEY RECEIVE THAT NOTICE, THEY SHOULD COME TO THEIR DEALER IMMEDIATELY FOR A FREE REPAIR. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Exterior Lighting › Headlights02V152000
Filed Jun 13, 200227,863 vehiclesMercedes-Benz Usa, Llc.

Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE OWNER'S MANUAL DOES NOT CONTAIN THE PROPER HEADLAMP AIMING INSTRUCTIONS.

Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. OWNERS WILL BE PROVIDED WITH HEADLAMP AIMING INSTRUCTIONS, AND DIRECTIONS FOR AFFIXING THESE INSERTS TO THE OPERATOR'S MANUAL. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-201-573-0117.

What owners reported

Newest filings
Visibility/Wiper
Filed Oct 21, 201361,714 milesUT

THE AUTO DIMMING REAR VIEW MIRROR TURNED BLACK AND I CANNOT SEE OUT OF IT DEALER WANTS LIKE $800 TO REPLACE IT. THERE ARE MANY PEOPLE ON THE FORUMS WITH THE SAME PROBLEM, ALSO THE AUTO DIMMING DRIVERS SIDE MIRROR HAS A SIMILAR PROBLEM AND CAN'T SEE OUT OF THAT EITHER, AGAIN MANY PEOPLE ON THE FORUMS COMPLAIN ABOUT THIS TOO. AT ONE TIME THE MANUFACTURER OF THE MIRROR WAS SENDING FREE REPLACEMENTS SINCE THERE WERE SOME QUALITY CONTROL PROBLEMS, BUT NO MORE. *TR

Visibility
Filed May 31, 201134,986 milesNC

VISUAL IMPAIRMENT DUE TO "LAVA LAMP/ DISTORTED BUBBLE" EFFECT IN AUTO-DIMMING REARVIEW AND SIDE MIRROR. I NEVER REALIZED SO MANY OTHER PEOPLE WERE HAVING THIS PROBLEM AND DIDN'T REALIZE THAT THIS WEBSITE EXISTED. I WOULD HAVE FILED MY COMPLAINT A LONG TIME AGO. I'VE NEVER HEARD OF REPLACE A REARVIEW MIRROR BEFORE. ONE DAY I WAS DRIVING AND I NOTICED THERE WAS A BUBBLE IN THE MIDDLE OF MY TINY MIRROR. IT KEPT GETTING LARGER AND DIDN'T GO AWAY ON ITS OWN. NAIVELY, I THOUGHT IT WAS JUST THE OUTSIDE HUMIDITY BUT I SHOULD HAVE KNOWN BETTER. THIS MIRROR COSTS WAY TOO MUCH FOR THE TERRIBLE PERFORMANCE. *TR

Visibility
Filed Jan 31, 201156,200 milesHI

THE INSIDE REAR VIEW MIRROR IN MY 2002 MERCEDES-BENZ SLK32 IS A SELF-DIMMING MIRROR THAT HAS MALFUNCTIONED. THE MIRROR CONTAINS SOME KIND OF FLUID THAT LEAKED OUT ONTO MY CENTER CONSOLE AND THEN THE DIMMING EFFECT NO LONGER WORKED, LEADING TO AN UNSAFE CONDITION AT NIGHT. THERE IS NO MANUAL BACKUP WITH THIS MIRROR, IT IS ELECTRIC AND ONCE IT FAILS, IT STOPS WORKING. I FEEL MERCEDES-BENZ SHOULD ISSUE A RECALL ON CARS CONTAINING THESE MIRRORS AND REPLACE THEM. *TR

