Car Problem DataNHTSA records

2016 Mercedes-Benz SL 550

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20201300Routine
20190400Routine
20180200Routine
20174100Routine
2016 — this page0100Routine
20152300Routine
20144400Routine
201317300Routine
20112000Routine
200915010Routine
20084000Routine
200716130Routine
20031000Routine

Compare every SL 550 year →

Other Mercedes-Benz models

All Mercedes-Benz models →
C300 3,958E350 2,210E320 1,164ML350 951GLK350 904ML320 742C250 725C230 657GLC 300 650E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.