2018 Mercedes-Benz Slc 300

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Unknown or Other	1		0	0	0

1 safety recall

Part 573 reports

Communication › Auto Crash Notification21V058000

Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

What owners reported

Newest filings

Unknown or Other

Filed Sep 22, 201770 milesAZ

TWO KEY SAFETY SYSTEM WARNINGS ARE NOT DETECTIBLE UNDER NORMAL DRIVING CONDITIONS: 1) STEERING WHEEL SHAKE IF YOU DRIFT OUT OF LANE IS NOT FELT DRIVING UNDER NORMAL HIGHWAY CONDITIONS. 2) AUDIBLE ALARM IF YOU ACTIVATE THE TURN SIGNAL WITH A CAR IN YOUR BLIND SPOT CAN NOT BE HEARD OVER THE NOISE OF THE AIR CONDITIONER OR RADIO UNDER NORMAL VOLUME. I HAD 3 MEMBERS OF THE DEALERSHIP TECH/SERVICE DEPARTMENT TEST DRIVE THE CAR AND ALL AGREED THAT THE PROBLEM IS AS I DESCRIBED. HOWEVER THEY ALSO SAID "THAT'S THE WAY IT IS" AND THERE IS NO FIX.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2017

Year	Complaints	Recalls	Assessment
2020	1	2	Routine
2019	1	2	Routine
2018 — this page	1	1	Routine
2017	4	2	Routine
2016	0	1	Routine

Compare every Slc 300 year →

Other Mercedes-Benz models

All Mercedes-Benz models →

C300 3,958 E350 2,210 E320 1,164 ML350 951 GLK350 904 ML320 742 C250 725 C230 657 GLC 300 650 E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.