Vehicle Speed Control
Filed Dec 6, 201069,500 milesAZ

2002 MERCEDES SLK320 FAILS TO ACCELERATE RANDOMLY AND AT CRITICAL MOMENTS. GAS PEDAL CAN BE PUSHED ALL THE WAY TO THE FLOOR BUT THE CAR REMAINS AT IDOL SO THE CAR DOESN'T HAVE ENOUGH POWER TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. NO WARNING OR CHECK ENGINE DIAGNOSTICS ARE GENERATED. POWER IS SLOW TO RECOVER BUT LEAVES THE CAR LIMPING ALONG AT IDOL UNTIL IT RESPONDS AGAIN. SEVERAL OWNERS HAVE SAID THAT THEY HAD TO REPLACE THE PEDAL POSITION SENSOR OR THE ENTIRE GAS PEDAL ASSEMBLY TO CORRECT THE PROBLEM. THIS CAN COST $100 TO $400 EACH TIME THE PROBLEM HAPPENS. THE UNPLANNED OPERATIONAL FLAW CAN CAUSE AN ACCIDENT WHEN THE CAR RANDOMLY WILL NOT ACCELERATE. I PERSONALLY HAVE HAD SEVERAL NEAR MISSES WHEN MERGING OR TURNING IN TO TRAFFIC ONLY TO FIND MYSELF LIMPING IN FRONT OF A LARGE SUV BEARING DOWN ON ME. THERE IS A 5 SECOND OR MORE LAG UNTIL THE CAR STARTS TO RESPOND AGAIN. RESPONSE DOESN'T COME ON RIGHT AWAY BUT SLOWLY RAMPS UP TO THE NEEDED SPEED. *TR

Traction Control System
Filed Sep 9, 201052,000 milesTX

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ, SLK 320. THE CONTACT STATED WHILE DRIVING AT 60 MPH , THE BRAKES LOCKED UP AND THE BAS/ESP (TRACTION CONTROL LIGHT) CAME ON CAUSING THE VEHICLE TO SLOW DOWN TO 10 MPH ALMOST CAUSING A CRASH WHILE ON THE FREEWAY. SUDDENLY THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE TEST SHOWED A GLITCH IN THE COMPUTER SYSTEM. THE LOCAL MECHANIC IS CURRENTLY REPLACING THE COMPUTER WHICH CAUSED THE BRAKES TO LOCK UP. PREVIOUSLY THE CONTACT CALLED THE MANUFACTURER REGARDING THE BAS/ESP LIGHT BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER WOULD NOT DO A DIAGNOSTIC TEST AT NO COST. THE CONTACT STATED THE MANUFACTURER SHOULD HAVE DONE A FREE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 52,000. UPDATED 01/28/11 *BF THE CONSUMER A SMALL COMPUTER WAS REPLACED. UPDATED 03/22/11

Service Brakes, Hydraulic
Filed Aug 10, 201087,000 milesVA

I BOUGHT A SLK 320 2002 MODEL AND WHILE DRIVING THE RIGHT SIDE BRAKES SO VIOLENTLY THE TIRES SQUEAL, I AM AFRAID TO GET ON AN INTERSTATE, AND READING A LOT OF REVIEWS I SEE I AM NOT THE ONLY ONE. THIS IS A TREMENDOUS SAFETY CONCERN. *TR

VisibilityCrash
Filed Jun 29, 201061,000 milesCA

MB SHOULD RECALL REARVIEW MIRRORS FOR 1998-2003 SLK. LOOKING AT ARTICLES OVER THE INTERNET, LOTS OF SLK OWNERS HAVE EXPERIENCED THIS PROBLEM, SO THIS IS A KNOWN COMMON ISSUE FOR THE CAR. THE PROBLEM IS THAT THE REARVIEW HAS AN AUTO DIM FEATURE, AND THIS MIRROR USUALLY LEAKS MAKING THE MIRROR VERY DARK WHERE YOUR CANNOT USE IT ANYMORE. *TR

Visibility › Rearview Mirrors/Devices
Filed Sep 7, 2009TX

THE INSIDE REAR VIEW MIRROR IN MY 2002 MERCEDES-BENZ SLK 230 (R170 MODEL) IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINED A FLUID WHICH LEAKED OUT CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS RESULTING IN THE DRIVER TO EITHER BE BLINDED OR TO HAVE TO TURN THE MIRROR AWAY WHICH GREATLY ELIMINATES REAR VIEW CAPABILITY IN THE INTERIOR. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT OF USUALLY FROM THE INTERNAL FLUID LEAKING. *TR

