2003 Mercedes Benz SL500R

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000
Steering1
000
Service Brakes1
000

What owners reported

Newest filings
Service Brakes
Filed Jul 22, 201782,000 milesMO

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED EVEN IF THE AUTOMOBILE IS OLDER

Steering
Filed Mar 29, 2013105,000 milesAZ

I WAS COMING TO A STOP AT A TRAFFIC LIGHT IN LEFT TURN LANE. AT A VERY SLOW SPEED OF LESS THAN 5 MPH. SUDDENLY MY 2003 MERCEDES BENS SL500 STEERING BECAME DISENGAGED FROM THE FROM WHEELS. I HAD ZERO DIRECTIONAL AND TURN CONTROL OVER THE CAR. THE CAR CROSSED THE MEDIAN YELLOW LINES. AT THIS MOMENT NO CARS WERE PASSING BY IN THE OPPOSITE DIRECTION. VERY LUCKY THAT THERE WAS NO ONE TO CRASH INTO. ALSO LUCKY THE STEERING MECHANISM BROKE AT BELOW 5 MPH INSTEAD OF FWY SPEED. THE STEERING WHEEL COULD FREELY SPIN 10+ TURN IN EACH DIRECTION, WHILE FRONT WHEELS DIRECTION WAS COMPLETELY UNCHANGED. *TR

Suspension
Filed May 30, 201259,000 milesCA

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500R. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN, THE VEHICLE EXHIBITED A LOUD METAL NOISE. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AS THE FRONT PASSENGER SIDE STRUT SENSOR FAILING. THE FAILURE CAUSED THE FRONT PASSENGER SIDE END TO LIE ON TOP OF THE TIRE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V405000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 59,000.

3 of 3 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.