Visibility
Filed Jan 6, 200940,000 milesNJ

THE INSIDE REAR VIEW AND THE EXTERIOR REAR VIEW MIRRORS IN MY 2002 MERCEDES-BENZ SLK 32 AMG (R170 MODEL) ARE ELECTRO CHROMIC SELF-DIMMING MIRRORS THAT HAVE NO MANUAL BACKUP. THE MIRRORS CONTAINED A FLUID WHICH LEAKED OUT CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS RESULTING IN THE DRIVER TO EITHER BE BLINDED OR TO HAVE TO TURN THE MIRRORS AWAY WHICH GREATLY ELIMINATES REAR VIEW CAPABILITY IN THE INTERIOR. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT OF USUALLY FROM THE INTERNAL FLUID LEAKING. THE INTERIOR MIRROR IS ABOUT $200 AND THE EXTERIOR (GLASS ONLY) IS AROUND $400. ABOUT A YEAR AGO, MAGNA DONNELLY WAS REPLACING THESE MIRRORS FOR FREE BUT STOPPED FOR UNKNOWN REASONS. *TR

Visibility
Filed Dec 3, 200835,000 milesIL

VISIBILITY SUMMARY: VEHICLE TYPE IS 2002 MERCEDES BENZ SLK230 (R170 MODEL). THE INSIDE REAR VIEW MIRROR IS AN ELECTROCHROMIC SELF DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRRORS FAIL LOSING THEIR ABILITY TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS CAUSING THE DRIVER TO EITHER BE BLINDED OR TO HAVE TO TURN THE MIRROR UP AND HAVE NO REAR VIEW CAPABILITY. I KNOW OF MANY DOCUMENTED CASES OF THESE MIRRORS FAILING INCLUDING MY OWN. SOME FAIL BY JUST QUITTING WORKING WHILE OTHERS LEAK THE INTERNAL FLUID. *TR

Seats › Front Assembly › Power Adjust
Filed Aug 22, 200715,000 milesVA

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ SLK. THE CONTACT STATED THAT BOTH OF THE FRONT ELECTRIC SEATS FAIL TO OPERATE UPON FIRST ENTERING THE VEHICLE. THE SEATS CANNOT BE MOVED UNTIL APPROXIMATELY 10 MINUTES AFTER THE VEHICLE HAS BEEN STARTED AND DRIVEN. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 15,000.

Exterior Lighting › Brake Lights
Filed Jan 31, 200725,000 milesFL

I RECEIVED A RECALL NOTICE ABOUT 4 WEEKS AGO FOR MY 2002 MERCEDES BENZ SLK 320 DUE TO A FAULTY BRAKE / STOP LIGHT DESIGN. THE LEFT STOP LIGHT BULB HAD ALREADY BURNED OUT SEVERAL MONTHS AGO, AND THE SOCKET WAS WARPED FROM THE HEAT. IT WAS REPLACED, BUT THE NEW BULB FAILED AGAIN THIS MONTH. TODAY I CALLED THE DEALERSHIP I PURCHASED FROM, BILL USSERY MOTORS OF CORAL GABLES, FL AND I WAS TOLD, "YOUR VIN NUMBER IS NOT COVERED BY THE RECALL." IF NOT, THEN WHY DID MERCEDES BENZ USA MAIL ME A RECALL LETTER AND WHY IS THE BULB ASSEMBLY DEFECTIVE??? DOZENS OF OTHER SLK OWNERS ON A MERCEDES INTERNET MESSAGE BOARD ARE FACING THE SAME RUN AROUND FROM THEIR DEALERS!

Exterior Lighting › Brake Lights
Filed Nov 28, 200621,000 milesAZ

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE ALERTED AND AGREED THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL, # 05V505000, CONCERNING BRAKE LIGHTS. HOWEVER, BOTH REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL.

Electrical System
Filed Jul 28, 2006HI

DT*: THE CONTACT STATED THE BRAKE LIGHT HAS DARKENED AND IT IS NOT RELATED TO THE BULB. THE ELECTRICAL SYSTEM HAS BECOME DEFECTIVE CAUSING THE VEHICLE LEFT REAR BRAKE TO DARKENED. THERE IS A SIMILAR RECALL ON THE MERCEDES 170, BUT NOT ON THE SLK SERIES.*AK

Exterior Lighting › Brake Lights
Filed Jul 25, 2006MD

REAR BRAKE LIGHT MELTED IN SOCKET SO I AM UNABLE TO REPLACE THE BULB. MB DEALER SAYS I MAY NEED A WHOLE NEW REAR TAIL LIGHT ASSEMBLY. *NM

Electrical System
Filed Oct 26, 20055,000 milesMO

DT: 2002 MERCEDES SLK 230- WHEN STOPPING THE CAR, AND THEN TAKE OFF AGAIN THE CAR LOSES POWER. INDICATOR LIGHT DOES NOT COME ON AT THIS TIME. THIS DOES NOT HAPPEN EVERY TIME WHILE DRIVING THE CAR. THE VEHICLE HAS BEEN TO THE DEALERSHIP THREE OR FOUR TIMES IN PAST YEAR AND A HALF. THE LAST TIME IT WAS IN THE SHOP FIVE DAYS AND DRIVEN 163 MILES AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. HOWEVER, WHEN I PICKING UP THE VEHICLE DROVE IT ABOUT 10 MPH, STOPPED AT A STOP SIGN THE CAR LOST POWER. THEN A FEW MINUTES LATER IT HAPPENED AGAIN. *AK *NM

Exterior Lighting › Brake Lights › Switch
Filed Sep 30, 200533,139 milesTX

REAR BRAKE LIGHT BULB HOLDER MELTED AND FUSED TO THE REAR TAIL LIGHT ASSEMBLY ON BOTH THE LEFT AND RIGHT SIDES OF MY 2002 MERCEDES-BENZ SLK32 AMG. WHEN BULBS DO FAIL IT IS IMPOSSIBLE TO REPLACE THEM. IT IS ALSO A POTENTIAL FIRE HAZARD DUE TO THE MELTED PLASTIC. BOTH ENTIRE REAR TAIL LIGHT ASSEMBLIES WERE REPLACED.*JB

Steering › Linkages › Arm › Idler and Attachment
Filed Jul 15, 2005CA

ON MAY 13, 2005, I PURCHASED A USED CAR FROM DC MOTORS OF ANAHEIM HILLS, CA. THE CAR CAME FROM WALTER MERCEDES RIVERSIDE, CA. THE CAR WAS NOT RECONDITIONED BEFORE SELLING. THE COMPANY INTENTIONALLY DEFRAUD ME SINCE I HAVE A PAPERWORK FROM THE DEALERSHIP THAT THE CAR HAS BEEN THROROUGHLY CHECK FROM BUMPER TO BUMPER. TODATE, MY CAR HAS BEEN IN THE SHOP FOR A TOTALLED OF 12 DAYS, 4 VARIOUS VISITS. THE FOLLOWING WERE THE PROBLEMS: MISSING GRILL, SHAKING IN THE STEERING, CAR NEEDS NEW TIRES AND FRON WHEEL ALIGNMENT, HUMMING NOISE, HOT AIR COMING OUT OF THE PEDAL, INCORRECT TIRES SPECIFICATION CURRENTLY INSTALLED, THE RETRACTABLE HARDTOP STOP FUNCTIONING. I HAD TO PAY $302.00 FOR THE MISSING AND NEITHER DC MOTORS AND WALTERS TAKES RESPONSIBILITY TO TAKE CARE OF THE PROBLEM.

Vehicle Speed Control › Cruise Control
Filed Jul 12, 200410,892 milesIN

WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED CONSUMER EXPERIENCED ASUDDEN ACCELERATION. NO IMPACT WAS REPORTED. AS A RESULT THE DRIVER PUT THE VEHICLE INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 9, 200428,319 milesNJ

FUEL LINE FAILED AT PRESSURE REGULATOR CAUSING A CONSTANT FLOW OF GASOLINE IN THE REAR OF THE VEHICLE NEAR THE EXHAUST SYSTEM. THE FUEL HOSE ASSEMBLY IS ON BACK ORDER FROM GERMANY. APPEARS TO BE OVER TWO WEEKS FOR REPAIR. JUST GREAT!*AK

20 of 25 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20092100Routine
20080100Routine
20070100Routine
20062100Routine
20056100Routine
20040100Routine
20039100Routine
2002 — this page25200Routine
200119200Routine
20003300Routine
19996100Routine
19982100Routine

Compare every SLK year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2005. Source: NHTSA Office of Defects Investigation.